Quality Inn San Bernardino

2/10

Poor

10 Mar 2026

Ritchie

Here is the list: 1) Bathtub was clogged, 2) shower stall leaked into the bedroom through the wall on to the carpet, shower curtain rod sagged so curtain just stayed in the center getting the floor all wet, 3) called ahead to check but no microwave in the room, 4) no coffee, 5) no hot breakfast. When we complained at the office, we were told that we should have called ahead to find out about hot breakfast not being served. The assistant manager, Ally, said that those working the front desk should have informed us at check in and would have suggested other nearby hotels that served breakfast. This is an idiotic idea. Can you imagine checking in at 10 pm after being on the road just to find out that our hotel of choice (no pun) would suggest we find a different hotel? A simple \"Hot breakfast is not available at this time\" should be stated on your website. Since there were three of us (my wife and I, and our 91 year old mother) staying for two nights, that makes a total of 6 breakfasts that we did not get during our stay.

Family

2/10

Poor

05 Mar 2026

Kam

The.shower had almost no pressure snd the hotel in general was dirty, such as the walls, doors and floors. Also, there is usually a buffet-style breakfast, but that area is being renovated. They could have at least laid out some grab and go items on a counter, but no. They said they will mot have breakfast at all until it was finished being renovated.

Family

10/10

Exceptional

02 Mar 2026

Jerry

There was no free breakfast like ur add said

Partner

2/10

Poor

25 Feb 2026

Ana Luz

Estaba muy sucio y en muy mal estado

Friends_and_family Family

4/10

Poor

22 Feb 2026

Susan

It's in poor shape. They are in the process of remodeling. No coffee pot no fridge no microwave. Most of all no chair.

Partner

2/10

Poor

15 Feb 2026

Sarah

Avoid this place at all costs. Quality Inn was absolutely disgusting. The microwave was covered in rust, and when I opened it to heat my food, there was a roach inside. The shower drain was clogged and filthy, making it impossible to shower properly. This room was unsanitary and unacceptable by any standard. Clearly no effort is made to clean or maintain the rooms. I regret staying here and would never return or recommend this hotel to anyone.

Friends_and_family Family

10/10

Exceptional

14 Feb 2026

Candice

Its was nice

Leisure Partner

4/10

Poor

03 Feb 2026

Caroline

The room was lacking a blanket. A remote control for the TV hangers lights.

Leisure

10/10

Exceptional

14 Jan 2026

Lakisha

My stay here was great, the room was upgraded beautifully ! Kept room spotless. Quiet area as well. Everyone was welcoming, will definitely come back.

Friends_and_family Family

2/10

Poor

10 Jan 2026

Donald

I cancelled my reservation, due to not getting the amenities I payed for. This motel ignores ADA, and disgraceful management.

2/10

Poor

03 Jan 2026

Mary

Amenities...Asked for towels, blankets, Never received them..I went out to Ross to buy blankets... The elevator didn't work when i needed it... zit was disgusting and dirty...I almost fell walking out to my car.. The cement on the walkway aren't safe their cracked and lifted in so many places along all the walk ways... I was charged over 700.00 a night for that dump... Don't get me started on the homeless hanging in the parking lot...Horrifying!!!

Business_and_leisure Family

2/10

Poor

25 Dec 2025

Tonisha

Tv didn’t work nor did the internet and it had a lot of ants

Friends_and_family Family

8/10

Excellent

24 Dec 2025

Ven-Li

Clean room, staff, convenient to places

Partner

4/10

Poor

19 Dec 2025

Osvaldo

Hot tub didn't work

4/10

Poor

09 Dec 2025

Azalia

The room was recently renovated so that was very nice. The next morning we woke up early to go eat breakfast because it said it was included with our stay but there was a sign on the door that said it was not available. Also, I found a pair of scissors when we went up the stairs to our room. Good thing I saw them before my toddler grabbed them. Lastly, there was a pair of boxers right outside the elevator

Business_and_leisure Family_with_children

10/10

Exceptional

01 Dec 2025

Jason

I had an issue with the toilet in the room. I reported the issue to management and he was very kind and gave me a new room without hesitation. Great office staff very kind and always make me feel welcome.

Friends_and_family Family

6/10

Pleasant

23 Nov 2025

Fernando

Parking was ok

Friends_and_family Family

2/10

Poor

17 Nov 2025

Izys K Virula

After checking in I inspected the room and found a trail of ants throughout the room and a smell of cigarette in a nonsmoking room. I went to request a different room and front desk and housekeeping insisted that the ants in the room are normal, that they are in every room and that there’s nothing they can do about it them. They ended up switching me rooms and that room had a dirty fridge and toilet paper in the drawer in the room.

Leisure Friends

4/10

Poor

13 Nov 2025

Gabby

Looks nothing like the pictures, the blinds were broken. The ac vent panel kept falling off, towels stunk. The only reason why I did t give 1 star is because the bed was at least comfy. I stayed for 2 nights and everything else around me was booked. So I made the most out of it.

Leisure Partner

6/10

Pleasant

12 Nov 2025

Carole

The room had a dirty towel on the counter when we walked in- a broken microwave and though it said free full breakfast- they didn’t tell me until I checked in that breakfast was closed for renovations, the lady didn’t seem to care honestly and I never got my money back for that. There was a man that worked there that actually put in an order for a new microwave and came through I was very thankful for that, one of the cleaning ladies was very rude to me and told me to bring her my dirty towels if I wanted clean ones- but another one cleaned my room and brought extra towels and toilet paper. Jacuzzi didn’t work.
Overall I rate this stay as a 6 out of 10.
The two staff members who were nice and the comfy beds made up for it,

Family_with_children

10/10

Exceptional

10 Nov 2025

Tania

The staff was so nice! Decent room!

Leisure Friends

6/10

Pleasant

03 Nov 2025

Sharon

The room was newly remolded and clean except for one wash cloth was dirty. The lights were on motion sensors, so will leave you in the dark when you haven't moved for a while. There was no breakfast which the clerk let us know at check-in. Very quiet neighborhood and no problems with parking.

Leisure Self

8/10

Excellent

03 Nov 2025

Glenn

Nice property with a convenient location. However, the main lobby is difficult to find for first time check in. There are no clear signs for the entrance. All doors look the same when you drive around the property with the check in lobby located in the back of the building. Called the front desk, no one answered.

Business

10/10

Exceptional

02 Nov 2025

David

Staff was nice ,roo. Was clean we loved staying there

Partner

8/10

Excellent

24 Oct 2025

Thomas

Short walk to restaurants and harbor.
Parking may be challenging. It's on a busy street, so it can get a bit loud at times.

Self

6/10

Pleasant

23 Oct 2025

Katherine

Family time

Partner

4/10

Poor

07 Sep 2025

Harland

No breakfast which a Quality Inn usually provides! My microwave did not work. My TV did not work. Clerk said this was one of the renovated rooms! The whirpool spa was closed. The pool was open but kind of cold and nobody else used it.

Business_and_leisure Self

4/10

Poor

22 Aug 2025

Julio

They need an upgrade

Business_and_leisure Family

2/10

Poor

30 Mar 2025

Josh

Run down hotel.

This hotel was completely run down, the room smelled like the people before smoked heavily, smelled highly of cigarettes and the room was non smoking. Didnt offer a different room. The locks did not work, the curtains were falling off the rod, the tiles were loose and broken in the bathroom, the shower rod was falling off the wall. The room had no hot water and the key card kept not working. We had to get our key rest 6 times and only stayed 2nights. Great location but horrible hotel to stay at.

Partner

4/10

Poor

17 Mar 2025

frank

The front desk was great .bed sheets crappy

2/10

Poor

24 Feb 2025

Daniel

No recomendamos

Friends_and_family Family

2/10

Poor

24 Feb 2025

Claudia

No good

Friends_and_family Family

2/10

Poor

23 Feb 2025

Heriberto

Horrible weekend.

Honestly, that was a really horrible experience runs or dirty locks at the door broken customer service horrible they working on the hotel they they shouldn’t be open. All is walking around getting the all stuff they’re taking out from the rooms bathroom really bad no hot water. All TVs.

Friends_and_family Family

2/10

Poor

17 Feb 2025

Juan

Horrible experience!! Rooms are dirty and smelly, like cigarette smoke, mold and bleach, makes it hard to breathe. Hotel in general is bad! Needs major renovations, not just a Micky mouse paint job, location is terrible also, excessive traffic noise and druggies partying all night going in and out of the rooms. This hotel shouldn't be allowed to operate due to health & inhumane conditions. Felt ripped off!! Not what they have advertised or what is expected. Definitely not worth $112 a night, not even half of that!! Complete mistake!! Better off sleeping in your car...

Business_and_leisure Self

2/10

Poor

21 Nov 2024

ERNESTO

The property had no hot water! It was filthy and really should falling apart. STAY AWAY!!!
I have pictures but there is no photo uploading features on this review.

Leisure Partner

2/10

Poor

20 Nov 2024

Nelson

Nothing everything was in bad condition

4/10

Poor

16 Nov 2024

Emily

Derelict...trip hazard...false advertising

The place looks derelict. When i checked in I was told immediately that the they were doing some renovations. I was also informed that no breakfast was being served. This is an amenity I look for when choosing a hotel. There were pipes across walkways that were trip hazards. As someone with walking issues it forced me to walk off the path to avoid the pipes. The room door handle was loose. The kingsize bed had a hollow divot on one side so the only comfort was to sleep sideways. The office chair was torn up. I am reaching out to Comfort Suites group as the advertising on the website did not specify lay out the renovation issues or the change in amenities as noted when registering. This is false advertising. The price should have reflected this. (Photos wont upload)

Self

2/10

Poor

16 Nov 2024

Jessica

Worst hotel we’ve stayed at probably ever. Just real dumpy. Super old and just had that icky feeling.

Partner

2/10

Poor

09 Nov 2024

Charles

Worst Hotel Ever

I was there from monday til friday. It was the worst hotel i have ever been in. I booked room with fridge and microwave. No microwave. I ask 3 times for one. Ice machine was broke. I had no hot water the entire time there. I will be in San Bernadino for a couple of months but never will go back there.

Business

2/10

Poor

28 Oct 2024

Erika

It was the most run-down, dirty, stinky hotel I have ever stayed at.

Leisure Family

2/10

Poor

15 Oct 2024

Efrain

This property is under construction and is very not good the location to bad place

Leisure Family_with_children

2/10

Poor

06 Oct 2024

Camile

There are many shady people lurking around the motel. Beds are very uncomfortable. Tons of construction materials in the open almost fell. Room smelled like old clothes. Almost 2 hours before we could check in.

Leisure Friends

10/10

Exceptional

06 Oct 2024

Deon

Peacefull good customer service

2/10

Poor

15 Aug 2024

Christopher

The lights in the room don't work, there's a smell of cigarettes, there's a lot of noise, there's very little soap available, I had a very unpleasant night.

2/10

Poor

03 Aug 2024

JUDITH L

The room is so hot as if heater is on evev though the ac is working.

Leisure Partner

6/10

Pleasant

15 Jun 2024

Denise

First off the front desk did not tell me that you have to pull up on door handle to open, had to go all the way back around and got a different room, and had ants , and the bathtub did not have a stopper to give granddaughter a bath, there was a cover from a razor in drain. No chair to sit in.

Leisure Family_with_children

8/10

Excellent

22 Apr 2024

Tonya

The rate per night was good,but it was a bit shabby. I would have liked a better bed. The TV was in working order, but we had a problem getting channels to work. Overall it was alright.

Business Partner

4/10

Poor

12 Oct 2023

Rhonda

No one in the office when I arrived. I called and someone came to a window. The furniture, carpet were old and stained. The pool was closed. The 2nd day they put a tarp on the Quality Inn sign. The manager said they're closing the hotel for remodeling. The smell of marijuana was horrible. I left a day before I was to leave and got another room. Hope I get my money back for that day since the hotel told me they sent Booking my money back.

Leisure Self

2/10

Poor

07 Oct 2023

anita

Very old and worn. Carpet torn by the bathroom, further seen better days and room had a disgusting smell

Leisure Partner

8/10

Excellent

29 Sep 2023

Luisa G

Property in the middle of rennovation, so it was too lonely. I was wondering if I was the only one in the hotel.

2/10

Poor

24 Sep 2023

JACK

This property should be condemned, absolutely abysmal!

Business Partner

2/10

Poor

05 Sep 2023

Junko

Doors, walls, any surface are dirty. It seems it's never cleaned.

No pool nor jacuzzi available - due to chemical treatment, we were told.

Lobby is locked - a staff only talk to us through a small window.

Ice machine is broken.

Breakfast is not served due to renovation. There is no renovation - it's a flat lie. The have not been serving breakfast for over a year!

Stay away from this facility; it is NOT worth it.

Leisure Partner

4/10

Poor

05 Sep 2023

Santos

Desafortunadamente aunque le hicieron limpieza a la unidad las puetas paredes estan deteriorados y sucias ademas hay cucarachas.

Leisure Family

6/10

Pleasant

03 Sep 2023

Darlene

It smelled like cigarette smoke in the room.

10/10

Exceptional

03 Sep 2023

Anand

Great overall.

Leisure Self

4/10

Poor

21 Aug 2023

BENITO SANCHEZ

room smell cigarrett, electronic key not working propery, not friendly personnel.

2/10

Poor

21 Aug 2023

jackie

Completely in need of a rehab. Torn furniture, ceilings falling down on walkways. It was just gross

Leisure Family

4/10

Poor

19 Aug 2023

grant

No lamps, room was dark..

Leisure Self

10/10

Exceptional

14 Aug 2023

Nyiesha

Best

Business Family_with_children

2/10

Poor

09 Aug 2023

Gary

This is a ghost town

Need a refund. I stopped by on August 4 to check in. Nobody was in the office. I called (909) 888-4827 THREE TIMES - no answer. There was an emergency number (909) 352-1136 to which I called and this number was disconnected. I walked around the site looking for some evidence of staff. There was nobody that I could find. So why would the office be left unattended? I need a refund.

Self

2/10

Poor

05 Aug 2023

Robert

Roughing it in San Bernardino

Service was good but the physical plant is the tackiest I have encountered in the last 30 years of travel. Front curtains had holes, TV didn't work, bathroom door had been punched in and not repaired, A/C worked but was noisy, the bathtub hot water was installed backwards so that hot was barely after rotating left instead of far left -- it took awhile to figure that out. Maintenance is not a word in the vocabulary of this management group.

Self

4/10

Poor

04 Aug 2023

Linda

Homeless living outside the hotel parking, spiders everywhere no dinning area like stated in booking. Pool closed they couldn't find the key.

Family_with_children

4/10

Poor

26 Jul 2023

STEVEN

Breakfast is NOT included. In-house restaurant is closed. Room furnishings in poor condition, property is very old.

Leisure

2/10

Poor

21 Jul 2023

Lana

Outside looked like it had been through a explosion. Inside wasn't much better. Wrong size beds and no breakfast buffet. Pool was dirty , jacuzzi was locked up.

Leisure Family_with_children

4/10

Poor

05 Jul 2023

Michael A

No breakfast…..property not maintained….would never recommend to anyone

Leisure Self

2/10

Poor

05 Jul 2023

Travis

So i choose my stay based on accommodations in this case i wanted a pool and hottub with a breakfast. Ince i arrive and check-in im told the pool and hottub are closed until further notice sorry for inconvenience come to find out its been closed for months which really annoyed me this is something they should fix on there page if it doesnt work you dont have it. I dont even want to go into the whole room situation things broken or missing homemade curtains out of an old blanket really sad if i was able to cancel and get a refund i would have i would of had a better stay in my car

Business Self

4/10

Poor

04 Jul 2023

Maria T.

Never Again / So Disappointed ☹️

I will not return to this hotel. Checking in was great but the hotel is dirty on the outside, the elevator smelled like urine. As we walked into the room, there was a chair that had a large part of the upholstery gone and it was dirty, please throw it away. The hotel has a pool, but it was out of service and my husband and I wanted coffee and a little something to eat and “due to Covid” no breakfast as advertised.

Partner

4/10

Poor

27 Jun 2023

Charlene

This property was extremely disappointing. The door had to be man handled to get it open. Then came the rush of the putrid smell of piss.

After a 15 hour trip I complained to desk clerk through a window outside, who seemed unwilling to find solution or room, so I said I brought cleaning supplies and febreeze and would deal with it for the night. After returning to room and attempting to clean/deoderize/ unpack I discovered no fridge to store my food. I returned to the outside window to tell the desk clerk. His response was to leave a note for maintenance the next morning. No other room/solution. I returned to this room without other option

The next morning all appointments had been moved up without notice so focus was to get cleaned up and out the door. This was a battle no running hot water in sink & shower even with running it several minutes so hygiene was via sink and cold water.

After hours of appointments I returned to office - still no refrigerator and food was spoiled. Owner/ manager were uninterested in assisting with another accommodation and clearly had not received requests/complaints or had no intention to resolve any problems. Fridge w/out freezer door, no racks_ privided late evening. I had paid entire reservation in cash at check-in, no refund/room change/other.

NO LOBBY/BUS. CENT ETC, BREAKFAST, ICE, HOT TUB/POOL, OR ROOM PHONE.

High room rate, extremely poor conditions, no amenities.

Staff claim, homless, corporate failure, a fire as reasons

Business Family_with_children

4/10

Poor

23 Jun 2023

Edgardo

good customer service
old building, not well maintained

Self

8/10

Excellent

22 Jun 2023

Verified traveler

Rooms was clean. Clean sheets and blankets. Bed was comfy. Clean towels. Had a refrigerator and microwave which was a plus.

Leisure Self

2/10

Poor

22 Jun 2023

Paul

Run Down Hotel

Property was very run-down and exit railings were unsafe. Bathroom shower curtain rod almost out of the wall and hot water took 15 minutes to work. No morning breakfast as indicated on the website, staff stated that breakfast was discontinued 3 years ago. Registration wanted an unrefundable deposit, had to pay for a night I was not staying there in order to leave early and get partial refund. Bad location, right next to a riverbed with homeless people milling around. Staff was hospitable and doing the best they could, but the hotel was in desperate need of restoration. Do not go there.

Partner

2/10

Poor

16 Jun 2023

shauna

Beware!

This was the worst hotels I’ve ever stayed at. The outside was not too bad but the rooms are awful! BEWARE the pictures used in the web must be old and no longer represents the current condition. I was charged $50 deposit, for which I have not been gotten back yet, snd the joke is the room had nothing in it!!! No lamps, no clock no phone, no iron, no pictures on the walls, no drain stopper for sink or tub. Tried to shower the first night at 10 and it took 15 minutes for the water to turn Luke warm (we think they shut it off at night) curtains were falling off and we noticed after walking around the place that most of the rooms the same was true. The pool and hot tub was kept locked, the staff was not friendly or attentive even though there didn’t seem to be many guests there WHICH IS NO BIG SURPRISE!!!! Sorry but facts are facts……. And I’d like my $50 back with interest for the trauma I suffered having stayed 2 nights there!

Partner

2/10

Poor

12 Jun 2023

Greg

The stairwell was loose and the stairwell landing was unsafe and needs immediate repairs

Business_and_leisure Partner

2/10

Poor

29 May 2023

Brittaney

Place was disgusting and ran down. Elevators and stairs were a safety concern. Staff was extremely rude checking in and checking out. Rooms extremely outdated, shower made me feel like I was going to catch athletes foot. Woke up itchy all over. Cut my stay early because I was so uncomfortable. Pictures look nothing like the property, so not stay here just to save a few dollars.

Leisure Partner

8/10

Excellent

27 May 2023

DWIGHT W

PROPERTY IS CLOSE TO MY JOB.JOB IS 40 MILES FROM HOME. SOMETIMES IT IS EASIER TO STAY OVER.
PROPERTY NEEDS SOME UPGRADES AND ALL THAT IS ADVERTISED IS NO LONGER AVAILABLE!
IT IS CONVENIENT!

Business Family_with_children

2/10

Poor

24 May 2023

GIDEON

Dirty and poorly maintained.

Business Self

2/10

Poor

13 May 2023

Inna

You know how some movies are so bad, they are good? Well, that doesn’t apply to hotels — or motels. The pictured place isn’t the place we actually experienced. The “non-smocking” room smelled like an ashtray, and looked rather like one too. Everything was in disrepair and nasty. See photos!

Oh, and: no breakfast, no microwave, no blow drier, no phone, no WiFi, no secure door… no idea why this place is open.

Leisure Family

2/10

Poor

11 May 2023

PAUL

Room dirty no hot water room smells firty did not stay both night and did not get a refund very disappointing the place is a fire hazard

10/10

Exceptional

09 May 2023

Pat

This hotel is very clean but it needs a lot of TLC. The carpet that butted up again the tile was very frayed and we were stepping on carpet tacks.

Partner

6/10

Pleasant

07 May 2023

IRMA

It was an ok place, it was loud with a car leaving and coming back bumping music, there was no hair dryer, no tissue, just looks a bit dated.. I was only there for one night thankfully.

Leisure Family_with_children

2/10

Poor

04 May 2023

Kiana

My “non-smoking” room smelled so terribly of cigarette smoke that it was difficult to sleep and I stilled smelled it on my clothes afterwards. The motel was run down and in desperate need of an upgrade. Even the door handle to my room was broken and I got locked out. The shower didn’t have cold water and the curtain rack was broken. Not worth the money, don’t stay here.

Business Self

2/10

Poor

04 May 2023

XIANGDONG

I will never stay at this hotel again

6/10

Pleasant

02 May 2023

Brianna

Honestly our first room smelled like cigarettes (non smoking room) so we changed it. We also didn’t have warm or hot water for either rooms. Our bed had dog hairs and the furniture was in really bad shape. Overall it was convenient 😂but you get what you pay for:)

Business Partner

2/10

Poor

02 May 2023

Beatriz

Didn't enjoy my stay, based on the pictures and location I expected to be better then what it was. Property definitely needs work and the room I got, needs lots of repairing . There was loose faucets, shower curtain rod falling, no lash safety lock on the door and the bathroom door not closing correct and cut up very uneven at the top and my list can go on. Overall they need major renovation. I will be not be staying there again.

Business Family

2/10

Poor

17 Apr 2023

Verified traveler

Gross and False Advertising

Broken overflowing toilet and wasn’t offered anything to make it right. Filthy carpets and the entire place was in a state of disrepair of boarded up wings.

To top it all off no breakfast since 2020 according to the employees, that is despite their being professional photos of the breakfast bar posted here by the hotel 3 weeks before my stay. Completely misleading.

Friends_and_family Friends

2/10

Poor

16 Apr 2023

Marissa

Please dont stay here nor book with expedia... They dont help you with your problem. I booked this place and they gave me a smoke room, nasty .. it was terrible . Will no longer book in this website

Leisure Family

2/10

Poor

16 Apr 2023

Samantha

The room we checked into had a horrible smell and had a mushroom growing out of the wall by the shower rod. Asked to switch rooms, and the next room smelled of cigarettes and the toilet bowl was not even bolted down and moved. Requested for our money back but Leticia was very rude and did not want to give us the refund.

Leisure Partner

2/10

Poor

14 Apr 2023

Wesley

Bugs and tagging in room

Friends_and_family Friends

2/10

Poor

13 Apr 2023

Jonathan

Bad hotel

The door handle was broken took use aboit 5 minutes to get intonour room, the tv control did not work the floor felt sticky at some parts their was no hot water coming out of the sink faucet and no water coming out of the shower at all, the room looked like it needs a whole new make over and the out side of the building dose too

Friends_and_family Family

4/10

Poor

11 Apr 2023

Maria

Lobby staff was friendly but terrible room condition and building itself was unsafe to be in service.

Leisure Family_with_children

2/10

Poor

10 Apr 2023

Nely

Doors were falling off, no locks, non smoking smelled worse than a smoker. Bathroom was rusty over all room was falling apart!

Friends_and_family Family

4/10

Poor

09 Apr 2023

Veronica

Old facility. Needs remodeling. A few rooms were falling apart, looks like they were collapsing. Dirty old rug outside the rooms. My room's restroom smelled like weed. The blanket wasn't washed because half of it it smelled like woman's perfume. Restroom door falling from the hinges & wouldn't close. Microwave located next to restroom sink & the cord was too far to connect to the outlet. No remote in the room. The front desk made us go for it. Front desk was messy with clutter & boxes. Lady was nice.

Leisure Partner

2/10

Poor

03 Apr 2023

amir

Not clean, breakfast was advertised as included but they don't provide it.

Business Self

2/10

Poor

02 Apr 2023

Christy

The only good thing was the person who checked us in. He was very nice and helpful. This place looks like it should be condemned. It looks like they have guests who actually live there. It smelled like urine in the elevator. Part of the motel was boarded up and they put us right next to it. Our room number was completely gone so we had to guess.

Business_and_leisure Partner

2/10

Poor

31 Mar 2023

Bonnie

Not as advertised and not up to reputation.

Not pet friendly, lobby not inviting(boxes being stored) and NO breakfast were the the main problems.

Business Self

2/10

Poor

31 Mar 2023

Jorge

This hotel needs to be condemned,

Business Partner

4/10

Poor

27 Mar 2023

Elizabeth

When we were leaving there was a cockroach crawling on the bed. The mattress had red stains, the fridge was disgusting, the room smelled like cigarettes even though it was non smoking. Next to us was boarded up like if it was going to collapse.

Leisure Partner

2/10

Poor

24 Mar 2023

Hei Wun

Really not recommend to anyone, very unsecured that the door unable to lock and look to near broken, dirty, it is very dirty and oily, the chair was so old and tear off, condition very bad, really worry the security and safety during our stay so can’t sleep well

Friends_and_family Family

8/10

Excellent

22 Mar 2023

Mark

A budget hotel that does its job,

Stayed here for a fraction of the cost of other local hotels, my mindset going in was it’s somewhere to sleep and shower, that’s exactly what I got, sure the property itself is a little run down but for the price you can’t expect 5* accommodation.

My first night wasn’t great due to noisy neighbours(no fault of the hotel) in the connecting room, but a quick chat with reception saw me moved straight to another room which was much quieter, after moving to a new room the only surprise was that the maid service was nothing more than a couple of towels and a toilet roll dropped on the table nearest the door.

The advertised breakfast wasn’t mentioned at check in and the breakfast room was piled full of stuff so I’m assuming it’s not available,

Overall it did exactly what I wanted it to, would I stay here with my family probably not, but as a basic base for a trip on my own it was fine,

Leisure Self

2/10

Poor

22 Mar 2023

Raymundo

Receptionist wasn't there and the door was locked, i waited over 30 minutes outside and a lots of drug addicts all aver the parking lot

Leisure Family_with_children