Name: Shiba Park Hotel
Address: 1-5-10 Shiba Park, Minato-Ku, Shinagawa/hamamatsu-cho, 105-0011, JP

Shiba Park Hotel

Tokyo · Japan

1-5-10 Shiba Park, Minato-KuView location

100 reviews shown

10/10

Exceptional

04 Aug 2026

Jae Won

Minutes walk

10/10

Exceptional

03 Aug 2026

Allan

It is, in truth, what I would expect from this type of hotel. Staff very helpful and friendly, everything very clean, a truly welcoming feeling. Stayed at the hotel twice in 2024 during our first visit to Japan, and decided to finish off there on our second trip to Japan in 2026. We expect to be going back to Japan again soon and will no doubt spend a few nights at this hotel again.

10/10

Exceptional

02 Aug 2026

ELLEN

Absolutely amazing! Away from the hustle and bustle of more congested areas of Tokyo but easy access to everything and a bunch of train stations entries, restaurants, and stores. The hospitality is fabulous and included complimentary toiletries, lobby snacks, and beverages. The book selection is also wonderful. The front desk sells libations and all floors except for the 12th have a filtered water machine station. The 5th floor has cups and an ice machine too. They do laundry services and have 2 washer dryer combo machines on the 4th floor (these can be a challenge for drying thoroughly but glad to have the option for lighter packing with the ability to launder ourselves). The Tokyo Tower in Shiba Park is right around the block too! Super peaceful with comfortable beds and cold air conditioning for the July heat!
Staff were always helpful and courteous too.
Highly recommend this part of Tokyo and this hotel. We would definitely return again.

10/10

Exceptional

31 Jul 2026

Marco

Great hotel to relax, read a book, and start your day near tokyo tower. The hotel is really close to the metro station, convenience stores, food, and snacks. I could live here permanently. The room was clean, has a great modern bathroom, and has a modern layout.

10/10

Exceptional

26 Jul 2026

Alexander

Always stay here when we go to Japan

10/10

Exceptional

26 Jul 2026

James

Calm, old school premium vibes. Polite, attentive professional staff. Japanese hospitality done really well from the moment you arrive.

You don’t go to Tokyo to enjoy big hotel rooms! I would say the rooms here are typical, size-wise… bordering on generous for Tokyo. They are really comfortable and well appointed, with a lovely array of bathroom supplies and products.

The location offers an amazing trade off between proximity to the airport - via monorail or metro - and easy access to trains to all of the main attractions. You can be at any number of stations in a 5 min walk. It has a neighbourhood vibe, rather than full on neon Tokyo. It was nice to head back to the area after big days spent in Asakusa, Harejuku and Shinjuku etc.

Coffee making facilities and generous free- serve Japanese snacks in the lobby were great.

The library is a lovely environment, although surplus to most travellers requirements really. Makes for some nice photo opportunities!

10/10

Exceptional

22 Jul 2026

GINA

Loved our stay! Staff were very helpful and nice.

Family_with_children

10/10

Exceptional

18 Jul 2026

Chirag

nice clean room, very nice staff, very helpful, great location.
Breakfast buffet worth it, really good food.
Didn't try dinner.

Suggest that they could have more of a social bar, that would be a lot of fun for travelers (meaning, maybe set up a table in lobby and sell drinks x 1-2 hrs/night. )

Rooms are small as is typical in Japan, without that much storage space; but, that is a standard thing in nearly all hotels in Japan. Everything works, everything is clean, and the bedding is comfy.

Family_with_children

10/10

Exceptional

17 Jul 2026

Rebecca

Beautiful property and helpful bathroom amenities. Only one laundry for many guests, fyi.

Self

10/10

Exceptional

13 Jul 2026

Fung

Unique, has library with some interesting books

Family_with_children

10/10

Exceptional

10 Jul 2026

Ching Man Evelyn

The staff are friendly and the location is convenient.

Family_with_children

10/10

Exceptional

09 Jul 2026

Dan

Great location with lots of nearby restaurants. Hotel was immaculate and the staff were excellent.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

saby Eliana

Location was great. Breakfast was expensive IMO though. Many nice places to go for breakfast nearby.

Family

10/10

Exceptional

08 Jul 2026

Leng

The hotel was great. Only 5 minute was to the subway station. The staff was very friendly. The room was well maintained and clean.

Family_with_children

10/10

Exceptional

06 Jul 2026

Andrew

Very kind and attentive staff. Excellent attention to detail and provision of amenities in room.

8/10

Excellent

29 Jun 2026

Hiep H

The hotel room for us was more dormitory style. 3 beds but space was very small. It was crowded to even open a suitcase so much that I couldn't keep the suitcase open in a corner. Would need to close my suitcase after taking out clothes just to have a decent walk space. Also didn't have the full wetroom that I came to appreciate in Japan. Location is very nice for a walk to Tokyo Tower and close enough to the Asakusa line and Mita Line.

Family_with_children

10/10

Exceptional

25 Jun 2026

Barbara

We were traveling as a family of 6 (two separate rooms since they allow max of 3 people) and it was perfect. My group of 3 was in a deluxe twin, which had two beds and a daybed. We appreciated having clean towels and to

10/10

Exceptional

24 Jun 2026

Tsailing

We had a wonderful stay. Very helpful and courteous staff, Nice clean room, Great breakfast, Beautiful lobby with lots of interesting books and wonderful snacks to relax in, Great location, quiet neighborhood but within walking distance to many restaurants, convenience stores, and busier touristy sites with multiple subway and bus lines close by.

10/10

Exceptional

23 Jun 2026

Michelle

Great location. Great staff. Clean room.

Family

8/10

Excellent

16 Jun 2026

Liz

Happy staff, helpful staff. Room was practical, good air conditioning and clean .
Breakfast was nice. Sitting area was great for pre dinner drinks and coffee gatherings.
Great location to get around.
Happy with our stay.

8/10

Excellent

14 Jun 2026

Karen

Simple hotel with very lovely staff. Nice touch was the always available tea, coffee and wine. Comfy bed, but very small bathroom which let the stay down.
Location easy enough for getting around using the trains and subway.

Partner

10/10

Exceptional

13 Jun 2026

Karen

The Book Hotel - libraries on each floor, a feeling of peace throughout the hotel.
Excellent staff - so helpful.
Fabulous breakfast.

Partner

10/10

Exceptional

13 Jun 2026

Andrea

Here’s a polished version of your hotel review:

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Amazing hotel with exceptionally friendly and kind staff. The location is very convenient, close to the train station and popular attractions, making it easy to get around the city.

Overall, everything was great during my stay. The only downside was the laundry dryer, which didn’t fully dry clothes, so I had to find a nearby laundromat instead.

The hotel also has its own restaurant offering a wide variety of dishes, catering to both Asian and Western tastes, which is a big plus for guests with different preferences.

I really enjoyed my stay and would definitely come back in the future.

Family

10/10

Exceptional

12 Jun 2026

Shirley

Clean room, water station, breakfast, staff. Very well run hotel!

Family

10/10

Exceptional

11 Jun 2026

Andre

The hotel is beautiful and the staffs were so kind and helpful. Room was spacious, truly enjoy our stay.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Grant

Good location clean and great guest services

Partner

8/10

Excellent

05 Jun 2026

Brenda

Room was clean and compact. Staff helpful

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Maria

Clean, great atmosphere, close to different transportation lines.

Family_with_children

10/10

Exceptional

03 Jun 2026

Xin Ran

So pretty!

Friends

10/10

Exceptional

02 Jun 2026

Monica

The atmosphere is friendly and caring, sweet people who are always willing to help you.
Manager too busy… not very approachable… rest of staff are the best in customer service, no matter the looks or attitude.
Very charming place to stay at! I definitely recommend it to everyone who is first time travelers to Tokyo.

Family

10/10

Exceptional

31 May 2026

Jonathan

Great helpful staff, restful hotel

10/10

Exceptional

30 May 2026

Samantha

This hotel is one of the best places you could stay at in Tokyo! The rooms are much larger than most but the bathroom is slight small but nothing too bad, the bed is a king and it’s very comfortable, it’s not super squishy or hard it’s very comfortable after a long day of roaming Tokyo! It is close to many convenience stores but do note that you can only eat it in your room. The breakfast is very meh, I wouldn’t pay for it during your whole time as I’ve said many places around that are great. The staff are so friendly and helpful and have perfect English to help you out with. The room does have A/C which was a big plus! I wouldn’t pay for sure stay here again!

Family

10/10

Exceptional

30 May 2026

Francesca

Very nice hotel in a convenient location. Vwry well connected: Around 20 mins from Haneda airport and 5 minutes walk from underground. Beautiful common spaces like the lobby andthe library. Delicious buffet breakfast with a good variety of options for breakfast. Staff was incredibily welcoming and helpful: we checked in an hour earlier than expected as we were extremely tired and jet lagged and staff mamaged to offer us a room right away. Check out was superfast and as we were leaving at 4am the hotel staff arranged a taxi for us to takeus back to airport. Honestly I would definitely go back to same hotel. For reference we were travelling with our 8 year old boy and thw room was nice and spacious for the 3of us and he enjoyed very much the staying too :)

Family_with_children

10/10

Exceptional

25 May 2026

Mark

A popular hotel for foreign travellers-you will see free Japanese visitors here. Reasonable size room. The reception area and lounges available to residents are particularly good with an outstanding collection of books on a wide range of Japanese subjects available to browse. Particularly well placed for those using Haneda airport with just a 5 minute walk to a metro station with a line that goes directly to airport terminals.

Self

10/10

Exceptional

22 May 2026

Vanessa

Had a fantastic stay.

Partner

8/10

Excellent

20 May 2026

Brian

Good sized room, great amenities, friendly and super helpful staff - breakfast good apart from fish for Japanese breakfast/ it was overcooked and dry each day but everything else was great. That was disappointing though as I like Tonga e Japanese breakfast when in Tokyo

Business

10/10

Exceptional

17 May 2026

Desiree

Breakfast was delicious but the same throughout our 4nights stay. The hotel was also a bit of a walk to the subway. Other than these everything was great! Bed was huge. Room spacious. They gave free toiletries. They also have free coffee and nuts. Staffs were very helpful too.

Friends_and_family Family

10/10

Exceptional

16 May 2026

Susan

Shiba Park Hotel is in a perfect location to enjoy Tokyo.
Well situated to visit everywhere but not very crowded. Small restaurants , corner stores and a few coffee shops around.
The Shiba Hotel is wonderful and so are the staff. Extremely helpful and efficient.
The hotel is very stylish and clean.
Excellent restaurant at the hotel and I would highly recommend a stay at the hotel.
Our first trip to Japan and we stayed 5 days there and thoroughly enjoyed our stay.

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Donald

Great breakfast buffet. Extremely helpful staff. 3rd time we've stayed there. Good access to subway and train lines

Partner

6/10

Pleasant

12 May 2026

Christopher

small elevators and stairs not useful

Family

10/10

Exceptional

11 May 2026

Patty

Very lovely hotel in Minato Tokyo. In a quiet neighborhood, but close enough to jump on a train to all the sights. Staff very attentive. Would definitely stay here again.

Family

10/10

Exceptional

06 May 2026

Ariel

Great hotel and location!!

Self

10/10

Exceptional

06 May 2026

Warda

Perfect!

Partner

10/10

Exceptional

05 May 2026

Mathieu

Shiba Park Hotel was excellent, the book ambiance adds a special touch. The staff is very helpful and really the best. The rooms are clean and comfortable. The breakfast is buffet style and has something for everyone with fresh and excellent food.

Self

8/10

Excellent

04 May 2026

Manuel

Hotel was great, location was great and staff were very accommodating and helpful when needed.

Only thing is if your a tall person it’s hard to fit in the toilet as it’s quiet small room. Other than that we loved our stay

Family_with_children

10/10

Exceptional

01 May 2026

Travis C

Staff friendly

Partner

10/10

Exceptional

01 May 2026

Janice

Wonderful hotel...my second visit. the hotel is not big, impersonal and overwhelming; the staff and breakfast exceptional, the location very quiet and close to 3 separate train lines.
I am reluctant to recommend this hotel too highly in case the word spreads and demand shoots up and so will prices

10/10

Exceptional

30 Apr 2026

Jeffery

Nice Hotel, enjoyed the Library feel. Tucked away, but close to Tokyo Tower and many restaurants. Staff was very helpful.

Partner

10/10

Exceptional

29 Apr 2026

Drew

Room was clean and everything stocked. Breakfast buffet was fresh and delicious. Staff was warm and welcoming. Will be stating here afain.

Friends

10/10

Exceptional

29 Apr 2026

James

This is the perfect place to stay for your first time in Japan

Self

10/10

Exceptional

28 Apr 2026

Lina

The suite is spacious and a great deal.

10/10

Exceptional

26 Apr 2026

Austin

Friendly staff any thing you needed they would take care of it for you. Breakfast buffet was affordable and tasty. Absolutely no complaints on my end.

Friends

10/10

Exceptional

20 Apr 2026

DONALD

Wonderful boutique hotel close to Tokyo tower. Great central location. Outstanding staff!

Friends_and_family Family

10/10

Exceptional

19 Apr 2026

Prrin

Amazing experience at kintsugi workshop at the hotel, thank you.
Very helpful and friendly hotel staff.

Family_with_children

8/10

Excellent

18 Apr 2026

Jose

Staff was amazingly gracious and helpful. Breakfast was plentiful and very good. Service was excellent throughout. The room was adequate - a bit small for two people with large suitcases for a 5 night stay. The bed was comfortable and laundry service was easily available. The location was excellent for our itinerary and close to public transit options.

Partner

8/10

Excellent

17 Apr 2026

Daniela

The room was okay, but not the best we’ve stayed in while traveling in Japan. We chose a larger room for extra space, but the sofa ended up taking up most of the area near the bed, making it difficult to fully open our suitcases.

There were only two washing machines available on one floor, and unfortunately, we were never able to use them as they were constantly occupied at all times of the day and night. Considering the size of the hotel, this felt insufficient. Each floor also had reading rooms, which didn’t seem necessary since there is already a larger shared area near the staircase where guests can borrow and read books. It would make more sense to replace some of these spaces with additional laundry facilities.

The room was fairly clean overall, although we did find someone’s plaster stuck to the floor, which was not very pleasant.

The amenities were decent, but the room itself feels a bit outdated and could benefit from some refurbishment.

On a positive note, the location is very good. It’s surrounded by plenty of places to eat, and despite that, the area is quiet.

Partner

6/10

Pleasant

12 Apr 2026

Phoebe

The staff there are all really nice and helpful. The daily snack and drinks offering was good. The room was a lot smaller than imagined and the bathroom wasn’t the cleanest. I also saw a dead roach by the lobby bathroom area. For the price I paid, I wouldn’t stay here again. It cost the same as the newer apartment style hotels.

Family_with_children

8/10

Excellent

11 Apr 2026

Michael

Shiba Park hotel is situated in an excellent central location that made it easy to access transportation as well as restaurants. Convenience stores are just a short walk away.
We particularly enjoyed the Zojoji temple tour that was organized by the hotel, and splurged on their high tea experience (try the jasmine tea). The hotel also features a robust library with many interesting books to enjoy! For book people like us, this was amazing!
The room was spacious and well designed, though we were a little surprised to find some of our newly changed sheets were not fully clean, and we found someone else's inhaler on the floor (must have belonged to a previous guest...we left it there because we did not want to touch someone else's medical device).
The staff are friendly and kind, and the breakfast options are varied and delicious.

Partner

10/10

Exceptional

10 Apr 2026

Michael

The room was clean, the bed was comfortable, the staff was great, breakfast was very good, and the air conditioning was good.

Partner

8/10

Excellent

10 Apr 2026

Erica

We stayed at Shiba Park Hotel the last week of March. We loved how our room suited our family of 4. We stayed in the room with two full bunk beds and one full sized bed. It was well suited for 2 adults, a 7 year old and a 3 year old. The staff was welcoming and friendly. I felt bad as we arrived almost close to midnight, but the staff member who helped us was very professional and took care of us right away. The breakfast was decent with a good variety of foods that ranged from Chinese porridge, to Japanese breakfast offerings, to yogurt, cereal and pastries. There was something that all of us would eat.Their amenities were cute and everything was bamboo themed. The hotel itself was a few minutes walk from Diaman station and a few blocks walk from Tokyo Tower. The only thing that we thought could use improvement for us was that the laundry room only had two machines and the washer/dryer combo didn't dry our clothes very well. It would have been nice to have a warning or an idea of how many clothes it should take.

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Robert

Staff were very helpful and attentive and room was nice

Self

8/10

Excellent

08 Apr 2026

Albert

Very nice boutique type hotel
Library theme
Excellent restaurant
We would stay here again

Partner

10/10

Exceptional

05 Apr 2026

Kevin

The staff were amazing when we arrived to the hotel. The property is beautiful. The room was a perfect fit with the group that I brought with me. The location is a 6 minute walk to the nearest location and has plenty of extra amenities that come with the hotel stay. Would come back again

Family

10/10

Exceptional

31 Mar 2026

MICHAEL

The breakfast was excellent and plentiful and the staff were very attentive

Family

6/10

Pleasant

29 Mar 2026

Ross

This was the final hotel we stayed at in a month long trip and unfortunately it wasn't a great experience. We stayed 2 nights, and didn't take breakfast.

The location is great. Perfect for access to Haneda airport, close to Tokyo Tower, metro stations nearby, and some great bars and restaurants around the hotel.

The hotel has a pretty unique feel, the library and the books are a nice touch. The hotel organises a tea making demonstration which was nice, and they had organised walking trips to see the cherry blossom.

But. We found the check-in process to be quite convoluted. The reception area is small and quite intimate, but there were so many people and cases lying around it just felt disorderly. And it all seemed very impersonal and lacking warmth.

The room we were offered was genuinely awful. Right next to the elevator and the launderette (it shared a common wall). Not only could you hear the machines, but you could clearly hear 2 people having a conversation through the wall. And, when we opened the curtain, a view of a high-rise building right outside the window. Of course this is central Tokyo, but this was too intrusive.

Credit to the manager, he changed the room for us. But it left a bad taste.

On balance though, not great. Looking at all the other positive reviews, possibly we were just unlucky. We would ask for an even numbered room if we ever returned.

Partner

10/10

Exceptional

28 Mar 2026

Elham

very clean room , friendly staff , walking distance to train station , 24/7 coffee and tea and snaks in the lobby .Loved it

Friends_and_family Family

10/10

Exceptional

28 Mar 2026

Nicola

Lovely big room for the 3 of us. Not many amenities but I would definitely recommend and return to this hotel

10/10

Exceptional

27 Mar 2026

Suzanne

Very comfortable room in a quieter but well-connected area of Tokyo. Easy to reach from Haneda airport via monorail then 5 min taxi ride (~$3 fare). Walked to the Tokyo Tower at night to work off some jet lag and we felt very safe in the area. Steps away from all 3 konbini stores! 5 min walk to the Onarimon Station for quick access to the subway system. Great western and eastern style breakfast. Many Westerners seem to stay here so staff English is excellent.

Partner

10/10

Exceptional

25 Mar 2026

Harlie

Cleanings happen every other day, unless you request otherwise. Staff are lovely, location is great. Absolutely enjoyed the spacious stay. Will be back. Arigato Gozaimasu

Partner

10/10

Exceptional

21 Mar 2026

Lars

Great location, friendly staff - we also really enjoyed the free tour for sights around the hotel.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Vijaykumar

Excellent food and staff

10/10

Exceptional

19 Mar 2026

Eric

Very Nice Artsy hotel with all the amenities

10/10

Exceptional

18 Mar 2026

James

Excellent location

Partner

10/10

Exceptional

18 Mar 2026

Werner

Wonderful and peaceful- excellent location only 15 minutes walk from Shinbashi a fun area with loads of izakayas - local pubs and food. The staff is sweet and helpful, the hotel has a green policy with hardly any plastic products. Fantastic breakfast and snacks throughout the day in the lobby

Partner

10/10

Exceptional

16 Mar 2026

Michael

Loved the hotel. Staff was first rate. I chose this hotel for airport access and it delivered. Airport was minutes away by taxi. Its not a good hotel for tourism so keep that in mind. Shiba Park is a business district

Self

10/10

Exceptional

14 Mar 2026

Jessica

Fantastic and quiet location, a short walk to several subway station lines, and close to the Tokyo Tower. Easy to get to from Haneda airport to because you hop on the monorail at the airport and there is a direct express train to the JR station close to the hotel (about 8 min walk). Property was very clean, staff was helpful, and the rooms had everything we needed including comfortable beds and toiletries. A bonus was that there are both a Family Mart and 7-11 within the same block!

Family_with_children

10/10

Exceptional

14 Mar 2026

Brandon

Really liked the hotel decor, quiet area, really easy to walk to main streets or a station to get you where you need to be. Pleasant just to explore the area. Rooms were clean, tidy and just what we needed for family of four. Laundry was offered, but fairly busy and needed to do laundry at odd times. Would recommend to anyone.

Family_with_children

10/10

Exceptional

10 Mar 2026

Hugh

This is a terrific hotel by any measure, but we were particularly delighted as newcomers and first time visitors to Japan. Although conveniently located, the hotel is on a very quiet street. The staff are very friendly and warm and delightfully attentive. The breakfast is generous and offers a wide selection. There are lots of common rooms located throughout the hotel, for those who are recovering from jet lag and awake at odd hours. We loved it here and we will be sure to come back again.

10/10

Exceptional

08 Mar 2026

Trevor

Vey nice!

10/10

Exceptional

05 Mar 2026

Steven

We have stayed here three times, and always look forward to the breakfast!

10/10

Exceptional

05 Mar 2026

Nelson

Breakfast is excellent with lots of variety of food and beverages. It is cost effective when purchased at the time of booking compared to picking up some fruit and pastries at a grocery store and/or pastry shop.

10/10

Exceptional

01 Mar 2026

sue

Lovely room - great location. Helpful staff . Love the social coffee and snacks .

Partner

10/10

Exceptional

28 Feb 2026

Ryan

Rooms were good size for Tokyo. Service and amenities were outstanding. Would absolutely stay again.

Friends

10/10

Exceptional

27 Feb 2026

Kitty

Very clean room, staffs are very helpful and courteous . It's walking distance to the Tokyo Tower and the Shiba park.

Family

10/10

Exceptional

24 Feb 2026

Edith

The room was small but clean and well organized. We actually really enjoyed the reading lounges so we could rest our legs and relax in between morning and evening activities. The book selection was great. I didn't expect to enjoy it this much.
The staff was amazing! So welcoming and eager to help: from the moment we arrived, helping us with our luggage, they never missed an occasion to make our stay more comfortable.

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Steven

Everything was great apart from the laundry facilities. The dry cycle does not work so you are left with lots of damp clothes and it takes about 3 hrs a load.

Must add that staff is excellent! Akimoto especially was so helpful with our luggage transfer issues and went to the extent to offer storage at the hotel to help us.

Family_with_children

10/10

Exceptional

16 Feb 2026

Nicholas

Comfortable room. Excellent service from staff.

Leisure Partner

10/10

Exceptional

16 Feb 2026

Tan

Fantastic customer service. Hotel has provided above and beyond the toilet amenities that are helpful. Huge room size and king size bed! Very central to any part of Tokyo that is still quietly hidden.

Leisure Partner

10/10

Exceptional

16 Feb 2026

EMAD

stayed in a Deluxe King and it was a spacious room by Japan/ Tokyo standards. The bathroom was decent size, bed was comfortable and overall very clean and efficient. I didn't use their breakfasts service since I wanted to experience other a available options in the city.

The neighborhood is quiet , nice and clean ( Minato is considered an upscale neighborhood). But has metro stations within minutes walking distance.

Overall I am satisfied with my choice.

Business

10/10

Exceptional

15 Feb 2026

Levar

The staff was top level in all areas of hospitality. I would definitely recommend and return.

Friends_and_family Family

10/10

Exceptional

15 Feb 2026

Colin

Super friendly, efficient, helpful staff everywhere, couldn't be better.

The hifi in the lounge is super cool!

Partner

10/10

Exceptional

12 Feb 2026

Shaun

Nice rooms, great service, excellent breakfast and wonderful ambiance.

Friends_and_family Family

10/10

Exceptional

11 Feb 2026

Nilam

Great facilities and location!

Leisure Friends

10/10

Exceptional

06 Feb 2026

Jeanine

Excellent staff, clean room

Friends_and_family Family

6/10

Pleasant

05 Feb 2026

Tui

Staff were very helpful our room was located at the end of the corridor it was quiet and clean but hallway and room smelt damp and it was dark. Room seemed a bit rundown and needed a renovation.

Leisure Family

10/10

Exceptional

02 Feb 2026

Jia

All the staff were very friendly. A lady who helped us check in and check out was especially helpful; she even hailed a taxi for us when we left and gave the driver the exact address of our destination. We will definitely stay at this hotel again next time

Leisure Family

10/10

Exceptional

01 Feb 2026

Jaymee

Such a unique experience

8/10

Excellent

27 Jan 2026

David

Nice location, staff is always present and close to stations. I kept getting shocked touching the metal there though due to the carpets I believe

Self

10/10

Exceptional

20 Jan 2026

Roberto j

Excellent service!!

Leisure Family

10/10

Exceptional

19 Jan 2026

Sofia

Rooms were spacious, staff are lovely and it’s a great location when you want to be well connected but outside the hustle and bustle of Ginza. Breakfast also had a decent variety. Would recommend!

Partner