Name: Residenza Frattina
Address: Via Frattina 104, Rome, 00187, IT

8/10

Excellent

16 Jul 2026

Gohar

Near ships and restaurants

Family

10/10

Exceptional

13 Jul 2026

Lisa

Daily cleaning was nice to have. We hung out in the common area on the 2nd floor and played cards - only 1 of the 2 air conditioners were working but better than outside. If u need more then 2 keys ask before your checking date. There is no staff on site so it was an ordeal to try to get an extra key. The rooms are not as large as they appear in the pictures online but still sufficient. The in room snacks were not good but if u r desperate.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Anja

The room was

6/10

Pleasant

11 Jul 2026

Shawn

Clean room, staff was not very friendly

Partner

10/10

Exceptional

10 Jul 2026

Patti

Clean and easy Communication

Friends

8/10

Excellent

10 Jul 2026

Michael

Old building with character! Very clean, amazing location. Very safe and Air conditioning was much appreciated. Wifi did not work in our room, but did work in the common room down the hall. Would stay again!

Family_with_children

10/10

Exceptional

02 Jul 2026

Kathy

Great place, good location! Easy check in and out!

Friends_and_family Friends

10/10

Exceptional

29 Jun 2026

Reyna

We had a great stay here! The location was perfect, right in the heart of the city and within walking distance of all the major attractions. Even though it was so central, it felt safe and was surprisingly quiet at night.

The hotel was very clean, and the staff were friendly and efficient. Our room was small, but it was the perfect size for two people. The air conditioning worked great, which was a huge plus during Rome's heat wave.

Overall, we really enjoyed our stay and would definitely come back. We'd happily recommend this hotel to anyone visiting Rome!

Partner

6/10

Pleasant

25 Jun 2026

Robert

The check in process was easy. There was a coffee machine and prepackaged pastries for breakfast. We choose a room with 2 beds and the room was spacious. We had access to a refrigerator. The interior could use an update. The heavy curtains were old and dusty. The wood on the window panels was very old, dilapidated and in need of repair. The bathroom window was in serious need of repair. There was a bathtub with a shower head but not a shower curtain. We have been to plenty of older hotels in Europe and this was one of the worst when it comes to the upkeep.

Family_with_children

10/10

Exceptional

23 Jun 2026

theresa

Excellent stay once we figured out the process. Beautiful rooms. Very secure

Partner

10/10

Exceptional

23 Jun 2026

Ivan

Location was excellent, room
Was very clean

Family_with_children

10/10

Exceptional

07 Jun 2026

LILLIANA

Nice place, very old (cool) but well maintained. Good location. The elevator is complicated at first, but you get used to it. Thin walls, little privacy. Very spacious rooms and comfortable bed.

Family

10/10

Exceptional

05 Jun 2026

Yan

Excellent location! Very clean room. Communication with the staff via WhatsApp was excellent. I was surprised that the old fashioned windows were actually very sound proof. And beautiful common room. Highly recommend.

Family_with_children

8/10

Excellent

31 May 2026

Penelope

Great location, room was good size and beds were comfy - was nice to have 2 single beds instead of one double sofabed so kids didn’t have to share!
Shower was v good and shower gel shampoo etc provided.

Friends_and_family Family

10/10

Exceptional

11 May 2026

William

Really enjoyed our stay. The location was close to what we were looking - sightseeing, restaurants and shopping. Also close to the Metro which allowed us to get around the city. The housekeeping staff was awesome, keeping the room clean and filled with breakfast treats.

Partner

2/10

Poor

30 Apr 2026

Mohammadsaleh

The picture that is on the expedia doesn’t match the reality. Not reception, too much noise on the night time.
Unfortunately the expendia doesn’t do any thing to check the pic that the hotel uploaded.

10/10

Exceptional

21 Apr 2026

Vimala Sri

Great location and very responsive staff.

Family_with_children

10/10

Exceptional

19 Apr 2026

James

We stayed here as a family of three (child is a teenager). The location was excellent for shops, restaurants and sightseeing. It was just a short walk from the Trevi fountain, piazza navona and Pantheon.

The apartment was cleaned daily and fresh towels were also provided daily. The bottled water, coffee and croissants were a really lovely touch and much appreciated.

We would stay here again when visiting Rome and definitely recommend.

The only thing to note with the location is that the street is quite noisy at night. We didn’t mind this though as the location and quality of the apartment was excellent.

Family_with_children

10/10

Exceptional

22 Mar 2026

Jayan

The property is in a great location with a ton of sites within a 10 minutes walking radius. The property is very professionally run. The daily housekeeping is wonderful, it is nice to come back to a clean room. The onsite housekeeping staff was always very cordial and helpful. The Nespresso machine is a wonderful touch, a tasty cup of coffee to start the day, and they refill all the snacks everyday!

Family_with_children

8/10

Excellent

21 Mar 2026

Ajit

No, the air conditioner was not working properly, but other amenities was good .

Family_with_children

8/10

Excellent

14 Mar 2026

Christine

Right in the center of a lot by the Spanish steps and Trevi fountain. Room was lovely but not much to the service available, used whats app to communicatw which worked fine.

Friends

10/10

Exceptional

04 Feb 2026

Sue

Everything. It was a perfect place to stay. Access to everything. The response was immediate and very accommodating

Leisure Partner

10/10

Exceptional

02 Jan 2026

Kamal

Great location, right in the middle of major Rome attractions. Clean rooms, good overall service. Initially I was a little concerned as they don’t have onsite reception, but online check in and finding the room was relatively easy.
We left luggage after the checkout and picked it up after 4 hours without any issues.

Leisure Family

10/10

Exceptional

27 Dec 2025

Ema

Amazing

10/10

Exceptional

06 Dec 2025

Allan

Great location. Clean room.

Leisure Family

10/10

Exceptional

02 Dec 2025

Alaa

Hotel location was perfect and walking distance to all major attractions. Room was cute and clean
We would definitely stay here again in the future.

Leisure Partner

10/10

Exceptional

22 Nov 2025

RICK

Nice visit

Leisure Friends

10/10

Exceptional

15 Nov 2025

Mary Anne

Big, spacious rooms with all the amenities, very clean and quiet. Coffee maker and a variety of teas with lots of snacks. Ideal location, within walking distance of many attractions, restaurants and shops.

Leisure Friends

10/10

Exceptional

10 Nov 2025

Judy

Loved it

10/10

Exceptional

26 Oct 2025

Nicholas

It’s an old building. The property is on the second floor and the private elevator doesn’t stop at the 2nd floor. So, you would need to either go to 3rd floor and carry your luggages down 1 floor, or carry them up 2 floors. Other than that, it’s a good place to stay in Rome.

Leisure Family

10/10

Exceptional

14 Oct 2025

Elizabeth

Wonderful!

Business_and_leisure Friends

8/10

Excellent

08 Oct 2025

Wenn

Clean room. No shampoo or body wash from beginning of stay to end. Was never replaced even after requesting 3 times. Francesca was fantastic. Very timely in her text and phone responses.

Leisure Family

10/10

Exceptional

08 Oct 2025

Mauricio

all nice

8/10

Excellent

02 Oct 2025

Rob

Right in the centre of the main attractions of Rome’s tourist area. Shopping, food, and site seeing all in a short walking distance.

Leisure Partner

10/10

Exceptional

18 Sep 2025

Minghua

Absolutely, a great experience! Excellent customer service! Friendly staff! Beautiful neighborhood! Walking distance to all major sites! We will definitely recommend it to all our friends!

Leisure Family

8/10

Excellent

09 Sep 2025

Niki

It’s a small room but it fit our needs in Rome. It is in an ideal location for getting around. We walked to everything. The Spanish steps are around the corner and it was about a 20 min walk to the colosseum. Very safe area and plenty of restaurants and coffee shops around.
The air conditioning was great and they provided a espresso machine in the room

Partner

8/10

Excellent

02 Sep 2025

Clinton

My complaint would be the \"Out of Service\" elevator. We are 60+yrs, and having to carry our luggage down the stairs( multiple trips) in the extreme heat was a difficult task. We had multiple pieces due to extended cruise.
having somone on site to help at check-in or out, would have made the experience better, especially with the knowledge of no elevator.

Leisure Friends

10/10

Exceptional

29 Aug 2025

Troy

Nice property in a convenient location.

We were a little apprehensive with there being no front desk on site but electronic communication with the property manager was excellent, they were very responsive to all of our questions. They were also able to setup a transfer for us from the airport to the property which was very helpful. The location is great, easy walking to many shops, attractions and food.

Friends_and_family Family

10/10

Exceptional

28 Aug 2025

RACHEL

Gorgeous hotel in the best location steps from the Spanish Steps. So clean and comfortable, I would stay there again any time I am in Rome.

Leisure Family_with_children

10/10

Exceptional

28 Aug 2025

Paola

Location was great, it was central and close to the main attractions.

Leisure

8/10

Excellent

22 Aug 2025

Marjorie

You can tell the this is an old building with some history. It’s nicely kept and looks to have other businesses and people living there. It is quiet and we rarely ran into other people. I liked it since is isn’t a typical hotel and felt more being in an apartment building. I didn’t mind that there wasn’t a front desk. The elevator is tiny and looks new. Use the stairs if you can. The management was very responsive and helpful. The in room coffee/tea and treats set up was appreciated. The whole experience was great.

Leisure Family

10/10

Exceptional

17 Aug 2025

Delia

We loved the convenience of the location, felt safe, clean and great communication. Have already recommended to friends and family.

Leisure Family

10/10

Exceptional

16 Aug 2025

Luigi

It’s perfect

10/10

Exceptional

15 Aug 2025

Odalys

We stayed here for one day at the end of our vacation and it was the best night sleep we had gotten. The room was comfortable, clean and spacious. Even though there are no staff present on the property, the communication on WhatsApp was immediate. This hotel is located right down the street from the Spanish Steps and a few blocks from Trevi Fountain. Perfect all around!

Leisure Family

10/10

Exceptional

11 Aug 2025

Michelina

It’s the second time we stay here and we live this property, check in was quick and precise, rooms are very spacious, they left us water, coffee and snacks for the morning, location is excellent, we will definitely return.

Leisure Family

6/10

Pleasant

07 Aug 2025

Elizabeth

The property is on the second and third floors of a building. It has a lift which doesn’t stop at the second floor. There is no staff at the property, to access and find your room you have to call a central number. Other than the room you are allocated there are no extra facilities- the pictures look amazing on the website but the sitting areas are functionless as no bar / reason to sit there.
The room allocated was fine for a short stay. It had a double bed and two single beds for the children. There were fresh towels and bedding along with coffee making machine.
The property is very close to the Spanish steps and easy to navigate Rome from it.

Leisure Family

10/10

Exceptional

01 Aug 2025

Jeremy

charming beauty of Rome

The property is in the perfect location, and you get a real feel of Rome. I usually stay in big well named properties, but we decided to immerse ourselves in the culture and history. This was the perfect place for that. Only caveat is if you stay on the second floor be prepared to haul your luggage either up or down a flight of stairs. The elevator only accesses the 3rd floor.

Friends_and_family Family

8/10

Excellent

24 Jul 2025

Elizabeth

Guest house was great especially for the price. Service was excellent and location was excellent.
The rooms were clean and comfortable. But they were not as shown in pictures and the bathroom were very small nothing like the pictures. Those must be upgrades.
Overall it was a pleasant experience and stay
And Service was above and beyond. I asked and they quickly arranged for taxi service from cruise port to hotel and from hotel to airport.
Would highly recommend this property.

Leisure Family

10/10

Exceptional

20 Jul 2025

Nisrine

Great location! Walking distance to many things. Staff were helpful. The room was big and nicely renovated although the building itself is very old. Will definitely stay there again.

8/10

Excellent

10 Jul 2025

Sara

It's definitely a wonky property, especially for check in. But we enjoyed our stay, especially the location. I wouldn't recommend if you can't take steps. The elevator doesn't go to the floor where the rooms are so we took the steps. It was fine for our family. The AC was perfection, which we needed during the heat!!

Leisure Family

10/10

Exceptional

07 Jul 2025

Suk-Joong

Location is excellent. At the heart of the Spanish steps area. Apart from the lack of a front desk, all worked out well.

Business Partner

8/10

Excellent

22 Jun 2025

Liezl

Location was convenient. Walking distance to shopping, restaurants, spanish steps, and trevi fountain. The beds were comfortable. It's dated...but it worked for us.

Leisure Family_with_children

8/10

Excellent

16 Jun 2025

Carlos

Ok

10/10

Exceptional

16 Jun 2025

Karen

Excellent!

10/10

Exceptional

11 Jun 2025

Lisa

Very nice, boutique hotel. A little challenging with no staff present, but it feels like you’re coming and going from a private residence hidden behind a gate in Rome.

Leisure Family

6/10

Pleasant

31 May 2025

Pantea

The elevator for brining up the suitcases was a bit tricky. For the price you pay the location is great but you cannot expect it to be like a hotel.

10/10

Exceptional

31 May 2025

Maria

Our stay was amazing !! Their staff is so helpful and they really try to do their best to make your stay pleasant! Rooms are very comfortable and very clean, with a true Rome feel ! Safe and fridge in room and two wonderful windows overlooking the beautiful streets of Rome !!
THE LOCATION … you can’t beat it ! Close to absolutely everything …
This will be our place to stay on our next visit !!!

Leisure Family_with_children

6/10

Pleasant

30 May 2025

Laura

This is an old property and neatly tucked away off a busy shopping street. We really liked the location, although the rooms are slightly hard to get to (coded elevator, through the hotel, back down stairs, etc.). There was incense oil in the area near the rooms that was unpleasant.

4/10

Poor

30 May 2025

Sue

I loved the area and the onsite attendant was amazing. However, the check in process is cumbersome. The customer service refused to call a taxi for us to go rail station. The onsite attendant did take the time to call for us.

10/10

Exceptional

17 May 2025

Janeti

Excellent location very clean &quiet friendly staff very helpful only thing you need to climb few floors to get to the room I didn’t have problem with that

10/10

Exceptional

07 May 2025

Ghazaleh Bazazan

Excellent hotel! Perfectly located in the heart of Rome, within walking distance to major attractions like the Spanish Steps, Trevi Fountain, Pantheon, and many more. It’s also close to fantastic dining options. The room was spotless, situated in a charming apartment complex, and stocked with coffee and snacks that are replenished daily. The staff were incredibly helpful and responsive, ensuring a seamless stay. Overall, highly recommended for an unforgettable experience in Rome.

Leisure Partner

2/10

Poor

01 May 2025

Allen

I had a very disappointing experience at Residenza Frattina. While there is an elevator, it can only fit one person at a time, and you have to ride it to the third floor, then walk down stairs to the second floor to reach the apartment — which was both confusing and inconvenient.

The listing gives the impression of a hotel, but it’s really just an apartment with no hotel-style services. To make matters worse, the room was never cleaned during my stay.

Unfortunately, this was not the experience I expected, and I will not be returning.

Leisure Family_with_children

10/10

Exceptional

25 Apr 2025

Susan

Best area to stay in Rome. We will definitely stay there again.

Leisure Family

6/10

Pleasant

23 Apr 2025

Austin

Not as pictured. Room was extremely small for 2 people.

Leisure Partner

10/10

Exceptional

22 Apr 2025

Angela

Great 4 day family trip

Had a fantastic stay for a 4 day trip. Location is amazing. The accommodation is modest, very clean and has everything you need. The Nespresso coffee station was perfect. Host was very responsive via email and WhatsApp. We appreciated the help to organize transportation to airport.

Friends_and_family Family

10/10

Exceptional

22 Apr 2025

Verified traveler

Rome City Break

Had a wonderful city break in Rome and stayed here as a family of 4 with teenagers. Centrally located in a lively shopping district with plenty of restaurant options and supermarkets nearby. All the main attractions (Vatican, Colosseum, Trevi fountain) are within reasonable walking distance. No reception at the hotel as everything is done via WhatsApp and it is easy to communicate with the management via WhatsApp with any questions. I would definitely recommend and stay here again.

Friends_and_family Family

10/10

Exceptional

20 Apr 2025

wei san

I love this place, quiet and very convenient to all the attractions area!

Leisure Family_with_children

10/10

Exceptional

14 Apr 2025

Nicola

My family and I have just spent 4 nights at Residenza Frattina and it was just wonderful! The room was large, we had a double bed and two singles (hard to find in Rome as a lot of places have sofa beds), a safe in the room, a little balcony, a great shower… It was clean, quiet and had so much character!

The area was absolutely perfect - it felt very safe, the roads weren’t busy (the one outside was mainly pedestrianised) and some the shops were out of this world! Less than a 10 minute walk to the Pantheon, less than 5 minutes to the Spanish Steps - it was just the perfect location.

Aura was brilliant with all the instructions beforehand and arranging transport back to the airport for us and we felt like it was so easy to contact someone if we needed any help. There aren’t staff onsite, but that’s what we liked as we prefer that to a traditional hotel.

I hope to return to Rome and wouldn’t consider staying anywhere else. If I could rate it higher than 5 for everything I would!

Leisure Family

10/10

Exceptional

14 Apr 2025

Sydney

Checking in was a little worrisome because there is no actual receptionist. But once that was figured out, it was a breeze. The location is extremely nice as its in a not so busy street but made it very walkable to tourist locations.

Leisure Family

10/10

Exceptional

12 Apr 2025

Alexis

Quirky accommodation. Lovely and helpful staff at the end of

2/10

Poor

06 Apr 2025

Marie S

The actual room was satisfactory, but the description was NOT. It claimed it had an elevator, but the elevator went to the third floor and to get to the property you had to go down a flight of stairs to the second floor( no elevator service to second floor). This information is crucial if you have suitcases. It also claimed 24 hour service, which consisted of a telephone on the wall. No staff on site, and after numerous calls it was finally answered. There was no way to get into the building except by following a video of the codes necessary to get in , get in the elevator and get in the door to the rooms. Had my phone not been charged I would have had no way to get in, because the wall phone reception was awful and the words garbled. The location was not clearly visible and the taxi couldn't find it. Once we got in after unbelievable stress, the room was ok, and was centrally located. I based my choice on the description and it was deceptive.

Leisure

10/10

Exceptional

02 Apr 2025

Grace

Very convenient location

Absolutely fabulous location. We walked to all the major attractions: Vatican, colosseum, pantheon etc.

Friends_and_family Family

10/10

Exceptional

24 Mar 2025

Douglas

Great location easy to access as long as you follow the provided instruction. Great service each day fresh towels and good room turn down. Nice coffee machine in the room. I would stay here again.

Leisure Family_with_children

10/10

Exceptional

22 Mar 2025

Giovanni

Nice location and nice people 🇮🇹

Leisure Friends

10/10

Exceptional

19 Mar 2025

Claire

Wonderful stay

Leisure Friends

10/10

Exceptional

07 Mar 2025

Nina

We had a pleasant stay in this property. Instructions on getting to the residence is comprehensive and I appreciate the staffs for quick response. Shopping centers and tourist spots are just a walking distance. Highly recommended place to stay in Rome!

Leisure Partner

10/10

Exceptional

01 Mar 2025

Djazia

Everything was great. Clean and very conviniently located, near all main attractions. Staff was very helpful and accomodating. Strongly recommend. Thank you.

Leisure Family

10/10

Exceptional

02 Feb 2025

Miranda

Staff are fantastic- helpful and easily accessible through WhatsApp. They made our transportation to and from the airport a breeze. The Nespresso coffee
and breakfast treats in the room were perfect for our stay. Mini fridge was a nice little surprise too. Housekeeping came everyday to tidy and refill any items we were running low on. It was a prime/central location for our needs. We were able to walk to all the shops and restaurants, as well as to the tours meeting spots. It’s a very safe area.

Leisure Family

8/10

Excellent

31 Jan 2025

Jeffrey

Cute and clean. But very noisy from room above and street. But overall good value.

Leisure Partner

2/10

Poor

26 Jan 2025

Wei

Booked 5 nights, however, on the first night (Dec.13) My family alongside over 10 other guests, encountered a problem with hotel's main entrance (an electronically operated door). Even with the correct access code, we couldn't enter inside and people couldn't exit outside of the door. We waited outside the hotel for approximately 2 hours on a cold rainy night and no hotel employees showed up. We had to find another hotel right across the street for the night due to the cold weather as well as the safety concern of being unable to enter or exit in case of an emergency within the hotel. This caused us to pay extra 300 euros for the accommodation. Finally (after about 3 hours), a hotel employee arrived with a mechanical key, to unlock the door. However, the problem with the door was not fixed. If the door is closed by an unaware guest, and it will prevent anyone inside the hotel from exiting the building later on again! As of today, we haven't receive any apology from the hotel, and Expedia customer service assisted us two times to request the compensation for the cost of the night spent in another hotel, however, all ignored by the hotel.

Leisure Family

8/10

Excellent

05 Jan 2025

Andrew

Excellent location. Friendly and helpful staff. Very busy area in the evening due to the amazing shopping options. Room was warm and quiet.

10/10

Exceptional

05 Jan 2025

Paul

A great place and perfect for exploring Rome. Right in the centre for shopping and easy to walk to all the attractions.

Leisure Family

8/10

Excellent

29 Dec 2024

Cindy

Staff was very kind and accommodating, location was great very walkable, safe and near a lot of popular see sightseeing location's and restaurants. In the middle of the heart of rome.
Perfect for our first visit to rome.

Leisure Family

8/10

Excellent

21 Nov 2024

Sherrie

Very conveniently located and safe secure accommodation. Has everything you need for a visit to Rome. Any issues are dealt with promptly and professionally. Would highly recommend

Leisure Partner

8/10

Excellent

16 Nov 2024

C

Very well located. Staff was always available and very helpful. Excellent choice.

Leisure Family

10/10

Exceptional

14 Nov 2024

Astghik

Location is the best

Leisure Family

8/10

Excellent

02 Nov 2024

Lucita

Excellent staff.

Leisure Family

8/10

Excellent

02 Nov 2024

Manjinderpal Kaur

Great property but the rooms had poor lighting. There needed to be some hooks to hang up towels etc and another couple of bedside tables with lamps would have been welcomed.

Leisure

4/10

Poor

26 Oct 2024

Carla

The instructions to get into the building and get your room were very unclear. I felt like I was in a game of clue. “Enter this code to the gate, then press this code to get into the sketchy elevator, go to the 4th floor and press this code to get into the hotel. Once in, pick up the phone and dial this phone number to find out your room number. Find your room key in the 3rd drawer from the left in the desk….” I was suppose to get a lot of the above instructions through an email but didn’t so it was even more of a terrible adventure. The “reception”lady that you deal with only by phone or email is very rude too.

10/10

Exceptional

16 Oct 2024

Tom

Great location....Spanish Steps. A bit of street noise coming into the room at night.

Leisure Partner

10/10

Exceptional

12 Oct 2024

Anton

Lovely quiet old hotel in a fantastic location. Unobtrusive and effective staff, would gladly come again.

Partner

2/10

Poor

03 Oct 2024

dominick

Just terrible!!!!

This place was no where near what the pictures depict.
Every single picture they have are of these bright and airy rooms. That is so far from reality.
Let's start that the elevator is only goes to the 3rd floor.
the bathroom was absolutely tiny. it had one of those corner showers that had 2 sliding doors. there was literally no room to move. every time i moved, my body.
would touch the shower handle and turn it off...Im not fat...
Also, the bathroom had mold and mildew...to their credit, they cleaned it the following morning after i informed them. However, It should have already been sanitized!

there were switches all over the place that did nothing.
they had an espresso machine there but buried into a corner with no lights.

My pictures are to demonstrate how dark the room was with natural light...and two light bulbs just arent sufficient enough.
Please do not be fooled by what you see.
I know that if the property replies they will say that they offered to switch our rooms, but on a short stay to have to repack is just not an option.
And let's be honest how much better would i have been?

Partner

6/10

Pleasant

01 Oct 2024

Julie

This is an old property - like much of Rome - which is not the issue. The rooms (we had two) were okay, but clearly have not been updated in some time. There is no staff around very often even though there is a lobby/greeting area. There was a gentleman that helped us when we arrived, but we had to call on the \"house phone\" to check in. The location is great and there are a lot of services in the area.

Friends_and_family Family

10/10

Exceptional

01 Oct 2024

Rosie

Residenza Frattina was absolutely amazing.
Easy contactless check in.clean and tidy( housekeeping daily).
Allowed us to store luggage for the day which was super convenient.
Fantastic location, central to Restaurants, shops, transportation, easy close walk to Romes famous landmarks and attractions.
Our Rome experience would not have been as good as it was if not stayed here.
Highly recommend for any long term or short term stay.
Thank you for the lifelong memories our family have made in this beautiful city.

Friends_and_family Family

10/10

Exceptional

25 Sep 2024

Fani

It is a beautiful property situated very near The Fontana di Trevi and the Spanish Steps. We had an initial problem, because though we had expressly asked for a property with an elevator, it turned out that the elevator didn't arrive to the 2nd floor, where our room was. Anyhow, Francesca was very understanding and efficient, she changed us to the 3rd floor, and gave us a wonderful room, well equipped, clean and comfortable. We loved the location of the Residenza in a nice commercial street, the cleanliness of the rooms and the stylish decoration.

Leisure Friends

10/10

Exceptional

25 Sep 2024

Gayle

Great Location in a charming hotel with character.

Great hotel with character - very tall ceiling, shutter door for fresh airflow at night, a balcony overlooking the street, a comfortable bed with amazing sheets, and fresh towels in the bathroom.
The very best location to walk the city in any direction; very safe neighborhood - close to historic sites, restaurants, shopping, bars.
Easy check-in and checkout and very helpful when scheduling us a driver to the airport.
We definitely recommend this hotel.

Partner

6/10

Pleasant

24 Sep 2024

Cheryl

Historic building.

Leisure Partner

10/10

Exceptional

19 Sep 2024

Ruben Jr

Very convenient to stay in