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Hampton Inn by Hilton Cucuta

Cucuta · Colombia

Avenida 3E Calle 13 A Norte De SantView location

9.4/10Excellent623 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.4/109.4
Condition9.4/109.4
Neighborhood9.6/109.6
Amenities9.0/109.0
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hampton Inn by Hilton Cucuta

Due to the current travel environment, this hotel is currently not accepting guests for a short period. Reservations are available for future dates. Please see below for up-to-date policy information and ways to contact Hilton Guest Assistance. We look forward to welcoming you to the hotel soon.

Modern convenience and stylish comfort awaits at our Hampton Inn by Hilton Cucuta hotel. Our convenient location is minutes from downtown and industrial parks as well as all the shopping, dining and entertainment options at The Malecon and Ventura Plaza.

Settle in for a comfortable stay in one of our guest rooms featuring a clean and fresh Hampton bed®, mini-refrigerator and coffeemaker. Catch up on your favorite shows on the 40-inch HDTV or check emails at the work desk with free WiFi.

Start your day with a free hot breakfast, or if you're in a hurry, just grab a Hampton's On the Run Breakfast Bag, available Monday through Friday. Keep your exercise routine on track in our modern fitness center or catch up on work in our 24-hour business center.

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Our meeting room is a great place for meetings for up to 60 guests.

With a stay at Hampton Inn by Hilton Cucuta in San José de Cúcuta, you'll be within a 10-minute walk of Banco de la Republica Cultural Area and Ventura Plaza Commercial Center.

This hotel is 0.9 mi (1.4 km) from Colon Park and 0.9 mi (1.5 km) from Gobernación Norte de Santander. Make yourself at home in one of the 96 guestrooms featuring refrigerators and LCD televisions. Private bathrooms with showers feature complimentary toiletries and hair dryers.

Conveniences include microwaves, as well as phones with free local calls. Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in San José de Cúcuta?

This hotel has 66 square feet (6 square meters) of space consisting of conference space and a meeting room. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 12:00 PM
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

LGBTQIA+ friendly Professional property host/manager Property does not offer onsite COVID-19 testing Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available Cashless transactions are available
Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines CleanStay (Hilton)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Cashless payment methods are available for all transactions.
    • Contactless check-out is available.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Cashless transactions are available
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
    • This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
  • Minimal age
    18
  • Optional fees
    • Late check-out is available for a fee (subject to availability)
    • Cribs (infant beds) are available for an additional fee

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Banco de la Republica Cultural Area 0.4 km / 0.3 mi
Ventura Plaza Commercial Center 0.7 km / 0.4 mi
Colon Park 0.8 km / 0.5 mi
Cucuta Museum of Culture 0.9 km / 0.6 mi
Gobernación Norte de Santander 1.2 km / 0.7 mi
San Jose Cathedral 1.3 km / 0.8 mi
Circus Pop 1.3 km / 0.8 mi
General Santander Stadium 1.8 km / 1.1 mi
Ecoparque Comfanorte Cúcuta 3.4 km / 2.1 mi
House of General Santander 9.3 km / 5.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 2018
  • Number of floors (main building): 13
  • Single rooms: 58
  • Twin rooms: 38
  • Double rooms: 38
  • Accessible rooms: 2
  • hotel
  • American Express
  • MasterCard
  • Visa
  • Maestro
  • Wheelchair-accessible
Show 32 more facilities & services
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fiExtra charge
  • Local and international callsExtra charge
  • Airport ShuttleExtra charge
  • Room serviceExtra charge
  • LaunderetteExtra charge
  • Babysitting serviceExtra charge
  • 24-hour securityExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • NewspapersExtra charge
  • Dining area
  • Clothes dryer
  • Bar
  • Restaurant
  • Smoking areaExtra charge
  • HighchairsExtra charge
  • Banquet hall
  • Meeting room
  • Audio-visual equipment rentalExtra charge
  • Breakfast
  • À la carte lunchExtra charge
  • À la carte dinner
  • SnacksExtra charge
  • Deposit on arrival
  • Identification card at arrival
  • Non-smoking establishment
  • Single-Use Plastic Free
  • FitnessExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

AI

All Inclusive

Meals and selected drinks/services may be included.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE STANDARDSINGLE • STANDARDSGL.ST-1

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    SINGLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    SINGLE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE STANDARDDOUBLE • STANDARD • 1 Bedroom • 24 m²DBL.ST
    DOUBLE STANDARDPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    DOUBLE STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BED • 1 Bedroom • 24 m²DBL.QN
    DOUBLE QUEEN SIZE BEDPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    DOUBLE QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARD • 1 Bedroom • 24 m²TWN.ST
    TWIN STANDARDPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    TWIN STANDARD

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size Bed • 1 Bedroom • 24 m²DBL.H6-QN
    DOUBLE Accessible-Queen Size BedPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    DOUBLE Accessible-Queen Size Bed

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Room amenities

    • Toaster
    • Wheelchair-accessible

    Facilities with extra charge

    • Alarm clock
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Microwave
    • Tea and coffee making facilities
    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKINGTWN.NM-1

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    TWIN NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room ONE BEDRoom • ONE BEDROO.1B

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    Room ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST-1

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN SIZE BEDRoom • QUEEN SIZE BED • 1 Bedroom • 24 m²ROO.QN-1
    Room QUEEN SIZE BEDPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    Room QUEEN SIZE BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.QN-1

    Room amenities

    • Toaster

    Facilities with extra charge

    • Alarm clock
    • Wi-fi
    • Tea and coffee making facilities
    • Microwave
    • Internet access
    • Radio
    • TV
    • Hairdryer

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN NON SMOKINGTWIN • NON SMOKING • 1 Bedroom • 24 m²TWN.NM
    TWIN NON SMOKINGPhoto unavailable3 photos

    Hampton Inn by Hilton Cucuta

    TWIN NON SMOKING

    Room photos

    3 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Single bed 80-130 width
    Bedrooms
    1
    Room type
    TWIN
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.NM

    Room amenities

    • Toaster

    Facilities with extra charge

    • Microwave
    • Wi-fi
    • Alarm clock
    • Hairdryer
    • TV
    • Radio
    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BED • 1 Bedroom • 24 m²DBL.QN-SU
    DOUBLE SUPERIOR QUEEN BEDPhoto unavailable2 photos

    Hampton Inn by Hilton Cucuta

    DOUBLE SUPERIOR QUEEN BED

    Room photos

    2 photos

    Room overview

    Non-smoking room
    Room size
    24 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    DOUBLE
    View / characteristic
    SUPERIOR QUEEN BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-SU

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO BEDSRoom • TWO BEDSROO.2B

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    Room TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN-1

    Photos are not available for this room type.

    Hampton Inn by Hilton Cucuta

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hampton Inn by Hilton Cucuta

9.4
Excellent
623 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.4 /10
Neighborhood
9.6 /10
Amenities
9.0 /10
100 reviews shown
10/10
Exceptional
09 Jul 2026
ISABEL
Excelente hotel y ubicacion
Self
10/10
Exceptional
03 Jul 2026
Francoise
Excelente atención . El desayuno espectacular . Súper bueno todo
Self
10/10
Exceptional
10 Jun 2026
Alberto
todo limpio es cerca de varios comercios zona tranquila
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Alejandro
Breakfast can be improved. It was good and the options were enough. However, It seemed little cold. Food should be kept warm.
Partner
10/10
Exceptional
04 Jun 2026
SABAS
.
Self
6/10
Pleasant
28 May 2026
Romulo
Breakfast
Friends
10/10
Exceptional
25 May 2026
KATTY
LAS INSTALACIONES
Partner
10/10
Exceptional
21 May 2026
Jose
Excelente servicio, mejor opción en Cúcuta Colombia
Family
4/10
Poor
04 May 2026
juan
Se sale el agua de la ducha
La regadera dispara agua para todos lados y el piso está por arriba del límite y el agua se va para la habitación
Partner
10/10
Exceptional
01 Mar 2026
EDICSON
Excelente
10/10
Exceptional
17 Jan 2026
Oscar
Excelente staff. Muy impresionado con el nivel de servicio
4/10
Poor
11 Jan 2026
Maria
Considero irrespetuoso asignar una habitación (704) en la cual ducharse con comodidad sea imposible. La ducha no es graduable y al girar el monomando es inevitable mojarse de pies a cabeza y el piso del baño completo. Además para evitar mojar el baño pusieron un brocal que evita que la puerta pueda abrirse hacia afuera, sin desestimar lo peligroso que puede ser.
Partner
10/10
Exceptional
03 Jan 2026
Rychard
Great
10/10
Exceptional
28 Dec 2025
manuel
Clean room good staff
Partner
8/10
Excellent
27 Dec 2025
lily
There is no one to help with the bags if you arrive late. No carts either. And the lobby is upstairs so you have to load bags on the elevator twice no matter what. If you have no luggage the hotel is fine
10/10
Exceptional
27 Dec 2025
Alba
Esta todo excelente
8/10
Excellent
23 Dec 2025
MAN Alex
Yes, but not exceptional
Self
10/10
Exceptional
14 Dec 2025
Erika
Everything. The attention, cleanliness, and professionalism of the staff.
10/10
Exceptional
06 Dec 2025
MANUEL
Front desk experience with Camila was awesome, room clean and comfortable, food at the restaurant great
Leisure Self
8/10
Excellent
06 Dec 2025
Maria
Habitación limpia y personal cortes.
Self
10/10
Exceptional
27 Nov 2025
Viviana
Place is perfect and very central
10/10
Exceptional
25 Nov 2025
Reinaldo
I loved having breakfast here. People are really nice and kind. The frontdesk guy Tomas and everyone was really nice with my dad's. Thank you for letting us living these days I'm an excellent place. Everything clean, tidy, and beautiful.
Leisure Self
10/10
Exceptional
31 Oct 2025
REYNEL
Great hotel in Cucuta
Business
10/10
Exceptional
28 Oct 2025
Jaime
Nice
10/10
Exceptional
23 Sep 2025
REYNEL
Gym
Business Self
10/10
Exceptional
07 Sep 2025
Fabiola
Hermoso
10/10
Exceptional
29 Aug 2025
Miguel
gracias
Leisure Self
10/10
Exceptional
14 Aug 2025
Cristopher
good thank you
Friends
10/10
Exceptional
12 Aug 2025
william
Plenty of restaurants around the area and also aventura mall very close
Leisure Self
10/10
Exceptional
04 Aug 2025
Walter Alexander
Friendly and private
Leisure Self
10/10
Exceptional
01 Aug 2025
Frankcys
A very cumfortable bed. Just what you need
10/10
Exceptional
01 Aug 2025
REYNEL FERNANDO
Excellent hotel in Cucuta
Business Self
10/10
Exceptional
24 Jul 2025
REYNEL
Excelente opcion de hotel
Business Self
10/10
Exceptional
18 May 2025
Griselda Yolanda Giron
The stuff was really nice and polite
8/10
Excellent
16 May 2025
Rosemary

Good, but frustrated

The Hampton Inn in Cúcuta is good. The service provided by the staff is also good. The breakfast was very good. But, we had a very unpleasant problem in the bathroom. The shower door wouldn't close, that is, there was no lock on the door, and the first day my husband went to take a shower, the entire bathroom flooded. Since it was night, the next morning I asked the receptionist to fix the door.
But unfortunately they didn't do anything. I had to ask the maid every day to give me extra bath mats to prevent everything from getting wet or flooded.
I was very frustrated, because in my country, USA, I always stay at this hotel chain and have never had any problems. I hope that now, with this review, they can take action.
Partner
10/10
Exceptional
04 May 2025
Yossel
All great
8/10
Excellent
18 Apr 2025
Michael
Overall a great stay. The staff was friendly and helpful, the breakfast was great. Room was very nice although a little small. Very quiet, comfortable bed and a hot shower. Now for the bad, all minor. No washcloth for the shower, only 1 free bottle of water when booked for 2 people. The shower door missing the seals causing minor water problems in the bathroom. The air conditioning was way too cold and apparently the thermostat in my room didnt work correctly. The store items are OUTRAGEOUSLY OVER PRICED! No pool but that didn’t bother me as I knew that before booking. The hotel is very close to Venture Plaza and lots of food options. Security is very good and friendly. We used to live in the Cabos neighborhood so we knew exactly where this hotel was located and that is why we picked it. With a few minor fixes this is a 5 star all day. Definitely a great choice for families and foreigners visiting Cucuta. Also there was always at least 2 taxis in front during the day or very close by. On a side note my room had a fantastic view
Leisure Partner
10/10
Exceptional
12 Apr 2025
LUIS
Nice hotel, good service
10/10
Exceptional
13 Mar 2025
REYNEL
Excellent hotel... best option in Cucuta
Self
8/10
Excellent
07 Mar 2025
Maximo

Good

Everything was excellence, the only thing is that the mattress was to soft and that kills my back.
Self
10/10
Exceptional
15 Feb 2025
Verified traveler

Good

Excellent
Business
10/10
Exceptional
04 Jan 2025
JOSE

Mr. Duarte

The stayed was great. The room was cleaned and comfortable. The breakfast was great. The service was excellent.
Self
10/10
Exceptional
28 Dec 2024
Omar
excellent hotel. clean. fresh. modern. safe. amazing bang for the buck.
Business_and_leisure Family
8/10
Excellent
24 Dec 2024
Sareth
Hay un centro comercial aproximadamente a 4 cuadras del hotel donde consigues desde casa de cambio hasta opciones para comer. En el hotel hay restaurante pero no aceptan dólares y no aceptan tarjeta electrónica para pagar. Para que lo tengan en cuenta si se van a hospedar deben cambiar sus dólares a pesos antes de llegar. De resto todo normal. Gracias
Leisure Self
10/10
Exceptional
16 Dec 2024
Verified traveler

Gran hotel!

Excelente hotel! Muy buena ubicación, muy limpio y muy cómodo! Lo recomiendo al 100%
Partner
10/10
Exceptional
05 Dec 2024
Vera
Good value
Business Self
8/10
Excellent
25 Nov 2024
jose

excellent but they dont offer food

excellent hotel but i stay ok sunday i they didnt have anything to eat i have to walk to a mall to eat something the restaurant was close all day
Self
8/10
Excellent
03 Oct 2024
hernan
Everything good nice brakefast
10/10
Exceptional
01 Sep 2024
Maria Dolores
Excelente limpieza, para dormir muy silencioso, buen acceso a taxis, hay buenos restaurantes cerca, buen desayuno.

La habitación excelente, aire acondicionado y cama buenisimos.
Leisure Partner
10/10
Exceptional
22 Aug 2024
Jorge
All ok
Business Partner
10/10
Exceptional
19 Aug 2024
Pedro
Nice area, excellent hotel service and attention!
Leisure Partner
10/10
Exceptional
22 Jul 2024
Ana
Really caring staff
Leisure Family
8/10
Excellent
01 Jul 2024
andres fidel
Muy comodo
Business
10/10
Exceptional
17 Jun 2024
Maria
Good location
Business_and_leisure Family
2/10
Poor
11 May 2024
Cornelis
Taxes where including the price, bud up on arrival I had to pay tax again
2/10
Poor
08 Apr 2024
Dustin
First I was receive by the amount being charge completely different from my reservation. Then coffee maker not working and also hair dryer not working.
I was charge 19% taxes addition to 40.000 already added to reservation amount.
Friends_and_family Family
10/10
Exceptional
20 Feb 2024
Michael

Friends go to Cucuta

I spent a week with friends. We had 4 rooms. The hotel was clean and comfortable. The staff was very friendly. Ivan was very attentive at breakfast and Gabriela at the front seat helped with all of our needs. Great food options close by.
Friends_and_family Friends
10/10
Exceptional
18 Jan 2024
Mando
Great Location, outstanding staff customer service, great food in both restaurants.
Leisure Family
2/10
Poor
04 Nov 2023
valentina
Mala atención en el Lobby una hora para registrarse etc etc etc
Friends_and_family Family
10/10
Exceptional
30 Oct 2023
Martin
Excellent service and good location
Leisure Partner
10/10
Exceptional
16 Aug 2023
sarah
The staff is very friendly and attentive. I felt very comfortable and safe at this hotel. It was very clean, breakfast is included and it was nice. The lobby has a very nice view looking out cucuta city. There is a mall at walking distance (3 blocks away).
Leisure Self
8/10
Excellent
25 Jul 2023
Romel
Overall it was a pleasant stay with friendly staff
Leisure Partner
8/10
Excellent
01 Jun 2023
Rafael
Excellente, pero la ducha necesita mejor desagüe ya que se pasa el agua para el piso del baño, y hay demasiada presión de agua, y el contro de la ducha está muy incómodo.

Pornlo demás, muy limpio y elegante. Pena que no tenga piscina ni jacuzzi.
10/10
Exceptional
22 May 2023
Raphael
Safety (card access), eco-awareness
Business_and_leisure Self
10/10
Exceptional
09 Apr 2023
Eli
Excellent location and staff is very friendly and willing to assist you. Highly recommended.
Leisure Family
10/10
Exceptional
06 Apr 2023
Jorge Luis
Muy bien
Business Self
10/10
Exceptional
17 Mar 2023
Militza
Great
10/10
Exceptional
21 Jan 2023
Markus
Everything what you expect from a good service
Business_and_leisure Family
4/10
Poor
08 Jan 2023
Jefferson
Amazing horrible shower design...
Leisure Family
10/10
Exceptional
06 Jan 2023
Jose N
It was great
Business_and_leisure Family
10/10
Exceptional
08 Dec 2022
Elvira
Everything was fine, except that it was too noisy...but there is nothing you can do about it.
Business Friends
10/10
Exceptional
27 Nov 2022
Maria
Excelente servicio y muy buena ubicacion
Leisure Family
10/10
Exceptional
15 Oct 2022
melvin
Everything was excellent
Leisure Partner
10/10
Exceptional
01 Oct 2022
Eli
Excellent place to stay. Conveniently located in a place that gives you rapid access to the most important locations of the city. Clean installation and kind staff that will answer any questions.
Leisure Family
10/10
Exceptional
02 Jul 2022
GIL
Quietness
Leisure Self
10/10
Exceptional
01 Jun 2022
Reyna
Excellent !!
Leisure Self
10/10
Exceptional
24 Mar 2022
Enrique
Nice and courteous staff , nice lobby
Leisure Family
10/10
Exceptional
23 Mar 2022
lilibeth
Lo recomiendo excelente hotel.
Leisure Family
10/10
Exceptional
27 Jan 2022
Aliosca
Excelente ubicacion y el hotel muy bonito y nuevo
Business Self
10/10
Exceptional
03 Dec 2021
Brian
This was a great hotel. Very clean, orderly, and well-managed. The room was nice, clean, and the bed was comfortable. The bathroom was adequate. The only complaint was that the toilet was not working properly and we needed to call maintenance multiple times to keep repairing it but it kept not working right. Besides that, everything was perfect.
Leisure Partner
8/10
Excellent
11 Nov 2021
lilibeth
me gusto la ubicacion excelente. debe mejorar el desayuno.... variedad.
Business_and_leisure Family
8/10
Excellent
06 Nov 2021
lilibeth
ME GUSTO LA LIMPIEZA LA COMODIDAD Y LA ATENION EN GENERAL.. NO ME GUSTO QUE NO HAY VARIEDAD EN EL DESAYUNO.
Business_and_leisure Family
10/10
Exceptional
27 Aug 2021
Alejandro

Will come back definitely

Actually very nice hotel and friendly staff. Very well located. The rooms are good and also, very good AC. Got checked in at 11:50 as I arrived early and the staff helped me out after a long flight.
Business
8/10
Excellent
20 Aug 2021
Leonardo
It’s a clean place good breakfast good service in reception
Friends_and_family Family
10/10
Exceptional
16 Jun 2021
Verified traveler
Clean, comfortable and in a great location. Great for business trips. The restaurant within the hotel doesn't offer variety, but is located nearby other restaurants and the mall which saves the day.
Business Self
10/10
Exceptional
13 May 2021
Verified traveler
Great service.
The only hotel in Cúcuta that accept online booked payment.
Leisure Family
10/10
Exceptional
18 Apr 2021
Verified traveler
Location
Friends_and_family Family
10/10
Exceptional
06 Mar 2020
Paul
Have always been pleased with the Hampton Inn as it is a good quality hotel for the price. I love their lobby being on the top floor with a great view of the city. It is a good location in Cucuta.
Business
4/10
Poor
12 Jan 2020
Verified traveler
I like that is new so the facilities are in good conditions but I can't check in my family because the frontier cards were not updated
Friends_and_family Family
10/10
Exceptional
22 Dec 2019
Enrique
Very good location and great service
Friends_and_family Friends
10/10
Exceptional
24 Nov 2019
Verified traveler
Excelente hotel, muy buena atención. Hermosa vista a la ciudad.
Business Family
10/10
Exceptional
04 Oct 2019
Pablo
Excelente servicio, un poco extraño que el lobby quede en el último piso pero muy original. Las habitaciones son cómodas.
Business Family
10/10
Exceptional
27 Sep 2019
Verified traveler
Hampton Inn and Holliday Inn two American quality hotels, you feel like in US in Colombia.
Business_and_leisure Family
10/10
Exceptional
14 Sep 2019
Verified traveler
Wonderful hotel. Rooms are spacious and beautiful. I’ll definitely stay here again.
Business
10/10
Exceptional
07 Jul 2019
David
Excelente hotel, todo muy limpio, habitaciones muy cómodas, baños impecables, las áreas comunes muy prácticas, muy buena atención de parte de todo el personal y está muy bien ubicado
Business_and_leisure Family
10/10
Exceptional
29 Jun 2019
Verified traveler
Nice hotel, clean, conveniently located in the heart of town
Business_and_leisure
8/10
Excellent
23 Apr 2019
Verified traveler
Not pool, few cardio and weights in the gym, lock the room's door
Business Self
10/10
Exceptional
12 Dec 2018
Sofia
The staff at this hotel is utterly respectful, thoughtful and all around amazing humans. They really care about the customer even on a personal level. You will feel like being at home with family.
10/10
Exceptional
08 Nov 2018
Vanedugarte
It is Brand New ,everything is perfect ,very good location and the personal are so kínd! In the morning with a beautiful view a delicious breakfast included... I recomend a100%
10/10
Exceptional
19 Sep 2018
Yurimar
The staff was excellent and helpfully.
I Had an issue with the phone and they have immediately solved for me.
I have only one advise,
The \"Greetings\" when you call to the Hotel is very slow, for example, if chose the language should be once and not two times.
Its very slow to reach the operator.

Location & surroundings

Hampton Inn by Hilton Cucuta
Avenida 3E Calle 13 A Norte De Sant, Cucuta, Colombia

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Hampton Inn by Hilton Cucuta

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