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Faranda Collection Cúcuta

Cucuta · Colombia

Calle 12, 6AEView location

9.4/10Excellent166 Reviews
Cleanliness9.8/109.8
Service9.4/109.4
Comfort9.4/109.4
Condition9.8/109.8
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Faranda Collection Cúcuta

The Hotel Faranda Collection Cúcuta fuses modernity and tradition in a space designed for comfort and exclusivity. With 35 soundproofed rooms, its architecture, influenced by the country's capital cities, introduces an innovative style to the city with large windows, balcony gardens, and open spaces that provide freshness and harmony.

More than a hotel, it is a tribute to the identity of Cúcuta. Its design pays homage to the local pottery tradition, integrating fired clay and ceramics into its spaces, highlighting the artisanal heritage that has shaped the city over the centuries.

Every detail reflects the cultural richness of the region, creating a unique connection between history and the avant-garde.

Read more about this hotelShow less

With a stay at Faranda Collection Cúcuta in San José de Cúcuta, you'll be within a 10-minute walk of Banco de la Republica Cultural Area and Circus Pop. This hotel is 0.6 mi (0.9 km) from Ventura Plaza Commercial Center and 1 mi (1.7 km) from Colon Park.

Make yourself at home in one of the 35 air-conditioned rooms featuring minibars and Smart televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries.

Conveniences include safes and desks, as well as phones with free local calls. Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Limited parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Childcare
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 12:00 PM
Minimum check-in age 18

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available Professional property host/manager Property does not offer onsite COVID-19 testing Property does not require health documentation at check-in Pets allowed Pet max weight (per pet) in kg is 10 Pet max weight (per pet) in lb is 22 Service animals not allowed Only dogs are allowed Maximum number of pets per room 1 Pets cannot be left unattended

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • You may be required to pay the following charge at the property: Colombia Value-Added Tax (VAT) at 19%. A VAT exemption is available to travelers who present a valid passport and tourist visa showing they are not a resident of Colombia and who pay using a foreign card or via a bank transfer from outside Colombia. This exemption applies only to tourist package bookings (accommodation plus other travel services).

    We have included all charges provided to us by the property.

  • You need to know
    • If you are traveling with a child your property may require you to present the following documents: Parents traveling into Colombia with a child under 18 may be required to present the child's birth certificate and photo ID (passport for non-Columbian visitors) upon check-in. If a relative or legal guardian is traveling into Colombia with the child, that relative or legal guardian may be required to present a notarized consent of travel signed by both parents and a copy of both parents' ID. If only one parent is traveling into Colombia with the child, that parent may be required to present a notarized consent of travel signed by the other parent. Visitors who plan to travel with children should consult with a Colombian consulate office prior to travel for further guidance.
    • Pool access available from 9:00 AM to 8:00 PM.
    • Up to 2 children 4 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Special Instructions
    This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • Property Registration Number 236163
  • Minimal age
    18
  • Optional fees
    • Pet fee: COP 83300 per pet (varies based on length of stay)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Banco de la Republica Cultural Area 0.5 km / 0.3 mi
Circus Pop 0.6 km / 0.3 mi
Ventura Plaza Commercial Center 0.8 km / 0.5 mi
Colon Park 1.5 km / 0.9 mi
Cucuta Museum of Culture 1.6 km / 1 mi
San Jose Cathedral 1.7 km / 1 mi
Gobernación Norte de Santander 1.8 km / 1.1 mi
General Santander Stadium 2 km / 1.3 mi
Ecoparque Comfanorte Cúcuta 3.9 km / 2.4 mi
House of General Santander 9 km / 5.6 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Wi-fi
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE SUPERIOR WITH VIEWSSUITE • SUPERIOR WITH VIEWSSUI.SU-WV

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    SUITE SUPERIOR WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    SUPERIOR WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.SU-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDSSUITE • TWO BEDSSUI.2B

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    SUITE TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM CITY VIEWDOUBLE • PREMIUM CITY VIEWDBL.CV-PI

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    DOUBLE PREMIUM CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.CV-PI

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE CITY VIEWSUITE • DELUXE CITY VIEWSUI.CV-DX

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    SUITE DELUXE CITY VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE CITY VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.CV-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE PREMIUM WITH VIEWSDOUBLE • PREMIUM WITH VIEWSDBL.PI-WV

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    DOUBLE PREMIUM WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    PREMIUM WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.PI-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE DELUXE WITH VIEWSSUITE • DELUXE WITH VIEWSSUI.DX-WV

    Photos are not available for this room type.

    Faranda Collection Cúcuta

    SUITE DELUXE WITH VIEWS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    DELUXE WITH VIEWS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DX-WV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Faranda Collection Cúcuta

9.4
Excellent
166 Reviews
Cleanliness
9.8 /10
Service
9.4 /10
Comfort
9.4 /10
Condition
9.8 /10
Amenities
9.6 /10
50 reviews shown
10/10
Exceptional
01 Aug 2026
Celea
Everything was just amazing, I had such a great experience !
10/10
Exceptional
26 Jul 2026
SANTIAGO
Hotel Faranda is hands down the absolute best choice when visiting Cúcuta. The entire property and rooms are super clean and exceptionally well maintained. From the moment you check in, the staff is always helpful, attentive, and ready to assist with anything you need.
The dining experience is another major highlight—the restaurant consistently serves delicious food, and the complimentary breakfast is amazing with a great variety to start your day. Highly recommended to anyone looking for a comfortable and top-tier stay in Cúcuta!
10/10
Exceptional
25 Jul 2026
Eli Yohana
Es muy buena opción para hospedarse. Todo es muy limpio y la atención es súper, nos fue buenísimo
10/10
Exceptional
20 Jul 2026
Ronald
A very nice hotel, friendly, helpfull staff, nice room with balcony, excellent bed. The only negative; the prices at the bar and restaurant. A good alternative is restaurant Venezia, a few minute walk...
Partner
10/10
Exceptional
13 Jul 2026
Ambar
Excellent
Family_with_children
10/10
Exceptional
12 Jul 2026
Miguel
Todo estuvo excelente!
Family
8/10
Excellent
06 Jul 2026
CHARLES
New Hotel in cucuta. Great double bedroom suite, lovely room, great beds, kitchen shower coldish but OK, roof top restaurant lovely, food great, pool small but ok to cook off in, great for little kids.
Partner
10/10
Exceptional
30 Jun 2026
Paulo
Great location
Pet
6/10
Pleasant
25 Jun 2026
Vanesa
balanced like this:

The hotel itself is clean and well-maintained; however, I was disappointed by some of the policies and customer service. The guest policy is very restrictive, as family members are not permitted to visit rooms, and the associated fees are quite high. Additionally, when booking through Expedia, the hotel was unwilling to accommodate any reservation changes. My experience with the front desk staff was also unsatisfactory, as I found the receptionist to be unfriendly and unprofessional. While the property is nice,
Self
10/10
Exceptional
14 Jun 2026
ALVARO
Best hotels in Colombia
Family
10/10
Exceptional
09 Jun 2026
Evelyn
Need more chairs near the pool. Need a gym
Partner
10/10
Exceptional
25 May 2026
Marcus
This place is just great. Loved our stay in the two-bedroom suite.
Partner
10/10
Exceptional
25 May 2026
Claudia
Breakfast is super fresh and delicious .
Rooms are big and clean and comfortable, the stuff is great and very friendly, location is great, overall we had a great time. we had not been to the bank yet so no cash to get a taxi and the security guy gave me money to pay for 😍 awesome people , we really enjoyed our stay at this hotel . Beautiful place.
Family_with_children
10/10
Exceptional
13 May 2026
Omar
Great place & fantastic staff!
Partner
10/10
Exceptional
13 May 2026
Omar
Great place, location, and great customer service!
Partner
8/10
Excellent
13 May 2026
Omar
Great place, location, and staff
Partner
10/10
Exceptional
03 May 2026
Cecilia
Excellent hotel!!!
10/10
Exceptional
28 Apr 2026
Luis
The room was enormous, excellent king bed. Great pillows. AC and shower were great. Top notch food at the rooftop restaurant. Excellent selection for the included breakfast and a great dinner menu. Very reasonable prices on the menu. All the staff were excellent, very curations and professional. Definitely would highly recommend.
Self
10/10
Exceptional
25 Apr 2026
Henry
Lo mejor
De lo mejor en cucuta
Self
8/10
Excellent
16 Apr 2026
Diana
Breakfast wasn’t good. Ham tasted bad and servers were rude at times. Looked like they weren’t fast
Partner
10/10
Exceptional
13 Apr 2026
alejandro
Excelente atención todo muy bonito tienen mucho cuidado con los pequeños detalles que hacen la diferencia
10/10
Exceptional
01 Apr 2026
Christian
We had an outstanding experience at Faranda Hotel Cúcuta. Our family gathered there to celebrate my mother-in-law’s 80th birthday, and the hotel made the occasion truly memorable.

From the moment we arrived, the staff was warm, attentive, and incredibly thoughtful. They took great care in ensuring every detail was handled, making the celebration feel personal and seamless.

The hotel itself is beautifully designed, with tasteful and elegant décor throughout that creates a welcoming atmosphere.

This was more than just a stay—it was a meaningful experience for our family. We would gladly return.
Family
10/10
Exceptional
01 Apr 2026
Pablo
Our stay at Faranda Hotel Cúcuta exceeded every expectation. We selected the hotel to host my mother-in-law’s 80th birthday and a family reunion, and it was the perfect choice.

The staff went above and beyond, paying attention to every detail and making the guest of honor feel truly special. By the end of our stay, they felt like part of our family.

The décor throughout the hotel is tastefully appointed and exceptional, which added to the overall experience.

We would absolutely return without hesitation.
Family
10/10
Exceptional
30 Mar 2026
Juneisis
The best hotel I have EVER stayed at! I was there for 2 weeks and it was the best place to be
Partner
10/10
Exceptional
28 Mar 2026
Jodan
The pool was ok, I did enjoy it!
Partner
2/10
Poor
25 Mar 2026
Jonathan
More flexibility on rules and the staff is horrible specially front desk . And the were on their personal phone. .
Self
10/10
Exceptional
22 Mar 2026
Jonathan
Clean
10/10
Exceptional
10 Feb 2026
Juan
Clean room and really good staff
Leisure Family
10/10
Exceptional
22 Jan 2026
Jesus Alejandro
I booked this hotel online for my father during a very difficult time, as his sister had just passed away. Even without speaking to anyone beforehand, the staff made sure every detail of his stay was taken care of. A special thank‑you to Maryi, who went above and beyond to ensure he felt supported and comfortable the moment he arrived.

My father was extremely pleased with the food, the service, and the kindness he received throughout his stay. I would recommend this hotel without hesitation. Truly exceptional service when it mattered most.
Business Family
10/10
Exceptional
22 Jan 2026
Manuel
Great rooms and good restaurant
Family_with_children
10/10
Exceptional
19 Jan 2026
Miriam
Todo excelente
10/10
Exceptional
14 Jan 2026
Maximo
Todo el personal impresionante, desde el vigilante que te recibe que es super amable, las muchachas del front desk, nathaly y el otro muchacho del restaurant, todos son increibles, la camarera super amable tambien, las camas perfectas, Gracias a todos.
Business
10/10
Exceptional
13 Jan 2026
Juan
Clean room , very responsible staff
Leisure Friends
10/10
Exceptional
13 Jan 2026
Juan
Perfect hotel , good personal and very nice attention
Business_and_leisure Family
6/10
Pleasant
28 Dec 2025
Luigi
Estuvo lento.. el ingreso fue 1 hora tarde
10/10
Exceptional
23 Dec 2025
Andres G Ponieman Evelyn Da
This new hotel is AMAZING in all the extent of the word Hospitality. Super clean, amazing comfortable rooms, the pool is a dream place by itself, the Spa under the magic hands of Sandra's incredible massage is a must go. The most important feature is the Staff. Starting with Luz Acevedo (General Manager) with incredible customer service excellence and most important available to guests concerns, your day starts with an amazing breakfast, usually under the superb attention of Santiago who will make sure your breakfast is an extraordinary experience. He makes you feel a friend of the house. Front desk with Alejandra who will guide you to the best restaurants in town with a smile that will bright your day, and assist immediately with any stay concerns. Jesus, Overseeing the whole operation is kind of a magician resolving everything with kindness a smile and professionalism. Olga in House keeping makes sure your room is perfect and smell like a garden of flowers every day and Yanaira is an incredible young lady that together with Fabian and Faiber, will be there for you at the restaurant (amazing place) to make your experience upgraded to a 5 stars.
Of course there is more staff at the hotel and all of them are amazing.
if you are ever in Cucuta, Colombia, this hotel is definitely the right place to enjoy your stay.
This Hotel has better Guest customer service that some 5 stars hotels. I totally recommend it.
Thank you Faranda Collection Hotel Cucuta family for an amazing stay
Leisure Partner
10/10
Exceptional
22 Dec 2025
Jodan
The room was very clean, modern and well stocked. The staff was very nice and friendly.
Leisure Partner
10/10
Exceptional
07 Dec 2025
Omar
Just amazing
Business
10/10
Exceptional
03 Dec 2025
Maurice
Nice hotel with mediterranean restaurant
Leisure Partner
10/10
Exceptional
24 Nov 2025
Daniel
Everything
10/10
Exceptional
09 Nov 2025
Henrry
Very good place
10/10
Exceptional
31 Oct 2025
LUIS
Excelente
Leisure Family
10/10
Exceptional
31 Oct 2025
angie
Excelente servicio al cliente , las habitaciones súper lindas limpias y cómodas , la gente del hotel son muy amables , mi siguiente estadía en Cúcuta 100% sería en el mismo hotel
Business_and_leisure Family
10/10
Exceptional
26 Oct 2025
Lorenzo
The fan for the shower it wasn't working
Leisure Family
10/10
Exceptional
09 Oct 2025
Jesus
Great staff!
10/10
Exceptional
07 Oct 2025
Nancy
⭐️⭐️⭐️⭐️⭐️
Una experiencia excepcional en Faranda Collection Cúcuta

Mi estadía en el Hotel Faranda Collection Cúcuta fue maravillosa de principio a fin. Desde la llegada, el personal me atendió con una amabilidad y profesionalismo excepcionales. Siempre dispuestos a ayudar y con una sonrisa, hicieron que me sintiera bienvenida en todo momento.

Las habitaciones son modernas, amplias y muy cómodas, con una limpieza impecable y todos los detalles bien cuidados. La piscina tipo jacuzzi es deliciosa perfecta para relajarse y disfrutar un rato tranquiló, y el restaurante ofrece platos exquisitos con un excelente servicio. El desayuno, además, es variado y de gran calidad.

La ubicación es ideal, cerca de todo y en una zona segura. En general, el ambiente del hotel transmite elegancia, confort y calidez.

Recomiendo el Faranda Collection Cúcuta al 100%. Es el lugar perfecto para descansar, disfrutar y sentirse bien atendido. ¡Definitivamente volveré! 🌟
Business_and_leisure Family_with_children
10/10
Exceptional
25 Sep 2025
Manuel
Amazing placev
Business_and_leisure Family
10/10
Exceptional
24 Sep 2025
Manuel
Amazing place, 100% recommend
Business_and_leisure Family
10/10
Exceptional
07 Sep 2025
Daniel
Very quiet
Leisure Self
8/10
Excellent
07 Sep 2025
Antonio
Only one staff at check-in, made the wait almost half hour (with only two people in front of me). Room on Floor 7 (below the restaurant on floor 8), received all the noise from chairs / furniture shuffling.
Leisure Self

Location & surroundings

Faranda Collection Cúcuta
Calle 12, 6AE, Cucuta, Colombia

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Faranda Collection Cúcuta

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