Name: Grand Prince Hotel Shin Takanawa
Address: 3-13-1 Takanawa Minato-ku, Minato Ku, 108-8612, JP

Grand Prince Hotel Shin Takanawa

Tokyo · Japan

3-13-1 Takanawa Minato-kuView location

100 reviews shown

10/10

Exceptional

30 Jul 2026

Kumud

Excellent property with excellent services and staff.

10/10

Exceptional

27 Jul 2026

Ravi

Great place to stay in Shinagawa

10/10

Exceptional

25 Jul 2026

Ian

We travel a lot. It would be better if you didn’t charge to use the pool. You will sell a lot of pool food and drinks if you get more chairs and have more servers and probably make more money than by charging for pool admission.

You can still charge for cabana seats but to charge admission and to use the regular sunbed chairs feels cheap for a place this nice.

10/10

Exceptional

23 Jul 2026

Vincent

Walkable to the metro

8/10

Excellent

22 Jul 2026

Tricia

The room was clean. Staff were friendly. Restaurant options were great. The amenities were reasonable. The only complaint I have is that the beds were uncomfortable. Other than that, my stay was quite pleasant for the cost and location.

4/10

Poor

22 Jul 2026

Hikari

Toilet handle was leaking water.
It was over 100F outside but pool is only open from 10am to 4pm. And they will charge you about $70 per person to use the pool.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

Aida

Wonderful stay and my most favourite spot at night at the sky room!

Family

10/10

Exceptional

16 Jul 2026

Cade

Wonderful

10/10

Exceptional

15 Jul 2026

Qingpo

The garden was very impressive

Family_with_children

10/10

Exceptional

13 Jul 2026

Ramses Atiba

Very clean. Great a room and amenities.

Self

8/10

Excellent

11 Jul 2026

JON

10/10

Exceptional

07 Jul 2026

Hima

Very close to Shinagawa station and metro. Best spot

Family

10/10

Exceptional

06 Jul 2026

Onassis

Very nice hotel. Good location.

Family_with_children

4/10

Poor

06 Jul 2026

Jennifer

The language barrier plays a big part in this, but so does the lack of kindness of the front staff. The food was horrible and everything smells like stale smoke and gross mildew. This was our first time visiting Japan and we will not be coming back to Tokyo. There is a lot of hype in the USA about how clean and nice Japan is and how amazing the food is but honestly it is not good. The people here are rude and noone speaks any english. I understand we are coming from the USA but we met a lot of people from Australia, London and other countries and they all say the same thing.

Family_with_children

10/10

Exceptional

01 Jul 2026

Nikko

Clean roommate

Family

10/10

Exceptional

30 Jun 2026

Jessica

This hotel was not only beautiful but the staff were so very helpful. A 7/11 is conveniently located on property as well as a couple of clothing stores. The breakfast buffet was well stocked with an assortment of fresh fruits, steamed fish, soups and array of local favorites.

Partner

10/10

Exceptional

30 Jun 2026

Jeffrey

Enjoyed the first four nights so much that I cancelled another hotel reservation so that I could stay one more night. The Japanese garden on the hotel grounds is beautiful. At 5pm everyday, a 16th century bell in the garden is rung. A peaceful place to be at the end of each day during a very busy business trip.

8/10

Excellent

29 Jun 2026

Dharmin

The Fitness room was non operational.

Family_with_children

2/10

Poor

28 Jun 2026

Evelyn

The bathroom had mold throughout, and the property was very outdated. My baby was bitten by a bug in the room, and we had to take her to the emergency room. Unfortunately, this completely ruined our stay, and we did not enjoy our experience at all. I was very disappointed with the condition of the hotel and would not recommend staying here.

Family_with_children

10/10

Exceptional

28 Jun 2026

Nara kay

Amazing Staff

Family_with_children

10/10

Exceptional

27 Jun 2026

Jagan

Very good property with added garden/park and good break fast. Rooms spacious too and near to train station.

Self

10/10

Exceptional

27 Jun 2026

Bryan

The staff was very polite and helpful. The overall facility appeared clean and well maintained. We did not use the hotel for more than a place to rest our heads. The rooms were mostly clean and well maintained and we felt very comfortable. The only thing negative I can say is the carpets in the room were heavily stained.

Family

6/10

Pleasant

27 Jun 2026

Ali

The primarily selected this hotel because of the proximity to the Shinagawa train station however, the hike up to the station is good 10 to 15 minutes and it’s uphill you can take the shuttle from a Sister hotel, which is right across from Shinagawa station and the shuttle leaves every 20 minutes. The rooms were OK. They placed too many beds in there and rooms are dated some of it not very clean from inside. They had some good amenities the lobby areas has good ambience, but if I were to stay again, I would choose a different hotel, which would be more efficient in terms of transporting to the train station and I would stay at Tokyo Station if possible, which is centrally located from everywhere

Family_with_children

10/10

Exceptional

26 Jun 2026

Cyndi

Very nice hotel overall. The lobby's a bit underwhelming but the room's great. Delicious breakfast. Convenient location. Friendly staff. We will definitely book again.

Family

10/10

Exceptional

25 Jun 2026

Ana

Very clean and room are bigger. Location is quiet and quick access to taxi. The train station is close and 7 eleven is also close. I definitely will come back

Family

6/10

Pleasant

25 Jun 2026

Tatiana

The bathroom was dirty. Tub was dirty, and on the walls and ceiling was mold.
As for Japan hospitality- No pajamas was provided in the room.

8/10

Excellent

22 Jun 2026

Rui

Location is quite good, although one should be aware that walking to the Shinagawa station takes about 12 minutes.

Friends_and_family Family

10/10

Exceptional

18 Jun 2026

Bhushan

Very nice

8/10

Excellent

18 Jun 2026

Stephenie

The rooms need a face lift.

Self

10/10

Exceptional

15 Jun 2026

Karla

One of the most pristine and well maintained hotels I’ve ever been in and they took such good care of me.

Self

10/10

Exceptional

14 Jun 2026

Lihua

Price is reasonable and room is good with balcony. Breakfast also amazing. Location is close to station and 7-11 is within hotel complex. Hotel Garden is also great with fish pond. Will come back next trip!

Family_with_children

10/10

Exceptional

12 Jun 2026

Matthew

Gorgeous hotel, welcoming and helpful staff. Couldn't ask for more in a foreign land

Partner

10/10

Exceptional

12 Jun 2026

Josh

Excellent hotel with beautiful Japanese gardens. Opt for the Club Lounge rooms. Great happy hours and delicious breakfast.

Partner

8/10

Excellent

11 Jun 2026

Lindsay

Hotel was very luxurious and clean. Good area and close to the hotel. Rooms were decent size

Family

8/10

Excellent

10 Jun 2026

MIWA

Hope there are some laundry room.

Family

8/10

Excellent

09 Jun 2026

Ebun

It was nice having a convenience store in the hotel.

Family

10/10

Exceptional

04 Jun 2026

Mayur

Rooms were clean, great location, Reception staff was not really helpful.

Family_with_children

8/10

Excellent

04 Jun 2026

Alex

Hotel was solid but not spectacular. Enjoyed our stay - good location and good price, but hotel is a bit dated and seemed a bit chaotic in the lobby due to a conference taking place during our stay. Great view towards Tokyo tower from the room, and nice and close to shinagawa station for access to the rest of the city.

Partner

10/10

Exceptional

02 Jun 2026

Justin

Really great place to stay

Friends

10/10

Exceptional

29 May 2026

Sook Mee

Good!! The staff are very helpful.

Friends_and_family Friends

10/10

Exceptional

28 May 2026

Lesley

The rooms were a nice size and the hotel had a beautiful Japanese garden. Great there was a 7 Eleven on site and the hotel is close to the subway!

Partner

8/10

Excellent

25 May 2026

Richard

The staff and team were very friendly and helpful. However, a few things to note. The lowest the AC goes is 73F. If you need a cooler room at night, consider a different hotel.

4/10

Poor

22 May 2026

Jason

The rooms are very heavily used, and show their age. I would not recommend staying here. The lobby was nice, but that was it

Family_with_children

10/10

Exceptional

20 May 2026

Masako

They catered to 99 years old guest to make soft rice in the morning for his breakfast.And out of way to make it easy for wheelchair guest. Thank you.

Family

8/10

Excellent

20 May 2026

Thomas

The gardens are amazing. The hotel and rooms are nice. Good location. Would be 5 stars if the rooms were more sound proof.

10/10

Exceptional

18 May 2026

Danika Pauline

Great clean room. Nice view of the city and the garden area was beautiful

Partner

8/10

Excellent

17 May 2026

Sherman

Rooms were decent size, but carpet and furniture are dated. Hotel is to be torn down later this year and property is being redeveloped. Hotel restaurants are very expensive and immediate area does not have many dining options. You have to go to the backside of Shinagawa station for more restaurants. Station is convenient to get around Tokyo. It is quite an uphill walk to the hotel, especially with luggage. However, there is a hotel shuttle, but you have to board at the Prince Hotel. Area around the station is under major construction, a bit unsightly.

Partner

8/10

Excellent

09 May 2026

Amy

Convenient location next to Shinagawa station. Rooms were decent sized, clean, comfortable bed, and lots of bathroom amenities.

Partner

10/10

Exceptional

08 May 2026

Dean

My stay at the Grand Prince Hotel Shin Takanawa in Tokyo, Japan was nothing short of amazing. From the beautiful architecture to the outstanding hospitality, this hotel delivered a true luxury experience in every way.

The rooms were spacious, modern, and offered incredible views of Tokyo along with the hotel’s stunning Japanese gardens. After busy days exploring the city, it was the perfect place to relax and recharge in comfort. The attention to detail throughout the property was impressive, and the staff provided exceptional service from check-in to departure.

One of the highlights was the peaceful atmosphere surrounding the hotel. Even though it is located in the heart of Tokyo near Shinagawa Station, the gardens and elegant setting made it feel like a private oasis away from the hustle and bustle of the city.

The dining options were excellent, and the overall cleanliness and presentation of the hotel were top-tier. If you are traveling to Tokyo and looking for luxury, convenience, and authentic Japanese hospitality, I highly recommend the Grand Prince Hotel Shin Takanawa. Truly a memorable 5-star experience.

Friends

10/10

Exceptional

06 May 2026

Jame

Central location close to the shinagawa train station, shops and restaurants nearby. Excellent staff and service. Best amenities. Toiletries, slippers and pajamas provided and replenished daily.

10/10

Exceptional

05 May 2026

Andrew

Very pleasant stay

Friends

10/10

Exceptional

05 May 2026

Hau

I had a great time at the hotel

Family

10/10

Exceptional

05 May 2026

Gerald

The hotel room was very clean. The staff was attentive to our needs. Breakfast was delicious and had variety. Overall a great stay and I would stay here again in the future.

8/10

Excellent

03 May 2026

Cuong

Great place to stay

Friends_and_family Family

10/10

Exceptional

03 May 2026

Katherine

i like them and we have been their guest over 8 years

Family_with_children

10/10

Exceptional

02 May 2026

Hayato

7/11 and buffet was really convenient after many steps in the city within the property.
Did not plan to be visiting during the convention week however the stay was executed.
Close to the shinagawa station.
Staff were all amazing and spoke English to assist.

10/10

Exceptional

01 May 2026

Sammy

This is the 2nd Prince Hotel we stayed. It is much better than the one we stayed in Hiroshima. The 2-bed club room we stayed in was roomy and with 2 chairs and a little crunch. All furniture and room are well maintained. We were able to get into the swirl pool but it is \"NOT\" the normal Japanese public bath. However, the free massage chairs in the \"Relaxing\" area were good. I fell in love with the lounge hopping among the 3 hotels. Personally I love the one in Sakura Tower as it offers better whiskeys and Dassai 39 junmai daiginjo. Also like the way they have all proper glasses in the fridge. We found the shuttle bus goes around their hotels are convenient; the driver is polite and friendly. The garden among the 3 hotels is top notch Japanese style and well kept and maintained. Staffs are all friendly and helpful.

Partner

10/10

Exceptional

01 May 2026

Susan

Top notch hotel. Locations great, very central. The gardens are beautiful.

Partner

10/10

Exceptional

29 Apr 2026

Nofisat

I’m going to give my honest opinion!

Everyone talked about how small the hotels in Tokyo are. However this particular hotel was exceptional. It is big compared to other hotels we stayed in Japan.

There is a lot of drawer to put our clothes and also a good sized closet.

The hotel provides almost everything to make our stay conducive.

From the entrance, lobby and to the room itself you’ll be amazed.

I loved the fact that it has 711 in the basement for a quick grab. And it is about seven minutes walk to shinagawa station.

And the breakfast buffet has both Japanese and western selections. There is so much to choose from.

And the staffs were so helpful.

I’d definitely recommend this hotel to anyone going to Tokyo

Family_with_children

6/10

Pleasant

22 Apr 2026

Veronica

Restaurant reserved for private groups which was very inconvenient. No concierge service. Room was old and had some sort of old, portable air purifier or A/C on the floor. Couldn’t tell what it was b/c it was in Japanese. The front desk people weren’t very helpful. Bellman and doorman were both very helpful. We got the club floor package which was worth it and very nice.

8/10

Excellent

21 Apr 2026

Caine

Nice hotel, a little tired but comfortable

10/10

Exceptional

20 Apr 2026

Robert

It’s our second time back and we’ll come again.

Business

8/10

Excellent

19 Apr 2026

Ophelia

An upscale hotel around the area, they equipped with few fine dining options, even a 7-11 inside their building. Room is comfortable and staffs are professional and ready to assist. The only downside is the 8 -10 minutes walk to the hotel from the station. It is a gentle uphill which can be so tiring with the heavy luggages. They did not have the shuttle to the train station like the other hotels nearby, and this ended up to be a big negative for us with heavy luggages. Other than that, the hotel is great

8/10

Excellent

18 Apr 2026

Arleta

Property was beautiful but in order to use the cafeteria area you had to order from them. No laundry room but there is a laundry service but in my opinion too expensive. Location was great. Be prepared to walk up a hill to get to the hotel from the train station. Has a 7-11 inside the hotel. And a faule of restaurants that I didn’t check out

Partner

10/10

Exceptional

18 Apr 2026

Ali

Location was great and close to train station, hotel was very clean and staff were so nice!

Friends

10/10

Exceptional

18 Apr 2026

Craig

Check in was very quick and easy, the staff were friendly and helpful throughout my stay. I was traveling by myself and room was large enough for my needs

Self

10/10

Exceptional

17 Apr 2026

Max

Beautiful room and building. Though the walk from the train station to the hotel is all uphill.

Friends

10/10

Exceptional

17 Apr 2026

JOZABAD

Great

10/10

Exceptional

15 Apr 2026

yan

The hotel is very good value for 5 star hotel
Location excellent next to the train station and also clean. I stayed at 4 point by Marriott cost more and the room fit only 1 persons with no amenities.

Partner

10/10

Exceptional

15 Apr 2026

Nina

Beautiful clean property and rooms are spacious! 7/11 located on site and less than 10 minutes walk to Shinagawa Station.

Partner

10/10

Exceptional

13 Apr 2026

Masayasu

whenever my trip goes to tokyo, i have been staying here

Family_with_children

6/10

Pleasant

13 Apr 2026

Sandipan

Great overall stay—friendly staff, clean and comfortable rooms, and good food.

However, the fitness center was a major disappointment. It’s not just about the limited equipment—having only two treadmills and two cycling machines—but one of the treadmills had a torn belt, which is a serious safety concern. This really needs immediate attention and improvement.

Aside from that, everything else was excellent.

Self

8/10

Excellent

13 Apr 2026

Gianfranco

I didn’t have breakfast

8/10

Excellent

12 Apr 2026

Vena Nova

We love the big room and helpfulness of the staff.. Front desk specifically.

8/10

Excellent

11 Apr 2026

Terence

Good amenities. Relatively close walking distance from Shinagawa Station and hotel provides free shuttle from Shin Takanawa Hotel to Shinagawa Hotel

4/10

Poor

10 Apr 2026

Mekonnen

The rooms were very old and not clean. There were many mosquitoes and flies, and my children were badly bitten multiple times in one night. The staff were also not very friendly, which made the stay uncomfortable

Family_with_children

10/10

Exceptional

09 Apr 2026

Yoko

Clean room and nice staff

Self

4/10

Poor

07 Apr 2026

Paul

This is NOT a five-star hotel. There are reviews that state the hotel is a bit outdated and needs a refresher. That is an understatement. Just absolutely misleading. It is a 3 1/2 star hotel at best. An it would be just fine for a 3 1/2 star, but this is absolutely a disappointment believing you are getting and paying for a five star hotel.

Friends_and_family Family

10/10

Exceptional

06 Apr 2026

Giselle

The room was clean and very spacious. The amenities were restocked every time the room was cleaned.overall good experience.

Family_with_children

10/10

Exceptional

04 Apr 2026

Hannah

Very clean and comfortable. Within walking distance of train and shopping mall.

Partner

10/10

Exceptional

03 Apr 2026

Cherry

Very posh hotel. Huge. Offers great facilities but as we’re only staying a night was not able to use them.
Great size room with a balcony looking at a fully bloomed Sakura.
Location is very walkable to a major train hub Shinagawa. Can’t go wrong with this hotel. Great choice.
Leaving luggage if you’re too early or leaving late is not an issue. Just ask.

Friends

10/10

Exceptional

02 Apr 2026

gabi

Everything was super for us.
Clean and quiet. Stuff very professional.
I will stay here again.

Friends_and_family Family

10/10

Exceptional

30 Mar 2026

Matthew

Great place to stay in Tokyo with the JR Shinagawa station within a couple mins walk. There is also a 7/11 underneath the hotel which was convenient and perfect for late night snacks

10/10

Exceptional

30 Mar 2026

Erica

Our stay was amazing. The beds are comfortable, rooms are super spacious! The shower has good pressure and best of all the Japanese Garden was beautiful with cherry blossoms.

Partner

8/10

Excellent

27 Mar 2026

Savannah

Clean room and the breakfast was fantastic to eat and then head out for the day

10/10

Exceptional

25 Mar 2026

Wendy

The Staff are very helpful and friendly. Room is clean but a bit small.

Family

2/10

Poor

25 Mar 2026

Kyle

Everything was great outside of getting bed bug bites and bringing them home with me.

Self

10/10

Exceptional

23 Mar 2026

Wee Lam

The room was big and clean. The garden is a must to visit with 200 over sakura trees planted around the hotel.

Self

10/10

Exceptional

20 Mar 2026

Toan

Beautiful hotel. Perfect with kids. Good restaurant options.

Friends_and_family Family

4/10

Poor

19 Mar 2026

Paul

They will charge you extra for luggage storage for the day, for early check-in., late check-out.
These was no amenities available during our visit in mid March. No pool, no hot tob, no sauna.
After a long flight we arrived at the hotel at 9 AM and were exhausted. We asked for early check-in and was told it will be extra charge of $20/ hour and would have to wait untill 3 p.m. then after we signed up for their Hotel App , we could check-in at 1 PM.We were also told falsley that our room was not ready , but later learned that it was actually ready all along.

Partner

10/10

Exceptional

17 Mar 2026

Yoshifumi

It was really nice

Self

10/10

Exceptional

16 Mar 2026

Ignacio

I had a great view from my hotel and the amenities were very nice

4/10

Poor

14 Mar 2026

George

room walls had stains, carpet was damaged, wall vinyls coming off, dents in the walls, light switch had to be replaced due to it chipping. house keeping broke a charger, which could not be replaced due to plug type. bed had to be remade again after housekeeping due to stains on sheets.

Business Family

8/10

Excellent

12 Mar 2026

Mayumi

Great

8/10

Excellent

12 Mar 2026

Tam

The lobby is gorgeous, the staff are incredible and great communicators. The room itself is on the smaller side, decor and furniture appears to be older but extremely well maintained and very clean. Opening up the balcony door helped make things feel a bit more spacious for 3 people in a room this size.

Otherwise, easy access to Shinkansen from the hotel. Limo bus from Narita drops off right at the front of the hotel but I didn’t use the airport shuttle. Didn’t get to explore too much of the surrounding area except nearby 24/7 7-11 and food court/halls. The hotel 7-11 does close late at night.

I really liked the surrounding but I might choose something closer to a Yamanote line stop next time.

Family

10/10

Exceptional

12 Mar 2026

Mahen

Clean room

10/10

Exceptional

10 Mar 2026

Sayantan

Amazing view, great amenities and staff.

6/10

Pleasant

04 Mar 2026

Jiangning

Staff not being that accommodating and helpful. Also the room was a bit too old and not that clean. View was great though but don’t think it was worth that much.

8/10

Excellent

02 Mar 2026

manlong

no international charger.

Self

10/10

Exceptional

01 Mar 2026

Monroe

Great hotel, great location.