BB
Bed & Breakfast
BED AND BREAKFAST
Breakfast is included with your stay.
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7.8/10Very good1,000 Reviews
Cleanliness7.6/10 7.6
Service8.0/10 8.0
Comfort7.6/10 7.6
Condition7.4/10 7.4
Amenities7.4/10 7.4
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Ginza Grand Hotel
Enjoy a central Tokyo stay at the Ginza Grand Hotel, a short walk from Ginza Six and the Tsukiji Outer Market. This hotel offers 257 air-conditioned rooms with refrigerators, flat-screen TVs, and complimentary wired and wireless internet access. Private bathrooms include complimentary toiletries and bidets.
Additional amenities include two restaurants (one featuring Japanese cuisine), concierge services, on-site shopping, dry cleaning/laundry services, and a 24-hour front desk. Cooked-to-order breakfasts are available for a fee. The hotel is conveniently located near Hibiya Park, the Imperial Palace and Tokyo Tower.
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With a stay at Ginza Grand Hotel, you'll be centrally located in Tokyo, a short 5-minute walk from Ginza Six and 13 minutes by foot from Tsukiji Outer Market. This hotel is 1.1 mi (1.7 km) from Tokyo Imperial Palace and 1.6 mi (2.6 km) from Tokyo Tower.
Make yourself at home in one of the 257 air-conditioned rooms featuring refrigerators and flat-screen televisions. Complimentary wired and wireless internet access is available. Private bathrooms have complimentary toiletries and bidets. Conveniences include phones and safes, and housekeeping is provided daily.
Featured amenities include complimentary wired internet access, dry cleaning/laundry services, and a 24-hour front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Laundry
Entertainment
Check-in and check-out
Check-in from
3:00 PM
Check-in until
5:30 AM
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No cribs (infant beds) available
Parking height restrictions apply
Unicode Support false
Professional property host/manager
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Pets not allowed
Service animals are allowed
Service animals are exempt from fees/restrictions
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
We have included all charges provided to us by the property.
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You need to know
- One child 5 years old or younger stays free, per registered adult, when occupying the parent or guardian's room, using existing bedding.
- The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
- Construction is underway at a neighboring building and there may be noise disturbance from the construction work.
- Parking height restrictions apply.
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Special Instructions
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. Meals are not included in the room rate for children ages 5 years and under whose stay is included
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Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a fire extinguisher and a smoke detector
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
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Minimal age
18
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Optional fees
- Fee for cooked-to-order breakfast: approximately JPY 2268 per person
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Japanese
English
Italian
Nearby attractions
Ginza Six
0.4 km / 0.3 mi
Old Shimbashi Station
0.5 km / 0.3 mi
Hibiya Park
0.6 km / 0.3 mi
Ginza Wako Building
0.6 km / 0.4 mi
Hamarikyu Gardens
0.8 km / 0.5 mi
Kabuki-za Theatre
0.9 km / 0.6 mi
Tokyo International Forum
1.1 km / 0.7 mi
Tsukiji Outer Market
1.1 km / 0.7 mi
Tokyo Imperial Palace
1.7 km / 1.1 mi
Imperial Palace East Gardens
2.1 km / 1.3 mi
Tokyo Tower
2.2 km / 1.4 mi
Shiba Park
2.3 km / 1.4 mi
Tokyo Bay
2.5 km / 1.6 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM
2.5 km / 1.6 mi
Keio University
3.1 km / 2 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 257
- hotel
- American Express
- Diners Club
- MasterCard
- Visa
- Bus/Train station
- Wheelchair-accessible
- 24-hour reception
- Check-in hour
- Check-out hour
- Mobile phone coverage
Show 27 more facilities & services
- Wired Internet
- Wi-fi
- Laundry service
- Multilingual staff
- 24-hour securityExtra charge
- Bellboy serviceExtra charge
- Air conditioning in public areas
- Hotel safe
- Currency exchange facilities
- Cloakroom
- Lift access
- Shop
- Concierge
- Luggage roomExtra charge
- Clothes dryer
- Café
- Bar
- Restaurant
- Non-smoking area
- Smoking area
- Air conditioning in Restaurant
- Steam bathExtra charge
- MassageExtra charge
- Breakfast
- Set menu lunch
- Set menu dinner
- Non-smoking establishment
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
RO
Room Only
Accommodation only. Meals are usually not included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
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JUNIOR SUITE STANDARDJUNIOR SUITE • STANDARDJSU.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
JUNIOR SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- JUNIOR SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: JSU.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room STANDARDRoom • STANDARDROO.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
Room STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: ROO.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN DELUXETWIN • DELUXETWN.DX-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
TWIN DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: TWN.DX-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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TWIN SUPERIORTWIN • SUPERIORTWN.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
TWIN SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- TWIN
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: TWN.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room DELUXERoom • DELUXEROO.DX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
Room DELUXE
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- DELUXE
Adult and child limits apply within the room's total guest limit.
Room code: ROO.DX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE LUXURYSUITE • LUXURYSUI.LX
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
SUITE LUXURY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- LUXURY
Adult and child limits apply within the room's total guest limit.
Room code: SUI.LX
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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DOUBLE STANDARDDOUBLE • STANDARDDBL.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
DOUBLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBL.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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SUITE STANDARDSUITE • STANDARDSUI.ST
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
SUITE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- SUITE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: SUI.ST
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
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Room SUPERIORRoom • SUPERIORROO.SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGinza Grand Hotel
Room SUPERIOR
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–10 • Adults: max. 10 • Children: max. 6
- Room type
- Room
- View / characteristic
- SUPERIOR
Adult and child limits apply within the room's total guest limit.
Room code: ROO.SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Ginza Grand Hotel
100
reviews shown
Julian
Loved it, would stay again. Helpful staff
NYRHON
Nice hotel with great location, less than 1KM away from any shopping/eating places and train stations with the closest one being just 100m away
Hitesh
Great location for convenience, but half a block away is a strip club and at the intersection out in public 5-6 guys in the corners and 4 girls being pumped on the one corner where Hioters Ginza is located. Aside from that all good.
corazon
Needs update badly
Olga
Good hotel, great location, reasonable price
Yan
Convenient place to stay, subway station within walking distance.
David
Need upgrade. Bathroom smell like public restroom
Alak Kumar
Great location. Polite staff.
We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
We stayed at the Grand Ginza, Tokyo on two separate occasions during our trip to Japan - rooms on the 3rd floor are better than the ones on the 10th where we stayed the second time. We had three rooms for our family and these rooms are damp, carpet is old and stained, there were dark stains behind the sink - could be mold. These rooms need thorough upgrades in order to make their guests comfortable. And, install vents in the bathroom.
Hong
Staff is friendly and helpful. Other than staff no other positive feedback. Elevator filled with smoke smell. Not a hotel for family with children. Room have a funky smell and the restroom is not very clean. Restroom walls feel like built with cheap plastic material, bad color choice, and dim lighting. Low toilet and low sink more suited for short people. Understand every hotel have its house rules, however charging 1000 yen for a lost key card definitely drive a bad experience. People don’t lose their key card on purpose. Accidents happen which the hotel should consider. Would not recommend to stay here.
Verified traveler
The hotel was in a great location, which was our main reason for booking it. It’s also conveniently located right above a Family Mart, which was very handy. Our stay was fine overall, but the view from our room was of a courtyard with mechanical equipment and massive structural element that was interesting but not really pleasant. The room could also use a fresh coat of paint, as it looked a bit worn.
Regina
Room was smaller than expected. Location and staff were great.
Edsel
I really like the place convenient but bathroom is really old style. If you have an old lady cant climb on the bathtub
Karen
If you’re traveling to Japan, I would highly recommend the Grand Ginza hotel. Staff was very friendly and helpful! The location was so central and convenient-only half hour from Haneda airport, walking distance to all the subway stations, Tsukiji fish market, and to the main Ginza strip for all the shopping. Granted, the room was kind of small, but you’re only in the room to sleep a few hours each day. The only thing I recommend is to maybe change the shower curtain every so often, but that’s it.
Siu Kuen
Ginza is a nice lace
zhi
Location is amazing!!! Accessvto 24 hours convenient store. But the mattress is way too hard!! The washroom has a weird smell in both of our rooms. They gave us a deodorant spray. Lucky we were barely in our room
David
Good value.
Room was looking a little tired.
Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Room was looking a little tired.
Put out the eco makeup sign and all the towels and hotel supplied sleepwear was replaced.
Molly
The hotel was ok. The staff was super helpful but the ac in our room was awful. So hot and barely cool. The windows do open which help but wish the room could be cooler. The hotel is near train stations and lots of food options and shopping.
Verified traveler
Ginza for Rinza
This hotel was centrally located to get to Tokyo Station, Tokyo Skytree, Electric City, and other districts. 24 hour convenience store on the 1st floor with good meal options. 3-6 minutes walk to get to the Ginza Subway line and others.
Staff were very friendly and helpful, although only some speak English.
☆☆☆☆ 1/2 out of 5
Staff were very friendly and helpful, although only some speak English.
☆☆☆☆ 1/2 out of 5
Satish
…
Jeff
The room and bathroom are a little small for a family of 5. The location is great since it’s walking distance to all of the great shopping in Ginza. Great location to the train station. Awesome staff and service.
Diydem
It was very old and dirty. Except location everything was not good.
Mary Daphne
Convenient location
Alba
Rooms are dirty and more so the bathroom. Poor lighting. Mildew in the shower. Toilet dirty. Sink is being held with metal bar so it won't fall off. The only good thing is that is close to the JR line if you paid for the JR Pass.
Kwan Suk
Don’t get that you can reach this hotel from Narita airport with 1414yen.
This hotel is very close to Shimbash station, which seems to be the best place for tourists.
You can reach Odaiba, Shinjuku, sibuya, and other places without transfer.
Also, Don Quijote is in a walking distance.
This hotel is very close to Shimbash station, which seems to be the best place for tourists.
You can reach Odaiba, Shinjuku, sibuya, and other places without transfer.
Also, Don Quijote is in a walking distance.
Katja
We would come again, great locacation for shopping, dining and exploring Tokyo
Eric
Very average in my opinion. But location is excellent
Jixin
Great location and decent room size (considering it is in Japan).
ALBERTO
I loved the restaurant and the room
Jason
Was a bit of an older hotel than most we stayed in on our trip.
Changrun
My wife and daughter order one meal in the restaurant at the basement of property. them were charged two room fee. had a meal this property and charged room fee. totally unreasonable, Never go back.
marybel
The lounge has a vending machine that gives free hot and cold drinks. There is a microwave located in the lounge as well. Unfortunately, you aren't able to eat your food there and will need to bring it back to your room, which is fine. However, the room we stayed in was pretty small and did not have enough space for our luggages. There is enough walking space to manouver around the room, but the luggages we carry for two people did not have the space for it. The room was clean including the bathroom. There is also a kettle for making hot water for soup, or coffee or tea. During our downtime in the room, we would like to watch a little television such as watching the news. There was no english version which can be a little frustrating. There is a couple of stores next door for your convenience. Also, restaurants across the street and the surrounding area that is easy to walk to. It is also about 5-7 minutes away from the train station which is also a convenience.
Carey
Quiet area and convenient for food and transportation
Min Chul
Good place to stay. The room was tiny, but that is probably the case for all hotels in Tokyo. Location was good, a short walk to train stations and thus to Tsukiji market, Tokyo tower, and other central areas. Not a lot of good food around, but wonder a few stations using the subway to shibuya or other areas and you won't have a problem.
Wan Hei
Small room. But location is good
Alice
Cozy and comfortable, very close to train stations and shopping areas
rahul
Very small rooms but was expected in Tokyo. Great location in Ginza!
RICARDO
Está ubicado en una zona donde hay muchos bares no gratos. El edificio está viejo y falta mantenimiento.
Las camas bien y limpias. El baño antiguo. La alfombra manchada (como sucia). No hay vista a ningún lado
Bien ubicado porque está la estación de shimbashi a 1 cuadra
Las camas bien y limpias. El baño antiguo. La alfombra manchada (como sucia). No hay vista a ningún lado
Bien ubicado porque está la estación de shimbashi a 1 cuadra
justin
Value for money
Lisa
Very good location at affordable price. Staff are friendly and breakfast is good. Will stay again if come to Ginza.
Hien
The staff is friendly and helpful. The room is clean.
Ahmad
Great option if you just want to use the hotel as a (bedroom bathroom); there is no view or anything extraordinary. I’ve stayed at this hotel before, and I’ll definitely be staying here again if I’m back in Tokyo.
Hamilton
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Kandice
Small and room decor is outdated. Staff very helpful and tried their best to ensure the my needs was taken care of.
Hung
Excellent service, nice staff
Robert
Simple stay with a convenient location
The rooms are small, bathroom and rugs are dated. A decent and convenient stay between Shimbashi and Ginza stations. It’s a great value if a 3 Star accommodation is all you’d need.
Amber
Great location- everything is super convenient and close to central subway lines
yi
Will come back again if visit Tokyo
Kimberly
This hotel was in an excellent location. It was close to the metro, shopping and many food options.
Children under over 6 are considered adults. We had to pay an extra 2000Y per day for my 9 year old. Which was an unexpected expense.
The hotel is run down and could use better lighting and replace the carpeting.
Children under over 6 are considered adults. We had to pay an extra 2000Y per day for my 9 year old. Which was an unexpected expense.
The hotel is run down and could use better lighting and replace the carpeting.
Victor
Very good.
Jesus
Spacous, clean rooms. Very close to a local station. Would recommend.
Johnathan
The location is great. The staff were excellent. My biggest complaint is that the elevators are very small and slow for a building of this size. You could be waiting 10min to go anywhere.
utcharee
Friendly stafff
Li
The staff & service are great. However, this hotel would need some capital expenditures at its earliest convenience to upgrade their bathrooms and carpet... My white socks turned black and the outdated bathroom reminded me of my childhood back in the 80's!
Verified traveler
Hotel is an older facility, older yellow bathrooms need a renovation update. Amazing staff! Good location by Shimbashi station. On the edge of Ginza.
Verified traveler
Cheap motel room wrapped in a golden shell
Writing this review to help fellow travelers to avoid a huge spam , this is the first time I experience such a huge gap between Hotel.com description and the actual situation, unlike the 7.8 online reviews , I would rate it 3 out of 10.
The Grand Ginza Hotel is in fact a very poor managed hotel with unbelievable low quality room, first , the size of the room is the smallest I have witnessed, compared to other hotels , it's a ripoff, I can barely move around in the 2 meter long , 1 meter wide walk way with a my . Second, the furniture is either chipped or stained. Look at the picture , thirdly , what kind of hotel offers only ONE pillow ? Not four, not two, but just one! Finally, the bathroom ......dim light, rustic fixtures, if I get a chance to look at the actual picture ( not a polished ) before I book, I would have known that I am going to stay in a motel room not a so called 3 and half hotel :(
Yes, Ginza , by all means , a prime location in Tokyo , but with the sufficient transportation, that doesn't mean you have to downgrade your room to such low level !
Oh, only ONE tiny elevator for this grand Ginza hotel, if you need to catch a train to the airport , be prepared to wait 20 mins .
100%Disappointed and would never return or choose Ginza location again .
The Grand Ginza Hotel is in fact a very poor managed hotel with unbelievable low quality room, first , the size of the room is the smallest I have witnessed, compared to other hotels , it's a ripoff, I can barely move around in the 2 meter long , 1 meter wide walk way with a my . Second, the furniture is either chipped or stained. Look at the picture , thirdly , what kind of hotel offers only ONE pillow ? Not four, not two, but just one! Finally, the bathroom ......dim light, rustic fixtures, if I get a chance to look at the actual picture ( not a polished ) before I book, I would have known that I am going to stay in a motel room not a so called 3 and half hotel :(
Yes, Ginza , by all means , a prime location in Tokyo , but with the sufficient transportation, that doesn't mean you have to downgrade your room to such low level !
Oh, only ONE tiny elevator for this grand Ginza hotel, if you need to catch a train to the airport , be prepared to wait 20 mins .
100%Disappointed and would never return or choose Ginza location again .
Cynarra
Everything was excellent except that the building was old.
hang yee
The toilet was completely yellow and smelled extremely bad. I had to book another hotel for those nights and wasted my money
Robert P
CENTER OF ALL
GINZA GRAND IS VERY STRATEGICALLY LOCATED. CONVENIENCE STORES AS THE HOTEL'S NEIGHBORS INCLUDING BURGER JOINTS AND GOOD SHOPS TOO. WALKING DISTANCE TO THE TRAIN STATION AND TO THE MAIN SHOPPING AREA.
Frank
Lobby too small, only two chairs.
Elevator too small. Only two.
Elevator too small. Only two.
Kin Kwan
the hotel is old and facilities looked aged
andrew
Bathroom constantly smelled moldy. Overall condition of the hotel gives a worn down impression.
Linda
Room was very spacious but the room itself was outdated. Bed was very uncomfortable as well. Staff was very friendly and helpful!
ANTHONY
Ginza -fun escape
Charming hotel good location simple rooms just wished my space was bigger but it was just right for this stay , maybe next time I will get a bigger room , safe was very friendly and my only suggestion is have a taxi service for easy pick up
June
Room was bigger than expected. Staff was very friendly and check in was quick. Ginza area was busy but a lot to see and continently next to a Family Mart.
Robert
Great location, hotel experience was ok, but not great.
Ellie
Unfortunately we had a very dirty room. Hair all over the bed and actually blood stained all over the quilt cover. We were in Japan 2 wks and this hotel was our most expensive stay but also our most disappointing stay. Very outdated and unsanitary
loi
Floor carpet very very old like the earth
Bathrooms mix both very old an new style
Hallway smell cigarettes
Poor amenities
Bathrooms mix both very old an new style
Hallway smell cigarettes
Poor amenities
Maribel
The property is outdated.
Simon
Easy checkin and checkout. Close to transport. Easy to get around.
Niraj
This was my third time staying there .i was 1 hour late to check out ..they keep calling and charge me extra money which is quite dislike .
weon young
Old,nastry and smelled....
The room was pretty hot even though the airconditioner was operated. The toilet ventilation system was out of order. L:location is good but any other things are very old and uncomfortable...
Carlos
A 2 star hotel with 4 star prices.
Yolima
His hotel is in terrible conditions. Floors, carpets, bathrooms are disgusting.
JIJU
A good business hotel conveniently located near Ginza area.
Yong
Great location. Excellent services
Arielle
Great affordable spaces with a lot of benefits.
Verified traveler
The room is very small.
The room is very dark.
No closet.
No counter space in the bathroom and shower holder either too high or too low
The room is very dark.
No closet.
No counter space in the bathroom and shower holder either too high or too low
Yuan-Ting
Great service and excellent location
Excellent service, great location, very comfortable bed.
Bathroom is a bit outdated, sink is too low for someone who is 183cm height.
Bathroom is a bit outdated, sink is too low for someone who is 183cm height.
Josie
no comments
Peter Aung Htut
Very nasty carpet. Seriously need a new carpet. I will not go there again because of that.
eric
Good location. very near Shimbashi Station.
Taxi from Tokyo Station is only 1000JPY.
Hotel is Just round the corner of Ginza Shopping Strip.
Lots of restaurants on both sides of Railway tracks.
Lots to eat at breakfast buffet.
There is free coffee/tea room with vending machine, free drinks.
Family mart is just downstair of hotel.
We love this location.
Taxi from Tokyo Station is only 1000JPY.
Hotel is Just round the corner of Ginza Shopping Strip.
Lots of restaurants on both sides of Railway tracks.
Lots to eat at breakfast buffet.
There is free coffee/tea room with vending machine, free drinks.
Family mart is just downstair of hotel.
We love this location.
Cody
Ginza Grand Hotey
Nice and clean
Rohan
Small rooms but great area. Handy for the trains, etc. very easy stay.
Tran
The room is extremely small , the floor smell, I know it was a non smoking room, but it still smell, the bathroom is like in the 1960s.
Verified traveler
Good for central short term stay
We only stayed there one night and had luggaged delivered to the hotel and the bags were already in our room which was nice. The hotel itself is quite old especially the flooring and bathroom.
Samantha
Perfect location metro across the road
Staff were very friendly helpful
I would use this hotel again 💯
Staff were very friendly helpful
I would use this hotel again 💯
Dana
The location was convenient because it was close to the subway stations, convenience stores, shopping, food and etc. A bonus perk is the vending machine which spouts out a variety of drinks.
The hotel itself is outdated in terms of modernism. The bathroom toilet and shower can be updated. Beware of the bathroom entry as there is a lip. I tripped a few times on it, so be careful.
The hotel itself is outdated in terms of modernism. The bathroom toilet and shower can be updated. Beware of the bathroom entry as there is a lip. I tripped a few times on it, so be careful.
Sandeep
Good location. Walking from shimbashi station. Nice and clean rooms. Excellent staff and service. Rooms a bit small but I heard they are small in most of the hotels in Tokyo!
dennis
Did not like parking.
James
I thought motel 6 was bad. Grand Ginza was worst. Location was not far from Shimbashi station. Besides that. Awful. Beds were hard. Pillows had some kind of beads in it. Bathroom was really small. Toilet was small also. Lighting was bad. Walls were yellow with low lighting. Carpets were really dirty. I would suggest to pay a little more, so you don't have to stress yourself out. I was going to cancel, but the surrounding hotels were fully booked
Verified traveler
Overrated hotel
Hotel not as new and clean as photos.
Overrated as 4stars hotel.
The room is dark, some bulbs is spoilt.
Sound proof is bad.
Overrated as 4stars hotel.
The room is dark, some bulbs is spoilt.
Sound proof is bad.
Wai Seng
Different with photos in app
The hotel stated a 4 stars hotel but it somehow like a 3stars hotel or less.
Only the lobby is grand.
Room are old and dark. Some bulbs are spoilt and shower control are spoilt.
Only the lobby is grand.
Room are old and dark. Some bulbs are spoilt and shower control are spoilt.
Coco
It looks grand from the outside yet different feel of its entrance. Reception is on the second floor. Funny thing is that the
Ronald D
Go-to Hotel in Tokyo
I love the Ginza Grand Hotel. It is a very close to Shimbashi Station and is surrounded by many shops and restaurants. If you are arriving or departing from Haneda it is so convenient to get to and from. The rooms are smallish but you expect that in Japan. My only criticism is that the heating cannot be turned down enough to keep the room cold at night. I am a hot sleeper and if I am on a lower floor of the hotel opening the window results in street noise. The hotel could solve that problem easily by providing thinner bed coverings such as a cotton blanket instead of thick comforters. That criticism should in no way stop you from booking this little gem of a hotel.
Jessica
Very convenient for travelling in Tokyo
A few minutes walking distance to subway, convenient for shopping around in Ginza and Sinbashi area.
Michael
A well-maintained hotel near Shimbashi station. My room was slightly small but had relatively comfy beds and tea-making facilities. The bathroom was a bit outdated but all the toiletries were there. A good location as it was near the station and the whole area was walkable. Reception were attentive and helpful too!
Christopher john
its just a good business hotel
Sheryl
The rooms had stained carpets and old. Nothing updated.
Diana
This property is very convenient for travel. Ginza is a great location and pretty central to areas that you would want to visit. The hotel itself is old. The staff is great but the accommodations are outdated and I didn't feel clean. There's dusts in the corners, the wallpaper is peeling, the rooms are dim, the bathroom is old and super outdated, and the carpet looks like it's been through some things. I most likely will not stay here again.
Peggy
Nice hotel, clean and comfortable. Bathroom was small but served it's purpose. Beds were comfortable.
Location & surroundings
Ginza Grand Hotel
8-6-15,Ginza,Chuo-Ku, Tokyo, Japan
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Ginza Grand Hotel
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