Name: Ginza Hotel By Granbell
Address: Chuoku Ginza 7 2 18, Tokyo, JP

10/10

Exceptional

04 Aug 2026

Anaudi

Amazing hotel and area

10/10

Exceptional

02 Aug 2026

courtland

Excellent hotel and location!

10/10

Exceptional

30 Jul 2026

Rodolfo

We had a nice stay at Ginza hotel, clean and friendly staff. Close to shops, restaurants and train stations. Breakfast buffet is average but overall stay if good.

10/10

Exceptional

26 Jul 2026

Mark

The hotel lobby was on the fifth floor. Not the hotel’s fault; I just don’t recall being told that. Not a big deal. Bigger room than usual for Tokyo. Very helpful staff, lively neighbourhood with lots of interesting restaurants. Not too far from the subway either.

10/10

Exceptional

21 Jun 2026

Catherine

Love this hotel with many shops near by.

Family_with_children

8/10

Excellent

17 Jun 2026

Satoshi

Simple, but clean, well organized hotel in the middle of Ginza. So convenient. Close to many restaurants, cafes, bars, and train stations. Wish there were a closet, but was able to manage.

Self

10/10

Exceptional

10 Jun 2026

Leanne

Breakfast was amazing! Staff very helpful and welcoming

Friends

10/10

Exceptional

09 Jun 2026

Anthony

Super nice and accommodating. Would book a stay again!

Partner

10/10

Exceptional

09 Jun 2026

Jane

We really enjoyed our stay! We chose a triple room with a balcony and it had plenty of space. The beds were very comfortable, we loved the pillows, and the bathroom was gorgeous. On a positive note there's also 7-Eleven right downstairs too. The only slightly negative things about the property was we did not enjoy the breakfast at all, we would skip paying for it next time. All the food was left laying out in the counter without warming plates or ice. Foods that were meant to be hot (sausage and tater tots) were kind of lukewarm and foods that were meant to be cold (milk) were room temperature. It wasn't the best. We also could unfortunately hear the local bars in the area- people singing and making noise until 4 AM. It wasn't enough to keep us up at night but you definitely heard it. For us, we would definitely stay here again.

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Maria

Great hotel and amazing location!

Family

6/10

Pleasant

02 Jun 2026

PuaySen

N business trip, stay for 4 nights, the breakfast throughout the 4 days is the same food, also limited varieties and options.

Business

6/10

Pleasant

25 May 2026

Lee

Located in a great area for shopping and food. We ate on Ginza Corridor every night as the options and food were so good! Left the hotel a little bit disappointed though.

The Queen room has a clothes rail but only 4 hangers and no drawers or cupboards to unpack. Our items were on the floor under the bedside tables, over our suitcases and piled on a table. More options needed for longer stayers please or bring some coathangers with you! We didn't have the best sleep either as the bed and pillows were a bit firm for us. The bathroom was lovely though and we really liked the rain shower.

The spa is really nice but you have to take your room towel down and bring it back. An extra towel in your room would be perfect as I like to keep my room towel in my room.

There is an happy hour in reception every night with free wine! This is awesome but every night there were no glasses left. More engagement from reception staff would be nice too, to help make it feel more inviting.

TIP: The restaurant sounds amazing but it was fully booked every day when we arrived. Book before you arrive to guarantee a table.

Partner

6/10

Pleasant

19 May 2026

Naheed

Bkfst was not great, room needs to be cleaned properly

10/10

Exceptional

14 May 2026

Meagan

Beautiful hotel. Everything was top quality and very comfortable. I would stay here again when I visit Japan. I was very happy with my stay.

8/10

Excellent

09 May 2026

Cory

The place was great, hotel is clean, staff was amazing. The only issue, is the rooms are extremely small.

10/10

Exceptional

09 May 2026

Tom

Amazing place to stay with helpful staff and great location

Partner

6/10

Pleasant

08 May 2026

Ayad

“I had a fantastic stay at this hotel—it’s right in the heart of Ginza, with shops, bars, and restaurants all on the same street, making it super convenient. You can walk easily to everything. The big downside, though, is that it’s right next to the main railway station. Trains run all day, and the noise is really loud. We rented a room with a balcony, but you can’t even open the door because of the constant train noise. So, apart from the noise, everything else was great.”

Partner

10/10

Exceptional

03 May 2026

Jessica

The staff was kind just your check out time was a little aggressive the call the room for us to leave

Family_with_children

10/10

Exceptional

02 May 2026

Alec

Great location, nice rooms, perhaps on the smaller side. Not much space to hang clothing. We were only here for a 4 nights so not a issue if staying for longer wouldn't be ideal.

Friends

10/10

Exceptional

24 Apr 2026

Dana

Enjoyed the spa

Business

10/10

Exceptional

23 Apr 2026

Anthony

Amazing location, with also an Amazing venue below the hotel. This is definitely my go back to everytime for a night out.

Self

8/10

Excellent

22 Apr 2026

Ashley

Staff was kind, room was clean, but the room I booked online didn't look like what I received so that was a little disappointing.

8/10

Excellent

19 Apr 2026

Nur Aysha Anggraini

Rooms are small but it is at a convenient place to get anywhere

Family

10/10

Exceptional

04 Apr 2026

Michael

Great location. Great restaurant

10/10

Exceptional

03 Apr 2026

Hiral

Great service. Clean room and staff was very friendly.

Family_with_children

6/10

Pleasant

31 Mar 2026

Sharon

B

10/10

Exceptional

22 Mar 2026

Clara

Great service, clean rooms and prime location!!!

Family

10/10

Exceptional

20 Mar 2026

Ching Wei

Great location! Great staff! Room is clean and comfortable, recommend!

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Joanna

Great clean room. Perfect for 4 people. Bathroom was modern and clean.

10/10

Exceptional

12 Mar 2026

Zoey

Shops nearby, great air on. Stand out was the customer service provided

Partner

10/10

Exceptional

26 Feb 2026

Lalaine

Nice hotel, great room, staff, amenities, and great location for shopping.

Family

10/10

Exceptional

24 Feb 2026

Homin

All good

8/10

Excellent

22 Feb 2026

Anthony

The hotel is tucked along the train tracks but even so the sound insulation was great. The room was slightly smallish but very clean. The onsen was excellent. The breakfast was light on western style dishes.

10/10

Exceptional

22 Feb 2026

Peter

Room very comfortable, with excellent bathroom, shower and tub. Room was large enough to be comfortable in.

Business

6/10

Pleasant

15 Feb 2026

Matthew

The hotel is fine and staff were all very polite and helpful. Decent size rooms for Tokyo. But the lobby was always full of luggage being stored. It’s looks messy and gives a bad first impression.

8/10

Excellent

12 Feb 2026

Joe

Room was clean and had all the amenities. Issue was beds were hard and pillow to low. But I guess it's what your use to. No issues with hotel.

Leisure Family

8/10

Excellent

09 Feb 2026

seok jun

방도 깨끗하고 관리가 잘됨, 직원친절했으며
사우나 시설이 훌륭해서 여행에 피로 풀기에 아주 좋았음

Friends_and_family Family

8/10

Excellent

05 Feb 2026

YOUNGGWON

네 친절하고좋았습니다.

Business

4/10

Poor

02 Feb 2026

Joshua

trash

8/10

Excellent

26 Jan 2026

Bettina

We loved our room and the spa!

Leisure Partner

4/10

Poor

17 Jan 2026

James

On arrival the bathroom had another persons hair lying in the bath with the floor soaking wet. The room was rather dirty and tried to be out the room as much as possible.

Partner

10/10

Exceptional

16 Jan 2026

Deirdre

Excellent location, and in spite of overlooking the railway track, the room was not noisy. Nice enough room.

10/10

Exceptional

16 Jan 2026

Jing

The hotel is clean and well maintained, and the room is a decent size. Although it is close to the train tracks, we did not hear any noise during our stay. There are many dining options located in the same building and along the same street. The hotel is conveniently close to Ginza Metro Station, and a taxi to Haneda Airport costs about 8,000 JPY.

Breakfast is served on the 10th floor and offers a nice view. The food selection is acceptable, though I wish there were more fruit options available.

Friends_and_family Family

10/10

Exceptional

14 Jan 2026

Eleanor

Very friendly staff and great service. Awesome breakfast set up on rooftop. Also has free access to spa and pool. Convenient location only minutes away from train and lots of food options around! Highly recommend.

10/10

Exceptional

09 Jan 2026

Melissa

Excellent stay. Clean, large rooms. Onsen a bonus

Friends_and_family Family

8/10

Excellent

03 Jan 2026

Jose Emmanuel

Courteous staff

Leisure Family

6/10

Pleasant

12 Dec 2025

Renald

Definitely not considered a 4 or 5 star hotel. The location was great but the room overall was VERY small and dark! The bathroom sink doesn’t even have enough room to place your own toiletries.

4/10

Poor

11 Dec 2025

Chi yuen

Budget hotel quality

Business

10/10

Exceptional

07 Dec 2025

Ryan

Accommodating and friendly staff, nicely designed rooms, luxurious bathroom and a great location in a culinary-rich corner of Ginza. A great choice for your stay in Tokyo.

8/10

Excellent

01 Dec 2025

Wing Hing

Daily house keeping does a good job. The common area is comfortable to enjoy complimentary coffee and tea. Don’t miss it.

10/10

Exceptional

27 Nov 2025

Charlene

The end of my Japan journey.
This hotel was in a great location, in between three train stations, with plenty of shopping, parks, and close to Tokyo station. The room was nicely updated and the Onsen was complete- with a hot/cold tub, sauna, relaxation room, and a spa.

Self

10/10

Exceptional

26 Nov 2025

Kiatttikul

Great hotel in great area

Leisure

8/10

Excellent

18 Nov 2025

Andrew

Fantastic location, friendly staff, nice room

Leisure Partner

10/10

Exceptional

14 Nov 2025

Maria Ruth

Great stay. Convenient location.

Leisure Family_with_children

10/10

Exceptional

14 Nov 2025

Steve

Friendly staff!

Leisure Family

10/10

Exceptional

13 Nov 2025

Peter

Great location in the Ginza close to the main sights of the area and also a good selection of bars and restaurant nearby.
Access to the lovely spa area was a bonus
Incredibly helpful staff

Leisure Partner

10/10

Exceptional

13 Nov 2025

David

We had a really pleasant stay at Hotel Giza. This was our second time staying here, and once again everything was smooth and enjoyable. The staff was welcoming, the room was comfortable, and we had no complaints at all. We truly appreciate the consistency and hospitality, and we’ll definitely be returning again.

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

Tony

Bathroom badly designed. Lack of any shelving.

Leisure Family

10/10

Exceptional

21 Oct 2025

Karen

Room is very clean and staffs are very friendly.

Business_and_leisure Partner

8/10

Excellent

19 Oct 2025

Jose

Breakfast food needs to be hot. The food was either cold or barely warm.

Leisure Partner

10/10

Exceptional

18 Oct 2025

sheila

Convenient location, the center of Tokyo with many shopping locations

Leisure Family

6/10

Pleasant

16 Oct 2025

Amed

Great location!
Room was small but actually perfect for us 4 (two adults 2 kids 5/6yo
A window was nice even though the view was in between buildings and vents. Clean
Front desk staff was okay. Not warm

10/10

Exceptional

13 Oct 2025

Helkei

Great location

Great location and great stay! The location was on Corridor Street, which has amazing restaurants. Breakfast was amazing and worth the extra. Hotwls lays two breakfast prices. Not sure the difference but go for the cheapest price. Breakfast is a buffet with a nice variety of food that tends toward Japanese. Room was much smaller than advertised, however. Didn't check out the spa due to negative reviews.

Partner

8/10

Excellent

08 Oct 2025

Esther

Location was great.
Staffs were nice.
Room furniture was inconvenient.

Leisure

10/10

Exceptional

04 Oct 2025

Kathryn

Staff was excellent and helpful. Rooms larger than most of what you would see in Tokyo. Surprisingly ok with the space for three people.

Leisure Friends

10/10

Exceptional

27 Sep 2025

Mauricio

Clean room, close to a lot of restaurants and close to the subway, it has a very nice onsen

Leisure Partner

10/10

Exceptional

22 Sep 2025

Thomas

Beautiful property and wonderful staff.

Leisure Family

10/10

Exceptional

16 Sep 2025

Mai

The hotel had great service and was nearby plenty of shops and restaurants. Walking to the nearest station was only a few minutes away so you could get around Tokyo very quickly.

Leisure Family

10/10

Exceptional

11 Sep 2025

Nichole

Wonderful customer service the hotel is around everything love it😊

Leisure Self

6/10

Pleasant

04 Sep 2025

Li Ming

Our room is actually big for 3 people compared to the other Ginza hotels we stayed before. It had space to walk around in the room and lay down the 3 suitcases.
Bathroom is also in a decent size, however, there is an odd smell in the bathroom like sewage. Also, the air vent is on the ceiling right above the 3rd bed, the strong cold air blew directly onto my head when I was sleeping, which made it very uncomfortable and gave me headache.

Leisure Family

10/10

Exceptional

24 Aug 2025

Kenneth

We stayed here on our last night after two weeks traveling in Japan. It was a perfect spot to relax and contemplate our adventure. Everyone was very nice and helpful at the hotel, and our room was very comfortable. We would definitely stay here again. If you are looking for a nice shopping district, Ginza is really popping. Plus tons of great food.

Leisure Family

10/10

Exceptional

01 Aug 2025

ROSENDO

thanks all was great

10/10

Exceptional

18 Jul 2025

Andrea

Fantastic room, location and sauna!

I loved everything about Ginza hotel! The location is amazing, a full street of restaurants right in front of the entrance, combini in the same building, two minute walk to Ginza Main Street. The saune is a huge plus! The room and bathroom were specious and very clean. The breakfast closes a bit too early, also the checkout time is quite early, but overall I loved the stay.

Partner

8/10

Excellent

11 Jul 2025

Nicola

Good for short business trip

Great location but the rooms larger rooms and still small. Good breakfast.

Business

10/10

Exceptional

10 Jul 2025

Conor

The Japanese style sauna with hot and cold pools was great the kids enjoyed trainspotting on the 10th floor rooftop bar restaurant which has a food happy hour in the evening and nice breakfast in the morning

Leisure Family_with_children

10/10

Exceptional

07 Jul 2025

stephen

clean firiendly great location

Leisure Family

10/10

Exceptional

29 Jun 2025

Verified traveler

Amazing place!

So amazing from the staff to the area we were at. Loved it here!! I would recommend to everyone.

Friends_and_family Family

10/10

Exceptional

23 Jun 2025

David

Very clean room, nice and friendly staff! Good location as well.

Leisure Friends

10/10

Exceptional

19 Jun 2025

Bonnie

Nice hotel in Ginza. Not as close to train stations as had hoped for but definitely walkable.

Leisure Family

10/10

Exceptional

04 Jun 2025

FEDERICO ERNESTO

Location is great

10/10

Exceptional

03 Jun 2025

Alejandra

I stayed here for a week and it was very enjoyable. The area is great and in walking distance of many shops.

Leisure Friends

10/10

Exceptional

21 May 2025

Albert

Job well done.👍
Great people clean rooms. AC works well.

6/10

Pleasant

21 May 2025

Eric

Rooms were dil

10/10

Exceptional

21 May 2025

Verified traveler

Service was excellent especially from Thushara, very helpful and friendly. Good location, accessible to subway, restaurants, shopping are nearby.

Partner

8/10

Excellent

20 May 2025

Maikel

Great experience

Leisure Family

6/10

Pleasant

14 May 2025

Wendy

I found nuts on the floor in my room

Business

8/10

Excellent

13 May 2025

Tracey

Hotel is close to great dining options, shops and transport. Lots of choice and walkable. 7 Eleven located underneath.
Hotel is brand new and rooms were a good size and very comfortable.
Staff were helpful and housekeeping were fantastic.
There is a lack of storage in the bathroom and ability to store clothes in the room even with additional hangers.
Wifi does not always work even when reconnecting several times.
Nightclub underneath was really loud and sometimes until 4am. Could not even hear the TV for the music and ear plugs didn't help. Understand it was Golden Week but we were on the 6th floor!

Leisure Partner

10/10

Exceptional

13 May 2025

Jonathan

Awesome place to stay in Tokyo. VERY convenient to get around also!

Partner

10/10

Exceptional

12 May 2025

Jaweed Ali

Clean