Mystays Premier Hamamatsucho

Japan , Tokyo
Minato Ku, Hamamatsucho,Minato-ku, 1-8-5
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100 reviews shown

10/10

Exceptional

27 Mar 2026

Dan

Due to a ceiling pipe water break/leak, breakfast was severely affected for guests. Hotel did their best but the food offerings were very limited and sparse and were not worth the price paid for that meal. It should be noted meal service was fixed for our next 2 days.

Family_with_children

10/10

Exceptional

24 Mar 2026

Jeremy

100% recommend!! We look forward to our next stay!

Family_with_children

8/10

Excellent

21 Mar 2026

Oleh

The location was great as a couple traveling from with a 10 years old. The beds were comfortable, and the room was clean. Good hub to go to Disney and to see the city. It is in a quiet pocket that is close to transit. Away from the busy main street, but an easy walk to Hamamatsucho or Diamon stations. Close to Tokyo tower, and an interactive arcade (Red°). Plenty of neighborhood shops and restaurants nearby that offer affordable meals (Izakaya's with lively locals). Some excellent breakfast treats nearby (Boulangerie Noli et Nori, everything is delicious, croissants and egg salad sandwiches are amazing). Plenty of convince stores if you need to stretch your budget. We ate once at the hotel restaurant for breakfast, it was very good. We enjoyed exploring the variety, with some good Western options.

10/10

Exceptional

18 Mar 2026

MIRIAM

The air conditioning was not great. They do warn you ahead of time on their website. They provided a fan so that helped. We went in March so it was relatively cold outside, I don't know how good it would work on the summer months. Apart from that, very clean, staf was friendly and helpful and spoke English. 7 min walk to JR train station and around the corner from a 7-11 with ATM to get Yen if like us did not have time at the airport.

6/10

Pleasant

13 Mar 2026

Nancy

Our room was musty and the sheets were dingy. Glad we only stayed here one day.

Family

10/10

Exceptional

10 Mar 2026

Cheryl Anne

The hotel was in a nice quiet little area, more of a business area than a touristy area, and that was perfect after touring all the busy places around Tokyo. Close walking distance to the metro stations and lots of little shops to eat at as well as convenience stores. The hotel amenities were great. The staff were great. The breakfast was OK.

10/10

Exceptional

05 Mar 2026

Chew Kian

Fuss-free check in and check out, near tokyo monorail, mini supermart within 1 min walk

Partner

8/10

Excellent

02 Mar 2026

Navy

Dans l’ensemble, bon séjour à cet hôtel, c’est propre et l’essentiel est fourni. Une chambre à 5 personnes est légèrement serrée. Bien desservi autour de l’hôtel, à moins de 7 min de marche du métro, une épicerie et une bonne boulangerie à qq minutes de marches.

Friends_and_family Family

10/10

Exceptional

27 Feb 2026

Dorial

Everything was good, staff very accomodating.

Family_with_children

8/10

Excellent

20 Feb 2026

Michelle

Clean and comfortable room that is close to the subway and JR lines. The staff were very nice and helpful with everything we needed.

Friends_and_family Friends

10/10

Exceptional

20 Feb 2026

Chris

Clean room, friendly staff, and very accommodating. Location is perfect and within great railway access to All of Tokyo stations.

6/10

Pleasant

03 Feb 2026

Anura

too small a place for our family

Leisure Family

10/10

Exceptional

01 Feb 2026

Lynette

Room was spacious and clean on arrival. The staff were very helpful and nice. The amenities were plentiful and the scents were lovely

Leisure Family

10/10

Exceptional

28 Jan 2026

Krista

Close proximity to transportation

Leisure Family

10/10

Exceptional

17 Jan 2026

colin

The room was outstanding

Friends_and_family Family

10/10

Exceptional

07 Jan 2026

Melanie

The front desk and breakfast staff consistently demonstrate professionalism and a high level of accommodation.

Leisure Family_with_children

10/10

Exceptional

04 Jan 2026

Erwin

Room size was great for 2 adults and 2 kids age 8 and 10. Breakfast buffet was great. Location good with train station 5-10 min walk away. Quiet part of town. Not that many restaurants close by, but plenty a short walk away.

Leisure Family

10/10

Exceptional

04 Jan 2026

Sandy

Good location, great staff services and convenience.

Leisure

8/10

Excellent

03 Jan 2026

Vincent

Great housekeeping, good breakfast and staff. Good location and rooms are fair sized.
Front desk could use a little more energy.

Leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Dean

Clean room, nice quiet location but still easy access to train station. Housekeeping service was excellent.

Friends_and_family Family

8/10

Excellent

01 Jan 2026

Annette

Very clean ! Enjoyed the amenities and helpfulness of the staff. Very good selection on buffet breakfast. My family enjoyed all the various foods. Only item , we didn’t like was the super firm bed and pillows. We were not used to firm mattress. But every else was very good.

Family

6/10

Pleasant

31 Dec 2025

Karen

The room was not in its best condition.

Leisure Family

6/10

Pleasant

28 Dec 2025

Angela

Meh it wasn’t a great location , far from a lot of main attractions. Buffet breakfast could have been more selection and quality. It would be nice to have different variety since we were there for one week.

Shampoo and cosmetics were great though. Water bottles supply was decent too.

6/10

Pleasant

26 Dec 2025

Dandan

Overall happy with our stay, convenient location, bigger room, various amenities . However, would love more food choices especially vegetables choices for breakfast, and even better if can have the laundry machine within the hotel

Leisure Family_with_children

8/10

Excellent

25 Dec 2025

Gabriel

Room heater seemed to stay on even after turning it off. Thankfully it was cold outside and I could open the window. Either than that everything was great.

Leisure Family

10/10

Exceptional

18 Dec 2025

Andrew

Excellent staff. Room was very clean and equipped with great amenities. Great location. Thank you.

Leisure Family

10/10

Exceptional

17 Dec 2025

Joanna

Good location with several train stations and restaurants nearby.

Friends_and_family Family

10/10

Exceptional

13 Dec 2025

Haris

Very nice location. We had a great stay! If you large bags - there is hardly any space in the room to open them.

Leisure Family

10/10

Exceptional

01 Dec 2025

Ajitpal

Great rooms

Friends_and_family Family

10/10

Exceptional

30 Nov 2025

Manuel

Location! Room was very clean but a very tight fit for 4 people! But all in all a good room

Leisure Family

10/10

Exceptional

30 Nov 2025

Alfonso

Staff are so helpful and accommodating, the place is clean and good area to stay. Everything is close

10/10

Exceptional

26 Nov 2025

oscar

Clean and very confortable

Leisure Family

10/10

Exceptional

25 Nov 2025

Nicolle

Very nice

Leisure Family

10/10

Exceptional

25 Nov 2025

vananh

Clean room, nice staffs

Leisure Family

8/10

Excellent

22 Nov 2025

venugopala rao

Clean rooms, friendly staff and closer to station and subway.
Staff greets you when ever you enter the reception area and break fast hall.

Overall satisfied.

Leisure Family

10/10

Exceptional

20 Nov 2025

Deepak

The stay was great. Friendly staff and breakfast options were good. Only concern was that the rooms were small and not alot of space for luggage.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

ENG CHEANG

Such a great hotel and location!

I haven't heard of many people recommending Hamamatsucho as place to stay when visiting Tokyo but it's quite a gem. The hotel was walking distance to Hamamatsucho JR station on the Yamanote line, as well as to the Tokyo Monorail station to allow direct transfer to Haneda Airport. It is also close to Daimon metro station giving you lots of options for transport.

The area itself is a business/office district so it's clean and feels safe, and there are a lot of restaurants, convenience stores and supermarkets close to the hotel. The staff at the hotel can direct you to the supermarkets nearby, which were fairly well stocked.

The hotel itself was very clean and had all the usual amenities (bottled water every day, teabags and instant coffee etc.) - staff were friendly and could speak good English and were helpful when booking taxis etc. To get to Haneda Airport from the hotel it was about ¥10,000 and to get to Toyosu Market for the tuna auction it was about ¥3000.

The only downside is that there was no washing machine in the hotel, but there is a laundromat less than 10mins walk away.

Loved our time here and would definitely stay here again.

Friends_and_family Family

8/10

Excellent

16 Nov 2025

eva

Close to everything, stores, shops, restaurants and train stations!

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Penny

Great location. Short walk to train stations. Staff were welcoming and friendly. Rooms were very clean and comfortable.

8/10

Excellent

08 Nov 2025

Nicholas

Room was small but very comfortable and clean. The location was perfect, an easy walk to Ginza and Tokyo tower. There was a variety of dining options close by. The area has good transport close by. Would definitely stay here again. The hotel offered bottled water each day and very generous with toiletries, wonderful service.

10/10

Exceptional

08 Nov 2025

Jamie

The room was clean and comfortable, and the staff was courteous and efficient.

Leisure Friends

6/10

Pleasant

07 Nov 2025

Peter

We stayed here for one night to be close to the monorail to Haneda. It was passable for one night but I would not recommend it for an extended stay.

Our room was clean but typical Tokyo small size. The ventilation was bad as there is a central heating and cooling system and the hotel was changing from AC to heat. The amenities are limited.

Unless you want to be close to the monorail there are better locations in Tokyo.

Leisure Partner

10/10

Exceptional

04 Nov 2025

Stephanie

The room was decently sized compared to what hotels offer. They had all the amenities in our room and everything was amazing. It was clean and conveniently located near everything we wanted to do. I can’t say enough great things about this hotel. Truly a gem!

Family

6/10

Pleasant

31 Oct 2025

April

Bathroom and AC unit needs to be updated. The AC barely works. Bathroom aesthetic doesn’t match the room

Leisure Family

4/10

Poor

29 Oct 2025

Kikuo

I should start with what we liked about this hotel - the breakfast. The coffee was quite tasty, and the variety of breakfast items (Western and Japanese) sufficient. Now, the reason for my two-star rating. We were uncomfortably hot in our room for hours. The air conditioner was turned off on two separate dates during our stay. The explanation of Front Desk was that some guests were too cold, so the hotel turned off the AC, and only the air was circulating and not certain when AC would be back on, and that a floor fan were available for guests who request it. Then a few days later, the weather turned cold. We were uncomfortably cold in our room because this hotel has AC only until certain time of the year then changes to heating system. The notification inside the elevator said the heater would not be available until October xx, which was after our check-out date. In my opinion, Hotel dictating when the AC and heater will be turned on and off and allowing the guests to become so uncomfortable is unacceptable. Another surprisingly uncomfortable feature of this hotel was the bed we had to sleep on. The king size bed in a Comfort King room sits on floor level, and it was cumbersome to get in and out of it. My eighty-something father told me in the morning he slept on the couch halfway into the night because he had trouble getting in and out of bed to use the bathroom. I felt terrible and regret getting a Comfort King room for him.

Leisure Family

10/10

Exceptional

29 Oct 2025

Monique

We had a great stay! The room fit the 3 of us on the 3 beds provided. The a/c worked great and it was clean inside. The lobby was clean and the staff was very friendly and accommodating to our luggage needs. I would highly recommended staying here.

Friends_and_family Family

8/10

Excellent

28 Oct 2025

Hai

Very convenient location. Staff was very friendly, helpful and accommodating. Rooms were clean. Restroom was a tad bit small but functional

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Jennifer

Room was so clean and the staff were very friendly

Friends_and_family Family

10/10

Exceptional

26 Oct 2025

Nicole

This was a great hotel and a great stay. The hotel was nice ane comfortable. The room was slightly bigger than the other places I've stayed. The amenities were nice and the staff was extremely helpful and kind. I would definitely stay here again and look forward to my next stay.

Leisure Family

10/10

Exceptional

26 Oct 2025

XIAODONG

Good

10/10

Exceptional

25 Oct 2025

Monique

The air conditioning in the room didn't seem like it was working. We appreciated the cleanliness of the bathroom and beds. The mattresses were too firm for our liking but we made due. The front desk help was very lovely and helpful. Their patience with us was wonderful.

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Claudine

Hotel is close to the train station. Staff was friendly and answered any questions we had. Room was spacious for 3 people and cleaned well everyday. Would highly recommend staying here!

Leisure Friends

10/10

Exceptional

22 Oct 2025

Gerardo

amazing stay had a good time

Family

10/10

Exceptional

22 Oct 2025

Diogenes

Clean room, great staff

Leisure Family

8/10

Excellent

17 Oct 2025

Jenny

The room is clean

Friends_and_family Family

6/10

Pleasant

13 Oct 2025

Jaskiran

Bed bug in hotel room. But staff was nice enough to give us a different room

Leisure Friends

10/10

Exceptional

12 Oct 2025

Akeem

Room was very clean and close to the train stations. The staff was very nice.

Leisure Family

8/10

Excellent

12 Oct 2025

Hai

Room was small but staff was excellent!!

Friends_and_family Family

10/10

Exceptional

11 Oct 2025

Ann

Convenient location just a few blocks from the North Exit Train Station.

Leisure Family

10/10

Exceptional

07 Oct 2025

Leonid

Great staff!! Good proximity to main attractions.

Leisure Family

8/10

Excellent

02 Oct 2025

Anee

The hotel was nice and quiet. Good buffet breakfast

Business_and_leisure Family_with_children

8/10

Excellent

28 Sep 2025

ranjini raghavendra

Breakfast buffet could offer more continental options to assist with travellers pallete . We struggled with vegetarian options for breakfast

Family

10/10

Exceptional

25 Sep 2025

Dubravko

Hotel and staf were excellent.

Friends_and_family Family

10/10

Exceptional

07 Sep 2025

Nacha

Great location

Family_with_children

10/10

Exceptional

03 Sep 2025

Meredith

We really enjoyed our stay. Good sized room and very convenient to train , monorail and subway. A couple of nice restaurants close by as well as konbini stores.
Staff were very helpful and always polite. It was a pleasure to walk into the air conditioned foyer after a long day in the Tokyo heat.

Friends_and_family Family

8/10

Excellent

02 Sep 2025

Michelle

Short summer stay

I’ve been to Japan and Tokyo multiple times and chose this hotel due to the location, it was just as expected from the photos.

It was a short walk to/from both the Hamamatsucho (monorail from Haneda, JR Keihin Tohoku and Yamanote Lines) and Daimon (Asakusa and Oedo Lines) stations so it made going around the city fairly convenient.

There were a number of restaurants on the main street (closer to the stations) and some on the streets nearby as well, including a coffeeshop, bakery and Family Mart. We didn’t have any meals at the hotel since we like trying as many different things as we can when we visit.

There was some construction going on during our stay but we barely noticed since we were gone most of the time.

We stayed 4 nights. Our room and bed was a decent size (we did the king) - it had a little couch and we had enough space to open our check in luggages to pack/unpack. The AC took a little while to get to the set temperature since the rooms are key operated but was fine once it was set.

Overall, it was a decent stay for the size, cost and convenience

Partner

10/10

Exceptional

01 Sep 2025

Jessica

We enjoyed our stay at this hotel.

8/10

Excellent

05 Aug 2025

saowanee

bed little too firm for me...backache..

Friends_and_family Family

10/10

Exceptional

05 Aug 2025

Rowena

The rooms are a bit cramped for 5 people, but so is every other hotels are in Tokyo area. Unless you don't mind paying a very high end hotel. I still give them 5 stars because at least we were all accommodated in 1 room. Room smells good, we appreciate the good AC at the entrance and in the rooms, a must during summer. We also like that all toiletries are included even facial care. There's 711 and My Basket, our daily cheap breakfast go-to. Laundry Lounge is within 2 minute walk. Daimon and Hamamatsucho train stations accessible and walking distance. Lots of eateries nearby that comes alive especially at night. Close to Haneda airport. Lots of foreigners renting this hotel. I would highly recommend this place. The staff are very accommodating too.

10/10

Exceptional

04 Aug 2025

Ched

This stay was the best

Friends_and_family Family

2/10

Poor

31 Jul 2025

Alicia

Never again.

Purchased with breakfast for family of 4. When i got to the hotel they said i still jad to pay. Reakfast for my kids bc they didnr count when we booked bc kids sleep in the same beds as their parents. It was insane. Rooms were very very dated ans dingy and smelled musty. I jad to keep uaing an inhaler bc I was getting wheezy. The AC only barely keeps up, it was still incredibly hot even with it running full blast. Elevatirs are tiny and not enough for the amount of people so it was not uncommon to wait 10 mins. Breakfast is gross. Eggs looked like oatmeal in consistency. Staff was snippy and rude. I would not go back.

Friends_and_family Family

8/10

Excellent

29 Jul 2025

Huy

Great location within walking distance from train station

Didn’t like- small room

Leisure Family

10/10

Exceptional

29 Jul 2025

Maria Eurydice

Very safe and convenient, close to train stations

Leisure Family_with_children

10/10

Exceptional

20 Jul 2025

Jonghoon

가족단위 여행에 적합한 숙소이며, 넓고 깨끗함

Business_and_leisure Family

10/10

Exceptional

13 Jul 2025

Gary

Very friendly staff. Lots of amenities in the area.

Leisure Family

10/10

Exceptional

13 Jul 2025

Angela

Clean, comfortable and friendly.

Staff was friendly and helpful. They provide everything you need…pyjamas, mouthwash, faceproducts, toothbrush and toothpaste, brush, chargers, etc. Well thought out.

Friends_and_family Family

10/10

Exceptional

08 Jul 2025

Nada

Great location to get onto any train line, very close to Haneda airport too. The best bakery we found in Tokyo is very close by so easy breakfast. The rooms are a little outdated but we have received the best hotel service here, the staff are very friendly and speak good English which makes it easier. You also get free water every day.

Leisure Family_with_children

10/10

Exceptional

08 Jul 2025

Ann

Staff was extremely pleasant and professional and also spoke English. Room was clean and included daily water bottles. About and 8 minute walk from Daimon station. Air conditioning worked well.

Leisure Family

8/10

Excellent

06 Jul 2025

Karla

I liked the proximity to the train station, the friendliness of the hotel staff, the breakfast, and the pajamas. The room was a little outdated and too small for 5 people.

Leisure Family

10/10

Exceptional

01 Jul 2025

Gabriel

Good area. Lobby has a bit too strong air freshener smell but overall stay was very pleasant. Staff were super helpful and nice. We had our luggage shipped here from Osaka with zero problems at all! It showed up the next morning! Room was a bit cramped for 5 people plus all the luggage but definitely managable. Would recommend!

Leisure Family

8/10

Excellent

01 Jul 2025

Ken

Our room is too small.

6/10

Pleasant

29 Jun 2025

Miho

The facility is kind of old and out dated. Breakfast was ok, pretty basic. They did have curry pan which seemed different from other places.

Leisure Family

10/10

Exceptional

27 Jun 2025

Tasha

Loved it

Leisure Family

10/10

Exceptional

26 Jun 2025

Yenyu

Clean, good location and nice staff!

Leisure Family

10/10

Exceptional

22 Jun 2025

Andrew

This was my first ever hotel for my first visit to Japan. I was amazed by how the hotel looked and the staff friendliness. They made sure you had everything you need (toothbrush, mouthwash, body cloths, hairbrush, slippers, pyjamas). The staff would greet you once you arrived as well, which I found to be great. Amazing hotel to kick off my Japan Trip, would come here again.

Leisure Friends

10/10

Exceptional

21 Jun 2025

Jeff

Very nice place, highly recommended

10/10

Exceptional

21 Jun 2025

Eugene

I’d like to give an enthusiastic five star review of this hotel. We stayed here as a family of three for four nights. The customer service was excellent; when the cleaning company accidentally took my daughter stuffed animal to be washed, the hotel staff went above and beyond to make sure my daughter stuffed animal was returned to us from the cleaning company. They were always super friendly, warm, and hospitable. The breakfast was amazing, and every day we look forward to some new variety that was available in the morning. The rooms are a little older, you can tell that the staff took great care in it. I would like to especially commend the female receptionist who took the time and care to take down our issue, who took a picture of our stuffed animal, and who saved the trip for our daughter;

Friends_and_family Family

10/10

Exceptional

20 Jun 2025

Freeman

Fabulous service.

Leisure Family_with_children

10/10

Exceptional

19 Jun 2025

Toni

the hotel was located in a central area near shops and restaurants. it was close to train stations and the business district. it was a 22min taxi ride from/to the airport. the breakfast buffet was very good. the staff was accommodating.

Business_and_leisure Family

10/10

Exceptional

11 Jun 2025

Matthew

Staff was very helpful. Breakfast was great!

Leisure Family_with_children

8/10

Excellent

09 Jun 2025

Theresa

It was not easy to find but we used Google maps and Google does not have the name of this hotel as a premier. Once we found the hotel it was great. I would stay here again.

8/10

Excellent

04 Jun 2025

wilson

Nice staff, great location!!

Leisure Family

10/10

Exceptional

02 Jun 2025

miguel

Close to metro

Friends_and_family Family

10/10

Exceptional

02 Jun 2025

Rogelio

Great location. Closecto Metro and shopping.

8/10

Excellent

01 Jun 2025

William

Great stay

Have stayed here a couple of times , good location closing to monorail to airport. Nice breakfast. Don’t get confused with the non premiere My Stay nearby. That’s another story.

Business

10/10

Exceptional

31 May 2025

MichelleDianne

I like that they clean the room and change the towels and pajamas daily. Bottled water and other amenities were refilled daily, too. Check in and out was quick. Coin laundry was a short walk away and you can check online if the machines were in use. Location was not too far from a train station.

Leisure Family

10/10

Exceptional

27 May 2025

Martha

Proximity to everything. Cleanliness. Staff always helpful and pleasant.

10/10

Exceptional

22 May 2025

Sarah

The property was in good condition. They did warn us ahead of time that there would be some construction. The staff was very very helpful and friendly. Great location since it's within walking distance of the train station.

Leisure Family

10/10

Exceptional

20 May 2025

Steve

All good

4/10

Poor

17 May 2025

Alexis

The front desk people were very kind and the hotel is not too far from the train station, but I think that's the end of the positives for me. When we walked into our room, a heavy scent of body odor/urine hit me. We booked 2 rooms and I was not sure if every room in the hotel stank like that, but it was only just 1 room that unluckily had a strong smelly odor. We also opted to have housekeeping clean the rooms and only once in our weeklong stay did they make all the beds. I did not mind that much, but I've never stayed in a place before where they didn't make the beds, or if they did, they only made 1 out of the 3 beds. It was so bizarre.

Leisure Family