Yotel Tokyo Ginza

10/10

Exceptional

16 Jul 2026

Zoe

Clean and in a great location! The staff was so kind and helpful!

Partner

10/10

Exceptional

16 Jul 2026

Jody

We had a wonderful stay at YOTEL Ginza. From the moment we arrived, **Keiko at the front desk** made us feel so welcome with her warm, friendly, and helpful service. She went above and beyond to arrange for our luggage to be sent to our next hotel when we were having trouble using the online forwarding platform. Her kindness and efficiency made a stressful situation incredibly easy.

The rooms are definitely on the smaller side, which is typical for Tokyo, but they're thoughtfully designed and have everything you need for a comfortable stay. The soap, shampoo, and conditioner are lovely, the bed is very comfortable, and we slept well every night.

The location is fantastic—it's an easy walk to Ginza's shopping, restaurants, and public transit, making it the perfect base for exploring Tokyo. We would happily stay here again and highly recommend YOTEL Ginza, especially thanks to the exceptional hospitality from Keiko.

Friends

10/10

Exceptional

15 Jul 2026

Elaine

Lovely modern hotel. Good location. Friendly staff.

Family

8/10

Excellent

06 Jul 2026

Wendell Gil

The hotel was very modern, environmentally conscious, and was in a good location for travel. Close to the train and subway stations. Centrally located in Ginza and near many ships and restaurants. Easily walkable. Check in and out were very simple. The rooms had everything you needed for a comfortable stay.

Family

10/10

Exceptional

05 Jul 2026

Shiela

One of the best hotel we stayed in. Close to areas that you can walk to. Staff is very helpful and accommodating to our needs. Breakfast buffet was really good too. Free pajamas delivered to you room by a robot is a plus. Next to family mart!

Family

10/10

Exceptional

05 Jul 2026

james

Good location. Staffs speak English, clean room

Partner

10/10

Exceptional

01 Jul 2026

lyane

The location was amazing and staff was very helpful! The rooms were very spacious and clean!!

Partner

8/10

Excellent

30 Jun 2026

Takashi

The amenities were way too basic. Also, it’s unbelievable that the delivery robots occupy the elevators, making guests feel like they are in the way—this really needs to stop. On the bright side, the staff were wonderful! The hotel is also new and has a very creative vibe.

Family_with_children

10/10

Exceptional

27 Jun 2026

Ruben

Clean room, location, great staff, great service.

Partner

8/10

Excellent

26 Jun 2026

Jennifer

Very nice and clean modern hotel. Very convenient to the subway and restaurants. Buffet breakfast was good. Only downside of the rooms are on the small side and there’s no storage at all we had to live out of our suitcases for a week

Family_with_children

10/10

Exceptional

25 Jun 2026

Ruben

Great hotel! Period.

Partner

10/10

Exceptional

25 Jun 2026

Michelle

We stayed in a family suite which was awesome. The rooms are tight but functional! Awesome shower and comfortable beds! Blackout shades worked so well to give us some very needed rest!

Friends_and_family Family

10/10

Exceptional

23 Jun 2026

Ruben

Best service! Second to none! room absolutely spotless! great location! I'll stay here every time I come to Tokyo!

Family

10/10

Exceptional

21 Jun 2026

Ardon

Really friendly staff, comfortable room and amenities. Only feedback is that the safe is almost on the floor and hard to reach, breakfast options are a bit slim, and the room was missing a chair

Self

10/10

Exceptional

20 Jun 2026

Andrew

Smallish but clean, comfortable rooms. Good location. Staff let us store luggage before/after checkout. Wouldn't let us check in early without paying an early check-in fee.

Partner

6/10

Pleasant

20 Jun 2026

SONIA

Good and clean

10/10

Exceptional

17 Jun 2026

Jessica

Great stay. Great
location

Family_with_children

10/10

Exceptional

13 Jun 2026

Ana

Clean room great staff great location

Partner

8/10

Excellent

11 Jun 2026

Shalik

Convenient location nice small hotel great area close to popular attractions

Partner

10/10

Exceptional

06 Jun 2026

Brock

We booked the family room which consisted of two separate rooms that were connected by one main door. The area between the two rooms were perfect for storing our luggage as the rooms are pretty small. The rooms and hotel were very clean and the location was great to walk to the metro or many shops nearby. Beds were comfortable and the rooms were very quiet! I am extremely picky and I would highly recommend this hotel!

Friends_and_family Family

10/10

Exceptional

06 Jun 2026

Simon

Very small rooms but nice hotel. Breakfast had a lot of options. Staff spoke English and was very helpful.

Friends_and_family Family

10/10

Exceptional

03 Jun 2026

Wendy

My husband and I were blown away by the cleanliness of the room and service. I was staying on the 27th floor and it was a great experience.

Partner

8/10

Excellent

03 Jun 2026

Ania

The room was a good size and very clean with comfortable beds. Great location. When we arrived it was very busy in the small reception, but the crowd dissipated and the staff had time to be more attentive.

Partner

10/10

Exceptional

31 May 2026

Kathryn

The room was perfect for my 5 night stay! The room was spotless and comfortable. House keeping always kept the room fresh for me when I went out for the day, the view from my room was so beautiful.

Self

8/10

Excellent

31 May 2026

Victoria

A bit more of a western style hotel so some of the standards Japanese items like pijamas weren’t there, and the laundry service had to be requested form the front desk rather than the usual coin service from almost every other hotel which is so handy. Having said this, the room was clean and well maintained and more spacious than other hotels.

Family

10/10

Exceptional

31 May 2026

Kiara

We had breakfast the first day as it was pretty god. Everything is very clean and tidy. I always felt welcome retuning to the hotel. Sometimes the lobby was filed with luggage but that was because Tokyo has a lot to buy.

Yes the rooms are the size of a closet but they are clean and the water pressure was excellent. The hotel has great sound proofing as well and we never heard anyone else except when we were outside our room. We stayed for 2 weeks and love to stay here again

Shimbashi station is super close and can get you anywhere !

I wish they had an ice machine, even a small one but the Bar staff were super nice about providing ice for us many nights.

We did our laundry at a laundromat and it was pretty easy to get to. Open from 6am to 1am. Laundry Lounge Konparu.

Partner

10/10

Exceptional

27 May 2026

Joseph

Small room, but very clean and conveniently located hotel

Friends

10/10

Exceptional

26 May 2026

Archita

Good location

10/10

Exceptional

25 May 2026

Kirti

Great location, good breakfast spread

Family

10/10

Exceptional

24 May 2026

Raya

Clean room close to convenience stores and shopping, easy walk to the train.

Partner

10/10

Exceptional

22 May 2026

Heather

Hotel was very clean and well located. Rooms were very quiet and cleaned each day. Amenities offered were limited. They had bag service set up which was very convenient and hotel was helpful with explaining the process.

Friends_and_family Family

8/10

Excellent

21 May 2026

li

Perfect location, very clean. Could be better if free coffee offered at the lobby

Family_with_children

10/10

Exceptional

20 May 2026

Wharton

Very nice new and clean

8/10

Excellent

17 May 2026

Jan

Practical hotel close to Ginza, well connected with public transportation

Friends

10/10

Exceptional

16 May 2026

Alec

Nice hotel. Well presented. Modern clean rooms. Rooms on the smaller side so only good if staying here for a short period of time. Not much space to unpack.

Friends

10/10

Exceptional

16 May 2026

Nicholas

The staff is amazing!

Partner

10/10

Exceptional

14 May 2026

Semina

Outstanding, highly recommend!

Partner

8/10

Excellent

13 May 2026

Joanne

Terrace hotel and breakfast. Convenient to subway and anything you need. At the beginning of the Ginza.

Self

10/10

Exceptional

11 May 2026

Dalton

Good location. The AC is great. We were able to keep the room nice and cold. The bed can lay flat of be tilted. There is room for luggage under the bed. I wish the fridge was a tiny bit bigger and that there were nightstands at both sides of the beds with outlets. All the outlets and the one table were on one side of the bed. The fridge cannot keep ice cream cold. It will melt. TV can mirror your phone and has apps like Netflix and Disney + but you have to sign in every time once you turn off the tv. The casting can be a bit funky at times. The black out curtains work well. Staff was always helpful, elevators never took too long. Room service always took trash, gave fresh towels and made the bed. The hotel is well kept and it always seemed busy for lunch and dinner. Uber eats was always able to deliver to the hotel with no issues. Good hotel and I had a good experience.

Partner

10/10

Exceptional

07 May 2026

Aki

Didn't eat, but the breakfast buffet had a wide range of options with a live cooking station.

10/10

Exceptional

05 May 2026

Mark

Great breakfast great location very new and modern.

Partner

10/10

Exceptional

02 May 2026

Keith

Clean, convenient and good service.

8/10

Excellent

30 Apr 2026

Steven

This location is near the high end stores and close to transit, rail or metro. The breakfast area is very busy and groups of 2 work best. The staff are really nice and will go out of their way to help you.

For breakfast it was ok, everywhere in Japan it seems you have to ask for your eggs cooked longer unless you like very runny omelettes, scrambled eggs or even over easy.

There was a large travel group that took over the breakfast area which made it tough. We managed but decided on grab and go, coffee machine line was sometimes very long.

The TV has very limited channels for English, but casting and Apps allowed YouTube access and so on. We just searched free movies and found some.

Overall it’s a nice hotel with very polite and happy staff who always great you with a warm hello and a smile.

Family

10/10

Exceptional

28 Apr 2026

Calvin

The hotel was clean, the location was near the train station and the limousine bust stop to Narita airport. The staff was super friendly. They were able to hold our bags for a few hours before we needed to leave for our flight. It was a great experience. On the same block is a 24/7/365 Don Quijote Store.

Partner

10/10

Exceptional

26 Apr 2026

Alf

Had a great stay, staff courteous and polite, room cleaning service excellent.all in all , great location

Self

8/10

Excellent

25 Apr 2026

Nhat Thy

We had a wonderful month staying at Yotel Hotel! Its close proximity to Shimbashi Station, shops, and Ginza made exploring quite convenient. The hotel was impressively clean, and I appreciated the seamless self check-in and check-out process. The staff was always welcoming, courteous, and eager to assist, with many speaking both English and Japanese fluently. Our room was cozy and spotless, with comfy beds and two pillows for each guest. Although the hotel didn't have on-site laundry machines, it was easy to walk just six minutes to a nearby laundromat, which was a great way to save some money. Unfortunately, the breakfast buffet was a bit disappointing; it offered the same limited selection every day, unlike other Japanese hotels that serve a variety of nutritious Japanese and Western dishes. Overall, we truly enjoyed our stay thanks to the safe neighborhood and great location near the train station and Ginza. However, I wouldn’t recommend the buffet breakfast to others.

Partner

10/10

Exceptional

25 Apr 2026

Jeffrey

great breakfast ….gym well equipped

Friends_and_family Friends

10/10

Exceptional

23 Apr 2026

Robert

Great place

Partner

10/10

Exceptional

22 Apr 2026

Herman

Excellent staff, flexible with early check in, clean room, uncomplicated, comfy beds. Would stay again in perfect area Ginza

Self

8/10

Excellent

19 Apr 2026

Cherish

Great size room for Tokyo. We had a king bed. Very clean.

Partner

10/10

Exceptional

19 Apr 2026

Min

Prime location. Limited amenities but that’s ok considering area.

Self

10/10

Exceptional

16 Apr 2026

John Paul

Superb hotel with great staff, great breakfast, very nice modern rooms, and superb location. Will come back again!

10/10

Exceptional

15 Apr 2026

vipawan

Very close to shopping areas in Ginza.

10/10

Exceptional

15 Apr 2026

Kristine

Clean room, beautiful modern rooms. Excellent customer service. Great and perfect location. Highly recommend for families with teenagers.

Friends_and_family Family

10/10

Exceptional

11 Apr 2026

Alexander

Super easy, great hotel - with amazing location.
Very much a drop your stuff and explore hotel!

Self

8/10

Excellent

09 Apr 2026

Rowan

Excellent location and clean, efficient rooms.

The proximity to the train station, a family mart, and the Don Quixote saved us a lot of transportation time and allowed for lots of cheap supply runs.

The rooms are definitely a little tight when you have more than one suitcase, and the light from the toilet is very bright and you can’t turn it off as it shines through the glass restroom doors, but otherwise the room was very efficient and had everything we needed including water, coffee, toiletries, and two mirrors.

The food was very expensive so if you are budget traveling I wouldn’t recommend eating at the hotel itself, but the hotel being so close to the family mart made cheap breakfast super easy! They both hold baggage before and after check in and will ship your bags to the next hotel which was incredibly helpful.

The only downside is that they say they have laundry but it is $5 USD per shirt and you pay per item of laundry so a weeks load of underwear and shirts would have been at least $50-$60 for the both of us. Better to use a coin laundromat. Otherwise we really enjoyed the atmosphere and convenience of this hotel.

Friends

10/10

Exceptional

08 Apr 2026

Khadijah

Very clean

8/10

Excellent

08 Apr 2026

mike

Laundry service is standard plastic bag with checklist. Works in a pinch.

Family

8/10

Excellent

07 Apr 2026

Ed

The staff was super helpful and any minor concerned we had were addressed immediately. Also conveniently located to a train station and nearby shopping

10/10

Exceptional

05 Apr 2026

mike

5 star in every way. The property, the staff and amenities were some of the very best I’ve ever experienced.

10/10

Exceptional

05 Apr 2026

Marie Cristine

I loved my stay here. Best hotel stay I’ve had in my life.

10/10

Exceptional

05 Apr 2026

Panthea

The room was very clean and spacious and the beds were great. The breakfast buffet wqs good too except for the coffee maker

Family_with_children

10/10

Exceptional

02 Apr 2026

Vishal

Very nice place to stay great location for ginza and shopping.

Family_with_children

10/10

Exceptional

02 Apr 2026

GEMINI

Highly recommend this hotel as it is accessible
to public transportation. Location is in Ginza,
a luxury shopping district. Hotel is very clean and staffs exemplify good customer service.

Partner

10/10

Exceptional

29 Mar 2026

Pei Yan

Good

Family

8/10

Excellent

29 Mar 2026

Danielle

Small is an understatement. I booked a premium queen. This is a nice place but it’s more for a one bag long weekend stay then a long term.
I truly lived out of my suitcase because there isn’t even a luggage rack for you to open it.
If you are traveling with 2 suitcases I recommend you look into a King Size rooms
The pictures are very deceiving. It’s a nice, clean hotel with a nice staff but way to small for me.

Partner

8/10

Excellent

29 Mar 2026

Danielle

The rooms are extremely small and the pictures are very deceiving. I booked a premium queen and with 2 suitcases there was barely any room to more. Literally lived out of my suitcase not being able to unpack anything. If your taller then 6’ forget about closing the bathroom door without your knees hitting the door
This is a more of a one suitcase overnight stay vs a full wee trip. The hotel is nice, the breakfast was good, the staff is friendly but I am not a big fan of the new self check in at a kiosk concept

Partner

10/10

Exceptional

29 Mar 2026

Gloriette

I had a wonderful stay at YOTEL Japan. The breakfast was always fresh and absolutely delicious, with a good variety to start the day. The customer service was outstanding staff at the front desk were especially caring, attentive, and always willing to help with any questions or requests.
One thing I really appreciated was the lack of any communication barrier. The team spoke clearly and made everything easy, which made my stay even more comfortable and stress-free.
The location is also a huge advantage, as it’s close to many attractions, transport links, and places to eat, making it very convenient for exploring the area.
The rooms were clean, modern, and well-maintained, with everything I needed for a comfortable stay. I also liked the overall atmosphere of the hotel as it felt welcoming and efficient.
I would definitely stay here again in the future and highly recommend it to anyone visiting Japan

Family

10/10

Exceptional

26 Mar 2026

Faizal

- Great central location close to shimbashi station
- Super efficient check in and helpful staff
- Modern room with comfortable beds and surprisingly quiet for the location

8/10

Excellent

25 Mar 2026

Barbara

This newer hotel is in a great location, and the room, although very small, was smartly designed. The bed was great, the Japanese toilet was wonderful. It was very quiet and safe. The room was just very small for two people. Also the hotel staff knew nothing about VIP perks with our booking.

Partner

6/10

Pleasant

25 Mar 2026

Maria

Clean room but they were hotspots seems like a new hotel. Could not set AC below 20C. That’s a deal breaker for me.

10/10

Exceptional

25 Mar 2026

mike

Staff is very helpful. Most speak English very well.

Family

8/10

Excellent

22 Mar 2026

Teresa

Clean and quiet. I stayed with my two kids, w

8/10

Excellent

21 Mar 2026

MICHELANGELO

Great location, brand new hotel in Tokyo inside Ginza so it is guaranteed to be amazing. I would say the size of rooms sre normal not too small nor large.

Partner

8/10

Excellent

20 Mar 2026

Jerek

Check-in was interesting. They have self check-in stations, which is fine. But the staff had to check your passport on their computer, then direct you to the self check-in. We had an issue with the face scanner, and the staff seemed annoyed to assist us. There were no other guest waiting behind us. Seemed odd that they couldn’t just do the check-in on their computer.
Room was clean and comfortable for our 1 night stay.

Partner

10/10

Exceptional

18 Mar 2026

Brittany

Location was close to stations and dining options

Self

8/10

Excellent

16 Mar 2026

Matthew

Was very nice and good location - our flights got delayed so but couldn’t move booking to next day (that was a little annoying) but was our first night in Tokyo and

10/10

Exceptional

16 Mar 2026

Yashica

Clean rooms. I love the family set up. We had a corner family area with three entrances and two bathrooms. This short stay was amazing.

Family_with_children

10/10

Exceptional

15 Mar 2026

Ramon

.

6/10

Pleasant

14 Mar 2026

Dekita

The hotel itself is nice. One of the staff members seemed a bit frustrated with dealing with foreign travelers. He often came off a bit annoyed. The lobby looked like an airport waiting area since this hotel is popular amongst tourist. Other than that, it’s in a great location and the rooms are more spacious than the average Japanese hotel. Don’t forget to bring a washcloth!

10/10

Exceptional

14 Mar 2026

Gordon

Clean modern hotel located in a central area with easy access to trains. Good size rooms.

Partner

10/10

Exceptional

14 Mar 2026

Angelica

Nice hotel in the centre of Ginza with many stores and restaurants around the area. Close to the metro stations too. Our rooms were cleaned every day and given 2 bottles of water (at each of our rooms). Would definitely reccomend if you have the budget for it.

Family

10/10

Exceptional

13 Mar 2026

Sandra

This hotel was surprisingly perfect. I loved every aspect of it the staff were all extremely friendly.

Self

10/10

Exceptional

10 Mar 2026

Marjorie

Great location, clean rooms, friendly staff. Enjoyed my stay.

Family

8/10

Excellent

08 Mar 2026

Yogesh

Excellent location in Ginza. Staff is nice, hotel is clean. Room is a little small. 10steps from the door to the other end of the room. I didn’t like the layout since bathroom is not separate from bed. But for Japan, it’s same efficient use of space. Breakfast buffet is very nice too.

Partner

10/10

Exceptional

05 Mar 2026

William

The room was amazingly clean. Check in was fast and easy. Check out was a computerized self-checkout, which only took a couple of minutes. The breakfast buffet was well worth the price. Good variety of mostly western food. The gym was small with a stair climber, 2 treadmills and a bike. Conveniently located acrosss the street from Shimbashi Station, which has lots of good restaurants. Bed was softer than most Japanese hotel beds, and the room was larger than most Tokyo rooms. They have 2 robots or room deliveries.

Family

8/10

Excellent

05 Mar 2026

Steve

Great location, clean functional rooms.

Friends

10/10

Exceptional

01 Mar 2026

Eric

central location, nice staff, sleek design

Family

10/10

Exceptional

27 Feb 2026

Mayuree

My first time in Japan and we love the area. Super convenient location, restaurants, shopping, a park, and close to the train station.
Room is supper clean and all the staffs are very friendly and helpful. I would stay here again.👍

10/10

Exceptional

26 Feb 2026

Carter

Room was comfortable and spotless. Bed was quite comfortable. Staff was friendly, efficient, and helpful. The food in the restaurant was very good. Overall, the hotel was a very good value.

8/10

Excellent

23 Feb 2026

Gwenael O

Great location, modern hotel with super comfortable rooms. Bathroom, shower and bed have all high quality features for a hotel that isn’t too expensive for it’s location. Another little thing that matters to me is the room had a silent fridge which is always great for me when I go to sleep.
The staff was professional and nice to interact with, very helpful.
Couple of negative points : no washer and dryer, staff told me i would have to walk 10 minutes to a laundry place ( was snowing in Tokyo) so no thanks, and no ice machine ( need to ask the bar to get ice in little cups )
Good hotel but because of the lack of washer and dryer I will probably choose another hotel next time I am in Tokyo

Self

10/10

Exceptional

16 Feb 2026

Parastoo

I was in a queen size and it was spacious compared to typical hotel rooms in Tokyo. Good location (only 5min walk to Shimbashi Station). Staff were very nice and helpful.

Self

6/10

Pleasant

16 Feb 2026

Filip

Everything was great! Super clean and in a good location, but it’s too small for two people. I struggled to understand where I was supposed to put our luggages. It was hard for the room to not look cluttered because there was no room for our things.

Leisure Partner

8/10

Excellent

13 Feb 2026

Dekita

Pros: Clean rooms. Great location. Onsite parking. Spacious rooms. Bar & restaurant onsite.

Cons: No washcloths of any type offered. No amenities. Staff accents were hard to understand (non Japanese), resulting in requests not being understood. Seems to be a hot spot for foreign travelers.

Overall, it’s a good stay. Would recommend, just bring a washcloth.

Leisure Family

2/10

Poor

10 Feb 2026

Mario

Very unresponsive personnel, very polite but felt rude unwilling to help, the gym was very small, not state of the art like announced and the breakfast was below average, the location was good though.

Leisure Self

10/10

Exceptional

07 Feb 2026

Marc

Quick, easy check in. Staff always available to answer any questions.

Leisure

10/10

Exceptional

06 Feb 2026

Marc

Very clean hotel, and great location.

6/10

Pleasant

01 Feb 2026

David

This hotel was too small to be comfortable but it was not a bad experience. The rooms had no storage space - no closet, no drawers, barely anywhere to put my luggage. Even by Japanese standards it was tiny. The room didn't have a chair, just a very uncomfortable stool. The bed was comfy, the gym was great, but I wouldn't stay in a room that tiny. Also the lobby area is tiny if you exclude the restaurant. There's only one couch and two chairs - if you sit at any other table you're technically in the restaurant and they will make you order something. Plus they are very aggressive about no outside food or drinks at those tables. But the lobby gets crowded and noisy so there's nowhere to sit. Also the staff was really strict about late checkout. They only gave me 30 extra minutes despite the fact that I was sick and when those 30 minutes were up they called me exactly on the dot to tell me it was time to come down. No chill. Baggage storage area was overflowing, felt a little comfortable leaving my laptop there even though the staff was being vigilant.

Friends_and_family Friends

10/10

Exceptional

31 Jan 2026

Emilene

Clean room. Close to major attractions

Leisure Partner

10/10

Exceptional

28 Jan 2026

cecilia may sim

Very clean room & nice layout

Leisure Partner