Name: Ours Inn Hankyu
Address: 1 Chome-50-5 Oi, Shinagawa, 1400014, JP

10/10

Exceptional

22 Jul 2026

miki

It was wonderful room

10/10

Exceptional

01 Jul 2026

silvia

Great Location. Pleasant stay.

10/10

Exceptional

26 Jun 2026

Lin

Perfect location for anywhere. We stayed at Twin building for 12 days. 3 mins walk to Oimachi station which is superb especially for the rainy season. There are food markets and restaurants on the first and second floor easy to grab food if you don’t want to wait for the seats.

Family_with_children

10/10

Exceptional

23 Jun 2026

Demetris

My stay at Ours Inn Hankyu was very nice. While I didn't utilize the spa on the fourth floor. The rest of my experience was pretty nice. They're buffet was nice and the staff there were very nice too. The hotel staff themselves were also very helpful at providing information especially to a foreigner like me.

With that said if you are gonna check in earlier than their check in time. Be prepared to fork out 3,000 yen. It isn't that bad but just plan accordingly if you don't wanna spend 3,000 yen to check in early. The nice thing is you can put your luggage in a self storage room near the counter. So if you can try to appear later for them or find what you can do till then. Either way I loved my stay there!

Self

10/10

Exceptional

22 Jun 2026

Susan

Staff were very helpful especially with forwarding luggage. Hotel provided generous amenities, shower cap, tea, etc.

Partner

10/10

Exceptional

20 Jun 2026

Naoko

Great stay

10/10

Exceptional

18 Jun 2026

Betty

I've stayed in this hotelon numerous occasions and the stay was always pleasant. The hotel is near the JR station, there are shops n restaurants within easy reach.

Self

8/10

Excellent

30 May 2026

Habib-Pierre

Clean and perfect for a short 1 night stay

Self

8/10

Excellent

20 May 2026

LAURA

The breakfast buffet was great. Room is small but clean and adequate for singles.

Self

10/10

Exceptional

19 May 2026

Lili

Stayed in the twin tower and the room was spacious for a Tokyo hotel room.
The room was clean and everything in the room worked accordingly.
The part that impressed me was how helpful the staff was. I needed to receive a package at this hotel and the hotel staff went above and beyond by coordinating with me and the sender to ensure I get the package delivered. It truly made my stay.
The neighborhood around the hotel is really nice and the hotel is across the street from the train station. Would definitely stay here again.

Partner

10/10

Exceptional

17 May 2026

Cody

All was good

Friends_and_family Family

10/10

Exceptional

11 May 2026

HUAN CHARNG ALVIN

Clean room / staff / breakfast

Partner

10/10

Exceptional

08 May 2026

Mayumi

No nreakfast

Self

10/10

Exceptional

30 Mar 2026

Brian

This was my second stay at this hotel and it certainly won’t be the last. This is the ideal hotel. Great service, helpful staff, spotlessly clean and surrounded by every shop you could want and easy transportation links.

Self

10/10

Exceptional

22 Mar 2026

Masaaki

The spa was very good. But it was very crowded in the afternoon.

Self

10/10

Exceptional

14 Mar 2026

masanori

I'm having a very comfortable time

Thank you

Business

8/10

Excellent

28 Feb 2026

Stephen

Location was great, lots of shops and restaurants near by. Room was small but well equipped. Some parts of the hotel like carpets near the lifts are tired and need replacing. Shower was on a timer which was annoying. Overall a great hotel for a night or two near the airport.

Family_with_children

10/10

Exceptional

27 Feb 2026

Nayab

Great

Self

10/10

Exceptional

25 Feb 2026

TEY

Room is clean. Location convenient .

Family

6/10

Pleasant

23 Feb 2026

Rudy Sr.

The room we’re in was too small for 2 bed. Hardly any room for our luggage’s. Their pillow was too thin that I felt it needed more stuffing in it. The bathroom were great except the shower has an auto shut off feature that stay on for a minute or two and you need to constantly turning it on.

Family

10/10

Exceptional

14 Feb 2026

Jason

The location of the hotel was perfect!

Leisure Self

6/10

Pleasant

10 Feb 2026

Drake

First hot tub or onsen had to pay for same with coffee in morning other than that a little above average

4/10

Poor

07 Jan 2026

Maribeth

The specific request for the room location appears to have been too hard to accommodate even though it was made months ago. This is not the first, matter of fact, I think the 4 stays were the same. We’re asking for great view, but gets the opposite each time.
The only reason why I keep coming back is the location- but it’s hard to get what you have requested for -

Leisure Family

10/10

Exceptional

01 Jan 2026

Chun Mo

Great staff,, convenient location, room is comfortable with reasonable space for big luggages

Self

8/10

Excellent

29 Dec 2025

Sharon

Clean room and good base for exploring. Ideally situated to train stations to enable us to get to and from the airport.

Friends_and_family Friends

10/10

Exceptional

29 Dec 2025

Brian

Everything about the hotel was perfect. I have visited Japan 11 times and this is the best hotel I’ve stayed in. Not only is it spotlessly clean and well appointed, but the staff are all, without exception, friendly and welcoming. But what sets the hotel apart is that every conceivable outlet is within a 5 minute walk. 2 FamilyMart stores, 2 McDonald’s, Mo’s Burger, KFC and a dozen or more Japanese restaurants. And the railway station is a mere 50 metres from the hotel entrance. This will be my go-to hotel in greater Tokyo whenever I visit.

Leisure Self

8/10

Excellent

28 Dec 2025

Yuchen

Great location. Room is sizable for Tokyo. Great prices too. Bedding is not satisfactory, with the pillow almost has no support and the blanket is super thin for winter in Tokyo. Somehow, the tidying up services of their staff seem to need improving- the sheets went completely off the mattress after a normal night of sleeping. The bed is also not comfortable.

Leisure Family

10/10

Exceptional

24 Dec 2025

Junko

Very convenience location

6/10

Pleasant

20 Dec 2025

Donald

Staff was great. Rooms are rather small. Breakfast Buffet was awful, not offering more variety foods such as pasteries and so forth.

One positive thing is that the hotel is right across the street from train station.

Leisure Partner

6/10

Pleasant

20 Dec 2025

Donald

Room was rather small. Breakfast was awful. Staff very nice. One positive thing is that it’s near train station.

10/10

Exceptional

07 Dec 2025

Eric

Very clean room and hotel is located in the middle of restaurants. Shopping centers, train, and bus stop.

Friends_and_family Family

6/10

Pleasant

07 Dec 2025

Harue

チェックイン時間のタイミングが悪かったのか、エレベーターに乗るまでに10分くらい待ちました。5歳の子どもと利用しましたが、客室に子ども用のタオルと枕がなく、フロントに電話すると「取りに来て」とのことで子どもを連れてまたフロントへ降りて、エレベーター待ちは疲れた後に結構きつかったです。部屋はとても清潔でよかったです。

Friends_and_family Family

10/10

Exceptional

06 Dec 2025

jiny

As usual, great staff, services, amenities and neighborhood.

Friends_and_family Friends

10/10

Exceptional

06 Dec 2025

jiny

I always stay here, high caliber customer service and helpful staff, excellent amenities, location is great if you want to avoid crowds and pricing is competitive. Plenty of shops for shopping and restaurants and food courts are all available here. This is my third time staying here in the last 5 years and will always return to this location.

Friends_and_family Friends

10/10

Exceptional

28 Nov 2025

Ken

Best of all the hotels i

10/10

Exceptional

11 Nov 2025

Tsuyoshi

Service of staff was excellent.

Self

10/10

Exceptional

11 Nov 2025

tsuyoshi

Everything was as expected.

Self

10/10

Exceptional

10 Nov 2025

John

The onsen is very nice. A bargain at 500 Yen for each use by hotel guests. Staff easily handled my questions about using the lockers and the wristbands.

The onsite Family Mart and large grocery are bonuses as well.

8/10

Excellent

08 Nov 2025

travis

Clean room, helpful staff.
Great location- station, food and shopping. Sento gets really crowded at night.

Leisure Family

10/10

Exceptional

19 Oct 2025

Jenny

Fantastic Stay with Thoughtful Amenities and Great

Ours Inn Hankyu is a wonderfully managed hotel that truly caters to international travelers. From the moment you walk in, you’re greeted by a fully staffed welcome team who can assist in multiple languages. Even with many staff members present, check-in was smooth thanks to the convenient check-in machines.

The hotel is thoughtfully designed with two towers—one dedicated to solo travelers and another for those traveling in pairs or groups. This attention to detail really enhances the comfort and convenience of your stay.

The location is excellent. The hotel is surrounded by sophisticated bars and izakayas—one of which Brad Pitt was recently photographed at! It’s also conveniently near a market, Starbucks, and Ootoya, making meals quick and easy. There are plenty of bakeries and pasta spots nearby as well. Omachi Station is close and connects to many main train lines, which makes getting around effortless.

Despite being in a busy area, the surrounding neighborhoods are quiet and safe, yet trendy and fun to explore on foot.

The best part of my stay was having an air purifier in every room I stayed in—a small touch that made a big difference for comfort and peace of mind.

Overall, Ours Inn Hankyu combines convenience, thoughtful amenities, and excellent service. I will definitely book again on my next visit!

Self

8/10

Excellent

26 Sep 2025

Russel

Great facility and location. Check in was difficult and frustrating. Must use an electronic check in which had terrible software the staff were not friendly or helpful

Business

4/10

Poor

24 Sep 2025

MASAHIRO

I took the Rinkai Line to Oimachi Station, which is the nearest station to the hotel. I was surprised by how far the walk was from the train platform to the hotel. It was also a bit confusing that the hotel has two separate towers. The check-in area and my room were quite far apart as well.

Since check-in is handled by a machine with very limited human interaction, it can be confusing for first-time guests. The hotel should at least have staff available to assist customers during the process.

Business Self

10/10

Exceptional

23 Sep 2025

Jason

Rooms were a little old but overall very convenient and a lot of food options. JR station right next to hotel is a plus.

Leisure Self

10/10

Exceptional

22 Sep 2025

Andy

Very nice staff and excellent service

Leisure Self

8/10

Excellent

19 Sep 2025

Miyuki

The hotel was located close to train station, only 2 mins walk which was very convenient. Staff were friendly and the room was clean and had very comfortable bed but it was super compact.
Good for overnight trip.

Friends_and_family Family

10/10

Exceptional

14 Sep 2025

Michael

Breakfast was included in the price however it was very basic.

Leisure Family

10/10

Exceptional

11 Sep 2025

William

Highly Recommend

I travel to Japan 3–4 times a year for both business and personal reasons, and this is one of the best lodgings in Tokyo I have ever stayed at. Not only is the hotel clean and comfortable, but the surrounding area also offers excellent convenience and amenities.
1.Very close to Shinagawa, making access to the Shinkansen easy.
2.Department stores are located nearby at Oimachi Station.
3.A wide variety of good restaurants can be found in the Oimachi area.
4.The hotel is well-maintained and always clean.
5.The price is affordable compared to other hotels of a similar type in Tokyo.

Friends_and_family Family

10/10

Exceptional

02 Sep 2025

Edith

Everything was excellent, very good costumer service, perfect location. I really recommend. Thank you.

Leisure Family

10/10

Exceptional

09 Jul 2025

Audra

The staff were especially helpful and kind. The rooms were clean and of a good size. The amenities were helpful. There is a beautiful grocery store at the lower level and the train connections are right across the street.

Business_and_leisure Family_with_children

8/10

Excellent

04 Jul 2025

Oscar Henry

Nice place near a metro station

Leisure Self

10/10

Exceptional

21 Jun 2025

Enna

Very convenient and easy check in, check out

Leisure

6/10

Pleasant

11 Jun 2025

Vicki H

Hotel was nice but not enough amenities

Leisure Friends

10/10

Exceptional

10 Jun 2025

Patricia

Nice place with kind and helpful staff

8/10

Excellent

08 Jun 2025

Kyoko

Great hospitality.

Business

10/10

Exceptional

04 Jun 2025

Tyler

Clean, extremely polite.

Leisure Self

8/10

Excellent

31 May 2025

monique

The location is good, near by the JR station, food shops nearby too, the down sides are : the water pipes were quite nosy and also u have to push the button for the water pressure, it’s quite tiring if u need to wash and press while having shower. But overall was a good experience!

Self

8/10

Excellent

25 May 2025

Olivia

Very nice and convenient since it has some good places and stores and a pharmacy within the hotel building

Leisure Family_with_children

10/10

Exceptional

25 May 2025

Ashley

The staff were wonderful and very helpful! We enjoyed our stay.

Leisure Family_with_children

8/10

Excellent

10 May 2025

Justin

Nice

Leisure Family

10/10

Exceptional

05 May 2025

Jonathan

Excellent

Leisure Self

10/10

Exceptional

04 May 2025

Helen

.

10/10

Exceptional

04 May 2025

Alexandra

There were so many stores nearby and the train station was right across the hotel! I would stay here again if I would to come visit Japan again!

Leisure Self

8/10

Excellent

01 May 2025

Samuel

Great location with quick transport links to Shibuya / Shinagawa. The room was clean and decent bath facilities. Shops for provisions nearby

Leisure Friends

10/10

Exceptional

30 Apr 2025

Josefina

Awesome hotel. We had a lovely stay. The facility is quite accessible to almost everything you need. Right next to the train station. Easy access to and from Haneda Airport. Staff were friendly and polite. Very safe neighborhood. Plenty of food and shopping around the area. Cannot ask for a better accommodation than this hotel. Thank you.

Leisure Family

10/10

Exceptional

23 Apr 2025

GANESH KUMAR

Property is located right next to the JR Mtr station Oimachi station. Well maintained, neat and clean, very convenient.

Leisure Family

6/10

Pleasant

22 Apr 2025

Peter

Basic hotel with small rooms.

Leisure

10/10

Exceptional

21 Apr 2025

George

Great place . Clean

10/10

Exceptional

16 Apr 2025

Ana

Great hotel for our 1-night stay

Just needed a place to stay for 1 night prior our departure. The hotel was conveniently located although 1 subway station away from where we wanted to be, but it worked out. Also, we were able to store the luggage on site after check out. The room was good.

Friends_and_family Family

10/10

Exceptional

13 Apr 2025

Takashi

It was excellent. Location. Facility. Nice stuffs

Leisure Self

6/10

Pleasant

08 Apr 2025

Christopher

Very efficiently run with excellent luggage storage facilities and a convenient location for the city and Haneda airport, offset by some tiny double rooms, very basic breakfasts and lack of booking flexibility.

Leisure Partner

8/10

Excellent

02 Apr 2025

SIMON

Hotel small but fine for we required

Leisure Partner

10/10

Exceptional

21 Mar 2025

Jacinta

The onsen on site is a haven in the midst of a busy hub.
Staff are very helpful.

Leisure Partner

10/10

Exceptional

04 Mar 2025

Mayumi

Very nice hotel. The staff is friendly and professional. The location is great, with easy access to the train, shopping, and restaurants. The spa is a bonus. I would recommend this hotel.

Leisure Self

10/10

Exceptional

21 Feb 2025

susan

Like that the airport limo bus runs right into Oimachi, also appreciate the hotel luggage storage and location right next to station and Ito Yokado store. Many restaurants to enjoy in the area. Onsen is available for 500 yen, it has gotten a lot more crowded and morning opening not until 6:30-8:30 (my only gripes)but otherwise it is a great spa onsen.

Leisure Friends

10/10

Exceptional

20 Feb 2025

giuseppe

Opposite the Oimachi station and bus for the Haneda airport . Food store high class just under the hotel , there are also restaurant and other food store close the hotel .

Leisure Self

10/10

Exceptional

02 Feb 2025

Ross

Staff was very helpful

Leisure Self

10/10

Exceptional

14 Jan 2025

Michiyo

The excellent price quality hotel, conveniently located at the Oimachi station. There is a limousine from/to Haneda airport in 30 min so that we don’t need to walk around with heavy suitcases. Oimachi is located very close to the major cities, Shibuya, Ginza, Roppongi, Ebisu and Shinjuku (within 30 min). The hotel has access to Japanese style bath and Spa with 500 yen. The body scrub and massage (12,000 yen) were excellent and highly recommend!!

10/10

Exceptional

07 Jan 2025

Tung Ngee

Comfy, convenient and safe. But bedding was stained and room make up wasn’t done properly

Leisure Friends

10/10

Exceptional

06 Jan 2025

ANZI

Staff nice

Leisure

8/10

Excellent

06 Jan 2025

Loh chien

Twin Room in the next building has a nicer design and more spacious and comfortable than the single room. It was noisy when I stayed in the single room, every morning there would be a staff pushing a trolley :( I would choose this hotel if I ever need a twin room in Tokyo. The hotel is just opposite Oimachi station where Rinkai line and Keihin-Tohoku line run, so location wise it is perfect to access Shibuya, Shinjuku and other places like Ginza only require one transfer. The neighbourhood is quieter and less crazy/noisy compared to touristy places. There are restaurants, Starbucks, Mac, Hankyu supermarket and Atre shopping mall, where you can buy snacks and essentials. You can find Loft (small store), Muji and Uniqlo here.
The Haneda airport limousine stops just outside the hotel - very easy. To access Narita airport, you will need to take the train to Shinagawa (1 stop) and transfer to Narita Express. Or you can also opt for a much cheaper option - take train to Tokyo station (a few stops) and airport bus at Yaesu South exit. Airport buses are frequent and you can buy tickets on the spot. It costs 1500 yen one way. Do note the airport bus allows one bag and one check in sized suitcase only. If you are travelling outside of Tokyo and do not want to take your extra luggage, the hotel allows you to leave the luggage in their cloakroom for 300 yen per night - very affordable. The man made onsen is public, not exclusive to the hotel guests. It costs 500 yen per entry.

Leisure Friends

10/10

Exceptional

06 Jan 2025

Verified traveler

I often use this hotel when I visit Tokyo. Located in very convenient place. Closed to JR line and Oimachi line. Hotel guests can buy public bath ticket by promotion price. Very good hotel for casual trip.

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Celia

Service was excellent. The only thing keeping the 3* from being higher is its sometimes old bedsheets/towels. If I had to nitpick about everything its that their microwave is not really clean, and that their carpet is somewhat cheap/old. And this is me trying to pick faults. Clean microwaves newer bedsheets n towels would make it a 4 star hotel. Having a shared kitchen or something and changing the carpet would undoubtedly make it 5 star. Their customer service is 5 star.

Leisure Self

10/10

Exceptional

05 Jan 2025

Deborah

Excellent Hotel

8/10

Excellent

05 Jan 2025

Nina

Convenient location, next to a mall. Great view from the upper flors. Convenient stores right downstairs. Helpful staff. Shower requires continual pressing of button - a minor inconvenience.

Business_and_leisure Family

10/10

Exceptional

05 Jan 2025

Tung Ngee

Love the convenience of the hotel location. There are shopping mall nearby, a supermarket and lots of eateries. I enjoyed the public bath very much. Love how the hotel provides luggage stand for the guests. Staff are friendly and helpful. The only concern is the cleanliness of the room. Beds were not made properly and there were stains on the bedding, which was quite a turn off. Otherwise everything is great.

Leisure Friends

10/10

Exceptional

31 Dec 2024

AKIKO

Has a great Onsen facility. Pleasant stay. I'll stay here again.

Leisure Self

10/10

Exceptional

25 Dec 2024

Danilo

very good

Leisure Family

10/10

Exceptional

24 Dec 2024

DANILO

Very good

Leisure Family

8/10

Excellent

23 Dec 2024

Mei Yuk

Stayed here many times, and gave excellent rating always.
This time, I liked their new pajamas. I stayed four days, but they didn't provide me bottle water on my check-in day, but just 1bottle on the second day, and the rest two days without. Next, the same complaint as at the last time, the bed sheets, the quilt cover always dropped onto the floor leading to a bad sleeping experience. Other than this, it's a good place to stay.

Leisure

8/10

Excellent

21 Dec 2024

Hoi Ngai

Nice place to stay, close to station

Leisure Friends

10/10

Exceptional

24 Nov 2024

Joseph

Very nice Japanese style hotel, couldn’t ask for a better location

Leisure Family

8/10

Excellent

19 Nov 2024

Verified traveler

Close to station

Very convenient from the Oimachi station. The bed wasn’t comfortable, and the shower only stays on every few seconds. However it’s clean and service was good. They offer luggage delivery service and breakfast for a price

Self

8/10

Excellent

25 Oct 2024

Takeshi

A great location. Very friendly and supportive staff. Quiet and clean. The only problem is the space. I was not able to open my suitcase on the floor.
An excellent bed.

Leisure Self

10/10

Exceptional

24 Oct 2024

Bin

This is such a convenient place for train, shopping, dining etc. Very easy to access everything. Love it~~~

Leisure Family

10/10

Exceptional

22 Oct 2024

Lori

Enjoyed my stay at Ours Inn Hankyo. Very nice twin room. Comfortable. Excellent breakfast buffet. Hotel within walking distance to train station, eateries and shopping.

Partner

10/10

Exceptional

21 Oct 2024

Verified traveler

Comfortable

The staff were friendly and helpful.
The room is small, but it works and very clean and comfortable.

Self

10/10

Exceptional

20 Oct 2024

Tsubasa

Great location in Tokyo.

Business Self

10/10

Exceptional

18 Oct 2024

Gary

Convenient

10/10

Exceptional

17 Oct 2024

Tsubasa

The hotel is good location near train station. The building has supermarket at 1st floor and you can buy various kind of foods. Many hotel room for single is renovated recently.

8/10

Excellent

28 Sep 2024

Hitomi

It was better than I thought.
Easy access, walkable,

Business_and_leisure Self