Name: Arawana Regency Park Sukhumvit
Address: Soi Sainamthip, Sukhumvit 22, 12/3, Bangkok, 10110, TH

8/10

Excellent

12 Jul 2026

Nutchanun

I like this location....will stay here again. Not quite 4 star but good enough for my needs, good pricing too

Self

10/10

Exceptional

12 Jul 2026

gary

Clean

8/10

Excellent

23 Jun 2026

Reginald

Right across EMSphere (mall) and next door to a grocery store which was really convenient

Partner

10/10

Exceptional

15 Jun 2026

Luis

Central shopping and nightclub district Thailand.

Self

10/10

Exceptional

12 Jun 2026

Tom

Godt hjulpet af alle omkring os

4/10

Poor

17 May 2026

Jonathan

Ever dreamed of sleeping on a mattress harder than the floor while a homeless man dozes comfortably on the couch in the lobby? Do you want to hear the moans of the porn actress coming from the phone of the middle aged man wearing a hotel uniform who’s been dozing next to the pile of supplies stacked up by the elevator! This is your place! Experience the seediness of a Bangkok massage parlor with only half the sadness right in the “comfort” of your hotel room! In fairness though, the person who makes your bed every day is truly phenomenal. Possibly the best customer service I’ve ever had including at 5 star resorts from whoever that person was. (No joke, the guy who makes the beds in the morning is seriously on top of anticipating needs and should definitely go work for the Ritz Carlton or somewhere that would value his skillset)

Partner

10/10

Exceptional

24 Apr 2026

Alberto

The room was great. The staff are very friendly and helpful. Great location!!!

Self

2/10

Poor

31 Mar 2026

Klaus

I was very disappointed with my stay. The breakfast was poor, specifically the omelette which was grey and unappetizing. The room was in a state of disrepair: the bathroom had poor ventilation and stayed wet, and there was a foul smell from the drain. To make matters worse, there were cockroaches in the room. Additionally, the window faced a solid wall, making it impossible to see outside.

Friends_and_family Family

8/10

Excellent

15 Mar 2026

glenn

Clean room, nice staff, good location to mall shopping and eateries. Located on very busy street dispensary located next door so various people loitering near entrance,

Partner

8/10

Excellent

22 Feb 2026

Allen

Staff was great. Good for the price a bit of deferred maintenance in the room.

10/10

Exceptional

07 Feb 2026

Andrew

The staff are very helpful and friendly, if we had a problem they always sorted them out very quickly. The cleaners always cleaned our room very well and they can be trusted, never had any worries with leaving things out. Excellent

8/10

Excellent

27 Jan 2026

Sven Ingvar

The room was clean and well cleaned. The staff were courtious

Partner

8/10

Excellent

20 Jan 2026

Satvir

Good experience staying there 🙂👍

Leisure

4/10

Poor

17 Jan 2026

LAURENT

I came to this hotel two years ago, and I was satisfied with my stay.
But this time my stay turned not so good.
The room starts to be shabby, but I didn't complain.
But the worst was cockroaches every day in the bathroom and also some in the room, and the last night one was on my bed beside my pillow just before switching off the lamp. It was time for me to move away.
I wonder, maybe I got a few other on my bed when I slept ?
Difficult to accept that situation, especially with the high price and a 4 stars hotel !

Leisure Self

6/10

Pleasant

27 Dec 2025

Jago

Nice staff and dated rooms

Leisure Family

2/10

Poor

06 Dec 2025

Rosa

First of all the place it’s so dated, the mattress are horrible too hard. The restroom it was very stinky and they don’t provide toilet paper, the food at the restaurant not good ether. I guess very bad experience!!

Leisure Family

6/10

Pleasant

01 Dec 2025

David

Although the room was spacious the overall condition of the hotel was slightly tired and in need of updating. Staff very good pool area covered in shade by 14:00

Friends_and_family Friends

4/10

Poor

24 Nov 2025

Jarrod

Nothing worked in the room. Had to get the toilet fixed then it wouldn’t stop making noise. Hotel hasn’t been renovated since the 80s and it has a smell. Staff do there best but I can imagine a lot of complaints.

Business

8/10

Excellent

12 Nov 2025

Thomas

I didn't use the optional breakfast. The hotel could use a refresh. The rooms were old and dated, but very functional.
The hotel staff always greeted me coming and going. The hotel is located in a GREAT location.
The rooms had a musty smell, but overall good. The housekeeping was hit and miss. Sometimes cleaned early, other days 5pm or later.
The pool area only had 3 lounges, and a couple of seats. There were no towels in the pool area.
Overall great location, but really dated rooms. The staff were extremely friendly and helpful

Friends_and_family Friends

8/10

Excellent

12 Nov 2025

Tia leanne

Clean room and location

Friends_and_family Family

8/10

Excellent

22 Sep 2025

Samuel

The hotel’s right in the middle of the nightlife, but the room itself was quiet and comfy. The rooftop pool and sauna were a great way to unwind after a decent buffet breakfast with Thai, Indian and American dishes. For the price you really can’t go wrong, and I’d happily stay here again.

Leisure Friends

10/10

Exceptional

20 Sep 2025

Lucky

Helpful staff

10/10

Exceptional

02 Jun 2025

JOEY

Hard ass beds. Defiently need softer beds. Tar at the front desk is a g of a human being.

Leisure Self

6/10

Pleasant

10 May 2025

kris

The location is absolutely amazing. Empshere mall is right across the front door. bts phrom phong is about 5 minute's away. There were some minor issues, no hot water, safe not working, phone charger not working and thr staff was very friendly and helped out immediately.

Self

2/10

Poor

08 May 2025

Charlie

Nothing, our room smelled like oil paint, the shower had mold, outside room look like an alleyway, the wrong crowd hung out in the lobby. Our room was supposed to be a 4 star lol maybe it was 1 star at best. Looks like a rent room by the hour. We were booked for 2 weeks, but because the smell made my wife sick we notified Travelocity and hotel and move to a real 4.5 star hotel. beware!

8/10

Excellent

16 Apr 2025

Patrick

Pay for the price and budget!

Leisure Self

10/10

Exceptional

11 Apr 2025

David

My stay at the Arawana Regency Park was very, very good. The staff was very friendly and helpful. The room was comfortable and quiet and it was very convenient to many good shopping and eating destinations.

Though the hotel is older and could use remodeling, it is well maintained and an excellent value for the price.

When I left, I forgot my valuables in the safe. Before I could contact them, Ken, the manager, contacted and told me he had and would hold them for me to pick up. Ken helped me avert a disaster and I cannot thank him and the staff enough.

If you stay at this hotel, you can be confident that the staff is trustworthy and extremely helpful and friendly. I would stay there again.

Leisure Self

10/10

Exceptional

03 Feb 2025

Brad

Plenty of food and fun options within a quick walking distance. Even on a busy street, the hotel and my room was quiet, had comfy bed with plenty of pillows.

Leisure Self

8/10

Excellent

19 Jan 2025

Ed

The young man at reception assisted this old dinosaur in setting up the Grab app. Many thanks.

Leisure Self

8/10

Excellent

27 Dec 2024

Siew Hua

Everything is great ..a stone throw away from a new grand mall too . Emsphere ! Room is clean too and big !

Leisure Family

8/10

Excellent

15 Dec 2024

Mike eugene

This is a great hotel. Of course it may have some flaws. But overall walking distance to alot, good food options, quiet room. Cold A/C, hot water. I’ll come again

Leisure Self

8/10

Excellent

02 Dec 2024

Wesley

good little place..

Very convenient location right across the new mall. Just a reasonable price

Self

6/10

Pleasant

25 Nov 2024

Kuah Hwi Bin

the hotel is very conveniently located next to the Gourmet Market of Emphere! this a plus as it is also easily connected to the BTS which is Phrom Phong. the concern i have with the room is that it smells.. the air somehow is not clean. the toilet bowl needs to be flushed in a manner where loads of water are wasted just to do a flash. no good.. i was lucky to have a quiet room. the house keeping was good. perhaps they should ventilate the room proper.

Business Self

8/10

Excellent

11 Nov 2024

Inayat

as before, great staff and service. Bathrooms a bit dated but for the location and price, a really good value. I would recommend anytime.

Leisure Family

8/10

Excellent

07 Nov 2024

Inayat

Nice property. Rooms were clean. Bathrooms were a bit dated but worked well. Good price for what you get. Great staff. Taxi drivers by the hotel we’re fantastic- very helpful.

Leisure Family

6/10

Pleasant

31 Oct 2024

RICHIE DELA

Excellent service..but pool is scary it needs to be upgrade

Leisure Family

8/10

Excellent

29 Oct 2024

James

Literally across from IKEA Mall! Dining options in either directions. Near the BTS rail, tuk tuk and motosai are always outside. A functional rooftop pool, gym and sauna.

Leisure Self

10/10

Exceptional

20 Aug 2024

noriko

Good location and performance.

Good location for sightseen and connecting BTS.
Very good cost performance for me.

Partner

6/10

Pleasant

01 Aug 2024

Krista

If you need a couple nights to explore Bangkok, this hotel is great due to its location. Staff members are excellent.
Cleanliness is an issue. There is too much mildew in the bathrooms and the laundry area is also not remotely clean.
Breakfast is ok but get there early to avoid cultural crash is recommended. If you are culturally resilient, you should be fine. I found it fascinating.
There is no parking for this hotel. It is difficult to just park in front of the hotel to get load luggage. If you have a car, parking at the Marriott down the road is available for a fee.

10/10

Exceptional

01 Aug 2024

Krista

Very busy hotel in a great location. Staff members are excellent. The hotel needs to be kept clean. Too much of mildew in the bathroom and the laundry room looks like my clothes could get dirty coming out of the room. If you only need a few night to explore Bangkok, this hotel is a great choice due to its location.

Leisure Friends

8/10

Excellent

02 May 2024

guy

Very friendly staff, and location. Excellent dining options in shopping center across the street.

6/10

Pleasant

14 Mar 2024

frank

Bathroom not good

Room was nice but the bathroom really was nasty. The ceiling above the shower was just horrible. Also screws sticking out the wall and paper peeling off. Not good since this was meant to be a superior room.

Self

8/10

Excellent

06 Mar 2024

Kuninori

10min from Phrom Phon St. and 15min walk from Asok St. Location is good.
Hot water is not plenty, just enough.
And wifi password is only 1or2 devices/room. It is not enough.

Business_and_leisure Family

6/10

Pleasant

02 Aug 2023

Takahiro

so far so good

4/10

Poor

10 Apr 2023

Daniel

Cockroaches present and squirrel poo on the bed, had to move rooms twice. Dissatisfied with the cleanliness.

4/10

Poor

04 Dec 2022

edward

Not the best

4/10

Poor

21 Apr 2022

kevin

What a let down

We have used this hotel 4 times in the past without any great problems , and am very disappointed with how it has declined.We arrived early but was told the room was being prepared for 2pm (ok no problem) at 2 it was still not ready and after the longest check in period ever finally got to our room, omg awful, 2 gratis water bottles missing ,shower nearly impossible to use due to corrosion of the workings,opened the safe to find it in bits inside ,wires everywhere,tv not working it goes on... after a wait of over an hour a so called technician came and fiddled about with the tv for ages not having a clue.after another half hour we where offered another room which was ok but very uncared for.Obviously the original room hadn't been checked over,very poor service ,was told breakfasts where not available any more as there wasn't the guests to justify it( i can understand that).What a shame ,this hotel changed hands and has been left to its own devices.i wouldn't advise anyone to stay here.

Partner

6/10

Pleasant

27 Dec 2021

Victor

The hotel looked nothing like the pictures. I kind of booked because of the nice pool, but when I asked about it the person at the reception just laughed and said it looks nothing like that now. And it didn’t. This hotel should not be listed as four stars, maybe three.

Partner

10/10

Exceptional

08 Dec 2021

Elias

There was one issue with the location on your google maps. Took my taxi over half an hour to located as the location on google maps was wrong

Business Self

4/10

Poor

29 Mar 2020

Verified traveler

Poor customer service

As the COVID-19 issue got worse, the hotel decided they needed to save money. At night, they turned off all the lights outside for the rooms. It was pitch black trying to find your way from the room to the elevator if you were leaving before the sun came up, or returning after the sun set. I complained to the front desk, but they said management needs to save money and the lights must be turned off. I guess customer safety does not matter to save A little money. Also, they shut down one of two elevators to save money.

Self

6/10

Pleasant

27 Feb 2020

Giles

The place was nice enough but in a sketch neighbourhood. If you are after the seedy side of town then here is your area. The hotel was nice enough apart from a not fully working ac unit

Self

4/10

Poor

03 Feb 2020

Verified traveler

Poor hotel

Would not return to this hotel.

Self

8/10

Excellent

29 Jan 2020

Verified traveler

Good location, good restaurants nearby. May choose again

Friends_and_family Family_with_children

4/10

Poor

18 Jan 2020

Verified traveler

not only one time in Bangkok

Facilities are old. Amenities are poor, Tissue rack is empty. No replacement even after asking. Horrible breakfast. Can find a better hotel in Bangkok at the same price.

Self

2/10

Poor

15 Dec 2019

Richard

Pictures much better then actual hotel.

Was greeted by multiple cockroaches throughout both nights. First night savings grace was nice towels, however second night given greyed, thread bare towels. There are much better values in this area. Stay away!

Partner

4/10

Poor

22 Nov 2019

Mohammad

There no wifi in the room, no shower just only tap water, broken tv some channels are ok not good pictures.
Made complain. It was worth less. No response d.

Self

8/10

Excellent

20 Nov 2019

Nigel

Good sized room, excellent location

Great location near transport and many bars/restaurants. Good size room. Overall good value for money.

Self

2/10

Poor

19 Nov 2019

Verified traveler

I stayed in this hotel a few months ago and saw that they were trying to restore the place but very minimal for the poor condition it was in. Staff at that time was helpful and pleasant. Which made it slightly better.
This time around, the new staff (Thai) were horrible. Only one Indian staff was really professional about handling things. The Thai front desk staff should be sacked with the way they behave totally unbefitting a hotelier.
EXAMPLE
I told them about the crooked tv mount they said to tilt your head to watch. Would u stay here?

Business Friends

2/10

Poor

15 Nov 2019

Thai

Dirty Bathroom

Friends_and_family Family

6/10

Pleasant

11 Nov 2019

Verified traveler

Staff friendly and helpful!

Check in was not good as rooms were not ready due to guests over staying there times
And staff under pressure on front desk

Leisure Family

8/10

Excellent

07 Oct 2019

Brian

Excellent Value

I got a very good price which made the hotel excellent value.

or the price, everything was very good with one exception – the air-conditioning didn't bring the temperature down properly so the room was always hotter than I would have liked.

Self

2/10

Poor

06 Oct 2019

Mike

Pool not open. Air conditioning didn't cool room down. The room needs a facelift. The beds are hard well never stay there again.

Leisure Self

6/10

Pleasant

04 Oct 2019

David

ot as expected. Even with room upgrade!

Reception area looks five and good service from the staff there, when we got to the room it was dated and needing repainted. The TV didn’t work, the air conditioning was noisy and hard to control and got too cold at night. The bathroom was extremely dated with some sort of liner covering the tiles to waterproof the area, the toilet was leaking water and stained the floor and smelt too. The shower was difficult to use and wouldn’t give hot, just warm water. nd the shower curtain and ceiling had mildew.

Partner

2/10

Poor

03 Oct 2019

Nicolas

HORRIBLE

WiFi worked so bad.
Pool under renovation.
Very different from the photos.
Area is ok.
Staff very unfriendly and almost zero English.
Mostly Indian and Pakistani clients...

Partner

6/10

Pleasant

02 Oct 2019

Verified traveler

Cheap and cheerful hotel you get what you pay for.

Leisure Self

2/10

Poor

02 Oct 2019

Nicolas

Horrible wifi and NOTHING like the photos

NOTHING like the photos.
Old beat up rooms, pool wasn't working and under renovation.
Rooms need a serious renovation.
Internet and wifi horrible.
Guest are mostly from India and Pakistan, full of dodgy taxis right outside the hotel.
Reception people not friendly and can barely speak English!!!!

Partner

2/10

Poor

30 Sep 2019

Verified traveler

Don't even bother....

Total and absolute sXXthole.

Self

8/10

Excellent

19 Sep 2019

Ed

Staff is great. Rooms are spacious but really dated. Bathrooms need serious refurbishing. Location is good.

Business Self

4/10

Poor

28 Aug 2019

Paul

Very run down
rooms smelling of damp.
No towels in room, i requested them at 8.30pm arrived at 1am

2/10

Poor

27 Aug 2019

Gavin

Terrible!

Awful. Booked for 3 nights, but didn't stay one! Booked additional bed through Hotels.com - refused to give us one. Tiny room. Dirty. STANK of urine. In the middle of red light district - leering men everywhere (and I'm an overweight 46 year old!).
Only saving grace was sympathetic duty manager.
Terribly overpriced and don't belive the photos!

Friends_and_family Family

2/10

Poor

18 Aug 2019

Verified traveler

This property should be condemned.. Rooms are not like the pictures do not be fooled.. We booked and paid for 3 nights but left after one night.. Place was dirty.. Hair all over in the bathroom.. Dirty pillows.. Shower handle fell off in tub and plunger to select tub or shower.. . Said 40 inch tv.. It is not... Said city view.. Looked at a wall from building next door... Said mini bar there was none..the king bed.. They took two singles and put together.. Talked to other guest they had problems with phones not working.. AC not working.. Nobody got anything fixed.. Avoid this hotel!!!

Friends_and_family Partner

2/10

Poor

01 Jul 2019

Unknown

place was terrible. old, falling apart, no amenities, poor service

Business_and_leisure Self

10/10

Exceptional

28 Jun 2019

Verified traveler

The staff is super friendly best value for your money super clean and close to all the action.

Business_and_leisure Self

8/10

Excellent

03 Jun 2019

Donald

Great location !

Nice and clean hotel.Right in the heart of the city.!0 min walk from Terminal 21 mall. Great value for the money. Would stay again!

Friends

2/10

Poor

02 Jun 2019

Andrew

Never again

Stayed here many times before and it has always been a great place to stay, but this time wasn’t. Shower never worked properly and was so hard to get it to work it was better to just have a bath.Also if you did get it to work water went everywhere and soaked the bathroom mat. The toilet didn’t work probably had to flush it 3-4 times for it to work. The safe locked us out and had to wait 15 minutes each time for it to let us try again. Each problem we called for the maintenance man to come, but even then he had to come back again and again. And he actually told my wife who’s Thai can you stop calling. Lucky we only had a 2 night stay otherwise I would of moved hotels. Never again would we stay here. Very disappointed 😩😩😩

Partner

10/10

Exceptional

26 May 2019

Verified traveler

Great service... and very easy to booking here ... i will recommend for who like to travel happy and easy 😊

Friends_and_family Friends

2/10

Poor

14 May 2019

Verified traveler

Air Conditioning is brutal! Hotel lobby is like an oven! Bathrooms outdated and brutal! Air conditioning in rooms make so much noise you can’t sleep!

Leisure Partner

10/10

Exceptional

05 Apr 2019

Verified traveler

Nice little hotel, walking distance to the train and shopping. Clean room and friendly staff

4/10

Poor

16 Mar 2019

Kaz

建物や部屋はかなり古く、写真とはかなり違います。値段を考えればありかもしれませんが、アメニティ、部屋の設備などは一応ありますが、無いものと思ったほうが良いです。歯ブラシ、シャンプー、石けんなどは持参したほうが良い。

Business_and_leisure Self

8/10

Excellent

08 Mar 2019

Paul

Location is the best thing about this hotel

Location very good , close to great nightlife and 10 minute walk to terminal 22 , rooms very outdated, shower and bathroom were possibly the worst I’ve ever seen , bed comfortable and staff were very pleasent ... not 4 star standard

Partner

4/10

Poor

27 Feb 2019

Verified traveler

NOT recommended

Had a bed experience , definitely NOT 4 starts hotel.
The room is old and badly maintain. the hotel stuff was not as friendly (like in other hotel in Thi)
bathroom was rotten, full with mold (see pictures), forced me to get shower in friend house.
NOT recommended

2/10

Poor

26 Feb 2019

Verified traveler

Small rooms, terrible staff, and zero ammenities. No return calls, or texts from staff. Rude and impatient behavior from staff. Very basic and small rooms for the money. Do not waste your time here

Leisure Friends

4/10

Poor

30 Jan 2019

David

Little Bombay in Bangkok

Almost exclusively Indian restaurants in the area to cater to the hotels clientele. Nice spacious refurbished room somewhat tarnished by the hoards of men hanging around noisily in the reception and the small of curry everywhere.

Partner

6/10

Pleasant

18 Jan 2019

Jeffrey

Good for the price

Uncomfortable bed. Strong smoke smell in the bathroom.

Friends

2/10

Poor

13 Jan 2019

Wagner

It's in a good location, but the room was old and dirty

2/10

Poor

13 Jan 2019

Verified traveler

Entrance & reception lovely but no money spent on bathrooms
took twenty minuites to get hot water to shower in my room would not recomend this hotel

2/10

Poor

12 Jan 2019

Verified traveler

to arrive at a so called 4 star hotel ..and the front is a supermarket ,...on entering water was cascading through the lobby ceiling .. there is no possibility that this is a four star hotel ...its dated ,,its disgustingly dirty , its depressing ,, it does not have any feel good feeling ...its not inviting .. it has to be one of the worst hotels i have ever had the misfortune to stay at ,,, it needs either updating ...but an improvement would be a huge make up ...or to have it demolished

Leisure Partner

4/10

Poor

18 Dec 2018

SH6

I waited in the lobby for 20-30 minutes before someone came down to check me in to my room. A security guard kept calling on his walkie talkie with no response. It was 4am so maybe that had something to do with it.

My room smelled like an antique store. I had a wonderful view of a wall 3 feet outside my window, where I could see people walk by occasionally. The hotel doesn't provide complimentary toothbrush, toothpaste, or shampoo, like even the worst motels provide without question. I had one half-used roll of toilet paper with no spares in the room. No room slippers provided, no tea or coffee or anything like that. Absolute bare bones.

The Thai staff are wonderful, but the owner(s) are absolute cheapskates. This is not a 4-star hotel. I'm angry because it feels like false advertising. Maybe this place is a 4 star hotel by 1982 standards, but I've stayed in plenty of hotels to know that this place is the dumpiest 4 star hotel I've seen. It needs to be fixed up, renovated, and put under new management for it to gain that title in my opinion.

If you are looking for a 2 star hotel at a 3 star hotel price, advertised as a 4 star hotel, look no further than the Aspira Grand Regency Sukhumvit 22.

6/10

Pleasant

17 Dec 2018

Verified traveler

This hotel isnt that clean and had a leak in our first bathroom. It smelled moist n felt moist. It was a very small hotel which I didn’t mind but customer service wasn’t the greatest it was ok. The room size was good but for a 4 star hotel not good. I like the pool upstairs it was nice and nice view. Wish this hotel had resturant for the days i didnt wanna wander. Its a ok hotel it seemed old and not the greatest.

Leisure Family

8/10

Excellent

13 Dec 2018

ALICIA

Friendly staff

Great hotel near shopping

Family

8/10

Excellent

06 Dec 2018

Verified traveler

Nicely appointed rooms. Bathroom was a slight letdown. Hotel staff were helpful and was on hand to assist when I had issues with housekeeping not cleaning the room on 1 occasion.

Overall happy with the location and my stay was a good experience.

4/10

Poor

26 Nov 2018

Melita

Disappointed

The beds are like sleeping on concrete. After the second night the aircon broke down so at midnight they changed our room to one right out front of the breakfast area so morning were very noisy, went to have a shower surprise no towels or bath mats after ringing three times for towels I had to go down to the front desk to get some action. Breakfast very limited, the egg station - if you like cold eggs this is your place they where cooked in advance so when you did ask for fresh and hot you got a dirty look. The man running the breakfast area was great

Partner

8/10

Excellent

25 Nov 2018

Kelly

very friendly staff hotel changed hands between the time I booked in the time I arrived no longer have room service or laundry service. hopefully that will change in the near future .

8/10

Excellent

23 Nov 2018

Verified traveler

very good, convenient, near the train station and good delivery service for food

8/10

Excellent

21 Nov 2018

Kelly

The hotel changed ownership between the time I booked and when I arrived. No longer is room service or laundry service available. However, the staff was great and the room was clean. I really only needed a bed and a shower, which was sufficient.

Friends

8/10

Excellent

17 Nov 2018

Wesley

Close to everything, good price.

Convenient and close to BTS, Asok and Phrom Phong stations. Terminal 21 and Em Quartier malls are super nice. Place is a little dark but spacious. Can't beat pricing for area.

Family

8/10

Excellent

13 Nov 2018

Brown

Pretty central, comfortable bed, good A/C, generally a pretty good hotel. breakfast was nice.
The pool is pretty small compared to picture. Would recommend.

Partner

10/10

Exceptional

01 Nov 2018

Jedidiah

Really nice hotel. I will gladly recommend the hotel except that something should be done about the television experience.

4/10

Poor

21 Oct 2018

Verified traveler

Poorly run hotel.

Towel delivery person entered the room twice without knocking. The security chain that would have prevented entry was installed improperly and could not be used. Towels were not left in the room when it was cleaned. Poor organization and training. Management does not ensure towels are available at the pool - pool was not used much, could not guess if towels would be available there.

4/10

Poor

19 Oct 2018

Verified traveler

Tired and displeasing

There may be some nice rooms. Room 404 has a wall two metres outside the window with an industrial fan which ran all night. No view at all.
The shower water refused to go down the shower drain, instead it meandered out the door to find it's own way behind the toilet bowl.
When I entered the room there were no towels. I accosted a housekeeper in the hallway to remedy this.
The hallway had half it's lights off, presumably as an economic measure.
The bedside table clock, despite having no buttons marked \"alarm\" decided to start beeping at 3:30 AM.
I am used to hard beds in Thailand. This one was harder than most.