Musse Ginza Meitetsu

Japan , Tokyo
TOKYO, 7 12 9 Ginza Chuo
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100 reviews shown

10/10

Exceptional

14 Mar 2026

Hoi Sze Kathy

Super friendly staff, clean room, and good breakfast (my partner liked it a lot). The location is great too. Higashi-Ginza Station is just a 5-minute walk and provides direct access to both Haneda and Narita Airports via the Keikyu/Asakusa lines. Ginza Metro Station is also a 5-minute walk away, and Yurakucho JR Station is about a 13-minute walk. Super convenient. We would definitely use this hotel again when we are back in Tokyo next time. Arigatou.

Partner

10/10

Exceptional

13 Mar 2026

Dayton

The room was clean and relatively spacious and the deep tub was so nice after long days of walking as well as the complementary heated eye masks. If we make another trip to Tokyo we are very likely to stay here again. It was in a nice central location to shopping areas, Tsukiji Fish market, and transit hub stations making it easy to get around the Tokyo area.

Partner

10/10

Exceptional

10 Mar 2026

Debbie

Clean room albeit a bit tight - but again, we are in Tokyo! :P

Partner

10/10

Exceptional

09 Mar 2026

PATRICK

Great place to stay.. location, condition of hotel, staff.. all great

Partner

10/10

Exceptional

09 Mar 2026

Pamela

Yes the location was very convenient

10/10

Exceptional

07 Mar 2026

Cynthia

Love this place!!!

Family

10/10

Exceptional

06 Mar 2026

Louise

In a great area in Ginza close to shopping and transit...would stay here again!

10/10

Exceptional

06 Mar 2026

Cynthia

The room was perfect, the breakfast was great and the location of hotel was excellent. The staff were super nice and helpful, we really enjoyed our stay there!

Family

10/10

Exceptional

03 Mar 2026

Tracy

Rooms were clean, staff was so helpful.

Self

10/10

Exceptional

01 Mar 2026

Jemine

Very nice and clean room, as well as a very warm team of staff. Convenient location for getting around Tokyo and above a 7-11!

Self

10/10

Exceptional

01 Mar 2026

Melanie

Clean room, staff was very friendly. I also appreciated the pajamas they gave us when we arrived and cleaned the room. I would stay here again they also have storage in case you need them to keep your luggage for the day before you leave for your flight or next stay which I really appreciated since I had a flight at 8:45pm.

Partner

8/10

Excellent

01 Mar 2026

Jason

Staff were wonderful, rooms were smaller but as expected. Great location.

Partner

10/10

Exceptional

28 Feb 2026

Jeremy

The room was very clean and stocked. They have a section on the second floor where you can basically shop for self maintenance care for FREE. Also they provide umbrellas when it rains for FREE! The customer service is top notch. We felt really secured and safe there as you need a key to use the elevator. They also have a separate key to the smokers section to keep you separated from the non smoking section and keeping you safe. They also provide humidifiers in the hallways as well has the rooms. There is a teapot provided in the room (tea is provided on 2nd floor, with the other FREE amenities). 711 is on the 1st floor and open 24 HOURS. The egg sandwiches are phenomenal by the way. They also have a restaurant in the hotel if you want to dine in.

Partner

10/10

Exceptional

26 Feb 2026

william

Staff were amazing

10/10

Exceptional

25 Feb 2026

Mark Franz

The room was nice and cozy. They provided new towels at your doorstep and bottles of water everyday. Great amenties with an onsite onsen his and hers! Located not too far from the station and a few mins walk from nishiki market.

6/10

Pleasant

25 Feb 2026

Lara

I accidentally booked a smoking room which was my mistake but the room also was dated and did not look like the photos

10/10

Exceptional

18 Feb 2026

Horatiu

Clean room, friendly staff, great location in Ginza. Would stay again.

10/10

Exceptional

18 Feb 2026

Megan

We stayed here specifically because it was in a great location and seemed to have a good breakfast. We were blown away with how many fun options they had to choose from in the breakfast buffet and we talked about it for the rest of our trip. The only thing that could have made it better is if the lighting was a little more moody in that area, we kept wanting them to turn some of the lights off haha. We'd definitely stay there again though! (we loved the pajamas too!)

Friends_and_family Friends

10/10

Exceptional

14 Feb 2026

Johnny

Very good

10/10

Exceptional

13 Feb 2026

Flora

Very clean

8/10

Excellent

02 Feb 2026

Ken

Nice place

Leisure Family

10/10

Exceptional

26 Jan 2026

Warren

Clean and very convenient. Walking distance to many attractions. Friendly staff and great service!

Leisure Friends

10/10

Exceptional

25 Jan 2026

Richard Cota

The staff were really friendly and helpful, and the location is also in a really good area with a lot of convenient stores and shops.

Leisure Partner

10/10

Exceptional

24 Jan 2026

Raziel Angeli P

Great staff, good amenities, and walkable to a lot of places and close to the train stations.

Leisure Partner

10/10

Exceptional

19 Jan 2026

Huiyi

Welcoming staff, very convenient location, and clean room for a reasonable price. Definitely recommend.

10/10

Exceptional

18 Jan 2026

Aaron

Clean, courteous staff, very helpful.

Leisure Family_with_children

8/10

Excellent

13 Jan 2026

Yeshwant

The hotel is in a good location. Close enough to the main Ginza shopping area but couple blocks away so it’s quiet. 711 and Family Mart right next door. Hotel and room were clean.
The room as expected was small. It’s Tokyo after all. However did not realize from pics that the wash basin was in the room and desk was connected next to it. There is no smoking section at hotel. Staff told me I have to go 10-15 mins away to subway station to smoke. Every hotel in Japan I stayed (7 trips) has a small smoking section in the hotel somewhere. The staff was cordial but not friendly like other places. Property is decent but don’t think this would be my top choice again.

Leisure Self

10/10

Exceptional

12 Jan 2026

Andrew

Perfect hotel if you want to stay in Ginza next to everything you need

Leisure Partner

8/10

Excellent

11 Jan 2026

Jeffry

Great location within walking distance of Tsukiji market, Ginza district and transportation options. Staff was helpful.

10/10

Exceptional

10 Jan 2026

Sai

Staff was very helpful. Location is goid with walkable distance to traun, bus stations, restaurants and stores.

Leisure Partner

10/10

Exceptional

07 Jan 2026

Brittany

Amenities, clean and beautiful room, staff! Everything was top notch!

10/10

Exceptional

30 Dec 2025

Tram

It was great and convenient. The staff was very helpful. I would stay there again.

Leisure Friends

10/10

Exceptional

24 Dec 2025

Tai-Wei

‘

10/10

Exceptional

22 Dec 2025

MUSTAFA

Comfy beds

10/10

Exceptional

18 Dec 2025

Kyoko

I have stayed here a few years ago but the rooms were still in good shape and very clean. I appreciated the new towels every day, even though we didn’t require a full room clean. I’ll pick this hotel over others since I like the Japanese bath setup. The only issue I may have is the pillows weren’t the most comfortable.

Partner

8/10

Excellent

01 Dec 2025

Eric

Great location, restaurant in the hotel for breakfast/steak lab in the evening was very good. My only complaint was that the room was very small - my wife and I stayed for a week. Otherwise, great hotel!

10/10

Exceptional

26 Nov 2025

Joanna

Great location!

Partner

10/10

Exceptional

23 Nov 2025

Priti

Great, charming hotel with a lovely staff and everything I needed for a short stay! Would definitely book again.

Leisure Self

10/10

Exceptional

22 Nov 2025

Sahitya

Great stay. Multiple restaurants close by. Transit was easy to get to. Quiet area so it was perfect for our jet lagged days :)

Partner

4/10

Poor

21 Nov 2025

Yong

receptionist front desk very poor service

Leisure Partner

10/10

Exceptional

20 Nov 2025

Chantel

Very accommodating, get location! I will definitely book again.

Leisure Family

10/10

Exceptional

14 Nov 2025

Byron

Great customer service. Washing machine and dryer was a nice amenity. Rooms were very clean. Would stay again.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Amarveer

The room was spotless, not as spacious but still comfortable. 7/11 connected to the hotel making it super convenient to get whatever you need without going anywhere. Staff was very friendly and amenities were available at your pleasure!! The hotel is very nice and we do suggest staying here.

Leisure Partner

8/10

Excellent

12 Nov 2025

Angelica

This was the nicest and most spacious hotel we stayed at during our trip to Japan. It’s very close to restaurants, shopping, public transportation, and has a 7-Eleven connected to it for easy access to quick eats, souvenirs, and an ATM. Beds were cozy, rooms were immaculately clean, and most rooms had a view of the city. Wish there was more variety of simple breakfast foods to eat as most of the buffet options were pretty to look at, but didn’t satisfy our hunger. Would definitely stay here again for the amazing staff and convenient location!

Leisure Partner

10/10

Exceptional

04 Nov 2025

Cecili

I had such a wonderful stay here, and I especially want to thank the manager, Toko. He was incredibly helpful on my first night after arriving, and his kindness really made a huge difference. All the other managers and staff were also so friendly and welcoming to both me and my son.

It’s rare nowadays to find a place where people genuinely care, but this hotel absolutely made us feel at home. It might not be the most luxurious or “top 5-star” hotel I’ve stayed in, but it has become my favourite by far. The warmth, support, and hospitality we received here truly made this one of the best decisions I made for our Japan trip.

I can’t thank them enough — we’ll definitely be back.

Leisure Family_with_children

10/10

Exceptional

02 Nov 2025

ALWYN

For me the highlights were definitely the front desk service - from helping to keep the laundry post washing machine round, keeping the delivered luggage safe to the replenishment of room towels/water daily when we did not want the room cleaned but the most impressive part was the variety that the hotel breakfast provided - best dish was the fish for me.

The room itself was small but I would say expected for Tokyo standards but the experience was A+ for me in regards to everything else.

Leisure Family

10/10

Exceptional

31 Oct 2025

Sebastian

Good location, a short walk to trains … great staff very helpful accommodating to a new room as I booked a smoking room originally

Business_and_leisure Family

10/10

Exceptional

31 Oct 2025

Lance

Great location, friendly staff, clean room. Enjoyed our stay!

Leisure Partner

4/10

Poor

27 Oct 2025

Soheil

Cheap hotel. I get that Ginza is a super busy area and hotel rooms are small. But do they need to also have low quality towels? I stayed here for one night. On the second day I asked for one extra water bottle and they didn't accommodate arguing that water bottle rule is one per night lol. They also charge 2000 per hour for later checkout starting from 10 am. I've been in Japan for a while now and this is the least appealing hotel experience based on my data points.

Leisure Partner

10/10

Exceptional

27 Oct 2025

madilyn may

The service was excellent. The location was very convenient, and everything was accessable.

Leisure Family

2/10

Poor

23 Oct 2025

Gregory

This is the worst service I have ever received in a Hotel.. After cleaning my room which I am a neat person the room appeared as only the bed had been tied even though I had made the bed myself that day and every day. I noticed the hand wash was nearly empty after cleaning and reported this to hotel staff. The staff on the phone were disrespectful, dishonoured me and we're unhelpful. I made a reasonable request to have the hand wash replacement made by 12 noon while cleaning occurred between 11AM and 2PM. The staff were unable to confirm this would happen. I had previously told reception that I had a bad back and the mattress was soft requesting that they replace the mattress. They refused and said they could not help me. I would NEVER STAY IN THIS HOTEL AGAIN!!
GREG
TWO

Leisure

8/10

Excellent

14 Oct 2025

Paolo Jose Capistrano

Good location to serve as home base if you want to stay at the Ginza area. Near DonQ and Ginza 6 main street. Room is a little smaller compared to other hotels and can make packing and unpacking a fun challenge but the value of what you get overall makes up for it.

Leisure Family

10/10

Exceptional

11 Oct 2025

shunguo

Nice rooms, and close to shopping centers and subway stations.

Leisure Family

8/10

Excellent

10 Oct 2025

Cara

Room was a good size, staff helpful and friendly, the bathroom and shower were new to me so instructions would have been helpful.

Leisure Self

10/10

Exceptional

10 Oct 2025

Jay

First time in Japan. Staff, property, location, pricing, and cleanliness. It was a great stay.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Kayla

I love it here. Staff was amazing and breakfast was amazing in a great location. I will be back!

Leisure Self

10/10

Exceptional

07 Oct 2025

Natalie

Staff was extremely.helpful and amazing

Leisure Family

8/10

Excellent

07 Oct 2025

Megan

Everything but the bed (very hard) was nice.

Partner

10/10

Exceptional

07 Oct 2025

Christopher James

Wonderful hotel with attentive staff. Great location.

8/10

Excellent

04 Oct 2025

Derrick

The room was much smaller than we anticipated from the photos Expedia site.

Leisure Partner

8/10

Excellent

04 Oct 2025

Caroline

Travelled solo for a business trip, room was compact but very fu

10/10

Exceptional

02 Oct 2025

Sharion

Girls trip

Excellent location we walked everywhere from here. The ac was perfect, nice hotel.

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Mauricio

Great área to stay at

Leisure Partner

10/10

Exceptional

27 Sep 2025

BALKAR

Great rooms, location and staff!

Leisure Partner

10/10

Exceptional

23 Sep 2025

Nathan

In the perfect area, just a few minutes from the train station, a 7/11 connecting to the hotel, walking distance to the Ginza shops. Couldn't have asked for a better hotel.

Leisure Partner

10/10

Exceptional

19 Sep 2025

Mary

The staff was super helpful. Plenty of restaurants to choose from nearby as well as shopping. The 7eleven downstairs was very convenient. Would stay again.

Leisure

10/10

Exceptional

17 Sep 2025

Criscel

Lovely property, clean, comfortable. Location was convenient, a 7-11 is attached. We had a great stay, would definitely recommend.

10/10

Exceptional

13 Sep 2025

Victoria

Staff was very accommodating with holding our luggage while fly in before check in. Friendly staff and room were very clean and beds were so comfortable. Would recommend staying here to all friends and family!

Leisure Family

10/10

Exceptional

12 Sep 2025

Erica

Very convenient, good value, nice staff.

8/10

Excellent

10 Sep 2025

Silvia

The hotel is in a great location in Ginza, just a few minutes away from the Main Street. Tucked in one of the “side streets” so it’s very quiet. The room was very clean albeit on the smaller side (which seems to be very common in Tokyo, so no issues there). The option to have your room cleaned and towels changed everyday is great too. 7 Eleven access through the hotel entrance is super handy for last night snack attacks. We extended our check in time as we were very tired from our flight for a very reasonable amount. You can cast content from your phone on the tv easily if connected to your room wifi. Bottles of water and face masks replaced every night and left by your room door. PJs left on the bed too (super comfy too!).

We booked breakfast for our whole stay but didn’t eat there more than once, as it’s traditional Japanese. Again, nothing wrong with that, but as somebody with some food intolerances (dairy) I found there wasn’t much I could eat. The elevators are either very busy or on the slower side, so take that into account if you’re in a rush. The sink in the bedroom gets tiring pretty quickly, but as the room is quite small I guess there’s nowhere else to put it. Found the AC to be quite temperamental, it was either very cold or very hot. Most of the staff we interacted with were lovely and very helpful, but I did find there was a small language barrier.

Leisure Family_with_children

10/10

Exceptional

07 Sep 2025

FNU

Staying at Hotel Musse Ginza Meitetsu was a fantastic experience. The location in Ginza is unbeatable—right in the heart of Tokyo’s shopping and dining district, yet quiet and peaceful inside the hotel. It’s also close to multiple train and subway stations, making it very convenient for exploring the city.

The rooms are modern, clean, and thoughtfully designed. Though compact, they make excellent use of space and have everything you need for a comfortable stay. The bed was very comfortable, and I appreciated the high-quality amenities and stylish decor.

The staff were kind, professional, and always ready to help. Their attentive service made the stay even more enjoyable.

Breakfast was another highlight, offering a nice mix of Japanese and Western dishes, with fresh and delicious options to start the day.

Overall, Hotel Musse Ginza Meitetsu delivers excellent value in one of Tokyo’s best neighborhoods. I would absolutely stay here again and recommend it to anyone looking for comfort, convenience, and a touch of elegance in Ginza.

10/10

Exceptional

07 Sep 2025

Zichao

Good breakfast

Leisure

10/10

Exceptional

20 Aug 2025

Xingjian

Everything is good except being a bit expensive. Understandable given the convenience offered.

Leisure Family

10/10

Exceptional

15 Aug 2025

Elaine

Love the shower pressure. Love that they give you new towels everyday.

Leisure Partner

8/10

Excellent

14 Aug 2025

Aaron

Nice overall

Leisure Partner

8/10

Excellent

11 Aug 2025

Guido

Great location. Very good option for Tokyo vacation.

Leisure Family

10/10

Exceptional

10 Aug 2025

chase

This is a well maintained hotel. The room is not as big as the pictures shown on the website, but it is comfortable. The staff is helpful. We particularly love the restaurant on the second the floor, which was a treat.

Friends_and_family Family

10/10

Exceptional

29 Jul 2025

Jean

Close to don quiote

Leisure Partner

4/10

Poor

12 Jul 2025

Tristan

Would not stay again. Common spaces very dirty. Both rooms we booked had stagnant odor, and hallway smelt very bad. Also lots of black spots on AC vent.

Leisure

8/10

Excellent

09 Jul 2025

Alain

Property is very nice. Rooms were a bit small. Washing machine was a major disappointment (we had to take our laundry to a neighborhood laundromat). Staff was very friendly and helpful.

Leisure Family

10/10

Exceptional

09 Jul 2025

Amy Louise

Clean and comfortable with friendly staff and amenities. Located in the heart of Ginza within walking distance of shops, Tokyo plaza and Ginza station. Would definitely be coming back and staying in the same place. All around 10/10 experience

Leisure Partner

6/10

Pleasant

06 Jul 2025

Yunxiao

It is a business hotel and manage the expectation. The room is too small and does not look the same as the picture.

Leisure

10/10

Exceptional

04 Jul 2025

FERNANDO

Breakfast is amazing. Friendly front desk staff. Great location

10/10

Exceptional

04 Jul 2025

Kyoungin

The stuffw

8/10

Excellent

02 Jul 2025

Anne

Great location, good for family with adjoining room. rooms are small but perfectly designed. Near station and Gion area but quiet.

Leisure Family

8/10

Excellent

01 Jul 2025

Hannah

Great location in Ginza - can walk everywhere and are near train/tube stations. The room was small but very clean.
The only negative was our air on didn’t work properly and the room became very stuffy and hot as it was peak summer when we visited

Leisure Friends

10/10

Exceptional

29 Jun 2025

Helene

Nice place to stay

Leisure Partner

6/10

Pleasant

28 Jun 2025

Laurence

Too small

Really small rooms, we had to place the luggage on the floor and stumbled on it to use the restroom.

Partner

10/10

Exceptional

26 Jun 2025

Bong

Ginza area is perfect for family oriented travellers who wanted to avoid crowds. Its our first time in Japan and the attention to details and cleanliness is top notch.

Leisure Family_with_children

8/10

Excellent

22 Jun 2025

Gülfem

Leisure Family

10/10

Exceptional

18 Jun 2025

Rogelio

Clean, excellent service and convenient location.

Business_and_leisure

10/10

Exceptional

16 Jun 2025

Wendy

Great place, very clean.

Leisure Family

10/10

Exceptional

14 Jun 2025

Allison

Wonderful property. Lovely staff. Rooms have great air conditioning so nice and cold to sleep. Showers have great water pressure and hot water. Easily walk to all the fun stuff in Ginza. Great stay. Very pleased.

Leisure Family

10/10

Exceptional

12 Jun 2025

Very easy and quick check in, everything is great except no bus limousine to airport.

Leisure

10/10

Exceptional

12 Jun 2025

Sam

It was a great hotel with a nice staff right in the heart of Tokyo!

10/10