Name: Calheta Beach All Inclusive
Address: Avenida Dom Manuel I, 3, Estreito Da Calheta, 9370-133, PT

10/10

Exceptional

12 Jun 2026

Niloufar

Friendly stuff and quite clean and relaxing, the hotel located in sunniest area in Madeira
Parking space is provided as well

Partner

10/10

Exceptional

11 Jun 2026

Jose

Overall, we had a great stay. The food was top-notch and definitely one of the highlights of the hotel. The wine selection was also excellent, with plenty of quality options to choose from. If available, I would definitely recommend doing the all-inclusive package—it offers great value and allows you to fully enjoy everything the hotel has to offer.

The staff was generally friendly and helpful. There were a couple of employees who seemed less enthusiastic, but it appeared to be more of an internal issue and did not significantly affect our stay.

The parking garage is located across the street and is easy to access, although the spaces are quite tight. If you're renting a car, I recommend choosing a smaller vehicle. That said, tight parking is common throughout Madeira.

The hotel is about 40–45 minutes from Funchal, so having a rental car is highly recommended. After exploring the island, I completely agree that renting a car is essential for getting around and seeing everything Madeira has to offer.

The location next to the marina is another big plus, with plenty of restaurant options within walking distance if you want to try something different.

Overall, this is a wonderful hotel with excellent food, a great wine selection, and a convenient base for exploring the island. I would definitely stay here again.

Partner

8/10

Excellent

06 Jun 2026

Karen

The staff was wonderful and very helpful! We loved how close to the beach it was and the night time music. The food was also plentiful and good. The room was cleaned every day.

The beds were not comfortable, and neither were the pillows. The pool stayed really cold, not too many people got into the pool. We also paid for an ocean view and looked at the building across the street.

Overall, we enjoyed our stay.

Family

10/10

Exceptional

30 May 2026

Elena

Excellent stay, great food and very friendly

Family_with_children

10/10

Exceptional

30 May 2026

Paul

It was a wonderful stay, friendly and lovely Bar staff \"Luis\" and Reception staff always willing to help and make your stay really comfortable. Actually recognise and remember small details about you, the pool and scenery was lovely, the buffet was varied, likely to always find something you like. If it's not for you, there's a pavillion of restaurants along the marina all very good, overall it was a perfect stay and we were made to feel welcome. The live entertainment most nights was lovely and atmospheric. Really made our holiday a relaxing getaway.

Partner

10/10

Exceptional

07 May 2026

Nanchy

Excellent

Family_with_children

10/10

Exceptional

05 May 2026

Carla

Beautiful location, food selection was incredible, clean modern rooms, very pleasant staff! Thank you for a memorable vacation.

Family

10/10

Exceptional

29 Apr 2026

AnniKa

Lovely hotel, location, food, and drinks.

Also very clean and very friendly staff.

The only thing we didn't like was the lighting, as the lights in the bedrooms were quite dark, so maybe upgrading the light bulbs would be nice.

I definitely recommend this hotel.

Family_with_children

10/10

Exceptional

08 Apr 2026

Daniel

Good all-round stay

Friends_and_family Family

10/10

Exceptional

23 Mar 2026

David

I did not want to leave

Self

8/10

Excellent

20 Feb 2026

martin

Food was great and varied,, house keeping staff were brilliant especially Isobel silva
Pools were clean but cold
Staff at reception were brilliant
The only down side I could find was the beds were too hard and very worn, and could do with replacing.
Overall a great place to stay but be aware on-site parking is 10 euros a day and the room safe is 19 euros a week ????
But if you want a good clean and well staffed hotel
Look no further.

Friends

10/10

Exceptional

01 Feb 2026

Bethany

The staff were by far some of the friendliest people we've ever met! They were extremely accommodating and made our stay feel seamless from start to finish. Thank you for giving us the best Madeiran experience! We will be back!

Leisure Family_with_children

10/10

Exceptional

26 Jan 2026

Susana de Fatima

We loved staying at this hotel! Staff was friendly, room was really nice and clean. I would definitely stay here again.

8/10

Excellent

18 Jan 2026

Michael

All good except I had to pay for a room safe

Partner

8/10

Excellent

10 Jan 2026

Catherine

The room was clean, the view beautiful and the staff friendly !

Food was not incredible, but the buffet was varied, different every night and you could always find something!

Leisure Partner

10/10

Exceptional

23 Oct 2025

Jessica

We had a wonderful time here and can’t wait to go back! We spent 5 days here as part of our honeymoon and loved it. We spent our mornings out on tours and the hotel packed lunches for us to take with, and our afternoon by the pool sipping sangria. Can’t go wrong with that! It’s a very small resort but it made it that much better - laid back, quiet, good selection of food options for me that were gluten free, and friendly staff

Leisure Partner

10/10

Exceptional

04 Oct 2025

Taylor

Ocean view is amazing, lots todo and tour around. Sunset was beautiful. Overall amazing stay!

Leisure Partner

6/10

Pleasant

01 Oct 2025

Garin

Unfortunately, we had issues during our stay in this hotel. 1st day we had cockroaches in the bathroom and the bedroom. The guy in the front desk was very helpful, he transfered us to another room. Then, they said that room was booked and they moved us to another room on the next day. We moved to that other room. However, we had cockroaches too. And, then we saw a Geckos on the curtain of the bedroom.

The hotel is beautiful and the stuff are very friendly and welcoming and the entertainment team were great but such a hotel should be very clean specially inside the rooms. Cockroaches and Geckos can't be inside the bedrooms. That is too bad.

Partner

10/10

Exceptional

29 Sep 2025

Gloria

Staff good and welcoming

Leisure Friends

10/10

Exceptional

27 Sep 2025

Solanye

The ocean was visible from our room and the area was lovely!! Completely recommend it!!

Leisure Partner

10/10

Exceptional

27 Sep 2025

Frank

Very friendly staff, excellent room with great beach view. It was also very clean. Nice kid's pool if you have childreen. I would book again for sure.

Leisure Friends

8/10

Excellent

18 Sep 2025

Mikko

GREAT

8/10

Excellent

18 Sep 2025

Lucy Mary Mansour

The front facing staff were, with one exception, very friendly and helpful. We had adjoining rooms and in both of the bathrooms the paint was peeling off in parts, the shower pressure could have been better as could the quality of towels. The bedroom areas were both nice after benefitting from some upgrading work, although the house keeping could improve. The supply of food was very generous but a little repetitive, one of the a la carte choices was first class, and for us, the drinks were good. On the whole, we had a very relaxing stay which I would rate as average, nothing awful but nothing amazing either. There is obviously a programme of improvements underway with the property and once completed this will enhance the overall experience of guests.

10/10

Exceptional

17 Sep 2025

Naomi

This property was beautiful and the food was amazing. The staff were very friendly and there were activities scheduled daily to keep the resort guests engaged and having fun.

Leisure Family

6/10

Pleasant

09 Sep 2025

Olga

Average

An average 3 star hotel even though they like to think they are more. I expected more from a Savoy hotel. Staff was very miserable and acted like they hated working there. The food was mediocre. So was the entertainment. Overpriced for what it offers

Partner

8/10

Excellent

04 Sep 2025

James

Perfect all inclusive resort

Reception staff were very friendly and helpful. We had a problem with the third single childs bed and they went out of their way to help sort this out for us. Even got a brand new single mattress! The resort entertainers were enthusiastic and always smiling. Would definitely recommend to families as all is made easy for you.

Friends_and_family Family

8/10

Excellent

03 Aug 2025

Tereza

The speciality restaurant was great and staff very helpful

Leisure Family

10/10

Exceptional

29 Jul 2025

Anna-marie

Needs an update, especially the bathroom tiles.

Leisure Friends

8/10

Excellent

26 Jul 2025

Immanuel

The hotel staff was very friendly and accommodating. Food was pretty good (didn't like the themed night buffets, like mexican food served in Portugal). Also the Reservation restaurant is nice, but their menu as inclusive food, and anything outside of that you have to pay (didn't like that we were not notified of this beforehand). Rooms were nice and AC works very well ! Although the beds were super hard ( I weight 248 lbs and could feel the bed springs in my hips and torso side). All in all, i give it 4 out 5 stars !

Leisure Family

10/10

Exceptional

10 Jul 2025

Roger Dale

We arrived late in the evening after our transfer from the airport. The resort had arranged the transfer for us and the driver was waiting at arrivals for the 8 of us in our group. He was great and gave us a bit of a tour on the way to Calheta.
Our reception at the resort went well and the woman on duty made sure we got down to the buffet before it closed. She was very friendly and attentive to our needs after a long day of travel.
Our rooms were modern and clean and cleaned and tidied well each day by the cleaning staff,
The buffet was great with a large selection of food items. Drinks at the bar were served quickly and were good. The \"drink of the day\" by the pool was excellent on the 2 days we had them.
The resort is in a beautiful location, nestled below a cliff. There is a public beach next to the resort which has great sand and water access.
Evening entertainment was fairly low key but pleasant as we enjoyed the evening by the pool while listening to a musician or watching the dancers.
We had no complaints about the staff at the resort. They were friendly and did their job well.
All in all I would recommend staying at this all inclusive Calheta Beach Hotel on the beautiful island of Madeira.

Leisure Family

10/10

Exceptional

01 Jul 2025

Jennifer

Great location, beautiful beach right next door

Leisure Family

8/10

Excellent

09 Jun 2025

mark

Cruise ship equivalent, with entertainment nightly and activities/ games during the day.

Partner

2/10

Poor

18 May 2025

Shannon

Worst experience I have had in 25 years of travel across 50+ countries. My room was disgusting, I paid for a suite with an ocean view and was given the equivalent to a motel 6 in a small town with no view, no AC, and the worst access to food I’ve ever seen. I paid $3k for this… it was so bad I left after just 2 days and they refused to refund me even though I bought a room that was NOTHING like what I got. Do not book.

Business_and_leisure

10/10

Exceptional

18 Mar 2025

Donatas

Overall good hotel, good all-inclusive selection, view to sea and etc., but gym is terrible condition.

Partner

10/10

Exceptional

12 Mar 2025

Paul

Great Visit

Lovely hotel with great food and friendly staff

Friends_and_family Family

4/10

Poor

26 Feb 2025

David

Not as expected

Not what we were expecting from a hotel that sports the name savoy the hotel itself was very clean and tidy the food however was terrible by the time you had made your way around the buffet your food was cold, mostly consisting of low quality high carb foods the juice was so watered down they were indistinguishable from each other, the evening entertainment was so loud one night it sounded like a football stadium, nowhere to go to have a quiet drink. And the restaurant had no dress code and allowed the children to run around sticking their hands into the food mainly the ice cream no parental control, it’s billed as a four star but overall is no better than butlins. Certainly will not be returning to any of their hotels and certainly would not recommend any one to use them.

Partner

10/10

Exceptional

01 Feb 2025

kathleen

We had a relaxing and lovely time. The views of the Marina, the pool, the ocean and the beach and Cliff were stunning. The a la carte breakfast Royal Eggs were insanely good.

Leisure Friends

8/10

Excellent

20 Jan 2025

Chetna

A very relaxed ambience at rhe hotel. Staff were always helpful and responsive. Front desk staff were helpful with ideas for trips. Main plus for us was safe beach / sea access right next to the hotel.
Slight downside was the room was dated, bad lighting in the room. And no proper coffee available other than at the bar which opened in the evening.
Overall we had a really nice stay and would consider staying again.

Leisure Partner

10/10

Exceptional

08 Jan 2025

Sarah

Amazing time! Would stay here again

Our time at this resort was absolutely amazing! We were a little worried because of the mixed reviews but we had a great time. Some reviews said that the food was horrible, but keep in mind you are booking a fairly cheap all inclusive resort so you can't expect Michelin star dining. As not food critiques, we thought the food was great! We were worried because we saw in reviews that the all inclusive package doesn't actually include ALL food and drinks, however, everything is very well labelled on menus so you know what is included. The staff also always mentioned what was included in the all inclusive. The buffet is completely included, and the other two restaurants that you have to reserve state on their menus what you can order. Reviews said that only pre-mixed cocktails were included, but the list of drinks available was very extensive. I have put a photo of the all inclusive drink list on this review. The staff was super nice, the room was clean and we had booked a double bed, but it was huge, more like the size of a California king. There was entertainment every night and daily activities that were free to participate in. The saunas in the spa are also free to use, but booking a massage is extra. We took a Bolt to and from the airport and it was only 40 euros each way. All the beach chairs on the resort are free to use, but the ones on the beach cost 2 euros for a whole day to book (we didn't feel a need to do this).

Partner

10/10

Exceptional

27 Dec 2024

LINDA

Nice relaxing hotel but you need car access

I was offered free car parking for my 4 days in the multi storey

10/10

Exceptional

15 Dec 2024

george

Absolutely amazing food and choice. Great service and drinks selection included including premium brands of selected spirits. Hotel was spotless. Staff extremely friendly and thoughtful. Great entertainment throughout.
Thank you

Leisure Family

6/10

Pleasant

30 Oct 2024

Kathryn

This hotel is not all it claims to be. Pictures look way better online than what it looks like in person. The rooms are old and need to be updated. The all inclusive component is a joke. The food at the buffet is inedible and absolutely terrible. Do yourself a favor and don't stay here. We tried to get out of reservation after one night and they would not refund us for the nights we hadn't stay yet. They blamed Expedia. Finally, after many wasted hours going back and forth they offered us to go stay down the street at their sister hotel for additional charges. Basically, we had to pay again with a small discount. The sister hotel was 5 stars and fantastic. It was not all inclusive, but did include breakfast and it was excellent.

Leisure Family

10/10

Exceptional

21 Oct 2024

Norma

We’re were not disappointed one bit!! The hotel and service were exactly what we expected and more! The entertainment was fabulous and fun!!

Partner

10/10

Exceptional

29 Sep 2024

Elena

The staff needed to do a better job cleaning the rooms, other then that it was a wonderful place and the receptionists were amazing

Leisure Family

2/10

Poor

05 Sep 2024

PRASHANT

The reception/accomodation/house keeping was good. The food was terrible and unedible. The drinks options were very limited. The pools were very crowded. The entertainment was loud, noisy and poor quality.

Leisure Friends

10/10

Exceptional

16 Aug 2024

Anthony

Loved this facility!

8/10

Excellent

14 Aug 2024

Carlie

Property was nice, rooms are large and clean, food is so-so. Make sure you get reservations to the restaurant.

Leisure Family_with_children

8/10

Excellent

07 Aug 2024

David

Sandy beach. Diving centre was close by.
Very clean rooms and hotel in general.

Leisure Family

10/10

Exceptional

14 Jul 2024

Cassandra

Staff was excellent! Wonderful place to relax and enjoy.

Leisure Family

10/10

Exceptional

09 Jul 2024

Christopher

Enjoyed the experience and would recommend this as an option. Convenient location to explore the island. Fun staff.

Leisure Family

10/10

Exceptional

08 Jul 2024

Abraham

Nice place

Business_and_leisure Family_with_children

4/10

Poor

30 Jun 2024

Joanne

The pool and drinks were the highlight. Property is well maintained and clean. The beach area is also nice but you have to pay for umbrella and chair rental. Food was terrible and I’m pretty easy to please if I’m not cooking or cleaning up after myself. Massage I received was also terrible. Most of the staff were friendly but a handful of rude staff really stood out. I wouldn’t stay here again.

Leisure Family

10/10

Exceptional

08 May 2024

Christopher

Calheta Beach Resort is a simple yet lovely beach property. Some reviews say ‘dated’, but I think that’s the charm of the place. Food was good, not great, but service was fantastic all across the board. Easy to get to and easy to take day trips to Porto Moniz and Funchal. I would recommend Calheta Beach.

Partner

10/10

Exceptional

29 Apr 2024

Kamila

Excellent place to stay!!!! Food, service, evenings performances, everything high top.

Leisure Family

10/10

Exceptional

10 Mar 2024

Andrew

All inclusive well done. Entertainment fun. 2 nights enjoyed.

Leisure

6/10

Pleasant

17 Jan 2024

Matthew

Ok, but nothing special

Was ok. Would not say a 4 star hotel. When booking, it gave the impression drinks were premium products on the All Inclusive and that’s not true.
Room clean, but basic and really noisy first thing in the morning.

Friends_and_family Family

10/10

Exceptional

21 Dec 2023

Jackie

Great for a winter break

Always our go-to for winter sunshine. We stay in a suite, which is actually an apartment and is perfect for us. Have already booked for my husband's 60th birthday next December, as it's where he wants to be for his birthday!

Partner

8/10

Excellent

16 Nov 2023

Michelle

Overall had a fantastic holiday, a few factors stopped me from giving it an excellent star.
As a vegetarian I would suggest labeling the food with a veggie symbol or having a dedicated vegetarian section in the buffet area.
Smoking on the hotel balconies - not sure if it's actually allowed but be greeted by downstairs smoke at 6am is disgusting.

Leisure Friends

10/10

Exceptional

22 Oct 2023

Lira

So far, the best All Inclusive we'd ever been to, considering the overall atmosphere, nice marina with choices of fishing or whale watching tours, great sandy beach right in front of the hotel (which is very rare thing on Madeira island!), fun evening entertainment, snd a very good choices of food!

Leisure Partner

10/10

Exceptional

17 Oct 2023

Megan

Loved this property and all of Maderia in general. A great home base. Value for money was great! Food was good, staff was knowledgeable and friendly. We will be back

Leisure Family

10/10

Exceptional

25 Sep 2023

martin

This hotel was fantastic if you want a relaxing and enjoyable holiday.

We found at all times that the staff were helpful and friendly. The food was varied and always had something that would apeal to someone with varied taste.

The snacks and drinks were always on offer throughout the day and you are never waiting long to get served

Nice touches like help yourself to wine from.tye bottle. Beer from the pump or softdrinks and chilled water

Although there is a great pool and pool side area the man made beach is no more that 50m walk away so easy to go for a swim in the sea if you need a greater expanse of water to enjoy

I would thoroughly recommend a stay here to anyone.

Leisure Partner

6/10

Pleasant

05 Aug 2023

cyrille

Room are old and need to be refreshed and updated ! The buffet was poor…the place was just ok

Leisure Family_with_children

10/10

Exceptional

29 Jul 2023

Joseph

Beach stay

Very nice hotel centrally located options for daily activities. Staff was nice. Chicken was fast.

Self

8/10

Excellent

25 Jul 2023

Verified traveler

Good for vegan

Very friendly staff who would go all out to make your stay comfortable. They Cooked special food for our vegan requirements.

Some rooms could be maintained better and gym lacks new equipment especially weights.

Overall it’s location and hospitality is great

Friends_and_family Family

8/10

Excellent

27 Apr 2023

James

Nice comfortable hotel

The hotel was very nice, plenty of everything and sun beds were plentiful if you wanted them. Its on one of the very few sandy beaches on the island . Food was very good, staff were nice. Nothing seemed too much trouble. Parking you have to pay 8.50 Euros a day if you use the covered car park opposite. We did that the first night but then used the free on road parking about 3 minutes walk away (not the blue zones but just beyond). Spaces are limited but saved us some money.

Partner

8/10

Excellent

23 Apr 2023

chris

The views were fantastic. The personnel at the front desk, bar and dinning area were amazing and accommodating. The rooms and food left more to be desired.

Leisure Friends

4/10

Poor

16 Mar 2023

Abbigail

Madeira island as a whole is beautiful! I highly recommend coming here. However, I would stay anywhere else. This hotel is very new according to locals, and the lack of attention to not even details but just basic expectations of an all inclusive is evident. The food is horrible, we spent most of our time eating across the street at the grocery store. Each night had a different theme, I liked the fact they tried to make it fun and different. But, putting on outfits and different music did not mask the foods quality. The food was not edible, I heard many people complaining .The drinks were atrocious, my boyfriend is not a big beer drinker but we both stuck to beers the whole week. Every cocktail tasted either watered down or dirty. The only cocktail I remotely liked was an espresso martini. I am a bartender and aware these are tedious to make, but was shocked when I ordered one to have a server aggressively sigh and roll his eyes. Although he made the drink, he left all the ice in the glass and did not shake it.
If you’ve ever worked in the service industry you have a certain level of empathy for people working like this. But my empathy ran out by the end of the week. There were only so many times I could take bad service, rude employees and a negative atmosphere on the chin. A manager needs to step in and set some quality standards. Madeira is a must visit, but don’t stay here. It’s a waste of money, I could’ve spent a lot less staying elsewhere else & making food myself.

Business_and_leisure Partner

10/10

Exceptional

25 Feb 2023

Herath

Excellent service & location

Leisure Partner

10/10

Exceptional

05 Feb 2023

Richard

Good food, no long lines, friendly staff. What’s not like

Leisure Family

10/10

Exceptional

25 Jan 2023

Martin

Very good service

Very good ALL incl resort, everything was excellent, possible problems with parking on the street - paid and full. very good and tasty food, excellend beverages. Generally - I recomend it.

Partner

6/10

Pleasant

25 Jan 2023

victoria

Secluded property, little amenities, only one buffet restaurant, slim pickings, not your typical all inclusive for what you pay for. Will not return. Staff is very friendly only positive I can say.

Leisure Friends

10/10

Exceptional

20 Jan 2023

Mindy

Wonderful in every way. From the staff to the food we had an excellent stay

Business Partner

10/10

Exceptional

17 Jan 2023

Peter

Really happy with my stay, professional and friendly staff made it a pleasure and I will stay again.

Partner

10/10

Exceptional

01 Dec 2022

Justine

Perfect winter break

Perfect place to stay, rooms are clean & comfortable. Staff were amazing, food was good with lots of variety.
Not a lot in Calheta but a perfect place to chill out

Partner

10/10

Exceptional

28 Nov 2022

Sandra

Very well organised, easy to book trips, eco friendly with recycling bins in each room and very clean everywhere. Staff very friendly and accomodating. Huge variety of food which changed theme each day. Has a shop and atm over the road, a local rum factory close by and for the adventurous a permanent bungy jump right outside! We had a really lovely stay and would definitely recommend it.

Leisure Partner

10/10

Exceptional

21 Oct 2022

David

Location on the south west shore meant we dodged much of the rain elsewhere. The property was well maintained, the food was great and the staff friendly and professional. It was a very relaxing stay!

Leisure Friends

10/10

Exceptional

06 Aug 2022

michael

Nice

Business_and_leisure Partner

10/10

Exceptional

02 Jul 2022

Maria

Enjoyed our 5 night stay; Liked the hotel facilities & all-inclusive delicious food. The daily coach to Funchal for 20 Euros was great as taxis were expensive. Great location for soaking up the sun!

Leisure Family

10/10

Exceptional

29 Jun 2022

Angela

we like it all. it was was what we were looking for and we had a lovely relaxing 5 days days.

Leisure Family

2/10

Poor

24 Jun 2022

Joshua Thomas

I wouldnt even consider this place again.

Leisure Partner

10/10

Exceptional

22 Feb 2022

alan

Fantastic hotel, staff, facilities and food. Named spirits.

Just a fantastic place and shall be going back!!!!!

Self

8/10

Excellent

19 Nov 2021

Mark

Best Chefs for Gluten Free

just returned from an excellent week at this hotel , all the staff are so friendly and helpful . we needed assistance with Gluten Free meals , the head chef would come out each day and advise what could be eaten and even cooked fresh if nothing was suitable , Best Gluten Free service we have ever had in a hotel.
The all inclusive food was very fresh and a varied menu all week .
Only advise for hotel is please label the Gluten Free table in varies languages as people were causing cross contamination by mistake .

Wide range of excursions available , we also paid extra for a spa day at their sister hotel in the same resort

Expresso bar across the road run by hotel is also excellent . .

Partner

8/10

Excellent

03 Nov 2021

Angelo

We had a really good time

Hotel was really good overall.
Food in the buffet had a good variety but not the best in my opinion. Alcoholic drinks options at the bar were very limited

Partner

10/10

Exceptional

30 Oct 2021

Peter

Marvellous hotel. Superb food.

Wonderful beachside hotel in a beautiful area. Amazing staff, so friendly and welcoming.

Partner

10/10

Exceptional

05 Oct 2021

Nicholas

Relaxing quiet break with good food.

Great hotel excellent staff and great food and drink options for an all inclusive. Relaxing vibe but well located for walking esp if you hire a car, and beach next door. Recommend getting sea view rooms-worth the extra. Good quality food with lots of variety, changes every night and option to eat in restaurant, Always something to eat throughout the day. No queues for drinks and plenty of sunbeds available when we stayed end of September. Also this area seems to get the best weather which can be varied in Madeira.

Partner

8/10

Excellent

04 Oct 2021

Winston

I liked the atmosphere and it was not too crowded. The two nights A La Carte is a great idea. The staff very friendly and understanding.The gym opening at 8am I cannot understand it should be available well before Breakfast it's not unusual to have the gym open 24hrs. Having to pay for the room safe is an extraordinary thing. I have never been asked to do that.

Leisure Partner

10/10

Exceptional

19 Sep 2021

Chintan

All inclusive is perfect treat in Madeira with the varieties of food, friendliness of staff and the amenities are simply outstanding. Staff is very attentive to your needs they will help you whenever you need it.
They decorated our room as we were on our honeymoon which was a good surprise and offered a bottle of champagne too.
Breakfast and Dinner are the only food services we used and they were really good. All inclusive also means drinks so this could be dangerous. It’s almost like a one stop stay for everything. They offer different entertainment every day that ranges from fitness classes to Portuguese lessons and some board games. If you are tired by the end of the day they have lovely live music that you can enjoy and take part in dancing before heading for a well deserved snooze.

The only downside is if you are travelling by car - there is no free parking during the day but there is free parking in the evening which starts from 7pm to 8am. The prices are not as expensive but if you forget to put the ticket you will be fined!

Leisure Partner

10/10

Exceptional

10 Sep 2021

Colin

A very good value-for-money hotel

Overall, an excellent hotel. Chose a mid-price room that had sufficient space, a balcony and a sea-view. Apart from the expected standard features, the room had a fridge which was most useful.
We were all-inclusive which in hindsight was probably the best option as there were not many other eating / drinking premises near the hotel. The food was plentiful, varied and of a good quality. (British guests) do not expect the fare you eat in the UK, it is certainly much more Mediterranean - but every dish was fresh and very well prepared.
The hotel swimming pool / sun-lounger provision was entirely adequate for the number of guests staying at the time, although unsure of the percentage occupancy.
Non-alcoholic beverages were available on a self-service basis 24/7 which was an excellent arrangement. The staffed bar was open from mid-morning until late at night and served a wide range of alcoholic beverage including coctails.
A definite surprise bonus was the self-service access to ice-cream!
There are a range of activities / games available on the hotel site viz. gym, sauna, table tennis etc
Maderia is not renown for sandy beaches, but one has been constructed just outside the hotel - it is a public facility but not at all crowded at any point.
We found all staff to be proficient, hard-working and very helpful. We were impressed that the General Manager was constantly patrolling the hotel and was always available,
Overall we thought that this was an excellent hotel for the price

Partner

8/10

Excellent

28 Jul 2021

Maciej

Madeira - place worth of attentoin

Good weather, friendly peoples, big trips selection, nice views, tasty food, definitely place to relax, recommended

Partner

10/10

Exceptional

05 Jun 2021

Tomas

Great location

Really enjoyed the stay
Reception staff very helpful ,- swapped our suit to another one with no problem at all

Partner

10/10

Exceptional

03 Jan 2021

Richard

Nice place

Wonderful hotel the staff were so friendly and always cleaning the place was spotless . Foid was great .. few things a bit pricy but we had a great time

Partner

10/10

Exceptional

06 Mar 2020

Lesley

Really great service, terrific staff. Comfortable room, very clean. Food a bit repetitive and pretty bland. Plenty of it but a bit limited in choices if you don’t want pork or salad every day!

Partner

10/10

Exceptional

19 Feb 2020

andy

Good Value

Good 9 day stay, Susana at reception very helpful & knowledgable.
Suite very spacious & clean.
Food was pretty average although staff very efficient, Andre was very attentive.
Pool was very cold..!!
Overall would stay again if visiting the area.

Partner

10/10

Exceptional

08 Sep 2019

Alexander

Calheta

Everything was just fine

Partner

4/10

Poor

03 Sep 2019

ANNE

Most of the staff surly and unfriendly. Food very disappointing poor choice and lukewarm. Staff in restaurant unfriendly . Paid extra 40 euros for upgrade and was only shown the wine list the day before we were leaving. Unable to book the a la carte restaurant . Meals in a la carte restaurant limited and of different quality to other diners. Bed linen not changed at all during stay.

Leisure Friends

8/10

Excellent

27 May 2019

gary

Hotel was fine, food and drink selection ample, staff were lovely.
The area currently leaves something to be desired, most coastal areas of Madeira that we saw were mountainous, and Calheta had suffered from rockslides so severe that the the local restaurant had it's roof caved in and all of the few local shops / bars in the harbour were shut and cordoned off.
On top of this there was repair work taking place on the rock face to prevent further falling, so drilling was audible all day.
A shame, it didn't spoil our short break but it was disappointing that you had no option other than the hotel's facilities and that there was the work noise during the day.

Partner

10/10

Exceptional

28 Mar 2019

Verified traveler

I enjoyed the peace and quiet. Staff were there but not constantly around you. It’s a great relaxing place and will be returning later this year

Friends_and_family Family

8/10

Excellent

19 Mar 2019

Verified traveler

Liked: friendly and helpful staff, all the public areas were clean attractively decorated and comfortable, beautiful view from balcony, pleasant dining areas, well laid-out pool and outside seating area.
Disliked: Very little storage space in the bedroom; outside area had one small covered-in space a long way back from the swimming pool for non-smokers but smokers were everywhere else; one morning we moved seats four times because every time we settled down, someone lit up next to us. Advertised as 'all-inclusive' but access to the restaurant (as opposed to buffet) is limited and using the room's safe is extra; we took the 'premium guest' upgrade but it wasn't worth the cost.

The hotel is excellent for those who want to spend their time using the facilities there: Calheta Beach itself is quite isolated - the hotel shuttle to Funchal is 20 Euros and taxis are a lot more, but there are several good island tours which pick up from the hotel for those who want to see more of Madeira.

Overall, even taking the 'dislikes' into account, I enjoyed staying at the hotel and would recommend it.

Leisure Partner

8/10

Excellent

19 Mar 2019

Verified traveler

Liked: friendly and helpful staff, everything about the hotel

8/10

Excellent

11 Mar 2019

Verified traveler

Very nice hotel, staff friendly and helpful, room nice (203) , food and drinks good although the hot food was warm but appreciate that it is hard to keep food hot when its buffet style, overall would recommend, pleasent for a short break

Leisure Partner