Holiday Inn Manaus

Brazil , Manaus
MANAUS, Av. Rodrigo Otavio 3721
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100 reviews shown

4/10

Poor

24 Apr 2026

Craig Kate

This holiday inn was looking very tired. The first room we were offered had no electricity working. The second room offered was a handicap assist room where the hot water took 5 minutes to come through. The room was on the 2nd floor and looked out over a busy road and with no double glazing it was very noisy. The air conditioning unit was noisy as well.
The staff were friendly and we had a nice meal in the restaurant.

Partner

4/10

Poor

30 Mar 2026

Vera Lynn

Hotel is not as pictured

Partner

8/10

Excellent

18 Mar 2026

Philip

Clean spacious room.
Breakfast buffet was expensive & food was just ok.

Partner

6/10

Pleasant

01 Feb 2026

Konne

The condition of the room was nice. No gift shop. This is located in an unsafe atea. Staff was indifferent. I wouldn't stay here again.

Leisure Partner

10/10

Exceptional

27 Dec 2025

Venkata

Awesome

Friends_and_family Family

10/10

Exceptional

19 Dec 2025

Mario

An excellent, clean and comfortable hotel overall on a major thoroughfare with a great free breakfast buffet and a dinner buffet that I was able to add at booking via Expedia for only $1.00 extra. There is a convenient general shopping mall next door. The staff was friendly and courteous but at times had trouble understanding English with some non-routine requests/conversations. Its location though is about 20 minutes away via an Uber ride from the town square.

Business_and_leisure Self

10/10

Exceptional

15 Oct 2025

oswaldo santiago de

nice place to stay in Manaus

Business Self

4/10

Poor

03 Sep 2025

Jingsong

At least providing a bottle of drinking water, but nothing

10/10

Exceptional

25 Aug 2025

Volda

Staying at Holiday Inn, Mansus was certainly like a home away from home. The staff, food and clenliness of the hotel was excellent.

Business_and_leisure Family_with_children

8/10

Excellent

20 Aug 2025

Jay

Helpful and friendly staff

10/10

Exceptional

29 Jul 2025

Amy

Easy check-in, comfortable rooms, and great breakfast . Staff was outstanding with helping me contact a no show travel vendor and vetting our taxi driver.

Leisure Family_with_children

6/10

Pleasant

24 Jul 2025

Sean

Overall the property itself was nice. The front desk staff was very rude. This was my second time staying here and both times I have encountered this. Other staff are friendly, but the front desk staff are unprofessional.

10/10

Exceptional

04 Jun 2025

John

All good a nice stay

Partner

10/10

Exceptional

04 Apr 2025

Heather

A+ Staff

The staff at this hotel are amazing! Very friendly and helpful. Large rooms with everything you need including a smart TV so I was able to watch Netflix.

Business

10/10

Exceptional

31 Mar 2025

Nancy

The buffet was amazing for both breakfast and dinner. The rooftop pool was fun. A little far from the airport and downtown but a nice place to stay prior to leaving town for a tour of the Amazon.

Family_with_children

10/10

Exceptional

15 Jan 2025

Alexander

Great place

Good hotel. Excellent breakfast

Friends_and_family Friends

10/10

Exceptional

03 Jan 2025

hemanth k

This hotel is very clean, well maintained and employs great staff. We had stayed here for 3 nights recently for th enew years. Very great value for the price. Staff took care of all our queries and went out of their way to fullfill our request. The resturnat is not bad, despite us being vegetarians. The food options are good for vegetarians as well with 4-5 items on the menu. Will highly recommend this place for all future travellers and we also would liketo stay here on our future visits.

Leisure Family_with_children

2/10

Poor

15 Jun 2024

Eblein

Would never book at this hotel again. Terrible service.

Business Self

10/10

Exceptional

03 Feb 2024

kenneth

very good

8/10

Excellent

31 Jan 2024

Mariam

It was a great hotel for the price

Leisure Family

10/10

Exceptional

07 Jan 2024

Frank

Very nice hotel

10/10

Exceptional

19 Sep 2023

Timothy

very nice facility, meals were good

Leisure Friends

10/10

Exceptional

16 Jun 2023

Yuan Kai

I liked all aspects of my tour. Both travel guides were knowledgeable and considerate!

Leisure Self

6/10

Pleasant

27 Jan 2023

Daniel

Decent hotel out if the way from downtown

The restaurant is absolutely horrible. I ate at burger kong next door instead of tokerating that “food” they claim to serve.

Self

8/10

Excellent

03 Sep 2022

PAUL

It was only a night stay. Staff very helpful.

Business

4/10

Poor

08 Jun 2021

Verified traveler

No Air Conditioning on when we arrived, room took 3 hours to cool down (we were told it would take 10 minutes). Jacuzzi tap broken, we complained, they said they would fix it which they did not. Housekeeping does not seem to follow a plan, coffee cups missing many days, then one would show up, streaks on mirrors, towels not replaced, sand in tub. Restaurant was horrible, worst dinner and breakfast ever. Noisy rooms not much in sound deadning, had to complain because of noisy neighbor which was dealt with quickly so kudos on that. Hotel on very busy street, so need white noise to sleep. Would not stay there again, too many issues.

Leisure Partner

10/10

Exceptional

30 Nov 2019

Verified traveler

breakfast

very nice breakfast

Business

10/10

Exceptional

14 Nov 2019

Bernd

Good hotel for business trips

Convenient location due to my work location. Small mall next door. Few food options around. Not close to the center but one of the nicer hotels in Manaus.

Business

8/10

Excellent

23 Oct 2019

Charles

Very nice hotel. Exactly as expected from a Holiday Inn. Great staff and perfectly comfortable room. Not really walking distance to anything special, but grab an Uber or taxi. Everything is close by.

Friends_and_family Friends

8/10

Excellent

25 Sep 2019

Alan

I hate how far it is from the airport but otherwise it is excellent

Business Self

10/10

Exceptional

11 May 2019

Hsin Yun

I will stay again

very nice stay, excellent service.
Thanks Rafael, Eduardo and Taisa's help on check-in and check out process, also warm welcome me everyday.
Gym and swimming pool are great and clean.
Good breakfast.
This hotel is in industry area, only a small shopping next. no good restaurant around, I think the best

10/10

Exceptional

11 May 2019

Hsin Yun

very nice stay

10/10

Exceptional

07 Apr 2019

Verified traveler

Late night checkin. Very helpful. No issues. Would recommend

Leisure Partner

8/10

Excellent

25 Jan 2019

Shawne

comfortable stay

The neighborhood was just ok but we were headed out on a trip the next morning so that was not important. Friendly front desk. Good breakfast. would recommend.

Family

8/10

Excellent

19 Oct 2018

Verified traveler

Industrial area

The hotel is located in the industrial area , what was very handy as I was working in the area, the executive room is bigger than the standard and the restaurant is good, overall I would stay here again.

8/10

Excellent

29 Sep 2018

No issues. Had a pleasant stay for business. Taxi waiting at the property was helpful for a speedy trip to the airport. Breakfast was good with a chef on hand for omlets.

10/10

Exceptional

22 Apr 2018

mily

Lovely for the price

Everyone was so helpful and amazing to me. Cordial people, willing to help me, give me directions and suggestions.

10/10

Exceptional

11 Mar 2018

Noel

Excellent location.

Entire staff were very helpful and professional. Meals were healthy and tasteful

4/10

Poor

08 Sep 2017

Alan

Average hotel overlooking factory areas.

Meals in hotel were poor and not much choice outside. Hotel was surrounded by main roads and area was not so safe. Hotel pool was poor.

10/10

Exceptional

24 Jul 2017

Verified traveler

Friendly staff, excellent atmosphere. The rooms exceeded my expectation.

8/10

Excellent

10 Oct 2015

Bethzaida

Ok hotel for business travelers

Hotel is in industrial area, nothing around except a tiny shopping mall with a few stores, restaurants and a movie theater.

The hotel is showing its age. Just a bit run down. Rooms are clean but just not updated.

Breakfast buffet was good but, dinner service was not. I had dinner twice and both times it took way too long! 1st night I ordered a salad and a soup. 2nd was salad and a sandwich. Both times I waited almost half an hour for the salad! And then it took at least 15 minutes to get the 2nd plate. Food was good but I didn't go back after both experiences.

10/10

Exceptional

28 Aug 2015

jay

Excellent place to stay in Manaus!

I loved everything about this place. After spending a week in Rio this place was like a breath of fresh air. The staff is super helpful. They are great at organizing tours. Don't miss the tours to the falls conducted by Louis. Great value overall and will be sure to go back!!

2/10

Poor

24 Aug 2015

steven

Charged three times for this Hotel

The Hotel.com booking didn't go through for this hotel and we ended up paying three times for it, once through hotel.com and then a higher rate when checked in and then another rate when we called a tried to correct it with holiday inn, who charged us again after we called but didn't remove the other rate, so we out about $900 on this room. Our credit card company removed the two from Holiday Inn, but Holiday Inn just recently charged us again and have always claimed they never received any info from hotels.com. We are now back in contact with our credit card company, Holiday Inn and Hotels.com. An absolute nightmare because Holiday Inn would not accept the confirmation number from Hotel.com

Family

10/10

Exceptional

15 Jun 2015

Katherine

Great Customer Service and Internet

Staff went above and beyond- friendly and helpful. Really exceptional. Good internet. Location isn't the most convenient for tourists interested in Manaus' few sites, but it's a great option for a clean quiet place to rest.

8/10

Excellent

28 Mar 2015

Ryan

Good business hotel

Great place did business in manaus but far from main attractions and downtown. Great staff.

8/10

Excellent

09 Mar 2015

Paula

First Time Ever in Manaus

Quick business trip on my first visit to Manaus and the hotel was perfect. Employees were very helpful and serviceable! Definitely will come back. Bathroom was super clean!

8/10

Excellent

01 Mar 2015

Verified traveler

Business hotel not good for tourist stay.

Lighting at corridor is white. Warm white or yellow will be better. In industrial zone, no choice of restaurant outside. Taxi from the industrial zone is more expensive than the-ought-to-be rate, R$82 fixed rate!

Family

6/10

Pleasant

09 Nov 2014

Verified traveler

Overnight in Manaus

Stayed overnight en route to an Amazon vacation. Comfortable, but not luxurious. Reasonable breakfast buffet.

Partner

8/10

Excellent

09 Nov 2014

Hyun

best hotel in manaus

it was good

10/10

Exceptional

27 Oct 2014

Verified traveler

Great place to stay in Manaus.

I only rated this hotel a 4 for location and surrounding neigborhood b/c it is not within walking distance of any main attractions. Having said that, there are very few hotels, if any, that are convenient to the Opera House.

10/10

Exceptional

14 Jul 2014

Boris

Good clean new hotel

We stayed here for 1 night and we're quite pleased with it. The hotel is new, so all facilities are in great shape. The staff would benefit from better training by the management, but overall the hotel is still great.

10/10

Exceptional

06 Jul 2014

tandalatom

A great respite from the Rain Forest

We had just come in from several days in the Rain Forest. It was clean, cool, with a wonderful shower and very comfortable beds.

10/10

Exceptional

01 Jul 2014

Verified traveler

Comfortable rooms, just like in the US?

A Business-hotel with nice, new, clean rooms?
The rooftop pool could be nicer but at least there is one!

8/10

Excellent

07 Jun 2014

sandy

Handy

Mall near by (1 mi walk) for eating alternatives.
No currency exchange in hotel, but also available at mall.
Very close to main industrial district (although another is close by to the airport though)

8/10

Excellent

28 May 2014

Ian

Functional hotel for a business or holiday stay

We stayed only one night awaiting transfer to some activities on the Amazon. Check in staff efficient and courteous. Initially our air conditioning was not functioning properly but that was quickly fixed. Ate at restaurant and menu and food was reasonable.

8/10

Excellent

23 Jan 2014

Carol

Helpful front desk

Front desk wonderful. Arranged a private tour at our request that was great. Not an easy city to visit. Lots of traffic and congestion. This hotel was in the industrial area so not much was available to see on the weekend. Area around the hotel is slums that are being razed in time for the World Cup. Most workers (except front desk) do not understand English including restaurant employees. Good gym. Stayed for 3 nights prior to a cruise.

10/10

Exceptional

15 Jan 2014

Verified traveler

Holiday Inn was excellent, loved the pool, staff has been very helpful in helping us retrieve an item that we left in the room after we checked out.

8/10

Excellent

03 Jul 2013

Sblack

Nice hotel

Nice standard rooms, great staff, great breakfast, however is in an industrial area. Didn't affect us too much do to the nature of our trip.

10/10

Exceptional

31 Jan 2013

Andrei H.

Ideal hotel for Amazon exploration

Extremely clean and comfortable. The friendliest and most helpful staff I have seen in a while - especially when compared to hotels in Rio and Sao Paulo. Definitely planning to stay here every time I go back to explore the Amazon.

10/10

Exceptional

07 Jan 2013

Up4AdventureRU

Staff was attentive, considerate of non-Portugese speaking visitors!

The hotel was new, clean, well maintained. There is a little mall next door, a nice pool. The room was spacious and clean. Transportation readily arranged through the desk. Nice

10/10

Exceptional

24 Oct 2012

Traveler Not A

Don't hesitate to book a room here.

There really is nothing not to like about this hotel, especially for travelers like me who do not speak Portuguese. Everyone at the front desk spoke English well. It's a bit far from the center of town, but after four days on the Amazon, I wanted a bit of down time and this hotel was perfect for that. There's a well equipped exercise room and I appreciated some teadmill time with some long flights ahead of me when I left here. There even was a nice outdoor pool.

The breakfast has something for everyone.This isn't a criticism, obviously, but there were so many choices I had a difficult time deciding

6/10

Pleasant

22 Oct 2012

California.match1

Good hotel but has some challenges

Hotel is good and clean but I had terrible Internet issues that they couldn't resolve. Location is a little away from city center.

10/10

Exceptional

24 Aug 2012

Verified traveler

Nice, clean hotel in Manaus

Nice, clean room with good service. Fairly new hotel. Great rates. A little far from the city center (need to take a cab). Not much around the hotel in the way of restaurants, activities. We were only there for one night so served our needs well. Staff was friendly and helpful.

Family

10/10

Exceptional

12 Jun 2012

Cindy

Highly recommend this hotel for Manaus

We traveled to Manaus for a family vacation and would definitely stay at this hotel again. The staff was incrediable and very friendly. The rooms super clean. This is not a typical Holiday Inn as in the US. I felt like I was in a full service Marriott. Staff would do anything for you if you ask. Resturant is full service and great food. The Hotel is outside the city center which is a plus.Driving around was easy if you have a rental car. We needed a wheelchair accessible room which worked out great.

10/10

Exceptional

19 Apr 2026

Philippe

Quarto muito bom, atendimento excelente, bom café da manhã.

Partner

10/10

Exceptional

03 Mar 2026

Nathalia

Tudo ok

10/10

Exceptional

22 Jan 2026

Walter

Tudo estava muito bom!!

Business

10/10

Exceptional

20 Dec 2025

Mirian Leonor

Quarto, equipe e comodidades

Business

10/10

Exceptional

13 Oct 2025

sergio

De maneira geral o atendimento muito bom em especial do Pawel que me proporcionou um excelente atendimento. Vale a pena tomar uns drinks e lanchar no bar do hotel!!!

Friends_and_family Family

10/10

Exceptional

02 Oct 2025

Valerio

Atendimento nota 10 com um excelente café da manhã. Camas muito confortaveis também!

Business

6/10

Pleasant

10 Sep 2025

MATHEUS

Foi uma
Briga pra limparem o nosso quarto
Dois dias sem limpar e trocar toalhas

Friends_and_family Friends

10/10

Exceptional

22 Aug 2025

Peterson

Estadia ótima, foram super gentis comigo, enviaram uma sobremesa em função do meu aniversário. Quarto super espaçoso, ótimo café da manhã. Atendimento super atencioso. Única coisa que melhoraria é a vazão da água do chuveiro, que achei fraca. Tirando isso, tudo ótimo!

Partner

8/10

Excellent

17 Aug 2025

Guilherme

Café da manhã razoável com boas opções. Falta organização no buffet - itens de louça faltando, sem jogo americano nas mesas, por exemplo. Quarto ok, mas limpeza do banheiro deixou a desejar.

Friends_and_family Family

10/10

Exceptional

28 Jul 2025

Prima plek, wel wat verder van centrum maar met taxi ben je er zo. Winkels in de buurt. Vriendelijke mensen die goed engels begrijpen.

Leisure Self

10/10

Exceptional

23 Jul 2025

Prima gastvrij en mooi uitzicht

Leisure

10/10

Exceptional

28 Jun 2025

juan carlos

Muy buen hotel para conocer manaus

El hotel está en una zona industrial pero segura, con Servicio de restaurante con muy buena comida y habitaciones confortables. Las instalaciones están un poco deterioradas pero comparadas con los hoteles de centro de Manaus están muy bien. Puedes moverte en uber hacia las zonas turísticas, la piscina en la terraza te ayuda a relajarte y el servicio del personal es muy bueno. Volvería

Friends_and_family Family

6/10

Pleasant

24 Jun 2025

allan

Equipe boa, hotel limpo, mas a Cama é muito ruim

Falará dos pontos positivos que são interessantes, mas o negativo pesa demais.
Positivo: hotel muito limpo e o café da manhã, pago a parte, é excelente. Contudo, a cama é desagradavelmente desconfortável, de molas bem duras que fazem pressão em vários pontos do corpo e os travesseiros muito duros e altos também. O staff é bem capacitado e educado, pecando no conforto da cama, que não minha opinião é fundamental.

10/10

Exceptional

20 Jun 2025

JOAO Victor

Incrível

Business

8/10

Excellent

19 May 2025

Clovis

Muito bom ! A localidade não tanto, no aspecto geral um bom hotel com um bom café da manhã !

Friends_and_family Friends

2/10

Poor

11 May 2025

Verified traveler

Fui comemorar meu aniversario junto com a familia, no entanto, não recebi nem um parabéns. e ainda por cima quiseram me cobrar por uma pequenissima mancha de chocolate no lençol. Foi um desgaste horrivel até o gerente usar de bom senso, e não me cobrar por este acidente que seria facilmente resolvido com uma lavagem na lavanderia...

Friends_and_family Family

10/10

Exceptional

28 Apr 2025

Joao

Minha experiência neste hotel foi simplesmente incrível e superou todas as expectativas. Desde o momento do check-in até o momento da minha partida, fui recebido com extrema cordialidade e profissionalismo por toda a equipe. A recepção foi muito eficiente, o processo de entrada foi ágil e os atendentes sempre muito bem treinados, simpáticos e dispostos a ajudar em todas as necessidades.

O quarto em que fiquei hospedado era espaçoso, extremamente limpo, confortável e muito bem decorado, com uma atenção especial aos detalhes que fizeram toda a diferença. A cama era extremamente confortável, o enxoval de alta qualidade e o ambiente transmitia uma sensação de aconchego e tranquilidade perfeita para uma estadia relaxante. Além disso, o quarto contava com uma excelente infraestrutura: ar-condicionado silencioso, televisão de tela plana com vários canais, frigobar bem abastecido e uma conexão Wi-Fi estável e rápida, fundamental para quem precisa trabalhar ou se manter conectado.

As áreas comuns do hotel são igualmente impecáveis. O lobby é moderno, confortável e decorado com muito bom gosto, oferecendo ambientes para socialização e relaxamento. A área da piscina é maravilhosa, com espreguiçadeiras confortáveis e um serviço de bar eficiente, ideal para momentos de lazer. A academia do hotel é bem equipada, com aparelhos modernos e em perfeito estado de conservação, permitindo manter a rotina de treinos mesmo durante a viagem.

O café da manhã foi um dos pontos altos da estadia: uma

Business

10/10

Exceptional

21 Apr 2025

Francinaldo

Muito bom

Friends_and_family Family

10/10

Exceptional

11 Jan 2025

Marcos

Hotel de excelência

Hotel bem localizado, com fácil acesso, ao lado de um Shopping. Quarto bem equipado: duchas de qualidade, varal, lenços maquiagem, secador de cabelos, chaleira elétrica, ar condicionado ótimo. Um pouco de barulho em função da avenida, mas não atrapalhou nosso sono. Café da manhã muito completo, várias opções. Único ponto negativo foi o restaurante do Hotel. Jantamos lá um dia à noite e a comida não estava boa, infelizmente. Mesmo assim, o hotel em si nos surpreendeu. Entre os hotéis de rede que nos hospedamos, esse foi o melhor.

Friends_and_family Family

8/10

Excellent

21 Nov 2024

Camila

Hotel confortável e limpo

Hotel confortável e muito linpo. O único apontamento é o jantar. Incluí na minha estadia e não valeu a pena o preço. A sensação é que serviam no dia seguinte o que sobrou do anterior.

10/10

Exceptional

20 Nov 2024

Giselle

O Hotel Holiday In é maravilhoso!

O Hotel tem ótima localização; a segurança é garantida, o atendimento é excelente; as condições de limpeza são ótimas; estrutura nova; piscina e áreas de lazer muito boas. O café da manhã é maravilhoso! Enfim, não poderíamos ter escolhido hotel melhor!

Friends_and_family Family

10/10

Exceptional

22 Oct 2024

Wilfried

Liegt etwas außerhalb, aber mit dem Taxi auch schnell an der Oper Amazonika!
Das Personal ist super freundlich und hilfsbereit!

8/10

Excellent

21 Sep 2024

Verified traveler

滞在中は特に不便を感じませんでした。あえて言うならエアコンを最低温度に設定していましたが穏やかな感じでした。設定温度どおりになればいいと思います。

Business

8/10

Excellent

02 Sep 2024

JOSE TARCISIO

Hotel é longe do centro

Partner

8/10

Excellent

20 Aug 2024

Antoine

10/10

Exceptional

16 Aug 2024

Valerio

Ótima localização

Bom hotel, muito proximo da região industrial, ótimo atendimento dos funcionarios e farto café da manhã

Business

10/10

Exceptional

27 Jul 2024

Naiara

Excelente

Primeira vez em Manaus e já quero voltar de novo. Hotel muito bom ,voltarei mais vezes com certeza .

Friends_and_family Family

6/10

Pleasant

08 Jul 2024

Verified traveler

Hotel muito bom

O hotel é muito bom, café da manhã farto e com muitas opções saborosas, jantar bom também.
Minha única reclamação é sobre o ar condicionado do quarto, que não dava pra regular bem e ficava muito frio.

Friends_and_family Family

10/10

Exceptional

27 Jun 2024

Mariana Gabriela

Excelente atencion y servicio
Volveria sin dudarlo

Leisure Family

10/10

Exceptional

01 Jun 2024

Mariana Gabriela

El hotel 10/10. Volveriamos indudablemente

Leisure Family_with_children

10/10

Exceptional

20 May 2024

Fernando

Tudo incrível!

Partner

8/10

Excellent

24 Dec 2023

Vahé

Ich war 2 Tage in dem Hotel, welches am Rande eine Industriegebiets liegt. Das Zimmer war im 9.Stock und hatte eine separate Dusche und ein WC. Der Zustand ist gut und alles war sehr sauber. Das Hotel liegt an einer Strasse und der Verkehrslärm war zu hören. Im Restaurant wird eine sehr gutes Frühstücksbuffet angeboten. Abends kann man dort auch gut nach Karte essen. Das Personal war sehr freundlich ud hilfsbereit. Das Hotel hat eine Wäscherei und WLAN steht zur Verfügung.

Leisure Self

10/10

Exceptional

03 Nov 2023

Carla

Excelente hotel.

O Hotel é maravilhoso, muito bem conservado, atendimento bom.
Único problema que tive foi no primeiro café da manhã, que a funcionária veio me abordar informando que minha diária não contemplava o café da manhã, foi um equívoco, eu disse que resolveria isso na recepção. Achei a abordagem grosseira além de que poderia ter sido feita em outro momento, já que eu estava hospedada e se fosse o caso poderia ser cobrada.

Friends_and_family Family

10/10

Exceptional

18 Jan 2023

Herbert

Excelência.

Experiência de excelência.
Vista, localização, atendimento.
Destaque para a estrutura de lazer, na cobertura do hotel, com conforto e privacidade.

Partner

8/10

Excellent

22 Sep 2022

Jardel