The Prince Sakura Tower Tokyo,Autograph Collection

Japan , Tokyo
Minato Ku, 3-13-1 Takanawa Minato-ku
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100 reviews shown

10/10

Exceptional

09 Mar 2026

Maria

Room was great, staff were great, and overall would highly recommend. Location right across the shinawaga train station perfect for connecting to other areas in Tokyo.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

Bree

Wonderful hotel near Shinagawa Station! Highly suggest. This was our first hotel in Japan and was such a perfect landing space. The staff was helpful, the room was well arranged (and roomy), overall facility was perfect for us. AND it was only a short walk to a super busy station, so it was easy to get around! Stay here - splurge on a corner room - start your trip off right like we did!

Partner

10/10

Exceptional

20 Feb 2026

Joseph

It felt

10/10

Exceptional

02 Jan 2026

Matt John

Loved the steak restaurant

10/10

Exceptional

01 Jan 2026

Ismail

All good.

10/10

Exceptional

26 Dec 2025

Thomas

All of the above.

10/10

Exceptional

23 Dec 2025

Rory

Staff so friendly and super helpful. Great location next o Shinagawa station easy access to all parts of Tokyo and beyond. Highly recommend.

Friends_and_family Family

10/10

Exceptional

16 Dec 2025

Kathleen

Easy especially if you are jetlagged

10/10

Exceptional

09 Dec 2025

DAISUKE

very professional, clean, the service is at top notch.

10/10

Exceptional

07 Dec 2025

Joseph

Clean room, great staff who are very welcoming and helpful. The ability to leverage the executive lounge was an excellent touch.

Partner

10/10

Exceptional

19 Nov 2025

Thomas

The staff was extremely friendly helpful and happy. The hotel was clean and well maintained. It was a 5 minute walk to the train station which was convenient. There was a nice gym, great hot tub and saunas. The lounge was great too. The room was nice.

Business_and_leisure Family

10/10

Exceptional

11 Nov 2025

Jadyn

10/10

Self

8/10

Excellent

11 Nov 2025

Michelle

Rooms are big and good amenities. Only complaint is bc they call it a sauna and whirlpool, I didn’t even think about Japans overall tattoo policies.

10/10

Exceptional

06 Nov 2025

Krystle

Great Concierge

Leisure Partner

6/10

Pleasant

06 Nov 2025

MARK

Executive lounge over-booked at times and offering a poor quality breakfast.

At check-in, the lobby staff didn't even show us to the lift let alone offer to help with our bags.

For a five star hotel, expected rather better albeit this was a holiday weekend.

Leisure Partner

4/10

Poor

03 Nov 2025

Yoshino

We stayed at Executive floor and the room was old, but clean and comfortable. Hotel staff was great, but the restaurant service was not so great. She, the restaurant manager?, seemed so annoyed when we showed up with the welcome drink coupon from Expedia. She escorted Japanese guests to the window seat and told her staff to put us in the back far away from the window even though the window seat had a plenty of open seats. And they put us on the ONLY dirty table in the restaurant. All other tables were clean. They wiped the table after we sat down. They did not even give us napkins either. Meanwhile, the manager was talking to Japanese customers on her knees and smiling. There was no annoyed facial expression. If the Welcome drink was not so welcome, why do they offer? Breakfast was the same way, we noticed that they only escorted Japanese customers to the window seats. We will never go back to the hotel again. If you are staying there, we recommend you stay out of the restaurant on the 1st floor.

Leisure Family

10/10

Exceptional

02 Nov 2025

Matthew

Excellent hotel.

Business

10/10

Exceptional

02 Nov 2025

Amer

Friends_and_family Friends

10/10

Exceptional

26 Oct 2025

Matt

Great hotel

Partner

10/10

Exceptional

25 Oct 2025

James

Nice hotel

Leisure Family

10/10

Exceptional

18 Oct 2025

Hannah

This was one of, if not the, best hotel experience I’ve ever had. The staff was so kind and attentive, the spa was so relaxing. Get the Japanese breakfast in the morning, it was amazing & filling. The gardens are lovely, the rooms are spacious and comfortable, the lounges are a fun perk if you get them, there is gym access, it’s near the train station. Fantastic hotel.

Partner

10/10

Exceptional

14 Oct 2025

Georgina

I am in love with this hotel , everything it is Perfect

Leisure Family

10/10

Exceptional

12 Oct 2025

Stephanie

This is my third time staying in this hotel. The grounds are beautiful and the service is top notch. Shinagawa Station is a 5 minute walk. The restaurants are very good.

Leisure Family

10/10

Exceptional

02 Oct 2025

Edward

An exceptional value, the hotel completely filled my needs and wishes. I was especially pleased with the excellent gym, but also appreciated the spacious room, high quality restaurants, beautiful garden and tasteful interior

Business Self

8/10

Excellent

29 Sep 2025

Gabriel

I chose this hotel specifically for its swimming pool, hoping to unwind after walking 68 km weekly for three consecutive weeks. I booked a two-night stay from September 2–4, 2025, only to be told upon arrival that the pool had closed as of September 1st. With outside temperatures soaring to 38°C, the closure felt poorly timed and inconsiderate — especially during an ongoing heatwave. A heads-up during booking or a more flexible closure schedule would have made a big difference.

Leisure Partner

10/10

Exceptional

06 Sep 2025

Joan

Wonderful stay!

Wonderful stay and I look forward to my return. Great location.

Friends_and_family Family

10/10

Exceptional

03 Sep 2025

Rachel

The property was beautiful and the Staff were so friendly and helpful. Highly recommend.

Leisure Family

6/10

Pleasant

03 Aug 2025

John

Good service. Very clean. Rooms and public spaces are dated. Dining options very limited.

Leisure Partner

10/10

Exceptional

03 Jul 2025

Chiamaka

Loved my stay

Leisure Family_with_children

8/10

Excellent

29 Jun 2025

Julianne Monalisa

The hotel was very beautiful, however the bathrooms could use a little updating.

Leisure Family

10/10

Exceptional

25 Jun 2025

Monica

The hotel is nicely kept. My room was spacious, comfortable and the amenities great

Business_and_leisure Partner

10/10

Exceptional

25 Jun 2025

Carey

Prime location just 7 minute walk from Shinagawa Station / Takanawa Gateway and all of its transportation connections (metro/subway, Shinkansen), it is a veritable oasis in the middle of Tokyo shared with two other sister properties around a green space. With the ability to access restaurants and lounges (i.e. assuming you book a club room which we did) across all of the adjacent sister properties, we always had choices on dining and relaxing. Add in an on-site 7-Eleven with its delicious snacks and Seven Bank ATM, we had everything we needed on-site. The staff were also amazing, assisting with getting our formal clothes we brought pressed and ready for a wedding we were there to attend. The staff also seemlessly handled forwarding our luggage to our next destination - Osaka for Expo 2025 - with aplumb. We had a wonderful stay and will definitely consider staying here again on our next annual visit to Japan.

Leisure Partner

10/10

Exceptional

25 May 2025

Frankie

Amazing facility, great staff, super accommodating. Me and my partner will be coming back

Business_and_leisure

10/10

Exceptional

24 May 2025

Adam

I can see why it's rated 4 stars instead of 5—the property is a few decades old. But don't let that deter you; you won't be spending much time in your hotel room anyway. I would definitely stay again.

Leisure Friends

10/10

Exceptional

22 May 2025

Paul

Lovely property and wonderful staff

Leisure Family

10/10

Exceptional

22 May 2025

Yang

Good location, 5 min walking to Shinagawa station, Garden is beautiful, staff is nice, highly recommended!

Leisure Family

10/10

Exceptional

13 May 2025

Omid

Great location!

10/10

Exceptional

09 May 2025

meri

The hotel was lovely and met all our needs. Being surrounded by beautiful gardens was a real treat. The staff was friendly and welcoming.

8/10

Excellent

05 May 2025

Dorothy

Housekeeping gets a big thumbs up! Best turned down service I've ever had at any hotel. It was spectacular.

Hotel common areas and landscape gorgeous.

Rooms are standard.

We ate at 3 different restaurants at the hotel. Restaurant staff either ignored us, or we got mediocre service. I never play this card, but after seeing how other guests were treated I wonder if we were treated badly because we were Black or American.

Outside of restaurant service, the rest of the hotel was great.

Business_and_leisure Friends

10/10

Exceptional

01 May 2025

Shawn

Wonderful hotel with amazing staff. The limited hours for VIP access was not the best, if you are VIP you should have unlimited access to everything.

Leisure Partner

10/10

Exceptional

30 Apr 2025

Michael

One of the few in the world I want to come back to

I don't usually leave hotel reviews... this is an exception. I travel so much, over 1000 room nights, and I generally don't review hotels as they are all the same. This one is different.

Its a wonderful location, very easy to get to from Narita airport by train... just a short walk from the station By Japanese standards, the hotel rooms are huge. More importantly, the rooms are impeccably cleaned each day, the bed is perfect, and the hotel is a joy to return to. The morning breakfast buffet is overwhelming in its options for both western and Japanese selections.

For those of you that appreciate history and nature, stroll around the gardens. They are amazing.

Overall, a great value, a wonderful serene hotel with an amazing garden. I very much look forward to my next visit.

Self

10/10

Exceptional

17 Apr 2025

Don

Off the beaten path. Beautiful grounds.
Staff was amazing. Onsite restaurants were expensive but very good. Shinakawa Station was very convenient. Could use more local dining options. Glad we stayed though.

8/10

Excellent

16 Apr 2025

Would not allow use of gym and spa simply because of a couple religious tattoos on arms.

Leisure Family

10/10

Exceptional

15 Apr 2025

Michael

10/10 Experience – Truly Felt Like Home!
The place is absolutely amazing, and the staff is superb in every way. Most of all, the breakfast team stands out as exceptional. They don’t just serve a warm and nutritious breakfast—they do it with genuine smiles and such warm personalities that you truly feel at home, even when you're far away. Their hospitality adds a special touch that makes every morning memorable. A solid 10/10! Highly recommended!

Leisure Friends

10/10

Exceptional

12 Apr 2025

Steven

The garden space was wonderful. Staff was universally helpful and pleasant. Room was very well thought out and appointed. Breakfast was varied and quite good. We had service issues with one restaurant onsite, and at a restaurant at the adjacent sister hotel (The Prince) as well. In general, this was one of the nicer hotel stays I have had.

Leisure Family

10/10

Exceptional

11 Apr 2025

Brigitte

We had a wonderful experience from beginning to end. Our room was gorgeous and spacious with an an amazing view. The executive lounge was a pleasure to relax in at the end of the day. Thank you!

Leisure Partner

10/10

Exceptional

10 Apr 2025

Sheila Vaughn

This hotel was possibly the best hotel I have ever stayed. The gardens were beautiful, the beds were comfortable, the rooms had plenty of space for 3 people, the shower had solid water pressure, the toilet was in a different room than the shower (which was great for 3 people sharing a room), the hotel provided a ton of free quality toiletries, the breakfast buffet was DELICIOUS, and the hotel was a 3 min walk to Shinagawa station making travel so convenient within and outside of Tokyo.

Leisure Family

10/10

Exceptional

09 Apr 2025

Tifinnie Rose

This hotel is within walking distance to Shinagawa station and bus stops which can take you all over Tokyo and Japan!

Leisure Self

10/10

Exceptional

08 Apr 2025

Launi

Well located nearby to Shinagawa Station. Great staff. lovely garden.

Leisure Family

10/10

Exceptional

05 Apr 2025

Philip

We really enjoyed 4 nights in Tokyo in rainy days because of the hotel.
The room was very spacious, clean and well equipped. The staffs are kind and helpful all the time. The breakfast buffet was also excellent with variety of foods. The garden was in full bloom with Sakura. The hotel is near Shinagawa train station. Taxis are always waiting in front of the hotel so easy to get to anyplaces.
We throughly enjoyed the stay.

Leisure Family

10/10

Exceptional

22 Mar 2025

Verified traveler

Magical stay and large room, beautiful gardens

Magical stay and so elegant with wonderful amenities and spacious rooms, beautiful gardens. Excellent dinning onsite and very convenient next to SHINAGAWA

Friends_and_family Family

10/10

Exceptional

17 Mar 2025

Oscar H

10 out of 10 for me. The amenities were just great and the people went above and beyond to help us. Definitely will come back on my next trip.

Leisure Family

10/10

Exceptional

12 Mar 2025

Dora

Everything was great. Friendly staff, cleanliness and informative.

10/10

Exceptional

12 Mar 2025

Mordechai

By far, The Prince Sakura Tower Tokyo was our favorite hotel on this trip. We booked three executive rooms, and every aspect of our stay was simply outstanding. From the impeccable service to the exquisite food, breathtaking views, and elegant design, everything exceeded our expectations.
The hotel team went above and beyond to accommodate us, ensuring a seamless and memorable experience. Breakfast was fantastic, offering a wide variety of delicious options to suit every taste. The location was also perfect convenient and well connected.
Without a doubt, we will be returning to this hotel on our next visit. Highly recommended!

Business_and_leisure Family

10/10

Exceptional

02 Mar 2025

Debbie

Everyone was so nice and accommodating! Staff were simply amazing.

Leisure Partner

10/10

Exceptional

24 Feb 2025

Phillip

property is clean, well maintained. Service is excellent at all levels

Leisure Family

10/10

Exceptional

19 Feb 2025

Christian

Some construction work going on in vicinity but didn’t affect our stay. Hotel was stunning - modern and classic, lots of very elegant touches like nightgowns, lots of bathroom amenities and the team were super friendly. Wouldn’t hesitate to stay again

Leisure Partner

10/10

Exceptional

01 Feb 2025

Mohamed

I loved the staff

Business_and_leisure Family

6/10

Pleasant

31 Jan 2025

George

I was disappointed because I booked this hotel for the spa and sauna and I was not informed until I arrived at hotel that I was not allowed to use the spa if I have tattoos

Business_and_leisure Friends

10/10

Exceptional

12 Jan 2025

Mengyuan

We had 5 nights and it was a great experience. We had free Sauna and free welcome drink for everybody because of the expedia benefit. The room was perfect for family trip because we asked to add an extra bed and it was quite large and comfortable compared to the other hotels in Tokyo. The house keeping placed free chocolate and water each day and it was nice to start each day with these desert. The Japanese backyard is also beautiful and it is shared by the other two The Prince Hotels. The Sakura Tower is a 4 star resort but the experience was the best I have ever had. Perfect for family trip in Tokyo!

Leisure Family

10/10

Exceptional

06 Jan 2025

Leslie

Comfortable & spacious room great for family

Good service and hospitality at this hotel. Caters to international travelers and a convenient location with Shinagawa Station, restaurants and convenience store within walking distance. Appreciated the clean, spacious room that accommodated our stay for a family of 3. Look forward to staying here again next time we visit Tokyo.

Friends_and_family Family

10/10

Exceptional

05 Jan 2025

Ko-Ting

Concierge staff were wonderful! They took care of our luggage (15 ) for early check in and called a taxi for us (seats 6). The breakfast was ok but fresh. I wished there were more options. It’s conveniently located next to a major subway station. Linked to 3 other Prince hotels.

Leisure Family

10/10

Exceptional

04 Jan 2025

Thomas

Good Hotel at a great location (very close to Shinagawa station). Has all the amenities. I would not give it a 5 star hotel rating, more like a 4.5 stars. That is due to the fact that all restaurants close for food at 9:30pm and that the front desk closes at 9pm. Other then that it is an outstanding choice to explore Tokyo

Friends_and_family Family

10/10

Exceptional

02 Jan 2025

Charlynn

Professional, friendly, service oriented, large rooms, English speaking and a short walk from Shinagawa station.

Leisure Family

10/10

Exceptional

02 Jan 2025

Andrea

Business and pleasure!

We chose this hotel because I had business there but chose to extend our stay. This hotel was beautiful and conveniently located, just quick walk from the train station. Great for business and for a romantic getaway. The breakfast was wonderful!

Business Partner

10/10

Exceptional

02 Jan 2025

WAFA

Good location near a station, clean room, helpful staff although they need more training in English language

Business_and_leisure Family

10/10

Exceptional

31 Dec 2024

Ashley

Loved the hotel. Room size was fabulous. Lots of dining options on site and close to subway station.

Leisure Partner

10/10

Exceptional

31 Dec 2024

Brianna

My wife and I were thoroughly impressed with our stay here. The staff was extremely friendly and accommodating. The building is a little bit older but the amenities were excellent. Take advantage of the executive lounge!

Leisure Partner

10/10

Exceptional

30 Dec 2024

Anibal

The best of the best service. 🙏

Business_and_leisure

10/10

Exceptional

29 Dec 2024

Jerek

Amazing service!

10/10

Exceptional

06 Dec 2024

Marshall

beautiful grounds and facility very well maintained
jacuzzi bathtub short walk shinagawa station is a plus
will definitely stay again

Leisure Friends

10/10

Exceptional

02 Dec 2024

Yelena

Professional

Leisure Friends

10/10

Exceptional

30 Nov 2024

Nahla

This hotel was 10/10! I would definitely come back. Location is perfect, 3 min walk to Shinagawa station which we used to get around Tokyo and also catch the bullet train (Shinkansen) to Kyoto. Staff at check in was super friendly, explained everything, and the process was smooth. Room was spacious and beautiful with a view of tokyo tower. We had the King executive room. The breakfast was included and was awesome with a wide variety of food to pick from. The gym was big and had everything we needed. We used the sauna area which was really nice. All in all it was a perfect stay and we would recommend it to anyone!

Leisure Partner

10/10

Exceptional

30 Nov 2024

Mark

Excellent Hotel and convenient for Shinagawa train station.

Business Self

10/10

Exceptional

29 Nov 2024

Joey

Great place and attentive staff.

Business_and_leisure Partner

10/10

Exceptional

23 Nov 2024

Aymeric

great

Business

10/10

Exceptional

21 Nov 2024

VIVIAN

Excellent!

Business_and_leisure Family

10/10

Exceptional

18 Nov 2024

Richard

Sakura Tower is very comfortable and the staffing is very professional and pleasant to have around. We had a room on the executive floor for about 10 days and were very happy to have stayed here. Not cheap but worth it for us

Leisure Partner

10/10

Exceptional

10 Nov 2024

YAKOV

Overall, everything was good experience.

Leisure Partner

10/10

Exceptional

10 Nov 2024

Chris

Beautiful hotel. Great vibe. Wonderful staff. Five Stars.

Leisure Partner

8/10

Excellent

28 Oct 2024

stephen

overall very good. good gym, closed to subway and bus stations.

Leisure Partner

10/10

Exceptional

20 Oct 2024

Casey

Loved our stay!

Prince Sakura was so lovely! The staff were so attentive and kind, the hotel was so clean and had great amenities. It is very close to a train station, making it very easy to get to all parts of Tokyo.

Partner

10/10

Exceptional

18 Oct 2024

Hong Wook

This hotel has a perfect Tokyo Tower view and beautiful Japanese style garden. If you can book an executive floor, you can enjoy all free variety of alcohols at the executive lounge. Absolutely amazing experience! I will be there again for sure!

Leisure Family

10/10

Exceptional

13 Oct 2024

peter

Great staff and very large rooms. Very clean but slightly outdated. Nothing to worry about though. Area was a bit less walkable than other areas in Tokyo. However, the train is right there and super easy to get to where you need to.

Definitely recommend going to restaurant Karyon which is about 10min walk from hotel.

Leisure Partner

10/10

Exceptional

29 Sep 2024

Pamela

Very quiet and clean luxury hotel. We enjoyed walking around the Prince’s gardens during the day and lit up in the evening. Only 10 minute taxi ride from Haneda Airport. Hotel staff very attentive. Breakfast buffet (extra cost) was delicious.

Leisure Family

10/10

Exceptional

20 Sep 2024

Stuart

The Prince Sakura Tower Tokyo, Autograph Collection is very quiet hotel set in a private garden connecting 3 or 4 Prince Hotels. We were able to eat in the restaurants in any of the hotels. The staff very attentive and looked after us very well

Leisure Partner

10/10

Exceptional

14 Sep 2024

Daniel Toshio

Awesome

Excellent

Friends_and_family Family

10/10

Exceptional

12 Sep 2024

Seda

Incredible service, stunning views and gardens!

One of the best hotels I have stayed at! The staff members are so nice, respectful and helpful beyond my understanding. The main breakfast restaurant is a dream come true overlooking a beautiful Japanese garden and Momoji trees. There is a walking garden right by the hotel that is very beautiful both at night and during the day time. The location is excellent with a 5-minute walk to Shinagawa train station, where you can take both the regular train and the Shinkansen.

I also appreciated that although it is close to a busy area, the hotel itself is in a quiet neighborhood and gives peace in Tokyo's fast-paced environment. I stayed on a high floor overlooking the Tokyo Tower, and it is a sight to see for sure.

A big shoutout to Marie at the restaurant for making us feel welcome and at home. Ricky at the reception desk for helping us check in early and making us love the hotel in the first 2 minutes we entered.

Business Friends

10/10

Exceptional

04 Sep 2024

Scott

Staff was incredibly friendly and helpful.

8/10

Excellent

31 Aug 2024

Juan

Dinner in restaurant was excellent. Breakfast buffet average

Leisure Self

10/10

Exceptional

29 Aug 2024

Nick

It sure is a 5 star

Business Friends

10/10

Exceptional

15 Aug 2024

Thomas

Amazing sanctuary in a very easy part of the city to explore from. Garden was incredible. Sauna, spa and onsen were magic. Plus they have relaxation room with massage chairs.

Friends_and_family Family

10/10

Exceptional

14 Aug 2024

Reza

Beautiful hotel in Tokyo amazing

Leisure Family

10/10

Exceptional

09 Aug 2024

Douglas

Very nice

Great service and convenient location near Shinagawa Station and a lovely garden courtyard. (Just FYI - you have to pay extra if you want to use the pool)

Friends_and_family Family

10/10

Exceptional

04 Aug 2024

Lily

I like the hotel location, very convenient for traveling. That save me a lot of time and stress. Hotel staffs are very friendly and helpful. Room is clean and spacious. I will consider stay here again. The only issue was the swimming pool is under construction, my kids did not get to use the pool.

Leisure Family

10/10

Exceptional

03 Aug 2024

Ramya

We loved the service here the most. Prince sakura tower was one of the best stays in our trip. Close to train station. However shinagawa is a very crowded station..and it is not shinjuku or shibuya. Few places to dine out rather than shinjuku or shibuya but we loved our stay here. Special mentions for the front desk and the spa.

Leisure Family_with_children

10/10

Exceptional

03 Aug 2024

Brittany

The customer service and thoughtfulness from all staff was so impressive. No need to look for another place while staying in Tokyo. I found my happy place!

10/10

Exceptional

03 Aug 2024

Jong Won

Beautiful garden all staffs are super kind.3 ~4 hotels are connected,so you have choice of many restaurants (you don't have to go outside) it's like vegas hotel.

Room clean and spacious compare to Japanese hotel.24 hours open 7/11 also inside of hotel

Leisure Family

10/10

Exceptional

31 Jul 2024

KAZUHIRO

Spacious and cozy.

10/10

Exceptional

29 Jul 2024

Lorty

Beautiful property. Tea garden was a wonderful surprise. Excellent location. Nestled on a quiet road but walking distance to the train station, shops and restaurant. Will stay there again.

Leisure Family