The TV in our room never worked, and the air conditioner was also not working. The room became extremely hot and uncomfortable, and my family had to spend the night in those conditions. We were suffocating because there was no proper cooling.
After reporting the issue, we were moved to another room, but only after a full day. This disruption significantly affected our stay and should have been resolved much sooner.
For the price we paid and the standards I expect from Marriott, this experience was far below expectations. I hope the hotel improves its maintenance and responds more quickly when guests report issues like these.













































