Name: Wires Hotel James zaka
Address: 6-7-19, Minamishinagawa, Shinagawa, Tokyo, 140-0004, JP

6/10

Pleasant

07 Jul 2026

Catherine

Hotel was OK. Strange check-in process with no onsite staff. Beds are uncomfortable. No nearby train stations.

Family_with_children

8/10

Excellent

06 Jul 2026

Miroslav

For a short stay, close to Haneda, OK. If you want to experience Tokyo, stay closer to city center…

Family_with_children

10/10

Exceptional

29 Mar 2026

Pamela

Clean, convenient, loved the extra towels. Microwave, stove, kitchenware and fridge was a nice touch.

8/10

Excellent

25 Mar 2026

Shannon

Clean and relatively spacious for the size!!

Friends_and_family Friends

10/10

Exceptional

06 Mar 2026

Nelson

Yes

Friends

10/10

Exceptional

11 Feb 2026

Shirley

Great amenities and super accessible!

Friends_and_family Family

8/10

Excellent

01 Dec 2025

James

Room was great! Location is okay. Communication was poor.

10/10

Exceptional

27 Nov 2025

William

The room was clean and had everything we needed. Check-in was also very streamlined.

Friends_and_family Friends

10/10

Exceptional

09 Nov 2025

Alper

Brilliant
Nice spacious room. Quiet neighborhood

Leisure Family_with_children

10/10

Exceptional

07 Oct 2025

Adam

If you are looking for a more localized location that is quiet, and convenient to two metro stations, you will not be disappointed. This studio was perfect for a family of four. The shower was amazing… I wish we had water pressure like this in the US.

Leisure Family

10/10

Exceptional

01 Aug 2025

Martha

The location of the apartment was excellent, close to 2 train stations and lists of dinning options. Also there are 3 grocery stores within 1 block, super convenient. The place is very comfortable and very clean. Would definitely come back here

Leisure Family

10/10

Exceptional

15 Jul 2025

Jamoliddin

Great location!

Family

10/10

Exceptional

02 Jul 2025

Mimi

Pros: cleanliness of the room, extra supplies in the lobby in case you need it, laundry in the room, and the layout of the room.

There is no staff on site but there is an easy check in and check out process.

Would recommend and come back.

Leisure Friends

10/10

Exceptional

22 Jun 2025

Peter

Good hotel

6/10

Pleasant

20 Apr 2025

reginald

No staff available to help with any additional needs or supplies

Leisure Family

10/10

Exceptional

10 Apr 2025

Kei

Convinient location to multiple contvinient stores and train station. Walkable to everything. We had an issue with Wifi not connecting, but it wasn't a big deal for us as we all had international data plan. Very clean and it was nice to be able to dry clothes in the bathroom with buil-in heater with a fan. Plenty of hangers to do laundry for multiple people. Checking in and out was smooth by email with codes.

Leisure Family

10/10

Exceptional

03 Apr 2025

Danika

I wish there would be more extra pillows, but so far, the stay is wonderful!

Friends

10/10

Exceptional

19 Mar 2025

Brianna

The place was nice. I believe it’s one room per floor here, so definitely the most spacious one out of the 3 we stayed at on our trip. It had a separate toilet room, bathroom, kitchenette, dining table, and sofa, aside from our beds. The washer unit is in the bathroom and to dry your clothes, you hang your clothes on the rod in the shower and turn on the drying function. Works fairly well, just takes a little readjustment to ensure it is all dry.
Unmanned hotel, but they are responsive if you send them an email! I had an inquiry about luggage forwarding and they got back to me pretty quickly, letting me know that we would have to send it to a nearby courier to pick up, which was about a 15 minute walk.
The hotel itself wasn’t that far from the train station (8-minute walk) so it was doable, even with aching feet. Walk a bit down the street from the hotel and you’ll conveniently find a 7-11 waiting for you!

Leisure Family

10/10

Exceptional

08 Mar 2025

chris

Very clean room, simple instructions to enter

Leisure Family

10/10

Exceptional

20 Feb 2025

Renett

Check in and check out was very easy. Staff was very responsive to our requests. Room was great! Wonderfully quiet neighbourhood.

Leisure Family

10/10

Exceptional

10 Jan 2025

Cornell

Nice quiet neighborhood located near two train stations within 10 minutes away and many convenience stores. For what i can tell, the property only had five rooms; one room per floor, which made this feel more like a private apartment and not a typical \"hotel\" like we are accustomed to in the US. Room was well maintained and soap/shampoo, toothbrushes, pajamas, provided. Refrigerator/freezer, microwave, stove and dishes/cups/utensils also provided. Heated toilet seat and bidet too. Oh, and washing machine is in the bathroom but no dryer; you'll have to hang dry. Highly recommend place.

Leisure Family

10/10

Exceptional

03 Jan 2025

Josiah

Great size, great location, great staff, will definitely come back

Leisure Family

8/10

Excellent

16 Nov 2024

Linh

Located in a nice quiet neighborhood... 7-11 is within walking distance, subway stations is a far walk..there is no room service..the room is big and comfortable.

Leisure Family_with_children

10/10

Exceptional

21 Oct 2024

Sandy E

Very clean

Leisure Friends

10/10

Exceptional

13 Sep 2024

Habert

Stay amazing. Check in and out was very easy.

Friends_and_family Family

8/10

Excellent

09 Sep 2024

Verified traveler

Overall, we had a comfortable stay as a family of 3!

Positives:
- There were more than enough towels for the duration of my stay, which was very helpful.
- The room was generally clean and easy to use.
- Swift response which was very helpful.
- Although the hotel is a bit of a walk from the station, it wasn’t too far, and it was convenient to reach places like Shinjuku/Shibuya and Haneda Airport without needing to transfer.

Development:
- It’s more like an air B&B than a hotel
- There were stains? mold? on the sofa, which was a bit disappointing as it was clean generally (but there was an extra sheets which we could use to cover it).
- The air conditioner was leaking small amount of water, which was a bit concerning (there were extra towels wo we use them).
- Perhaps due to a lack of storage, many items were left around the entrance and stairwell, creating a bit of a cluttered atmosphere.

Friends_and_family Family

10/10

Exceptional

03 Aug 2024

DANIEL

Very nice and functional room

Leisure Family

6/10

Pleasant

16 Jul 2024

FENG

We stayed this hotel 4 days in Jun of last year. Everything was good, but the hotel charged me 5 days and Expedia helped me to contact with hotel, I didn’t get money back either from hotel or Expedia until now.

Leisure Family

4/10

Poor

04 Jul 2024

Arsen

All good reviews, Far from being objective.
Our room was too small for 3 persons. Half way clean. Dust on conspicuous places, made me question the real cleanliness of the facility. Self check in is annoying to say the least.
My email about to clean the room after the 3rd day was answer in 2 days and room was cleans 1 day of my departure. Pillow stunk really bad could not sleep.
Transport is not very convenient, at least in my experience, you have to walk to Oimichi station 15-20 min incline, where google routed us mostly. Also trip fair is more expensive from this station. The other station Aomono-yokoch while closer was not used a lot.
This hotel is more of an Airbnb rather than a hotel.
I would not recommend this hotel to my friends or anyone who asks for my opinion.

Business_and_leisure Family

10/10

Exceptional

13 Jun 2024

Verified traveler

Spacious apartment

Great place to stay with the family. Spacious for Japan standards. Cute neighborhood away from the busier areas. We highly recommend.

Friends_and_family Family

10/10

Exceptional

07 Jun 2024

Brenda

Easy access to anything you need

Leisure Family

10/10

Exceptional

01 May 2024

John

We loved our stay at the Wires Hotel James Zaka.
There are so many positive elements - the local area is clean, minimal traffic, affluent demographic, there is 3 convenience stores within 200 meters, there is a playground and an enclosed public soccer pitch within 100 meters. There are two station within short walking distance and Shinagawa station is just a couple of stops away.
Check-in is self service but super easy, apartment is sound proof and quiet, we found the place clean and well maintained. Cutlery, cookware etc new and provide for us to cook at home. appartment size is reasonable for Japan - if I had one complaint it would be that the mattresses were a little too firm for my liking. Would stay here again and would highly recommend to friends and family to stay here.

Leisure Family

10/10

Exceptional

22 Apr 2024

Michelle

The area is quiet, safe. Across the street there is a supermarket and many restaurants and stores nearby. Location is super convenient. Train station has close. Hotel is very nice, and clean. Very happy with our stay. Would highly recommend this place.

Leisure Family

8/10

Excellent

29 Feb 2024

Yuen Mui Belinda

Clean, close to two stations which made easy assessable to different places. Quiet and there are a lot of convenience stores and eat places close by. But the dryer takes long to completely drying the clothes.

Friends_and_family Family

10/10

Exceptional

28 Feb 2024

TIM

We traveled here with my wife and two kids. The place was amazing. The check in process was easy once you get through the registration process. We would definitely stay here if we come back to Tokyo.

8/10

Excellent

08 Jan 2024

Verified traveler

Check in process

It was very nice hotel and comfortable room. The hotel send email how to check in process a day before check in but Unfortunately, the hotel forgot to send me front door code. It’s takes time figure out contacting to customer service. Then finally opened the front door.
It was late night and raining so was miserable. Also air conditioning is working good but it was dust on it. So should clean it. Other things is well .

Friends_and_family Family

10/10

Exceptional

15 Nov 2023

Pei

We loved this place! We stayed here for the last few days before we headed back to US and this was probably the best hotel we stayed out for the price range considering we stayed at 4 star hotels and such. It was only 30 minutes away from Haneda airport making the trip easier for us 6am in the morning. The room was spacious and nicely designed with a kitchen, living room, and couch area. Only thing was that the couch looked crusty and stained. We did use the washer and tried to dry it with the washer/dryer using Google translate but after 3 hours it wasn’t dried. But we figured out that you’re supposed to hang the clothes in the shower hanger rod and put the dryer function on via the panel outside the shower and it was dried within an hour. The hotel is also close to a 7-11 and family mart making midnight snack runs easier. Check-in and check out was super easy as they give you a code and we felt safe the entire time staying there. Everything we needed was provided and there was more supplies on the first floor such as towels and cleaning supplies if we needed it. It was such a nice stay here and 10/10 would stay here again!

Leisure Friends

10/10

Exceptional

14 Nov 2023

Sadie

We loved this hotel. It was beautifully spacious for all 5 of us, had a great bathroom set-up that allowed multiple people to get ready at once, and it was very comfortable. The room's decoration felt minimalist and calming. It felt like a joy to come back at the end of the day, sit around the table, eat together, and hang out on our beds. The bathroom was also HUGE, which was wonderful!

The only downside I can think of was that we had a washer but not a drying rack. That felt strange; we had to hang clothes all over the apartment. Since it was an unmanned hotel, we didn't know how to ask for one. It was a little inconvenient.

Leisure Friends

8/10

Excellent

20 Aug 2023

joseph

10/10 room - 0/10 check in experience

The hotel room was basically perfect! Comfy beds, plenty of room, balcony, table and washing machine in the room was amazing! AC also worked the best of any hotel on our trip. Everywhere was perfectly clean!

The hotel is close to two stations on different lines, and was convenient for Tokyo city, Yokohama and day trips further afield to Fuji-san and takao-san. The area is well populated with shops and restaurants just a short walk away near the stations.

Unfortunately the check in process was absolutely miserable. The hotel forgot to send me the front door code, and there is no way to contact anyone inside the hotel from outside. The help number listed outside also was not answered. I had to find one that worked on the hotel website. When we eventually got in, the lobby must have been well over 40 degrees with no ventilation. Japanese summers!

Really unfortunate as the room was so nice, but this is the worst first impression I’ve ever had at any hotel. It seems the hotel forgetting to send the code is a repeat issue - someone else mentioned this in a review. Would be great if management would either take more care to send the code out or install a buzzer to contact the staff member inside - who was lovely despite us not knowing much Japanese.

Friends_and_family Friends

10/10

Exceptional

29 Jul 2023

Yuriko

There are several things we love about this property. Its proximity to Ooimachi station is convenient to all the major areas in Tokyo and the Aomonoyokocho Station is about 30 minutes to Haneda Airport. The place has a built-in washer, a setting in the bathroom that dries the bathroom after usage, and a setting that dries laundry when it is hung in the bathroom's drying rod. Our family is not used to the small hotel space that is typical of Japan so having a space with a dining table, a couch that converts to an extra bed, and a small kitchen while staying in Tokyo was greatly appreciated. We were a bit surprised to see the dust and dirt on the upper shelves and around the washer since Tokyo is known for its cleanliness. One of the downside of this place is all the laundry stored around the stairs.

Leisure Family

10/10

Exceptional

23 Apr 2023

Melissa

Absolutely loved our stay! Loved the area it was in. Very close to the train station & delicious places to eat.
Was quite and clean. Loved that we had a washer. Staff was very attentive when we needed something. would definitely stay here again in another trip!
Thank you!

Leisure Family

4/10

Poor

26 Apr 2022

Verified traveler

狭い

地上階で窓の外がすぐ道路なのでカーテンが開けられなかった。利用した3人部屋は写真よりずっと狭く驚いた。

Friends_and_family Family

10/10

Exceptional

26 Jul 2021

Verified traveler

nice place for a long stay

the hotel was cute with a nice kitchenette, washer and a big tub (also equipped with a heater to keep the water hot!). check in was easy and the staff was super friendly and helpful.

Friends_and_family Friends

10/10

Exceptional

21 Jun 2026

Shunto

また利用したいです

Friends

10/10

Exceptional

31 May 2026

ちなつ

新しいワンルームマンションのようで快適に過ごせました。洗濯機やミニキッチンがあるのもとてもよかったです。