Name: Akara Hotel Bangkok
Address: 372 Sri Ayuttaya Road, Phyathai, Rajthevi, Bangkok, 10400, TH

10/10

Exceptional

29 Jul 2026

James

Hotel is an amazing place to stay and dont forget the incredible views from roof top bar at night!!

2/10

Poor

05 Apr 2026

Trevor

Awful hotel. would never stay here again.

Family_with_children

10/10

Exceptional

26 Mar 2026

Richard

Excellent stay. Great staff. Wonderful room. I would definitely stay again.

Partner

10/10

Exceptional

19 Mar 2026

Jacob

Very friendly staff, 5 star service. Great room, comfy bed, with a great breakfast. Tv could be more user friendly

Partner

8/10

Excellent

16 Feb 2026

Lantega

Helpful staff. Only con was that the water temperature in the shower never got to

6/10

Pleasant

10 Feb 2026

David

Hotel was undergoing construction which made pool area and rooftop bar noisy and inconvenient

10/10

Exceptional

16 Jan 2026

Dana

Nice boutique hotel, great hospitality.

Leisure Self

10/10

Exceptional

13 Jan 2026

Patrick

Staff all spoke English well. Helpful in arranging cabs. Room was clean. Rooftop bar and pool was very nice

Leisure

8/10

Excellent

14 Dec 2025

David

The staff was among the most helpful I’ve ever experienced. The happy hour featured local high school musicians- excellent. Easy access to the metro, but the walk there from Central World Mall is hectic and a little rough.

Leisure Partner

4/10

Poor

27 Aug 2025

Jana Valerie

After checking in, it was obvious the room was not cleaned well. There was a dry spill on the floor and stains on the bathroom sink and desk. Once I checked out and had to go back to the room to retrieve a forgotten item, I saw a gentlemen only making the bed instead of stripping the sheets. This gave me the inkling that they reuse sheets if not obviously dirty. Lobby staff were excellent, however.

Leisure Partner

10/10

Exceptional

12 Aug 2025

Les

5 star check in service

We returned to A,Arab after our European trip and after an 11 hour overnight flight we arrived at the hotel at around 8am and were exhausted. Rey on the front desk was marvellous. He understood our dilemma and went to work trying to find us the earliest check in. By 9.30am we had our room clean and ready for us. The room was very spacious and the bed very comfortable and enormous. The room was exactly like the photos and internet access was quick and reliable. We were within walking distance from Platinum mall and baioke towers shopping area (both excellent places to find a bargain).

Partner

10/10

Exceptional

24 Jul 2025

Stephanie

Great hotel in fabulous location. Rooms very clean. Staff very friendly. Great value for money. Highly recommend.

6/10

Pleasant

24 Jul 2025

Les

Nice hotel but would benefit from upgrade

Nice hotel. Very handy to Ratchaparup train station. Walking distance to Platinum Mall. Staff are very pleasant and attentive although it seemed only the lady on reception could speak English. We phoned up for some ice to be sent to our room and they kept asking what we wanted with our rice. Then someone turned up with a spare blanket. We did eventually get the ice though. The TV wasn’t working when we got to our room and unable to fix it they left us with a keyboard to navigate the channels.
The room was clean but the lights on one side of the bed did not work. We were given no soap or liquid body wash so we bought our own from the 7eleven close by. The meal selection was average so we ate out most nights.
Nice convenient place but could do with an upgrade.

Partner

4/10

Poor

27 Jun 2025

Kelwyn

This hotel is very nice and the staff is very friendly. The view from the rooftop pool and restaurant is great and the breakfast is tasty. I would have rated this hotel at least a 4, however the night before checking out the hotel informed me I would be charged 200BHT for a stained wash towel. The wash towel was not stained but was dirty due to the fact that my feet got dirty from walking in Temples with shoes and socks.

10/10

Exceptional

09 Jun 2025

Grace

Good location and very nice hotel. The hotel staff were really the shining star during our stay! Everyone was so friendly, helpful and warm. We enjoyed the pool to cool off after a long day of exploring the city. The breakfast was wonderful too. We will stay here again when we return!

Leisure Family

6/10

Pleasant

29 May 2025

T S

nothing special

Business

10/10

Exceptional

26 May 2025

Kaihui

An excellent small hotel with an easy access to the Airport line. Plenty of shopping and restaurants nearby. Friendly staff and clean facilities.

Leisure Family

10/10

Exceptional

16 May 2025

CHIAYI

Good location

Business_and_leisure Self

6/10

Pleasant

31 Mar 2025

Thomas

After the earthquake, we couldn't reenter the hotel, so we lost that night's stay. The following day, when we were allowed to retrieve our belongings, that stay was not refunded either.

Leisure Partner

10/10

Exceptional

20 Mar 2025

Becki

Beautiful room and comfortable bed. Very relaxing after traveling for 24 hours.

Leisure Partner

10/10

Exceptional

15 Mar 2025

Trace

Clean, good breakfast and cocktails, grinedly staff and went above and beyond for us.

Leisure Partner

10/10

Exceptional

14 Feb 2025

David

Beautiful, spacious and pretty luxurious. The staff is very friendly and helpful. I would start the again.

Leisure Family

10/10

Exceptional

22 Jan 2025

Jim

One week in Bangkok

One week stay, very nice hotel along with great staff outstanding service. Free appies every day in the library, breakfast had different types of food every day. Highly recommended

Partner

10/10

Exceptional

08 Jan 2025

Antoinette

Perfect! 10/10 for everything. I mean everything.

Self

10/10

Exceptional

02 Dec 2024

Mishanna

Bangkok was the first stop in our trip, and I really liked that this hotel was close to a lot of the activities we planned. The whole interior was top tier, and the rooms were so beautiful. It was such a relief to step into the quiet of the hotel after the hustle and bustle of all the activities. The rooftop bar was also such a great addition. We had drinks one night and just stayed for a few hours taking in the scene and lights. 10/10 would recommend!

Leisure Partner

10/10

Exceptional

01 Nov 2024

Destiny

The staff were so kind, welcoming and accommodating.
The room was clean, spacious, the bed was comfy.
The food at the restaurant was great and the view at the rooftop pool/bar was amazing!
Will stay again

Leisure Self

10/10

Exceptional

27 Oct 2024

Gina

Comfortable and easy place to use as our \"home base.\" Staff went above and beyond to be helpful, and we needed plenty of help as first-time travellers to Thailand.
Thanks especially to Thurain! He came to our rescue more than once.

Leisure Family

10/10

Exceptional

27 Oct 2024

Nur Erra Syahirah

This hotel is such a gem. Walking distance to Ratchaprarop station means hasle-free commute from the Suvarnabhumi Airport to the hotel. Aside from that, this property is a walkable distance to the Pratunam shopping district which is sooo appreciated, especially if you love their morning wholesale market.

Additional to the location, the hotel itself has warm and friendly front desks and an amazing hospitality (free afternoon snack prior to check in). The gym was pretty decent too.

Overall, I would definitely come here again!!

Leisure Friends

10/10

Exceptional

23 Sep 2024

grant

This was a wonderful Hotel with beautiful rooms and fantastic staff, who were extremely helpful. We enjoyed the Rooftop Bar and Restaurant where we drank and ate for the one evening we stayed there. We didn't use the rooftop pool but it's next to the bar and the views at night with the city lit up are super!

Partner

10/10

Exceptional

31 Aug 2024

Gerald

Great staff. Great location.

Leisure Partner

10/10

Exceptional

28 Aug 2024

Stephen

The room itself was very unique and cool. Just something the pictures cannot do justice.

The pool also has one heck of a view!

Leisure Partner

10/10

Exceptional

20 Aug 2024

Caelum

Amazing staff who were super helpful. Had a wonderful stay with stunning facilities, including easy access to the many markets and shopping centres. Rooftop bar and pool are spectacular too

Leisure Friends

10/10

Exceptional

18 Aug 2024

Hunter

:)

Leisure Partner

10/10

Exceptional

09 Aug 2024

Tom

We had a fantastic stay at the Akara, the rooms are luxurious and very clean. Along with this they have a lovely pool and bar area with staff who are welcoming and eager to help.

Leisure Partner

8/10

Excellent

31 Jul 2024

Henry

Overall a good experience, not without it's issues though. Firstly, our transfer from BKK airport to the hotel didn't show up, apparently because the member of staff left the company before booking. They did rectify this and refund our transfer booking. Secondly, there was some dirt or potentially human waste on the bidet hose, which clearly wasn't cleaned properly before we checked in. This was sorted after we raised it with the front desk.

Other than these issues it was a pleasant stay.

Leisure Partner

10/10

Exceptional

15 Jul 2024

Peter

Excellent

Leisure Family

8/10

Excellent

04 Jul 2024

Kiley

The staff went above and beyond to help guest. Great breakfast, including western and eastern options. I loved the king room setup. My only complaint is the shower mat had mold on it and needed to be cleaned.

Leisure

10/10

Exceptional

23 Jun 2024

Abu

My stay was excellent and service is very good.

The rooms feel luxury and Hugh quality although they are a bit small but for the price it's completely worth it.

They also have a lounge area with free snacks and nibbles which was beyond simply basic nibbles rather delicious and extravagant.

Location is really good too, managed to walk to quite a few places and avoid the Bangkok traffic.

Leisure Family_with_children

6/10

Pleasant

23 Jun 2024

Nadeem

The Front Desk Manager (female) on Check In (on 21 June 2024. was extremely difficult and not Welcoming and miserable

All other staff were good ….. Just Front Desk Manager was not nice Front Desk Check In (Normal Staff) we’re good.

Leisure Family

10/10

Exceptional

20 Jun 2024

ben

Staff were attentive and the roof top pool and bar were great

Leisure Partner

10/10

Exceptional

15 Jun 2024

Tom

Very easy check in and great stay

8/10

Excellent

28 May 2024

John

Stayed a few days. Very convenient to the airport ring.

Friends_and_family Family

10/10

Exceptional

27 May 2024

Heidi

Charming and Old World Feel. But still swanky

6/10

Pleasant

04 May 2024

Roy

Ray the customer relations person was excellent and very helpful the whole time of our stay.He did above and beyond for us starting from arranging our transportation, gave information about the tourist attractions spot that we wanted to see or need to see, made our stay more comfortable less stressful and ending with good free snacks daily that he always reminded us about the snacks and entertainment with kids that made our stay more relaxing!

Leisure

8/10

Excellent

04 May 2024

Anne

Roof top bar was fabulous- the food not so fabulous

Leisure Self

10/10

Exceptional

03 May 2024

Tom

The Akara staff were very nice and helpful and the hotel location is good for walking the bustling area near the CentralWorld mall.

8/10

Excellent

30 Apr 2024

Tommy

Every time i took a shower it would set the smoke detector off and front desk would send someone up to make sure i was not smoking in the room this happened 5 different times and was great having to explain to staff that im trying to take a shower just in a towel but other than that clean good facilitys and great view

Leisure Partner

10/10

Exceptional

29 Apr 2024

BERENICE

The hotel is really nice and the staff does provide a great service

Leisure Partner

8/10

Excellent

27 Apr 2024

Shanelle

This hotel is very close to Siam Paragon and MBK. It has some options for food if you walk around. The BTS is also very close (a con if you need complete silence to sleep).

The room was very clean with only a few things looking out of place ( the air vents were hanging out of place a bit). The bed was comfortable. It is a firm but included a mattress topper. The bed is a bit high for those who might have mobility issues.

The only thing was that the tub and the shower curtain were a bit dirty. They also will not let you check in until 2pm which was rough after traveling for 24 hours. They did take our bags. We opted to have breakfast at the hotel and then headed to the mall.

Leisure Partner

8/10

Excellent

14 Apr 2024

Blair

The property itself is great. Modern lobby and modern rooms. I stayed in an Akara Deluxe suite which had a large king size bed, bath and separate toilet room. The bed was comfortable. The shower had excellent pressure. The TV was very difficult to get working and logged into any streaming services. Minibar was well stocked and reasonably priced. The pool and pool area were good and clean. The barracuda rooftop bar was very nice and again well priced. Buffet breakfast had good choice. Some issues that were poor were that the bed linen and towels definitely were not changed everyday despite the room being asked to be made up. Staff appeared more preoccupied with their mobile phones than opening doors for guests. You were able to smoke drugs on the rooftop bar also which was not ideal. Staff members also had a very poor grasp of English as when asked if we could book afternoon tea 4 times (also showing a photo of the afternoon tea) we would not get through to them. The hotel is 5 star rated however, I would not agree it is. Other than the above issues, it was a comfortable stay however, I would try somewhere else in Bangkok if I were returning.

Leisure Partner

2/10

Poor

14 Apr 2024

Verified traveler

Zero maintenance hotel

Worn out furnishings with no maintenance. Poor noise insulation. Broken door. No extra security to access lift, anyone may access to rooms.

Self

2/10

Poor

14 Apr 2024

Verified traveler

Zero maintenance 3 star hotel

Worn out furnishings with no maintenance. Marketed as 5 star but should be 3 star. Poor noise insulation.

Self

8/10

Excellent

08 Apr 2024

Hannah

The rooms were nice, had a home feeling to them. The pool hours were short. Most of the staff was friendly and helpful. The food at the restaurant could be better. I would say though, the breakfast was probably the best selection of food that the hotel has to offer.

Leisure Friends

10/10

Exceptional

02 Apr 2024

JENNIFER

Beautiful funky boutique hotel, was only there sadly ine quick night. Room is cool with large jetted tub open balcony. Wetbar.. and just neat layout. I think all all od thailand beds are hard from us stardatds.. we didnt get to use restarant or pool but checked out.. it was nice.

Leisure Partner

8/10

Excellent

26 Mar 2024

Shané

The staff here was amazing! Location was right near the rail from the airport so that was a plus.

Leisure Friends

10/10

Exceptional

24 Mar 2024

Antonia

We had a wonderful stay in Akara Hotel. The staff were all so lovely and helpful - special mention for Kaye, Ray, Rich & Chay who were so courteous and kind. The hotel itself is beautiful with all the amenities you could need. The room was spacious and comfortable. The hotel is very well situated to walk around the city with close transport links. We will certainly be returning to stay here! Thank you.

Leisure Family

8/10

Excellent

24 Mar 2024

John

The staff were very friendly however many were inexperienced, service was hit and miss. Meals arriving at different times. Overall a very clean hotel, I would visit again

Leisure Family

10/10

Exceptional

14 Mar 2024

ANTHONY

I will definitely stay here again! Clean - excellent location to shopping/dining.

Business_and_leisure

10/10

Exceptional

14 Mar 2024

Gabriela

Beautiful room with skyscraper views of Bangkok
Great pool on rooftop
Delicious breakfast buffet
Quiet the haven to return to after a hectic day out and about in Bangkok

Leisure Partner

8/10

Excellent

14 Mar 2024

Jenice

This is a very nice hotel, and it was my second stay. The first time was in November 2019. The hotel is nice and near a train station. My room had a funny odor coming from one of the drains, which is why I’m rating this hotel a 4.

Leisure Self

8/10

Excellent

11 Mar 2024

Nicholas

Hotel is ideally placed on the direct airport rail link, and therefore easy to utilise the other rail/metro options.
Only negative was the fact that we had flown overnight and arrived at 0830am and the room wouldn’t be ready until 2pm.
To be fair the reception staff were really good allowed us to have a shower and they we were able to sunbathe by the pool.

Leisure Partner

10/10

Exceptional

09 Mar 2024

Alexandra

Loved this hotel. Wonderfully clean with great staff and facilities. The decor is well thought out with an eclectic mix of modern and decoish style. We had a really spacious room with a jacuzzi bath, separate shower and separate toilet. Marble and wooden floors with rugs made it really homely and comfortable. The view from the balcony was great. Fabulous to have a bit of live music on the 2nd floor (violinists) and delicious snacks were served which were really welcome in the afternoon pre-dinner. Nice pool with a view and above that a great rooftop bar which also served a selection of different food. Can highly recommend this hotel and would definitely stay again on our return. Perfectly placed for the train journey from and to the main international airport at a very reasonable cost of just 40 baht!

Leisure Partner

10/10

Exceptional

05 Mar 2024

Emily

Beautiful boutique hotel

Leisure Friends

8/10

Excellent

24 Feb 2024

Noel

Really nice boutique style hotel located on the Airport Rail Link (ARL). Very friendly staff and nice dining choices including a great breakfast and cute happy hour with creative canapés and beverages. Very walkable area close to BMK and Pratunam Market. The pool isn’t really much to speak of though.

Leisure Partner

6/10

Pleasant

23 Feb 2024

Sudhakar

Air cons dint work properly.Breakfasg menu was limited.

10/10

Exceptional

21 Feb 2024

Eric

Close to the airport railway link, which was very useful for getting around the city and the arrival/departure. Next to a noisy highway, but wasn't a major issue being in a big city where it's noisy everywhere. The room was in good condition for an older hotel, and everything was clean. Great service and friendly staff.

Leisure Partner

10/10

Exceptional

21 Feb 2024

Anatoli

Great location
Good hotel and service overall

Leisure Family

10/10

Exceptional

15 Feb 2024

Theresa

When you arrived in your taxi, two men rushed out to help you with your luggage. Everyone was very, very helpful and polite. Our room was huge. Afternoon tea was complimentary. We walked a mile or two to two shopping malls. We had dinner above the rooftop pool, which was very nice.

Leisure Family

8/10

Excellent

14 Feb 2024

Mary

The Akara Hotel is a beautiful, classic hotel located in the center of Bangkok. The decor is stunning and elegant with marble floors and exquisite wall coverings throughout. The hotel has 17 floors and two elevators. We never had to wait for an elevator. I don’t know how they managed this, but it was greatly appreciated! The breakfast buffet was wonderful with a wide range of variety and selections. In addition, the staff was very friendly and accommodating. The view of Bangkok from the bar on the top floor was unbelievably beautiful and definitely a big draw for the hotel.
However, nothing is totally without a problem or two. The television in our room was not working. We mentioned this to the woman at the front desk. She had someone look at it, but it still had not been fixed. Rather than waste additional time (there was always a small language barrier), we decided to forego the news for the week. We also had an unfortunate experience at the Filipino restaurant in the hotel. The concierge recommended a certain Filipino dish for us to try. The dish was described on the menu in a clear and certain manner. When our food came, however, it was totally unlike the dish described on the menu. It was inedible, but due to the language barrier, we were unable to explain why we were unsatisfied with the meal. Would suggest the waiters clearly explain the food choices on the menu, especially if they are different than what is pictured on the menu.

Leisure

10/10

Exceptional

10 Feb 2024

Danny

Beautiful room and beautiful hotel. Great location and would definitely stay again

Friends_and_family Friends

10/10

Exceptional

01 Feb 2024

Robert

Really nice hotel, super convenient for train straight from airport. Also fine for getting to any location. Great facilities and the free snacks and tea mid afternoon is a really nice touch.

Leisure Partner

10/10

Exceptional

29 Jan 2024

Sherrie

The hotel is very nice.

Leisure Partner

10/10

Exceptional

28 Jan 2024

Christine

Clean hotel. Very cute boutique hotel.

Leisure Family

10/10

Exceptional

26 Jan 2024

joseph

Very nice and comfortable hotel with excellent breakfast and rooftop bar and view

Leisure Partner

10/10

Exceptional

24 Jan 2024

Isabella

Great stay! Very classy hotel with a wonderful staff.

Partner

10/10

Exceptional

14 Jan 2024

Michael

Property is very clean and rooms are clean and comfortable. Staff is excellent and very friendly, go out of there way to assist in any way. Definitely recommend

10/10

Exceptional

13 Jan 2024

Teri

This hotel was lovely! They upgraded us to a suite. The restaurant was great and the breakfast buffet was exceptional. It’s definitely worth the money. The hotel is not on the river but you can take a taxi. We enjoyed the Indian market a short walk from the hotel.

Leisure Partner

6/10

Pleasant

10 Jan 2024

Irfan

Objectively, the room looks like the photos and it looks good. However, the hotel itself is much smaller than I thought. The lobby was tiny. Each floor has only 6 rooms. The pool is actually nice, but also, quite small.

The view we got, facing the train station, looks down on what seems to be a slum area. We kept our curtains closed the whole duration of our stay because the view looks very sad.

The room, while looking like the photos, feels old. There is a faint smell of the toilet in the room, which goes away after leaving the air purifier and AC on for a while, but it comes back everyday. The bathtub, while usable, leaks water very quickly, so we had to leave the tap on if we need to use it. The handle on the basin’s tap was loose and shown signs of multiple fixes, but it comes off all the time when I try to use it.

The room soundproofing is also terrible. You can hear the train noises from outside the window even with the curtain on. I can hear music from the next door neighbor very easily.

The one good thing about the room is the size. It is quite spacious.

The breakfast was deeply disappointing and inconsistent. There are quite a few things to choose from, however, none taste good. Even the fruits doesn’t taste good most of the days.

Overall, I did not have a 5-star experience. At the price point I think there are better options in Bangkok. However, it’s probably the most spacious at that price point.

Leisure Partner

10/10

Exceptional

14 Dec 2023

Jaidlyn

The view from the pool and rooftop bar is AMAZING!

Leisure Partner

6/10

Pleasant

09 Dec 2023

Katherine

Mediocre stay

Our stay at this hotel was okay. Really great location near lots of shopping and night markets. But the hotel wasn’t so good - pool was very small, room was noisy and room service food was horrible!

Partner

10/10

Exceptional

07 Dec 2023

Catherine

Very nice and clean. However the traffic made it very difficult to sleep. Staff was amazing!

Leisure Family

10/10

Exceptional

03 Dec 2023

Thomas

Great value for money

This hotel was very good value for money The hotel was clean and the staff were friendly. Somewhere I would be happy to return to. Confidently located next to one of the train stops to and from the airport which makes it very easy to beat the Bangkok traffic. The location is quiet but not far from lots of sights.

Partner

10/10

Exceptional

03 Dec 2023

Sade

Our stay at the Akara was amazing.
The location is extremely convenient and easy train and taxi access to all key locations across Bangkok. Defo recommend that you take the train from the airport as it’s only 35 mins and far less time and cost than taking a taxi.

Staff were generally amazing and attentive to all our needs. Checkin was easy. The only thing I would say is I would have liked to see an acknowledgement of our honeymoon in the room given that I provided easier notice of this to the hotel but this was a small point.

Property was excellent. Had a classic yet modern finish.

We definitely recommend Akara to anyone as a great place to stay whilst in Bangkok. It’s a beautiful place.

The only recommendation I would make is that they make pancakes fresh not in advance but this is true of most hotels in Thailand not just Akara.

Leisure Partner

10/10

Exceptional

10 Nov 2023

Chinnuwat

A bit noisy from ambulance sound

Leisure Friends

8/10

Excellent

03 Nov 2023

James

Very close to BTS train, easy to get to suvrabathum airport.
Close to major shopping centre's.
Room was nice.
Pool area wasn't very enticing.
Overall good place to stay.

10/10

Exceptional

02 Nov 2023

Peter

Nice hotel. Breakfast caters more for Asian visitors rather than Western Visitors but that’s not too much of an issue. Don’t expect the British breakfast lol.

Self

8/10

Excellent

31 Oct 2023

Allan

Neighbour reflected normal Bangkok

10/10

Exceptional

18 Oct 2023

Astrud

This hotel is AMAZING!!!!

This hotel was superb!!! The attention to detail on everything is absolutely amazing. This will become our Bangkok preferred hotel, for sure!!! Highly recommend it!!!

Partner

6/10

Pleasant

24 Sep 2023

Tayseer

No closets for cloths , tv channels very poor
You cant change channels by remote control only by keyboard, Bath chair is separated from Bathroom, No tea table
Rooms too small also the swimming pool
The swimming pool is narrow.

Friends_and_family Friends

10/10

Exceptional

23 Sep 2023

Angela

A lovely hotel with amazing staff
Food in the restaurant was amazing!
Would definitely recommend

Leisure Partner

10/10

Exceptional

07 Sep 2023

Farah

Room is clean, comfortable and furnished to my taste. I like the location which is a few minutes walk to the train station.

Partner

4/10

Poor

29 Aug 2023

KaLam

The cleaning is so so, and the window of the room is broken can’t lock. I was very disappointed.

Leisure Family

10/10

Exceptional

29 Aug 2023

Salman

Good

8/10

Excellent

23 Aug 2023

Gulvinder Singh

Loved everything about this property.

Leisure Family_with_children

6/10

Pleasant

16 Aug 2023

Maxine

Nice hotel

8/10

Excellent

11 Aug 2023

Kelvin Lim Ee

Hotel is actually tugged away from the ever busy Pratunam area which was part of the reason why I chose this hotel too. Upon checking in, Khun Tee greeted us. Requested for an early check in but rooms were only available after 2pm which was good enough. Anyway, we managed to check in and the room was comfortable. Nice bed, pillows, towels. The room I stayed was a deluxe room and the design was quite unique as the WC is seperated from the shower area. The shower area (mini tub) is not suitable for the elderly as you have to make a big step in and out of the tub and it could be slippery after the shower.

As for the remaining services of the hotel, I was pretty happy as they provided free light refreshments between 2-5pm. The only setback is that they don't serve hot coffee or tea. Maybe that can be considered.
The other thing I like to point out is the birthday celebration for my other half. My friend who travelled with me also had his birthday celebration which was only 1 day apart from my other half. However, the housekeeping actually did a simple happy birthday decoration on the bed. However, my other half didn't get the decoration. I do appreciate the hotel took the trouble to provide a cake but I just wondering how come the decoration was inconsistent?

The other issue I wanted to highlight is the hotel actually provides free Tuk Tuk service to the nearest BTS. This wasn't mentioned when I checked in. Only got to know about it when I saw the Tuk Tuk and asked the recepti

Leisure Partner

6/10

Pleasant

06 Aug 2023

KAI GUANG

As a true blue Singaporean who is always on the look out for high quality stuff, this is definitely not a 5 stars hotel. Fall short of a 5 star hotel. Hotel lobby is small and compact, 15-20 people there easily looked crowded already.
Good service staff which will pull your luggage for you when you arrived.
Rooms are modern and clean. Housekeeping service is great, make your bed, mop dry your toilet, change towels, refilled new water, shampoo and toothbrush. However, the actual toilet is separate from the bathroom (completely across the room) which is a little odd when you have to walk across the room to wash your hands.
Also, not the best room views. TV isn't Android TV, is seemed like some China IPTV system with poor Internet connection. I had difficulty watching pirated Netflix app, ended up just decided not to turn it on.
Room with Bluetooth JBL speaker. Lights and air-conditioning console by the bed side to turn on/off.
The price of staying is expensive btw, I hope I could choose other cheaper hotels with better interior design. 5 nights around $600 with no breakfast.

Leisure Partner

8/10

Excellent

09 Jul 2023

mark

Property was very nice and friendly. Would recommend this place for sure!!’

Leisure Partner

10/10

Exceptional

09 Jul 2023

Jacqueline

Staff were very helpful. Complimentary afternoon tea was refreshing and an added bonus.

Leisure Family

6/10

Pleasant

24 Jun 2023

Elizabeth

This hotel isn’t bad, but it’s not 5 star worthy at all. I am unsure why it is listed as a 5 star. It’s definitely not a horrible hotel though, but for what they claim it is, it didn’t live up to it.

The wifi was very slow, tv didn’t work, the room had an odd smell, they only gave you one key, etc. kind of a weird set up where the toilet is on the opposite side of the room so you have to walk across the room Jusf to wash your hands. The staff was very nice and helpful, though!

Leisure Partner