Name: Marriott Kota Kinabalu Hotel
Address: Jalan Tun Fuad Stephens, Kota Kinabalu, 88000, MY

10/10

Exceptional

22 Apr 2026

Murray

Perfectly placed property overlooking the sea. Staff were all very accommodating and friendly.

Self

10/10

Exceptional

02 Apr 2026

Jennifer

The hotel room was perfect. The shower was really good, the pool was great and the staff were friendly and helpful. We weren’t very far from the airport and there were plenty of places to eat nearby. It was easy to get to other major places and for all tourist trips this hotel was one of the pickups. A good choice for us.

10/10

Exceptional

26 Mar 2026

Stephen

Great location on waterfront with many restaurants and markets nearby. Welcoming staff and clean rooms

8/10

Excellent

23 Mar 2026

Susan

A good choice for an overnight stay with all the facilities you'd expect from this hotel. Good location just away from the port but within walking distance of bars/restaurants on the front. The infinity pool was lovely overlooking the islands - however there was limited pool furniture and only 3 parasols which was an issue. We enjoyed cocktails on the rooftop terrace watching the sunset. Pity this isn't open during the day as the food offered would have been most welcome for lunch. Staff were lovely and reactive.

Partner

8/10

Excellent

02 Feb 2026

Michael

Close to everything

Business_and_leisure Self

10/10

Exceptional

19 Dec 2025

Mohamad Faizal bin

1. The Oceanus Shopping Mall is not fully operational. However the 3 convenient-marts along the corridor did help.

2. The bathroom walk-in closet is fantastic. More lighting in shower and vanity area will help in attending ourselves. Sofa and carpet looks pretty aged. It will be good if there’s a sofa cover (washable) to rest on, feeling more fresh and comfortable. The tv top quarter screen illumination is dark-shaded, uneven one-sided brightness. But tv channels are pretty fantastic. The phone, “At Your Service” button is not working. We have to go to front desk to order food.

3. If there’s poster/notices at the concierge corner, it’d help to remind us on local tours and attractions to explore. We overlooked some important tours.

4. Services and attentiveness are pretty sharp and impressive, by the hotel gentlemen. Especially Nizam, the Teh-Tarik guy at breakfast, the breakfast manager (i think?), the Chinese spectacled guy receiving us from Grabs, and also Suhayl. All are sincere, polite, calm, and relaxing cool vibes. And the fair big (fat?) chef, that cooked my char kway teow to “perfect” flavor, only got him once, then he’s gone! (Why?!) This is the most homely feel to us. So keep up snd well done!

5. In future, we hope for a nice developed walkway, from hotel all the way to Suria Sabah, and to Imago Mall. We do enjoy our walks. But the area’s touting activities: massage services and seafood, feels rather intrusive. Otherwise, local tours are pretty refreshing.

Leisure Family

10/10

Exceptional

19 Dec 2025

Rejie

Best relaxing place to unwind with teenagers.

Friends_and_family Family

2/10

Poor

02 Dec 2025

Jiarui

Hotel staff unprofessional

10/10

Exceptional

30 Oct 2025

chloe

Beautiful view from the room. Lovely pool. Amazing breakfast. Very efficient kind service.

Leisure Friends

4/10

Poor

13 Oct 2025

Dexter Theruannah

It was nothing like the other Marriott that I have stayed in. The promised me a service but when I arrived nothing was prepared. Shower head in the room was broken/malfunctioning. Not worth the price I paid. Food was not great either.

However the staff were humble, friendly and nice.

Leisure Partner

10/10

Exceptional

15 Jun 2025

Susan

Fantastic place to stay.easy access to town.markets.islands.and day trips.
Fantastic service .happy hotel lovely staff.
15th floor sunset views.
Next to water front.. 10/10

Leisure Partner

10/10

Exceptional

02 Jun 2025

Michael

Love this place

This was a was a great place to end our 1 month vacation in Sabah Malaysia.
Next visit to KK we will just skip everything else and stay here. Awesome place.

Partner

10/10

Exceptional

12 May 2025

Ewelina

Amazing

We had a wonderful stay at this hotel! Everything was clean, well-maintained, and welcoming from the moment we arrived. The breakfast was delicious with a good variety of options, and the staff were incredibly friendly and attentive throughout our stay.

The standout feature was the stunning pool with an amazing view—perfect for relaxing and enjoying the surroundings. The location was also ideal, making it easy to explore the area. Highly recommend this hotel for anyone looking for a comfortable and enjoyable getaway!

10/10

Exceptional

28 Feb 2025

Michael

Excellent five star hotel.

Leisure Self

10/10

Exceptional

16 Feb 2025

Michael

Excellent five star hotel with modern rooms with all the amenities and a cloud like bed. Great restaurants, rooftop bar, 8th floor pool, all overlooking the South China Sea with many waterfront dining options and markets within easy walking distance.

Leisure Self

6/10

Pleasant

25 Jan 2025

Lora

When we arrived the girl at the counter told us there was an issue with water pressure in some of the rooms. She didn’t know which rooms which we thought was strange. We were tired from our travels so we told her we would take the room anyway. When we got to the room the water pressure and temperature was fine.
Other guests were taking refunds and changing hotels because they were being given the same information. It was around 5PM and I was glad that we didn’t go through the hassle of finding another hotel.

Leisure Family

10/10

Exceptional

09 Jan 2025

WILHELMUS MARIA CORNELIS

Great room with sea view. Excellent facilities like break fast pool with view, rooftop bar

Leisure Family

8/10

Excellent

08 Jan 2025

Tamsin

Comfortable stay in KK

Comfortable and spacious room. Beautiful shower. Breakfast buffet had plenty of options. The pool got a bit noisy with tourists constantly snapping instagram photos over the infinity pool but good location overall and I would stay again.

Friends_and_family Friends

8/10

Excellent

28 Dec 2024

VINCENT

The stylo Bar and pool is a winner

6/10

Pleasant

22 Dec 2024

Bin Abdul Ramin

Water flow in the bath room rated poor, no hot water at times and limited.

Leisure Family

8/10

Excellent

26 Sep 2024

Pietro

Probably one of the best located hotels in the centre of KK.
Perfect views from the rear of the hotel.
Good facilities but some of the furniture was a bit worn.
Car parking was good but in a disused part of the complex.

Friends_and_family Family

8/10

Excellent

26 Aug 2024

GUOQING

the air line route is above this air space. The noisy isolation of the room is not so good.

Business_and_leisure Friends

10/10

Exceptional

16 Jun 2024

bonet

Luis Jhane 24th Anniversary

amazing unforgettable

Partner

8/10

Excellent

10 Jun 2024

Deborah

The telephone was not working as well as the fridge...

Leisure Family

10/10

Exceptional

31 May 2024

JA

After an extremely long two days of flying, the first hotel messed up my booking. I went over to the Marriott and they instantly helped me, were extremely kind. They have an excellent restaurant, pool and gym that I enjoyed.

Leisure Self

10/10

Exceptional

26 May 2024

Verified traveler

Great stay

Beautiful service from staff always with a smile. Excellent location. Extremely comfortable room and bed. Well appointed fitness facilities.

Friends_and_family Family

10/10

Exceptional

31 Mar 2024

Dean

Huge rooms and very comfortsble, with great views to the ocean. Check in , concierge, pool and retaurant staff were wonderful. Swimming pool was great. Would highly recomend.

Leisure Partner

10/10

Exceptional

18 Mar 2024

Kevin

The staff were super friendly and very attentive. The breakfast food was very delicious. The sitting area around the people is limited, and many children share the pool.

Business_and_leisure Partner

8/10

Excellent

09 Mar 2024

Verified traveler

Good location

The location is great. It's walking distance about 15-20mins to the famous weekend Gaya Street market, Filipino market, Central market etc. Half the way is covered walkway because Marriott Hotel entrance is at one end and the building is big; so it takes about 5-10mins to walk to the end of the building. Gym looks great although we didn't used it. The breakfast buffet was good enough.

Partner

8/10

Excellent

26 Feb 2024

Gia Chang

Consider refurbishing the lobby to achieve a more grand and high-class ambiance.

Leisure Family

8/10

Excellent

26 Feb 2024

BAK YEW

The hotel offered satisfactory service with notably quick in-room dining.

The sea view and location were impressive, ideal for those seeking delicious food and family time.

The quality of food and service was decent, and the room was fine for those not expecting luxury standards. (However, the shower head in the room needed repairs due to low water flow.)

A special shout-out to Nigel at the front desk who was a true superstar! His patience and professionalism during our check-in were outstanding, landing us an amazing room with a breathtaking sea view and balcony! I also want to express my gratitude for all the excellent dining suggestions he provided us. Thank you Nigel!

Leisure Family

8/10

Excellent

06 Jan 2024

Liaw

Family staycation at Marriott

Friendly staff, nice gym. Hotel with nice sea view. Convenient to few shopping location.
Breakfast buffet not nice.

Friends_and_family Family

10/10

Exceptional

25 Dec 2023

Jolynn Chew Lan

We love the sea view. The down side is not much choices for restaurant.

10/10

Exceptional

04 Nov 2023

SHIH CHENG

Nice hotel

Leisure Friends

10/10

Exceptional

02 Nov 2023

Eugene

Great and scenic hotel.

Located very close to the airport and plenty of restaurants within walking distance. Room was great and breakfast was good to go.

Business

10/10

Exceptional

20 Oct 2023

Cynthia

This is my second time staying at Marriott KK. They never fail to impress me, especially the manager of M club,Mr Adrian.
He was such a kind and patient man who ensure that our stay there is as great as he can.

Partner

10/10

Exceptional

05 Sep 2023

Adan

Staff was bery friendly and customer service was excellent. Hotel is in a great location with access to a mall.

Leisure Partner

10/10

Exceptional

22 Aug 2023

Caroline

The buffet breakfast was value for money and really good choices.

Leisure Family

10/10

Exceptional

02 Apr 2023

Elizabeth

We had an excellent stay at this hotel as the staff were very helpful and the view was outstanding. Great views of western sunsets from top of hotel where the pool was also located. Highly recommend!

Leisure Partner

10/10

Exceptional

11 Mar 2023

Gavin

The location is perfect for exploring KK and the surrounding areas. All the staff were super helpful and friendly. There are some amazing views of the sunset from the infinity pool.

Leisure Partner

10/10

Exceptional

10 Mar 2023

Kok Wai Peter

Facilities are good, well maintained.

Leisure Partner

8/10

Excellent

27 Feb 2023

gek tiang

Sea facing view is great.
Friendly staff and service is good.

Leisure Partner

10/10

Exceptional

15 Feb 2023

Atish

Amazing Hotel to stay at. Chef Jeff in Kitchen 8 did a really wonderful job catering Vegetarian food for us. All of the service personnel were fantastic. Concierge counter arranged for a car for us to do local sight seeing which was really good. Walking distance to a lot of restaurants and bars. Will definitely go back to experience the Marriott Service.

Leisure Family_with_children

10/10

Exceptional

13 Feb 2023

Monte

Awesome Hotel!

We love this Hotel, the Breakfasts and meals are excellent, all the staff are extra kind and helpful.

Business Friends

10/10

Exceptional

11 Feb 2023

Thiam Pei Shane

Hotel has great view of ocean. Nice sunset view..
room is big and comfortable..
Location is not bad.. easy to grab around..

Leisure Partner

8/10

Excellent

14 Nov 2022

Paul

Stay at Marriott

Stay was pleasant . Clean room. Food choice can be improve with more international choices than current. My room was facing the main road so can be very noisy at night when motorists blast their engines. Otherwise am happy with stay.

Friends_and_family Friends

10/10

Exceptional

20 Oct 2022

Flora

The staff was very helpful and the best breakfast ever! Love the traditional Nescafe “tarik” yummy
We love our stay in Kota Kinabalu Sabah❤️❤️❤️

Leisure Family

10/10

Exceptional

02 Aug 2022

Koh

Room is clean and cosy with the all the available amenities staff is courteous and restaurant servers are efficient

Partner

8/10

Excellent

20 Jun 2022

Verified traveler

Only one problem

Beautiful hotel. Room with a nice balcony would have a spectacular view if it weren’t for all the boats parking 24/7 right outside. This stole all the privacy as anyone on the boats can clearly see into the rooms including the bathrooms.

Still the staff and the hotel in general was great. Would highly recommend.

Partner

10/10

Exceptional

03 Jun 2022

CHI YONG

New and modern

One of the newest hotels in KK. Huge pity was that the attached mall was a ghost town. Otherwise, given the quality of the service and rooms, I would definitely recommend this to other travellers. Special shout out to the hotel staff - excellent service and knowledgeable about their work.

Partner

10/10

Exceptional

04 May 2022

YEAN LENG

Service is good but Rooftop bar serving cocktails with “not so good quality “ , sunset @ Stylo was so beautiful but finger food was not so good quality not matching 5-star standard

Leisure Family

10/10

Exceptional

24 Feb 2022

Uzairy

Nice sea view, mantab bosku 👍

Leisure Family_with_children

10/10

Exceptional

09 Jan 2022

Jonathan

Enjoyyy

Really comfortable during my stay with friendly staff here. Also enjoying the food😄really enjoying will stay there for next holiday trip

Partner

10/10

Exceptional

07 Jan 2022

Kris

Recommended 👍

Friends_and_family Family

10/10

Exceptional

02 Jan 2022

Govind Singh

This property is located just in front of south china sea and next to oceanus waterfront mall. You get the best view based on what you pay. It has easy access to nearby places. Everything is in walkable distance like 7/11, malls, restaurants, local food and fast food.

Leisure Partner

8/10

Excellent

09 Dec 2021

Izwan Shah

Excellent sunset view and dinner from the room’s bacony

Partner

6/10

Pleasant

14 Nov 2021

fellycia

Very good

Leisure Family

10/10

Exceptional

29 Sep 2021

Verified traveler

Overall comfort and cleanliness are superb. Highly recommended for holiday staycation. However, the hot bath water supply was not enough and low temperature, please improve on it.

Partner

6/10

Pleasant

18 May 2021

AL GAFFRIE

Breakfast buffet was okay but limited choice of food. We were expecting variety choices of food as stated on the table menu for breakfast buffet.

Friends_and_family Family

10/10

Exceptional

01 May 2021

Verified traveler

Very helpful and friendly staffs

All the staffs are very well trained. Tney were heloful and fast to respond to your your enquiries. Two area to improve is that they should cover the cutlery instead of leave it on the table and to make sure all guests wear mask when take food durong breakfast. I saw 2 guests chit chatting in front of the fruits session without mask. Unused cutleries were not picked up after a guest on a table of 4 sets left. The remaining 3 sets will be used by the next guests. It is not very hygiene unless it is sercurely packed.

Business

10/10

Exceptional

23 Dec 2020

Verified traveler

Good service..
All staff freandly..
Nice place...

Leisure Partner

8/10

Excellent

27 Sep 2020

MelissaKok

Welcoming and friendly staff. Clean rooms and public areas. Big spread for buffet breakfast. Free parking for hotel guests. Highly recommend this hotel.

Leisure Family

10/10

Exceptional

25 Sep 2020

Aisya

The hotel interior was amazing and super comfortable. Pool area was great too!

Friends_and_family Friends

10/10

Exceptional

24 Sep 2020

SJ

What a lovely stay:) staffs were so friendly and professional:) breakfast was delicious and many choices. the staffs at the restaurant were super friendly. Many thanks! The room was spacious for two persons. Nice view from rooftop bar and location wise super close to everything. one feedback on swimming pool - need to clean more.

Leisure Friends

10/10

Exceptional

17 Sep 2020

Verified traveler

The room was excellent. The staff so friendly. Best breakfast. Beautiful view from my room

Leisure Family_with_children

10/10

Exceptional

14 Sep 2020

Andrew

awesome hospitality

Really enjoyed my weekend getaway!

Partner

10/10

Exceptional

20 Feb 2020

Ariefjalal

The people working here are so nice and friendly. They let us check in early and even let us have late check out. The property is quite new and so high quality. Breakfast spread is amazing. Would love to stay here again.

Leisure Family_with_children

10/10

Exceptional

17 Feb 2020

WSanFran

This is newest hotel in KK. Loved it. I booked a seaview room, and got an oceanfront. Loved the room. Large, and with so many USB outlets for charging. The hotel is very nice, even though the shopping mall it is part of is dead. But after getting your bearings you can find all the shopping and services you need behind the buildings across the street for what the mall is lacking. I will return to this hotel.

Leisure Family

8/10

Excellent

11 Feb 2020

Meho

Cleanleness could have been better specialy outside around the pool.
Staff is extremely polite and helpfull service apart from pool area is for rating 10 out of 10

Leisure Partner

10/10

Exceptional

05 Feb 2020

VickyTong

They have the best concierge team! They gave a lot of recommendations and advices everyday.

The location is a little bit far from the centre of the city. But it is still in walking distance

Leisure Partner

10/10

Exceptional

13 Jan 2020

Verified traveler

The pool was beautiful and the sunset on level 15 spectacular

Leisure Family

10/10

Exceptional

25 Dec 2019

Triena

Excellent staff and beautiful hotel

This is a new hotel on the waterfront located in the shopping area. It is excellent in every aspect. Particularly outstanding is the unique and sophisticated interior design in guestrooms, the swimming pool and rooftop bar. Choose a sea-view room - it’s definitely worth the extra cost. Also outstanding are the excellent staff. They are well-trained with past experience in other international hotels. They are most pleasant, very helpful and everyone has a warm smile and greeting whether in the lift, passing by in the corridor, on desk duty, doorman, concierge, waiters, housekeeping, etc. I will return again!

Partner

10/10

Exceptional

24 Nov 2019

Vivian

Great hotel!

Amazing! Had a lovely stay! highly recommend

Partner

10/10

Exceptional

23 Nov 2019

Verified traveler

Clean and friendly staff. Enjoying my stay with the sea view

10/10

Exceptional

21 Nov 2019

Vivian

Our stay at the Kota Kinabalu Marriott was lovely, the staff were fantastic and very welcoming and helpful, rooms were lovely, amazing views and facilities - had a great time!

Partner

10/10

Exceptional

11 Nov 2019

Verified traveler

Great 4 nite stay. Good service and nice view along the water front

Leisure Family

10/10

Exceptional

11 Nov 2019

Verified traveler

Warm hospitality

Very friendly staff which always greet and put on a smile (other than the one called Adeline during breakfast time) bed is comfy and room is clean. Satisfied overall.

Partner

8/10

Excellent

07 Oct 2019

Verified traveler

I love the view from the room. Jane the receptionist could be more friendly and warm.

Partner

10/10

Exceptional

07 Oct 2019

Verified traveler

Nice pool area, spacious rooms and an overall great experience.

Leisure Partner

10/10

Exceptional

22 Sep 2019

Michael.C

Nice staff, spacious and clean room, convenient location. Recommended for everyone.

Leisure Partner

8/10

Excellent

18 Sep 2019

Verified traveler

Overall fine with a blemish

We stayed for 2 nights over the weekend. Overall we like the hotel, although the pillow & the mattress just weren't firm enough. They affected our sleeps. The other blemish was the annoying noises from the illigal motor bikes racing on the main road in front of the Hotel. We just got woke up in the middle of the night & failed to regain sleeps.
On request, we were given a much better room away from the main road. For that we thank the Front Desk Manager, Hafeezah for her prompt response.
We had a drink at the roof top bar & feel that a bit of music's would have made the place less boring.

Partner

8/10

Excellent

03 Sep 2019

Verified traveler

The beautiful view...

Friends_and_family Friends

6/10

Pleasant

02 Sep 2019

Verified traveler

room availibilty not in time...

Leisure Partner

8/10

Excellent

29 Aug 2019

Verified traveler

Nice hotel and staff, but breakfast is kind of disappointing

Leisure Family

4/10

Poor

21 Aug 2019

Em

Overall, it is not worth to stay in this hotel. Location is good, staff is good, and the building is new, but many things are not like 5star hotels.
The hotel was very not cleaned.
Bathroom was horrible. Someone’s blood drop was on the floor next to the toilet, shower place was full of mold.
I have been to all over the world good and bad hotel, but most of 5 star hotel has good breakfast. But here, not a lot that I can eat.
The infinitiy pool was small (compare to other 5star hotels) but i like the view from the pool.
There were two buildings (a and b) pool and the breakfast restaurant was in 8th fl of building B.
If you are staying building A, you have to go all the way down to the lobby and take another elevator to get to the pool or restaurant.

Leisure Family

6/10

Pleasant

13 Aug 2019

Christina

Expected better for a Marriott Hotel

Convenient location. Good sunset view.

Partner

8/10

Excellent

10 Jul 2019

Thierry

Too much frustration

I felt a bit of frustration when the kitchen was closed at 2135......
Felt very much frustrated when you are no allow to smoke on the 15th floor terrasse which is enormous

Partner

8/10

Excellent

30 Jun 2019

Verified traveler

Good location, relatively new place. Friendly staff

Leisure Family

10/10

Exceptional

28 May 2019

Verified traveler

Clean rooms smelt good view and pool.highlight. Buffet was good. Sraff so friendly.

Leisure Family_with_children

6/10

Pleasant

26 May 2019

Verified traveler

Modern,Very good design

Leisure Family

10/10

Exceptional

23 May 2019

Verified traveler

I can even jot complaint everything is perfect,absolutely perfect...totally recommended

Business Family_with_children

8/10

Excellent

20 May 2019

VK

Good location. New property at sea front.
Buffet spread should have more options for vegetarians

Leisure Family_with_children

10/10

Exceptional

09 May 2019

Marcus

Great place with the perfect location .. close to airport, malls and jetty to the beaches. Amazing staff, infinity pool and roof top bar with a great band that places. Plus 50% on drinks for most nights.

Leisure Family

10/10

Exceptional

07 May 2019

Verified traveler

New n modern facilities

Leisure Partner

8/10

Excellent

07 May 2019

Verified traveler

Good prime location and view! Swimming pool is awesome!

Leisure Friends

10/10

Exceptional

04 May 2019

Verified traveler

great !

the staff there are helpful and friendly. The location is very convenient. Various Restaurant and big shopping mall is right downstairs of the hotel or within 10 mins walk. Airport to hotel only takes 15 mins drive. the infinity pool with sunset is amazing. i would recommend to choose a room with sea view, it’s definitely worth the price. The only thing to improve is there should be more food choices of the breakfast. But overall we definitely enjoy the stay and will come back again next time.

Friends

10/10

Exceptional

01 May 2019

JS

Staff is very nice and even upgraded my room due to it being romantic getaway. Prepared a nice turn down of the room with rose petals which delighted my partner. Location is bit further from the city center but very much walkable. The view is top notch and you can easily view the spectacular sunset of KK from the upper floors.

Leisure Partner

10/10

Exceptional

25 Apr 2019

Wilson

Best sunset view in KK

My stay in Marriot KK made my whole Sabah experience more fun and memorable! Watching the sunset from the infinity pool and from their rooftop bar was my favorite! Highly recommended!

Friends

10/10

Exceptional

24 Apr 2019

Wayne

Friendly staff, good location, excellent service. Will re book with them

Leisure Partner

8/10

Excellent

17 Apr 2019

Anson

Hotel location near airport, only take 20mins to the hotel. Nice pool with ocean view, but I stay 4 night, no housekeeping clean the room, no one clean the room, even I call front desk to clean twice, still no one cleaning. FINALLY NEED ask the housekeep clean the room at 10 p.m. in front desk.

Leisure Partner