Caroline
I chose this apart hotel because I was on an extended duration trip with family and we needed to be able to do laundry and minimal kitchen amenities. The tax for this apart hotel (not its fault) was really high -- but that's a Japan thing, not particular to this hotel. The staff were always very friendly. Most staff that we interacted with were very helpful, only one was rather not knowledgeable about the area. The location of the hotel is excellent in terms of being in the heart of Tokyo and near at least three subway lines. We had one bug in the room, which we eventually killed, but that's my only real complaint. It might be that that also can't be helped in a major city.
