Name: Tokyu Stay Gotanda
Address: 1-12-2 Higashigotanda, 1-12-2, Tokyo, 141-0022, JP

10/10

Exceptional

13 Jun 2026

Cody

I don’t want to. It’s fine I guess

10/10

Exceptional

29 May 2026

Yan Ping

Very convenient location. Friendly staff and clean room

Friends_and_family Family

10/10

Exceptional

13 May 2026

Matthew

Room was clean and spacious. Loved having the a washer/dryer combo in the room along with a kitchenette. Also loved the Refa amenities which is a bonus. The hotel is in a very convenient location in Gotanda (close to the station which is only a few stops away from many spots such as Shibuya/Harajuku/Shinjuku; close to convenience stores, Donki, plaza, food places, etc.). Staff was also very helpful with helping us book transportation! Can’t wait until after the renovations are complete and will stay here again for our next visit!

10/10

Exceptional

11 May 2026

Braden

Helpful staff and laundry was included in the room

Family

10/10

Exceptional

11 May 2026

Pablo

It is a simple hotel, but great for a short stay. The pictures reflect the property and I would stay there again. We liked that the area is quieter than other parts of the city, but still well located with good options close by.

Partner

10/10

Exceptional

05 May 2026

Eric

Excellent place to stay! Kind and attentive staff made my stay worry free. The in room washer and dryer made life much easier. Along with the great room, the hotel is placed within walking distance of the train station with many food and shopping areas nearby. Definitely the best vacation I’ve had to date!

Self

10/10

Exceptional

04 May 2026

Omar

great location

Partner

10/10

Exceptional

01 May 2026

Christopher

Hotel is close to two different train stations. One is literally right outside the hotel door. Makes it extremely easy navigating anywhere around Tokyo. Room was perfect for a solo traveler like myself. Easy check in and out. I would definitely stay here again!

Self

10/10

Exceptional

30 Apr 2026

CHUNCHIH

none

Self

10/10

Exceptional

24 Apr 2026

Francis

spacious, clean, kind staff and convenient location. being able to do the laundry any time was really useful too!

Partner

6/10

Pleasant

23 Apr 2026

Tatsuya

It was disappointing that the refrigerator wasn't working and didn't get cold.

Self

10/10

Exceptional

17 Apr 2026

Yasuaki

Very convenient place and the room is comfortable. Each room has a laundry machine, it's the biggest reason I always stay at this hotel.

Self

10/10

Exceptional

16 Apr 2026

Eduardo

Very convenient location close to restaurants, malls and JR lines. Staff excellent and my room was spacious.

Self

10/10

Exceptional

16 Apr 2026

Liane A

The front desk staff were so helpful and polite. I think the person that helped us is named A. Shimizu (female), I hope I got her name correct. She was very helpful and remembered us daily when left and retuned for the day.

Partner

8/10

Excellent

14 Apr 2026

SIMRANJIT

Great and helpful staff, close to train, and amenities for all you need

Partner

10/10

Exceptional

14 Apr 2026

Ann

Good value for money

Partner

8/10

Excellent

12 Apr 2026

JEAN

In room laundry is convenient

Partner

6/10

Pleasant

12 Apr 2026

Hirokazu

Location is perfect. Laundry service is very convenien. Some facilities need update.

Business

8/10

Excellent

12 Apr 2026

Simon

Location was ideal. There is train entry (Asakusa line) directly infront of the station. Walking distance to the JR line stations. 7-11 is just 2 doors away and lots of eating options around the area. Washing machine and cooking available within the room. Will stay this hotel again.

Friends

10/10

Exceptional

11 Apr 2026

Anjala

Excellent hospitality. Complimentary tea/coffee station. Room layout is spacious with nice morning sun.

Partner

10/10

Exceptional

08 Apr 2026

Mark

Great location near station, direct service to Narita airport. Near Meguro river beautiful Sakura. Staff were wonderful, guest interaction activities (take a photo of Sakura at meguro river and show to staff for souvenir!), special experience when Ono taught Hou to fold origami cherry blossom!

Family

10/10

Exceptional

07 Apr 2026

Brandon

Tokyo Stay Gotanda was perfect for our 2 week stay in Tokyo!

First of all, Gotanda station is a 3 minute walk making it super easy to get around by train. The peace and quiet is unmatched to other hotels. Tokyo Stay is so quiet that I never heard one other person outside our room during the 2 weeks we were there. I really loved that our room had a window that opened and allowing fresh air in. I'm not a fan of being trapped on a top floor with no outside air. The room was definetely a bit smaller than what I think US visitors are used to but that's normal for Tokyo hotels if you're on a budget. Staff were friendly and welcomed us back every evening. Overall, if you're looking for quiet, low cost and a convenient location to stay near Tokyo proper, Tokyo Stay Gotanda is perfect. I read that Gotanda Station gets risky at night, but I never saw anything unsavory. We even arrived at 1am the first night and felt totally safe. 10/10 would recommend for your first, or any visit!

Partner

10/10

Exceptional

03 Apr 2026

Matthew

Great location, clean, nice staff

Partner

8/10

Excellent

01 Apr 2026

Cherie

Fantastic location. Laundry facilities in our room was so handy. Lovely staff. Quiet for the location. Could work in my room.

8/10

Excellent

29 Mar 2026

Paul

Good location

Partner

10/10

Exceptional

28 Mar 2026

Tyler

In room laundry was very convenient. Room was clean and lots of food near the hotel.

Partner

10/10

Exceptional

28 Mar 2026

WAI ZEE

Clean and spacious room. Staff were courteous, friendly and helpful. Location was also excellent. Walking distances to shops and restaurants.

Self

10/10

Exceptional

24 Mar 2026

Jodie

Close to station, front desk was very pleasant and welcoming. There is coffee in the lobby as well as complimentary water or juice. The room is small but had a washer/dryer, small refrigerator, microwave and hot pot in the room. The surrounding area has a lot of shops and restaurants. Reasonable rate.

Partner

8/10

Excellent

24 Mar 2026

Min Kay Eliza

I stayed in two different types of rooms during my 11-day trip. Initially, I booked a larger room for two people for the first two nights. The room was a bit dated and quite noisy; I heard water running through the pipes and strange mechanical sounds at night, which impacted my sleep.

For the remaining days, I stayed on my own. This room was better than the first, though the cleanliness was not spotless and could be improved.

The staff members are generally helpful and the location is excellent.

Self

10/10

Exceptional

22 Mar 2026

Baris

Excellent location and very friendly staff. Hotel has everything I needed

8/10

Excellent

21 Mar 2026

Dominic

This is a great hotel, conveniently located to public transport, good facilities and an in-room laundry and microwave - very convenient, details translated for ease of use and works well. The staff are excellent and very helpful to foreigners that don’t speak the language. For those folks that haven’t been to Japan, some of the surrounding areas can seem a little dodgy but are quite safe.

Business

10/10

Exceptional

19 Mar 2026

Teresa

The hotel is well located just across from the JY Yamanote line. Also close to Tokyu Square with lots of stores and restaurants. Staff is very accommodating and helpful while the rooms are clean and well equipped. Especially loved that there was a washer/dryer right in the room.

Self

10/10

Exceptional

17 Mar 2026

Baris

Excellent facilities and friendly staff

Self

10/10

Exceptional

13 Mar 2026

Katherine

I was pleasantly surprised by Tokyo stays Gotanda.
I like this area of Tokyo for my stays as it is close to everything and fairly straight forward to get to HND.

Our hotel room was bigger than most other budget hotels in Tokyo we have stayed at. And it had a good sized refrigerator and even a washer and dryer in the room. Closet space and a wardrobe to store our suitcases and clothes for the week.

I would not hesitate to stay here again. There is a 7/11 next door and the Donki store is around the corner as is a big grocery store and the Gotanda train station.

Friends_and_family Family

10/10

Exceptional

09 Mar 2026

He-yi

good

10/10

Exceptional

08 Mar 2026

Jiin

침대 크기도 넉넉하고 괜찮음. 화장실 사이즈도 넉넉함.
26인치 사이즈의 캐리어를 펼쳐 놓을 수 있음. 깨끗함.

Self

10/10

Exceptional

06 Mar 2026

Laurie

Everything about Tokyu Stay Gotanda is great! Staff is wonderful! We have stayed at other Tokyu Stays and this one does seem older, but we will come back as we love the amenities at Tokyu Stay Gotanda and cleanliness and location!!! It was nice to be offered cold bottled drinks in the afternoon!

Friends_and_family Family

10/10

Exceptional

04 Mar 2026

Patricia

Fantastic hotel!! Front desk staff was very friendly and the room was extremely clean and comfortable. The location is great, there is an entrance to the train station right outside the front door. Also, the front desk will hold your luggage after checking out. Really fantastic and comfortable stay, 11/10 stars!

10/10

Exceptional

23 Feb 2026

Jesus

Room was a good size. Staff was very helpful. Loved the shampoo and conditioner that they have in the room

10/10

Exceptional

20 Feb 2026

CHIHOKO

The staff were great!

10/10

Exceptional

15 Feb 2026

Douglas

The front desk staff were excellent- very helpful and friendly.

Business_and_leisure Self

10/10

Exceptional

08 Feb 2026

Peter

Helpful staff, clean room, and conveniently located near the station

10/10

Exceptional

04 Feb 2026

JUNSANG

시부야에 사무실이 있어서 근처 역을 검색하다가 발견한 호텔인데 여기 선택하기 정말 잘했습니다. 직원분들 너무 친절하시고 방도 너무 좋고요. 주변에 인프라도 너무 잘 돼 있어서 관광이나 출장이나 어떤 목적이든지 적합한 호텔니다. 적극 추천합니다

Business

10/10

Exceptional

30 Jan 2026

Aki

Everything was great, especially the staff who were very helpful, polite and professional.

Leisure Family

10/10

Exceptional

29 Jan 2026

Eric

Having our own washer was nice, also had a microwave & stove.
The lobby had a fridge that gave out free drinks such as water & tea as well. 1 min walk to don quijote.

Leisure Partner

8/10

Excellent

19 Jan 2026

lisa

Nice stay

10/10

Exceptional

17 Jan 2026

Aya

convenient location

Business Self

10/10

Exceptional

14 Jan 2026

Rie

The room was clean, the bed was spacious, the staff were friendly, and best of all, there was a washing machine in the room. And location!!

Leisure Self

8/10

Excellent

08 Jan 2026

Paul

Convenient location and reasonable price

Leisure Family

10/10

Exceptional

07 Jan 2026

Kim

Clean spacious room, fantastic location very close to JR station, plenty of food options nearby. Stay here if you want to avoid the busy areas and like a bit of peace and quiet.

Leisure Partner

10/10

Exceptional

01 Jan 2026

Jonggon

Friendly staff and great location

Self

10/10

Exceptional

29 Dec 2025

Linda

I had laundry machine and detergent, fridge, microwave etc. I really love the place and would recommend it to anyone…💯 friendly staff

10/10

Exceptional

27 Dec 2025

Sandra Beatriz

Good clean and efficient stay that was in a convenient location.

Leisure

10/10

Exceptional

26 Dec 2025

Adrianne

I really enjoyed my stay here at Tokyu Stay Gotunda. The hotel is right next to the station and the room is very clean. The staff are incredibly lovely and helpful. Highly recommend.

Leisure Self

8/10

Excellent

24 Dec 2025

Keng Guan

Had a great stay at this conveniently located hotel. Just right next to it is a convenience store and a couple of mins to the subway station.

Although room is a bit tiny though, it was comfortable. Love the washer/dryer in the room which we used very often throughout our stay.

Partner

8/10

Excellent

12 Dec 2025

Debby

Due to our room side window is next to restaurants, we can’t open the window in winter. The bath tube is old.

Partner

10/10

Exceptional

05 Dec 2025

quynh

We really like that our room have a washer/dryer. Very convenient. They also provide detergent. The hotel is very close to Gotanda station. The welcome drinks and 24/7 coffee/tea at the lobby were a plus.

10/10

Exceptional

04 Dec 2025

Barbara

I didn't have kitchen.
Didn't use laundry.
Everything was clean and nice.
Staff - very friendly and professional.

Business

10/10

Exceptional

03 Dec 2025

Hidemi

Very nice sta

10/10

Exceptional

23 Nov 2025

Shihomi

They are clean and having washing machines in the room was really good 👍

Business

4/10

Poor

16 Nov 2025

Phillip

Room was dirty. Black mould in shower, makeup foundation on sink counter left by previous guest, AC pushed out air that smells like wet dog so we opened the window instead. After staying a night our shoes smelled horrible from tracking the carpet germs from our socks into our shoes. Wish I didn’t pick this hotel. Good location though

10/10

Exceptional

15 Nov 2025

Kazia

Staff was easy going and super helpful

Leisure Friends

10/10

Exceptional

09 Nov 2025

Qianqian Xing

In the beginning I was disappointed that the room was so small and nothing like the picture showed. But my friends told me that hotel rooms in Tokyo are relatively very small.
In that case, as a small room, there are a comfortable bed on which I slept well, a desk with all sorts of information, a bathroom in which was quite well
Organized, and a washing machine!
It’s neat and clean.
Location is good, Gotanda Station is right next to it.
It’s convenient to go everywhere, Shinuya is only three stops away.
But my room doesn’t have a view, which I am still disappointed.

Leisure Self

10/10

Exceptional

07 Nov 2025

AMY

We have a good size room. Having a washer/dryer is a deciding factor for us. Being close to the Yamanote line is very convenient, easy to get around to all parts of Tokyo. Gotanda is a quiet neighborhood and offers a lots of nice restaurants.

Leisure Family

2/10

Poor

07 Nov 2025

Satoko

Has washing machine in the room which is super helpful! Front staff were all super nice and helpful.

8/10

Excellent

05 Nov 2025

Rose

I appreciated having a washer/dryer in the room. The sink and refrigerator was a plus! Liked proximity of train stations and 7-11 and DonQuijote

Friends_and_family Family

10/10

Exceptional

31 Oct 2025

Erick

Clean room, excellent service and close to restaurants and shopping! Very convenient and highly recommended.

Leisure Self

10/10

Exceptional

31 Oct 2025

Nicholas

The staff at Tokyu Stay Gotanda is excellent, professional and courteous. The rooms might need some fixing but everything else about this location warrents a 5/5

Leisure Friends

10/10

Exceptional

28 Oct 2025

Sergio

NA

Leisure Self

8/10

Excellent

24 Oct 2025

Paul

Minimal services, but place is ok. Washer/Dryer was a plus!

Friends_and_family Family

10/10

Exceptional

24 Oct 2025

Lindsey

Would stay here again!

Staff was very friendly, I was greeted /welcomed after long travels to a kind helpful front desk person who gave me a quick run down and thankfully also understood English. Would stay here again! Hotel is also very convenient to Gotanda station.

Self

4/10

Poor

24 Oct 2025

Hong

Not recommended for business travel.

Business

10/10

Exceptional

21 Oct 2025

hirokazu

Close to both side Shiba and ginza

Partner

10/10

Exceptional

19 Oct 2025

Kenneth

Very respectful of your privacy.

Leisure Self

10/10

Exceptional

19 Oct 2025

Rory

Clean room, friendly staff, convenient location.

10/10

Exceptional

18 Oct 2025

Hali

stay was super friendly! super clean room and very comfortable beds and pillows.

Leisure Self

10/10

Exceptional

16 Oct 2025

Leah

Great option for a location if you plan on using the train line often. Bed was comfortable, washer/dryer duo was easy to use, the blow dryer is great! Do not need to bring most toiletries. 7/11 is just around the corner! You are in a bit a of a red light district on one side but the other is ++ business and the river is very pretty to walk around. Staff are also very excellent for helping! We got an early check in for an additional fee but was worth it.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Brian

Great area... nice staff...free coffee at reception... rooms small but clean tidy and maintained.... considering how close you are to the road and train station the room was super quiet... really good... would stay again for sure

Leisure Partner

10/10

Exceptional

13 Oct 2025

Toan

The room is small as most hotels in Japan. But this particular hotel is roomier than most. Ours has all you need including a washing machine. Hotel is in a quieter district and is near the station to access other popular crowded districts. This hotel is near the canal and parks so you can get your running in quiet easily compare to other areas. Would stay again 100%.

Leisure Partner

6/10

Pleasant

09 Oct 2025

Herman

Make sure washer works, error code E04 without any clothes. Talk to front desk and no help, had no rooms to switch and offered me to pay for a drying rack rental? That's not acceptable solution

Leisure Partner

10/10

Exceptional

09 Oct 2025

Jacob

Great value, washer was great, and the area is convenient

Self

8/10

Excellent

30 Sep 2025

John

The hotel is a 5-minute walk from Gotanda station, which is handy for the Yamanote Line and the line that gets you to Haneda airport. The room I booked had a washing machine and microwave, so useful for longer stays. Though the user instructions for the washing machine are difficult to understand, even though there had been an attempt to translate into English.
The free coffeemachine in the lobby was a welcome touch first thing in the morning!

Leisure Self

10/10

Exceptional

28 Sep 2025

Ileana

It is the second time that I used Tokyu stay hotels. The are TINY, but honestly are super efficient and good prices. They have laundry/drying machines that makes everything easier. Gotanda location is so easy to take the train and move around. Love these hotels

Leisure Family

6/10

Pleasant

14 Sep 2025

Sun Han

The room was very small. The A/c was a bit loud. I could hear the next door.

Business_and_leisure Self

6/10

Pleasant

11 Sep 2025

Gordon

Air Condition problem. Made unusual noise and woke us up each evening. Room 918. Highly annoying. But location was good. Value was good. Had insuite laundry.

10/10

Exceptional

25 Aug 2025

Keith

The hotel was small but good. Free coffee and ice machine at the Lobby.

Business Self

10/10

Exceptional

02 Aug 2025

Josef

Location to Gotanda station is great

8/10

Excellent

01 Aug 2025

Tewodros

Nice and very clean hotel convenient to train station

Leisure Family

8/10

Excellent

01 Aug 2025

Yu

Convenient location and relatively clean. The free coffee and tea is a great touch.

Some of the equipment could use some updating like the hairdryer was broken, and the washing machine's drying cycle didn't fully work.

Leisure Family_with_children

8/10

Excellent

18 Jul 2025

Lei

The hotel is within short walking distance from the train station and a couple of stops from Shibuya and Ginza. It’s more of a self service property with limited staffing.

10/10

Exceptional

05 Jul 2025

Makoto

Location is good close to the Gotanda station.
However, there are so many porn shops and bars around the hotel.

Business Self

10/10

Exceptional

02 Jul 2025

Liane A

The customer service was excellent! They helped call a taxi for us to the airport and always gave us toilet paper when needed and watches our bags all day since check out was 11am and the taxi pick up wasn’t until 4pm!!!

Leisure Family

10/10

Exceptional

26 Jun 2025

Hide

I loved that the room came equipped with a washer and dryer. Just made me feel like I could stay there long term and feel very comfortable. They also had a smart TV so I could stream my various movies in my spare time. Will definitely stay there again.

Business_and_leisure Self

10/10

Exceptional

25 Jun 2025

RIANNE JAYSON PASCUAL

Id like to thank the receptionist “Shimizu” for helping me with checkin in. There was a problem with my reservation and she was so patient and very helpful while I contact the customer service of Expedia team. Shimizu and her co worker “Kawaguchico” (Sorry if I heard the name wrong” but both of them were amazing on their jobs 👍

Leisure Self

10/10

Exceptional

15 Jun 2025

Robin

Central location to public transportation. 7/11 is right next door. Food options available, I would stay again.

Leisure Family

10/10

Exceptional

10 Jun 2025

Yee

Super convenient location and short walk to Gotanda JR which can get you to Shingawa or shibuya in no time. Washer in the room is a big plus!.

Leisure Self

8/10

Excellent

07 Jun 2025

??????? - Helen

Location is the best for us. Far enough away from the hu

8/10

Excellent

05 Jun 2025

Julie

In-room washer/dryer made it worth the stay

The Bad:

Personal preference, but the mattress was super firm, almost hard. I didn't ask if there was a mattress topper option available, being that I didn't speak Japanese very well.

The \"accessibility\" option for disabled guests was only a shower chair that they brought up to the room and placed in the tub. I am a little more able-bodied than most wheelchair users, but still had difficulty getting into the tub (height was an issue). The door to the toilet would not accommodate my walker, too narrow, so I had to collapse my walker to get it into the toilet area.

The bidet was dripping the whole time, but it did work, so there's that.

The bathroom had a slight smell, kind of a musty smell. The \"couch\" we put the two chairs together to make a couch, was stained, and very hard to sit on for very long.

The Good:

The staff was very helpful, and welcoming.

The location was VERY convenient.

The washer/dryer all in one machine with detergent, the mini fridge, cooktop, dishes, made it worth the stay for the use of these things!

Friends_and_family Family

6/10

Pleasant

01 Jun 2025

Marcel

very aged property, very packed lounge area that barely hold the luggage of coming travellers. Room's furniture is clearly well used, the available service inside the room is great, even a washing machine ON THE ROOM was available. Staff is very kind and friendly though!

Business_and_leisure Self

4/10

Poor

29 May 2025

Betty

Good location. However, the hotel itself is dated. In particular the bathroom is moldy.

Leisure Partner