the b ginza

Japan , Tokyo
Tokyo, 8 Chome-12-13 Ginza, Chuo City
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100 reviews shown

6/10

Pleasant

10 Mar 2026

Aaron

Great location, decent hotel but the internet from the corner room I am staying did not have a strong reception.

Business

10/10

Exceptional

09 Mar 2026

Nathan

Small room as expected, but everything you needed, clean and good breakfast.

4/10

Poor

09 Mar 2026

Ryan

Small rooms dated furniture and not too clean

10/10

Exceptional

07 Mar 2026

PETER

Great hotel free coffee and breakfast pancakes. Great location for a trip to tokyo

10/10

Exceptional

03 Mar 2026

vanie

Stayed here for my Tokyo marathon trip.
It was clean and so welcoming. They have a breakfast style buffet, the food was great. They provide you with a lot of ameneties. They really make you feel home away from home. I would highly recommend.

10/10

Exceptional

03 Mar 2026

Kenny

Really nice shower and comfortable bed

6/10

Pleasant

02 Mar 2026

Jun

Bed had stain. Also, saw bug crawl on wall.

10/10

Exceptional

01 Mar 2026

camille

love the shower

10/10

Exceptional

01 Mar 2026

Jade

quite place to sleep and awesome employees there. luggage transfer to HND is super easy and convenient at a fair price. 10 out of 10.

Partner

10/10

Exceptional

27 Feb 2026

Melody Correa

We really enjoyed & hospitality of the staffs

10/10

Exceptional

27 Feb 2026

Paige

Clean room, good location, helpful staff

Partner

6/10

Pleasant

26 Feb 2026

Abigail

Nice location, rooms are small and reception lacking the typical welcome you’d expect!

Self

6/10

Pleasant

25 Feb 2026

Kelly

B Ginza hotel is near to Main Street , nice area however , our room is on the lobby floor and it was so noisy at night time. The room needs to be renovated, wall looks old and bathroom , toilet has very bad smell
We stayed 4 nights and it was not a pleasant at all. I will not recommend to stay at this place

Friends_and_family Family

10/10

Exceptional

24 Feb 2026

Renee

Great location!!

Friends_and_family Family

10/10

Exceptional

22 Feb 2026

Evelina

Very helpful and friendly staff; numerous amenities available and overall good room size and bathroom

Family_with_children

8/10

Excellent

18 Feb 2026

Sara

The room is typical size, you need to pay attention to the bed sizes when you book! We got a queen size bed so we had no surprises but I overheard some people making that mistake.
The room is clean but I stayed at much better hotels in Kyoto, not sure if the standards are lower in Tokyo. What I mean by standards is about what is included in the room; at the b Ginza, you have to grab supplies from the lobby yourself - things are not in the room for you. That was a bit of a surprise to us and disappointing, but at the same time, it's much more than what you get from most hotels in North America! The coffee in the lobby is actually great, and the juice available is really refreshing.
Overall 4/5 because I didn't want to spend too much time in the room, I wanted to see Tokyo.

Partner

10/10

Exceptional

12 Feb 2026

Paula

Very modern, nice and clean hotel with the best location and great breakfast. We stayed for 10 days here and everything was perfect! I totally recommend this hotel and I’ll be back ;)

Leisure Family

10/10

Exceptional

12 Feb 2026

Luke

Very good

10/10

Exceptional

10 Feb 2026

Mitchell

I loved the B Ginza, fantastic decor, bed, bathroom the complimentary coffee and pancakes! The staff were superb and so courteous. I would highly recommend the B to anyone visiting.

10/10

Exceptional

06 Feb 2026

Huma

Exceptional hotel! We had a lovely 9 nights at the b hotel, and always remarked on our exceptional choice.
The location is perfect. Close to the train and subway station, seconds away from Donki/Family Mart/7 Eleven/Drugstores, and walling distance to almost every major store you could want to visit in Tokyo.
The staff was wonderful - special shoutout to Subash who took great care of us and Gina in the dining room.
We booked the queen corner room, and found the bed comforable and spacious. The room is a bit awkward as rheres a support wall that takes up some room beside the bed, but it didn't make too much a difference since we mostly just slept in the room.
The shower is fantastic, and hits all rhe right notes!
One thing we didn't realize is that there is almost no storage space ie., drawers or closet space. Just two knobs off which to hang some clothes, and 4 hangers in total. The bathroom has two tiny shelves under the sink, and two under the mirror for storage. We ended using the ample space under the bed to store shopping bags and suitcases which worked out well.
Breakfast buffet was amazing and worth paying extra for, since you get a nice mix of Japanese food and Western style breads and pastries. We enjoyed Japanese fried chicken, salmon, mackeral, dumplings, chicken fried rice, scrambled eggs, boiled eggs, amazing buns, milk toast, and fresh fruit and yogurt daily.
We will gladly stay at the b Ginza again, or at its other sister hotels across Japan!

Leisure Partner

10/10

Exceptional

06 Feb 2026

Luz

The location was situated where the metro was very easy to get. Very walkable. I had my own room so I had plenty of space. But clean and love the all day coffee and early pancake machine. Great experience.

Leisure Friends

10/10

Exceptional

05 Feb 2026

Luke

Very good

8/10

Excellent

05 Feb 2026

Arundeep

Staff and amenities

Leisure Self

6/10

Pleasant

04 Feb 2026

Miranda

This place was a bit dingy and run down. I only stayed here for one night so it was fine, but would recommend somewhere else if you need a longer stay.

Leisure Family

10/10

Exceptional

03 Feb 2026

Eric

I loved the hotel staff. The front desk staff was wonderful. The staff that worked in restaurant were wonderful. Everything was perfect. Everyone worked so hard. I love your pancakes. The breakfast buffet was great. I liked the variety each day. Your location is great. I like the hotel was quiet.

Thank you for making my stay wonderful and comfort. Tokyo is great super city to visit.

Business Friends

10/10

Exceptional

01 Feb 2026

Cynthia

Super friendly staff! Great location.

Rooms are a bit small. Worth it to book thw bigger room. Ended up upgrading our room. Staff made the process seemless.

Will definitely book again!

8/10

Excellent

30 Jan 2026

Jana

Great location, amenities and shower

Leisure Partner

8/10

Excellent

26 Jan 2026

Wai Yee Joey

Restaurant staff excellent service

Business Self

10/10

Exceptional

26 Jan 2026

Lawrence

Great location, good room sized when compared to other hotels in Japan. Nice amenities including free coffee, and daily drink tickets. Loved the towel changes everyday. The bed is harder than normal but we were okay with it.

Leisure Family

10/10

Exceptional

25 Jan 2026

andrew

love this hotel, great space in a great location. my young family really enjoyed it

10/10

Exceptional

24 Jan 2026

Rommil

Staff was excellent

10/10

Exceptional

22 Jan 2026

Ignacio

Great staff. Great location. Ginza is the best. Multiple convenience stores located within 1 block and a Don Quixote is a block away as well. Would highly recommend.

8/10

Excellent

21 Jan 2026

Edward

Great access, comfortable room, attentive staff. Would stay here again.

Business_and_leisure Self

8/10

Excellent

20 Jan 2026

Chikako

Staff at the breakfast were very friendly and helpful. One staff member at the reception was rude but the rest of the staff was ok.

The room was clean except for the corners of the shower door and around the washing basin. It needs a proper scrubbing clean.

The Amenities were a great selection.

We will stay again.

Leisure Partner

10/10

Exceptional

18 Jan 2026

Ngan ling cora

The location is super convenient—just a short walk from the train station with plenty of shops around. But there's one thing that really needs to be improved: the washing machines. They only have two, and each wash takes a solid two hours. Plus, you can’t reserve them in advance. It’s such a hassle having to trek up to the second floor to see if one’s free. I tried to wash my clothes four times during my six-day stay but only managed to get one load done. I wasn’t lucky enough to wash again!

Friends_and_family Family

6/10

Pleasant

17 Jan 2026

Carla Regine

Lobby had a very strong scent which triggered my allergies. Room was clean but very small. Hotel is in a great location next to Don Quijote and a block away from Ginza shopping street.

Leisure Partner

10/10

Exceptional

17 Jan 2026

Pamela Mei Wan

Location was great. Room and all other amenities were good. Will definitely come back to stay.

Friends_and_family Family

10/10

Exceptional

13 Jan 2026

Denise

Staff was super helpful and solved an issue we with had with my booking error. Rooms were clean and location super convenient next to 7-11, Family Mart and drugstores = )

Leisure Family

10/10

Exceptional

12 Jan 2026

Karla

Room was always restocked with new towels and very clean. Very nice hotel and staff

10/10

Exceptional

05 Jan 2026

Yanhui

Very clean

Leisure

10/10

Exceptional

05 Jan 2026

Joyce

The room was clean, the subway stations were easy to access, and the staff were very friendly and easy to communicate with.

Leisure Family

10/10

Exceptional

05 Jan 2026

Taylor

Perfect location for shopping in Ginza or getting on metro. Super clean great staff. Rooms are small but I think that’s just Japan!

Leisure Partner

6/10

Pleasant

05 Jan 2026

stephen

The hotel is conveniently located, but for me it did not live up to its marketing pictures. My room had a small window that looked out to a side alley and the view was blocked by a stairway railing, it made me very claustrophobic and uncomfortable. When I go back through Tokyo to fly out I will not book that hotel again.

Self

10/10

Exceptional

04 Jan 2026

Desiree

The breakfast was great. The staff were so friendly and welcoming.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Wendy

Staff professionalism. Location and amenities.

8/10

Excellent

02 Jan 2026

Virginia

I was a little disappointed with this place, I read all the reviews and our room had 5 stars, so I was expecting a great room, overall I thought it was a little run down and it hadn’t been cleaned very well. The view was amazing and the shower was fantastic, the bed was good and the sheets were clean. Generally though it was a bit dirty and in need of an update. It’s a small room with nowhere to put luggage and no tea or coffee in the room, but there was a kettle and tea and coffee was free on the second floor.
I asked one staff member where the ice was and she didn’t even look up from the computer, just pointed to the general area and said something I didn’t understand.
The breakfast staff were amazing, so polite and welcoming. The area was great with plenty of places to eat nearby as was the main shopping street and rail. Location, amazing! Would I stay again - not sure.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Matthew

Well connected location while still on the quiet side. Room was great.

8/10

Excellent

31 Dec 2025

Ziad

Clean and free coffee and tea

Leisure Family

10/10

Exceptional

31 Dec 2025

Manish

Very nice location in central Ginza near a number of metro lines, this was our second stay here , rooms are clean and cosy and has a number of eating options nearby , and Konbini stores that are open 24hrs. Excellent stay overall.

Leisure Family

10/10

Exceptional

31 Dec 2025

Rajesh

A lovely hotel, the staff were wonderful and very helpful, the rooms were very comfortable and super clean. The breakfast at the hotel was excellent, providing options from continental, fruits, japanese and western options too. Also, the location is fantastic, super close to transportation options from Shimbashi station and also not too long a walk to Tokyo Station, which I did most days to catch the Shnkansen. Overall an excellent hotel on all levels and I will certainly return! Thank you very much everyone!

Leisure Self

8/10

Excellent

28 Dec 2025

Roberta

Well priced, clean and renovated. Nice shower. Not a lot of storage space in the rooms

Leisure Family

8/10

Excellent

26 Dec 2025

Alex

Great location and friendly Staff. Quiet

Leisure

8/10

Excellent

25 Dec 2025

Alexey

Rooms small, but comfortable, great shower. Awesome coffee machine in the reception area, and free pancakes.

10/10

Exceptional

25 Dec 2025

Joyce

The breakfast is very diverse and fresh. The staff speaks very good English

Leisure Family

10/10

Exceptional

24 Dec 2025

Reynaldo

Nice location in Ginza. Close to shopping. Staff was very friendly and helpful

Leisure Family

8/10

Excellent

24 Dec 2025

Glenn

An excellent mid-range hotel option. Excellent location, good size rooms for Tokyo.

Leisure Partner

8/10

Excellent

22 Dec 2025

Room is clean

Leisure Family

10/10

Exceptional

22 Dec 2025

Andrea

Will stay here again! I love the hotel.

10/10

Exceptional

21 Dec 2025

Brian

Very small room

Leisure Self

8/10

Excellent

20 Dec 2025

Zuzanna

Generally, it's a really nice hotel in a resonable price. Room was clean, spacious (suprise!) and in the good condition. Staff helpfull and happy to answer all my questions. Free coffee and amenities is a plus too! However:
- location is fine, near the shopping district, however there is approx. 10min to the subway, so when you have a huge bags please keep it in your mind.
- elevator is a disater... I understand that the building is a quite high and you have many guests, but waiting so long for the lift (even early in the morning when everybody's sleeping) is frustraiting
- water station. Any sustainable action, so not offering plastic bottles in the room, is fine, but please consider adding a water station on every floor... again, waiting for the elevateor, going down, then again waiting and going up it's such a waste of time...
To sum up, it's a nice hotel and would get back there if necessary

Leisure Self

10/10

Exceptional

20 Dec 2025

Tai Leng

Room is small, but very quiet and comfortable. Check-in/out is efficient. Decent size bathroom with excellent shower facility. Convenient location. Recommended

Business Self

10/10

Exceptional

19 Dec 2025

mary grace

room is small for a family of 4, but good location close to everything, clean and always smells good. the staff is very helpful.

Leisure Family

10/10

Exceptional

17 Dec 2025

Soonsuk

nice service

Business

10/10

Exceptional

17 Dec 2025

Aldo

Yes, and yes

Business

10/10

Exceptional

17 Dec 2025

Durand

The room was great staff was great amazing experience

Leisure Self

10/10

Exceptional

15 Dec 2025

Mary Julieanne

Great staff, overall clean room, great shower pressure, good proximity to shops and subway

Leisure Self

10/10

Exceptional

15 Dec 2025

Qiushi

Very clean and great location

10/10

Exceptional

13 Dec 2025

Luciano

The room was spotless and incredibly comfortable. The bathroom was simply amazing.

Friends_and_family Family

8/10

Excellent

12 Dec 2025

Warren

Perfect location!

Friends_and_family Friends

10/10

Exceptional

12 Dec 2025

JOSEPHINE

All the staff were polite, professional, friendly and helpful. The housekeeping team deserve a special mention, they are all wonderful! The room was clean and comfortable, I really enjoyed my stay.

Leisure Self

10/10

Exceptional

11 Dec 2025

Cheryl Ann

We stayed in the king room. Room space was tight at first. We learned the bed can be moved to the corner which created more space for the large luggage. Shower was amazing, water was hot, and good water pressure. Toilet seat was heated. Overall really comfortable stay. Would definitely come back.

Leisure Family

10/10

Exceptional

10 Dec 2025

John

The staff were beyond helpful and the double occupancy room I stayed in was fairly large for Japanese standards. Will come back and gladly recommend to others. It is literally right beside the famous buffet Ginza Happo.

10/10

Exceptional

10 Dec 2025

Kathy

We enjoyed our stay at the B Ginza during our stay in Tokyo. It was very convenient located for getting to trains and restaurants and shopping. Check in was easy and the staff were excellent The room was very clean and comfortable.

Leisure Family

10/10

Exceptional

09 Dec 2025

Delong

Clean hotel. The room was small, but it didn’t matter to me.

Leisure Self

10/10

Exceptional

07 Dec 2025

YOKO

Very small, but very clean and safe. I loved your shower. It was the best.

Self

10/10

Exceptional

07 Dec 2025

Rosemarie

Great location in ginza, just walking distance to the station and all the flagship stores. The hotel offers complimentary drinks and pancakes. Would stay here again

Leisure Friends

8/10

Excellent

05 Dec 2025

Courtney

My only complaint is the “restaurant.” Half the menu items are sold out. What I did order was old and stale. Plus the bought items have to be eaten in the restaurant, I wasn’t allowed to take it to my room

Leisure

8/10

Excellent

05 Dec 2025

John

This property is good overall. My only complaint is the check in. If the property is gocused on using automatic check in why bother staffing it with an unhelpful and non-courteous, non-japanese check in person. He was not helpful at all. Apart from this I would recommend the B Ginza. Great location, good value of price to size and cleanliness, but che k in was not good. I was the only person checking in and it was not as pleasant as I would expect in Japan.

My friend who stayed in a different room and checked in a day later made the same comment about a bad check in experience, with the same individual. While I would be willing to stay at B Ginza again, in the future, my friend said that his negative experience at check in made him decide that he would never stay at B Ginza again.

Leisure

10/10

Exceptional

01 Dec 2025

Danielle

Clean room and very helpful staff

Leisure

10/10

Exceptional

30 Nov 2025

Nathalie

Perfect location, nice hotel, clean & quaint. Room is small but great for 2 people and minimal luggage. 5 - 7 minutes walk from Giza six shops & dining. Plan on retuning.

Leisure Partner

8/10

Excellent

29 Nov 2025

Izabela

Staff was great. Room was clean and had everything you need. Room temp was easy to adjust. Walkable location. Perfect and affordable spot for the location.

6/10

Pleasant

29 Nov 2025

Christopher

Overall I loved the location of this hotel as well as the staff and the amenities (like the bar and breakfast). Overall I only really have two complaints. One is rather minor - the room gets really dusty. This may just be due to the fact the rooms are pretty small, but more frequent dusting and/or vacuuming would be appreciated. The larger issue is where they store the trash. They store bags up very close to the first floor elevators. At night, it absolutely reeks. This alone is almost enough for me not to want to come back and I hope they find a better solution.

Leisure Friends

10/10

Exceptional

28 Nov 2025

Thao

Overall experience is nice. Staff is friendly enough. It’s near family mart and donki and the ginza shopping area. Train station is further than I expected but still walkable

Leisure Family_with_children

8/10

Excellent

28 Nov 2025

Terrence

Location is great. Right in the center of Ginza. Very walkable. Breakfast is very good. Good selection and tasty. Rooms are clean and modern. Very small. Our room looks out to a dark concrete wall.

Leisure Family

8/10

Excellent

27 Nov 2025

Preston

Our stay was very pleasant and the staff was responsive, efficient, and very helpful, our only complaint is that the trash is disposed of near the only elevator to enter the hotel, so depending on the time of day there would be the strong smell of garbage while we waited for the elevator.

Leisure Friends

10/10

Exceptional

26 Nov 2025

Ara

Hospitable staff.

Leisure Self

10/10

Exceptional

26 Nov 2025

Rolando

Some great ramen spots within a 10 minutes of walking and a Don quijote within 5 minutes. Very quite spot and staff was friendly and helpful.

Leisure Family

10/10

Exceptional

25 Nov 2025

Ara

Very hospitable staff.

Leisure Self

10/10

Exceptional

25 Nov 2025

Ara

Very hospitable staff.

Leisure Self

4/10

Poor

21 Nov 2025

australy ann

Very tiny rooms with barely any space to move.

Leisure Family

10/10

Exceptional

20 Nov 2025

Claudia

Great location. Thanks for the drink vouchers, coffee and pancakes. These little touches go a long way.

Leisure

8/10

Excellent

18 Nov 2025

David

Good location and amenities. Friendly and helpful staff at this location.

10/10

Exceptional

18 Nov 2025

Scott

Great hotel, quiet, and just off the main Chuo Dori of Ginza. Super convenient transport options within 5 minutes walk. For central Tokyo, hard to beat the price, as well. Highly recommend.

Leisure Partner

10/10

Exceptional

17 Nov 2025

Colby

The location was excellent in Ginza near all the shopping and restaurants. The room was great. Plenty of offered amenities and the free drink vouchers were a welcome touch.

10/10

Exceptional

17 Nov 2025

Sze Wun

Great location accessing multiple JR and local subway lines. Good price for the quality of room and amenities provided

Friends_and_family Family

10/10

Exceptional

15 Nov 2025

sheila

Clean room

Leisure Partner

10/10

Exceptional

14 Nov 2025

Yasmine

The rooms are small so upgrade to a bigger room if you have 2 occupants. I got a corner room thinking if would be bigger but there was hardly space for 2 luggages. Great shower and comfortable bed. They can offer more free beverage options such as non-alcoholic Japanese beverages. I would stay here again, its near by public transportation and shopping.

Leisure Family

10/10

Exceptional

13 Nov 2025

Jason

Enjoyed my stay a The B Ginza. Great accommodation!

Leisure Self

6/10

Pleasant

12 Nov 2025

Jenny

The staff members are great. I wish the washer and dryer had a better system. Or add more machines. It was always occupied. Beds were stiff