Hotel Villa Fontaine Tokyo

Hotel Villa Fontaine Tokyo - Tamachi

Japan , Tokyo
Minato Ku, 4-2-8 Shibaura Minato-ku
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100 reviews shown

10/10

Exceptional

17 Mar 2026

Overall a very pleasant experience. The only downside (for non-smokers) is that the microwave is buried deep in the smoking room on 14F, with the fume hits you in the face the moment you open the door... just a warning if you want to re-heat something. Other than that theres the happy hour from 5-7pm with complementary drinks such as red/white wine, sake, whiskey, gin, etc, plus some snacks (it was cheese candy + biscoff cookie during my visit). Would definitely stay here again when im back.

Partner

10/10

Exceptional

11 Mar 2026

Madeline

The room was a good size and was clean. There are plenty of shops nearby as well. Good transport links.

The staff were very friendly and helpful.

Self

10/10

Exceptional

05 Mar 2026

Mayumi

ほとんどのスタッフの方は親切に対応していただきました。受付の方の方は少しイライラされていて何かその日にプライベートであったかとさっしました。その方以外はとても優しく親切に対応してくれ感謝しています。
６泊滞在させていただいたのですが
クリーナーさんはどの方も親切丁寧でした。本当に感謝しています。

10/10

Exceptional

26 Feb 2026

Melissa

Always a great place to stay for my husband and I in a quiet but accessible part of Tamachi. We've stayed there three times because of the ease of location, and really kind staff. We stayed in one of the newer renovated King Size Superior Room suites and the bathroom was lovely. Will return in the future!

Partner

10/10

Exceptional

21 Feb 2026

Rachel

Everything went well! Staff was friendly and kind. The room was a little smaller than expected but we made use of all the space. It was clean and the bathroom was nice. Made use of the coin laundry and worked well. Great location close to two stations including JR. Three konbini’s nearby. Would stay again!

Friends_and_family Friends

10/10

Exceptional

12 Feb 2026

Cidney

Staff were very kind. Rooms were neat and taken care of nicely.

8/10

Excellent

25 Jan 2026

Kitty

Rooms are clean, amenities are all standard.

Leisure Family

10/10

Exceptional

22 Jan 2026

Fernando

Very nice. Good size room for 3

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Kevin

Very clean and quiet. Staff was extremely nice.

Leisure Family

10/10

Exceptional

12 Jan 2026

Siew Geok

Very friendly staff

10/10

Exceptional

09 Jan 2026

Jose

Great room, amazing staff, great location

8/10

Excellent

06 Jan 2026

Don

Good room, great view. Enjoyed our stay.

Leisure Family

10/10

Exceptional

03 Jan 2026

Renato

Clean rooms

Leisure Family

4/10

Poor

31 Dec 2025

Amit

Breakfast buffet was overpriced and not at all vegetarian friendly. Room was cramped (expected in Tokyo) and beds were uncomfortable.

10/10

Exceptional

22 Dec 2025

Dancine

Every staff member we came across was very pleasant, helpful and very courteous.

Leisure Family

10/10

Exceptional

14 Dec 2025

Tokuzo

The staff were polite and attentive, the rooms were very clean, and the location was convenient. However, the bed was a bit too small.

Self

10/10

Exceptional

08 Dec 2025

Dancine

Staff was very accomodating and pleasant. Breakfast was great, many options and the cocktail hour was appreciated!

Leisure Family

10/10

Exceptional

07 Dec 2025

Suji

Lovely and helpful staffs ! Room size was a bit small (no space to open both luggages on the floor…) but comfortable bed lsnand spacious bathroom was a plus :)
Great location, only around 10min walk to tamachi or mita station.
I would come back for my next visit to Tokyo!

Leisure Friends

10/10

Exceptional

26 Nov 2025

Juan Karlo

Loved it! The room was very clean and spacious.

6/10

Pleasant

17 Nov 2025

Rajeev

The rooms and service is great, the only reason I’m giving 3 star is because of their breakfast. For the price they charge (in comparison to other hotels) they could do way better in terms of their breakfast spread. Worst case book room only and ignore their brekky included rates

Leisure Family

8/10

Excellent

07 Nov 2025

JUAN

La habitación era muy cómoda. Tenía disponible cables para cargar el celular, café instantáneo, e incluso pijama. La ubicación podría ser mejor.

Leisure

10/10

Exceptional

31 Oct 2025

Brian

Wonderful staff, clean room, great amenities

10/10

Exceptional

17 Oct 2025

Hao

Very good service and provided variety stuff. Food combines with Eastern and Western food. Free facial samples. Sound isolation is never seen in other places. Very good

Family_with_children

8/10

Excellent

04 Oct 2025

Kevin

Located in a very good location, close to Tomachi and Mira Stations - very convenient! Hotel provided free ‘happy hour’drinks between 5-7pm - a very nice touch. Room size adequate; king bed comfortable.

Business Partner

10/10

Exceptional

18 Sep 2025

Rene

Everything was great! The only downside was that the wifi was sometimes disconnecting at the upper most floor in the corner room.

Business_and_leisure Pet

10/10

Exceptional

15 Sep 2025

Bertrand

Great! Would stay there again next time.

10/10

Exceptional

14 Sep 2025

Sergey

great location, clean rooms. nice happy hour drinks and snacks that we didn’t use, unfortunately.

Leisure Family

10/10

Exceptional

11 Sep 2025

Ken

Close to train station, convenient, clean, and helpful staff, using English was not a problem.

8/10

Excellent

09 Sep 2025

Jacob

Overall, worth the price. Not to much ti do in minato (the area of the hotel). But its right next to the tamachi train station which was very convenient. The room is a little small for U.S. standards but japaneese standards its average.

Leisure Self

8/10

Excellent

04 Sep 2025

Fred

I had a great experience at this hotel. The staff were excellent! Free drinks and snacks during happy hour was fantastic. I just wished the rooms were brighter. It was pretty dark. I highly recommend this hotel!

Leisure Family

10/10

Exceptional

17 Aug 2025

Liana

Very comfortable, spacious, and clean. Friendly and helpful staff. Close walk to Tamachi Station which has many great food options including a Life supermarket.

Leisure Friends

10/10

Exceptional

13 Aug 2025

Nami

It was spacious than expected. No refrigerator so I could not buy extra drinks or food to store.

Leisure Family

8/10

Excellent

13 Aug 2025

Tomas

Good location, decent price

Good base of operations for business in Tokyo, but a bit overrun with tourists, which made the lobby kind of a zoo.

Business

8/10

Excellent

13 Aug 2025

Myra Guillen

How about adding more non alcoholic drinks during happy hour?

Leisure Family

10/10

Exceptional

29 Jul 2025

Kenneth

We love the neighborhood.

Leisure Family

10/10

Exceptional

29 Jul 2025

ZHANJUN

I like all kinds of free drinks in the happy hour. Very spacious first floor. Walkable distance to the train station and shopping store.

Leisure Family

10/10

Exceptional

28 Jul 2025

Kenneth

Great hotel

10/10

Exceptional

23 Jul 2025

Joel

Comfortable Stay, Good Location, Friendly Staff

Nice and cool on a hot day. Very welcoming reception-- staff and area. Rooms are small (but maybe big for Tokyo?) We only stayed one night. It's walking distance to a metro station. That said, to get to a major hub (Tokyo, Shinagawa) with luggage it's a bit of a haul. For our flight back from Narita we took a cab to Shinagawa (about 2000 yen) to catch the Narita express.

Friends_and_family Family

10/10

Exceptional

16 Jul 2025

Ka Chun Jennifer

Clean, Spacious, Quiet

The room was clean, spacious, and very quiet as it’s located away from the city centre. It completely exceeded my expectations. There’s also a supermarket and several convenience stores nearby.

10/10

Exceptional

16 Jul 2025

Peter

Good location. Close to trains and underground. Clean. All excellent facilities. No pool or gym. Breakfast was basic and same every morning. Would stay again though.

Business_and_leisure Family

10/10

Exceptional

14 Jul 2025

Vilma Lorna

Friendly staff clean room and good breakfast

Leisure Family

10/10

Exceptional

08 Jul 2025

Peter

The hotel was excellent. It was modern, clean and well presented. No pool or gym. Breakfast was basic. Location was out of the way of main areas like Shinjuku and Shubaya. But only 4 or 5 train stops away. But was closer to Haneda airport than the other areas.

Business_and_leisure Family

10/10

Exceptional

08 Jun 2025

Lavonne

Excellent hotel, quiet, great amenities & service, full breakfast, near public transportation.

Leisure Family

8/10

Excellent

21 May 2025

Kaushal

Good place. Good location. Helpful staff. We had taken breakfast. There are limited options for vegetarians. Otherwise good spread. rooms are on Heigher floors.

Leisure Family

10/10

Exceptional

16 May 2025

Mark

Close enough to walk to Tamachi station, and the area is very quiet.

Leisure Partner

8/10

Excellent

16 May 2025

Kim

Nice breakfast perhaps could introduce more variety though

Leisure Partner

10/10

Exceptional

15 May 2025

Maria Isabel

Nice and clean property. Well located.

Leisure Family

10/10

Exceptional

15 May 2025

FIRMIN

Very quiet units, clean and breakfast was enjoyable.

Leisure Family

10/10

Exceptional

09 May 2025

Augustino

Beautiful stay and would highly recommend to others.

Leisure Friends

10/10

Exceptional

06 May 2025

Katerina

Prijemny pobyt

Skvela klidna lokalita pobliz stanice metra. Pokoje ciste, prijemna kosmetika, pyzamo. Personal velmi mily.

Partner

8/10

Excellent

04 May 2025

Ahsan

Good service

10/10

Exceptional

21 Apr 2025

Benjamin

Buena opcion a buen precio

Una excelente opcion de hospedaje, se siente lujoso sin costar tanto. Zona muy tranquila y silenciosa por la noche. Habitaciones confortables y con todo lo necesario para una estadia agradable. Inconvenientes, esta un poco retirado de todo lo turistico, no muchos lugares para cenar muy cerca. El personal muy servicial y amable

Partner

10/10

Exceptional

16 Apr 2025

Francisco

Awesome place

Leisure Family_with_children

8/10

Excellent

15 Apr 2025

Kankanamalage

Property location is excellent and daily house keeping was great . The room was bit smaller for a family

Leisure Family_with_children

8/10

Excellent

11 Apr 2025

Lena

Room was small but clean and well equipped.

Leisure

8/10

Excellent

06 Apr 2025

Maria

The property was great , just the staff in the breakfast buffet were not refilling food efficiently. It’s a small breakfast area so it’s not hard to refill the food efficiently, considering it’s a small crowd of guest eating. At closing time of buffet , I noticed staff were putting away a lot of leftover foods. It’s just a different experience in other hotel that we stayed in where the serving plates were always refilled efficiently.

10/10

Exceptional

06 Apr 2025

Yoko

Close to JR Tamachi Station, but still very quiet nice neighborhood.

Leisure Self

8/10

Excellent

06 Apr 2025

Hicham

Good value for money, an eco friendly hotel. Breakfast might turn a bit chaotic and messy when the facility is full. But great location and nice hotel.

Business_and_leisure Partner

8/10

Excellent

05 Apr 2025

Megan

Clean and great hotel accommodations for the price. The walk to the train station was a little far for my liking. The pillows were tiny and the bed was uncomfortable but if you don’t mind comfortability, then it would be excellent for your budget trip.

Leisure Partner

10/10

Exceptional

29 Mar 2025

JAMES

Great hotel, excellent location

The hotel is not far from the station. So it is any easy walk with the roller suitcase. It is in part of a regular office building. Buy the breakfast in asvance. It is a small, but nice buffet. We had three people, which is ffrequently a challenge in hotels. The room was nice and pleasant. The staff were very accomodating. All in all, a great experience.

Friends_and_family Family

10/10

Exceptional

26 Mar 2025

Francine

Well-situated hotel; value for your money.

Well located hotel near Tamachi and Mita stations and Haneda airport. Can easily go around Tokyo and even to Yokohama if you wish. Free daily happy hour 5-7 pm (decent offerings of wine, flavoured liquers and sake) and a free drink at the Costa machine. Free drinkable water from the tap. Very clean but tiny rooms (which can't be helped for the location and price). Staff (concierge and housekeeping) are all very friendly and helpful. Will stay here again; good value for money.

Friends_and_family Friends

6/10

Pleasant

24 Mar 2025

Zaw

Greag location. Friendly staff. Highly recommend for 1 - 2 night stays. It is close to the Tamachia train stayion as well.

Leisure Family

10/10

Exceptional

19 Mar 2025

Xochitl

Great

Business_and_leisure

10/10

Exceptional

18 Mar 2025

Silvana

This hotel is a great option for someone who is looking for a conveniently close location to the Haneda Airport since it’s just 20 minutes away. I would recommend this hotel for business travelers, solo travelers or a couple on a short stay in Tokyo. The room size was rather small and the hotel itself is inside of a large commercial building. The staff was very friendly and provided a free welcome drink voucher upon arrival. They also offered a free happy hour in the lobby from 5pm-7pm, which was a nice touch. The Tamachi area is more of a business area with lots of offices and skyscraper buildings, so there wasn’t a ton of shops and restaurants nearby. However, this location is very close to the Tokyo Tower and about a 5 to 7 minute walk to the Yamanote & JR train line that is just 1-2 stops away from Shibuya and Shinjuku stations.

Leisure Partner

10/10

Exceptional

09 Mar 2025

Darian

The staff was absolutely wonderful very helpful & accommodating. Daily room cleaning, beautiful architecture & very convenient to train stations. 10/10 would recommend & when I return will be staying here again.

Leisure Self

6/10

Pleasant

09 Mar 2025

man lung ronald

The hotel is like a 6-8 min walk from the closest train station, the rooms were not that big but it is what it is for its price. There were only 2 main issues I had:
1. On the first night there I asked for 2 more bottles of water as I had already finished the 2 that came with the room, they were nice and immediately delivered 2 bottles to my room. On the second night, when I asked for water again, the staff I called said I need to buy it from the vendor machine. When I told him that it is my second night here so is it not reasonable to get 2 more bottles? He then changed his mind and said fine but I can only have 1 bottle and I have to come down to get it.
2. the bathrooms aren't super clean. There are stains behind the toilet seat and still a couple of hair lying around the floor when I got to the room.

Leisure Friends

8/10

Excellent

09 Mar 2025

Fernando

It's a good hotel, but more business professionals with meetings on the area. Breakfast was limited and I would not recommend this for a tourist/leisure trip. There are better options for that in Tokyo at similar prices. If I was on a business trip and have meetings nearby, I would qualify this as conveniently located and fit for purpose.

Leisure Family

10/10

Exceptional

07 Mar 2025

Verified traveler

Convenient for airport stay, lovely hotel

Lovely hotel, we arrived in the rain without umbrellas and were offered towels to dry off! Free drinks and snacks provided in the evening and nice area to sit in the lobby for this. Great view from 17th floor and amazing open area in the centre of the building. Room was clean and comfortable with everything we needed. Close to airport and trains so good for night before or after a flight.

Partner

6/10

Pleasant

27 Feb 2025

Verified traveler

Good hotel for short stay

It was an okay hotel. Good for a short stay.
Very tight room for 2 people and a child.
Breakfast was okay. 10 min walk to the train station

Friends_and_family Family

4/10

Poor

21 Jan 2025

Thanya

We recently stayed at the Fontaine Grand Tokyo, and while my overall experience had some positive highlights, there were a few issues that left me disappointed.

To start, the location is about a 12–15 minute walk from the nearest station, which is something to keep in mind if you’re carrying heavy luggage or prefer a closer option. The hotel itself is beautifully designed, and the rooms were spotless. The cleaning team does an excellent job maintaining the space, and I was very impressed with their attention to detail.

Unfortunately, my experience wasn’t perfect. First, I tripped in front of the hotel because of some short grey pillars that were hard to notice. I ended up with a big bruise. When I informed the front desk, they simply apologized, which felt inadequate for a safety concern like this.

Secondly, the laundry facilities were very disappointing. The hotel only has three washers and dryers, which seems insufficient for a hotel of this size. On top of that, the machine we used damaged some of our clothes. When we approached the front desk for assistance, we were told that nothing could be done because the laundry service is outsourced. For a luxury hotel, this level of service was frustrating and not what I expected.

Overall, while the stay was comfortable and the cleaning team was fantastic, these issues—especially the safety hazard and poor handling of the laundry situation—tainted what could have been a much better experience.

Leisure Family

8/10

Excellent

21 Jan 2025

Byron

A very great hotel, my only gripe is that it doesn't have a gym as an amenity; but other than that, everything else is amazing.

Leisure Friends

10/10

Exceptional

14 Jan 2025

Justin

Very good hotel. Nice breakfast available. Lovely staff

Friends_and_family Family

10/10

Exceptional

09 Dec 2024

Dakota

Fantastic stay here staff super friendly and excellent amenities will be staying with this chain of hotels when ever I go back

Leisure Partner

10/10

Exceptional

07 Dec 2024

Enrique

Love this Tamachi jewel

Great find in Tamachi. Highly recommended to escape the craziness of Tokyo. amazing views. great staff. Good Happy Hour! A few blocks away from Tamachi Station.

Partner

6/10

Pleasant

07 Dec 2024

Rene

Nice stay around Tokyo. Close to major train station!

Leisure Self

10/10

Exceptional

30 Nov 2024

NAVNITH

Loved the place, great experience, great staff, great location.

Leisure Partner

8/10

Excellent

22 Nov 2024

JIE

It’s clean and the daily free afternoon tea is so good. But the room space is very small and it’s noisy because the nearby trains.

Leisure Partner

10/10

Exceptional

22 Nov 2024

Benjamin

Amazing service and cleanness incredible place

Self

10/10

Exceptional

21 Nov 2024

Terence

Immaculate

Leisure Partner

8/10

Excellent

21 Nov 2024

Jongbin

So closed to Tokyo downtown

6/10

Pleasant

19 Oct 2024

Verified traveler

One night

This was ok for one night. Not exactly close to the metro…about 10 min walk with luggage and humidity makes it challenging. The area around it doesn’t have much to do. The hotel itself is ok. Bed was comfortably hard. I’d stay again but only for one night

Partner

8/10

Excellent

02 Oct 2024

Raymond

Nice hotel with friendly staff ,very helpful.

Leisure Self

10/10

Exceptional

29 Sep 2024

May

Very nice area

Leisure Family_with_children

10/10

Exceptional

20 Sep 2024

Leanne

Couple stay for a week

Positives:
Room was clean and well presented
Staff were friendly and helpful
Close to train, underground and bus stations
Lots of free amenities in the lobby
Free 2 hour drink reception 5-7pm
We also found good restaurants nearby
Hotel is eco friendly and has various options for room cleaning

Comments:
It would have been nice to have a cold filtered water dispenser in the lobby/hotel floors
We didn’t try out the breakfast available

Negatives:
Laundry - 3 machines and they are washer/dryers so our clothes took a while to dry and there was a queue
As with all hotels in Tokyo we looked at there was very little storage space for our clothes and luggage since we were there a week

Partner

10/10

Exceptional

30 Aug 2024

Raymond

Wonderful experience, love the shower especially!

Leisure Family

10/10

Exceptional

25 Aug 2024

Miles

A very humble and respectful staff was the one thing I appreciate the most during my stay. They were a big help in some situations and were considerate. Rooms were clean and very upscale for the price compared to other hotels in the area.

Leisure Friends

10/10

Exceptional

12 Aug 2024

KA KIN

Up to standards

Leisure Friends

10/10

Exceptional

06 Aug 2024

LILIAN

Tokyo May 2024

Great service. Staff went above and beyond

Partner

8/10

Excellent

04 Aug 2024

Andrew

Was a nice place. Safe, and clean.

Leisure Family

10/10

Exceptional

02 Aug 2024

Ramona

Perfect location, easy access to train. Stunning views over the city.

10/10

Exceptional

01 Aug 2024

Pat

Location within 5 minutes of Tamachi Station. Rooms are big enough for two but will be tight on space. Recommended!

Business_and_leisure Self

10/10

Exceptional

16 Jul 2024

Jann Patrick

Good service

10/10

Exceptional

05 Jun 2024

james

Loved it. Super quiet and clean, very convenient location. Great service too -y wife left something in the room and they were good enough to post it to Osaka where we collected ot later in our trip. Thanks team!

Partner

10/10

Exceptional

02 Jun 2024

LILIAN

Very efficient reception with check in and check out. Hotel happily stored our large suitcases whilst we travelled to other areas of Japan

Partner

8/10

Excellent

21 May 2024

Van

Property is located in Tamachi and walkable from the Yamanote train which circles Tokyo. The area is a mixture of offices, residential buildings and restaurants as well as Japan’s convenience stores called Family Mart, Lawson and 7-11 stores. The area is relatively quiet especially in the evening when workers have gone home.

Leisure Family

8/10

Excellent

01 May 2024

Alexander

Its in walking Distance to different Stations (JR, Metro).
The Door to the Bath(toilet) did not close right, but for us thats was not a problem. Water temperature was changing during Shower.

Leisure Family

2/10

Poor

01 May 2024

Artineh

The hotel staff were very rude and not helpful. The coffee machine was not clean and when in the lobby, they would charge guests for coffee. They were not accommodating with a child staying in one of the two rooms we booked. Luckily, we have family nearby so one person went to their house to sleep. I was willing to pay extra for the child to be able to stay with us, but they were unwilling to be flexible.

Leisure Family_with_children

6/10

Pleasant

22 Apr 2024

Verified traveler

Serve the purpose

The location is a bit far from train station, and it’s not close to any tourist spot. The room was very small, and only two small pillows were available.

Partner

8/10

Excellent

09 Apr 2024

Jos

Good hotel near Tamachi station

Good hotel at six minutes walk from Tamachi train station, from where trains bring you to anywhere in Tokyo. Rather small room (as is in most hotels in Tokyo), but all works well, very clean, well maintained. I did not try the breakfast. Nothing to complain about, except that there are not that many restaurants in the area (best to walk to Tamachi station).

Partner

10/10

Exceptional

03 Apr 2024

Jiangling

Convenient location, quite area.

Leisure Family