Name: Gusto Hotel Pratunam
Address: Soi Sangkarn, Petchburi Road, 89, Bangkok, 10400, TH

8/10

Excellent

05 Apr 2026

Onofre

Near shopping

Partner

10/10

Exceptional

14 Mar 2026

JOHNSON

Lovely

Self

10/10

Exceptional

19 Feb 2026

May

Excellent staff , clean room,
Good location

Family

6/10

Pleasant

13 Feb 2026

Paul

Staff were courteous and friendly but the rooms are very outdated and the cleaning could have been better.

Leisure Partner

4/10

Poor

10 Feb 2026

Sunantha

The staff was really great, as well as the location. Lots of street food around. The rooms are not reflective of the photos and the shower was made for someone 4.5 feet tall at maximum extension. Not great, I wouldn't stay here again.

Leisure Partner

10/10

Exceptional

28 Jan 2026

Sonika

Good and convenient it is in the main city

Leisure Friends

8/10

Excellent

14 Jan 2026

ma theresa

room was clean, friendly and helpful staff, was able to cater our needs

Business_and_leisure Family_with_children

4/10

Poor

09 Jan 2026

Jade

The young man who helped me with my baggage to my room was great. The room had no windows. The “balcony” was an open space opposite a wall. The place felt very claustrophobic. The water didn’t get hot, and it felt like a fire hazard. There was bags and chairs and stuff everywhere. I was also harrrased by the counter staff because my son got mango on a towel. They asked me to wash my own towels…I thought that was the purpose of a hotel, to have your bedding and towels washed for you. It should be priced as a budget hotel, I found much better places with nicer amenities for the same price.

Friends_and_family Family

8/10

Excellent

10 May 2025

jacob

Nice food

Business_and_leisure Partner

8/10

Excellent

15 Dec 2024

Ron

The place was so so. The showers were designed for the local people. (To low). Took awhile to get a replacement in room safety box. Biggest problem with this box is it is not secured properly. Anyone can walk into the room and walk away with it. Pictures of hotel and room are misleading.

Leisure Partner

8/10

Excellent

02 Nov 2024

Myo

So close to Market!

6/10

Pleasant

30 Oct 2024

Myo

Not clean enough

Leisure Friends

8/10

Excellent

08 Mar 2024

Aaron

Situated right in the heart of the tourist traffic this place is noisy. Not so much the rooms, but just the surrounding area. There are people and traffic everywhere. The hotel itself was good though and the staff were friendly. A free 30 minute massage on arrival was a good treat too.

Leisure Partner

2/10

Poor

04 Dec 2023

Acienda

Property is NOT up to date. There ARE MOLDS and STAINS on the walls, bed sheet and bed frames. After finding lots of mold in the bathroom walls, I explain to the front desk I cannot stay in the hotel and would like a refund since I booked the hotel a couple hours prior. Staff told me to contact Expedia for the refund and that they’ll also move me to another room. I never asked to be upgraded but they upgraded me. The new room also have stains and mold. I woke up the next day and was SICK! Mind you, it was my 1st day on my vacation. I was pissed off, packed my stuff and checked out. Staff assured me I would get my refund once Expedia released it to them. They even checked me out on their system and said everything is fine. I had to book another new hotel (so much cleaner and nicer)! Now I’m fighting for my refund back and they’re unwilling to cooperate saying they never agreed to refund me! What a piece of crap hotel. If you don’t mind sleeping with molds and stains, then sleep here! Otherwise, avoid at all cost!!

*FALSE ADVERTISEMENT HOTEL*

Leisure Partner

6/10

Pleasant

01 Dec 2023

Stuart

This is a strange hotel, has a seemingly unused massage area at the front, and another business or two before you reach the check in. I was upgraded from a “superior” room - the room I got was intensely basic. The safe didn’t work, strange green light above the bed, windows blocked by walls so it was always dark, shower ran lightly and switched in and out of hot and cold. The reception was always completely deserted after midnight.

The hotel is on a super interesting and busy street, lots of street vendors, and a street market most days that was a challenge to get through. Very close to the rail link for the airport.

Leisure Friends

2/10

Poor

25 Aug 2023

mahmood dawood

Terrible

Terrible, worst hotel, photos in the hotels.com are deceptive, I request all to avoid staying in this Hotel.

10/10

Exceptional

08 Aug 2023

Gregory

Great value for money. Night markets outside.
I’ll stay again

Leisure Family_with_children

8/10

Excellent

28 Mar 2020

Verified traveler

We had requested a room on a higher floor and were given room 812 which consisted of a large room (with fridge, TV, kettle (no cups/supplies), desk, chair, plenty of storage), en-suite bathroom with shower/bath combo (2 bath towels (no hand towels), bathmat, soap dispenser, shower cap, toothbrushes) and small balcony (no furniture). Rather strangely, there was a large “window” between the bathroom and bedroom with a drop-down blind (in the bedroom) that could be lowered to give you privacy. The aircon, hairdryer and Wifi (code changed daily) worked well. There was a slight leak from the shower/bath (not enough to bother us). Despite overlooking the street, there was no noticeable noise. The room safe was free and two bottles of complimentary water were provided daily. Everything was clean and well-presented and housekeeping throughout our stay was good.
The breakfast/restaurant/bar area was on the ground floor. The breakfast buffet selection was not big but good enough and offered western and asian items as well as fresh fruit, bread/toast, juice, tea and coffee. Dishes were quickly replenished when necessary. We had dinner in the restaurant on one occasion and 2 meals with 2 beers was less than 500 baht.
The lobby area offered a water dispenser, tour desk and comfortable seating.
The hotel was towards the end of a small alley-road and only 5 minutes walk from Ratchaparop Train Station using the shortcut. Pratunam Market and various Malls were a few minutes walk away and

Leisure Partner

10/10

Exceptional

08 Dec 2019

Verified traveler

There are no wash rags or bath mat in room. Maid said they don’t have any.

Leisure

2/10

Poor

07 Dec 2019

Gerhardt

I like the lobby, but other than that the room is dirty, breakfast not worth it, for the money could have had a better value. Not impressed.

Leisure Friends

10/10

Exceptional

06 Dec 2019

Rosemary

Love staying here. Friendly staff. 3rd time staying at this hotel.

WiFi is spoty.

Friends_and_family Family

8/10

Excellent

24 Nov 2019

Verified traveler

The location is very good. Right smack at Pratunam morning and night market. We had a 2 room, 4 adults (connecting) room. The room size is big, but don't expect the room to look fancy. They are clean but regarding maintenance, it is poor. Chipped tiles in bathroom and black grime. It's okay for such pricing. I'll stay there again for the price and for a short stay.

Leisure Friends

6/10

Pleasant

21 Sep 2019

CSR

The property is old and not properly maintained. Air condition is installed right beside the window and the noise is very loud.

Leisure Self

6/10

Pleasant

24 Aug 2019

Verified traveler

bellhop was kind helping us to communicate to the driver, whereas the receptionists does not smile and greet customers to make one feel welcome.

Leisure Friends

2/10

Poor

06 Aug 2019

Verified traveler

These count girl by the name of Nam was very very rules I went to the counter to check in she was playing with phone she td me can't u see I m busy just get loss go some where n sit I call u
I expect a good explanation on these I had been staying at these hotel for the last 5years these first I meet such a rude person

Leisure

10/10

Exceptional

26 Jun 2019

YuJean

Nice place to stay, 5 minutes walk to pratunam market and lots of tourists attractions

Leisure Family

10/10

Exceptional

24 Jun 2019

S.mon

Good prices for travelers and center of Bangkok city

Business Partner

10/10

Exceptional

22 Jun 2019

Peter

Staff friendly and clean room, near shopping mall such as platinum and pantip IT mall

Business_and_leisure Friends

10/10

Exceptional

22 Jun 2019

Verified traveler

I like the location because it is surrounding by local food shop and market

Leisure Partner

4/10

Poor

14 Jun 2019

Verified traveler

Room really tiny like in Hongkong..difficult to access as Hotel was at the end of small alley..Not recommended

Leisure Partner

2/10

Poor

21 May 2019

Terryl

Poor service

4/10

Poor

05 May 2019

Verified traveler

Property name is different from what you advertised, staff no smiling face all Bangladesh foreigners! Cleanliness in room terrible!

Leisure Partner

10/10

Exceptional

23 Apr 2026

MASAHIRO

スタッフの方が親切でした。

Self

6/10

Pleasant

24 Jan 2026

Vito

I mobili della cucina in camera erano da buttare. Andrebbe smontata, anche perché priva di qualsiasi utensile, è inutilizzabile. Completamente rotta. Il resto della camera passabile, anche se andrebbe migliorata la pulizia. Il personale cortese, molto gentili e professionali.

Leisure Family

8/10

Excellent

16 Feb 2024

Klaus

Sehr ordentliches Hotel inmitten des Markttrubels

Das Hotel hat uns alle, gerade aufgrund auch vereinzelter negativer Bewertungen sehr positiv überrascht: makelloses, sauberes Zimmer mit komfortablem Bett. Wir hatten ein Zimmer im 8. Stock und haben von dem Trubel draußen nichts mitbekommen und konnten super schlafen. Das Frühstück ist eher asiatisch ausgerichtet, es gibt aber auch Toast und Marmelade. Die Qualität der frisch zubereiteten Speisen war sehr gut und es gab jeden Tag ein wechselndes Angebot an thailändischen Speisen.
Im Eingangsbereich des Hotels existiert ein Massagesalon; wenn man das Hotel verlässt ist man mitten im Marktgeschehen mit zahlreichen Essens- und Einkaufsmöglichkeiten vor allem Nachts (Nachtmarkt).
Das Hotel bietet ein super Preis- Leistungsverhältnis für Bangkok. Jederzeit gerne wieder!

Friends_and_family Family

10/10

Exceptional

11 Mar 2020

Bhati

Good Experience, Room is also a good fit for me & Hotel is located in market so easily you can make rounds for Shopping What we are paying that much we want to get back as comfort & I think I am getting so I am Happy

Business

8/10

Excellent

10 Mar 2020

Solead

Good location and very convenient with lot's of foods stall and restaurant, nearby massage shop, Pratunam market and Platinum Mall. The hotel staff services are excellent, very friendly and helpful.

Business

10/10

Exceptional

09 Mar 2020

Thomas

Good location, close to the night market and shopping malls.
I was able to leave my luggage there after check-out for half day, this was very good

Business_and_leisure

8/10

Excellent

07 Mar 2020

San

Good hotel and provided with a smile. Convenient location.
Clean room, close to shopping area
Gusto Pratunam Hotel Clean, comfortable rooms, close to eating spots, tourist spots, and many tourist attractions in Bangkok.

Business

10/10

Exceptional

06 Mar 2020

Verified traveler

Nice and clean hotel.
Clean rooms and bathroom. Near shopping area.
Lovely stay. The service was great. Near shopping malls and shopping district. So many restaurants and street vendors

Business_and_leisure

8/10

Excellent

05 Mar 2020

Yeewaheva

Nice
great location good service nice breakfast . Many local foods just right below the hotel

Leisure

10/10

Exceptional

03 Mar 2020

Brandon

Good place
Good clean hotel. But overall worth it. Plenty of food options around, pharmacies, convenience stores, local shops etc.

Business_and_leisure

10/10

Exceptional

27 Feb 2020

Kanta

Perfect
Everything Is great about staying here Clean. Good AC Good shower heater Strategic location good.

10/10

Exceptional

19 Feb 2020

Jakky

Very Good
This hotel is just perfect while if your arrive in the late hours at Don Muang Airport. Very comfy beds and overall a good experience there.

Business

10/10

Exceptional

19 Feb 2020

Verified traveler

Very Good
This hotel is just perfect while if your arrive in the late hours at Don Muang Airport. Very comfy beds and overall a good experience there.

Business

10/10

Exceptional

05 Feb 2020

shailesh

Goed hotel

Leuk hotel in drukke winkelstraat

Friends_and_family Friends

8/10

Excellent

01 Jan 2020

Verified traveler

Il personale tutto molto gentili ed è vicino al centro è il costo delle camere sono buone

Friends_and_family Family

8/10

Excellent

03 Dec 2019

Hoy

Location perfect right in the middle of happening pratunam market. Shopping arcade, good ambience, close to many restaurants and money exchange s, Value for money yes.
Overall, considering location, shopping, eateries and facilities, the hotel is a perfect choice

Leisure Self

6/10

Pleasant

03 Nov 2019

Brenda

Staff can only speak very simple English in general. Toothpaste was provided on the first day only but needed requesting the next few days. Convenient location for street shopping but most Grab drivers couldn't find it. We had to walk to Baiyoke Sky Hotel nearby for Grab. The room facilities was a bit old.

Leisure Family

8/10

Excellent

21 Oct 2019

Verified traveler

Impressive hotel!!! The location is great, room clean and tidy bed are comfortable, very helpful staff. Highly recommended price is reasonable.

Business