Chisun Hotel Hamamatsucho

Japan , Tokyo
Minato Ku, 1-3-10 Shibaura, Minato-Ku
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100 reviews shown

8/10

Excellent

28 May 2025

Joel

The hotel had a very old feeling about it.
Nothing really wrong with that, just had a \"the shining feeling\" about it. Take from it what you will. The step down from the toilet was around 30cm or more, could have hurt a lesser man stepping down from there brushing your teeth.

Self

10/10

Exceptional

18 Mar 2020

Verified traveler

Outstanding staff! Outdated hotel.

Incredibly attentive and kind staff. Went out of their way to help me often. Extremely affordable. Accidentally booked a smoking room. Previous tenants have burned the walls and stained the fixtures with cigarettes. Hall itself smells as well. On no smoking floors it was cleaner and smelled nice.

I only ever saw the same cleaning woman on my floor. She was amazing and efficient. The rooms need deeper cleaning, especially on smoking floors. The hotel should consider giving their staff more resources! Bathrooms especially need a very thorough cleaning as they develop mold fast. Mine was covered in dust when I arrived.
I was provided with a clean towel, foot mat, pajamas, wash cloth every day.

The lobby looks nice but the rooms are extremely dated. A more current renovation could up the comfort and quality of the hotel.

You can hear trains but it didn’t bother me. A straight, ten minute walk from the station with covered pathway. Not wheel chair accessible for the direct route.

Near two Lawsons, one Family Mart, Doutor, McDonalds, and a pharmacy right across the street. Starbucks is on the way from the station in Plaza 111. A 15 minute walk offers loads of restaurants like Devilcraft and Chao Chao Gyoza.

There are two 100 yen coin washers and two dryers available. They are old but clean.

Would happily stay again in a non-smoking arrangement. The staff are a delight and made my stay worth while! I enjoyed my time with them.

Self

4/10

Poor

12 Jan 2020

Richard

Hotel in decay...

The 10th floor and my room was shown as a no smoking area, it stinks to smoke and there was even an ashtray in the room. The walls and furniture as well as the bathroom were in bad shape, nothing that a little paint and care can’t fix, but they didn’t even try that.

Partner

10/10

Exceptional

07 Jan 2020

Verified traveler

Very convenient location. Friendly and helpful staff.

Business Friends

8/10

Excellent

01 Nov 2019

Martin

Decent Hotel

Receptionist spoke very good English and was very helpful. The beds were toohard/firm, but pillows were comfortable. As all the hotels I have stayed at in Japan, there was no place to store clothes or luggage.

Partner

8/10

Excellent

27 Oct 2019

Verified traveler

Nice hotel

Affordable price and a clean room but difficult to find the hotel from public transportation.

Self

10/10

Exceptional

10 Jun 2019

kenneth

Convenient

It is close to Hamamatsucho station which is a few stops from Tokyo station. Plus Hamamatsucho station has a monorail that takes you directly to Haneda airport (20 minutes).

8/10

Excellent

20 May 2019

Kazuya

Good

It’s enough to stay only one guy or business.

8/10

Excellent

05 May 2019

Andy

Convenient location

Situated 10 minutes from Kanda station the hotel is easily accessible and the station area has many restaurants and bars.
The hotel is quite new so the room was in good condition however there was a stale smell in the bathroom that turned out to be coming from the drain, this was solved by flushing with a lot of water but surely the staff should have noticed this when the room was serviced. Rooms are small ( as is common in Japan ) but are well equipped.
Staff were friendly and helpful.

6/10

Pleasant

07 Apr 2019

Laura

Average!

Good service, rooms very small but serviceable.

Friends

6/10

Pleasant

28 Mar 2019

Verified traveler

Room was overall just older and used, but it was also poorly cleaned, still not anything horrible though. Location was pretty fine, close to one line stop and with reachable distance to all lines which get you all around Tokyo. If you get your room facing the inner city you can see Tokyo Tower, but you will also well hear all of those passing trains and shinkansen. If your are staying just over night or location works for you well, then it's still fine place to stay at.

10/10

Exceptional

02 Mar 2019

Mayu

駅からキャリーケースを持って移動するのが大変。

Leisure Partner

8/10

Excellent

14 Jan 2019

Polo

Great hotel in good location. Staff pleasant and helpful. Beautiful breakfast and extra amenities appreciated (eg coffee machine)

4/10

Poor

05 Jan 2019

Verified traveler

Skip It

The hotel is very old and not updated. I had paid for breakfast for both nights but only received one coupon. The breakfast the first morning was so bad I didn’t even bother mentioning it. My bathtub wouldn’t hold water and the bed was hard as a rock. Had booked the ‘deluxe’ room or whatever they called the best room on here but the room wasn’t nice and didn’t have a nice view.

8/10

Excellent

11 Jan 2017

Verified traveler

Comfortable, friendly and delicious breakfast

Comfortable, friendly staff. AMAZING, plentiful and delicious breakfast buffet, though the tea cups were often not washed properly and the hot water dispenser nozzle in the lobby was dirty. Despite these things, I would stay there again because the food was so delicious.

8/10

Excellent

28 Nov 2016

Verified traveler

Nice Hotel near the Hamamatsucho JR train station

Not a bad location for the Hotel, convenience store is located on the same block and also across the street inside the office building along with several restaurants, coffee shop and McDonald's,

6/10

Pleasant

07 Nov 2016

Mary A

Quiet business hotel

Average businesses hotel. Even non-smoking rooms were a bit smoky smelling. The bathroom is a clumsy step up from room & or for this with limited motion. Convenience store at end of block, vending machines on floors and laundry in building. Restaurant offers essentially the same meals every morning but is satisfying.

8/10

Excellent

06 Nov 2016

Jeffrey

Sleepy Hamamatsucho:

Japanese style business hotel. Small room
But clean. Staff helpful. Chosen due to proximity to rail station. Walkway from
SE exit of Hamamatsuchou most of it covered.
About 12:00 min walk. One large flight of stairs, along the walkway. Consider baggage you are carrying from station. Many small
Places to eat exit walkway S3 turn left at bottom. About 30m west. 3-4 small streets
Full of \"Salaryman restaurants.
Two main alternative transportation:
Monorail to Haneda Airport.
Daimon station, Oedo subway train. E-W line.
Both are accessible by elevators.
Oedo line NW corner of train station ..walk one block west, elevator on S side. Otherwise if doing a day trip, there are escalators.
.
Monorail elevator hidden off street/alley adjacent to W side of Hamamatsuchou.
Looks like service road running N-S.
Mentioned because I was with rolling case
And Cary on. Easier than the steps.
Lastly, JR Japan rail, has two main lines
Yamanote lt green, and , Keihin Tohoku blue.
Cover most of Tokyo major suburbs.
Finally purchase a Suica card. A must for
Transportation. 2500-3000 yen for starters.
Can re load as you go.
So much to see.

Family

8/10

Excellent

30 Jul 2016

Verified traveler

Nice place, slow Internet

It has many PokéStop at the front door. However, slow Internet even using the room's cable.

8/10

Excellent

29 Mar 2016

Adam

Clean, quiet and comfortable among the office towe

The hotel is a comfortable walk from Hamamatsucho station (South exit) along a covered walkway, providing convenient access to the Yamanote loop line, Toei Oedo & Asakusa subways and Haneda airport monorail.

The hotel is on a quiet street opposite office towers, so there isn't the same range of shops and restaurants as you find out the North exit of Hamamatsucho stn.

My single room was small but sufficient. The bed was comfortably firm, the aircon quietly effective. The window ciuld be opened - my room faced the front, not the railways, so it was quiet enough to sleep with the window open.

I didn't try the hotel restaurant - it didn't appear to open often and there is no room service.

Overall a clean quiet and comfortable hotel at a reasonable price.

8/10

Excellent

11 Oct 2015

Verified traveler

Haneda connection

Lay over in Tokyo and this was a good place for the night.

8/10

Excellent

12 May 2015

Tiffany

Nice Hotel to nearby tour spot

Family trip to Japan for our first time,the hotel has good location easy to access for transportation. Convenience store just nearby, friendly stuff, free WiFi and hot drink at lobby.

Family

8/10

Excellent

09 May 2015

Verified traveler

Nice short stay hotel

hotel room was small but clean and convenient to other Tokyo stations (especially tsukiji fish market and haneda airport). Located in a business district so expect night time to be quiet. A Lawson market is just right next to the hotel, very convenient.

2/10

Poor

27 Apr 2015

Kensho

The staffs can't tell customer even \"Hello\" .

They misunderstand their position. Their attitude was so terrible. They couldn't tell a customer even \"Hello\" and \"Thank you\".
They should learn how to commumicate from kindergarten!!
The location and facilities are fair.

6/10

Pleasant

02 Apr 2015

Verified traveler

It's small and not the cleanest but it's good enough for just a place to sleep.

6/10

Pleasant

21 Mar 2015

Evan

A really far walk from the closest train station

Booked this hotel in a hurry and didn't realise that it's more than 1km away from hamamatsucho station, it's really secluded. Hotel was ok with decent free coffee, but I don't think I'll stay here again because of the distance.

8/10

Excellent

09 Jan 2015

Francis

An affordable and comfortable hotel close to train

This hotel is only a 10 min walk from the train station. It's clean and comfortable. The room is a little on the small side. It's very affordable and I have no problems recommending this to travellers on a tight budget and I would stay at this hotel again the next time I'm in town.

8/10

Excellent

07 Dec 2014

Verified traveler

Cosy & clean hotel.

It was a pleasant stay as we reached Haneda on a night flight. We checked the location & way to the hotel on satellite map before our trip & got to the hotel on the right track without any difficulty. Room was clean & cosy although it is small. Good for 1 or 2 night stay but not long stay for us as it is really too small for a family of 3.

Family

8/10

Excellent

25 Nov 2014

Kieran

Handy and not bad at all..

Extending a business trip by 24 hours, I had to bring my case to the hotel, rather than leave it at Tokyo Station as intended (all the lockers were full, I guess due to a holiday!). However its less than 20 minutes door to door, so really pretty handy. There's a covered walkway almost the whole way from Hamamatsucho station on the Yamanote line (make sure you take the correct exit, on the south east of the station). Nothing much around the hotel apart from 24hr convenience store and offices, but its also only a short walk to Hinode station, where you can take the local train across the Rainbow Bridge to Odaiba and Tokyo beach - great views and well worth a visit, especially if the weather is nice. Overall, great value

6/10

Pleasant

13 Aug 2014

The Dane

Good for price

The hotel room was small as expected in Tokyo but at the low cost it was good enough to recommend to budget travellers and in a 10 minute walk you were at a metro station so not too bad.

6/10

Pleasant

08 May 2014

Andrew

Clean but looking a bit worn

This is situated next to the main train line but the rooms have good sound insulation, the noise didn't keep us up, but we are easy sleeperS.

The room was very clean but looks old and dated. Location is about 8min from the station in a bit of an empty area.

8/10

Excellent

24 Feb 2014

Verified traveler

Nice hotel walking distance from train station

We booked this hotel at the last minute as our bullet train out of Tokyo was cancelled due to the unusually heavy snow. When we arrived, the staff were very helpful and even phoned the accommodation that we were unable to reach due to the snow to let them know that we would not be arriving that day. The hotel is very close to the train tracks, but we did not have an issue with noise even though our room faced the train tracks (though we were on the 8th floor so I'm not sure if that made a difference). I mean that we could hear the trains when we were awake, but the train noise did not keep us awake as mentioned in other reviews. We did not eat breakfast or dinner at the hotel, so I cannot review the food. However this is a convenience store only a few doors along from the hotel, which was handy.

Partner

6/10

Pleasant

14 Feb 2014

reisejaeger

Japanese Motel 6 with a lift near nowhere.

Unimpressive basic digs near nothing; no bars, restaurants or even a convenience store but the price was right that night. Getting to this hotel From Haneda is challenging. Take the monorail to Hamamatsucho then exit across the pedestrian walkway to the side across the tracks. Down the stairs..no escalator and look to your right. Taxi stand about 100m away and about 750 Yen will be on the meter when you pull up in front of the hotel, or you can walk about 20 mins and good luck with that, unless you are fluent in Japanese. The hotel is a duplicate of what you will come to expect in Japan unless you are staying in a 5 star hotel in Tokyo. It is small...real small and clean and there is beer in the vending machine down the hall. So, eat before you go there and I hope you like Asahi.

4/10

Poor

29 Jul 2013

Trenton

Bring Earplugs

This hotel has easy access to transportation. Unfortunately, it is also the loudest hotel I've ever stayed at. My widow was literally 10 feet away from the Tokyo Monorail tracks, and about 100 feet away from a big curve in the JR lines. And a curve means squealing.

It was so loud I had to ask the staff for extra blankets to stack up in the window alcove, and wear ear plugs in order to get to sleep. Trains stop running at around midnight, so sleeping through the night was less of a problem than getting to bed. They start running again at 5 or 6am.

Aside from that, the hotel staff was good, and things were in a state of moderate repair.

8/10

Excellent

12 Jul 2013

Verified traveler

chisun hotel hamamatsucho

great locatio ,friendly and helpfull staff, good basic hotel.

10/10

Exceptional

11 Jul 2013

Susan

Surprised and Happy

We were so pleased to get to the hotel after our long flight. We walked from the Hamamatsucho station which was tricky but we had a wonderful person walk us there personally. If you don't have GPS then I might suggest a cab from the station so you dont have to carry luggage up/down lots of steps. We requested street front rooms and noise was not a factor. We have cruised before and the room was compact but efficient and very clean. Plus they had free good coffee in the lobby. The WiFi worked great in the lobby and we had bought a device that plugs into a LAN connector and gave us WiFi in the rooms. Please note that the power in the room only works when the key is in the slot. I appreciate the energy conservation, but others may not.

6/10

Pleasant

24 Jun 2013

Verified traveler

Good deal in Tokyo

Staff very courteous and helpful. Close to train and subway station, but a bit far from most attractions.

4/10

Poor

29 Apr 2013

Eric

okay hotel to say

not too much complain about the service, other than they did not put two of our rooms closed together, although I requested in the reservation.

Small. very small. but that's quite common in japan.

Although the hotel is closed to a train station. however, this does not help to any foreign travellers with few luggages. because, you need to climb up the stairs by carrying your luggages. there are not escalators or lift available. And the stairs are quite long. if you have few big luggages, think it carefully before making any reservations.

4/10

Poor

25 Apr 2013

Kat

Loud, a/c didn't work

The hotel was clean and more modern than we were expecting for the price and based on other reviews. It was close to the metro station and on the airport line which was super convenient, however, our room also faced the train tracks which made for a very loud night. To make matters worse the air con in our room didn’t work and in such a small space with two people it got hot very quickly and because of the train noise we really couldn’t open the window. As a result we only got a couple of hours of sleep. I’m sure there are quieter rooms and ones where the a/c actually works. but overall we probably wouldn’t chance staying here again.

8/10

Excellent

24 Apr 2013

caz

convenient for people flying domestically

Overall this is a nice hotel and good value for money. It is located at Hamamatsucho station which is convenient for people coming from Haneda Airport on the monorail. This is why I chose it. However, in order to get to the hotel, one has to go up and down about 80 stairs in all.(3 sets of stairs) To get to the hotel, take the JR south exit and walk down a covered ramp towards the Toshiba building. When you come to the traffic light keep walking straight and it is about 100m from the Lawson. The area around the hotel is mostly for business so no shops or restaurants really. The room was better than I expected and I stayed two nights. However, they forgot to give me towels the 2nd day and it took two phone calls to get them. The staff were pleasant though and I would think about staying again as long as I didn't have a huge suitcase to carry.

8/10

Excellent

21 Apr 2013

Verified traveler

Great hotel

Excellent business hotel, great service, good location.

8/10

Excellent

22 Mar 2013

Ken

10 minute walk from Hamamatsucho/Daimon Station

Overall pleased with stay had a strong scent in the lobby but not in room. I was waiting for a train ticket delivery but staff didnt know what i was talking about when asked (in english). They eventually found my ticket and called my room. Not all staff speak english.

Family

10/10

Exceptional

09 Feb 2013

Verified traveler

Small room.

Family

10/10

Exceptional

08 Feb 2013

Verified traveler

Clean and in a convenient location

This hotel is very clean and easy to get to from the monorail. It was affordable and well worth the price.

4/10

Poor

30 Nov 2012

Steve & Rieko

Will not go again

The room was very small and not too clean. The hotel was right next to the rail road (but, the train station was not too close). There weren’t any escalator and elevators toward the hotel. We had big luggage and we had to drag our luggage up and down the long stare cases. We also arrived late, and most of the restaurants and the stores near the hotel were closed.

6/10

Pleasant

02 Nov 2012

Verified traveler

Ok, station to hotel convenience

It was ok, overall. I was traveling on business and had to lug around my suitcases, which I found not to be ideal from going to and from the station (any of them).

10/10

Exceptional

25 Jul 2012

Verified traveler

Good for business person

This hotel is a little bit far from the station but the service and the commodity were very good. The internet of the room was also very good.

6/10

Pleasant

02 Jul 2012

Mathaven K Nair

Hotel difficult to locate

Took us almost 1 1/2 hour to locate the hotel. There is no sign of the hotel from the Hamamatsucho station. We asked the station masters each one gave us very ambiguous instruction making us go round and round the station. I had to ask all my fellow travelers to wait at the station with our heavy luggages and go recce and finally managed to get some help from staff of a nearby company who used his mobile phone to google the map and gave me some indication which direction I can find the hotel. We were totally exhausted by the time we arrived the hotel. If only the station masters were a bit more helpful in giving correct instruction, it was just a straight walk on the overhead covered bridge about 15min. However, the stay at the hotel was great, the hotel staff were extremely wonderful people and the best part was the free flow of free coffee at the lobby.

Family

8/10

Excellent

06 Jan 2012

Verified traveler

Semi-Budget hotel in the business district.

Decent hotel if you're on a tight budget.
Close to the Hamamatsucho station and smack in the middle of
the business district of Tokyo.

8/10

Excellent

22 Nov 2011

Verified traveler

Easy to locate, 5 minute walk from Hamamtsucho Station

This was my second time in Japan. The first time I stayed at a hotel in Akasaka popular with tourists (i.e. fluent English speaking staff). I didn't think that having an English speaking staff would be necessary this time so I chose this hotel which is in a business district (located across from Toshiba's headquarters). Therefore the staff is not very good at English. Outside of the non-English speaking staff the hotel was very clean, affordable, and VERY easy to find (simply take the South exit from the station and walk down the covered ramp and once you get to the the first street light, just continue walking until you get to the hotel, in total it's about a 5-8 minute walk from the station to hotel). There is also a convenience store a minute away from the hotel.

8/10

Excellent

24 Oct 2011

Verified traveler

Great business hotel

Nothing special, but nothing bad. Very good business hotel, but not close to Ropongi

8/10

Excellent

12 Apr 2011

InternationalVinnie

great value small rooms

This hotel is very close to the Hamamatsucho train station so getting around is very easy, the hotel was clean and the staff was helpful althou no one spoke any english and communicating is very hard .. the rooms are very small the twin room me and my friend got was barely big enought to move around in the luggage was always needed to be moved to open doors, walk ect... but otherwise very nice since we were out all day anyway overall i would say if you dont care about room size this is a great clean friendly hotel.... also there is free internet (cord) no wifi and no computers u must rent them for $10 a day or bring your own

6/10

Pleasant

03 Feb 2011

Dale

Not Impressed

We requested a non- smoking room upon making reservations and double checked with the front desk upon check in. When we walked in, it smelled strongly of cigarettes and a scented spray to cover up the smoke. When we requested a different room and gave our complaint, we were told there were no other rooms available. We considered going to another hotel and my fiancee went to tell them we would check out unless a manager could accomodate us. After a ten minute wait, we were told there was not a manager on duty, but they could transfer us to another room. Other than that, the rest of the stay was no less than could be expected. Very good location, but somewhat hard to find without good directions.

Partner

6/10

Pleasant

02 Jan 2011

Jose

ok¡

small room.. clean but far from major attractions in Tokyo.. ok for the price

8/10

Excellent

08 Sep 2010

Charlie

You get what you pay for.

Hotel was clean and staff was friendly. Rooms were small though.

10/10

Exceptional

20 Jul 2010

Monica

Already recommending to others!

The staff was wonderful, there was always someone there who spoke English and they were very accommodating. We were very impressed with the cleanliness of the room; typical small Japanese business hotel, but it was still very nice. Lovely restaurant downstairs. If your going to be traveling for a while, its great they have self laundry service (coin laundry). Easy to get around Tokyo from here, too.

Partner

6/10

Pleasant

19 Jul 2010

Cyril D.

Cruise ship accommodations

It was interesting to find that the hotel room was similar to a room on a cruise ship. It was very tiny and the bed was a basic platform with a foam type bedding. The bathroom was very small and plastic. The TV had only 1 english channel (BBC News). There were no instructions on how to regulate the lights or temperature in english or sign language, The room was right over and adjacent to the above ground trains which would have drove anyone sensitive to noise crazy. The window had no safety guard and when opened, would have been a suicidal person's delight. I am not a picky person and I was fine with the room because I'm not that particular. I was by myself in the room but had I been with someone, it would not have been too appealing.

4/10

Poor

11 Jun 2010

Verified traveler

cheap, clean and practical hotel

simple and small rooms (as in all business hotels in Japan)
+ cheap
+ clean
+ near JR station (very useful to travel on Yamanote in Tokyo) and near Monorail station to go to Haneda Airport
- room directly over the rail lines: a bit noisy during the day (6->24)

8/10

Excellent

23 May 2010

Renata

Tokyo's reasonable business hotel

Hotel Chisun is very well located, close to the train station. The room is small but comfortable. It was cleaned every day, but unfortunately not under the beds. But generally looks fine and we've been satisfied to stay there. 5 minutes walk to the train station and also to the bus terminal, where all tours start from. You don't need to use other means of transport to start your every day trips/tours.

Partner

10/10

Exceptional

20 May 2010

Allison

Great Hotel, not a tourist location

This hotel was exactly what I expected. The hotel was clean, the staff was courteous, the rooms were small compared to America's hotels, but all in all I would definitely recommend it. The walk to the train station was only 10 minutes and you would walk through a nice tree lined walkway. The area isnt for tourists but everything is a short train ride, no more than 10 minutes to any of the big tourist areas. I preferred to stay a little out of the way.

Partner

6/10

Pleasant

25 Apr 2010

Christy

Just a place to crash

We were staying in Tokyo for a week to do some exploring before we moved back to Australia. So for just a place to crash, its great.

But the room was too small, even for Tokyo standards, we could barely fit our baggage in the room. The restaurant closed at 9pm rather than the advertised 11, which made it impossible for us to eat there. It cost 1000 yen to access the movie channels and other than BBC, there isn't any other English channels.

However from the Hotel Tokyo is only 6 minutes away. The hotel isn't very far from the station, but impossible to negotiate with luggage, however a taxi to the hotel is only 700 yen. There are a number of restaurants close by and a sunkus on the corner.

Partner

6/10

Pleasant

22 Apr 2010

Jaslin

Room small but service was good.

The room was small, but the staff was very helpful. Before I arrived, I contacted the staff via emails asking for direction from the airport. The staff gave me a few options, and wrote down a sentence in Japanese to ask the Taxi driver to go to the hotel. I printed out and showed it to the taxi driver at the train station. It took less than 10 minutes walk from the hotel to the Hamamashu-cho train station.
The room was clean. There was a small laundry facility on site. There was a 24-hour convenience store with snacks and drinks around the corner, less than 1 minute walk away. If you want to shop at a bigger convenience store, it was right across from the hotel and less than 2 minutes walk.
I found this hotel's location very convenient. Even though I did not spend much time dining or shopping at this area, I liked to take the train to the major shopping areas and everything was about 15 to 30 minutes train ride which was not so bad.
The train track was right next to the rooms. I thought it would be noisy, but the window treatments were pretty effiecient to reduce the noise.

Family

10/10

Exceptional

15 Apr 2010

Tony

Very nice hotel - good value!

A very nice hotel!
Staff very helpful and friendly as usual in Japan.
Reception staff speak English but I'm unsure how much as I only discussed the normal busines of checking in and out etc...

The room was described as \"semi-double\" with a single bed which rather confused me.
I was with my girlfriend and half-expecting to spend the night on the floor.
Turned out to be fine
The bed was what I would call a double with plenty of room for two of us
It was clean and attractive and great value for money

If you're travelling on public transport then easy to get to the nearest train station which is Hammamatsucho on the circular Yamanote line.
Could also use the metro station, Daimon.

Supposed to be half a mile from the World trade Center
which is next to Hammamatsucho station - as the crow flies.
Probably at least a mile in reality
Unless you have an excellent map, in English, you'll need a taxi.
Best to have the hotel name, address and phone number on paper as the
taxi driver will probably not speak English.
We caught a cab from further away and the driver didn't know the hotel so had to call them for directions.

Plenty of taxis in the rank outside the hotel most of the time but if you're leaving
early in the morning for a flight like I was you may find there are none waiting at that time

8/10

Excellent

13 Jul 2009

Del

Unexpected Comfort for adventurous travellers

Given how cheap it was, the unexpected comfort and cleanliness of the hotel was a welcome surprise. After long days exploring Tokyo, the quiet rooms and comfortable beds were just right. Highly recommended.

8/10

Excellent

25 Jan 2026

Yukiko

東京ビックサイトに早朝から行かねばならず宿泊させて頂きました。もはや貴重となった室内喫煙。建物は古いけれど不満は特にありません。
シャワーなどの水圧もしっかりしてる。パジャマ（ワンピース型）はベットに置いてありました（エレベーター前との情報がネットにあったが）。アメニティはフロント前。コーヒーが無くお茶と紅茶のパックもそこで。それもネット上に情報があったのでコーヒーを持っていきました。毛布をフロントで借りました。
エレベーターの真横の部屋でドアの下の隙間から人が歩くと影が見えるので「チン」ていう音が気になるのかな？と思ったけど寝てしまえば気にならず。
フロントでのチェックイン、アウトもスムーズでビジネスホテルとしては文句なしです。

Business Self

10/10

Exceptional

20 Jan 2026

Miki

喫煙部屋でしたが部屋の広さは過去に他で宿泊した所より広くて良かったです。窓側には弊害になる建物などもなかったので、部屋の中が暗い感じにならず身支度ができました。
料金設定によりですが、また利用したいホテルです。

10/10

Exceptional

29 Nov 2025

kenichi

室内は綺麗で快適でした。

10/10

Exceptional

14 Nov 2025

Yuta

丁寧でした。

Business Self

8/10

Excellent

02 Nov 2025

koji

スタッフさんが近隣の美味しい焼き鳥屋を紹介してくれました。リーズナブルな料金で満足しました。

Leisure Friends

10/10

Exceptional

19 Oct 2025

Hiroyoshi

スタッフの対応が良い

Business

4/10

Poor

28 Aug 2025

奨平

古い

10/10

Exceptional

08 Aug 2025

Yuta

丁寧な対応に感謝します。

2/10

Poor

04 Jul 2025

Kota

8/10

Excellent

01 Jun 2025

Yoichi

施設は快適であったが、北側の部屋は、路線に近く、早朝には、貨物の通過時の騒音が気にななった。

Business

6/10

Pleasant

30 Apr 2025

Eri

ユニットバスだから仕方ないのかもしれませんが、シャワーやウォシュレットがつかいにくかったです。

Business_and_leisure Self

8/10

Excellent

15 Apr 2025

Verified traveler

古さがあり色々と改善の余地はあるものの、フロントのスタッフはとても対応が良かった。
朝食のサラダやフルーツが美味しかった。

8/10

Excellent

22 Feb 2025

JŔ浜松駅から徒歩10分(キャリーケース持ちで)ほどだが、歩きやすく分かりやすい立地が評価できる。

Business_and_leisure Self

6/10

Pleasant

03 Jan 2025

Koiciro

浜松町駅周辺が工事中のため、ホテルまでの道が分かり難かった。また周辺飲食店は正月ということもありすべて休みで不便。ホテル内では朝食のみ提供。値段からして不満は言えない。

Leisure Self

8/10

Excellent

02 Jan 2025

Daisuke

朝食の種類も多く美味しかった。

Leisure Self

8/10

Excellent

26 Dec 2024

kazuya

とてもよかったです。
また使わせていただきます。

6/10

Pleasant

08 Dec 2024

toshitaka

昔ながらのビジネスホテルです。朝食はバイキングですが美味しい方でした。

Business_and_leisure Self

6/10

Pleasant

07 Dec 2024

Kimiko

受付に過剰な愛想は必要ないと思うが、極端に無愛想な人に当たった。マスクしているならもう少し大きめの声で話してほしい。壁が薄く、隣のいびきが聞こえた。泊まるだけなら問題ない。

Business Self

4/10

Poor

25 Nov 2024

kenji

不便

Business Self

6/10

Pleasant

21 Nov 2024

mayumi

朝食が、充実していた。アサリの味噌汁は美味しかったです

6/10

Pleasant

11 Nov 2024

masuo

車両の騒音が気になった。

Business

8/10

Excellent

08 Nov 2024

Kazuki

ホテルスタッフの方たちはとても丁寧でした。

Business Self

10/10

Exceptional

24 Oct 2024

Yui

駅からは少し歩きますが、苦にならない程度の距離で近くにコンビニもあるから過ごしやすかったです

Business Self

4/10

Poor

20 Oct 2024

hitosi

新幹線線路沿いのホテルで、新幹線が通過する度にかなりの音がする。

ホテルまわりはマック以外の飲食店がない（フロントマンよりヒヤリング）。

現在浜松町駅まわりは大規模工事中で、ホテルに表示時間でたどり着くにはかなりの事前確認が必要。その旨表示すべきと思う。

Leisure Self

6/10

Pleasant

19 Oct 2024

Rumie

内装が古くて狭く、掃除はしてあるのだろうが壁や窓のふすまなどが手垢が付いてきて汚い

Business

10/10

Exceptional

01 Sep 2024

Yuta

朝のビュッフェ美味しかった。
周りに何も無いのと、駅から若干遠い

Business Self

6/10

Pleasant

13 Aug 2024

Verified traveler

利便性は良好

良い点:
・製氷機が使い放題
・室内の冷蔵庫の冷凍機能が生きている
・マクドナルド・コンビニが近い

悪い点：
・設備が全体的に古い
・エアコンの温度調節機能が鈍い
・ユニットバスに漂う生乾きのオッサン臭

8/10

Excellent

07 Aug 2024

masami

良い

Business Self

6/10

Pleasant

12 Jul 2024

katsumi

仕方のないことですが、近くにコンビニが1軒しかなく、食事するところが近くにあると嬉しいのですが...

Business_and_leisure Family_with_children

10/10

Exceptional

06 Jun 2024

KINYA

便利でスタッフの応対もよかったです^_^

Business Self

6/10

Pleasant

26 Apr 2024

miku

お風呂場に毛が落ちていたりして清潔さがなかった

8/10

Excellent

20 Feb 2024

Verified traveler

ゆっくりできました

宿泊部屋について、希望を事前に伝えて配慮していただくことができ、快適に過ごすことができました。少し建物の古さを感じる部分はありましたが、清潔感は保たれているので良いと思います。
また機会があれば利用します。

Self

6/10

Pleasant

21 Jan 2024

koji

部屋の狭さが気になりました。

Business Self

6/10

Pleasant

14 Oct 2023

ヒサトシ

ホテル周辺は静かだけど、5分も歩くと飲食店が豊富で良かったです

10/10

Exceptional

14 Aug 2023

Mizuki

設備がとても良く、女性に特におすすめします。
シャンプーやリンス、ボディーソープが有名ブランドだったり気分がとても良くなります。
スタッフさんと対応もとても良くて、受付か海外の方？だったのですが、一生懸命頑張って日本語で対応して下さったので気持ちが良かったです。
また、利用したいなと思いました。

Business Self

6/10

Pleasant

09 Jan 2023

Mieko

タオルが2枚　フェイスタオルが別にあるとよいと思う
いわゆる昔ながらの普通のホテルという感じです。
コーヒーのインスタントスティックが選べるといい。

Leisure Self

Chisun Hotel Hamamatsucho

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