Name: Mystays Premier Hamamatsucho
Address: Hamamatsucho,Minato-ku, 1-8-5, Minato Ku, 105-0013, JP

10/10

Exceptional

18 Jul 2026

Carla

The employees at this location are extremely helpful and kind. They go above and beyond to meet your needs. The toiletries provided to the guests are amazing. We stayed in 3 hotels during our 10 day stay in Japan and this was my favorite. It was the quietest, least popular, least expensive, and the best.

Friends_and_family Family

8/10

Excellent

18 Jul 2026

Mayra

Hotel in a good area. Room was way to small and was overpriced, a was expected a better room. Breakfast was good.

Family_with_children

10/10

Exceptional

17 Jul 2026

Mario

Surprisingly fancy. Would have chose this hotel for a longer stay had I known about it sooner. Booked this place as a last minute stay since we missed our Shinkansen train to Osaka and were very impressed.

Friends_and_family Family

8/10

Excellent

16 Jul 2026

Diana

Very clean, central location, can walk to a 7 eleven and excellent Ramen restaurants. The hotel also holds your luggage when using luggage delivery services and when checking out and have a couple of hours to spare before your departure flight. Very convenient!

Family_with_children

10/10

Exceptional

15 Jul 2026

Marisela

Hotel staff was amazing. Loved all the in room complimentary ameneties and the mini fridge options. The lobby restaurant was delicious.

Friends

10/10

Exceptional

14 Jul 2026

Walt Jason

Outstanding when it comes to the staff, housekeepers and location. The manager took care of us right away when we had some minor issues with the room. Stayed here for 9 days. Very quiet neighborhood and walking distance to hamamatsucho station. Convenient stores and places to eat are walkable as well. Room are expected to be smaller since it’s an older building comparing to the newer hotels that we have stayed in both tokyo and osaka. We had 8 luggages and did a lot of shopping so just had to work with the space you have. They don’t have a designated laundry area but there is one that’s 2 minutes away close to 7-11. Overall our experience was great.

Family_with_children

10/10

Exceptional

14 Jul 2026

Dan

Super easy check-in and checkout
Great breakfast buffet (not typical American breakfast buffet). Enough space to sleep, not much else. Clean and useful bathroom

Family_with_children

10/10

Exceptional

12 Jul 2026

Yadira

The front staff was amazing and great location. I recommend

Partner

8/10

Excellent

12 Jul 2026

Joanna

Great location. Good value for money, nice breakfast and clean.

Family_with_children

6/10

Pleasant

10 Jul 2026

Maria

Staff was nice, room was clean

Family_with_children

6/10

Pleasant

10 Jul 2026

Edgardo

Only stayed 1 night and so I can’t really review it.

Family_with_children

10/10

Exceptional

10 Jul 2026

Alberto

My family of four spent the last night of our Japan trip here in order to be close to Haneda airport. The staff were friendly, accommodating and the room was clean. It was also relatively close to many things including Tokyo Station and the Yakult Swallows field. a couple of great coffee and bakery shops just down the street. It perfectly suited our needs.

Family_with_children

10/10

Exceptional

09 Jul 2026

yuri

Everything was clean and working as intended. The breakfast is amazing as well. The staff is very friendly and helpful as well

Family_with_children

10/10

Exceptional

06 Jul 2026

Mary

great location and this room provided the most space of all of our various accommodations. It was still a bit tight for 4--given our kids are teenagers. But the accommodation was great in terms of location, and cost for size/amenities in such a great location. Highly recommend.

Family_with_children

10/10

Exceptional

04 Jul 2026

panamai

Nice

Family_with_children

10/10

Exceptional

02 Jul 2026

Claire

Staff is so friendly and very kind!

Family

10/10

Exceptional

27 Jun 2026

CARLOS

Small dinning room

6/10

Pleasant

27 Jun 2026

Avril

Crapped room for 5 people. Left like being in a cruise room. Great location.

Family_with_children

8/10

Excellent

27 Jun 2026

Melissa

Very small rooms with not a lot of storage. Recommend staying without kids

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

kevin

Fully stock ammenities in the room. Staff very courteous

Family

6/10

Pleasant

25 Jun 2026

ALEJANDRO

While the staff demonstrated commendable professionalism, the cleanliness of the room was unsatisfactory, with the presence of hairs on the towels. Additionally, the hotel's aesthetic appeared to be outdated.

Family_with_children

8/10

Excellent

25 Jun 2026

Denise

The property was located 8minutes from Hamamatsucho JR station and 6 minutes from Daimon subway station so it was convenient to the Haneda monorail and cities of Tokyo. Breakfast was a nice mix of western and Japanese. The room was tight for 4 people as expected but we were there for only one night so it was fine. They held our bags pre and post check in. If you need a late check out until 1pm there is a charge of 1000Y per hour past the 11am check out time. Staff was pleasant.

Family

10/10

Exceptional

25 Jun 2026

Geanie Marie Limin

This hotel is amazing, very clean and they change the towels everyday no need to ask.

Family_with_children

10/10

Exceptional

25 Jun 2026

Jerrylyn

Our family of 5 had a great to

8/10

Excellent

20 Jun 2026

Brian

Good location and hotel. Breakfast is excellent, but would not get it for more than 3 days. It a fair variety, but mostly the same everyday. So much more food to try elsewhere in Tokyo

Family

8/10

Excellent

18 Jun 2026

Katherine

Loved how close the location was to subway stations and after some exploration in the area I realized so many dining options were nearby. Loved the tonkatsu place right around the corner! Hotel room was definitely crammed for 5 but everyone had a place to sleep. We just had a lot of luggage.

Family

10/10

Exceptional

16 Jun 2026

Steven K

The breakfast had many buffet options and had great allergy information, but space was really limited and late morning was crowded. The line management for entering the breakfast could be improved. The nearby laundromat was really outstanding.

Friends_and_family Family

10/10

Exceptional

16 Jun 2026

Steven

Reataurant options near the hotel are not as good as other area, but being close to Monorail is helpful. There is a really inexpensive shokudo at a big street within walking distance.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Vishali

Great place to stay and almost all train connections from there is easy.

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jennifer

Great location and good breakfast option.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Kimberly

Rooms can be a bit cramped when an extra bed is added (not a lot of room to manage luggage). overall excellent rooms, lots of amenities.

10/10

Exceptional

11 Jun 2026

Patricia Lennette

the check in process was amazing and the extra tooth brush & towels and all extra items in bathroom was very nice room person was very sweet & kind left her a tip . Awesome group of 29 guest thank you

Family_with_children

8/10

Excellent

11 Jun 2026

Sherryl

Great breakfast and helpful staff. Rooms were tight for 3 people, but fine for 2. Good location near to subway stations. Within walking distance to Tokyo Tower. Close to a number of convenience stores (Lawsons etc) and restaurants. Would stay here again.

Family

8/10

Excellent

10 Jun 2026

Jose-Luis Esteban

small room, nice location, excellent staff

Family

10/10

Exceptional

08 Jun 2026

Alvaro

Everything was great. Thank you!

10/10

Exceptional

08 Jun 2026

Alvin

Staff are great

6/10

Pleasant

07 Jun 2026

Sue

The hotel location wasn’t too bad, about 7 minute walk to the stations. But the rooms are super narrow. Almost felt like I was in a cruise room. The amenities were ok. I especially appreciated that they had all the basic skin products for women, and even had toothbrush, comb, bath sponge, and shaver readily available daily. Staffs were very helpful and spoke English. They had good breakfast buffet.

Family_with_children

10/10

Exceptional

07 Jun 2026

Pei Kee

Very close to the train station. Convenient to go to JR Tokyo station. Room size for a hotel in Tokyo was good. The kids didn’t wake up for breakfast and unfortunately, we weren’t allowed to takeaway food for them. Other than that, the staff were great.

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Kevin

Walking distance (8’)?to train station, lots of restaurants and shopping around

10/10

Exceptional

07 Jun 2026

Chanel

The property was very clean, and the staff were exceptionally friendly and welcoming. What made the hotel unique was the excellent level of service and the warm atmosphere created by the staff, which made the stay especially comfortable and enjoyable.

Family_with_children

10/10

Exceptional

06 Jun 2026

Terence

I would absolutely go back to this hotel when we go back to Japan. Close to the train station and away from crowds.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Denise

Great location for Haneda arrival. Super easy to get to with monorail. Good location walkable to Ginza and Tokyo Tower. Close to Jr lines and metro. Lots of good food nearby. Decent sized rooms for Tokyo. Great for groups of 3 or more

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

John

Family room is spacious and the beds are comfortable. Very clean and well kept, as is the entire hotel. Hamamatsu Cho station is a short walk, and there are many restaurants and convenience stores in the area. Breakfast is quite good, with traditional Japanese breakfast dishes and a variety of pastries served. Oh, and the coffee is so good!

Family_with_children

8/10

Excellent

02 Jun 2026

Michael

Staff was great at breakfast location. Food was great. Rooms were clean. Very little walking space but this is expected in Japan. Air conditioning was cold. Location near asasuka station.

Family_with_children

6/10

Pleasant

01 Jun 2026

Anjali

Staff was really accommodating, however the bathrooms were really dated. We had some issues with the room which were addressed promptly. For the price we paid for this location I did expect the bathrooms to be updated.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Diosdado

Location

Family

6/10

Pleasant

31 May 2026

Jeremy

Hotel was all we needed, good location but very small room for the 4 of us. Was ok though - didn't spend much time in the room anyways! Close to train station and nice quiet business neighborhood.

Family_with_children

8/10

Excellent

29 May 2026

Aaron

This was our second time staying at this hotel - we continued to appreciate its location, quietness, and value. While many visitors suggest staying in hot areas like Shinjuku, we found Hamamatsucho to be nicely central to main tourist areas in all directions and most main train lines are within a 6-7 minute walk. The only thing I wish is for a Shinkansen station to be close by - guests have to take a 20-30 minute commute to Shinagawa or Tokyo Station to catch one.

This time, we opted for a triple double-sized bed room and while the beds were comfortable, they took up too much space such that there was barely room to sit around the small circular table. We enjoyed being on a high floor and almost heard no noise at night. The hotel made our room every night and provided 4 new bottles of water each time which came in very handy.

A bit of feedback to hotel management is that the elevator doors seem to close with far too much force and don’t seem to stop closing quickly enough when children or luggage are detected - this can be a safety hazard.

Overall, we would continue to stay at this hotel next time we visit Tokyo.

Friends_and_family Family

2/10

Poor

26 May 2026

Matthew

I stayed at five different hotels in Japan and this was by far the worst one. Everything was cheap; the bedding, the towels, the AC, and everything else. You could hear everything in the rooms next to you and the floors above and below you.

Self

10/10

Exceptional

25 May 2026

Ayalew

Clean room
Staff
Breakfast

Family

4/10

Poor

23 May 2026

Robert

This hotel should not be offering (selling) rooms for 5 guests. Perhaps 4 people with 2 beds but certainly not with an extra bed that makes your group of 5 feel like sardines in a tin can. Hence the 2 star review. Apart from that the hotel seemed fine but do not book a room with more than 2 beds unless you want to be a human sandwich…

Family

8/10

Excellent

22 May 2026

Hitesh

It is a good, budget hotel, far from perfect - some aspects are amazing, some not so much. Location: really, really good, very close to Hamamatsucho and Daimon Stations, good connectivity to central Tokyo, Chuo and southwest Tokyo where all the action is. Room is a good size, really good layout, bathroom is small and dated, we found fruit flies in our bathroom. Housekeeping is poor - our room and bed wasn't made 3 nights out of the 4 that we stayed there. Not sure why. The fridge did not work, addressed the issue to front desk, the gentlemen came up to the room, turned the knob and said it should work now (like we did not try that already) - still didn't work and we had milk for the baby go bad. The front desk staff is a hit or miss - some very friendly and helpful, some of them not so much and made faces. Overall, a decent stay, not great value for money and will look for a different property when staying in Minato City next time around.

Family_with_children

8/10

Excellent

13 May 2026

RANA

great area, and very close to our conference at Big Sight Tokyo. Would stay here again!

Friends

10/10

Exceptional

07 May 2026

Stephanie

This hotel was so great that we booked it again for the last leg of our Tokyo, Kyoto, Osaka, Tokyo trip.

We will definitely rebook this hotel again.

Family_with_children

10/10

Exceptional

27 Apr 2026

Uris

We were very satisfied with our stay here. The location was great, close to train stations and konbinis as well as restaurants. The room was clean and cozy, complete with all the amenities needed, a little small but as expected for Japanese hotel rooms. Everything went seamlessly and the front desk staff were helpful! We would stay here again in the future! Thank you!

10/10

Exceptional

22 Apr 2026

Mariana

Interior is a bit dated but nonetheless very clean and stocked with plenty of amenities. Room was incredibly spacious for three adults. I would recommend.

Family

10/10

Exceptional

20 Apr 2026

Berj

Clean, organized, great location

Family_with_children

10/10

Exceptional

19 Apr 2026

Stanley

Nice quiet location. Close to convenience stores and local restaurants. Clean rooms. Daily service. Not all front desk personnel understand English, so have Google Translate ready.

Family_with_children

10/10

Exceptional

17 Apr 2026

Ailleen

near train station

Family

10/10

Exceptional

16 Apr 2026

Kelly

Clean and spacious (considering its Japan) room.
Friendly and helpful staff.
Great location.

10/10

Exceptional

15 Apr 2026

Prasanna

Wonderful breakfast. Accessible to JR to go either Tokyo or Shinagawa stations. Lot of amenities in the room. Perfect for kids

Family_with_children

10/10

Exceptional

13 Apr 2026

Maria

First time in Japan and I didn’t know what to expect, but Hotel Mystays exceeded it all.

The staff was amazing, the rooms were clean and comfortable, and everything we needed—restaurants, sights, and train stations—was within walking distance.

If I come back, I’ll definitely be staying here again. Highly recommend!

Friends_and_family Family

10/10

Exceptional

10 Apr 2026

Jill

We could keep our luggage on site for free while we spent our last day in Tokyo before flying out later that day.

10/10

Exceptional

10 Apr 2026

Niamh

The hotel is a great location near Hamatsucho train station which is convenient for Haneda mono rail and JR lines to the city. Quiet location which was perfect for us. The toiletries, tooth brushes and night clothes were an unexpected but welcome bonus. Staff were amazingly helpful

Family_with_children

6/10

Pleasant

09 Apr 2026

Dae Kwon

Room was clean but small. Front desk staff were a bit rude

Friends_and_family Family

10/10

Exceptional

04 Apr 2026

Louis

Good location, and clean room, for a decent rate.

Self

10/10

Exceptional

03 Apr 2026

Michael

Room was a little hot the AC unit is controlled by the property but you can open the window and get a fan from the front desk. The beds are very comfortable. I would recommend this hotel and next time I am back I will be staying there!

Family_with_children

8/10

Excellent

02 Apr 2026

Charlotte

Good location, close to metro station and 7Eleven. Staff very nice and helpful, recommended nice ramen place nearby. Bedding v comfortable with choice of pillows. Great selection of toiletries and everything clean. Only downside was that aircon was not cool enough and we had to open the window.

10/10

Exceptional

01 Apr 2026

Hugo

Clean and efficient

10/10

Exceptional

28 Mar 2026

Christopher

Provided plenty of enemies and even children’s pajamas and slippers. Beds were comfortable, did not like the pillows. Rooms were clean and well capped however you can see a lot of wear in then. Staff was friendly with greeting, but other than that they didn’t seem to go above and beyond checkout seemed like kind of a mess and they were a little dismissive. The area is OK it’s in a business area so most things are closed on the weekends and after 5 PM, however it’s super easy to get a taxi l quickly.

Family_with_children

10/10

Exceptional

27 Mar 2026

Dan

Due to a ceiling pipe water break/leak, breakfast was severely affected for guests. Hotel did their best but the food offerings were very limited and sparse and were not worth the price paid for that meal. It should be noted meal service was fixed for our next 2 days.

Family_with_children

10/10

Exceptional

24 Mar 2026

Jeremy

100% recommend!! We look forward to our next stay!

Family_with_children

8/10

Excellent

21 Mar 2026

Oleh

The location was great as a couple traveling from with a 10 years old. The beds were comfortable, and the room was clean. Good hub to go to Disney and to see the city. It is in a quiet pocket that is close to transit. Away from the busy main street, but an easy walk to Hamamatsucho or Diamon stations. Close to Tokyo tower, and an interactive arcade (Red°). Plenty of neighborhood shops and restaurants nearby that offer affordable meals (Izakaya's with lively locals). Some excellent breakfast treats nearby (Boulangerie Noli et Nori, everything is delicious, croissants and egg salad sandwiches are amazing). Plenty of convince stores if you need to stretch your budget. We ate once at the hotel restaurant for breakfast, it was very good. We enjoyed exploring the variety, with some good Western options.

10/10

Exceptional

18 Mar 2026

MIRIAM

The air conditioning was not great. They do warn you ahead of time on their website. They provided a fan so that helped. We went in March so it was relatively cold outside, I don't know how good it would work on the summer months. Apart from that, very clean, staf was friendly and helpful and spoke English. 7 min walk to JR train station and around the corner from a 7-11 with ATM to get Yen if like us did not have time at the airport.

6/10

Pleasant

13 Mar 2026

Nancy

Our room was musty and the sheets were dingy. Glad we only stayed here one day.

Family

10/10

Exceptional

10 Mar 2026

Cheryl Anne

The hotel was in a nice quiet little area, more of a business area than a touristy area, and that was perfect after touring all the busy places around Tokyo. Close walking distance to the metro stations and lots of little shops to eat at as well as convenience stores. The hotel amenities were great. The staff were great. The breakfast was OK.

10/10

Exceptional

05 Mar 2026

Chew Kian

Fuss-free check in and check out, near tokyo monorail, mini supermart within 1 min walk

Partner

8/10

Excellent

02 Mar 2026

Navy

Dans l’ensemble, bon séjour à cet hôtel, c’est propre et l’essentiel est fourni. Une chambre à 5 personnes est légèrement serrée. Bien desservi autour de l’hôtel, à moins de 7 min de marche du métro, une épicerie et une bonne boulangerie à qq minutes de marches.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Dorial

Everything was good, staff very accomodating.

Family_with_children

8/10

Excellent

20 Feb 2026

Michelle

Clean and comfortable room that is close to the subway and JR lines. The staff were very nice and helpful with everything we needed.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Chris

Clean room, friendly staff, and very accommodating. Location is perfect and within great railway access to All of Tokyo stations.

6/10

Pleasant

03 Feb 2026

Anura

too small a place for our family

Leisure Family

10/10

Exceptional

01 Feb 2026

Lynette

Room was spacious and clean on arrival. The staff were very helpful and nice. The amenities were plentiful and the scents were lovely

Leisure Family

10/10

Exceptional

28 Jan 2026

Krista

Close proximity to transportation

Leisure Family

10/10

Exceptional

17 Jan 2026

colin

The room was outstanding

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Melanie

The front desk and breakfast staff consistently demonstrate professionalism and a high level of accommodation.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Erwin

Room size was great for 2 adults and 2 kids age 8 and 10. Breakfast buffet was great. Location good with train station 5-10 min walk away. Quiet part of town. Not that many restaurants close by, but plenty a short walk away.

Leisure Family

10/10

Exceptional

04 Jan 2026

Sandy

Good location, great staff services and convenience.

Leisure

8/10

Excellent

03 Jan 2026

Vincent

Great housekeeping, good breakfast and staff. Good location and rooms are fair sized.
Front desk could use a little more energy.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Dean

Clean room, nice quiet location but still easy access to train station. Housekeeping service was excellent.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Annette

Very clean ! Enjoyed the amenities and helpfulness of the staff. Very good selection on buffet breakfast. My family enjoyed all the various foods. Only item , we didn’t like was the super firm bed and pillows. We were not used to firm mattress. But every else was very good.

Leisure Family

6/10

Pleasant

31 Dec 2025

Karen

The room was not in its best condition.

Leisure Family

6/10

Pleasant

28 Dec 2025

Angela

Meh it wasn’t a great location , far from a lot of main attractions. Buffet breakfast could have been more selection and quality. It would be nice to have different variety since we were there for one week.

Shampoo and cosmetics were great though. Water bottles supply was decent too.

6/10

Pleasant

26 Dec 2025

Dandan

Overall happy with our stay, convenient location, bigger room, various amenities . However, would love more food choices especially vegetables choices for breakfast, and even better if can have the laundry machine within the hotel

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Gabriel

Room heater seemed to stay on even after turning it off. Thankfully it was cold outside and I could open the window. Either than that everything was great.

Leisure Family

10/10

Exceptional

18 Dec 2025

Andrew

Excellent staff. Room was very clean and equipped with great amenities. Great location. Thank you.

Leisure Family

10/10

Exceptional

17 Dec 2025

Joanna

Good location with several train stations and restaurants nearby.