Name: Omo5 Tokyo Gotanda By Hoshino Resorts
Address: 8 4 13 Nishigotanda, Shinagawa, JP

10/10

Exceptional

26 Jul 2026

Eric

This was the best hotel we stayed in Tokyo. We had a deluxe room which was amazing. It was large had a great view of the city was really conveniently close to the train station. The laundry room and facilities were amazing and perfect. The Neighborhood of Gotanda where it’s located is not as loud as the other neighborhoods so it was a good place to catch Starbucks breakfast in the morning as well as a nice quiet walk. If I had to gripe, I would only gripe about the breakfast. Even though it says American breakfast, it wasn’t really that good and we ended up eating breakfast outside.

10/10

Exceptional

21 Jul 2026

Ethan

For the price and location, this place was wonderful. It is very close to many major attractions and public transport to anywhere you want to go. The facility was clean, and the staff was kind. We were very happy with our stay here.

Partner

10/10

Exceptional

13 Jul 2026

Justin

OMO5 Tokyo Gotanda was an excellent place to stay during our trip to Japan. The hotel is modern, very clean, comfortable, with amazing views of Tokyo. The location is very convenient, with Gotanda Station nearby, making it easy to explore the city. Lots of food and shops close by.
The staff were absolutely amazing friendly, attentive, and always willing to help with anything we needed. The rooms were well designed, and the entire hotel had a great atmosphere. After long days exploring Tokyo, it was always nice to come back and relax here. I would definitely stay at OMO5 Tokyo Gotanda again and highly recommend it to anyone visiting Tokyo!

10/10

Exceptional

01 Jul 2026

Gemma

The place was vey beautiful, the staff were friendly. The laundry, gym and garden were a plus. Night views were breathtaking. Hotel room size was surprisingly very comfortable. Would not hesitate and would love to come and stay here again.

Family_with_children

10/10

Exceptional

04 Jun 2026

Natasha

This hotel is incredible. They provide lots of thoughtful extras, like pyjamas; you can also rent gym shoes, and they put umbrellas out for rainy days. It's above a fabulous food court where you can get a huge meal for about £6. The staff are super-friendly and attentive, and lots of them speak great English. There's even a laundry facility for guests to use.

Family

10/10

Exceptional

30 May 2026

Shravan

Perfect location for commute to other places. Very clean neighborhood. Good choices of food

Family_with_children

8/10

Excellent

05 May 2026

Yen

I stayed at this hotel in Tokyo and would give it a solid 4 stars. The rooms are on the smaller side, which is pretty typical for Tokyo, but they were clean, cozy, and comfortable. That said, they can feel quite tight if you have large luggage. Thankfully, there is a luggage storage area near reception, which is very helpful.

One thing to note is that amenities like toothbrushes, razors, and other essentials are self-serve at the reception area rather than provided in the room. There’s also no bottled water in the room—instead, there’s a jug you can use to fill up water from another floor. It definitely has more of a “do-it-yourself” style setup.

That said, the staff were very kind and helpful, which made the stay more enjoyable. Overall, it’s a good option if you’re okay with a more self-service experience and want a comfortable place to stay in the city.

10/10

Exceptional

27 Apr 2026

Mahboob

The entire hotel was clean with a welcoming and friendly staff. The atmosphere was also very fun. My favorite was the outdoor space in the lobby to relax and get fresh air.

Self

10/10

Exceptional

22 Apr 2026

Sergio

Wonderful hotel

10/10

Exceptional

20 Apr 2026

Phoebe Hiu Min

Stayed at Omo5 Gotanda as a family of 4 (two elementary school kids). We got the deluxe room where there are two beds, then two more at the window cushioned benches. There were two sets of bedding in the closet. Once the beds were all set up, we all enjoyed having our own beds in a spacious room. Everything was clean. Amenities were well prepared. Front desk staff spoke good English. There were luggage lockers free for use for hotel guests. That helped us a lot in our departure day. We had the hotel breakfast one morning and it was yummy. Not huge portion but certainly enough to get you going for the day. Seven-elevens were nearby the hotel so no need to worry about getting some easy food. There is also a food hall right next to the hotel with good food options. Just make sure to check the business hours though. Overall, we loved our stay!

10/10

Exceptional

14 Apr 2026

Geronimo

What a great hotel!! Accommodations were great, awesome staff and very close to train station. I will stay here again if i return to Japan.

Family

10/10

Exceptional

14 Apr 2026

Mayumi

Close to the station, nice decor and staff.

Room was very small and the towels were very thin.

The beds were on the wooden platform and the mattresses slide and move so not safe.

10/10

Exceptional

05 Apr 2026

Nadine

We had a brilliant stay and the staff were brilliant, really helpful.

Family

10/10

Exceptional

26 Mar 2026

Michelle

Clean run with GORGEOUS views!! Such a comfortable stay and great to have the food hall downstairs.

Friends

10/10

Exceptional

25 Mar 2026

Steven

Modern, funky stylish vibe. Kind staff, and great common areas.

Family

10/10

Exceptional

21 Mar 2026

Armen

Everything and everyone were perfect!

Family_with_children

10/10

Exceptional

19 Mar 2026

Kevin

The room was beautiful and very clean. We were able to sightsee and come back to refreshed room with new sleepwear and bedding every day. The staff were friendly and helpful. Will come back!

Family

10/10

Exceptional

28 Feb 2026

Natasha

Amazing experience! Great location by the station, safe and quieter neighbourhood, good amenities and restaurants nearby. I enjoyed my stay here.

Partner

8/10

Excellent

04 Feb 2026

Suetngan Fiona

Staff r couteous. Location is great with a food court n Tully coffee attached to the Hotel. Got a Mount Fuji view in my room. Laundry machine is a great help (No detergent needed.) Just a short walk to station where JR Yamanote line n Asakusa line r there.

Leisure Family

10/10

Exceptional

26 Jan 2026

crystal

Excellent location and very helpful with luggage storage.

Leisure Family

10/10

Exceptional

25 Jan 2026

Jimmy

Greats friendly staff always makes us feel welcome and accomodating. Room service daily and clean, the layout, size and view to Mt Fuji on clear day.
Location on much quiter suburban for Tokyo, but there were good eatery places/ Restaurants near Gotanda St.
OMO hotel chain standard and services are well recommended.

Leisure Family

10/10

Exceptional

18 Jan 2026

Kathryn A

Exceptionally clean room. Great layout. Amazing staff

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Charlotte

Very helpful staff, great location, views, space in the rooms. Would highly recommend

Leisure Family

10/10

Exceptional

16 Jan 2026

Wai Lam Connie

The room was clean and staffs were nice. Location of hotel is also good. Easy to access and lots of restaurants nearby.

Leisure Family

10/10

Exceptional

13 Jan 2026

Bonnie

Simple yet sufficiently comfort. Room temperature is good. Very clean.

Leisure Family

10/10

Exceptional

04 Jan 2026

Albert

Great hotel with nice vibes in a quiet neighbourhood.

Friends_and_family Family

6/10

Pleasant

31 Dec 2025

Tammie

The room was good however it was disappointing that our view was mostly the side of the building. We paid a lot more to have a room with a view but we unfortunately didn’t get that. I also wasn’t aware that the rooms didn’t get fully serviced every day. I would’ve thought at the prices I paid that we would have daily house keeping but we only had our bin emptied and new towels daily, everything else was left as it was, no beds made, no cups cleaned or replaced, literally just towels and empty bins. Breakfast was terrible too. We had breakfast included in the price and it was the same plate every day which really didn’t represent an American breakfast as stated. And when we asked can we just have 2 croissants and nothing else we were told no only 1 as it came on the plate. It really didn’t make any sense, we asked for nothing else but 2 croissants so the logic there didn’t make any sense. On expedi we booked this room as it clearly states it sleeps 8 people in the room, but we were told on arrival we could only have 4 and had to buy another room. I showed the desk staff what Expedia says but they said it was wrong. So what could we do but pay another 3k for another room. Overall it was extremely over priced and I was really really disappointed in our main room with the bad view and the bars across the window too.

Leisure Family

10/10

Exceptional

26 Dec 2025

Wai Keong

Like the size of the room with comfortable tatami like floor, huge bath tub, strong water strength and posh looking toilet . Basin area is huge and nice too . 1 star for a staff who shower impatience when I enquired about the washer use with credit card. His attitude only changed when he realized his understanding was not correct. This could be improved for better customer experience.

Leisure Family

8/10

Excellent

13 Dec 2025

Dina

Layout of the room was quite spacious for typical Japanese hotels. The view was really nice too.

Friends_and_family Friends

10/10

Exceptional

07 Dec 2025

Shannon

Good location, spacious room

Leisure Family

8/10

Excellent

07 Dec 2025

CHUNG MAN

Great locations, easy access anywhere.

10/10

Exceptional

07 Dec 2025

Joe

very good

Leisure Family

8/10

Excellent

04 Dec 2025

Katrina

Booked 3 rooms and they were all sizable and comfortable for our group. The rooms were clean, stocked with nice hotel amenities, and the staff was friendly. The hotel is non-smoking, has great views, is located on the 14th floor, which is above a large food court area, and is close to the Gotanda train station. We spent a couple of days here before leaving Japan, and we enjoyed our stay. The train commute from this hotel to Narita was over an hour; Haneda is a much closer airport to this location.

Leisure Family

10/10

Exceptional

03 Dec 2025

James

It was absolutely fantastic. We got in at 6am the staff was helpful and accommodating. Very professional, great service experience.

Friends_and_family Family

10/10

Exceptional

02 Dec 2025

Philip

The hotel was immaculately clean, the room was spacious, and the views amazing. It was an easy location to get around Tokyo and explore the city from. I’d recommend it for any first time visitors.

Leisure Partner

10/10

Exceptional

26 Nov 2025

Eric

Such a cool hotel! Great views and amenities!

10/10

Exceptional

07 Nov 2025

Billy

Tiny rooms

10/10

Exceptional

22 Oct 2025

Elaina

The staff was very helpful and kind. The rooms were clean and comfortable. Would stay here again!

Leisure Friends

10/10

Exceptional

20 Oct 2025

Scott

Rooms were great for one person or a couple. I was there in my own room, so plenty of space. First time in Japan, so it took a while to get used to the shower room (whole room is a shower) and loved the Japanese toilets. The lobby is on the 14th floor and then they have five floors of rooms above. All amenities were available. The common areas were well kept and the staff was friendly and helpful. On the street level, there is a full food court and coffee places, so you don’t have to leave the building if it is raining or you don’t want to. I would recommmend this as a great option to anyone coming to Japan. The trains were a five minute walk and there was ample convenience stores on almost every corner. Very convenient while being a location outside of the hustle that is the main areas of Tokyo.

Leisure Friends

10/10

Exceptional

17 Oct 2025

David

The fact that it ‘starts’ on floor 14 ensures everyone gets a view! The design and layout ensures you can have the view 24/7 adds to the experience. I’ll be back!

Leisure Partner

10/10

Exceptional

06 Oct 2025

Elise

Amazing stay

We had a wonderful stay and couldnt fault it. Stayed with 2 children. Conveniently located with food options right next door as well as within walking distance. We will definitely stay here again.

Business Family

10/10

Exceptional

28 Aug 2025

Ashley

Staff very very friendly and helpful, especially with holding our luggage early from another hotel via delivery service. Quiet hotel with lovely atmosphere. Plenty of eating options in the building as well as surround area.

Leisure Family

8/10

Excellent

24 Aug 2025

Faye

New hotel. Everything is okay, clean, comfy beds, nice city view, it’s just the only concern we have is why the sink is outside the washroom. But over all me and my family enjoys our stay.

Leisure Family

8/10

Excellent

10 Aug 2025

Ka Yan

Great Hospitality and Views, Average Amenities

While the hotel offers limited food options and only very basic amenities for the price, the overall experience was pleasant. The staff were consistently friendly and helpful, and the entire facility was exceptionally clean. The highlight was the breathtaking view from the room, which truly made the stay memorable.

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Ka Kin

Good to have a food court downstairs for my evening arrival

Leisure Family

10/10

Exceptional

27 Jul 2025

Wai Kwan

Staffs and amenities were on point, spacious and well thought out. We quite enjoyed the outdoor terrace for an afternoon drink!

Leisure

10/10

Exceptional

21 Jul 2025

Jennifer

Our family of 5 stayed here during our last night in Tokyo. The room had plenty of space, a beautiful view of the city and a fantastic shower. We enjoyed our stay and wished we could have stayed longer.

Leisure Family

10/10

Exceptional

18 Jul 2025

Fadie

Convenient, walking distance to train station, stores , restaurants max 2 mins away

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Jocelyn

General good stay even for business trip

Stay in general was good. Only the standard of housekeeping can be better - not very consistent.
I stayed for a good two weeks and experienced housekeeping services by different staff.
There was once - instead of the usual duvet being open and spread out covering the whole bed, my duvet was folded into quarters ON the bed like how you fold your blankets at home.

Also, the window blinds do not cover the window fully so there is light seeping through the sides so this might affect light sleepers.

Business

10/10

Exceptional

13 Jul 2025

Karen

Different style and hotel experience

the hotel is brand new and neat

Friends_and_family Family

10/10

Exceptional

06 Jul 2025

Luis

I stayed here for 10 days with my husband and two daughters. The property is amazing a brand new hotel with beautiful views of the city. Our room was very spacious and comfortable with two twin beds and two day beds. The breakfast was delicious too. The area is quiet but there are many dining options and stores. I hope to stay here anytime Im in Tokyo.

Leisure Family

10/10

Exceptional

02 Jul 2025

Luke

The views from the room were incredible. My only complaint is that the master “bed” was a wooden platform covered with stiff pillows. As we tried to figure out how we were going to sleep, we discovered some futon bedding and pillows in bags in the closet. Unfortunately these didn’t do much to add comfort to the wooden platform.

Leisure Family_with_children

10/10

Exceptional

30 Jun 2025

Marta

Wonderful staff, great view from our room, about two long blocks from Gotanda station and very clean. And there’s Tully’s cafe and other eateries right downstairs.

10/10

Exceptional

30 Jun 2025

Nermina

Weird bathroom layout but otherwise excellent

10/10

Exceptional

25 Jun 2025

Russell

I recently stayed at OMO5 Tokyo Gotanda by Hoshino Resorts, and it was a fantastic experience that balanced comfort, convenience, and style. The hotel is ideally situated right between Gotanda and Osaki JR Stations, offering excellent access to multiple train lines, including the Yamanote Line, which makes exploring Tokyo incredibly easy. Just minutes on foot from either station, it’s perfect for both business and leisure travelers. The surrounding Gotanda area is a hidden gem for food lovers, boasting a wide array of eateries—from traditional Japanese izakayas and ramen shops to trendy cafés and international options. There's no shortage of late-night dining or quick bites, and the neighborhood retains a local, laid-back charm despite being well-connected.

The hotel itself is sleek and modern, with rooms that are compact but cleverly designed, featuring warm wood accents and large windows. I was lucky enough to get a room with a view of Mount Fuji, which was an unforgettable highlight of my stay. The 14th-floor sky lounge offers panoramic city views and a relaxing atmosphere, while the café serves both Japanese-style breakfasts (like onigiri sets) and Western options in a casual, self-service setting.

Leisure Family

10/10

Exceptional

25 Jun 2025

Gilles

Very quiet room, clean and new

Business Partner

10/10

Exceptional

24 Jun 2025

Bing

All are very good.

10/10

Exceptional

15 Jun 2025

Kristin

We had a wonderful stay at this hotel. Nice quiet neighbourhood close to transit and a 15-20 minute metro ride to all major areas of the city. Friendly staff, clean hotel. We highly recommend this hotel to anyone visiting to Tokyo.

Leisure Family

10/10

Exceptional

09 Jun 2025

Kristin

Great property, away from some of the Tokyo hustle and bustle

Leisure Family

8/10

Excellent

07 Jun 2025

KRISTINE

Accommodation really suited our needs, travelling with my two young adult children. There was plenty of room, it was well located to the circle line of the subway and the staff were very nice.

Leisure Family

10/10

Exceptional

30 May 2025

Ciaran

New hotel in a nice neighbourhood in Tokyo. Short walk to nearest station. Staff were friendly and very helpful.

Leisure Partner

10/10

Exceptional

29 May 2025

Stavros

Very clean and hospitable, very kind and helpful , will come back here again 100%

Leisure Family_with_children

10/10

Exceptional

26 May 2025

Michael

A beautiful hotel with amazing views of Tokyo.

Leisure Family

8/10

Excellent

24 May 2025

Barbara

Unique set up for theee adults in Dandan room. Accommodates people and thier luggage- which is sometimes a challenge in Tokyo. Night views were great. The beds weren’t great- especially the window bed was very hard.

10/10

Exceptional

21 May 2025

Jack

Very nice hotel very clean. People were great , room size for Japan was really good, great view, you can get breakfast included, a great location in Tokyo very close to transportation, and good restaurants.
We will stay again.

Friends_and_family Friends

10/10

Exceptional

21 May 2025

Keren

.

Leisure Partner

10/10

Exceptional

20 May 2025

Verified traveler

Perfect sto

Incredible views and comfortable rooms. As a young family of four we had more than enough space in a twin room with toddler on the sofa (albeit with limited luggage and co-sleeping baby). Pyjamas provided for adults up to UK size 16ish.

5min walk to Gotanda station which gives easy access to lots of Tokyo sites. Reception team v friendly and helpful with luggage forwarding.

Blackout bli

Friends_and_family Family

10/10

Exceptional

14 May 2025

David

Very nice and modern hotel! The design is slick for a smaller space. I would stay here again.

10/10

Exceptional

01 May 2025

Kimberly

This has been one of the best hotels I have stayed in. The staff was incredible, the location was great and the hotel itself was amazing. The hotel is located near a food court so if you just want to head back to the hotel and rest you have options right on the first floor. This hotel also allows dogs which made the stay even better seeing the adorable dogs every morning. The staff was extremely helpful and kind whenever we had any questions. Overall a great stay.

Leisure Friends

8/10

Excellent

28 Apr 2025

Julie

The view of the city during the day and night were nice. Patio was nice.

Leisure Partner

8/10

Excellent

22 Apr 2025

Maria

The Hotel is beautiful and in a pretty good spot. Close to the train station. We absolutely lived everything about it except i was surprised with getting charged extra fees because \"my kids were not considered children\" when i added their ages when initially booking. I had to pay an extra $400 something, then they came up to my toom saying they over charged me, refunded the $400 and still charged $300 something. Super dissapointed. But other than that the hotel is GREAT!

10/10

Exceptional

12 Apr 2025

Andrew

Great stay in Tokyo

New hotel, with nice rooms, views, and close to train stations. Only small complaint was the futon/sofa bed was a little too firm for me. Very centrally located to most areas, Shibuya, Ginza, and others

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Kay

This property is convenient to Gotanda station and close to lots of restaurants and eateries! A food court right on the ground floor. The rooms were a bit small, but that is typical for Tokyo.

Leisure Family_with_children

10/10

Exceptional

08 Apr 2025

Matthew

Just stay here.

Incredible hotel in a wonderful area with easy transportation links. The most fantastic rooms with views of the Tokyo skyline!

Partner

8/10

Excellent

06 Apr 2025

Sarah

Double check occupancy

Check in is on the 14th floor. If booking from a third party like hotels.com double check the room occupancy with the hotels actual website. Our room stated it slept 8 when it actually only slept 4. When I tried to contact the hotel direct to confirm they stated they could not communicate with me since I booked on a third party site. The rooms are small compared to what we’re used to in the USA. They are very clean though. Shower is amazing, hot and tons of water pressure which feels amazing after a long day exploring and walking. Great view. Cute outdoor sitting area.

Friends_and_family Family

10/10

Exceptional

04 Apr 2025

Martin

Mainly convenient to go places.

Leisure Family_with_children

6/10

Pleasant

02 Apr 2025

Priscilla

Property was booked because of the window views and room usage of area. Loved the design and patio, but the rooms were lacking attention to detail. First night no slippers, second night no towels and 4th night we were locked out of our rooms which we had to get new key cards for. We stayed at another omo3 a week before and it was very intimate compared to this bigger hotel.

Leisure Family

10/10

Exceptional

21 Mar 2025

Annie

Great with baby

Leisure Family_with_children

10/10

Exceptional

20 Mar 2025

Cheryl

Wonderful stay for a family of 4

OMO5 Gotanda was only a short walk from Gotanda station, which connected to several subway lines. It was very convenient for Tokyo sightseeing but also tucked away in a less busy area. Our room was a good size for 2 adults and 2 teens. The actual beds are twin sized, but the additional 2 window beds has full bedding provided allowing everyone to have their own bed. The table was handy and there was still room to move around. The deep soaking tub was excellent for relaxing after a day of walking. The hotel is beautiful with lots of artistic details.

Friends_and_family Family

10/10

Exceptional

19 Mar 2025

Billy

Loved our stay here. Everything was top notch. Rooms were spacious and clean.

Leisure Partner

2/10

Poor

17 Mar 2025

Cindy

It was alright

Did not like having to access 2 elevators just to get to rooms. Breakfast is ok. Rooms are good.

Friends_and_family Family

10/10

Exceptional

14 Mar 2025

JOUNG M

Large room

Business_and_leisure Family

10/10

Exceptional

12 Mar 2025

Brendan

Nice staff, good location and very new. If you ask me for improvement suggestion I would say they should have water machine on each floor.

Leisure Family

10/10

Exceptional

12 Mar 2025

Brendan

Good location with coffee shop right downstairs. Some rooms can see my Fuji from window

Leisure Family

10/10

Exceptional

12 Mar 2025

Brendan

Good layout and clean. Some rooms can see my Fuji

Leisure Family

10/10

Exceptional

08 Mar 2025

Jodi

Beautiful facility with a great staff in a really cool area. Wish I could have stayed more than 1 night

Leisure Family

10/10

Exceptional

26 Feb 2025

Russell

.

10/10

Exceptional

23 Feb 2025

Jacob

Fun spot! Lots of good dining in the building downstairs, and helpful recommendations for other walkable dining too, on a map in the lobby. Tea available in the evening in the lobby as well. You can see Mt Fuji from the balcony on clear days. Cozy room, and though it was small it had everything we needed. Comfortable beds with great views. Very helpful and nice staff.

Leisure Partner

10/10

Exceptional

19 Jan 2025

Allie

Excellent stay!! Loved our location here in Tokyo. Comfy beds and nice room. Spacious enough for 2 big suitcases. Beautiful views of the city. Can’t recommend this hotel enough. Breakfast options weren’t the best but plenty of places to eat around here instead.

Leisure Partner

10/10

Exceptional

13 Jan 2025

Beverly

Beautiful brand new hotel. Highly recommend!

Business_and_leisure

8/10

Excellent

30 Dec 2024

Verified traveler

Very clean but small. Location was very good close to nearby stations and markets.

Friends_and_family Family

10/10

Exceptional

13 Dec 2024

Shaun

OMO5 is a great hotel! The hotel is in a convenient location, about a 5-7 minute walk to the train station. You can also ask the staff at the front desk to request a taxi to pick you up downstairs if you prefer to catch a taxi. The lobby is nice and cozy, there is a bathroom, smoking room, nursing room, and a small dog friendly garden park outside of the main lobby. The elevators were always not over crowded, along with the lobby and the hallway areas. There are resturaunts and a couple of coffee shops right below the hotel. There is also a lawson right next to the hotels street level floor, family mart is around the corner, and 711 is not far down street. The hotel rooms were really clean, spacious, with nice ambient lighting throughout the room. I really enjoyed staying at this hotel, i highly recommend!

Business_and_leisure Family

10/10

Exceptional

12 Dec 2024

David

Great!

10/10

Exceptional

23 Nov 2024

Sheena

Great hotel and friendliness staff

Leisure Family

8/10

Excellent

30 Oct 2024

Verified traveler

Comfortable stay at another OMO property

The hotel is less than a year old so everything is brand spanking new. Our room was spacious and functionally laid out. Front desk service is competent, restaurant staff is excellent.

During our stay, there were guests with loud barking dogs, and on other days American tourists with a couple of unruly kids making a ruckus early in the morning in the hallway and during breakfast. Unfortunately, these incidents are out of control of the hotel, but were unpleasant nonetheless.

Partner

10/10

Exceptional

13 Aug 2024

Kingsly

Super, super clean and convenient hotel. Friendly staff. Walking distance from train station, bus station, restaurant and temple. It’s not luxurious, but we loved our stay on this hotel.

Leisure Family

10/10

Exceptional

03 Aug 2024

Erika

OMO 5 Gotanda is wonderful!

Our stay was wonderful! We loved everything about the OMO 5 Gotanda. The decor, the cleanliness, the food and friendly staff were perfect. The location was also great. There was easy access to train lines, but the Gotanda neighborhood was also fun. Plenty of great food and shopping. If you stay here you must have the Japanese breakfast. We will definitely stay here again when we return.

Friends_and_family Family

10/10

Exceptional

28 Jul 2024

Cristina

Nice hotel, very clean and new. Nothing much to do nearby.

Leisure Family

10/10

Exceptional

18 Jul 2024

SAKAE

オープンしたてで人生初の星野グループでした。1-14階までのエレベーターが少し遅いと感じましたが、14-20階はとても早いですw 中庭もロビーもとても綺麗でWi-Fiもとても早いです。タオルも過去一の吸水性で何枚か欲しいくらいでした。欠点はチェックイン後部屋の洗面器のタオルのかけ棒に前宿泊者のつけまつ毛が残っていたのがありました。死ぬほど笑いました。ですが忙しすぎてちゃんと掃除できてないのかな？と思われるかもしれないですね。あと窓際で自分は寝てたのですが、一日中軋む音がしてたのは風なのか、上下の階の影響なのか、高所恐怖症の妻は怖がって部屋の中央から窓側には一歩も足を踏み入れなかったです。総合して価値ある一泊でしたが、他の星野も試して再評価しようと思います

Leisure Family

10/10

Exceptional

16 Jul 2024

My Huong

Clean, friendly staff, easily accessible to public transportation, restaurants and convenient stores. In my opinion, it would be nice if there are more light on each floor. It’s a little bit darkness. However, we are really enjoyed staying there.

Leisure Family