Smile Hotel Shinagawa Sengakuji Ekimae

8/10

Excellent

20 Jul 2026

Jeppe

Very simple and efficient – though rooms are tiny and not very comfortable.

Family

10/10

Exceptional

20 Jul 2026

Jasmin

Fantastic location and great value. This is our second time visiting the hotel and we’ll definitely be back again!

Friends

8/10

Excellent

12 Jul 2026

Makiko

It is clean and like a brand new hotel. But the reception persons are not so kind or friendly.

Family

10/10

Exceptional

06 Jul 2026

Dancine

We enjoy APA Shinagawa Sengakuji due to the location and amenities. Staff is very friendly and speak English and Japanese.

Partner

10/10

Exceptional

01 Jul 2026

valerie

This hotel is a great combination between modern comfort and affordability. The rooms are small but tasteful and very functional. Very nice large TV. The Sansakuji APA is literally next to the Akusaka station with a direct line for Haneda 25min and 363 yen). Very convenient. I will definitely book there again.

Self

10/10

Exceptional

23 Jun 2026

Man Kim

My first time staying at an APA hotel and this location exceeded my expectations. Breakfast was excellent. Public bath was well-kept. My room was clean despite being a bit small for my large luggage but that was expected. I like that this location is in a more low-key neighborhood than busy tourist parts of Tokyo but still has plenty shopping and sightseeing opportunities. Travel to airport is also easy from here.

Self

8/10

Excellent

22 Jun 2026

Paul

This is a typical Japanese business hotel. No queen size bed and there are very small rooms to walk. Don’t get disappointed for not booking a resort style hotel. But if you like Japanese style breakfast and a large public bath. It’s perfect.

Partner

10/10

Exceptional

17 Jun 2026

Francois

Excellent room for discovery of Tokyo at a fair price really well locates near subway station.

Self

6/10

Pleasant

13 Jun 2026

Kimberly

Not my prime location, very close to train station. If you have an early flight coming in they will not let you in your room early. The earliest check in is at 11 then you pay per hour till 4. Check out is 10 or pay again. Not great for travelers and flexibility. Thankfully my stay was only one night until meeting up with a travel group at different location.

Self

10/10

Exceptional

13 Jun 2026

Jeremy

Amazing breakfast and great location for coming off the train!

Partner

10/10

Exceptional

13 Jun 2026

koshin

Very convenient location and clean room.Easy access to JR.
Breakfast was so good, variety and quality, both are very good.

8/10

Excellent

07 Jun 2026

Cesar

Todo muy bien pero un poco pequeña la habitación.

Self

10/10

Exceptional

31 May 2026

Mustafa

My go to hotel in Tokyo. Great location for transport. Clean property.

Self

10/10

Exceptional

31 May 2026

Santos

What's not to like? Its awesome! Location easy to get to the train, subway, and the city bus.
The staff is courteous.The people here are the ambassadors of Japan.

Partner

10/10

Exceptional

27 May 2026

Milithza

Great location. Convenient easy access to public transit, shopping, touristic attractions.
Room was clean, quiet, comfortable

Partner

6/10

Pleasant

26 May 2026

Carole

Just ok. The beds were too firm and one of the pillows was a literal seat cushion that was useless. The other pillow was minimally fuller, but still too flat for this caliber of hotel. The bedding felt like there was a film coating on them. Didn't feel clean. The carpet was filmy on the feet. Air filtration made it feel really stuffy in the room. Air conditioning was either too warm or too cold. Purchased breakfast each day at booking but only ate there three times out of seven because the food really wasn't good. We had breakfast every day at the nearby convenience store that tasted a lot better. They didn't utilize a translator resource so there was a big language barrier. You think with a hotel this big, they would have some sort of language app at the front desk. It felt cold that comes with a corporate hotel like this. I am a smoker and they had no smoking room. This issue may not apply to you, but I can't understand that a thousand people can stay at this hotel at one time and they think that no one smokes. That is unrealistic. I was told the closest smoking area was two train stops down. Sengakuji as a non smoking city. You are not allowed to smoke outside in this city. They also had only two washing machines and two dryers for the whole hotel. That also is unacceptable. This stay was okay, but I wish I made another lodging choice.

6/10

Pleasant

24 May 2026

Karen

Staff was friendly. Rooms clean. Small rooms but for the price acceptable. Did not have breakfast.

Self

10/10

Exceptional

23 May 2026

Tenzin

Hotel breakfast was delicious like a restaurant quality food.

Spa was very clean and relaxing after a full day of walking.

Location was perfect. Direct train to Haneda airport and JR Yamanote line right in front of the hotel.

Partner

10/10

Exceptional

22 May 2026

Laura Eve

Good views of the city

Self

10/10

Exceptional

21 May 2026

Royeri rolando Gonzalez

nice place

Partner

10/10

Exceptional

16 May 2026

David

Nice clean hotel in a business district. Food and easy access to transportation.

Self

10/10

Exceptional

13 May 2026

EDITH

Súper completo en todo, cómodo y aunque es pequeño para los occidentales es perfecto

Family_with_children

10/10

Exceptional

13 May 2026

Ashley

Enjoyed my stay at this APA hotel. Convenient location with the A line very close by while the JR was across the street. Staff always left the room cleaned with fresh towels. The rooftop bath/onsen was a bonus.

Partner

8/10

Excellent

12 May 2026

CIELO ROSARIO

Good location next to Subway and across from the new Takanakawa Gateway for JR trains. The onsen is good, a bit small but off hours are great. Price for the rooms is on pointe and the breakfast buffet is great.

Family

6/10

Pleasant

10 May 2026

Kristy

Staff were friendly and helpful and breakfast was very good. We also enjoyed the bath. Just one complaint was the lack of temperature control for the.

Partner

10/10

Exceptional

09 May 2026

Emerson

Clean room, quiet, nice staff, very good breakfast buffet!

Self

10/10

Exceptional

07 May 2026

Katsuya

Very good.
Location Location
Haneda 30 minutes Ueno 20 minutes.

Friends_and_family Family

8/10

Excellent

04 May 2026

Cole

The breakfast selection was outstanding! A perfect combination of typical Japanese breakfast options along with Western alternatives for those who need that.

The rooms and bathroom are SMALL, but that's to be expected in Tokyo. The front desk staff speak very little English, which they have solved with technology via automated check-in kiosks. Express check-out by just dropping your keycard in a slot is every convenient.

10/10

Exceptional

04 May 2026

Janet

The staff was extremely helpful for organizing our luggage to the next destination!

Partner

8/10

Excellent

28 Apr 2026

Ryan

The hotel was nice and an affordable option. The amenities were good and only wish they had more coin washer and dryers. Breakfast was really good and lots of options and the food was tasty.

Self

10/10

Exceptional

28 Apr 2026

Rebeca

All was as expected. Staff was very helpful and friendly. Thank you!

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Suk Han

Our room was small and had no place to store luggages but the room had everything we needed. The location is closed to two train stations and across from the new shopping area Tanakawa Gateway, so it was very convenient. We were able to take a direct train from Senkagugi Station to Narita Airport. The area around the hotel is less crowded than other touristy areas. All staffs were very polite and helpful which made me feel very welcoming. I would stay in this APA Hotel location again next time I visit Tokyo.

Family

8/10

Excellent

20 Apr 2026

Mami

If you like hot spring this is the hotel for you.

Self

6/10

Pleasant

19 Apr 2026

ALVIN

Staff was helpful but no knowledge of English which is really spoken pretty every in the world make it difficult to communicate and get things expedited….rooms where really small and uncomfortable to walk with another person … the toilet although comfortable was to close to the wall and you could sit well and normal …. Restaurant was average but friendly individuals took good care of us ….

Partner

10/10

Exceptional

18 Apr 2026

Nancy

It was so pleasurable to start the day with the onsen ritual. Automation at the hotel is excellent from check in to check out including updates on the room TV about crowded times to use the onsen or elevators. Staff is incredibly patient and helpful with the best attitudes. This my second stay at an APA Hotel in Tokyo and I will continue to stay at this welcoming hotel chain.

Self

10/10

Exceptional

17 Apr 2026

Pamela Louise

I did not eat here, but the onsen bath area and terrace view overlooking Tokyo Tower on the top floor were gorgeous! Rooms are smaller, so try to keep the amount of luggage minimal- maybe only one bag or 2 small bags so you can move more freely. Great for minimalists. Duvet was nice and fluffy and clean too.

Self

8/10

Excellent

13 Apr 2026

Edward

Clean room, friendly staff. Breakfast buffet is very good. Room is small by western standards, but the bed/pillows was very comfy. Bathroom size is adequate, at over 186 cm tall, I fit ok. Two train stations outside your door. Shinagawa station is a short walk away

Self

8/10

Excellent

13 Apr 2026

Swati

No direct train to arrive at this location from Tokyo or Narita. Shinagawa to Sanjukoji transfer every day is extra hassle. Rooms are small for two people.

Family

10/10

Exceptional

12 Apr 2026

Lisa

This hotel is in the perfect location. Across the street from the Takanawa Gateway Station with food and stores very close by. The hotel is very clean and the staff was great. I will definitely stay here on my next visit!

10/10

Exceptional

12 Apr 2026

James

Clean rooms

8/10

Excellent

07 Apr 2026

Swati

Rooms are small and no bed side table which was inconvenient to place the sleep apnoea machine and the headboard is too narrow.

10/10

Exceptional

05 Apr 2026

Fabs

Location is right across from the train station making it easy access to get around town. We took a cab to the hotel from the airport and it took maybe half an hour and paid approximately 45$USD. Rooms are standard Japanese small, but has all essential amenities and mini fridge. There’s a 24hrs convenience store a ramen shop around the corner from the hotel. We had the hotel breakfast for $15USD and was satisfied. Hotel also has coin laundry and spa.

Family

10/10

Exceptional

31 Mar 2026

ralph

.i quite liked the spa, on top floor so didn't have to go thru the lobby -
.excellent breakfast buffet!

Self

10/10

Exceptional

29 Mar 2026

Hermina

Love this hotel. Good area, metro and train station with 2-5 minutes walk, food restaurants close by, clean, all the amenities, and friendly staff.

2/10

Poor

27 Mar 2026

Rogelio

Good spot

10/10

Exceptional

21 Mar 2026

angela

Clean room, friendly and helpful staff, excellent breakfast and next to metro which made it very

8/10

Excellent

17 Mar 2026

Muhammad

Room cleaning was not done daily. Instead, it was every 3rd day

Self

10/10

Exceptional

16 Mar 2026

Bryan

Very nice hotel. Good value for the money but the room I stayed was very small. The size of toilet was cramped and not much more space than airline toilet. Almost not enough space to open my suitcase.

8/10

Excellent

15 Mar 2026

Tavian

the staff

10/10

Exceptional

11 Mar 2026

Fay

Convenient location, just 2 minutes from Senkakuji Station and 5 Takanawa Gateway Station; Onsen spa was excellent; breakfast was impressive
Would definitely consider staying there again

Friends_and_family Family

4/10

Poor

08 Mar 2026

Gisela

If you’re going to stay here in a two people room, you won’t be able to have maybe a backpack or small carry-on suitcase. The room is so small that the bed is against the wall. The foot of the bed is only about 18” from the wall. The other side of the bed only clears about 2’ between the bed and the small desk and small fridge. There’s no ironing board. The bathroom is also so small and the tub sides are to high. I’m 5’3” and I could barely clear the sides to get in and out. So if you’re planning to stay there more than one night, reconsider. The hotel however is next to a train station that came straight from the Haneda airport for about $2 one way. Staff is friendly and the place is clean. We just couldn’t fit our luggage comfortably. We basically couldn’t be in the same area at the same time.

8/10

Excellent

01 Mar 2026

kotomi

Room was clean, yet very very small. Amenity is good. Though it gets crowdy, Onsen was a good touch. Staff were helpful. Location is good as it is right at the subway station, straight from Haneda airport. Be warned, if you have a large or heavy suitcase. there is an escalator and elevator to get up to the street level from the station. On the way down, however, there is a section only stairs exist. Wheel char is accessible via assistance from certain entrance.

Self

10/10

Exceptional

26 Feb 2026

Rick

Great location and great hotel

Self

8/10

Excellent

16 Feb 2026

Marwa

Clean and nice onsen but it was hard to find food around the hotel.

10/10

Exceptional

26 Jan 2026

Riley

Clean, near train station, own bathroom

Leisure Self

6/10

Pleasant

25 Jan 2026

Yong Yi

It had a lot of dust but overall alright

10/10

Exceptional

15 Jan 2026

Deborah

Had a wonderful stay at this hotel. It was centrally located to the Yamanote and Asakusa train lines. Also has a direct train route to the airport. The room was very comfortable and clean. Of course the staff was impeccable. So friendly and helpful!
I really enjoyed the onsen as well but please note it is not tattoo friendly. They do provide some tattoo stickers to cover up smaller tattoos, but if you have a lot or very large tattoos, you cannot use the onsen. The breakfast and lunch buffets were very good and worth the price. Quite a few good places to eat in walking distance as well. This was my first stay at an APA hotel and I would stay there again.

Leisure Self

8/10

Excellent

13 Jan 2026

Sandra Daina

Room was clean. Daily delivery of fresh towels and yukata was welcomed. The spa was wonderful on the 21st floor. It was the perfect ending to the day.

10/10

Exceptional

10 Jan 2026

Deborah Lynn

Very clean rooms and professional staff

Leisure Family

10/10

Exceptional

07 Jan 2026

Sebastian

Great room! Great location! Great public bath!

Partner

10/10

Exceptional

06 Jan 2026

Chia-Pei

Yummy breakfast and hotel overall clean and nice

Leisure Family

10/10

Exceptional

05 Jan 2026

Midori

The comfort of having the access to the spa on the top floor. I utilized it at night and in the morning.

Business Self

10/10

Exceptional

04 Jan 2026

Yoshikazu

Close and convenient to major trains

Leisure Family

6/10

Pleasant

31 Dec 2025

Christine

The hotel in itself was good but there isn't too much around the hotel to wander around to. It is very close to the train station which is good but again, not much around the property.

Self

10/10

Exceptional

31 Dec 2025

Walter

Excellent

8/10

Excellent

23 Dec 2025

Paul

Clean room. Nice spa. Good buffet lunch. Convenient location. Room was too small.

Leisure Family

10/10

Exceptional

23 Dec 2025

Chiemi

It was very relaxing to enjoy the large rooftop bath (onsen).
The room was very small, but clean and well organized.
I didn’t add the breakfast service this time, but I’d like to try it next time.

Business Self

6/10

Pleasant

18 Dec 2025

NORAZEAN

Superbly basic room. For a 11sqm room size, it is ideal for 1 person with 1 bag.
It was mad cramp for 2 person with 2 medium-sized luggages. We walked sideways, banged my head, legs, arms as I tried to maneuver in that room. It was too frustrating. Bed-end slopes due to its overuse as a corner seat, no proper mugs (only disposable papercups for each day of stay), not even reusable cups for brushing teeth, and no safe in the room.
Granted it is clean, its public bath facility is good, staffs were good, too. But we won't stay here again due to the room size. We stayed in a small room before (~15sqm) but this was waaayyy too challenging for comfort.

Leisure Partner

10/10

Exceptional

14 Dec 2025

Christopher

Quiet and close to at least three different train stations. Excellent buffet style breakfast with everything I wanted. Close to a mall with food and small shops along the main street. Within walking distance of Tokyo Tower, the Rainbow Bridge and Shibuya. I intended on returning soon.

Leisure Self

4/10

Poor

12 Dec 2025

Sudhir

Breakfast catered to mostly non vegetarians.We were vegetarians and we saw fried chicken in the same pan as french fries and only one tong used for both foods.

Leisure Partner

8/10

Excellent

11 Dec 2025

Elizabeth

Room is small as expected so it was definitely hard to open luggage’s but we survived it was just me and my husband don’t expect to fit a whole family of 4 in here .. it’s kinda like a motel ish style buildings. It’s kinda an open concept when you get off the elevator . Location to the train station is good just around the corner .. lines are close to the loop & airport. I would stay here again if it was just me and my husband.

Ohh yeah you won’t be able to use the bath house if you have tattoos .

Also I love the robes they provide in the room wish I could take it home lol !!

Leisure Partner

10/10

Exceptional

08 Dec 2025

Ana

Spacious room & staff were helpful & friendly

Leisure

10/10

Exceptional

08 Dec 2025

Dancine

Location is great to train stations. Love this hotel due to convenience and staff members are very helpful.

Leisure Family

10/10

Exceptional

05 Dec 2025

Emma

Room was clean and had everything you need. Staff were helpful and storing luggage for the day was quick and easy.

Self

10/10

Exceptional

04 Dec 2025

yu-hsiu

good service

8/10

Excellent

29 Nov 2025

Chiyori

Clean room, friendly staffs

10/10

Exceptional

24 Nov 2025

Akiko

Love the big bath

Self

6/10

Pleasant

19 Nov 2025

Vivian

The hotel is located in a really good area of Tokyo. Close to major stations and whatnot. The property itself is quite nice. Parking isn’t as clear as it is though. The parking is behind the building and the signage for it on the ground is almost embedded into the tiles which makes it unclear as to whether a car can actually pull into it or not. Paying for parking was complicated as it wasn’t clear from the beginning that the hotel is supposed to give you a parking voucher when it’s advertised as self parking. The parking company and hotel are separate so without the voucher from the hotel, you could be overcharged for parking and the hotel can’t do anything about that which also isn’t clear.

Leisure Partner

8/10

Excellent

19 Nov 2025

Katsuko

It is always nice to be able to relax in a large tub upstairs after a tiring day.

Partner

2/10

Poor

18 Nov 2025

Lyle

Definitely a language barrier. Checked into our room and it was completely warm, heater was on we tried to switch to air conditioning. We called the front desk and was told that it’s temperature controlled. They had all rooms to heater mode. They sent a fan for us but it made so much noise and it only circulating heat even though we turned of hvac.

6/10

Pleasant

17 Nov 2025

Ross

The room was clean but extremely small for two people. The staff was outstanding and the breakfast was terrific.

Leisure Family

10/10

Exceptional

16 Nov 2025

Kevin Adam

We were very pleasantly surprised to find the hotel had a public bath! That was a lovely way to wind down our days. The room was comfortable and furnished as we'd expect from APA. The check-in process was a little more annoying and less personal than at other APA hotels we've visited because it was all handled on an automated kiosk, but the experience overall was very smooth. I would definitely return.

Partner

6/10

Pleasant

15 Nov 2025

Miranda

Too small room for the price

Leisure Self

10/10

Exceptional

15 Nov 2025

Dimi

Super convenient location right next to Sengakuji Station, perfect for getting around Tokyo or heading to Haneda. The rooms are small but clean, modern, and well-designed. Quiet area, Lawson and 7-eleven nearby. Would definitely stay again.

Leisure Partner

10/10

Exceptional

15 Nov 2025

Eric

Apa continues to impress. I am particularly

10/10

Exceptional

13 Nov 2025

Cristal

Food was the same every single day and the dryer took forever to dry the clothes how to use a lot of yen’s to dry 4 clothing items

Business_and_leisure Friends

8/10

Excellent

10 Nov 2025

Kana

Convenient, reasonable hotel where very close to the station.

Business Self

10/10

Exceptional

06 Nov 2025

Christopher

The room was very clean. While the bathroom was small that was too be expected. Staff were helpful and friendly too - would stay here again.

Leisure Friends

10/10

Exceptional

06 Nov 2025

Ann

Small room, big comfortable bed and very close to transport

Friends_and_family Family

10/10

Exceptional

06 Nov 2025

Asuka

Nice friendly stuff. Great hot spa.

Leisure Self

10/10

Exceptional

01 Nov 2025

Isabella

Clean room super close to a subway station. The room is small, which is normal for Tokyo, but could be tough if you have multiple large luggage. APA are always equipped with all the amenities to help make your stay comfortable and have everything you need.

Leisure Partner

10/10

Exceptional

30 Oct 2025

Kazuyo

Room was very clean and comfortable bed provided me with a good night sleep.

Leisure Self

8/10

Excellent

29 Oct 2025

ChungMing

I've stayed at this hotel several times. The primary reason is its location. It is located immediately next to the Sengakuji subway station, with direct non-stop service to/from the HND airport. The price is reasonable. The room size, service, and room cleanliness are comparable to other APA hotels. The only drawback is that the public bath can be VERY crowded during peak hours, and there are only 2 sets of washer/dryer machines for 20 floors of guests. The dryers didn't seem to function well, probably due to being overly used. Overall, I would recommend this hotel for its price/location. Anything else, there is nothing to write home about.

Leisure Partner

10/10

Exceptional

28 Oct 2025

Akiko

The stuff was very friendly and helpful.
The big bath was excellent!

Self

4/10

Poor

27 Oct 2025

Annie

The room was way too small and compact. There was hardly any room to walk around, the pillows are flatter than pancakes, there wasn’t a do not disturb sign available to indicate I do not wish to be bothered. By day three, my AC was cut off… the only air that was blowing was heat, no bueno. I was in the room airless… the room was hot, I had to crack my door open to let in some cool air. If it wasn’t because the hotel next door had no vacancy, I would definitely not have stayed here. For the future, I will not be returning to stay at this hotel.

Friends_and_family Family

6/10

Pleasant

26 Oct 2025

Krysten

The stay was fine. I picked the hotel for the location. It was fairly easy to get to Haneda airport. It's definitely a business hotel. Built for efficiency not for comfort. It met those needs. I wouldn't stay there long term.

Self

10/10

Exceptional

24 Oct 2025

Kina

The staff helped me renew my membership.

Self

10/10

Exceptional

23 Oct 2025

William

The room and staffs are excellent! The ac is powerful, just need Google Translate to help.

8/10

Excellent

20 Oct 2025

Tomiko

I wished if there was a sitting area in the lobby. It was too tight space to walk through. I appreciated that they held my baggage till check in time and the staff were all very nice! Thank you!

Leisure

10/10

Exceptional

18 Oct 2025

James

Awesome stay after 10 hour flight !
Convenient location, smooth chick in, clean efficient tiny room and big bath! Stretched body well in hot water.

Business Partner