Intercity Manaus

Brazil , Manaus
MANAUS, Rua Professor Marciano Armond, 544
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100 reviews shown

10/10

Exceptional

02 Apr 2026

Laura

We were greeted by a well spoken young man that spoke excellent English which was very well received! Super helpful and rooms were small but just what we needed for our purposes. Very clean and buffet breakfast had something for everyone! Very helpful with the little store where we could purchase water and a few very cold beer!

Friends

6/10

Pleasant

15 Mar 2026

PRAKASH

House keeping was very inefficient. Front office staff indifferent. Not very polite.

Family

10/10

Exceptional

20 Feb 2026

Richard

yes the room was very clean. Staff was nice. They always had someone on staff who spoke good english. Rooms and air conditioning were very comfortable. Breakfast was generally good, when not too crowded

Friends

10/10

Exceptional

15 Feb 2026

Walter F

Service great. Rooms very nice.

8/10

Excellent

11 Jan 2026

Daoud

Yes

Leisure Partner

6/10

Pleasant

09 Jan 2026

Richard

Staff is very courteous. Rooms are in need of maintence. Shower handle fell off and shower head sprays water all over. Had one bath towel to share with my wife. Towels are thin and rough. Breakfast is not as good as previous visit several years ago. Water came in from the windows one night. Rooms are clean and air con works.

Leisure Partner

6/10

Pleasant

30 Dec 2025

Michael

Room

6/10

Pleasant

09 Dec 2025

Katia

Outdated

6/10

Pleasant

08 Dec 2025

Maria de Fatima

Hotel is ok - room is spacious, breakfast is the usual Brazilian fare.

Business Self

8/10

Excellent

07 Nov 2025

Ryan

Room was a bit musty.

6/10

Pleasant

07 Sep 2025

Richard

The city of Manus is very third world with some very clean and beautiful areas surrounded by third world poverty. As a base to explore the surrounding rainforest the hotel is fine. Food is good, staff is helpful and friendly though with limited English. Parts of the hotel were still under construction and facilities were plain and barely working. The hotel felt safe but the surrounding area definitely did not.

Leisure Family

10/10

Exceptional

06 Aug 2025

Tate

Great hotel! Easy Check in.

6/10

Pleasant

20 Jun 2025

Eva

Location is central. Staff

6/10

Pleasant

09 Jun 2025

MARK

The elevator was not working

Leisure Self

10/10

Exceptional

28 May 2025

Megen

Super clean, nicely kept hotel with beautiful pool on terrace. The breakfast was AMAZING.

Friends_and_family Family

10/10

Exceptional

15 Apr 2025

ikemefuna

Good

6/10

Pleasant

26 Mar 2025

Walter Frank

Intercity is very reasonably priced and well located.

6/10

Pleasant

16 Mar 2025

Sherrie

The hotel is very nice but not in a safe walkable area. Transportation is readily available. Great pool but too few chairs. Food was below average. Lobby offered tours of the area. Took three tours and all were very good.

Partner

8/10

Excellent

12 Mar 2025

Jeannette

The TV video on CNN did not work well.

8/10

Excellent

11 Mar 2025

Walter F

None

Partner

4/10

Poor

10 Mar 2025

Jim

Poor management and staffing. Very slow services and poor amenities.

8/10

Excellent

09 Mar 2025

Marlene

Nice hotel for our layover to board cruise ship. Clean, good size room and very nice, helpful staff. I have no complaints.

8/10

Excellent

05 Mar 2025

Jacob

Bkf was good, sauna was broken, rooms were outdated but overall would stay again.

10/10

Exceptional

03 Mar 2025

JOANNE

The customer services ces was the best

Leisure Partner

4/10

Poor

21 Jan 2025

Martin

Very basic hotel with very limited facilities. There was no age in the room, the I asked about it they sent up a safe. Left it on a shelf. Not secured. Someone could just take the whole safe!
Food very limited. Did not feel safe to walk around the area.

Leisure Family

10/10

Exceptional

23 Dec 2024

Kushan

stayed for 2 nights with early check in ($20) wxtra charge. friendly staff some speak in English and quite helpful. decent breakfast buffet, reasonably prices food menu a ailable feom the restaurant.
7-10 min to shopping mall by taxi. Safe area.

Leisure Partner

4/10

Poor

31 Aug 2024

Eduardo

Four star prices for 2 star accommodations. Property is unkept. The room looked it had not had a fresh coat of paint in a decade. Scoff marks on walls and unsightly ceiling. The mattress was of low quality and resembled one that would be used at a youth’s camp site. One positive thing was the water pressure. Overall a poor experience.

Leisure Friends

10/10

Exceptional

21 Aug 2024

Kimchy

The staff at the front desk were amazing

Leisure Family_with_children

10/10

Exceptional

15 Jul 2024

Niyomi

Good stay. Comfortable and clean

10/10

Exceptional

25 Jun 2024

Denny

The hotel and staff were wonderful. The room was clean and had great space. However, such a nice hotel with such a goof staff should have nice fitted sheets that don’t bunch during the night, offer free bottled water for each guest in the room and provide free coffee or tea in the room. The restaurant served outstanding breakfast and the dinner was of good quality. The property outside of the hotel area is dirty and run down looking and staff say it tent safe for tourists to walk even during the day so your basically confined to the hotel unless you have a car, or use a taxi or Uber
.

Leisure Partner

10/10

Exceptional

20 May 2024

Rekha

Great location very close to all amenities.

Leisure Partner

4/10

Poor

28 Apr 2024

Willem

Service left a lot to be desired. Had to call every day to come clean my room. I had to go in a dark room on the ground floor to iron my clothes. The pool was a really bad shape. The hallways did not look clean. We got towels that are really bad shape Breakfast left we desired. I cannot understand how this property got an 8.4 rating

Leisure Partner

8/10

Excellent

02 Apr 2024

Richard

Stay Here While Waiting for Your Cruise Ship

Hotel Intercity is a good place to stay while waiting for your cruise or river boat. The included breakfast is good.
There are no USB ports in the rooms. Electricity supply may not be adequate to charge your devices.

The tourist agency with a desk in the hotel can book your transfers and tours. The agent will accept credit cards for payment. Excellent service. Whatsapp - Yara Krul +55 92 8182 0162. Very reasonable.

Arrive a few days early to take tours. We booked the Amazon Safari.

Partner

2/10

Poor

16 Mar 2024

David

No hot water. No soap in bathroom. Paneling splitting off sink. Only one thin blanket. Several lights didn’t work.

Leisure Family

10/10

Exceptional

15 Mar 2024

Michael

Good sized room. Modern and very clean.

Leisure Partner

8/10

Excellent

02 Feb 2024

Robert J

Room needed an update. Tile in shower & bathroom floor very slippery.

Leisure Partner

8/10

Excellent

25 Jan 2024

Stanley

Centrally located. Good business hotel.

Business

10/10

Exceptional

19 Sep 2023

Garry

Great place to stay! Breakfast buffet is excellent!

8/10

Excellent

02 Jun 2023

Silvia

The hotel is clean, well located and the staff is very kind and helpful. The restaurant doesn’t have a broad menu but the food is good. Banzeiro, a great restaurant, is very close and offers wonderful food.

Business Self

4/10

Poor

31 May 2023

Frank

The most abysmal internet connection I’ve experienced at a hotel anywhere in the world. There was only one spot of this huge hotel it worked, on the inside roof area next to the gym where there is no air. I spoke to the staff twice and they had no idea what to tell me, and no solutions, just that they are aware there are issues with the wifi. Infuriating when you need wifi on travels or for work.

Also, they don’t use fitted sheets, let alone any mattress cover on the bed which is pretty gross. So you’re bound to wake up at some point on the actual mattress if you roll over. Otherwise the place is nice and good location.

Business_and_leisure Self

2/10

Poor

25 May 2023

David

Do not stay here. We had issues with air conditioning, hot water and internet access.
We asked for help and support was not available. We ask for credit for these issues and we were denied. They gave us one free dinner and the \"restaurant\". The buffet food was cold. 3 bad days.

Business

8/10

Excellent

20 Mar 2023

Alan

Very reasonable and clean and nice accommodation.

Leisure Family

6/10

Pleasant

19 Mar 2023

jerry

Not For Us

Only 1 restaurant option for eating. Extremely tiny elevator. Kept passing the 14th floor & we had to wait 25 minutes to go down. Weak air conditioner. Not in a very nice neighborhood. Pool on rooftop was nice, but bar was not open.

Partner

8/10

Excellent

13 Mar 2023

Franklin

Considering where this is in the world it was just fine. No place to walk at night but daytime ok. Very basic amenities. Staff very limited English but did the best they could and we could usually find someone to help us if necessary. Had to ask for a blanket...sheet only provided.

Leisure Partner

10/10

Exceptional

06 Mar 2023

steven

Many Viking cruise passengers stayed here. Location a bit removed from sights but Uber was great. Room was hot cuz room electricity requires key card. Left viking key card in to keep A/C running. Sheets barely fit the bed. All came loose. Needs 115VAC outlet or USB

Leisure Partner

8/10

Excellent

04 Mar 2023

bill

Staff, especially David and James were extremely helpful, dining portions and selections ample. Asked for did not receive blanket and extra pillow.

Leisure Partner

4/10

Poor

04 Mar 2023

Edmund

Everything seems Dated. Not clean. Bed sheets and covering are of poor quality. Would not have stayed there if our Viking cruise is not using this motel

Leisure Partner

6/10

Pleasant

04 Mar 2023

Donald

Terrible property. 2 very small elevators, one out of order. Nothing walkable.

Leisure Family

8/10

Excellent

04 Mar 2023

Gert

interior dated. cupboards come apart

4/10

Poor

24 Jan 2023

Gary

Staff were Extremely nice and helpful. However, facilities were not up to par.
I.e. there were 2 very small elevators for 16 floors. Very difficult to maneuver, no bathroom amenities, LUKEwarm showers any time of day. No toiletries provided. Extremely thin outside walls and a dog next door to the hotel enjoyed barking all night, not to speak of the abundant traffic noise.

Leisure Partner

8/10

Excellent

18 Jan 2023

Gary

Room was warm when we arrived. Power was off. Initially A/C would stay on for 2 minutes and then turn off with all room power This was repaired after a short 30 minute wait. Will face long elevator waits if hotel is busy.

Leisure Partner

4/10

Poor

18 Jan 2023

Michael

Good check in.
Poor amenities in room.
Poor buffet options...no English signage.
Poor bedding, shhets didn't cover the mattress, blanket too small.
Towels missing...did not bring towels when we called.
No complimentary water.
Elevator was not adequate to handle the crowds.
Got stuck on elevator between floors.
Overall, a terrible stay.
.

Leisure Family

4/10

Poor

23 Jul 2022

nelson

Good hotel. Check in guy charged me twice.

Good hotel. Check in guy charged me twice , since i paid on hotel.com and he re charged again. Watch out! Unprofessional

Business

8/10

Excellent

05 Jun 2022

Hamlin

Front desk staff was awesome, very engaged and extremely helpful, 5-Stars there. Rest of hotel OK between 3 and 4 stars. Pool was not as clean as it should have been. Breakfasts excellent; dinner at hotel just OK very limited menu.
Room was in good shape and size. Excellent shower.

Leisure Partner

8/10

Excellent

07 May 2022

Timothy

Business_and_leisure Self

8/10

Excellent

05 Oct 2021

pedro

Good but no Spanish/English speakers, also the menu was very limited in the restaurant (only 1 hamburger), but very convenient, safe and quiet

Partner

8/10

Excellent

05 Aug 2020

Verified traveler

Nice IPC measures, felt secure in terms of biosecurity

10/10

Exceptional

04 Jul 2020

Junior

O atendente Warney é um excelente funcionário , fiz uma solicitação de um problema , resolveu de imediato e quando cheguei a noite , fui pego de surpresa com uma bandeja de frutas como cortesia
Fiquei muito feliz por ser tão bem tratado !
Parabéns ao hotel por ter um funcionário tão eficiente!

Business Family

6/10

Pleasant

06 Feb 2020

Verified traveler

The property is located a bit far from the center city. The hotel does not provide any complimentary water and expects you to buy at the local store or pay exorbitant money for the water from the mini bar.

The staff does not speak much English. Communicating with staff was very difficult and I had to take the front desk staff to my room to show that there was lot of noise coming from outside (A generator that runs 24x7) and I could not sleep. So I had to change the room to a higher floor on other side of the building.
For the money I paid, there are several better properties in Manaus center city.

Leisure Self

4/10

Poor

04 Feb 2020

Verified traveler

Delay at check in, broken lock, WC problems, room left unmade even I warned to have it cleaned, floor broken at thebr room, energy cut in the night (no generator), poor breakfast

Leisure Self

4/10

Poor

23 Jan 2020

Sean

Bed bugs and mould

As the name suggests, this is not a destination hotel but perhaps one for a quick stop. But before you book please know the following.
I visited with my wife and her parents, we both had to request upgraded rooms, our room had bed bugs and theirs had mould.
The staff were great when you dealt with one who and the right training.
The desk at reception for tours was very good, Professional and definitely worth dealing with.
Breakfast was very good.
With the upgraded room you get included capsules for the coffee machine, but you had to pay minibar price for the water.. really!
Pool is great and a good selection of beers.
It’s advertised as 4 star but it just is not, 3 is fair, but I give a 2 star rating because of the bed bugs and their dealing with the situation.
If you must book, save the trouble and book the upgrade from the start.

Friends_and_family Family

8/10

Excellent

15 Jan 2020

Shaun

The staff were helpful, however the language barrier was a problem. No one spoke English. You cannot get bigger notes changed either. If you handed over a $20 for a $5 item they really struggled to find the right change

Leisure Friends

6/10

Pleasant

29 Dec 2019

Verified traveler

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6/10

Pleasant

10 Dec 2019

Verified traveler

Close to the airport. The internet was horrible. The breakfast was average.

Leisure Family

10/10

Exceptional

10 Dec 2019

Verified traveler

Breakfast and service were on point. Sauna nd swimming pool as well. Very good price value.

Leisure Partner

10/10

Exceptional

24 Nov 2019

Verified traveler

As it is an Intercity Hotel, the facility was in excellent condition. The room was the best ever been. Next time I will try to reserve this type of hotel. Very well located, nice pool and bar at the top, very confortable rooms, etc, etc. All was excellent. The staff was excellent, mainly at front desk. All of them.

Leisure Partner

10/10

Exceptional

18 Nov 2019

Verified traveler

Just a solid business hotel that is worthy of a night

Business_and_leisure Self

10/10

Exceptional

12 Nov 2019

Rodrigo

Tv
Ac
Comfort
Good Size
Clean
Outlets for charging batteries
Missed though the adapters for the new Brazilian outlet

Friends_and_family Family

8/10

Excellent

15 Oct 2019

Verified traveler

nice place to stay, .knew building , clean ,good breakfast ,good location, great staff

Business_and_leisure Self

6/10

Pleasant

29 Sep 2019

Aubrey

Breakfast is average. The tables are wobbled so you spill your liquids, coffee, juices, etc. Cook does not know how to fry an egg.

Business

8/10

Excellent

03 Aug 2019

Jenny

Good for a short stay

Good hotel, clean, spacious, comfortable and short taxi ride from the centre. WiFi terrible, breakfast repetitive but adequate. Food average and sometimes below average when ordering off menu from the restaurant of an evening. Bar is always closed. Pool is lovely.

Friends_and_family Family

2/10

Poor

30 Jun 2019

Verified traveler

Cleanliness. From the filthy carpet at the entrance of the hotel, dirt and dust in the hallways, to drinks and food remains left behind for nearly 24 hours in the pool area. There were cans and bottles on the floor of the pool area.

Service: The supposed pool service was non-existent. We had to go to the lobby to get a drink. When a waiter came to deliver food for a group, he looked at us and then proceeded to leave without asking if we wanted so much as water.

Food: From pre-fried french fries, salty meat, and insufficient food during breakfast. One morning I asked for two fried eggs. I waited for over 15 minutes only to receive one egg. On another morning, I asked for a fried egg with a soft yolk. I got a nearly burnt egg after 20 minutes. The hotel claims to have a bar. It has a booth with four benches, and there is never anyone at the bar, which also closes at 10 PM.

I should note that I speak Portuguese. None of this was a result of a language barrier. I should also note that the hotel is located in a horrible neighborhood. Not two blocks away is essentially a small favela.

This hotel needs to be removed from Expedia. It was an absolute disaster. I have used Expedia for years and have never made a complaint. I understand that hotels may have a bad day. This was a bad week. Simply beyond the pale. Absolutely horrible.

Leisure Partner

10/10

Exceptional

24 Jun 2019

Robert

Happy and satisfied

The staff is super professional and courteous. Great management

10/10

Exceptional

10 May 2019

Luis

Excellent Hotel

This was a comfortable, clean and relaxing hotel to stay. Spacious rooms, delicious breakfast and friendly multilingual staff. Incredible view of the city on the top floor. A must see and stay!

2/10

Poor

07 May 2019

The room was very clean, don’t believe the pics not the same

Friends_and_family Family

10/10

Exceptional

10 Feb 2019

Verified traveler

Our family had a wonderful stay in Intercity Manaus. The staff were very friendly and helpful. They were able to communicate with us in English. Most importantly they helped organize two days of tours for us which made our Amazon experience great.

Leisure Family

8/10

Excellent

14 Jan 2019

Verified traveler

Decent hotel

Just here before our adventure into the Amazon

Partner

6/10

Pleasant

09 Jan 2019

Verified traveler

It is NOT what I expected the photos are not accurate

8/10

Excellent

01 Jan 2019

Jennifer

Good hotel before amazon adventure

Overall a nice hotel. Stayed here before and after our amazon adventure. The hotel was clean, the staff were accommodating. The area is not walkable, but is perfect if you’re just coming in and out of Manaus.

Partner

4/10

Poor

01 Jan 2019

Eyal

Not the same service

We came back to this hotel mostly because of the service, only this time it was new year and they were short staffed andthe service was really bad. In addition, only one of the staff members knew how to speak English.

Partner

8/10

Excellent

31 Dec 2018

Eyal

Great service

Realy great staff and service, but no real laundry facilities as advertise. The room cleaning might be better.

Partner

8/10

Excellent

30 Nov 2018

Verified traveler

They remembered me when i came back for a second time
That was so welcoming and nice!!

Friends_and_family Family

8/10

Excellent

30 Nov 2018

Verified traveler

Great front desk staff.

But no one else speaks any english.
None!!

Friends_and_family Family

10/10

Exceptional

26 Nov 2018

Verified traveler

Super helpful and friendly staff. Nice pool. Great breakfast.

10/10

Exceptional

22 Nov 2018

Mrish

Super friendly staff! Very helpful. Everything was clean and tidy, great pool, plentiful breakfast,

8/10

Excellent

05 Nov 2018

Verified traveler

I like ubication and breakfast
Air condition in rooms not good and staff not

8/10

Excellent

27 Oct 2018

Albina

Really nice big room and bed. Breakfast was good and good choice of food and juices. Had a restaurant meal which I rate was ok although my partner ordered a medallion which was amazing and very tasty. Stuff was nice and friendly. Ok location wise. Only stayed 1 night. Satisfied with a stay.

8/10

Excellent

21 Oct 2018

Verified traveler

Modern hotel with huge, clean rooms with required comfort & amenities

8/10

Excellent

18 Oct 2018

jnorvell

This is the nicest hotel I've stayed in in Manaus, and I think I've stayed at them all. It's the not most conveniently located for tourism or airport, but it's pretty central and is in a nice neighborhood with lots of great restaurants. The bed was very comfortable, the rooftop pool good sized and well cared for.

6/10

Pleasant

30 Sep 2018

Verified traveler

Was looking forward to the pool but it was closed for maintenance.

10/10

Exceptional

19 Aug 2018

Verified traveler

Good breakfast.. Wifi worked well. Nice restaurant

10/10

Exceptional

19 Aug 2018

Verified traveler

Nice Hotel. Clean and close to the center of town.

10/10

Exceptional

18 Aug 2018

Verified traveler

Allowing me to store my bag here for 5 days while in the Amazon with ni hassle. Really great service,

4/10

Poor

24 Jul 2018

eddie

room was on the 16th floor and above the room, it was gym making crazy noise/loud sound... could not sleep or relax at all...

6/10

Pleasant

07 Jul 2018

Casi

Very old and not kept well, specially in the pool
The elevators don’t work well and takes forever to get it.
The rooms are large, confortable and clean.

8/10

Excellent

02 Jul 2018

Lorena

Great hotel, with some minor issues.

Great hotel. Rooms were very comfortable and clean. Only issues were the coffee at breakfast (from a machine), the AC was small for the room and leaked a little water, and the safe did not work. Easy fixes. I still plan to go back.

10/10

Exceptional

22 Jun 2018

Verified traveler

Great pool on rooftop & lovely staff & great breakfast buffet & comfortable beds & hot shower

10/10

Exceptional

06 May 2018

Shan

It is a good hotel

With this price, the hotel's conditions are beyond my expectation. I recommend it.

Family