Show prices in

Choose a currency for your trip.

More currencies

More crypto

Find your next stay

Bay Hotel Tokyo Hamamatsucho

Tokyo · Japan

1-chome-16-9 HamamatsuchoView location

8.8/10Excellent459 Reviews
Cleanliness9.2/109.2
Service8.8/108.8
Comfort8.6/108.6
Condition8.8/108.8
Amenities8.6/108.6
See all ratings
Check availability Pay with crypto or card

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Bay Hotel Tokyo Hamamatsucho

Located in Tokyo (Hamamatsucho), BAY HOTEL Tokyo Hamamatsucho is within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. This hotel is 3. 1 mi (5 km) from Toyosu Market and 3. 7 mi (6 km) from Shibuya Crossing.

Take in the views from a garden and make use of amenities such as complimentary wireless Internet access. Featured amenities include a 24-hour front desk, luggage storage, and an elevator. Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions.

Complimentary wireless Internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include blackout drapes/curtains, housekeeping is provided daily, and irons/ironing boards can be requested.

Read more about this hotelShow less

Located in Tokyo (Minato), Bay Hotel Tokyo Hamamatsucho is within a 5-minute drive of Tokyo Tower and Tokyo Imperial Palace. This hotel is 3.1 mi (5 km) from Toyosu Market and 3.7 mi (6 km) from Shibuya Crossing.

Make yourself at home in one of the 95 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include desks and electric kettles, and housekeeping is provided daily.

Featured amenities include a 24-hour front desk, luggage storage, and an elevator.

Popular amenities

Free WiFi
Concierge
Entertainment
Non-smoking

Check-in and check-out

Check-in from 4:00 PM
Check-in until midnight
Check-out until 10:00 AM
Minimum check-in age 18

Hotel policies

Unicode Support true Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A city tax may be collected at the property. The city tax ranges from JPY 100–10,000 per person, per night based on the nightly room rate. Please note that further exemptions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.

    We have included all charges provided to us by the property.

  • You need to know
    • The Japanese Ministry of Health, Labour, and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ). Additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and cash
    • Safety features at this property include a fire extinguisher and a smoke detector
  • Minimal age
    18
  • Spoken Language

    Japanese

    English

Nearby attractions

Hamarikyu Gardens 0.8 km / 0.5 mi
Tokyo Bay 0.9 km / 0.6 mi
Shiba Park 1.1 km / 0.7 mi
Sumida River 1.1 km / 0.7 mi
Old Shimbashi Station 1.2 km / 0.7 mi
Tokyo Tower 1.2 km / 0.8 mi
Ginza Six 1.7 km / 1 mi
Tsukiji Outer Market 1.7 km / 1.1 mi
Hibiya Park 1.9 km / 1.2 mi
Kabuki-za Theatre 1.9 km / 1.2 mi
TeamLab Borderless: MORI Building DIGITAL ART MUSEUM 2 km / 1.2 mi
Keio University 2 km / 1.2 mi
Tokyo International Forum 2.5 km / 1.5 mi
International House of Japan 2.7 km / 1.6 mi
Roppongi Hills 2.7 km / 1.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 95
  • hotel
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Lift access
  • Garden
  • Minimum check-in age: 18
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • TWIN DELUXE WITH VIEWSTWIN • DELUXE WITH VIEWSTWN.DX-WV

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN WITH TERRACE WITH VIEWSTWIN • WITH TERRACE WITH VIEWSTWN.TR-WV

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN WITH TERRACE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    WITH TERRACE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.TR-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN EXECUTIVE NON SMOKINGTWIN • EXECUTIVE NON SMOKINGTWN.EJ-NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN COMFORTTWIN • COMFORTTWN.OM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN COMFORT

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    COMFORT

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.OM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE NON SMOKINGDOUBLE • NON SMOKINGDBL.NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    DOUBLE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM EXECUTIVE NON SMOKINGFAMILY ROOM • EXECUTIVE NON SMOKINGFAM.EJ-NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    FAMILY ROOM EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST-1

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE EXECUTIVE NON SMOKINGQUADRUPLE • EXECUTIVE NON SMOKINGQUA.EJ-NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    QUADRUPLE EXECUTIVE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    EXECUTIVE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.EJ-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN DELUXE NON SMOKINGTWIN • DELUXE NON SMOKINGTWN.DX-NM

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    TWIN DELUXE NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    DELUXE NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.DX-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 46 m²DBL.ST

    Photos are not available for this room type.

    Bay Hotel Tokyo Hamamatsucho

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Non-smoking room
    Room size
    46 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Bay Hotel Tokyo Hamamatsucho

8.8
Excellent
459 Reviews
Cleanliness
9.2 /10
Service
8.8 /10
Comfort
8.6 /10
Condition
8.8 /10
Amenities
8.6 /10
100 reviews shown
10/10
Exceptional
25 Jul 2026
Arnaldo
The location is in a great area very easily accessible to all major transportation. Staff were very helpful. Room was spacious for our family of four. Wish we had stayed another three nights.
10/10
Exceptional
03 Jul 2026
Daniel
Executive 2 bd with bunk bed was perfect for our family. We had several pieces of luggage with us and there was ample room for storage and room to reorganize baggage in preparation for our return flight home
10/10
Exceptional
27 Jun 2026
Peter
Rooms were large for a city hotel. Furniture a little dated and small stains on the couch but not a reason to avoid this hotel. Staff were very pleasant. Laundry machines available on each floor. Convenient location to metro, restaurants and convenience stores. Great value, that’s why I rated it so high.
Friends_and_family Family
10/10
Exceptional
24 Jun 2026
miguel
Very happy to stay there and for sure I will stay there again
Family
8/10
Excellent
02 Jun 2026
Denise
Excellent location for arriving. Easy monorail ride from Haneda. Good train and subway connection nearby for siteseeing. The 2 doubles with sofa bed was perfect size for 4 adults. Very roomy for Tokyo hotel.
Friends_and_family Family
10/10
Exceptional
31 May 2026
David
It was clean and easy to get around Tokyo from the hotel. Just what I needed for my stay.
Self
10/10
Exceptional
23 May 2026
Tyler
Double rooms are very small but will definitely work for two people. Next time I will book a slightly larger room, though, just to make it easier to pack
Partner
10/10
Exceptional
16 Apr 2026
Hannah
This was a simple stay, perfect for solo travelers. They have everything you need. The bathroom is also very nice! It's different than other kinds of hotels and reminds me more of an upscale hostel with shared eating spaces. But I loved my room!
Self
10/10
Exceptional
30 Mar 2026
Merry
Excellent location, spacious, clean, friendly staff. Please consider providing drinking water and ice.
10/10
Exceptional
26 Mar 2026
Ronald
Room is small because this is tokyo. Cant blame anyone since the room size is listed. Ok close to 浜松站, 大門站,and still walking distance to Yurikamome. Will be a great choice if there is no large luggage (180cm). Also have subway station connects to Haneda airport. The staff helps me to call taxi to airport and about 7500 yen.
Bathroom / toilet are surprisingly large and clean. Staff is helpful and friendly. Can ask them anything. Check-in check out are easy enough.
Something i dont like is , the furniture is old. Scratch mark on wall.
Family
8/10
Excellent
19 Mar 2026
Svetlana
Great location, close to JR train station. Clean. Perfect accommodation for a short stay.
6/10
Pleasant
03 Mar 2026
Kevin
The curtains were torn and wallpaper was ripping off but otherwise clean. Quiet neighbourhood thats about a 5-10 minute walk to a subway station. Note there is no ac in the units. You must open the window to cool down the unit
Partner
8/10
Excellent
01 Feb 2026
Lynette
Staff were extremely helpful
Leisure Family
10/10
Exceptional
29 Jan 2026
Jennifer
Staff was so friendly and I loved the lobby because it felt cozy and easy to talk to other guests that were around. The whole concept of as shared space for guests to hang out is novel and more fun than expected! The room was a bit cramped for two people, but clean and great for a week-long stay. The hotel is located in a safe area and close to a train station, so it was so convenient to reach all the major neighborhoods (Shibuya, Shinjuku, Harujuku, Asakusa, Akhibara, Ginza, etc.).
10/10
Exceptional
19 Dec 2025
Maria
Great spacious room, warm and tidy. Very helpful staff.
Self
10/10
Exceptional
30 Nov 2025
Kensuke
The best part of this hotel is that it is very closely and conveniently located to the JR Hamamatsucho station. This station is also directly connected to the Tokyo Haneda Airport monorail so very easy access from the airport.
Partner
6/10
Pleasant
27 Nov 2025
Natalia
The room size is very very small. There’s barely any room to open one bigger luggage. The chairs were more in the way than useful in my opinion.
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Robert
The room layout was perfect for our family of four.
Four large “twin” beds (more like full size from the US std)… separate shower and toilet… lots of space.

Location was perfect. Local trains and airport trains. Nice walk to Tokyo tower. 7/11 around the corner. Nice noodle shop right next to 7/11.

Lots of nice touches for the hotel! Book with confidence
10/10
Exceptional
22 Nov 2025
Tammy
Love the bathroom and the space of the room I stayed
Leisure
10/10
Exceptional
20 Nov 2025
Maria
Spacious room and very clean
6/10
Pleasant
18 Nov 2025
Jill
The location was very convenient to mass transit. We were disappointed that there was no air conditioning for our room. The hotel had changed over to central heating. Therefore our room for a hot a 24.5c before we had all HVAC turned off. We had to open the window. During the day/ closed at night due to the noise, cutting off any air circulation. Also, it was advertising daily cleaning. This did not happen. Instead it was every 4 days.
Leisure Partner
6/10
Pleasant
16 Nov 2025
Lois
The hotel itself is good and the location is great with 2 train stations within a few minutes walk. There are numerous kombinis nearby (Lawson, Family Mart, 7/11).
We stayed in a Hollywood twin which had an ok amount of space for a room in Japan. The hotel doesn’t offer daily cleaning which is the same as most hotels in Japan now, due to environmental policies.
The room had a form of air con however it is centrally controlled and at some times was blasting hot air. We did have a window in the room we could open a bit but it was a bit of an oven at certain times and really uncomfortable. You can put your rubbish outside your door for collection or bath towels but you don’t get replacements, like at other hotels who hang a replenishment bag on your door handle for you to take into the room. Cleaning staff are lovely. We asked for new bath towels at the reception but the staff gave us hand towels.
Japanese staff at the hotel were really friendly and helpful, European staff members weren’t and were unhelpful at check-in where they just assumed we knew what to press on the self check-in screen and hiw to sort our own room key. They were quite patronising when they did show us what to do. One lift in the hotel which is fine for quiet times but if you need to use it to get up or down in the hotel quickly at busy times you’re stuck. One washer and one dryer at the hotel which smelled quite damp.
Roof terrace does have some great views of the city and Tokyo Tower.
Leisure Family
8/10
Excellent
12 Nov 2025
Pei Shan
Our second time staying at this hotel. Rooms still feel clean and well-maintained, with strong water pressure from rainshower.

We enjoy the well-equipped and cosy lobby, good for enjoying food/drinks any time or for freshening up before/after check out.

Reducing a star as the new policy does not allow guests to pay to extend check-out hours, which makes the 10am checkout timing seem really restrictive.
Leisure Friends
10/10
Exceptional
06 Nov 2025
sandreana
親切で助けてくれるスタッフがいます。ドラッグストア、レストラン、コンビニエンスストアの近くにあります。
唯一の難点は、トイレとシャワーが同じ部屋にあり、すりガラスのスライドドアで仕切られていることです。4人の友人で滞在するには、もう少しプライバシーが欲しいと感じました。
部屋のスツールには汚れがついていましたが、それ以外は部屋は清潔でした。
スタッフは、チェックアウト後に友人の荷物を数時間預かってくれました。最近はこうしたサービスが難しくなっている宿も多いので、利用者がこの親切を悪用しないことを願っています。

Kind and helpful staff. Located close to drugstores, restaurants, and Convenience stores. Only downfall is the toilet and shower are in the same room which is separated by a fog glass sliding door. Not ideal for 4 friends who want more privacy than that. The stool in the room had stains all around it. Other wise the room was clean. The staff let our friend store their luggage for a few hours after check out. I hope people don’t abuse this as a lot of places aren’t able to do this anymore.
Leisure Friends
2/10
Poor
03 Nov 2025
anthony
Awful experience. Do not waste your time and money at this property. The photos are taken very close up to disguise what this place really looks like. Completely does not match what we saw in images. Amenities are blocked off for staff use only, vending machine is malfunctioning (takes your money and doesn’t dispense anything), laundry room is not a room, it’s a single machine.. behind a pillar… IN the lobby which is already tiny and PACKED with other people held luggage. Check In machines don’t work. Our check in took 40 minutes or more. We stayed at 4 other hotels and took no longer than 5 min for check in. We booked another hotel and decided to leave this one, staff was EXTREMELY rude and started an argument about our “preferences” for another hotel, rather than owning up to the obvious issues this hotel has.
Leisure Partner
10/10
Exceptional
29 Oct 2025
OYLENE
Clean & new rooms. Spacious bathroom. Great lobby area & rooftop seating. Very helpful staff. Gracious storage of luggage b4 checkin or after checkout.
Partner
10/10
Exceptional
26 Oct 2025
Shaadi
Quiet area. There are food options and coffee shops very close by, a 24 hour drug store within walking distance, and it is close to the train station. I especially like how large the rooms are. Lots of space for luggage and walking around.
Leisure Friends
10/10
Exceptional
22 Oct 2025
Patricia
We had an enjoyable stay at this hotel. The rooms are a little small, but functional layout. The rain shower is amazing. They have a shared kitchen on the main floor which is great. Staff are great as well. Would stay here again.
Leisure Partner
10/10
Exceptional
11 Oct 2025
Nora
Although the room is quite small, but the lobby has seats and tables for people hanging out and there’s a small kitchen as well.
Friends_and_family Family
6/10
Pleasant
04 Oct 2025
Kazue
Location is very good
Little hard for check in with the machine
Room is extremely small
Friends_and_family Family
10/10
Exceptional
01 Oct 2025
Violetka
Excellent hotel, very good location , close to subway and train station.
Clean room, very quiet place, very polite staff.
Nice view from rooftop, free coffee and tea.
Leisure Partner
8/10
Excellent
29 Sep 2025
Renelle

Convenient and Comfortable

Great stay! The hotel was a short walk from the train station and surrounded by restaurants and convenience stores. Staff were friendly and check-in was smooth. Loved the free amenities in the lobby, clean and well-equipped room (hair dryer, iron, shoe dryer), and the spacious bathroom with double sinks and a separate toilet. Having a washer/dryer on our floor was so convenient. Perfect for our family— we’d stay here again!
Friends_and_family Family
8/10
Excellent
20 Sep 2025
Portia
Excellent shower the pressure and temperature was perfect the bed was comfy as well
Leisure Self
10/10
Exceptional
12 Sep 2025
Zack
The property was perfectly located near a train station and the staff was super kind and helpful.
10/10
Exceptional
07 Sep 2025
Sui Kam
Clean room and close to metro.
Leisure
10/10
Exceptional
09 Aug 2025
Emma
Great location. Very comfortable, well equipped room. Nespresso type coffee machine very welcome. Check in process was automated although a member of staff was on hand. The automated process was actually slower and involved some duplication of inputting of material. Perhaps less technology would be easier!
Leisure Family
8/10
Excellent
30 Jul 2025
John
Convenient to train station
Leisure Family
10/10
Exceptional
30 Jul 2025
Zach
Very close to the local train station making it easy access to the rest of the city. Hotel was very nice and the room was very good for the price.
Leisure Friends
8/10
Excellent
30 Jul 2025
Amjot
Very convenient and a good distance from the train station.
Leisure Family
10/10
Exceptional
27 Jul 2025
Stephanie
Perfect location to the local stations, hotel was clean and convenient
Leisure Partner
10/10
Exceptional
26 Jul 2025
tania
This hotel is really in the middle of everything is trains, 7 eleven,
Leisure Family
10/10
Exceptional
10 Jul 2025
Verified traveler

Executive twin room

Highly recommended! Stayed 4 nights in executive twin room. The room has 2 beds and a sofa. It was very spatious for a family of 4 (4 adult sized people) with 4 large suitcases. The room was clean and extremely private since there was only one other room on our floor. So the washer and dryer in the hallway was also semi-private. Excellent location: short walking distance to train stations, easy access to visit popular touristic places, many dining options and convenience stores. The room didnt have a microwave so you'd have to use the one in the common area on the 1st floor. There's a bakery called Boulangerie Noli et Nori just around the corner and it was so good that we went there every morning. Front desk staff were multi-lingual, very nice and helpful. Easy self checkout. I would definitely stay at Bay Hotel Tokyo Hamamatsucho again!
Friends_and_family Family
10/10
Exceptional
24 Jun 2025
Tammy

Great little stay in Tokyo

Perfect for our family of 5. We stayed in the executive twin bunk with a sugar bed and it was perfect for us. Staff was friendly and helpful. Check in and out was smooth and let us store our luggage before our check-in time. Bathrooms are clean and hotel had some toiletries in case you needed them. Close to the station to take the train wherever you needed. Nice little rooftop lounge with a view of the Tokyo Tower
Friends_and_family Family
10/10
Exceptional
22 Jun 2025
Uyen
It is a great location for heading to the airport. Close by to everything. Just a hop and a on a Jr line. Highly highly recommend it for the convenience
Leisure Family
10/10
Exceptional
11 Jun 2025
Richard
Property was in a great location with very easy access to the train within a 5 minute walk. The room was spacious and had enough room for our party of four. The hotel does not have any food accommodations however there is plenty of options within walking and even the corner bakery. Simple and easy and would definitely recommend to any family coming to Tokyo.
Leisure Family
10/10
Exceptional
04 Jun 2025
Christina
A quick stop for us but great for 4 adult sized people. Friendly staff.
Leisure Family
8/10
Excellent
31 May 2025
Mimi
The room was VERY tiny compared to other hotels I have used in the neighborhood. Clean though
Partner
10/10
Exceptional
31 May 2025
Neil
Nice hotel small room single beds very close, very comfortable. Washing machine and dryer, free coffee and tea. I would recommend! Close to JY line.
10/10
Exceptional
30 May 2025
Ulysses
Excellent room for the price and in a very convenient part of tokyo.
Leisure Friends
10/10
Exceptional
29 May 2025
Lauren
It had great access to transport and was close to shops and felt very safe to be around there
8/10
Excellent
29 May 2025
Pascale
It was a tiny but clean room
Leisure Friends
10/10
Exceptional
29 May 2025
Brian
Clean and comfortable room. The space was small but worked for us since we only used the rooms to rest and sleep. Loved how close it was to the train station and in a wonderful city of Minato.
Leisure Family
6/10
Pleasant
15 May 2025
Kate
N/A
Leisure Family
10/10
Exceptional
08 May 2025
Scott
We stayed at the Bay Hotel Tokyo for five nights with two adults and three kids between 10 and 13. The room was big enoughfor all of us with a great sized bathroom. The motel was an easy 5 minute walk from tge JR Yaramoto line making it very east to get around. It took us roughly 20 to 25 minutes to Shibuya and similar times to Tokyo. There were ample nearby Lawson and 7/11 convenience stores for all food and beverage needs including alcohol. On pur day of checkout the staff were kind enough to mind our bags so we could fit in some last minute shopping. Would definately stay here again.
Leisure Family_with_children
10/10
Exceptional
07 May 2025
M
Shower was awesome.
Leisure Family_with_children
10/10
Exceptional
24 Apr 2025
Andrea

Giant Tokyo Room

I was surprised how big the double room was! It was giant in comparison to other Tokyo hotels! The front desk spoke little English, but they were still extremely helpful! The check in process is completely automated and they will store your luggage for you on your departure day. I would definitely stay again!
Friends_and_family Friends
6/10
Pleasant
19 Apr 2025
Thomas
Conveniently located with a short walk to Hamamatsucho Station. Rooms are tiny. Amenities limited. Staff can be cold and unhelpful. Otherwise clean and in working order.
Business_and_leisure Partner
10/10
Exceptional
16 Apr 2025
Joon
Same front desk staffs from two years ago. Nice and friendly.
Leisure Friends
10/10
Exceptional
14 Apr 2025
Gabrielle
A great hotel. No complaints!
10/10
Exceptional
14 Apr 2025
Matthew
Excellent location - very close to the station. Fantastic bakery just on the corner for delicious pastries and great coffee also nearby. The only issue we had was that although there are many restaurants in the area, they were almost always full with locals/workers and it was tricky to find availability. Could not fault the hotel, the staff, rooms, cleanliness though!
Friends_and_family Family
10/10
Exceptional
12 Apr 2025
George
Great!!
8/10
Excellent
08 Apr 2025
Victor
Great,helpful staff.
Will store luggage after checkout if you have a late flight out.
Small rooms but lobby/common area is comfortable and inviting.
Roof top deck, too.
10/10
Exceptional
06 Apr 2025
Michelle Cheska
Conveniently located near hamamatsucho station. Only issue we had was that our room got very hot in the evening. Can’t change the temperature in the thermostat.
Leisure Family
6/10
Pleasant
30 Mar 2025
GRACE

Good service

Good and The staff esa helpful and nice
Friends_and_family Friends
10/10
Exceptional
30 Mar 2025
whitney
This is an absolute gem! Great location, a couple min walk to JR and subway lines. Amazing food in the area! Great room with plenty of space
Leisure Family
10/10
Exceptional
28 Mar 2025
Clint
I really enjoyed this hotel. Small and quiet. Close to yamanote line and Oedo line. Lots convenience stores and restaurants.
I like the front desk area where I could just sit and have a coffee quietly. Rooms are not big and check in took a little bit but the Tokyo tower view from our room was cool. Also close to Teamlab borderless
Business_and_leisure Family_with_children
8/10
Excellent
23 Mar 2025
Dat
Inconvenient self check in at hotel but aside from that it was good and in convenient area with lots of food and train options
10/10
Exceptional
22 Mar 2025
Janice
This property did not disappoint. It was convenient, a good price, yes the room we were in was a little small but managable, the staff were helpful and friendly, there was free hot drinks, the use of a microwave, laundry facilities (payable), safe and very clean.
My husband and I loved the roof top view.
We would definitely recommend.
Leisure Partner
10/10
Exceptional
24 Feb 2025
Stacie

Great location

Quick easy check in, spotless room! So close to 7 eleven and the train and subway stops
Self
8/10
Excellent
19 Feb 2025
AJITHA
We stayed at in comfort twin

Pro:

-Staff are really friendly and will help you
-Room is clean
-Bed is very comfortable
- Bathroom is the big and best
- Amenities provided was good
- Close to daimon subway station and hamamatsucho station
- Shinpuku Saikan Hamamatsuchou-ten this restaurant near our hotel is nice which is opposite to 7 eleven
- delivery of luggage within Tokyo only.
- free coffee was excellent
- you can store the luggage after check out
- they rented out the adapter for us.


Cons
- no delivery of luggage to Kyoto or Osaka
But will receive the luggage.
- only one washer and dryer
- check in only at 4


We enjoyed the stay and its perfect for people who want quieter area

-
Leisure Partner
10/10
Exceptional
08 Feb 2025
marcus
This was our third time here. Great position and lovely place
8/10
Excellent
08 Feb 2025
GARRY
Very good location. The room was very compact but well appointed. Response to communication was very slow before arrival and when I rang to get a response, I was answered by someone who didn't speak English and simply hung up on me. On arriving at the hotel the staff were all fine and very helpful.
Partner
10/10
Exceptional
06 Feb 2025
Heather

Very happy with Bay Hotel

Bay Hotel is in a very convenient location, only a short walk from the train station, and a short walk to the monorail station for Haneda airport.

There is a great little area in the lobby with a washer & dryer, tea & coffee and a kitchen sink & microwave.

The beds are comfortable and the shower is good.

Overall we were very happy and will definitely stay here next time we're in Tokyo.
Partner
8/10
Excellent
23 Jan 2025
Shiho
It's located in a convenient place. The room is tiny, though, for someone like us with multiple suitcases.
Leisure Family
8/10
Excellent
21 Jan 2025
Mary
The hotel was clean and the staff was friendly. It was right in the heart of WTC. The room was very small, but we were expecting that. The hotel was a little far from the main attractions, but it was very quiet. Only a 3 minute walk from the train station.
8/10
Excellent
16 Jan 2025
Alexander
Very close to Hamamatsucho Station.
Leisure Family
10/10
Exceptional
07 Jan 2025
Ching Lin
Spacious room for my family of three. Walking distance to the nearest JR and metro stations and easy to get around. 7-11 is right around the corner for breakfast, snacks and late-night snacks. Staffs were friendly and communicated well in English. There are two microwaves in the lobby for us to use. Clean room and spacious bathroom. Reasonably priced!
Leisure Family
10/10
Exceptional
31 Dec 2024
Kensuke

Excellent location hotel

Great place to stay as this hotel is very close to the JR Hamamatsucho station. This is an excellent location if you are flying to or out of Tokyo, Haneda airport, as the airport monorail departs from this station. We used this hotel as the first and the last hotel for our trip to Japan.
Partner
10/10
Exceptional
20 Dec 2024
Sehak
Its nice quite and clean and easy access to Tokyo tower
Leisure Partner
10/10
Exceptional
17 Dec 2024
Dylan
Friendly and helpful staff. Clean modern room with spacious walk in shower. Lots of places to eat and drink nearby. Easy access from haneda airport from the Tokyo monorail.
Leisure Self
10/10
Exceptional
15 Dec 2024
Verified traveler
It was very nice and had a convenient location from 2 train stations. Also near 7/11, Family Mart and Lawson :)
Friends_and_family Friends
10/10
Exceptional
12 Dec 2024
Oswaldo
Good and beautiful
Self
10/10
Exceptional
04 Dec 2024
David
Though we didn't utilize it, this hotel had a kitchen and table area on the first floor available to guests who might want to prepare their own meals.
Leisure Family
4/10
Poor
03 Dec 2024
Arpan
I am very disappointed by the check-in and check out times. The check in is at 4PM and I reached at 3:30 PM. The staff didn’t even bother to check if the room was ready. Just a nonchalant, you will have to wait till 4. This attitude really pissed me off. This check in time is as it is quite late. On top of that, they want us to check out at 10 PM. Overall I am very disappointed at the customer service. This is probably my worst experience over my stay all over Japan.
10/10
Exceptional
28 Nov 2024
KIMBERLEY
Wonderful stay! Comfortable and convenient location. Was nice to have a large modern shower for a change as most hotels come with small bathtub with shower. I stayed in a solo room, the space was a bit tight with my large suitcase but I just did what I could around that. I would still stay again.
Leisure Family
10/10
Exceptional
27 Nov 2024
Jonathan
Deserve a full 3 star hotel in Expedia and not a 2.5! Very good hotel!
Leisure Friends
10/10
Exceptional
22 Nov 2024
Winnie
Clean, great location & the staffs are very nice!
Leisure Family
6/10
Pleasant
19 Nov 2024
Robert
Small room for the price with construction nearby, so a good amount of noise.
Leisure Self
8/10
Excellent
14 Nov 2024
Teerapong
Convenient
Leisure Partner
6/10
Pleasant
14 Nov 2024
Shannon
The property was very clean and well kept. There were a few issues I had with my stay. There was only one elevator on the premises, so it takes some time to go up and down during peak hours. There was one other issue where in the middle of the night, the heat turned on in my room without my knowledge. I woke up absolutely uncomfortable and it was too hot. I could not adjust the thermostat due to it being suddenly \"centrally controlled\" and I had to just turn the thermostat off so I could eventually fall back asleep. I would have rated this hotel higher if this wasn't an issue.
Leisure Family
8/10
Excellent
13 Nov 2024
Janice
The staff was very friendly and accommodating. The room was just as described but a bit small for two people. There was very little space for bags or even moving around. I've stayed in [plenty of hotels in Tokyo but this one felt especially cramped. The shower was very nice with a very large shower head and plenty of water pressure and heat. There was construction happening in the lot next to the hotel but the noise was only apparent from outside and they did not work at night so that wasn't really an issue. Overall we were only there for a couple of days so it met our needs.
Leisure Family
8/10
Excellent
12 Nov 2024
Mark
Very good. Building next door under construction
Friends_and_family Friends
10/10
Exceptional
28 Oct 2024
Jesse
Nice clean hotel. Had no complaints. Bathroom is larger than average for a Japanese hotel which was a nice surprise.
Leisure Partner
10/10
Exceptional
25 Oct 2024
Tracey
Really good option as a base to explore Tokyo - easy to reach from Haneda and for access to the train network. Lots of useful shops and restaurants in the area.
Hotel very clean, and while there aren't facilities, such as a gym, and the rooms are small, this is typical for Tokyo, and if you are out and about exploring, that doesn't matter! Staff are very helpful and polite.
Leisure Friends
4/10
Poor
23 Oct 2024
Verified traveler
Our room
10/10
Exceptional
23 Oct 2024
John
Location was great with walking distance to two stations for local trains/ subway. Friendly helpful staff and very clean. Room only but there are numerous places to eat all around. I would recommend this for couples and would stay here again.
Leisure
8/10
Excellent
17 Oct 2024
JIN JIE
Nearby station, convenient
Leisure Partner
10/10
Exceptional
10 Oct 2024
Shuet Che Tammy
Great area of town to stay in with lots of authentic Japanese dining options.
10/10
Exceptional
06 Oct 2024
Edgar
Very accommodating stay. Will re visit 👍
Leisure Partner
8/10
Excellent
30 Sep 2024
Jeanette
Enjoyed our stay

Location & surroundings

Bay Hotel Tokyo Hamamatsucho
1-chome-16-9 Hamamatsucho, Tokyo, Japan

Hotels Nearby

Compare other stays close to this hotel. Choose travel dates to check availability.

Explore the map
Show 46 more nearby hotels

Bay Hotel Tokyo Hamamatsucho

47 hotel photos