Name: Boutique Centrale Palace
Address: Via Frattina, 81, Roma, 00186, IT

8/10

Excellent

16 Jul 2026

moustafa

The hotel is in the perfect spot very convenient for all attractions just walking around is fun and window shopping are amazing around the hotel MR/Areil are very helpful and kind

Family

10/10

Exceptional

16 Jul 2026

Jorge

La ubicación es perfecta, todo está cerca y el personal del hotel súper amable te hacen sentir como en casa

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Heatherann

The staff were beyond amazing and helpful. The room was quite nice. Of course in this area of a city as European and ancient as Rome, the rooms are not huge. That being said this was more than enough space for my daughter and I to repack our suitcases when ours lost a wheel on all the cobblestone!
Oh! Big bonus of thanks for the maroon boutique flag up high we could always come back to and see at each approach.

8/10

Excellent

11 Jun 2026

mirta

Great location
Good A/C
Poor help with transportation schedule from the hotel
Not recommended for people with mobility issues

Partner

10/10

Exceptional

26 May 2026

Gina

This was a charming, lovely hotel in Rome! It was close to everything! The breakfast was delivered to the room in a beautiful blue box at your desired time which was sweet. I cannot rave about the staff enough! They were over the top helpful with everything!
The hotel is in a high end shopping district that did have a hustle at times but did not affect sleeping hours. I do not think it was wheelchair accessible as you had to go up 5 steps to the elevator.

2/10

Poor

25 May 2026

Darshan

The room which I paid for suppose to have a bottle of wine. It never was.
There was mold in bathroom ( extensive ) see pic
The tea kettle was rusty . Toilet seat broken
Towel hanger broken
Crazy leak from shower.
The hand shower had extensive mold
The rain head shower was rusted and moldy .

Also the taxi stops at the corner due to one way street .

Partner

8/10

Excellent

24 May 2026

Karen M

Convenient location in central Rome, close to lots of shops, restaurants, and landmarks. Great AC! Taxis/Ubers will not come to front door given heavy pedestrian traffic, but a taxi stand is a few blocks away. Comfortable beds. Did not provide Hotel.com Gold status perks.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Manuel

Great. Property. Great and friendly staff. Loved this place

Family_with_children

10/10

Exceptional

20 May 2026

Monique

The rooms are bright and clean and very comfortable.

Partner

8/10

Excellent

11 May 2026

Deena

The room was very nice updated modern and the bathroom was great! Decent size for Europe. The room had a ton of mirrors and storage which was great also. My trip got cut short so I was t able to really rate some amenities etc. check in staff was lovely and helpful. I would definitely stay here again. Good location also.

Family

8/10

Excellent

03 May 2026

Giancarlo

Great location

Family

10/10

Exceptional

03 May 2026

Roger

Great location central to all major tourist stops. Safe area. Great accommodations with reliable wi-fi. Very helpful and friendly staff.

Friends_and_family Family

10/10

Exceptional

29 Apr 2026

Liliana

Very cute hotel. Modern and pretty. We got the deluxe size and it was a great size for my husband and I.

Location was close to the main attractions
( Spanish steps , trevi fountain and Pantheon). It was also close to shopping and a lot of good food. The area felt safe at night.

The staff was very friendly, responsive and accommodating.

I highly recommend.

Partner

8/10

Excellent

20 Apr 2026

Nereida

The highlight of our stay was definitely the staff—they were incredibly friendly and made us feel very welcome. Having an elevator was also a big plus, especially with luggage.
That said, the room itself felt a bit outdated and could use some updates. The bed frame was worn, and the bathroom showed signs of age, including the shower curtain and some minor mold. The room tended to get warm, and while opening the window helped bring in fresh air, it could get quite noisy at night because of nearby shops and foot traffic. The room was very spacious so that definitely made up.
Overall, we appreciated the hospitality, but we’d probably try a different place next time.

Family_with_children

8/10

Excellent

12 Apr 2026

Christopher

Didn’t eat

10/10

Exceptional

28 Mar 2026

Mohsen

Great location and friendly staff.

Family_with_children

10/10

Exceptional

22 Mar 2026

Roman

Nice atmosphere

Partner

10/10

Exceptional

08 Feb 2026

Alistair

We had a really good stay at the hotel. The staff on arrival were extremely friendly and helpful. The room was clean and exactly as pictured, very nice bathroom. The location is great for getting to tourist attractions, no cars on the nearby roads meant it was always quiet. We would definitely stay here when we next come to Rome.

Leisure Partner

10/10

Exceptional

20 Jan 2026

Jeanna

The best things about this hotel are the location and staff. It's right at Via Del Corso and Via Frattina--close to Metro stops, the Spanish Steps and the central Via Del Corso shopping area. This means you can pop in during the day to drop things off, take a nap, use the restroom, etc. (there aren't many publicly available restrooms in Rome). The front desk is pretty much staffed during business hours and beyond. I learned the hard way, staying at other hotels, how important a concierge is (especially if you don't speak the language well). There is a convenient elevator and the room itself is basic, but fine--comfortable bed, up-to-date bathroom, clean...I have stayed here 3 times. I usually ask for a room overlooking Via Frattina, but the street can be a little noisy on the weekends. I definitely recommend this hotel!

Self

8/10

Excellent

03 Jan 2026

Aristeo

Staff was very nice and breakfast innovative and good.
Location is super walkable.

Leisure Family_with_children

10/10

Exceptional

26 Nov 2025

Adérito

Great location, quite and clean room, breakfast in the room is just wondwefull. All people workiing there are friendly and always available for gold tips.

10/10

Exceptional

25 Nov 2025

Man Ling

Location is very good and staff very helpful and attentive. The property itself is undergoing renovations which is understandable as this is a very old building. So one may notice a lot of unfinished work on the stair case and some walls around the staircase. But it does not affect the stay much.

Self

10/10

Exceptional

22 Nov 2025

Nessrine

The room is spacious and verry comfortable the view is just amazing ! Location Location Location... what a wonderful Location ! The staff is extremly freindly and helpful we like all notice that you have a little 5 years boys with us ❤️ we 'll be back for sure ❤️

Leisure Family_with_children

10/10

Exceptional

20 Nov 2025

Luiz

I can back
Thank you

Leisure Partner

8/10

Excellent

01 Nov 2025

Judith

The rooms were very nice and clean but the main lobby and hallway up to the elevators were very run down and need an update. Very dirty looking and plaster coming off the walls

Friends_and_family Friends

8/10

Excellent

30 Oct 2025

Mary

This hotel is in a great location to see all the sights and close to many restaurants and shops. The room was clean and adequate and breakfast delivered to your room every morning is a bonus. As with other reviews the staff are exceptional and go out of their way to help.

Leisure Family

8/10

Excellent

21 Oct 2025

Maria

The location of the hotel.

Leisure

10/10

Exceptional

17 Oct 2025

Nataliya

Friendly staff, nice location

Partner

8/10

Excellent

17 Oct 2025

Luke

Perfect location, clean and comfortable rooms, would happily stay again.

Leisure Partner

8/10

Excellent

15 Oct 2025

Rajani

Excellent central location. Close to all sites! Staff was excellent. The safe in the room didn’t work, neither did the WiFi, unfortunately. Everything else though was great though.

Leisure Partner

8/10

Excellent

13 Oct 2025

Clyde Jason

Tiny is the word that comes to mind. This is an older property, super accessible, and mostly clean. I would say it is basic housing (somewhere to sleep and shower) while you are out all day enjoying the city.

2/10

Poor

13 Oct 2025

Jae Won

There was a faucet leak in the bathroom from day 1 of our checkin that never got fixed during our 6 night stay. Front desk tried to reach the director to address this. The director never replied. Front desk asked me (guest) to email the director. We never heard back. Each time the sink was used there was a leak and they put a bucket under the sink. Do not recommend staying here.

Business_and_leisure Family

8/10

Excellent

10 Oct 2025

Alyassir

So nice room

10/10

Exceptional

05 Oct 2025

Derek

Everything was close to great shopping and restaurants as well as major historical spots. Staff was #1

Leisure Partner

6/10

Pleasant

05 Oct 2025

Jackie

Staff were wonderful and very helpful, the hotel itself is in need of a huge renovation. Location is convenient to many popular places and plenty of restaurants cafes around

Leisure Family

4/10

Poor

03 Oct 2025

Linda

Bed was hard as a rock, climb up a bunch of stairs with luggage before you can catch the lift, room was so small you could hardly turn around and the chairs were so stained and dirty.

10/10

Exceptional

30 Sep 2025

Scottia

The staff was beyond kind and very helpful! They arranged everything for us before our arrival and our room was ready about an hour after our plane arrived! Such a wonderful, beautiful place with delicious breakfast options! Served IN THE ROOM, it definitely felt extra special and luxurious. Such a beautiful area of Rome to be in!

Leisure Partner

8/10

Excellent

24 Sep 2025

Maria Andrea

Location and very good customers service.

Leisure

10/10

Exceptional

17 Sep 2025

GEMMA

Whenever I go to Rome I stay here. It’s convenient and easy access to restaurant, church, stores (high end to inexpensive stores). The only disadvantage, hard to get a ride for too many people walking. However, I don’t let that stop me from staying here.

10/10

Exceptional

11 Sep 2025

Tracy

Excellent

Leisure

10/10

Exceptional

29 Aug 2025

Ghazal

Honestly this hotel didn’t feel like a 3 star! Everything was so great! Great location and clean. Just remodeled the rooms and the front desk staff were amazing and helpful.

Leisure Family

10/10

Exceptional

19 Aug 2025

Stefan

Great hotel. You can walk to all the major sights

Leisure Family

10/10

Exceptional

19 Aug 2025

Allan

I love the customer service lady. Very polite and helpful!!!!

Leisure Self

10/10

Exceptional

19 Aug 2025

Khushi

We had a great stay at Boutique Centrale Palace! The room was clean and surprisingly spacious, which was a pleasant surprise for such a central location. It’s in a super convenient spot — we walked everywhere: the Trevi Fountain, Pantheon, Vatican City, Colosseum, and Spanish Steps were all within reach.

The hotel is right on a lively street full of shops and restaurants, so there’s always something to do nearby. It was especially nice being able to pop back into the hotel throughout the day to take breaks from the heat. The bathroom was modern, very clean, and the toiletries provided were also really good quality.

Would definitely stay here again for the comfort and unbeatable location!

Leisure Friends

10/10

Exceptional

14 Aug 2025

Karen

Bed was super comfortable. Plenty of restaurants and cafes near by.

Leisure Partner

10/10

Exceptional

09 Aug 2025

Brunella

Wonderful place and close proximity to everything.

Leisure Family

10/10

Exceptional

09 Aug 2025

Brunella

Very clean and convenient place to stay. Within walking distance of shopping, sites Trevi fountain, Spanish Steps, piazzas and more and grocery stores. Would highly recommend a stay here.

Leisure Family

10/10

Exceptional

08 Aug 2025

Moe

Great location !! Easy to find and walking distance from everything .

10/10

Exceptional

05 Aug 2025

Megan

The room was incredible, excellent location and staff super friendly. Ariel was amazing, so nice and flexible. Thank you I will be back!

Leisure Family

10/10

Exceptional

01 Aug 2025

Jennifer

The staff is exceptionally friendly and very helpful with arranging airport transport and suggestions for enjoying Rome.

10/10

Exceptional

31 Jul 2025

Lisette

Great location and very friendly staff!

Leisure Partner

10/10

Exceptional

24 Jul 2025

Tyler

Very nice property directly in the middle of the boutique district.

Leisure Partner

10/10

Exceptional

18 Jul 2025

leila

Location location and amazing guest service. Romania and the whole team pleasant and accommodating. Romania helped us with transportation and it was smooth and gave us peace of mind . This location is within walking distance around attractions restaurants and Starbucks .
Look no further then this bouquet palace . We will be back .

Leisure Family

10/10

Exceptional

15 Jul 2025

Asmahan

Wonderful hotel. Perfect location

Staff was attentive and welcoming. Great experience.

Partner

6/10

Pleasant

15 Jul 2025

Aidan

Pretty good for the price given the fact it was jubilee year in Rome. Just not exactly what you see on the pictures, it’s more run down like most 3 stars hotels in Rome. It was also not 10/10 clean. Some mold in the shower and I found an old mascara brush behind the sink, who knows how long it has been there. Positive points: the staff is very friendly and location is great for walking everywhere and a short walk from the metro.

Leisure Friends

10/10

Exceptional

12 Jul 2025

Paola Itzel

Súper buena ubicación, todo súper limpio súper seguro

Leisure Family

10/10

Exceptional

11 Jul 2025

Zaira

Location was perfect!

Leisure Family

10/10

Exceptional

03 Jul 2025

Maria

A must stay

Ariel and Romina are absolute angels. We stayed there for three days. The room is lovely, a bit on the smaller side but great for two people. Even without a balcony you had a view of the city. They were so helpful with helping to get us a taxi. We had an issue with our AC (not their fault, someone must have set it on a timer) and they fixed it no problem. It’s in a central location and although breakfast was included we didn’t get it but I saw it presented and it was beautiful. Breakfast is served as room service. I will definitely be staying there on my next trip to Rome. Thank you Romina and Ariel

Partner

8/10

Excellent

28 Jun 2025

E

Great location & Friendliest staff!

Super friendly staff and great location. The room was a good size and the aircon was brilliant.

Partner

6/10

Pleasant

21 Jun 2025

Michel

I stayed at Boutique Centrale Palace Hotel and, unfortunately, it did not meet expectations. While the location is convenient, the hotel is outdated and in serious need of renovations. The headboard of the bed was visibly worn, the vanity in the bathroom was uncomfortable to use, and the door frame was detached. On top of that, the hotel is significantly overpriced for the quality it offers. Definitely not the experience one expects from a “boutique” hotel.

Leisure Family

10/10

Exceptional

18 Jun 2025

Pauline

Our stay here was excellent! Room was very clean and spacious. Amazing staff, they were all very friendly

Leisure Family

10/10

Exceptional

11 Jun 2025

wanda

Excelent

Friends_and_family Family

10/10

Exceptional

08 Jun 2025

Carmine

Staff was VERY FRIENDLY AND HELPFUL. Place was clean

10/10

Exceptional

02 Jun 2025

Benhur

It is close to all the shops and touristy area. Free breakfast. And staff are really friendly. I would like to stay here again.

Leisure Partner

10/10

Exceptional

01 Jun 2025

Angelo

Lovely hotel in a perfect spot nice rooms clean lovely people. Safe to walk around at all hours in the best street in rome Via Corso, stay here, if your budget allows.

Leisure Friends

6/10

Pleasant

31 May 2025

Rose

Average hotel.

10/10

Exceptional

28 May 2025

Joshua

Beautiful room. Friendly staff. Great breakfast.

Leisure Partner

10/10

Exceptional

19 Apr 2025

Tami

Very nice place clean and comfy in a very nice area

Leisure Partner

8/10

Excellent

16 Apr 2025

Michael

The staff was very friendly for a small hotel of about 30 rooms. Conveniently located by Trevi Fountain and the Spanish Steps but about 20 minutes to the nearest metro station. Had a couple of issues where the entire floor we were on lost hot water and we had to change rooms midway though our stay. Then the handle fell off the shower that same day and had to be reinstalled. They did arrange taxi pickups for us 4 times without issues and the rooms, bathrooms were much bigger than normal as we’ve stayed in Italy 4 times now.

Leisure Family

6/10

Pleasant

08 Apr 2025

Maria C

Excellent location

Hotel is close to Trevi fountain, Spanish steps, restaurants, cafes, plazas; excellent location. Front desk is super friendly, available only during the day. First floor still has stairs to get to the elevator, problem when you are carrying luggage. Room is small but comfortable for 2 people.

Partner

10/10

Exceptional

04 Apr 2025

Coleen

Rome is loud, it seems anywhere in the city will be louder than other areas.

Leisure Family

10/10

Exceptional

21 Mar 2025

Alonzo

Very nice staff

Partner

6/10

Pleasant

12 Mar 2025

Carlos

No pude llegar, ya que reservé fechas equivocadas. Minerror

10/10

Exceptional

27 Feb 2025

John

great location! Very friendly staff

10/10

Exceptional

04 Feb 2025

Megan

Loved the location of this hotel, walkable and lots of dining options and shopping. The hotel itself was very nice, super clean and perfect. Nice staff as well. I would definitely stay here again!

Leisure Family

10/10

Exceptional

24 Jan 2025

Jeanna

Great--Almost Perfect Hotel!

This is the second time I have stayed there. Aside from the excellent location (central and close to metro stops), the biggest benefit is the front desk concierge which is present well into the evening hours and available by phone overnight. The room was basic (as are most hotel rooms in central Rome) but it was clean and had everything I needed--such as a comfortable bed and modern bathroom with a shower. The only thing they need to work on is in-room coffee service. They did have a coffee machine with pods, but the pods they provided were decaf. It's definitely not a deal-breaker, but important for those of us that need coffee in order to get going in the morning (especially with jet lag).

Self

8/10

Excellent

23 Dec 2024

Samantha

Loved the location of the hotel!

Leisure Partner

10/10

Exceptional

15 Nov 2024

Elaine

This was a wonderful hotel in a fabulous location. Highly recommended!!

10/10

Exceptional

19 Oct 2024

WINSTON

Our Roman getaway

Ariel and Marlee's assistance, from check in to calling for taxis, were top-notch.

Partner

10/10

Exceptional

19 Oct 2024

Matt

Very convenient

Business Friends

10/10

Exceptional

17 Oct 2024

Amal

Location Location Location

Leisure Partner

10/10

Exceptional

08 Oct 2024

Migena

Great location, clean, staff was very helpful and polite. Would go back again!

Leisure Partner

10/10

Exceptional

02 Oct 2024

Natalia

Brilliant stay! Hotel and room very clean. Staff were very helpful and someone there to help majority of the time.
Would definitely stay again if returning to Rome

Leisure Family

6/10

Pleasant

27 Sep 2024

Daniel P

Coffee service Outlet not working. Shower had leak from ceiling light. Bedside light not working. Refrigerator was plugged into wrong outlet. Ruined what we bought. Pillows mushy. Never rec’d the wine or room upgrade. We reported to front desk about issues. They were never addressed.

Leisure Family

8/10

Excellent

27 Sep 2024

Javier

Nice hotel near Fontana di Trevi and other tourist attractions.

Leisure Partner

10/10

Exceptional

22 Sep 2024

Jazmin

Beautiful property, AMAZING 24 hour staff

Leisure Partner

10/10

Exceptional

21 Sep 2024

Maria

The breakfast was great but the major perk of this hotels is its helpful, kind and cheerful staff

Leisure Family

10/10

Exceptional

17 Sep 2024

Daniela

Location, location, location! Boutique Centrale Palace was centrally located on a safe and clean street next to all the action off Via del Corso with plenty of shopping, dining, and of course all the nearby major attractions like the Spanish Steps and Trevi Fountain within walking distance! The rooms are recently renovated and looked clean and modern. We utilized the airport shuttle service transfer from Rome Fiumicino Airport to the hotel property which went smoothly (we used WhatsApp to maintain communication with both the hotel staff and our specific driver who provided pick-up location details). Overall, couldn't recommend this property more if you what you're looking for is to be conveniently located next to all of Rome's sightseeing attractions in a safe area!

Leisure Friends

8/10

Excellent

13 Sep 2024

Raynard

This a small boutique hotel, do not expect anything else. The location is amazing!!!! There is no bar, restaurant or dining area. There are plenty of bars and restaurants within a half block. Our Jr. suite was great and the maid service spectacular. We would stay there again if were return to Roma

Business Partner

10/10

Exceptional

12 Sep 2024

Marian

Beautiful rooms and an awesome location!

Leisure Family

10/10

Exceptional

11 Sep 2024

PETER

Very nice, very clean

Leisure Partner

6/10

Pleasant

05 Sep 2024

CHAOHUA

It is in a very good location, the bathroom is very small.

Leisure Family

10/10

Exceptional

04 Sep 2024

Reynaldo

Central location!

Had a good stay at this hotel which was near all the action in Rome right off Via del Corso. Clean room and friendly staff!

Partner

10/10

Exceptional

03 Sep 2024

Eleni

We loved our stay in Rome here! The rooms are recently renovated and look great, and there is not much of a lobby but I didn’t really mind. The room was a decent size with high ceilings which made it feel bigger. Really nice bathroom, comfortable bed, and also had a mini fridge. Staff were friendly and helpful, let us store our luggage for a few hours after check out. Location was perfect, very walkable to all the major attractions, but still far away enough that it is quiet (near the shopping area). Overall was amazing and I was very happy with this hotel!

Leisure Partner

4/10

Poor

01 Sep 2024

Qing Hui

The bathroom ceiling get mouldy

Leisure Family

10/10

Exceptional

31 Aug 2024

Brianna

Beautiful hotel in a perfect area. I felt safe as a solo traveler. Book here!

Leisure Self

10/10

Exceptional

25 Aug 2024

Peter

Location is the best thing

Leisure Family

10/10

Exceptional

20 Aug 2024

Mary

The hotel was very walkable and site central. We had a night to enjoy and there were too many places to see at walking distance. We will stay here again.-
Breakfast in bed was an amazing treat as was the friendly staff!!
Soo great!

Leisure Partner

8/10

Excellent

12 Aug 2024

Vivian

Its a nice little hotel, extremely well located. My room was spacious, comfortable, clean, and well equipped. The bathroom was also spacious and nice. The staff is very friendly. Breakfast is served in the room in a box, and everything arrived as ordered. A nice, spacious lounge would be a very nice amenity.

Leisure Self

8/10

Excellent

11 Aug 2024

DAVE

It was close to walkable attractions like Trevi Fountains, Spanish Steps and excellent shopping and restaurants.

Leisure Partner