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Promenade Service Apartment

Kota Kinabalu and Sabah · Malaysia

Lot 3G16 Lorong Apiapi 2View location

6.6/10Good465 Reviews
Cleanliness6.4/106.4
Service7.2/107.2
Comfort6.2/106.2
Condition6.0/106.0
Location8.4/108.4
Neighborhood6.6/106.6
Amenities7.4/107.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Promenade Service Apartment

These fully renovated apartments are furnished with the basic comfort of a home an ideal haven for budget travelers and backpackers. Its strategic location surrounded by business shopping and entertainment centres is certainly a plus point.

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With a stay at Promenade Service Apartments, you'll be centrally located in Kota Kinabalu, within a 5-minute drive of Imago Shopping Mall and Warisan Square. This hotel is 0.3 mi (0.5 km) from Anjung Samudera and 0.3 mi (0.5 km) from Anjung Kinabalu.

Make yourself at home in one of the 133 air-conditioned guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms with showers are provided. Conveniences include phones, as well as electric kettles and complimentary bottled water.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Concierge
Laundry
Non-smoking

Check-in and check-out

Check-in from 2:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

Professional property host/manager Pets not allowed

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: MYR 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Only registered guests are allowed in the guestrooms.
  • Special Instructions
    If you are planning to arrive after 12:30 AM please contact the property in advance using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    18
  • Optional fees
    • Rollaway bed fee: MYR 55.0 per day

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    Malay

    English

    Chinese (Mandarin)

    Indonesian

Nearby attractions

Centre Point 0.2 km / 0.1 mi
Kompleks Asia City 0.3 km / 0.2 mi
Warisan Square 0.3 km / 0.2 mi
Kota Kinabalu Esplanade 0.3 km / 0.2 mi
Oceanus Waterfront Mall 0.4 km / 0.2 mi
Anjung Samudera 0.4 km / 0.3 mi
Local Fruits Market 0.5 km / 0.3 mi
Anjung Kinabalu 0.5 km / 0.3 mi
Sedco Square 0.6 km / 0.4 mi
Handicraft Market 0.6 km / 0.4 mi
Kota Kinabalu Central Market 0.8 km / 0.5 mi
KK Plaza 0.9 km / 0.5 mi
Plaza Wawasan 0.9 km / 0.6 mi
Api Api Night Food Market Gaya Street 1.1 km / 0.7 mi
Atkinson Clock Tower 1.2 km / 0.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1993
  • Studios: 63
  • Family rooms: 50
  • hotel
  • American Express
  • MasterCard
  • Visa
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Car hireExtra charge
Show 13 more facilities & services
  • Airport ShuttleExtra charge
  • Laundry service
  • 24-hour securityExtra charge
  • Hotel safeExtra charge
  • Lift access
  • ShopExtra charge
  • Luggage room
  • Clothes dryer
  • BarExtra charge
  • Restaurant
  • Banquet hall
  • Conference room
  • Non-smoking establishment
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Promenade Service Apartment

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXESTUDIO • DELUXESTU.DX

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE QUEEN BEDFAMILY ROOM • DELUXE QUEEN BEDFAM.DX-QN

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM DELUXE QUEEN BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXESUITE • DELUXESUI.DX

    Photos are not available for this room type.

    Promenade Service Apartment

    SUITE DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM STANDARDFAMILY ROOM • STANDARDFAM.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDSFAMILY ROOM • TWO QUEEN BEDSFAM.2Q

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO BEDSFAMILY ROOM • DELUXE TWO BEDSFAM.2B-DX

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARDDBL.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    DOUBLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO DOUBLE BEDSFAMILY ROOM • DELUXE TWO DOUBLE BEDSFAM.2D-DX

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM DELUXE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ROOM WITHOUT WINDOWRoom • ROOM WITHOUT WINDOWROO.NW

    Photos are not available for this room type.

    Promenade Service Apartment

    Room ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH KITCHENETTESTUDIO • WITH KITCHENETTESTU.KT

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO WITH KITCHENETTE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH KITCHENETTE

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KT

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Promenade Service Apartment

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIOR TWO DOUBLE BEDSFAMILY ROOM • SUPERIOR TWO DOUBLE BEDSFAM.2D-SU

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM SUPERIOR TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXEFAMILY ROOM • DELUXEFAM.DX

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM DELUXE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room INNERRoom • INNERROO.IN

    Photos are not available for this room type.

    Promenade Service Apartment

    Room INNER

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    INNER

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.IN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN

    Photos are not available for this room type.

    Promenade Service Apartment

    Double or Twin QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM WITH DOUBLE BEDFAMILY ROOM • WITH DOUBLE BEDFAM.DB

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ROOM WITHOUT WINDOWTWIN • ROOM WITHOUT WINDOWTWN.NW

    Photos are not available for this room type.

    Promenade Service Apartment

    TWIN ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ROOM WITHOUT WINDOWDOUBLE • ROOM WITHOUT WINDOWDBL.NW

    Photos are not available for this room type.

    Promenade Service Apartment

    DOUBLE ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM DELUXE TWO QUEEN BEDSFAMILY ROOM • DELUXE TWO QUEEN BEDSFAM.2Q-DX

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM DELUXE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    DELUXE TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE TWO BEDSSUITE • DELUXE TWO BEDSSUI.2B-DX

    Photos are not available for this room type.

    Promenade Service Apartment

    SUITE DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM SUPERIORFAMILY ROOM • SUPERIORFAM.SU

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN ECONOMYTWIN • ECONOMYTWN.EY

    Photos are not available for this room type.

    Promenade Service Apartment

    TWIN ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ROOM WITHOUT WINDOWDouble or Twin • ROOM WITHOUT WINDOWDBT.NW

    Photos are not available for this room type.

    Promenade Service Apartment

    Double or Twin ROOM WITHOUT WINDOW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ROOM WITHOUT WINDOW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.NW

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ECONOMYDOUBLE • ECONOMYDBL.EY

    Photos are not available for this room type.

    Promenade Service Apartment

    DOUBLE ECONOMY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ECONOMY

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.EY

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO DELUXE TWO BEDSSTUDIO • DELUXE TWO BEDSSTU.2B-DX

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO DELUXE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    DELUXE TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO DOUBLE BEDSFAMILY ROOM • TWO DOUBLE BEDSFAM.2D

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN

    Photos are not available for this room type.

    Promenade Service Apartment

    STUDIO QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • FAMILY ROOM TWO QUEEN BEDS SUPERIORFAMILY ROOM • TWO QUEEN BEDS SUPERIORFAM.2Q-SU

    Photos are not available for this room type.

    Promenade Service Apartment

    FAMILY ROOM TWO QUEEN BEDS SUPERIOR

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    FAMILY ROOM
    View / characteristic
    TWO QUEEN BEDS SUPERIOR

    Adult and child limits apply within the room's total guest limit.

    Room code: FAM.2Q-SU

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Promenade Service Apartment

6.6
Good
465 Reviews
Cleanliness
6.4 /10
Service
7.2 /10
Comfort
6.2 /10
Condition
6.0 /10
Location
8.4 /10
Neighborhood
6.6 /10
Amenities
7.4 /10
100 reviews shown
6/10
Pleasant
11 Jul 2026
Debbie
The room itself was large, however it wasnt very clean, with rubbish down the sides of the couch. The apartment was old. The area between reception and the room was dirty. The laundry area was spotless. The staff were helpful and polite.
Family_with_children
10/10
Exceptional
07 Dec 2025
Mas
Kali ke-5 stay sini memang best.senang cari tempat makan dan mall dekat sahaja
Family
10/10
Exceptional
25 Apr 2025
Mas
Tempat stay yang menarik..dekat mau ke shopping mall.kali ke 4 stay sini..
Family
10/10
Exceptional
15 Oct 2024
Janet
Excellent stay and so quiet at night.
Leisure Self
10/10
Exceptional
08 Aug 2024
Mas
Kali kedua menginap sini,saya suka sangat sebab dekat dengan shopping mall,bilik bersih,senang Cari tempat makan,bilik Ada tempat masak,lengkap dengan peralatan masakan...bilik Luas bole lari2
Family_with_children
6/10
Pleasant
13 Jun 2024
Farrah
Shower and bathroom could use a little cleaning and update.
Business_and_leisure Family
10/10
Exceptional
15 May 2024
Mary
Shout out to James - very polite Gentleman
Friends_and_family Family
10/10
Exceptional
12 Feb 2024
Nur Athirah Syazwana
Clean
10/10
Exceptional
13 Jan 2024
Mas
Recommended place to stay, all staf here is very kind and friendly,good service.the housekeeping also so friendly..easy to find food
Family_with_children
6/10
Pleasant
30 Jul 2023
RUSIDDY GANING ANAK SPORRAN
ok
8/10
Excellent
11 Oct 2022
DG NOOR JAHIDAH
Affordable & excellent services
Leisure Family
8/10
Excellent
06 Jun 2022
Paola

Central and affordable

I stayed several nights at Promenade Service Apartment during my one-month roundtrip of Borneo. The apartment is spacious, the bed is confortable and there is a big fridge. There is even a small balcony facing the backyard to hang your laundry. Hot water, TV and Wi-Fi work fine. This is a basic apartment, so don't expect luxury, but if you are looking for a budget option, this is the right choice. The building looks a bit old from outside, but the apartments are new from inside. Be prepared to walk a bit upon check-in as there are many apartments and yours might not be near the reception (the apartments are on the 2nd and 3rd floor with elevator). Central location near the handycraft market and Waterfont restaurants, just behind the Promenade Hotel. Thank you and see you soon again!
Self
10/10
Exceptional
05 Oct 2020
Tan

Lucky to be here

At the cov19 now , this hotel is good , near by all the convenient and food
Self
10/10
Exceptional
07 Jan 2020
Verified traveler
Nice room, so clean, they provide all needed facilities for me. Sortly, i'm satisfied with their service...
Friends_and_family Family
10/10
Exceptional
25 Dec 2019
MOHAMAD
Located in centre town of Kota Kinabalu...
Business_and_leisure Family_with_children
2/10
Poor
22 Dec 2019
DuPreez
The lobby was nice and clean.
The apartment on the other hand was very disappointing. The apartment on the brochure and the one we stayed in is deffinatley not the same place.Paint on walls is dirty, bedding sheets was not clean and full of hair.The air con local control was broken and there is stains on the carpet.
The shower tiles was filthily and there was mold on the bottom of shower.
I will not stay in this apartments again.
Leisure Family
4/10
Poor
22 Dec 2019
Van H
Molded dirty bathroom ; never clean
Friends_and_family Family
10/10
Exceptional
17 Dec 2019
NORAZWADA

Great

It was amazing & comfortable
Friends_and_family Family
2/10
Poor
13 Dec 2019
Verified traveler
Don't be fool by their pictures. Yes, for the price the rooms may look alright BUT the environment of the apartment is way dodgy! It's very very dirty and not safe
Friends_and_family Family
4/10
Poor
23 Nov 2019
Verified traveler
The room smelly and way to the room is wet everyway.. maybe coz of rain ? The service counter is good. Friendly . But maybe this is first and last for me.
Leisure Family
10/10
Exceptional
22 Nov 2019
Verified traveler
Clean & safety
8/10
Excellent
09 Nov 2019
kris
conveniance for food and shoppi
ng. great to kinchenette. deposit of 100rm is new to me, it will be better to inform check in guest beforehand or adjourn the payment when I can get change for rm st Center Point Sabah.
Leisure Self
2/10
Poor
09 Nov 2019
Verified traveler
It was nightmares stay over day. The picture not exactly same !
2/10
Poor
03 Nov 2019
Verified traveler
The picture not exactly same. The room dirty and got cockroaches!
10/10
Exceptional
28 Oct 2019
Verified traveler
This property is so comfortable and friendly user..It has a lot of shop to buy grocery and find food..the location also strategic which is near the Pasar Filipin and also Todak Waterfront the place that everyone come to find for fresh seafood..
Leisure Friends
8/10
Excellent
13 Oct 2019
Jerlyn
The location is good it’s seated in the centre were almost everything is within walking distance. Price is good, budget friendly. It just need a little improvement with the cleanliness of the hall ways, rooms are great space.
Friends_and_family Family
8/10
Excellent
02 Oct 2019
Faizal
Newly renovate
Family
10/10
Exceptional
04 Sep 2019
Tomasz

Great apartment in the KK city centre

Very good price and location. An apartment with a daily cleaning service and very friendly front desk staff. Highly recommended.
Self
6/10
Pleasant
01 Sep 2019
lucy
Like: Location in town is good.
Dislike: The apartment is part of 3 big blocks of open concept, budget apartment. It's not convenient with lots of luggage or children, because the lift is small and the rooms are scattered everywhere, even though it is only 3 minutes walk from the reception.

The room take times to cool down, make sure to ask for additional room entry card to leave the air con on at all time.

Noise travels easily due to no proper insulation.

OK for the price paid.
Leisure Partner
8/10
Excellent
27 Aug 2019
Verified traveler
easy parking, good surrounded attraction & cheap
Business Friends
6/10
Pleasant
24 Aug 2019
mikekilo
ok la not bad
Leisure Family_with_children
8/10
Excellent
23 Aug 2019
TIM
Walking distance to Centre Point, Oceanus and Imago. Nest, clean and tidy. The room is spacious.
Business_and_leisure Self
10/10
Exceptional
17 Aug 2019
Mary
The room was very nice
Friends_and_family Family_with_children
8/10
Excellent
14 Aug 2019
Nel
iron condition very poor n there's no iron board.
Business Self
10/10
Exceptional
11 Aug 2019
Verified traveler
The price was cheap
Leisure Family
10/10
Exceptional
06 Aug 2019
Azwann
Good service, recommended
Friends_and_family Family
8/10
Excellent
04 Aug 2019
Verified traveler
Good but need improvement.
Leisure Partner
8/10
Excellent
04 Aug 2019
Verified traveler
Room cleanliness
Leisure Friends
4/10
Poor
30 Jul 2019
HDA
I didnt expect this service apartment is above shop lot (or maybe i didnt read all the reviews) and in between outsiders’s houses. The lift is too small and only can fit 4 people without close button. The room is big and spacious but the floor is made from plywood 😅 and when my kid running all over the place people in first floor might think of the ghost staying up in the second level. We only spend time just to have rest and sleep while most of the time we was out for activities so its still ok for us.
Leisure Family_with_children
8/10
Excellent
27 Jul 2019
MOHD ISWADI

Convenient, value for money and budgeted hotel

Location wise suitable for family trip. If you not adventures person, this stay not suitable for you.
Family
8/10
Excellent
26 Jul 2019
Verified traveler
Bilik luas dan sgt berpatutan dengan harga. My daughter enjoy stay at the apartment! Tq
Leisure Family_with_children
8/10
Excellent
23 Jul 2019
Verified traveler
Strategic place at the city center
Leisure Family
8/10
Excellent
22 Jul 2019
Verified traveler
I like the place almost centre point
Friends_and_family Family
8/10
Excellent
12 Jul 2019
Verified traveler
No.command
Leisure Family_with_children
10/10
Exceptional
27 Jun 2019
Normah

excellent

good service and excellent
Partner
8/10
Excellent
27 Jun 2019
Verified traveler
Room just nice but service abit poor..
Friends_and_family Family_with_children
4/10
Poor
24 Jun 2019
Siti
small lift, bad odour
Leisure Partner
8/10
Excellent
21 Jun 2019
Verified traveler
Secara keseluruhan memuas hati
Friends_and_family Family
6/10
Pleasant
18 Jun 2019
raymond

Wilderness in bed

Nicely renovated studio in nasty dirty buildings. Bed was comfortable untill the bites started. The bed and sofa were infested with tiny bed bugs. Pulled several off my body while they were biting. Had to put on the flashlight on my cell to see them. Yup, still moving nasty tiny creatures. Large cockroaches visited at night. Killed couple nightly.
8/10
Excellent
23 May 2019
Verified traveler
Room is big..
Friends_and_family Family_with_children
8/10
Excellent
22 May 2019
Verified traveler
Very good....
Leisure Family
8/10
Excellent
18 May 2019
Verified traveler
Can Cook and the price is affordable.
Business_and_leisure Partner
2/10
Poor
17 May 2019
Verified traveler
Can Not Cancel order in your website !
Friends_and_family Family
8/10
Excellent
08 May 2019
Mohd
Nothing noff that
Business Friends
6/10
Pleasant
06 May 2019
Verified traveler
Property was old with new renovated, but mixed with outsider home stay or private owner too. Which mean safety and tenant environmental must proper care.
Friends_and_family Friends
8/10
Excellent
05 May 2019
Verified traveler
Nothing..just good in management
6/10
Pleasant
24 Apr 2019
Mohamad
However, the location is very good.
Friends_and_family Family_with_children
8/10
Excellent
21 Apr 2019
boy
biasa sahaja
Leisure Family_with_children
8/10
Excellent
21 Apr 2019
Rosnan

Good stay, worth the money spent.

The unit located on 3rd floor and recently renovated come with freezer and kicthenett. Located in the city centre and close to food outlets including mc donald and pizza hut. Registration and check out took less than 5 minutes. The only limitation was one of the 2 lift on block 3 where i spent a night was under repair.
Partner
2/10
Poor
18 Apr 2019
Lim
The property environment is not suitable to be used as service apartment. It’s not clean and not safe. The impression given during the advertisement has cheating element. It didn’t give the true picture of the actual surroundings situation and the actual room condition. It also misused the name of Promenade. I found cockroach in the room also. We decided to change hotel after one hour stay. The air cond is terrible, the smell in the room is terrible and the toilet shower is also terrible.
Business Partner
6/10
Pleasant
18 Apr 2019
Verified traveler
The apartments themselves were spacious and clean, comfortable bed. They were quite and staff and security guards were very pleasant.
Leisure Friends
8/10
Excellent
17 Apr 2019
Verified traveler
Overall a satisfying stay given the cheapest price offered. Well done.
Leisure Friends
8/10
Excellent
16 Apr 2019
Shamini

Good stay!

Everything was really good :)
8/10
Excellent
10 Apr 2019
Siti Farah binti

Good but not as what I expected

Everything about this apart was good, the service, the location and price is very satisfied. Just I'm not satisfied with the amenities provided. As I see in the picture, there is a stove but when I arrived there, there was no stove. Just a sink. I'm very disappointed with it. 1 more thing as the apartment is also a housing place, there was a time it quite noisy at night. You can hear people knocking on the neighbour's door at night.
Partner
6/10
Pleasant
10 Apr 2019
Verified traveler
The room is big and enough for one family. The rates reasonable and value for money.
Leisure Family_with_children
8/10
Excellent
08 Apr 2019
Verified traveler
Close to Philippine Market
Business_and_leisure Friends
8/10
Excellent
07 Apr 2019
bin
Walking distance to shopping area & restaurants
Friends_and_family Family
6/10
Pleasant
30 Mar 2019
Jupar

Not recommended for family with kids

Room big very good but we can here people walking from the top of our room and serounding area not good invironment and dangerous for traveller like us with family
Family
8/10
Excellent
14 Mar 2019
Verified traveler
Very spacious
Friends_and_family Family
8/10
Excellent
11 Feb 2019
Herda
The room was clean, but the environment outside our room need to be clean and bright.
Family
6/10
Pleasant
11 Feb 2019
StevenChin
The room need to renovation
Leisure Friends
4/10
Poor
07 Feb 2019
Verified traveler
What would suggest the
10/10
Exceptional
12 Jan 2019
Verified traveler
The room is very spacious... even with minimum amenities but i am very satisfied with the room.
2/10
Poor
10 Jan 2019
Verified traveler
Bantal berbau busuk & hapak. Keseluruhan lantai diletakkan karpet, karpet ada kesan tapak kasut yg kotor. Langsir berhabuk.. pihak pengurusan perlu memperbaiki keseluruhan hotel
8/10
Excellent
02 Jan 2019
Verified traveler
Nice location near to beach and many eating outlets
4/10
Poor
30 Dec 2018
Verified traveler
Housekeeping does not do proper way, stalk our baggage. Some of our lost! Also found the payment section is not in proper way.
Family
8/10
Excellent
27 Dec 2018
nurul
we love the space of the Family Suite, it was very comfortable for us.
There was a leak at the corner of the air-conditioner inside the room, we had to put the dustbin under it so the carpet will not get wet but overall it was a nice stay, definitely will stay here again next time if we are in Kota Kinabalu
10/10
Exceptional
27 Dec 2018
Verified traveler
Nice place have car park n near to town
4/10
Poor
26 Dec 2018
Em.
The place is smelly and creepy. We also didn't get what we book for because it full eventhough we book a month before. We expect to have kitchenette but the only available room when we got there is with no kitchenette. So no matter how early you book the room, if you arrive late at the property then probably you wont have the room
8/10
Excellent
24 Dec 2018
Verified traveler
Nice hotel but need to upgrade f
8/10
Excellent
22 Dec 2018
Verified traveler
Next to city
6/10
Pleasant
21 Dec 2018
Verified traveler
Fasiliti kurang menarik
2/10
Poor
17 Dec 2018
Verified traveler
Fridge does not working, carpeted floor is poorly maintained, broken shower, ac cannot support the room size and nant more
6/10
Pleasant
29 Nov 2018
Mr
Room too hot and house keeping is too slow..
4/10
Poor
27 Nov 2018
L.Yung
Firstly.Not easy to locate room location, feel unsafe to walk through a long path from one block to another block.Parking difficult, room dusty though size is big.Room light dim, not sufficient lighting. No basic facility e.g. hair dryer and iron. Upon many times request, they sent. However when we went out, someone entered room to take away hair dryer without informing us.Lucky we did not lost our laptop & important things.Staff upon enquiry said they give 1 hour use for hair dryer only. End up we go photo studio to take convocation picture with our wet hair. Will not recommend friend to stay in this apartment.
10/10
Exceptional
26 Nov 2018
Verified traveler
Nice apartment. Unfortunately lift not preperly functioning to access carpark
2/10
Poor
25 Nov 2018
eddy
black out for almost 1 day no inform because Sabah Energy Sdn Bhd doing maintianance. the apartment mix with resident unit no gas stove
10/10
Exceptional
28 Oct 2018
mohd syahir

Nice budget stay

Im always choose this aprmtment for my family trip to kota kinabalu, the room is big and all amenities is near, but i just dont like the parking on basement which ive to pay about rm30.00 for a day.. maybe the management can deal with the parking office to get a discount or more reasonable free
Family
8/10
Excellent
22 Oct 2018
Cynthia
My friend and I stayed here from 1st to 4th October, 2018. AS we arrived way ahead of check-in time, we were allocated a studio room with twin bed which was good enough even though initially we booked a double bed. However, the walkway to our room is quite run down. It would be awesome if the management could refurbish to keep the apartment's image. The room was satisfactory except for the bathroom which has some smell. The bathroom needs some upgrading. Other than that, it was a good stay. Hope the feedback helps!
6/10
Pleasant
16 Sep 2018
Verified traveler
Difficult to check in as guest has to go up to level 1 and go down to basement. With so many baggage quite hassle for guest to check in.

The room was great however quite dusty
4/10
Poor
17 Aug 2018
Nancy
Location is in center of KK and easy to get grab. But apartment compound not clean. Looks old and dirty. 1st apartment I got had air-cond not working. Very noisy when people walk on top. 2nd apartment I got is better than the first one. Overall, not a bad place to stay if you looking for budget apartment.
2/10
Poor
08 Aug 2018
Verified traveler

Run!!!

DIRTY, Rundown
8/10
Excellent
05 Aug 2018
Ummi
Nice hotel for big fmily
10/10
Exceptional
02 Aug 2018
Bat
Receptionist is friendly. Except for the receptionist that I call last week.
8/10
Excellent
30 Jul 2018
Nurliza
big room . can bring all your kids to stay in the room.
10/10
Exceptional
19 Jul 2018
rosnimah

good hotel

very clean, big space, very friendly staff, near to shopping complex, restaurant
8/10
Excellent
13 Jul 2018
rashid
kebersihan persekitaran perlu dijaga sebab apartment ini bersama kediaman persendirian
6/10
Pleasant
12 Jul 2018
Nathanael
Pro:
Nearby to attractions, easily access and clean room.

Cons:
Place over-crowded, aircond problem and slow water flow in bathroom.
4/10
Poor
19 Jun 2018
Palash

Complicated navigation & parking situation

The room was nice and big. The toilet was in terrible condition - shower broken, sink broken, a/c seemed like older than myself - seems like the furnishings haven't been serviced in a very long time. The cleanliness and maintenance of facilities leaves a lot to be desired.
Parking situation also very complicated, every time you have to visit the apartment office to validate parking and still pay 2RM every exit.
I will not recommend this place.
6/10
Pleasant
07 Jun 2018
Verified traveler

Clean room but the hotel facilities not good

Clean room but the hotel facilities and condition were not good.

Location & surroundings

Promenade Service Apartment
Lot 3G16 Lorong Apiapi 2, Kota Kinabalu, Malaysia

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Promenade Service Apartment

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