Name: Novotel Manaus
Address: Av. Mandii, 04 - Distrito Industrial Manaus - Am, Manaus, 69075-140, BR

10/10

Exceptional

19 Jul 2026

Khalifa

Excellent

8/10

Excellent

11 Jul 2026

Charles

Hôtel pratique pour le départ des excursions. Pas de café ni chips. La piscine est plaisante et on peut manger dehors.

Partner

6/10

Pleasant

12 Jun 2026

Ashish

The hallways are very noisy. The room design and furnishings are dated. Overall a decent place for the price you pay. Not a great location.

Family_with_children

10/10

Exceptional

27 Feb 2026

Helen zheng

Nice

10/10

Exceptional

30 Nov 2025

Muthuganesh

It was very clean and very supportive staff. We had a pleasant stay

Leisure Family_with_children

8/10

Excellent

11 Aug 2025

David

Comfortable hotel, with nice pool.

Business Self

10/10

Exceptional

08 Jun 2025

Rafael

O hotel fica perto do Distrito Industrial, o café da manhã é excelente! Recomendo!

Business_and_leisure Family_with_children

6/10

Pleasant

26 May 2024

George

The hotel was ok, the rooms and hallways were very \"institutional\" but the common areas were quite nice. Ate in the restaurant twice and it took well over an hour to get our food both times so be prepared. Unfortunately, there is not much in the area, and it is not very walkable.

Leisure Family_with_children

10/10

Exceptional

13 Nov 2023

chantal

Breakfast was great rooms are great pool and staff wonderful area around hotel is a little sketchy but is expected in Brasil

Leisure Family_with_children

8/10

Excellent

04 May 2023

Justin

Clean and friendly staff

Leisure Family

8/10

Excellent

26 Mar 2023

Michelle

Family stay.

Nice lobby. The room is a little small. Pillows could have been fluffier and towels could have been softer. Lost electricity and was running off a generator. Had to bath in cold water. Lights went out in time. Thankfully we were already packed. Not close to things to do.

Friends_and_family Family

10/10

Exceptional

14 Dec 2022

jose

Staff is always friendly, helpful and professional. I always stay here when I visiting my friends and family in Manaus. The breakfast is the best.

Leisure Family

10/10

Exceptional

14 Nov 2022

Michael

Extraordinary

Julio, Luis and the entire restaurant crew made our stay comfortable and extraordinary. They were very professional and attentive to their task however small. They are good employees that need high commendations.
Thank you all for making our stay a great one.

8/10

Excellent

02 Sep 2022

Antonio

Like the room and the area Within the hotel. Food was good in the buffet. Did not like the room that had lots of moisture and water leaking under bathroom sink.

Leisure Friends

10/10

Exceptional

07 Feb 2022

Mrs R P

Great hotel

Very good hotel, good service , great amenities, very good atmosphere at the weekend with live music. Excellent breakfast and buffet dinner .

Partner

8/10

Excellent

14 Aug 2021

Verified traveler

In general I had a great stay at this location. Very clean, food was very good. Very reasonable pricing. I would stay agian. Thanks!

Leisure Family_with_children

8/10

Excellent

14 Dec 2019

Lili

Hotel staff friendly, good breakfast buffet, hotel is old and needs remodeling, pools walls were needing to be cleaned to get sun block etc of the sides

Friends_and_family Family

8/10

Excellent

25 Jul 2019

Verified traveler

Hotel is clean and modern, good size swimming pool. Helpful staff and great breakfast! (Made on demand omelet!)

Two things to note - room is on the smaller size (for 3), and the location is not that great.

Leisure Family

8/10

Excellent

19 Jun 2019

Verified traveler

Enjoyable stay in Manaus

The breakfast was excellent. The lobby was modern clean and inviting. The staff was very helpful and welcoming. We also enjoyed the pool which was clean and refreshing. There was plenty of convenient parking onsite as well. The only negative was the upkeep of the bathrooms. Our bathroom door frame had significant water damage and the shower had a significant amount of mildew/mold. Both of which I would not expect to see in a 4 star hotel.

Family

6/10

Pleasant

29 Mar 2019

Debjyoti

Strictly Basic !!

In Manaus as a city, it's quite difficult to find good hotels, there aren't many options. Keeping that in mind, this is a strictly OK option. It's absolute basic, no frill hotel for a maximum of 1 or 2 nights. Except breakfast, which was decent, everything else including rooms, wifi, cleanliness, quality of bath fittings, etc barely manages to be at an acceptable level, nothing beyond basic.

10/10

Exceptional

09 Jan 2019

Verified traveler

Nice property at a reasonable price. Less than ideal location but one has to compromise given the price.

10/10

Exceptional

19 Aug 2018

Miguel

Relax, comfort, friendly

Very nice location. A bit isolated but the premises are in a very good condition.

4/10

Poor

10 Aug 2018

Verified traveler

Not what you'd expect

Bad location. Hotel amenities not as described. Suitable for travelers with a rental car.

10/10

Exceptional

02 Jul 2018

James

Great stay - great facilities and excellent staff. A real comfort in Manaus!

Family

10/10

Exceptional

28 Apr 2018

Kelly

Amazon stop over

Good location to stay before and after trip into the Amazon rainforest

Partner

6/10

Pleasant

02 Sep 2017

3a

Smell of Moisture in the Rooms

The hotel is nice but the rooms smell mold. Obviously they have not been aerated for a while. The breakfast was very good.

8/10

Excellent

31 Mar 2017

Fernan Arturo

Consistency over time

It has been 6 or seven times in less than two years and the hotel has maintained a great staff, a comfortable, clean and nice environment and good food.

6/10

Pleasant

18 Mar 2017

Nigel

Far from everywhere....

It is the Amazon....what do you expect?
Has Institutional feel . Very basic.

8/10

Excellent

27 Mar 2016

Rosamary

We were there for a very short time

Family

8/10

Excellent

18 Jan 2016

Verified traveler

A good hotel at the industrial zone of Manaus

Great breakfast, nice room (clean and comfortable) and good staff (responded promptly to questions and cordial).

Need to improve around the neighborhood, to give a sensation of a more secure area.

8/10

Excellent

25 Aug 2015

Joel

Great hotel for our stay in Manaus.

Staff were exceptional. Any need we had they accommodated. The room was very clean and comfortable. Never had we have to ask for more towels. Room service was also good. Food took a bit to come to the room but it was very tasty. I wish breakfast was included in our stay because R$35 per person per day is a bit much. The hotel was a few minutes from the Opera House which has a few very good restaurants/pizzerias near as well as a beautiful opera house and courtyard perfect for a stroll during the evening and night. I'd highly recommend this hotel if staying in Manaus.

Family

10/10

Exceptional

15 Jan 2015

Anu.769

Awesome Amazonia!

Hotel was super close to the harbor! Staff were very helpful.

Partner

10/10

Exceptional

06 Jul 2014

Verified traveler

Good hotel, bad location.

Location is in an hotel area. Nothing to do walking distance.
30 minutes from airport.
Hotel facilities are great, pool, restaurant, bed, bathroom, wifi, all services are good and room is very clean.

8/10

Excellent

29 Jun 2014

susie

Clean and New

The Novotel was one of the cleanest and most modern hotels we stayed in in all of Brazil. The rooms were a good size and the beds were comfortable. Also, we got the room for a very reasonable price, during the World Cup noless.

2/10

Poor

14 Jun 2014

Shaun

A reservation means nothing here.

This hotel is miles away from Manaus, but it does have a pool and a good breakfast, but a reservation doesn't mean anything here. We booked and prepaid two rooms but the hotel sold our rooms to someone else and moved us to their shabby \"sister\" hotel a block away.
There is a bar at the hotel with an expert barman who has never heard of gin and whose addition skills involve the sum of 18 and 28 being 56.

10/10

Exceptional

12 Jun 2014

Tim

A nice surprise

It is not in the centre of Manaus but makes up for it with superb service. The centre is a £6 taxi ride away, the pool with birds and dragonflies swooping down was a delight and the staff could not do enough. The room, like everything else in the Novotel Manaus was a nice surprise.

8/10

Excellent

22 May 2014

Ricardo

Nice location for business

Hotel was under construction to attend the visitors of the World Soccer Cup , but I have been there before and in general the place is very good,

6/10

Pleasant

23 Sep 2013

Berks

Nearly free lodging in Manaus

This hotel is a decent place to overnight, but should not in any way be considered as a resort. The hotel is still under re-construction, so take that into account. The staff does their best to accomodate the customers, considering the language barriers and the state of re-construction. Tip: Do NOT rely on the tour services recommended by this this hotel. It is much better to follow the advice of the online/book travel guides and book tours directly from the tour offices downtown, for example the ones in the theater district. The main disadvantage of this hotell is the need to take a taxi everywhere, as it is out of the way. However, the price is very attractive, the bed is clean and comfortable, no insects, the air conditioning is quiet, and the hotel can be booked for next to free together with an airline ticket to Manaus as part of various packages. Summary: Nearly free lodging in Manaus, but out of the way. Also, avoid the tour services/recommendations of the hotel. Enjoy your stay in Manaus!

2/10

Poor

12 Apr 2013

ROBERT MCCULLEY

DISSATISFIED

THE HOTEL IS IN THE MIDST OF BEING REFURBISHED. A FACT THAT THEY NEVER SHARED WITH ME BEFOREHAND. DURING THE DAY THE NOISE AND DUST FROM THE HAMMERING WERE CONSTANT. THE POOL WAS FILTHY AND UNACCESSIBLE THE GYM WAS CLOSED. THERE WAS NO PLACE TO HOLD MEETINGS OR FOR THAT MATTER RELAX OUTSIDE OF MY ROOM. NONE OF THE COMMON BATHROOMS WERE WORKING. NO HOT WATER IN THE MORNING. IT WAS MY SECOND AND LAST VISIT..

8/10

Excellent

17 Aug 2012

Carole

Ideal stopover.

A perfect stopover when travelling to Amazon. The pool was very welcome on our return from the jungle. Located in the industrial area but fine for us as tourists. Clean and comfortable.

8/10

Excellent

06 Aug 2012

Linda

Good value in Manaus

We stayed here for one night only as a layover on the way to an Amazon adventure. Thought that it was average until we had to spend a night in another hotel because the airline had overbooked our flights. The Novotel was superior to the Best Western downtown - that the airline put us up in. So, by N. American standards, it was average but by Manaus standards, it was superb.

Partner

4/10

Poor

04 Apr 2012

Verified traveler

Very old hotel.

Beds are squeaky and uncomfortable. Breakfast is ok.
Upon checkout, they mistakenly overcharged me for consumption and then corrected upon my request.

This does not look like an Accor hotel.

10/10

Exceptional

01 Jun 2011

Jake

Lovely, old facility

The location in the Zona Industrial is a little removed. Howver, the facility although ageing, is extremely well maintained and the staff very helpful.

The rooms are nice with effective air conditioning and very nice bath/shower installations. Overall, I liked the Novotel a great deal and would not hesitate to return.

8/10

Excellent

14 Mar 2011

Fabricia

convenient location; free breakfast

It's my 3rd time at this hotel. It's very close to the industrial area if you're on a business trip. Breakfast has a great variety and it's free; other hotels in the area all charge high for it.

8/10

Excellent

09 Mar 2011

Michael

Novotel Manaus - Very pleasant

The Hotel is modern, clean and with all the amenities available that one would expect. The staff is nice, language skills are satisfactory and the service ist prompt and friendly. However the location is within the Manaus Free Trade Zone, which is a bit distant from the City center itself, requiring a 5 to 10 minutes taxi ride, if you want to go into Manaus.

6/10

Pleasant

20 Feb 2011

Mathew

very Comfortable

I liked the quietness and the location. Service was satisfactory.

6/10

Pleasant

29 Nov 2010

Anonymous

Food super expensive | Far from Centro

- Little shocked only few speaks English.
- Not too friendly for the place.
- Restaurant is super expensive.
- $R 20 to the Centro

Family

6/10

Pleasant

23 May 2010

Verified traveler

ok for a stopover

We stayed here for one night before heading into the Amazon and it was fine for that. It didn't seem to be close to much and is not a great location if you want to explore Centro. We asked for a non smoking room but it still seemed to smell a little smokey. We ate at the restaurant and I would not recommend that. It was overpriced, the service was slow, and the food didn't taste good. Overall it was ok for a quick one night stay but not much more than that.

8/10

Excellent

14 Apr 2010

Sergey

good hotel in Manaus

the hotel was good
quite far from the downtown but as there exist taxi it's not a big problem
the stuff was helpful (can say nothing about their English as I speak Portugues)
rooms were clean and the air conditioner worked well
the breakfast was very good

Partner

4/10

Poor

06 Aug 2009

Anonymous

Don't expect too much and it will be ok

We stayed there for one night only. The hotel was ok but not very clean and nothing too special. It is fine as a stop on the way to other destinations in the Amazonas.

Partner

8/10

Excellent

31 Jul 2009

Ralf

Decent hotel

The hotel is nothing fancy but a decent choice if you have to stay just a night to catch your plane, cruise or whatever you came for to Manaus the next day (like us). After reading reviews about the center of the city we weren't sure what to expect there so we booked the Novotel which is a little bit outsite and we are glad that we decided this way. The center is still only a short cab ride away. The Novotel is certainly nothing to brag about but I don't have any complaints either. Nondescript room but clean. The breakfast buffet is like anywhere else in Brazil. The safe in our room didn't work when we arrived and the first maintenance guy couldn't figure it out. They came back two times by themselves to get it fixed within a few minutes (on a Saturday). High points to the hotel for that.

4/10

Poor

14 Jul 2026

fabio

O quarto estava muito umido e tinha algumas coisas nao funcionando (cofre, luz do banheiro, falta de sabonete). Pedi duas vezes para esvaziarem a lixeira do banheiro nao foi feito. A academia precisa ser melhorada. Cafe da Manha razoavel

Self

10/10

Exceptional

11 Jul 2026

Igor Vitor

Quarto limpo e confortável, equipe atenciosa, café da manhã variado e saboroso. Estadia excelente!

Friends_and_family Family

10/10

Exceptional

06 Jul 2026

Monica

A equipe de atendimento é fantástica ! Todos são super solícitos e educados .
Hotel aconchegante e agradabilíssimo.
Comida deliciosa!

Partner

10/10

Exceptional

29 Jun 2026

Samuel

Fomos muito bem recebidos e tratados nos dias que passamos nesse lugar maravilhoso. Recomendo!

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Andre

Restaurante excelente, tanto para Café da manhã como para o jantar.

Self

8/10

Excellent

24 Jun 2026

ulla-riitta

Perus hotelli. Vastaanotto ja palvelu oli ystävällistä.Aamupala oli ok. Kahvikoneen kanssa oli vähän ongelmia, mutta tavallista kahvia oli tarjolla. Munakas station aukesi omassa aikataulussa. Sängyssä oli outo muovitettu petauspatja mikä aiheutti sen että lakanat ei oikein pysynyt paikallaan. Ilmastointi toimi hyvin. Altaalla tarjolla vai kaksi aurinkotuoli missä pystyi makaamaan. Iso parkkipaikka missä pystyi pitämään vuokra-autoa.

Partner

10/10

Exceptional

23 Jun 2026

Wellington

Excelente opcao no distrito. Otimo café da manha, hotel limpo e quarto confortavel

Self

8/10

Excellent

13 Jun 2026

JOAO

Quarto confortável, café da manhã excelente. Piscina limpa , água morna devido sol o dia todo. Hotel sconchry

Partner

10/10

Exceptional

11 Jun 2026

angelo roberto

Toppp adotamos o hotel melhor de Manaus

Friends_and_family Family

10/10

Exceptional

31 May 2026

Luiz A

Quarto limpo , café excelente
Equipe muito educada e atenciosa

Self

6/10

Pleasant

29 May 2026

Fábio

O hotel é bom porém já apresenta desgaste de mobília e travesseiros, ambos precisam ser trocados. Um outro ponto negativo o café da manhã que costumava ser impecável, já é a terceira vez que percebo baixa qualidade e diminuição acentuada de opções e variedades. Apesar disso ainda segue sendo o meu favorito em Manaus.

Friends_and_family Friends

8/10

Excellent

24 May 2026

CECILIA SASSE DUARTE

Boa hospedagem e funcionários muito atenciosos

Partner

10/10

Exceptional

17 May 2026

A

Limpo,agradável,silêncio ,funcionário educados e pró ativos .
Bom café da manhã .

Friends_and_family Family

8/10

Excellent

11 May 2026

brunno

Em geral gostei, foi muito boa ….. logo que se chega é recepcionado pelo simpático cachorro Siriús, um doce animal que frequenta o lobby e é muito querido pela equipe de funcionários, tornando o ambiente mais alegre. A equipe de funcionários é muito gentil , e bem treinada … ponto negativo é o forte cheiro do quarto e da roupa de cama, acredito que nisso possa melhorar.
O hotel é afastado dos pontos turísticos , mas próximo a zona industrial , portanto atende bem quem viaja a trabalho , e quem está a passeio cerca de 25 minutos dos principais pontos turísticos.
Academia tem um bom espaço , piscina e limpa , e café da manhã bem diversificado.
Uma experiência muito boa. Recomendo o hotel e voltaria com certeza.

Friends_and_family Family

10/10

Exceptional

13 Apr 2026

Renan

Tudo ótimo

6/10

Pleasant

11 Mar 2026

Kaime

Fiquei num quarto no piso inferior, de frente/com vista para a piscina e restaurante. Logo, zero privacidade. Tive que deixar as cortinas fechadas e a iluminação do quarto é insuficiente. Além disso, o Wifi é péssimo e o sinal não alcança o banheiro. O café da manhã também é bem fraco. Custo benefício é baixo. A equipe do hotel é excelente, muito prestativa.

Business

10/10

Exceptional

24 Feb 2026

JUSSARA

Foi tudo ótimo!

Friends_and_family Family

6/10

Pleasant

07 Feb 2026

Fabio

O quarto estava em boas condições, fizeram melhorias nas camas e roupa de cama, o que ainda continua ruins são os travesseiros e alguns espelhos dos banheiros necessitam de troca. O hotel sempre foi conhecido por ótimo café da manhã porém no dia que me hospedei o café estava muito a desejar, foi perceptível para todos que já haviam hospedado lá. O restante como limpeza, atendimento de recepção e etc estavam impecáveis,

Friends_and_family Friends

10/10

Exceptional

26 Jan 2026

Luiz A

o quarto estava muito bom , limpeza diaria , excelente café da manhã, funcionarios muito atenciosos

Business

10/10

Exceptional

11 Jan 2026

Synara

Quarto limpo, lençóis higienizados, organizado e com móveis bem dispostos, banheiro bem limpo com Dispenser de sabonete líquido e xampu, várias áreas de lazer, piscina limpas e adequada as crianças, café da manhã com variedades e atendimento de excelência, café da manhã não foi incluso na diária, pagamos taxa do café (R$ 69,30 por adulto), no local há caixa eletrônico, stand de doces e máquina de doces da cacau Show

Friends_and_family Family

10/10

Exceptional

05 Jan 2026

Alain Delon

Café da manhã excelente!

Friends_and_family Family

8/10

Excellent

08 Dec 2025

EDSON

Mesmo padrão e toda a rede. Estadia para trabalho na cidade. Tudo ok.

Business

8/10

Excellent

27 Nov 2025

nelbe

-Fiquei apenas um dia e meio, pouco tempo para uma avaliação sincera.

Partner

10/10

Exceptional

24 Nov 2025

Jhully

Tudo excelente! Hotel muito bom mesmo… o quarto sempre limpo, funcionários atenciosos, e o café da manhã impecável.

Business

2/10

Poor

01 Nov 2025

otavio

Estava cheirando mofo o quarto

Friends_and_family Family

10/10

Exceptional

04 Oct 2025

Leonardo

Quarto limpo e serviço oferecido dentro do esperado e anunciado

Business

10/10

Exceptional

14 Sep 2025

JEOVA

Excelente experiência, tudo dentro da mais alta expectativa.

Partner

10/10

Exceptional

25 Aug 2025

Andreia Cristina

Amei!

Amei a estadia. O hotel dispõe de muito conforto, áreas de lazer e enfim. O café da manhã super valeu a pena também.

Friends_and_family Family

10/10

Exceptional

14 Aug 2025

jose

Dia dos pais em família.

Café da manhã maravilhoso, atendimento excelente e ambiente super agradável.

Friends_and_family Family

10/10

Exceptional

06 Aug 2025

Marcelo Souza

Excelente.

Friends_and_family Family

10/10

Exceptional

20 Jul 2025

Suelen

Excelente como sempre. Recomendo!

Friends_and_family Family

10/10

Exceptional

13 Jul 2025

Marisa

Maravilhosa acomodação! Limpeza impecável

Excelente hotel, estrutura maravilhosa, funcionários bem treinados e cordiais, localização um pouco afastada, porém se estiver com carro alugado vale a pena a distância.

Friends_and_family Family

2/10

Poor

01 Jul 2025

Jackson

Desrespeito com o cliente

Não consegui a NF da minha hospedagem.

4/10

Poor

18 Jun 2025

Fábio

O hotel em si é bom, café da manhã talvez o melhor de Manaus, porém no dia da hospedagem estava tendo um evento musical na área de lazer e piscina do hotel, evento este pago. Os hóspedes não podiam usufruir da área da piscina e lazer devido o show, nem desconto ofereceram na diária, um absurdo.

Partner

10/10

Exceptional

16 Jun 2025

Hanna

Gostamos muito do hotel. Fomos na noite de núpcias e nos deram upgrade de quarto.
Quarto espaçoso e bem limpo. Café da manhã com muitas opções.

Partner

10/10

Exceptional

09 Jun 2025

Igor

Hotel tranquilo, longe do centro.... boa area verde , piscinas

Friends_and_family Family

2/10

Poor

06 Jun 2025

Samuel

Ar condicionado parece um trator e vc acorda com uma barata em cima de vc

Business

10/10

Exceptional

04 Jun 2025

ENRIQUE MIGUEL

Todo muy bien

Friends_and_family Family

2/10

Poor

02 Jun 2025

Fátima Cris

O quarto todo umido meu filho ficou muito doente atacou a sinusite e a alergia dele .

Friends_and_family Family

10/10

Exceptional

30 May 2025

Luiz

Hotel estava muito bom , bem organizado recepçao excelente , conforto ok
cafe da manha maravilhoso

Business

8/10

Excellent

19 Apr 2025

Jobson

O quarto deixou a desejar

O local é bom mas o quarto estava com forte cheiro de mofo

10/10

Exceptional

08 Feb 2025

Antonio

Incrível

10/10

Exceptional

22 Jan 2025

Mario

Gostei! Boa opção em Manaus

Ótimo café da manhã.
Quarto amplo e limpo.
Recepção muito atenciosa e eficiente.
Uma boa opção em Manaus

Friends_and_family Family

8/10

Excellent

16 Jan 2025

Saulo

Ar condicionado com defeito. Verificou se que havia muita sujeira, após limpeza funcionou parcialmente e com muito barulho. O chão necessita de limpeza.

Business

6/10

Pleasant

16 Jan 2025

Saulo

Quarto com o chao pegajoso. Falta limpeza.

Business

4/10

Poor

05 Dec 2024

Adryele

Razoável, estadia mais cara e inferior. Aptos mal distribuídos, não tinha elevador, copos do cafè da manhã visivelmente sujos, cabides faltando no quarto e quando levaram eram cabides de lavanderia e qualidade muito inferior que deformam a manga das roupas pois são feitos de fio de metal, corredor bem sujo vi baratas ao menos 3 vezes, conservacão bem questionável. Ponto positivo qualidade da academia e cafè da manhã (mas cobrança quase o dobro de quem fica no novohotel e quem fica no ibis)

Business

8/10

Excellent

01 Nov 2024

Ricardo

El equipo de recepción y restaurante muy amable y servicial. Kethlen (recepción) muy amable y siempre ayudando con una sonrisa amable.

Business

10/10

Exceptional

30 Oct 2024

Ana Paula de Castro

Foi incrivel

8/10

Excellent

05 Aug 2024

Ricardo

Bom hotel

Hotel segue o padrão Accor. Boas instalações. Confortável. Cafe da manha muito bom, mas havia um evento grande na semana e demorava um pouco a reposição, inclusive de louças. Compreensível pelo alto número de hóspedes. Experimentei o jantar com buffet a vontade e achei muito bom. Check-in um pouco demorado. Se fosse voltar a Manaus, tentaria outra localização, apesar de nao ter muito como fugir de grandes deslocamentos. Porém, quase nada próximo (restaurantes, farmácias, etc). Necessário carro/Uber para tudo.

Friends_and_family Family