Name: Premier Inn Freiburg City Süd
Address: Heinrich-Von-Stephan-Strasse 19, 19, Freiburg, 68161, DE

10/10

Exceptional

15 Jul 2026

Duncan

The hotel met the expected Prem Inn standards and comfort

Business

10/10

Exceptional

05 Jul 2026

Lorraine

!

Family_with_children

6/10

Pleasant

17 Jun 2026

Timothy

A little walk from the centre, parking charged for, comfortable air conditioned rooms.

Friends

10/10

Exceptional

11 Jun 2026

Linda

The hotel was in a great location. Quiet area, as behind an office building. Easy to get everywhere by foot. Withing walking distance of the train station. Public transportation in the area was excellent and easy to get to from the hotel. We had one bus that we would take right in front of the hotel. Room and bathroom were very clean, and the bed comfortable. No negatives on our behalf. Would stay there again in a heart beat. Staff were very pleasant and helpful. This is the 2nd Premier Inn we have stayed at and would recommend it.

Partner

8/10

Excellent

10 Jun 2026

Bernie

Easy access to Schwartzwald and other Black Forest towns. The real and quaint Germany.

Partner

10/10

Exceptional

07 Jun 2026

Malgorzata

Nowy hotel, czysty, z przestronnymi pokojami, dobrze wyciszony. Polecam.

Friends_and_family Family

8/10

Excellent

17 May 2026

Misty

Clean room. Very nice.

8/10

Excellent

16 Mar 2026

Andrew

The room was clean. Only issue was shower head moving and not staying in place.

Self

10/10

Exceptional

18 Feb 2026

kathryn

Great hotel!

Family_with_children

10/10

Exceptional

01 Jan 2026

Mary

Room eas clean amd staff was great. Good location but the beds were not very comfortable.

Leisure Family

10/10

Exceptional

05 Dec 2025

Bhavesh Chimanlal

Excellent
Rooms were good , staff very friendly Enjoyed stay.

Leisure

10/10

Exceptional

03 Dec 2025

Justin

Comfy and decent

Leisure Self

2/10

Poor

20 Nov 2025

Abdulrahman

Was bad experianc in the hotel

Friends_and_family Friends

2/10

Poor

13 Nov 2025

Abdallah

Worst Customer Service. Cant even provide a correct Invoice.

8/10

Excellent

04 Nov 2025

Brian

Clean and modern room, convenient to the train station.

Partner

6/10

Pleasant

31 Oct 2025

Chris

The front desk smelled of a very strong parfum that just gave me a headache. Luckily it did not carry to the rest of the hotel. The hotel room itself was ok. Though the toilet paper was like sandpaper. They provided a kettle in the room but it needs cleaning.
They had a bar and lounge, we had a gulasch soup and a pizza. The soup was good but a tiny portion.
The front desk staff were very nice too. Btw hotel is about 20 minutes walk from Old Town Freiburg.

Partner

10/10

Exceptional

23 Oct 2025

Daniela

All good

10/10

Exceptional

08 Oct 2025

Mark

good size room with sofa, iron board, cattle etc. everything we need, walk distance to old town, undergroud parking, will stay again. Good service as well

Leisure Family

8/10

Excellent

21 Sep 2025

Kashyap

-

Leisure Partner

10/10

Exceptional

14 Sep 2025

John

Clean, well maintained, quiet, professional service, will stay again gladly

Leisure Self

6/10

Pleasant

02 Aug 2025

Katherine

I was a bit disappointed with this hotel. I don’t think it was as good as other Premier Inns I’ve stayed in. The room wasn’t terribly comfortable, the sofa bed we needed definitely wasn’t. The shower was poor and while I understand that you don’t need the room cleaning everyday it’s no fun waiting at reception to ask for more loo roll! I am sorry to write a less than positive review but this hotel was not a great part of our holiday - but the lovely city made it worth it.

Leisure Family

10/10

Exceptional

26 Feb 2020

Verified traveler

Great breakfast nice room nice town to visit, easy parkin

Leisure Partner

10/10

Exceptional

14 Jan 2020

Mark

Nice sized room and great breakfast.

Friends_and_family Friends

8/10

Excellent

12 Jan 2020

Verified traveler

Good breakfast and good location. Friendly and helpful staff. But really uncomfortable pillows.

Leisure Family

8/10

Excellent

03 Dec 2019

Andrew

Christmas Market 2019

We had a thoroughly enjoyable stay. We found all the people we met in Freiburg to be very friendly and helpful. It was so enjoyable we hope to return one day. The Christmas Market has a very special atmosphere.
The Swartzer Kater was definitely the best pub food in town!
English couple, living in Spain, on holiday in Germany.

Partner

10/10

Exceptional

29 Nov 2019

Verified traveler

Modern hotel within easy walking distance of the city’s old center, all the hotel facilities (including underground parking which is not noted among amenities on Expedia) were great and we would definitely stay here again.

Business_and_leisure Partner

8/10

Excellent

26 Nov 2019

Verified traveler

This property suited my needs near perfectly. Luxurious accommodations are not necessary for me but clean and cozy is something I appreciate while traveling. The small room and bathroom had a simple clean feel and was perfect for me as I was traveling alone. I was informed that there was a small continental breakfast included. I felt that breakfast was more than satisfying with many options to be creative each day. I loved making breakfast sandwiches! I enjoyed the 10-15 walk to town and did not feel that it was too far. There are not any restaurants within the immediate vicinity but this was not a problem for me. The mattress was a bit firm, but again not a big problem for me. I would most definitely stay here again. Thank you!

Leisure Self

6/10

Pleasant

13 Nov 2019

Paul

Uncomfortable Bed

The room was clean and in good condition. 20 minute walk to shopping area. Breakfast was good but very crowded. Parking was extremely limited. The bed was not comfortable at all. We left a night early and returned home due to back pain caused by the bed springs. I'm a IHG rewards club member and have not had this type of problem at any other location.

Partner

10/10

Exceptional

02 Nov 2019

Grahame

Friendly and Helpful staff with exceptional knowledge of the area,

Business

10/10

Exceptional

25 Oct 2019

Verified traveler

Good location. Close to public transport. Great breakfast.

Leisure Family

8/10

Excellent

24 Oct 2019

Einar

Modern hotel with good service.

The hotel is modern and adequate. The room was good and the service very good.. The location is not so good, but there are good communications by tram to the city centre abd bus to the main railway station. The breakfast is ok, but a little to simple.

8/10

Excellent

19 Oct 2019

Verified traveler

Comfortable and convenient. One nights sleep interrupted by the fire alarm, triggered by a power surge. Can someone investigate if such an occurrence can be avoided in future? Also hotel was a shade too warm

Business Self

6/10

Pleasant

19 Oct 2019

Jardiniere

The staff was friendly and helpful. However, check in was very slow because there was only one person (who was professional, friendly and calm) at the desk. There was a good variety of food for breakfast, but again not enough staff. There was often not enough basics like eggs and buns and we had to wait for more from the kitchen, and there was usually only one person clearing tables. Eating area is on the small side for the size of the hotel. The staff was great. In general, though, there was an understaffing problem. In order to offer stellar service, you have to have enough staff to provide service.

Leisure Partner

10/10

Exceptional

03 Sep 2019

Osnat

Great

The hotel was great, the room comfortable, clean, air-conditioned and modern.
Excellent breakfast.
There is no minibar in the room and there is not enough parking space for hotel guests

Family

10/10

Exceptional

12 Aug 2019

CY

Clean property. Convenient.
Parking garage is small and may need to park outside or street parking.

Leisure Family

6/10

Pleasant

23 Jul 2019

Verified traveler

The staff was very friendly and helpful, the Buffett was less than desirable and was not efficient in setup. No facecloths n bathrooms or on property. Was not the quality we were use to in the US for the money spent.

Leisure Family

8/10

Excellent

17 Jul 2019

Verified traveler

Excellent value

Excellent large room. Free breakfast. Near station and short walk to trams and buses.

Friends_and_family Family

10/10

Exceptional

25 Jun 2019

ZLIL

Will be back

The staff was very nice and helpful. Very basic breakfast. 15 minutes by walk from the city. We will ne glad to be back!

Partner

4/10

Poor

20 Jun 2019

Verified traveler

The location is near the railroad tracks.
The room is very small and when you are not careful
you could bang your head against the TV.
There is no desk to work on and when there are two occupants
they have to fight over the one chair available. I prefer not to drink
thee or wine on the hotel bed. I cancelled the second night immediately
during a call to Expedia. Expedia did not want to give a refund!!
Talking to hotel manager didn't produce any results besides that he
sympathizes with the request for a refund. It was the responsibility
of Expedia. The last time to use Expedia for my travels!!!!

Business_and_leisure Partner

8/10

Excellent

09 Apr 2019

Chin Huei

It is a budget hotel....so do not expect too much

10/10

Exceptional

07 Feb 2019

Verified traveler

Great hotel and value for money. The rooms are spacious and clean bathroom.

10/10

Exceptional

05 Feb 2019

Karen

Clean place, great service!

Very new and clean condition .. just 2min drive from office. will definitely stay there again n recommend other colleagues to stay here too. Best value for money for all the EU hotels I have stayed in so far!

10/10

Exceptional

31 Dec 2018

Chin Kong

Excellent hotel with reasonable price

Excellent hotel with simple breakfast, clean and comfy.

Family

8/10

Excellent

26 Dec 2018

Kesseler

Very nice , clean and friendly

Friends

10/10

Exceptional

27 Nov 2018

Edgar

Everything you can ask for and very convenient!!

Amazing hotel, great location (10 mins walking to central station), amazing bar and delicious breakfast... Very friendly staff and super nice room at a great price.

Partner

10/10

Exceptional

24 Nov 2018

Lauren

Close to the train station (10min walk), clean room, continental breakfast provided, WiFi good.
Only downside was the cleaners knocking on the door at 9.30am which was frustrating when we wanted a lie in having arrived late. Didn’t expect this when you’re only there one night and check out isn’t until later. Might be a German thing as it happened at another hotel around a similar time. Learnt to use the ‘Do not disturb’ sign!

10/10

Exceptional

19 Nov 2018

Verified traveler

Clean room . Parking at hotel charge €15 per night. Wifi free.

Leisure Partner

8/10

Excellent

12 Oct 2018

Justin

Good Location

Hotel is ok, modern, clean, reasonably good location with decent WiFi and decent breakfast. It would be nice if they had some kind of menu for the night - even if it was just sandwiches or pre-made pizza

2/10

Poor

11 Oct 2018

robert

LAZY HOUSEKEEPING!

you have 1 person checking in guests and serving drinks at the bar next door
also we were \"SCAMMED\" by your clerk as she said she would provide free drinks IF we reused our towels and AGREED only to discover they also wont service the room at ALL!
What a shock!!!! This truly is PATHETIC service and plan to address this with corporate
Why stay at a hotel when they wont service the room??

6/10

Pleasant

17 Sep 2018

Abdo

Bathroom wasn’t clean and shower hose was leaking.

8/10

Excellent

11 Sep 2018

Verified traveler

good location

this hotel was in a good location. as it is new the condition was very good. the breakfast was limited but good.

6/10

Pleasant

12 Aug 2018

Verified traveler

Nice hotel but not a good location. There is nothing around to walk to as far as restaurants.

10/10

Exceptional

11 Aug 2018

Nicole

Modern, weel designed with a pleasing eco-rwist

Just a bit of the train central station, this a new and modern hotel with a good buffet breakfast. Something to take into account if you skip a cleaning you will be rewarded with a free drink: a good german beer or local wine.

Family

8/10

Excellent

11 Aug 2018

Joey

Good hotel, good location, for the price

The hotel met all of our basic needs. The hotel is relatively new so the shower and room were in good condition. We had some young children in our party so the European breakfast didn’t go over very well; most adults were ok with it. The doors and walls are thick and noise was not an issue.

Family

10/10

Exceptional

07 Aug 2018

Curtis

all very good, not pulling any punches!!

10/10

Exceptional

30 Jul 2018

George

Fantastic place.

10/10

Exceptional

20 Jul 2018

Kimberly

The maid there followed us out of our room, she barged in our room after we let the door shut. She thought we had stolen something. It was a weird and very uncomfortable feeling.
Other then that the hotel was nice, clean and the WiFi was AMAZING!!!

10/10

Exceptional

21 Jun 2018

Verified traveler

Great spot

Was so easy to walk in and out of the Altstadt. Perfect spot!

4/10

Poor

18 Jun 2018

Dan

the hotell must have to get some fixing

the bed was in bad condition
we are glad it was for just one night -but an very uncomfortly one
also there was bad smell in the way to the room at the passway
the breakfast was normaly good

Partner

10/10

Exceptional

21 May 2018

Verified traveler

Nice hotel, close to train station

Convenient location. I was a little concerned about being next to the train tracks. Having never been to Germany, I did not realize the trains are electric and very quiet. Our room was next to the train tracks and I could not hear it when it passed by. The parking is not guaranteed, but there seemed to be plenty of spaces. The walk to the shopping/eating part of town was not very far.

10/10

Exceptional

17 May 2018

David

Nice hotel

The hotel appears new, and is in a very central location. My room was well insulated and very quiet with no noise from the hallway or even from the adjacent railroad tracks. There was a brochure in the room about the design, which was basically comfortable with a large bathroom, couch and desk. However considering the size of the room there was little room to put things, just a narrow closet and no drawers. Breakfast was included and was fully up to the very high standards of German hotels. Wi-Fi worked well enough, but required you to constantly log in with your name and room number and agreement to their conditions. I probably did so 15 times in a 3-day stay.

4/10

Poor

16 Apr 2018

Verified traveler

Below average

Parking was expensive and very limited. We were told we could take the car out, but they didn’t advise it as someone else would take our spot.

Beds were hard. The room was hot and the ac didn’t do anything.

Breakfast was below average- very limited selection.

WiFi was decent. The staff were curteous, though not overly helpful.

Overall, I would not choose to stay here again.

Family

8/10

Excellent

16 Apr 2018

Scott

Great budget hotel

Great budget hotel. Our only problem was that the room was too hot at night.Excellent breakfast included with our low room rate. Good wifi after calling reception to sort out connection difficulties.

Family

8/10

Excellent

11 Mar 2018

Verified traveler

Fine, if not wanting to overspend. A bit out of the Centre, but good free parking possibilities

10/10

Exceptional

07 Mar 2018

Ling ling

Comfortable n helpful

Walking distance to train station. Just walk along the same side . Or 2 stop no. 11. Very helpful front desk especially Olga . Me and my Daughter had a wonderful stay there. Will sure to be back next time.

10/10

Exceptional

10 Dec 2017

Samantha

Great rooms, clean and comfortable there is free parking across the road or paid parking under hotel. Great breakfast, friendly staff.

Partner

8/10

Excellent

22 Nov 2017

Ben

Excellent business hotel

Excellent, as was the attitude of the staff, but just needs a little tweeking by management. First, there was no visible lighted signage as to hotel location from the main road. Garage instructions need to be specifically addressed by reception, do not assume everywhere is the same. Each region and country does it differently, so instructions are welcome by the guest.

8/10

Excellent

12 Oct 2017

Henrik

Good hotel close to city centre

The only real downside was that there was no available food in the evening. However, the personal was very helpful and manage to assemble both some fruit and nuts to try and quench the evening hunger.

8/10

Excellent

01 Oct 2017

majed

Excellent hotel

I stayed for 3 nights at this hotel, considering the price, i would definitly recommend it.
The only draw back iis that there is no Gym!

10/10

Exceptional

30 Sep 2017

Torstein

No worries.

Not a single bad thing to say. Room was spacious and clean, bed was comfortable, staff was professional and pleasant.

The free breakfast was better than the breakfast I paid for at a previous hotel (Dorint).

Also, HDE is in walking distance to both old town and the marketplace.

Will definitely stay there on my next trip through!

10/10

Exceptional

25 Sep 2017

Biing

Good hotel to stay

Excellent hotel and friendly staffs. Also serves an excellent breakfast. About 10 mins walk from Freiburg DB station. You can walk from the station to the hotel if you travel light, or you can take a bus, 1 stop then you are there. Probably because the hotel is new, so there is a feel and smell of new.

10/10

Exceptional

20 Sep 2017

PETER

Train of thought

Overlooking the main railway tracks, fun to watch the shunter engine going back and forth pulling carriages.
Breakfast top notch.

Family

10/10

Exceptional

17 Sep 2017

Marcus

Great value and well worth a top rating

I have already reported to Tripadvisor that our stay was above expectations. We were delighted with all aspects of the hotel and its location.

Family

10/10

Exceptional

21 Aug 2017

hong

excellent in every way!

Newly constructed/ renovated hotel with easy parking, comfy bed, decent breakfast, and helpful staff. Totally enjoyed our stay!

10/10

Exceptional

21 Aug 2017

Verified traveler

Quick night near train station, good choice

Everything was great! Room was perfect,very new and modern and clean. Staff was very professional and kind. Only downside was the AC in our room didn't seem to work.

Partner

8/10

Excellent

08 Aug 2017

Verified traveler

A bit walk from station but very clean hotel

We stayed for a few days and the hotel is very nice. Breakfast is good and Freiburg is generally very nice. The hotel is like 15-20 mins walk away from station and it could be a bit far for elderly. However overall is great.

Family

10/10

Exceptional

06 Aug 2017

Verified traveler

Clean, comfortable, a good walk to town though.

A little further out of town than we would have liked as in the heat it was a little bit more effort to walk in to the centre. Parking was good if you get there early, it was very busy later in the evening (mainly used for business) so maybe not an issue at weekends. Breakfast was good. Air conditioning wasn't super cold but certainly made it more comfortable. The lifts in the mornings are a nightmare, just take the stairs.

Partner

8/10

Excellent

04 Aug 2017

karen

Spacious

Great hotel! Very large room which accomadated a family of 3. Very clean and comfortable. Very quiet as couldn't hear the trains nor other quests.

10/10

Exceptional

18 Jul 2017

Tony

Nice new hotel

Very nice hotel. It is brand new and as such is very clean and has a few nice touches such as USB charger in one of the outlets. Choose a room that faces away from the railway for noise reasons. My stay was in the summer and if you open a window it could get noisy from a few people hanging out under. Hotel does have real A/C. Big bonus if hot ourside. But the place seems well built so I did not need it. Staff is nice but just enough. Some are much better. Wish: change up the food for breakfast. I know it's included but when staying 5 days, same stuff for breakfast gets old very fast. Did not have a car but seems there were some woes with parking. Probably because it's new and new door construction. But would definitely stay again.

10/10

Exceptional

16 Jul 2017

Sandra

New hotel close to city centre

Very nice new hotel with spacious room, fluffy comforter, comfortable bed, clean bathroom, great breakfast selection and good location. Would definitely stay again.

8/10

Excellent

04 Jul 2017

Verified traveler

Thumbs up.

It was a bit of a walk to the city centre, probably about 20 minutes, but aside from that it was great! Very new and clean, comfortable rooms. Only suggestion would be to change how the breakfast was laid out, it got a bit crazy with no flow and lots of bottleneck. That being said, if my only complaint is that it took an extra minute to get my coffee in the morning that's not so bad!

Family

10/10

Exceptional

30 Jun 2017

Verified traveler

Hotel is about 15mins walk to the city central . Room is nice and comes with direct USB for charging no adaptor needed.

10/10

Exceptional

28 Jun 2017

Verified traveler

Nice City Hotel...

Short stay however a pleasant one to new city hotel.

10/10

Exceptional

06 Aug 2026

Johanna

Trevligt hotell , just för oss som kom från Italien där vi inte haft ac uppskattades just den väldigt mycket .

10/10

Exceptional

05 Aug 2026

JOSÉ HUGO

Novo, quarto limpo, bom serviço de bar, restaurante e recepção.

10/10

Exceptional

03 Aug 2026

Georgette

Die Zimmer waren sauber und das Personal freundlich. Beim Frühstück haben wir die Rushhour erwischt, dadurch war es ein bisschen chaotisch am Buffet. 20 Minuten später war alles vorbei und alles in Ordnung. Das Hotel liegt in der Nähe der ÖV und bietet eine Einstellhalle an. Für uns alles tipptopp.

10/10

Exceptional

02 Aug 2026

Øyvind

Fint hotell som anbefales.

8/10

Excellent

27 Jul 2026

Jutta

Gute Lage, fussläufig zu Hauptbahnhof und Altstadt, aber auch Bus- bzw Straßenbahnanbindung (auch zu Messe/Stadion)
Zimmer sind auch zur Bahnseite ruhig, da doppelte Fenster schalldicht sind
Klimaanlage vorhanden, aber nicht besonders leistungsstark
Gutes Frühstück
Barservice auch am späten Abend durch Personal an der Rezeption

6/10

Pleasant

16 Jul 2026

Marko

Keine Lade Möglichkeit für e-Auro

Self

8/10

Excellent

11 Jul 2026

健太郎

客室は清潔で快適でしたが、宿泊した部屋はエアコンの操作パネルがおかしくなっていたことが残念でした。

Family_with_children

10/10

Exceptional

10 Jul 2026

Frank Martin

Ein gutes Mittelklasse-Hotel, das seinen Preis wert ist. Kurze Wege zum Hbf und zur Altstadt.

Business

8/10

Excellent

30 Jun 2026

Eddy

Goed ontbijt. Goede ondergrondse parking, 2,10 m hoog. Geen restaurant. Slechts 10’ wandelen van centrum. Achterzijde aan spoorweg gelegen. Gewoon goed business hotel.

Business

10/10

Exceptional

29 Jun 2026

An

Wij hebben hier één nacht verbleven als tussenstop tijdens onze autoreis naar Italië en waren erg tevreden.

We kwamen op tijd aan om in te checken en werden vriendelijk ontvangen. Het inchecken verliep snel en vlot. De kamer was niet groot, maar voor een overnachting is dat helemaal voldoende. Alles was brandschoon en netjes, zowel de kamer als de badkamer.

Het hotel ligt achter een treinstation, maar daar hebben we totaal geen hinder van ondervonden. De ramen zijn goed geluidsisolerend, waardoor we heerlijk rustig hebben geslapen.

’s Avonds hebben we nog gezellig iets gedronken in de bar en wat spelletjes gespeeld. Dat was een fijne afsluiting van de dag.

Omdat we vroeg wilden vertrekken, hebben we geen gebruikgemaakt van het ontbijt. Het uitchecken verliep, net als het inchecken, snel en probleemloos.

Al met al een perfect hotel voor een tussenstop. Vriendelijk personeel, schone kamers en een zorgeloos verblijf. Zeker een aanrader!

Family_with_children

10/10

Exceptional

27 Jun 2026

Kay Magne

Flott sleepover……….…………..

8/10

Excellent

22 Jun 2026

Ute

Gutes Hotel, etwas schwer zu finden in der Seitenstraße. Gute und saubere Zimmer! Sehr gutes Frühstück. Gute Parkmöglichkeiten in der Tiefgarage.

Partner

8/10

Excellent

18 Jun 2026

Jan

Zimmerreinigung nur nach Ansage halte für ich so ein hochpreisig Hotel absolut fragwürdig. (Zumal auch, wenn man es beim Check Inn nicht gesagt bekommt)
Nachhaltig halte ich hierfür auch mehr für einen Marketingversuch, eher doch um Personal einzusparen? Wenn man, wie ich, jede Woche im Hotel ist, möchte man schon ein gereinigtes Zimmer und ein frisches Bett bewohnen.

Business

10/10

Exceptional

15 Jun 2026

Bartholomeus

Alles klopte

Partner

10/10

Exceptional

16 May 2026

Fabio

Ausgezeichnete Lage. Gut gelegen. Fantastisches Personal.