Quality Hotel Manaus

Brazil , Manaus
MANAUS, Avenida Mário Ypiranga Monteiro, 1.090
Show on Google | Website | Map

100 reviews shown

8/10

Excellent

26 Apr 2026

CHRISTIAN

Los ascensores están en proceso de renovación y esto podría general algún inconveniente. A nosotros así nos ocurrió.

10/10

Exceptional

11 Jan 2026

Carolyn

The air conditioner worked but didn’t get cold. There are no comforters on the bed, just a sheet. They do provide a sanitized blanket in the closet but mine looked very ratty. We had issues with the hot water but service was immediately on it. Front desk spoke English and was very helpful.

Leisure Partner

8/10

Excellent

12 Jul 2025

Maryam

Staff speaks English, very accommodating, great daily housekeeping, right next to a very nice shopping mall, lobby/dining room was very nice, breakfast was good. Only complaint is that the dinner service was slow.

Leisure Partner

10/10

Exceptional

05 May 2025

Jorge

Simple hotel but does the job. Nice size bedroom. In-room food is excellent and good price. Breakfast with tapioca and omeletes and everything else. There is a fancy big shopping mall one block away. And good restaurants around. Location is perfect in my opinion. You’re not downtown which I think is good and safer but you can go there in 15 min but taxi or uber. Staffing is very nice. I highly recommend this hotel.

Leisure Self

10/10

Exceptional

28 Mar 2025

Hugo

Great place

Leisure Self

10/10

Exceptional

15 Mar 2025

Hugo

Near to Manauara shopping were you can find everything you need.

Leisure Friends

10/10

Exceptional

19 Dec 2024

Christian

I always stay at Quality, polite and professional staff plus the hotel is closer to everything.
Definitely will go back.

Business_and_leisure Self

10/10

Exceptional

27 Oct 2024

Hugo

Great place to be, near to the shopping Manauara, I love the staff, I love the Hotel

Business_and_leisure Self

8/10

Excellent

08 Oct 2024

Sigrid

Quality Manaus Hotel is very close to a large mall. Has everything you want to shop for. The other direction the buildings aren’t great but there are a couple’s fun restaurants and the local micro-brewery. Also all the tour businesses pickup at this location. Highly recommend this hotel in Manaus.

Leisure Partner

8/10

Excellent

25 Sep 2024

Dennis

This was a nice place to stay - 5 days - breakfast buffet was consistently good with some variation in pastries and hot dishes. You could find different breakfast combinations quite easily and there is an omelet station, fresh fruit and fresh juices. Good selection of cereals and coffee as well. Very clean, friendly staff.

Business Self

10/10

Exceptional

11 Aug 2024

Chirag

Nice area, close to the mall for dinner options and relatively safe. Functional gym which does the job, pool ok for a quick dip but nice to see sunset. Uber so cheap to get into the Teatro area is affordable. Graciously provided late checkout for free. Breakfast was brilliant and full of healthy choices.

10/10

Exceptional

11 Jun 2024

andrea

I really need to give 5 stars for the staff, the lady in the restaurant helped me when my blood pressure just dropped. They really took a good care of me, the front desk checked my pressure and helped me in my needs. About the hotel, it is a spacious room with a desk office, a sofa and a great closet. however at night I don’t know why the place was noise. It has a neat bathroom. Everything is new and smells great. Walkable to the restaurant and beautiful mall also a big supermarket at the back street. The breakfast is delicious and the variety of options. Unfortunately I didn’t have chance to go to the pool and gym but certainly I will enjoy.

Business Self

8/10

Excellent

30 Apr 2024

leandro

Too much noise thru the windows

6/10

Pleasant

25 Mar 2024

Kazunori

Comfortable bed, good breakfast. Next to Manaura Shopping center where you can have good food and Carrefour Super market to buy water and snacks.

Leisure Friends

2/10

Poor

12 Dec 2023

David

Prostitution rings

I have stayed here before and been satisfied. I will not stay here again. The management allows an ESCORT SERVICE to operate openly in the lobby and on the grounds. It is plainly obvious what is going on. An ESCORT SERVICE. People can do what they want but I bring church groups into the hotel. The activity is going to happen anyway, I know. However, it does not have to happen in the face of everyone.

Business

10/10

Exceptional

19 Oct 2023

Robert

Great

8/10

Excellent

23 Sep 2023

MARCO

Most troubled issue was the noise during the night. Guests slamming doors and talking very loud in the corridor

Leisure Family

4/10

Poor

20 Aug 2023

Roy

Rooms feel like a sauna. AC hardly works. Bugs in room. Breakfast was good.

Leisure Family

10/10

Exceptional

28 Mar 2023

Robert

Very friendly and helpful staff.

Restaurant service was slow.

Leisure Partner

6/10

Pleasant

08 Jan 2023

MIKE

Bar and restaurant service were not good at all

Leisure Family

10/10

Exceptional

30 Dec 2022

Casey

Best hotel in Brazil

Leisure Family_with_children

10/10

Exceptional

11 Dec 2022

Leonard

I have stayed at this property and can vouch for all the high marks i gave it. Having the fabulous Manuara mall and Carrefour (think Target) within safe walking distance in a plus.

Business_and_leisure Self

2/10

Poor

18 Mar 2022

CARLOS HENRIQUE

A pior experiência!

Simplesmente foi uma péssima experiência. Apartamentos velhos e com mal cheiro, 1 hora para esperando o checkin, após errarem a minha reserva. Uma hora para o check out, pois a responsável não conseguia chegar ao quarto devido a lentidão nos elevadores. Sem falar em um amigo que ficou preso por 25 minutos no elevador. Completando… café da manhã ruim!

Business

10/10

Exceptional

06 Feb 2022

Leonard

My second time at this property and both times were great. It is clean, pleasing to the eye and well ran. It is also super convenient to the mall and Carrefour superstore.

Leisure Self

8/10

Excellent

15 Jan 2022

Takefumi

The rooms were spacious. The food was good. The price for food and room were reasonable. It is located next to a big shopping center, and it was convenient.

Leisure Family

2/10

Poor

15 Nov 2021

Nelson

HORRIBLE SERVICE, NOISY AREA, uncomfortable bed

Located on traffic jammed main road, makes for noisy environment all day and night. Thin glass windows allows noise to enter room. Horrible service all around. Check in process was very poor and made us wait unnecessarily. Asked for towels…showed up 3-4 hours late. No regular hours restaurant on premise. Low quality look, feel all around

Business

8/10

Excellent

24 Aug 2021

Nelson

Noisy road infront of hotel. Windows are bad noisy

Noisy road infront of hotel. Windows are bad… noise come in room

Business

10/10

Exceptional

14 Aug 2021

Verified traveler

The hotel and staff were great and my room looked exactly like the pictures. Admittedly the bed felt a little cheap but I slept comfortably. The fact that it is less than a block and a half froma really nice mall is fabulous. All in all for the price point I was happy.

Leisure Self

10/10

Exceptional

18 Mar 2021

Verified traveler

Very good hotel
friendly staff
and close to the shopping center

Business

10/10

Exceptional

18 Mar 2021

Verified traveler

Very good hotel
friendly staff
and close to the shopping center

Business

8/10

Excellent

01 Feb 2021

João Henrique

Great Hotel

Comfortable and clean! I recommend it.

Friends_and_family Family

8/10

Excellent

08 Mar 2020

Antonio Carlos

good relationship

Close to Shopping Center (Manauara), quiet room and cable TV with Globonews.

Business

4/10

Poor

26 Jan 2020

Verified traveler

Some front staff have no clue what they are doing, elevators not working properly

6/10

Pleasant

01 Jan 2020

henry

So so stay in Manaus

Ok overall. Baby clothes and shopping and a nice rooftop pool. Hello brother Eng. and even more importantly the food is truly horrible and lack of selection

Self

10/10

Exceptional

15 Aug 2019

Verified traveler

We stayed at the Quality Hotel on either end of a tour to the Amazon Jungle, we were able to leave some of our luggage at the hotel while on tour. The location is excellent, it is a safe area, restaurants and shopping within walking distance. The front desk staff were excellent, our Portuguese is very limited and most of them spoke English enough to communicate. The bar and restaurant staff were great. The hotel was modern and well maintained. We traveled around Manaus by Uber, it was great and very inexpensive, we never waited more then a few minutes. I would definitely recommend the Quality Hotel Manaus.

Leisure Family

10/10

Exceptional

26 Feb 2019

Verified traveler

The front desk employees were very efficient and courteous.

Leisure Friends

6/10

Pleasant

14 Feb 2019

Jeff

They changed the internet about a year ago, it's much slower, and really not functional for business purposes. Until they go back to the previous internet provider they had (much faster), I'll be staying at other hotels

Business Self

8/10

Excellent

05 Feb 2019

Verified traveler

Everything very good but bathroom needs a bit of refurbishment.

4/10

Poor

17 Oct 2018

I've stayed here for years. Internet was recently changed to new system, super slow. I won't be staying here again. Blue Tree and Millennium internet much better, rooms just as nice or nicer

8/10

Excellent

16 Sep 2018

KIN

Nice to go back

Clean and good service

2/10

Poor

09 Sep 2018

mercedes

The staff.were very, .very rude....The toilet was clocked..called reception to complain..did not came to fix it.

2/10

Poor

04 Sep 2018

Nercedes

Very rude staff. Closed to a shopping mall. Good location.

8/10

Excellent

19 Jun 2018

Troy

Good value for the price.

Good place to stay in Manuas. Close to both downtown and the Airport, and right next to a very nice mall.

Partner

8/10

Excellent

09 Mar 2017

Good, but improve room/food service!

Front desk service was very good and helpful. The main drawback was room/food service. Salad with no dressing, tea with no milk or sugar, one single cup for 3.50 BRL, no kettle included in the room, water from the mini-bar a bit expensive, but those are minor things.
The one bad part was when I requested milk & sugar for the tea, the room service guy brought up a whole thermos of milk and tried to charge me 12.00 BRL for it! He wrote down that I ordered a \"garrafa de leite\" (whole bottle of milk), but I did not! Just a little bit of milk for a cup of tea was all I needed, and it's supposed to be included with the tea, not charged extra or brought separately. Also, whoever was taking the order on the phone had some difficulty in communicating.

Aside from that, it was decent. There were no universal outlets though, and only 5 travel adapters available (all of which were apparently claimed by a single group). I would recommend either installing universal outlets or providing more travel adapters for guests (5 is definitely not enough for a hotel of this size).

The hotel was very clean though, and the front desk staff had co-ordinated with the tour company I was using. That was very nice.
Overall, I would recommend the hotel, as long as the room service is improved!

8/10

Excellent

07 Mar 2017

Verified traveler

Nice hotel, very near a Mall and a big supermarket

Great hotel, well placed, very next to a huge mall/shopping center and a Carrefour, a great supermarket, the room is great with a big table to work, staff is very polite and helpful, in all it is was a great experience, except for the bathroom, the shower and the water command were loose, they fixed it fast but I think taking more time to check rooms it should have not been needed to fix it while the customer was already in the room. Also the toilet paper place is way too far from the sit, which makes it very uncomfortable to use the it, I had to take it out of its place and put it near.

6/10

Pleasant

20 Nov 2016

Donald

Check In

Booked reservation on Friday, Arrived on Sunday night around midnight. Had to wait 30 minutes for room because reservations do not work on Saturday or Sunday so the reservation was not confirmed to the front desk. Very frustrating at midnight after traveling 18 hours and desk worker more than rude. At check out on Tuesday ( Tuesday was a holiday so everyone can't work on Monday either) my reservation was still not in the system so it took another 30 minutes to get this solved. This time the staff was very nice and make a great effort to solve the problem. I have stayed at this hotel more than 20 times in the past because it has a grood location and most of the time tolerable.

8/10

Excellent

14 Sep 2016

James

Welcome to the jungle

Great breakfast, free drink, minutes to megamall Manuara

Partner

10/10

Exceptional

11 Aug 2016

Randall

Looking forward to next time

Room was wonderful and the continental breakfast was grand as well. Well worth the stay!

10/10

Exceptional

27 Jul 2016

Jason

Great hotel and good breakfast.

great place near nicest mall in town. Central location

Family

8/10

Excellent

10 Jul 2016

timothy

nice updates

not near the river or historical region but recently updated, in great condition and with decent restaurants in the area

Family

8/10

Excellent

17 Nov 2015

Derek

Great place to stay

This hotel met all of my needs. Literally 2 minute walk to large mall. Breakfast bar in the morning was great! Pool is good but due to the slick tile and weird design it can be dangerous. Bed was a little hard but ok. A/C in room was adequate.

2/10

Poor

12 Nov 2015

david

Disorganized

Had to wait two hours after the required check in time

Partner

2/10

Poor

11 Nov 2015

Verified traveler

Avoid

Took 3 hours to get room ready after check in. Front desk did not tell housekeeping we were waiting and never checked on status. Toilet was not working properly and management did not seem to care. The manager could not be bothered to come up to check on the problem after I asked him.

10/10

Exceptional

09 Aug 2015

Randall

Excellent hotel.

We were very impressed with this hotel. The room was comfortable and clean. The breakfast was incredible and included a truly international selection of foods.

Partner

8/10

Excellent

19 Jul 2015

Verified traveler

Good stay

Good hotel for the price. Nice pool and good breakfast. Most staff at reception only speak Portuguese. Only con is that they didn't have socket adapters available.

Partner

8/10

Excellent

04 Jul 2015

Verified traveler

Best Quality hotel I have stayed in Brazil

Great location! Nice amenities. The food isn't bad either. Room service attention was great.

Family

8/10

Excellent

22 Jun 2015

steve

Friendly Hotel

I enjoyed my stay at this hotel -friendly staff throughout who were very helpful with trip advice,taxis etc. Only drawbacks were prolonged closure of pool throughout most of my stay with staff unable to predict when it would reopen-also no alternative venue on offer. Also the lift system is inadequate taking ages to get anywhere- I was assured improvements were in progress but frustrating as too hot to walk up and down stairs! Otherwise a good place to stay.

6/10

Pleasant

28 May 2015

Dud

Nice hotel close to a shoppingmall

the hotel was nice and clean.located +-20 from airport.frontdesk workers were always kind.only two bad things were the water did not get hot all the time and ac was noisy and was leaking water ones.

10/10

Exceptional

18 Jan 2015

Jungle Jon

Great for business or pleasure!!

Everything was great. Staff was awesome, most spoke English. Walking distance to big shopping center.

Partner

8/10

Excellent

08 Nov 2014

Amazon experien

Manaus experience

Great location next to mall
Central to most tourist stops
Great breakfast buffet

6/10

Pleasant

23 Apr 2014

Line

Nice Hotel close to a shopping mall

This Hotel was closed to a shopping mall where there is a food court and a movie theatre. However, not much around the Hotel and it is not recommended to walk around in that area. You are about 10 minutes by taxi to the downtown area of Manaus.

6/10

Pleasant

31 Mar 2014

Verified traveler

Not my first choice for Manaus

The hotel is okay. But, Manaus does have a couple of better options available.

10/10

Exceptional

25 Mar 2014

Azza

Super stay at Manaus

I loved my stay at Quality Hotel. The rooms are spacious and clean, beds comfortable, cheerful colors. Breakfast was super! Omelette station, fresh food and a collection of international and local items. The vicinity to Manaura shopping mall and Carrefour made it easy to grab a quick meal or a decent one (Cachacria Dedo), exchange money, do some essential shopping or spend time. It has all the major known shops in Brazil. It also has a hair dresser, which was convenient for me since I had an event. I also liked the complimentary coffee and water with pineapple and ginger at the hotel entrance (nice gesture). One thing was missing in Quality hotel though was the coffee/tea making machine in the room. This is essential if you are in a business trip and want to have a quick cup of coffee before you move.

6/10

Pleasant

17 Mar 2026

Ana P

Café da Manhã com poucas opções, não tinha nada regional. A gente paga a parte o estacionamento do carro, que é terceirizado, por dia e é uma demora para trazer o carro

Partner

8/10

Excellent

14 Mar 2026

Adalberto

Café da manhã poderia ter mais opções no cardápio,
Horário do café poderia ser extendido.

Friends_and_family Family

8/10

Excellent

14 Feb 2026

FABIANA

Hotel muito bom. Otima localização cafe da manhã maravilhoso . Unico ponto que acho importante o hotel rever é o colchao muito mole desgastados

Self

10/10

Exceptional

30 Jan 2026

Valter

Muito boa localização, limpeza e café da manhã muito bom

10/10

Exceptional

25 Jan 2026

celso

Excelente toda a equipe recepção cozinha camareiras. Especial a Jo cozinheira e a Camila

Friends_and_family Friends

10/10

Exceptional

25 Jan 2026

Valdir

Equipe espetacular. Fui acomodado imediatamente pois minhas necessidades especiais assim impunham e o recepcionista compreendeu, apesar de não obrigado a isto. Acomodação espetaculares. Recomendo.

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Valter

Bem localizado , e equipe muito educada desde a recepção e principalmente as funcionárias do restaurante Joede e Camila

10/10

Exceptional

17 Jan 2026

celso

Excelente

Friends_and_family Friends

10/10

Exceptional

25 Dec 2025

Hector

Tutto

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Wladimir

Otimas acomodações, equipe atenciosa e prestativa, excelente cafe da manha, otimalocalização.

Partner

8/10

Excellent

27 Nov 2025

Roberto

A equipe é muito atenciosa e prestativa . Inclusive me deixaram fazer o check-out tardio como cortesia.
O Leonel confeiteiro faz um bolo de banana delicioso. E a localização do hotel é ótima !

Partner

8/10

Excellent

27 Nov 2025

Marcos Giuseppe

Foi estadia curta... mas o objetivo era descansar e isso foi realizado devido as boas condições que a hospedagem oferece.

Business

10/10

Exceptional

23 Nov 2025

Edmond Raymond

Bom hotel

10/10

Exceptional

08 Nov 2025

celso

Top. Bar do lobby 100
Ligia nota 1000

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Dairto

Localização

Partner

10/10

Exceptional

10 Oct 2025

Elisafan

Hotel perfeito e muito confortável! Limpeza impecável!

Business

10/10

Exceptional

10 Oct 2025

celso

Excelente. Em Manaus só fico nesse hotel. Pessoal do bar fo lobby precisa ter um pouco mais de educação. Gostam de bater boca com hospedes e convidados

Friends_and_family Friends

10/10

Exceptional

07 Oct 2025

DAVID MACEDO

Normal

Business

6/10

Pleasant

06 Oct 2025

Augusto

Hotel Velho e mal conservado, café da manhã ruim. Localização boa

Business

10/10

Exceptional

21 Sep 2025

vivian

Hotel Quality

Quarto com bom tamanho e muito limpo. Café da manhã maravilhoso. A área da piscina está um pouco largada tanto em estrutura quanto em atendimento.

Partner

10/10

Exceptional

20 Sep 2025

FLAVIO F

Boa opção

Hotel bem localizado, atendimento cordial e boas instalações, com preço compatível e justo

Self

10/10

Exceptional

19 Sep 2025

celso

Excelente

Friends_and_family Friends

8/10

Excellent

31 Aug 2025

Verified traveler

Boa experiência

Experiência muito boa, ótimo atendimento na recepção.

Self

10/10

Exceptional

28 Aug 2025

Caio

Excelente!

Quarto limpo e amplo. Hotel muito bem localizado, ao lado do Shopping Manauara e de vários restaurantes. Café da manhã muito bom e variado. Academia bem equipada.

Business Friends

10/10

Exceptional

21 Aug 2025

Alexandre

Excelente

Excelente hotel, com perfeita localização

Business

8/10

Excellent

13 Aug 2025

Jaqueline

Hotel confortavel

Otimo hotel com boa localizacao. O quarto é amplo, com otima cama e banheiro bom.
Cafe da manha com muitas opcoes , inclusive menu feito na hora.
O shopping ao lado é otimo.
Otimo custo beneficio.

Partner

10/10

Exceptional

30 Jul 2025

claudia

Ótima hospedagem.

O Hotel é muito bom. O quarto é grande, limpo e bem confortável. Fiquei no 10 andar e era silencioso. O café da manhã é bom. Senti falta de frutas e sucos regionais.

Partner

8/10

Excellent

11 Jul 2025

Adilson Geraldo

Conforto e modernidade

Boa localização e quarto confortável.Bom café da manhã. Só ficamos insatisfeitos, ao chegar no hotel, a piscina estava em reforma e isto se manteve a semana toda de nossa estadia.

Partner

10/10

Exceptional

30 Jun 2025

Cia Hotelera

TODO OK

Business

10/10

Exceptional

23 Jun 2025

Verified traveler

Hotel bem localizado, quarto espaçoso, cama confortável , chuveiro delicioso . Boas condições de limpeza. Excelente atendimento.

Partner

8/10

Excellent

12 Jun 2025

Fabio

Muito bom hotel , excelente localizacao

Business

10/10

Exceptional

31 May 2025

Jose Campos da Silva

Estavamos eu, minha esposa e nosso bebê de um mês, foi super confortável a viagem

Friends_and_family Family

8/10

Excellent

30 May 2025

Rodrigo

Bem localizafo,quarto confortável.

Partner

8/10

Excellent

27 May 2025

Valeria

Hotel está sem manutenção. Elevador quebrado e instalações sem conservação

Partner

8/10

Excellent

23 May 2025

Alda Cristina

Bom hotel

O atendimento no check-in foi muito bom. Só não concordamos com a inclusão de um adicional na taxa de serviço a ser paga no check-out. O hotel está tentando transferir parte do salário dos funcionários para os clientes fugindo da tributação. Outrossim, tivemos pequenos problemas com atendimento descortês no café da manhã (com uma funcionária que não sei o nome mas que não é a Joede - que foi ótima!) e falta de cuidado com a limpeza das mesas e também na reposição de talheres (colheres),que, aliás, não tinham o tamanho apropriado. Não serviram cappuccino nem leite vegetal na semana de nossa estadia e o suco de laranja disponibilizado era artificial (tipo tang). O quarto e o banheiro estavam bem limpos mas o colchão da cama não era muito confortável (talvez necessitando troca). A funcionária JOEDE foi muito atenciosa e nos ajudou bastante durante os dias de nossa estadia e a atendente de reservas DOMINICK também foi muito eficiente na solicitação feita antes de nossa chegada por contato eletrônico. O grande ponto alto do hotel é a facilidade no acesso ao Shopping Manauara que fica realmente a poucos passos de distância. Outro aspecto que gostaria de apontar é que os funcionários que acessam os elevadores junto com os hóspedes deveriam ser mais discretos e não escutar músicas altas e com conteúdo inapropriado e falar mais baixo.

Friends_and_family Family

10/10

Exceptional

10 May 2025

Ciro

Otimo custo beneficio proximo ao shopping Manauara.

Business

10/10

Exceptional

10 Apr 2025

MANUELLA

Café da manhã muito bom