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Candeo Hotels Tokyo Shimbashi

Tokyo · Japan

3 6 8 Shimbashi Minato KuView location

8.8/10Excellent1,001 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood8.8/108.8
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Candeo Hotels Tokyo Shimbashi

Located in the heart of Tokyo, Candeo Hotels Tokyo Shimbashi offers a relaxing spa experience with massage services. The hotel features 126 air-conditioned rooms equipped with refrigerators, flat-screen TVs, and complimentary Wi-Fi. Enjoy cooked-to-order breakfasts (fee applies) and conveniences like dry cleaning, a 24-hour front desk, and multilingual staff.

Nearby attractions include Tokyo Tower, Hamarikyu Gardens, and the Imperial Palace.

Read more about this hotelShow less

A stay at Candeo Hotels Tokyo Shimbashi places you in the heart of Tokyo, within a 5-minute drive of Tokyo Tower and Hamarikyu Gardens. This spa hotel is 1.2 mi (2 km) from Tokyo Imperial Palace and 3.5 mi (5.7 km) from Takeshita Street.

Make yourself at home in one of the 126 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and bidets.

Conveniences include electric kettles and complimentary bottled water, and housekeeping is provided on request. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff.

Popular amenities

Free WiFi
Dining services
Concierge
Laundry
Spa
Smoking areas
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 3:00 AM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Unicode Support true Professional property host/manager Pets not allowed

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • One child 5 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
    • Please note that some properties do not permit guests with tattoos to use the onsite public bathing facilities.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • Safety features at this property include a fire extinguisher, a smoke detector, and a security system
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately JPY 2750 for adults and JPY 1650 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Japanese

    English

Nearby attractions

Hibiya Park 0.7 km / 0.4 mi
Hamarikyu Gardens 1 km / 0.6 mi
Ginza Six 1.1 km / 0.7 mi
Old Shimbashi Station 1.1 km / 0.7 mi
Kabuki-za Theatre 1.5 km / 0.9 mi
Tokyo International Forum 1.5 km / 0.9 mi
Shiki Theatre JIYU 1.5 km / 0.9 mi
Tokyo Tower 1.5 km / 1 mi
Shiba Park 1.6 km / 1 mi
Tsukiji Outer Market 1.6 km / 1 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM 1.7 km / 1.1 mi
Tokyo Imperial Palace 1.9 km / 1.2 mi
Tokyo Bay 2 km / 1.2 mi
Keio University 2.5 km / 1.5 mi
Imperial Palace East Gardens 2.5 km / 1.5 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 126
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • LaunderetteExtra charge
  • Multilingual staff
  • 24-hour securityExtra charge
  • Lift access
  • Concierge
Show 14 more facilities & services
  • Luggage roomExtra charge
  • Clothes dryer
  • Towels and bed linenExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • Sauna
  • Steam bathExtra charge
  • Hot tubExtra charge
  • MassageExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishment
  • Minimum check-in age: 18
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

DB

Buffet Breakfast

This meal plan may be available depending on the selected room/rate.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN CAPACITY 3TWIN • CAPACITY 3TWN.C3

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN CAPACITY 3

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 3

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C3

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING SIZE BEDDouble or Twin • KING SIZE BEDDBT.KG

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin KING BED NON SMOKINGDouble or Twin • KING BED NON SMOKINGDBT.KG-NM

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CAPACITY 2TWIN • CAPACITY 2TWN.C2

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKING • 1 Bedroom • 15 m²DBL.NM
    DOUBLE NON SMOKINGPhoto unavailable8 photos

    Candeo Hotels Tokyo Shimbashi

    DOUBLE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Room amenities

    • Individually adjustable air conditioning
    • Fridge
    • TV
    • Hairdryer
    • Housekeeping
    • Slippers
    • Toiletries
    • Pay movies

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE STANDARDTRIPLE • STANDARDTPL.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TRIPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BEDROO.KG

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Room KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE STANDARDDOUBLE SINGLE USE • STANDARDDUS.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE SINGLE USE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN CITY VIEWTWIN • CITY VIEWTWN.CV

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-10

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-10

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-2

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 1DOUBLE • CAPACITY 1DBL.C1

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE CAPACITY 1

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 1

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH DOUBLE BEDTWIN • WITH DOUBLE BEDTWN.DB

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TRIPLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 3 • Children: max. 4
    Room type
    TRIPLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: TPL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKINGROO.NM

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Room NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKING • 1 Bedroom • 17 m²DBL.KG-NM
    DOUBLE KING BED NON SMOKINGPhoto unavailable5 photos

    Candeo Hotels Tokyo Shimbashi

    DOUBLE KING BED NON SMOKING

    Room photos

    5 photos

    Room overview

    Non-smoking room
    Room size
    17 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Room amenities

    • Pay movies
    • Individually adjustable air conditioning
    • Hairdryer
    • TV
    • Fridge
    • Housekeeping
    • Slippers
    • Toiletries

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEW KING BEDDOUBLE • CITY VIEW KING BEDDBL.CV-KG

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE CITY VIEW KING BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW KING BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 18 m²TWN.NM-1
    TWIN NON SMOKINGPhoto unavailable6 photos

    Candeo Hotels Tokyo Shimbashi

    TWIN NON SMOKING

    Room photos

    6 photos

    Room overview

    Smoking room
    Room size
    18 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Room amenities

    • Individually adjustable air conditioning
    • Housekeeping
    • Slippers
    • Toiletries
    • Pay movies
    • Fridge
    • TV
    • Hairdryer

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SINGLE USE WITH DOUBLE BEDDOUBLE SINGLE USE • WITH DOUBLE BEDDUS.DB

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE SINGLE USE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–2 • Adults: max. 1 • Children: max. 1
    Room type
    DOUBLE SINGLE USE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DUS.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CAPACITY 2DOUBLE • CAPACITY 2DBL.C2

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE CAPACITY 2

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CAPACITY 2

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.C2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM-1

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE RUN OF HOUSESINGLE • RUN OF HOUSESGL.RO

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    SINGLE RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE CITY VIEWDOUBLE • CITY VIEWDBL.CV

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    DOUBLE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE NON SMOKINGSINGLE • NON SMOKINGSGL.NM

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    SINGLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin RUN OF HOUSEDouble or Twin • RUN OF HOUSEDBT.RO

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin STANDARDDouble or Twin • STANDARDDBT.ST

    Photos are not available for this room type.

    Candeo Hotels Tokyo Shimbashi

    Double or Twin STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDDOUBLE • ONE BED • 1 Bedroom • 15 m²DBL.1B
    DOUBLE ONE BEDPhoto unavailable4 photos

    Candeo Hotels Tokyo Shimbashi

    DOUBLE ONE BED

    Room photos

    4 photos

    Room overview

    Smoking room
    Room size
    15 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Double bed 131-150 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.1B

    Room amenities

    • Hairdryer
    • TV
    • Fridge
    • Slippers
    • Toiletries
    • Pay movies
    • Individually adjustable air conditioning
    • Housekeeping

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Candeo Hotels Tokyo Shimbashi

8.8
Excellent
1,001 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
8.8 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
05 Aug 2026
Anthony
A really comfortable room with a superb bathroom, all clean and in perfect order. The staff were really wonderful and the included breakfast was excellent. Very much recommended.
10/10
Exceptional
19 Jul 2026
James
Great hotel with a bath and fantastic breakfast offering
Self
10/10
Exceptional
12 Jul 2026
Margaret
The property and inside the rooms were very clean. Rooms were a fair size for Japan, with enough space for two small/medium or one large luggage plus back packs. The sky spa was also very clean and beautiful, perfect for a soak at the end of the day. Shower pressure really good. Breakfast was plenty and had a wide variety from western to Japanese. The neighbourhood Shimbashi can be very busy and loud in the evening, as workers come at the end of the day for food and drinks. Lots of food options but no much English. It is super quiet once inside the hotel. Good AC. Direct train to Narita on the Yokosuka line at Shimbashi station that comes once per hour.
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Wee Seng
Great location near train station with great food around. Walkable to ginza
Self
10/10
Exceptional
08 Jun 2026
Illan
The neighbourhood was fantastic - close to Shimbashi and 10 minutes walk to Ginza. Great restaurants steps from the front door. The facilities were clean and comfortable. Would recommend!
10/10
Exceptional
16 May 2026
Betty
My husband and I really enjoyed our stay at the Candeo Hotel Tokyo Shimbashi. It was a fast and easy walk from Shimbashi Station, and there were many restaurants and konbini in the area Our room was typically small, but thoughtfully laid out to maximize space and comfort, well insulated and quiet, and we were provided a room on an upper floor, which we prefer. The men's and women's onsens on the top floor were very clean, offered plenty of facilities for cleansing prior to bathing and a sufficient number of lockers. All the staff we encountered were welcoming and helpful, especially the gentleman who supervised the excellent breakfast. We will definitely book here when we return to Tokyo and will recommend the hotel to friends and colleagues.
Partner
8/10
Excellent
02 May 2026
Chun Yu
The public bath is small. I needed to install an app to use the laundromat.
Partner
10/10
Exceptional
29 Apr 2026
Lana
Great location and good size rooms. Clean rooms and Skyspa was a lovely extra addition.
Family_with_children
10/10
Exceptional
27 Apr 2026
Wee Seng
Good location to train and resturants.
10/10
Exceptional
02 Apr 2026
Neil
Fantastic location. Lovely staff. All at a decent price. Exactly what we hoped for when booking!
Family_with_children
8/10
Excellent
17 Mar 2026
xiangdong
I
10/10
Exceptional
09 Mar 2026
christopher
Perfect!!
Staff and amenities spot on!
Location excellent
Clean and spotless!!
Would use again!
10/10🙂
Friends
8/10
Excellent
08 Feb 2026
Jennifer
We stayed at Candeo Hotel Shinbashi as a family of five and booked two rooms since no family rooms are available. The rooms were decent, though the beds were small and a bit tricky with a child in between.
The location is fantastic, close to shops, restaurants, the station, and within walking distance to Ginza.
The only downside was the laundry facilities, small, costly, and inefficient. We had to run the dryer three times to get our clothes dry, and there were only two washers and dryers.
Overall, a good hotel for convenience and exploring Tokyo, but families should be aware of the room and laundry limitations.
Leisure Family
10/10
Exceptional
18 Jan 2026
James
Great hotel with excellent breakfast and open air bath
Self
10/10
Exceptional
14 Jan 2026
Raelee
Very clean hotel. Walking distance to lots of restaurants and cafes. We were a family of 4. The rooms are small but worked for us. We would stay again for a short stop over. Would be perfect for 2 or family of 3 with small child
Leisure Family_with_children
8/10
Excellent
07 Jan 2026
Pik chi
We are a family of three staying at the hotel for two nights. The front reception is on the 11/f and there is no staff just two lifts on the ground floor. The area seems safe but could feel a bit quiet while waiting for the lifts going up. Amenities and facilities are good with this size. There are laundry service as well as washing machine and dryer. Amenities are great . There are toothbrushes, slippers (even kids size) and spa wear provided. Shampoo and shower gel are good quality. Morning buffet can be busy as the dining area is small. It serves majority Japanese style breakfast with some English breakfast selection. The last order time is 10:30am and the buffet finishes at 11am. We were rejected for purchasing breakfast ticket at 10:29am so don’t be too last minute especially with the crowd otherwise there are lots of choices in other towns eg akihabara with just 9 minutes walk to the train station. The restaurants around the hotels are mainly opened for later of the day. Spa is great and the lifts are particularly busy with people going up to spa in the evening. Room size is not bad there is a long window sofa that provides extra space for rest and storage.
Generally we are happy with the hotel stay with the price and the comfort provided. It is value for money and generally good quality .
Leisure Family
8/10
Excellent
31 Dec 2025
Ali
Had stayed here a few times and location is convenient however service and cleanliness seems to have dropped this year from the staff $ hotel (eg. Hair on salad, unhygienic onsen practice by traveller, etc)
Leisure Family_with_children
10/10
Exceptional
11 Dec 2025
TImothy
Great place
10/10
Exceptional
29 Nov 2025
Francesco
Always great
Leisure Family
8/10
Excellent
19 Nov 2025
Lauren
Excellent location, clean rooms and
8/10
Excellent
14 Nov 2025
Sandy
Room service was daily. Even when we didn't need the room cleaned, they left water and fresh towels for us. The shower water temperature fluctuated regularly. Laundry machines were avaliable and the surrounding area was convenient.
Friends_and_family Friends
8/10
Excellent
10 Nov 2025
Denise
For 3 adults having a triple bed option was great. Location was extremely nice as convenience stores and restaurants galore. Very clean and organized room. It is small in footage so don’t bring a lot of luggage to try to manage in room. It can make it awkward trying to move around. Amenities were all there if you forgot something.
Leisure Family
10/10
Exceptional
05 Nov 2025
Eduardo
I liked the hotel area.
Leisure Partner
8/10
Excellent
04 Nov 2025
graham
Check in reception is difficult to find
Clearer information/signage in the entry would have made it an excellent stay
Leisure Partner
10/10
Exceptional
03 Nov 2025
David
I had a fantastic stay at Candeo Hotels Tokyo Shimbashi! The staff were friendly, professional, and always ready to help, which made check-in and every interaction smooth and pleasant. The room was spotless, modern, and well-designed, with a very comfortable bed and great city views.

The location is unbeatable—just a few minutes’ walk from Shimbashi Station, making it easy to explore Tokyo’s top spots like Ginza and Tokyo Tower. Despite being in a busy area, the hotel feels peaceful and quiet inside.

The rooftop spa is an amazing bonus. Relaxing in the open-air bath while overlooking the city lights was the perfect way to end each day.

Breakfast was fresh and delicious, offering a nice variety of Japanese and Western options. Everything felt well thought out and high quality.

Overall, this hotel combines comfort, convenience, and relaxation perfectly. I’d absolutely stay here again and highly recommend it to anyone visiting Tokyo!
Leisure Partner
10/10
Exceptional
02 Nov 2025
Adrian
Clean location is excellent and staff was great and accommodating
Leisure Friends
10/10
Exceptional
26 Oct 2025
Roby
No complain
8/10
Excellent
11 Oct 2025
Richard
Very good. Nice staff. Helpful.
10/10
Exceptional
07 Oct 2025
Violeta
Area has lots of dining experiences and easy to get around area. Hotel is clean, rooms comfortable.
Leisure Friends
10/10
Exceptional
29 Sep 2025
David
.
10/10
Exceptional
27 Sep 2025
Ming-Hsuan
Great location. Good price for the room.
10/10
Exceptional
18 Sep 2025
Julian
Staying here was great. The room was a bit on the smaller side (as expected of hotels in Tokyo), but still felt comfortable, cozy, and clean. The rooftop onsen is a nice touch that both my partner and I took advantage of during our stay - was lovely to use after walking around all day.

The coin laundry we did not use however looked easy to use and clean.

The hotel is tucked on a side street, separating you from the businesses of the area. The area is mainly consisted of office workers but still at plenty of bars, restaurants and convenience stores. The hotel is conveniently located close to the subway station and is a short walk away.

Would definitely stay here again.
Leisure Partner
10/10
Exceptional
11 Sep 2025
Carson
The sky spa is the perfect way to relax after a long day.
Friends
10/10
Exceptional
05 Sep 2025
Ziqing
Very nice hotel, good location, and Sky spa and food are great.
Business_and_leisure Family_with_children
2/10
Poor
30 Aug 2025
Yue
Outside of being a short walk to Shimbashi station, the amenities, breakfast, and rooms were all disappointing. If you’re looking for an affordable hotel that’s close to a hotel, this is it, but if you want a comfortable room, good showers, onsen, and breakfast, then this is NOT it.
Leisure Partner
8/10
Excellent
21 Aug 2025
Tatsuro
Nice and clean hotel. Spa on top floor is always nice.
Business
10/10
Exceptional
31 Jul 2025
Analyn
Close to train station and the breakfast is affordable and different varieties of food that you can eat .
Leisure Family
8/10
Excellent
13 Jul 2025
Adam
Great service from staff. Breakfast was outstanding. Rooms were small but manageable for my family of four.
Leisure
10/10
Exceptional
01 Jul 2025
SERDAR
Great location
Business Self
8/10
Excellent
15 Jun 2025
TRINH
I couldn’t give the hotel 5 star because their laundry facility is too small, only 2 machine but one of each is broken. It took 2.5hrs for one load. We had to come back 3 times at night in every 2hrs but we can’t use it. Except it, everything is good (breakfast, restaurant around hotel, clean, safety place)
Leisure Family_with_children
8/10
Excellent
13 Jun 2025
SERDAR
It is a noisy area. I vould not sleep when the window is open because of the air confitioning units on top of the neighbor buildings
Business
8/10
Excellent
06 Jun 2025
Ryan
This was our first visit to Japan. I expected hotel rooms to be small based on what I read. Ours was tiny. Two small beds were pushed toether in the center of the room, with a futon up against the window. It would have been difficult for four people (2 adults + 2 younger kids) to sleep here if that futon had not been available. Everything was very clean. Bathroom had a high tech toilet. We were in a corner, which meant we got two huge windows for a great city view. Elevators were small but fast. Desk and dining staff was friendly. Our breakfast was included in the rate. This was easily the best breakfast I've ever had at a hotel anywhere. Mix of both Western and Asian dishes, pastries, casseroles, etc.
Leisure Family_with_children
6/10
Pleasant
02 Jun 2025
KWEE MENG
The surrounding is like in a red light district.
Leisure Family
10/10
Exceptional
25 Apr 2025
Michelle

Super location

Super location in Shinbashi with lots of amazing dining/drinking options steps from the hotel. Shimbaski train station is five mins walk; Ginza is 15- min walk.
Partner
10/10
Exceptional
24 Apr 2025
Karyn
This was our first visit to Japan, so I had nothing to compare to, only stories about small accommodations. While the room was small, it was laid out in a way that maximized our space, and the double windows of our corner room made it feel bright and airy. It was very clean, and the window seat and desk were nice to have as an option to sitting on the bed. The women’s spa was a wonderful experience, and the breakfast buffet offered many choices and was well presented and quite delicious. Pajamas and slippers were also a nice touch, and I saw many of the hotel guests wearing them. The hotel was not too far away from the subway station, and we found it easy to navigate and felt safe doing so. I would definitely stay here again and recommend it to friends.
Leisure Partner
10/10
Exceptional
19 Apr 2025
Peter
Great stay
8/10
Excellent
17 Apr 2025
Monika
Great room view and nice spa facilities. Rooms small though. The sleepwear is a nice touch.
Leisure Family
10/10
Exceptional
14 Apr 2025
Amanda
Amazing
10/10
Exceptional
21 Mar 2025
Michael
Great location within a short walk to the train station. Nice rooms and a great spa! Would definitely book again.
Business_and_leisure Friends
10/10
Exceptional
19 Mar 2025
Hamal
Good location and nice hotel.
10/10
Exceptional
19 Mar 2025
Hamal
Good location and nice hotel
Leisure Self
8/10
Excellent
07 Mar 2025
Michael
Loved the communal tub
Business
10/10
Exceptional
22 Jan 2025
shamara
Loved this property
Leisure Self
8/10
Excellent
04 Jan 2025
Annie
Night time lots ppl smoking in the restaurants, maybe not good for children to living in the area
Leisure Family_with_children
10/10
Exceptional
23 Dec 2024
michelle
We really enjoyed our stay here. It was our friends (had 6 of us total in 3 rooms w/king size beds) first time in japan. All of us loved the convenience of where hotel was & had no issues even when we did taxi or uber. We felt very safe & was quiet even though we were in shinsaibashi area. We found great restaurants & bars just in our own block & the next block over. In fact, we ended up going to a couple of them twice because we enjoyed the food, drinks, & atmosphere. It was close to the train station & Ginza. We highly recommend this hotel & chain
Leisure Friends
10/10
Exceptional
07 Dec 2024
Saniya
amazing
Leisure Family
10/10
Exceptional
29 Nov 2024
Olivier
Good location. Clean hotel!
Leisure Family
6/10
Pleasant
18 Nov 2024
Carol

Great location, but not for light sleepers

Great location, with walking distance to a few different train lines, including yamanote. Bed is alright, sinks in the middle for us. Bathroom can be a bit tight, with a weird smell. There were quite a few weird sounds in our room, e.g. Sound of running water through the pipes, so if u r a light sleeper, may not be great. The public bath on top is great though, esp if u go during off peak hrs. However, you will not be able to tell how busy it is from your room.
Partner
10/10
Exceptional
19 Oct 2024
Shianne
Good location, Close to the station, many konbini stores. Fairly quiet area, not too crowded or busy.
Leisure Family
10/10
Exceptional
07 Oct 2024
CURTIS
Great area and staff. Cleaning crew was awesome.
Leisure
10/10
Exceptional
02 Oct 2024
Linda
This is my 4th stay at candeo always fabulous 👌
Business_and_leisure Family
8/10
Excellent
18 Sep 2024
Sid
We had a pleasant stay at Candeo Hotel in Shimbashi. The highlight was definitely the open sky onsen, which provided a relaxing experience. However, we felt that the amenities could be improved—particularly the lack of a toilet inside the onsen area. Our room was on the smaller side, which made it a bit tight with our daughter, but it would be comfortable enough for a couple. The location was decent, with access to nearby attractions. Overall, a good stay, but a few small improvements could make it even better.
Leisure Family_with_children
10/10
Exceptional
02 Sep 2024
Cynthia
Such a lovely hotel. The price was very reasonable, the room was comfortable and rhe public bath was really wonderful. So relaxing after a long flight. The hotel was easily accessible from Haneda airport and I enjoyed the breakfast. Would absolutely stay here again.
Business_and_leisure Self
4/10
Poor
26 Aug 2024
XIANGYU
We stayed in Japan for 14 days and visited six cities. The whole trip is excellent except the experience in this hotel. We booked three nights stayed there. But we change to another hotel next day.
Leisure Family
10/10
Exceptional
01 Aug 2024
yukai
very nice hotel, although the room is little bit small for family of 4. but we do enjoy of stay. specially it is located in the heart of Shimbashi. lots of bar and restaurant in the area. very busy and fun during the night.
Leisure Family
6/10
Pleasant
20 Jul 2024
Carlos Rodriguez
The hotel is well located, very close to Shimbashi station from where you can get a train to almost anywhere in Tokyo. But the surroundings are not appropriate for families, specially at night, where many places of adult entertainment start operations.
Leisure Family
10/10
Exceptional
19 Jul 2024
David
Second stay and look forward to next visit
Leisure Partner
4/10
Poor
12 Jul 2024
Verified traveler

Not was expected

Price paid was higher than what was quoted.
Facility did not have infant crib as expected.
Air conditioner quit working in the middle of one of the hottest night in Tokyo so far this year.
Friends_and_family Family
8/10
Excellent
06 Jul 2024
Charmaine
Property and service are excellent. Travelled with family (14 and 11 yo kids) corner room was cramped for us no closets for our luggages. Luxurious amenities, spa, toiletries including linens and pillows.

Would not recommend as family home base when in the area. Surrounded by bars but pretty much safe. Shimbashi station about 10 minute walk
Leisure Family_with_children
8/10
Excellent
02 Jul 2024
Yusuke
Property is clean. Nice staff. But Shinbashi area was really dirt in Tokyo.
10/10
Exceptional
29 Jun 2024
Qian
This hotel is in a very convenient location,very close to Shimbashi station. There a A LOT of restaurants nearby. The breakfast buffet is amazing. Room is very clean. Staffs are nice and friendly.
Leisure Family_with_children
8/10
Excellent
23 Jun 2024
edward
The gentleman at the front desk is very unhelpful, everything is “not possible” but when the female receptionist comes then I was able to get accommodated. Next incident same thing no accommodation any other word is “not possible” until the restaurant guy step in to help then I was able to get things done.
Leisure Family_with_children
8/10
Excellent
21 Jun 2024
edward
Everything is good except the front desk gentleman is not willing to help changing room, thanks to the guy from the restaurant who step in and help me solve the situation
Leisure Family_with_children
4/10
Poor
12 Jun 2024
Kent
My 12 yr got sick and he just wanted some fruits as he couldn’t make it to the breakfast area. Since I’ve already prepaid for breakfast, I walked in and grabbed a few pieces of fruits for my son and I got stopped half way and was told that I can’t bring any food out. Granted it’s the hotel policy but what’s a few pieces of fruits plus I’ve already prepaid for the entire breakfast? So I ended up going outside to get him breakfast but no restaurants has ‘to go’ option. I looked around for about 30-40 min then finally found 1 but you have to order thru a machine which has only Japanese. I can’t read Japanese. Finally got some help and ordered some miso soup for the sick boy but it was hell just to get take out food around the area. Had the hotel be more lenient on the breakfast policy, it won’t be such a hassle especially when you’re on vacation. I’d won’t recommend this place or area if you travel with kids.
Leisure Family_with_children
10/10
Exceptional
06 Jun 2024
Yan Yin
Great location
6/10
Pleasant
03 Jun 2024
Jeffrey Chi-Yat
Noisy during night. Thin walls
Leisure Self
10/10
Exceptional
25 May 2024
Ute
All was excellent
10/10
Exceptional
27 Apr 2024
Daisuke
Very clean and enjoyed the spa at the 12th floor. Breakfast buffet was also nice.
Business Self
10/10
Exceptional
22 Apr 2024
BUNNALA
Booked since it was cheap. But service and amenities was amazing.
Leisure Partner
10/10
Exceptional
15 Apr 2024
Henry
Area around the hotel is a bit much but a very nice hotel otherwise
Leisure Self
8/10
Excellent
15 Apr 2024
Xueru
Hotel is in prime location and easy access to surrounding landmarks. Hot tube is nice and overall feel safe and quiet. However the only downside staff is not friendly and patience, we can feel that as a tourist visiting tokyo. This hotel I can easily rated 5 star if staff services meet the expectations.
Leisure Family_with_children
8/10
Excellent
15 Apr 2024
Andy
Staff are helpful, welcoming and friendly. Room was a twin with added bed for child however there wasn't a 3rd bed it was a window seat chaise lounge type thing which wasn't made up (maybe they thought we'd share one of the singles) The room was smell with only room to open 1 suitcase on the stand and 1 on the floor leaving no room to move around the room. Area very good for sights and transport to anywhere in the city and the airport.
Leisure Family
10/10
Exceptional
22 Mar 2024
Verified traveler
Well located, mins walk to Shimbashi station. Plenty of food options. Spa was great. We pay 1400 yen per pax for breakfast. This is after 500 yen discount. Breakfast was good
Friends_and_family Family
8/10
Excellent
26 Feb 2024
Sheng
Easy access to all the dining options. Shimbashi is famous for adult late night life, just saying.
Business_and_leisure Partner
10/10
Exceptional
10 Jan 2024
Edwina
Though the room is very compact, it was clean and well kept and conveniently located to restaurants, convenient stores and the JY and Ginza metro lines.
The Buffett breakfast was excellent value , offering a good variety of authentic Japanese Breakfast foods.
The onsen was lovely too, offering an indoor as well as open air bathing pool. Staff were lovely and helpful
Leisure Family
8/10
Excellent
07 Jan 2024
Gary
Compact room size but good layout.
Dining facility was not open at the time of our stay.
Leisure Family_with_children
10/10
Exceptional
02 Jan 2024
Mengling
2 blocks from Shimbashi train station,
A few blocks from Don Quixote which we didn’t know until the night before we left otherwise we took the train to the Mega store in Shibuya.
The housekeeping staff is amazing!!
We didn’t need our rooms cleaned for our 7 night stay but left the trash/ recycled bottles/ dirty towels outside our room. They replenished our towels and provided 2 bottle waters every single day without knowing. ❤️
The spa was very nice of you want to try the sento. Just wear the PJs and house slippers they provide in the room and bring with you bath and hand towels. I’ve never participated in one before but everyone minds their own business. Yes, you are naked but don’t have to feel self-conscious. We all are different shapes and sizes. Just remember to wash body once entering the sento area using the stalls. Then can use the hot spa and sauna room. You only need 15 minutes for the whole duration or else you end up like a prune! Then shower afterwards in the spa area using the complimentary shampoo/ wash, hair dryer, combs, etc…. It felt really relaxing to use the spa. Also they provide a locker to store belongings and you take key which is a wristband with you to the spa room.
Love the hotel quietness.
Rooms are a bit small for us which was 1 adult and two preteens. They said we had the second largest room!😳 it was fine since we only need to to sleep and shower.
Leisure Family_with_children
10/10
Exceptional
28 Dec 2023
David
Hotel was clean and well maintained. Room was well designed, comfortable and had plenty of plugs and amenities (fridge, kettle, glasses/cups). The room was small but we had no issues. Spa and breakfast were very good. Hotel was quiet to be in the bustling Shimbashi restaurant/nightlife area. Easy access to both Shimbashi and Toronomon. Would definitely stay here again and recommend it.
Leisure Partner
8/10
Excellent
06 Dec 2023
Louis
Internet is down
Leisure Family
6/10
Pleasant
22 Nov 2023
Sheila
The property is close to Ginza is a positive mark for the hotel. What I did not like was when the server at the breakfast buffet got the croissants (a total of 6 croissants -2 pcs for each person in the party) we took to bring to our room. Each of us wrapped the two croissants with paper napkin and when we got to the elevator, a male wait staff told us we were not allowed to take out the croissants and took the them from us. We were thinking- they could have informed us that we were not allowed to take it to our room and allowed us to keep them. I do not know what they did with the bread they took but I hope they did not put them back in the buffet or threw them out ( of all the possibilities, I think the best would have been that they allowed us to keep and eat them instead of all 6 croissants going to waste). Also, the front desk staff should check how many pieces of luggage a guest has before calling a taxi because when the taxi arrived, our luggage did not fit in the cab. I guess the staff should be given more training on customer service.
Leisure Family
10/10
Exceptional
17 Nov 2023
Masahiro

Good deal with Onsen(Hot bath).

This Hotel matches with Cost, Room space, Location, Onsen(Hotbath) the Price. Highly recommend this hotel group to you, if you come to Japan.
Business
10/10
Exceptional
05 Nov 2023
Micah
Very nice quiet onsen on the roof
Leisure Friends
6/10
Pleasant
29 Oct 2023
Nicholas
Hotel was nicer then the same chain we stayed in osaka but felt too small for the amount of people staying. Had to wait for breakfast and the spa was crowded. But it was still a nice stay
Leisure
10/10
Exceptional
26 Oct 2023
Diego
Great value
10/10
Exceptional
11 Oct 2023
Alex
Modern, new and very clean. Close to great restaurants and bars. Not too touristy.
Leisure Partner
4/10
Poor
02 Oct 2023
Rickie
Room was moldy
Leisure Family
10/10
Exceptional
30 Sep 2023
Noel

Good quality hotel in a great position.

Good hotel 10 minute walk from Shimbashi Station.
Good access to both Narita and Haneda Airports on the Keisei Line.
Good top floor Onsen and great little bars and restaurants with a 5 minute walk.
Will stay again
Self
10/10
Exceptional
08 Sep 2023
Liyang
Very cozy and clean, staff are polite and efficient, I will recommend to my friends if they visit Tokyo in the future.
Friends_and_family Family
10/10
Exceptional
28 Aug 2023
Mileiddys
We had a great experience at this hotel. The spa was fantastic! The PJs were very comfy even for little kids :-). The hotel provided great amenities. We highly recommend it.
Leisure Family_with_children
10/10
Exceptional
13 Aug 2023
Matthew
Very nice hotel in a good location. Staff were excellent. Terrific sento on the 12th floor. Beds are small which made the room (a corner twin room) unsuitable for more than three.
Leisure Family_with_children

Location & surroundings

Candeo Hotels Tokyo Shimbashi
3 6 8 Shimbashi Minato Ku, Tokyo, Japan

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Candeo Hotels Tokyo Shimbashi

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