Name: Ramada by Wyndham Anchorage
Address: 115 East 3Rd Ave, Anchorage, 99501, US

10/10

Exceptional

06 Aug 2026

Tory

The staff is so friendly. The manager was super nice and he gave me a chocolate bar because I was sitting in the lobby. Really close to everything.

4/10

Poor

06 Aug 2026

Celia

Everything was very delapidated, including torn dirty and gross things in our room. The cheap aluminum window didn't lock in any way. The breakfast was very sparse. It didn't smell good.

2/10

Poor

06 Aug 2026

Rahul

Dirty room

8/10

Excellent

06 Aug 2026

Griselda

Close to the train stations, place is good for a one night stay

4/10

Poor

05 Aug 2026

Brian

Not a great location as doors were locked 24/7. Breakfast was not good. Room very loud.

10/10

Exceptional

03 Aug 2026

patrick

It was a decent soot

8/10

Excellent

02 Aug 2026

Ken

Great, accommodating staff; they do their best in an old (former TraveLodge) hotel.

Place is dated: it needs more electrical outlets for modern travelers, and WiFi is weak (I frequently lost a connection, and used another server!)

Rooms have good blackout drapes, useful in the Land of the Midnight Sun! And there’s an annoying train for light sleepers…

4/10

Poor

29 Jul 2026

Rebecca

Don't rely on the free wi-fi; it frequently disconnects and we had to use our own cell phone data.
The HVAC in our room didn't work and was permanently replaced by an accessory unit. This was very noisy and when we set the thermostat of it to 70, it just kept on going heating the room until we gave up when it hit 80 degrees and we turned it off.
Handicapped stalls in Ramada's hotel parking lot (on Ramada's private property) were permanently blocked from checked-in guests being able to use it with signage that it was reserved for some specific person.
Breakfast was free, but not too tasty. There was some variety, though, and they had fresh fruit.
There is a sign on the room door that indicates you will NOT get your $100 deposit back unless you ask for it at the front desk before you leave. This is a bad policy. You should get it back if you don't incur unusual charges or messes, whether you ask or not.
I was offered a text checkout from Ramada, and i was later told that that didn't do anything; it doesn't work. I tried using it, then when i asked about getting my deposit back at the front desk they told me i had never checked out.

2/10

Poor

29 Jul 2026

John

Room had no hot water, notified staff and still nothing was done 5 hours later. Called to schedule a shuttle the next morning, and there was no record of it. We ultimately got a shuttle ride but not without undue stress. Staff was inadequately prepared and did not seem to care about our issues.

6/10

Pleasant

28 Jul 2026

Rahul

Convenient location. Nice sunset and sunrise views from the room. We were here in the last week of July.

It was hard to confirm the booking when called 2 days before. Bathroom furnishing and fittings can be improved significantly. There was no holder for the toilet paper, not even any sign of it being there at some point in time. The roll was simply kept on top of the toilet tank. The sink faucet was inconvenient to use. In general, things could be improved a lot here.

Very basic breakfast.

There is a water station in the lobby which was great.

4/10

Poor

28 Jul 2026

Leslie

Good location. Not clean. Just gross. Really needs an update! TV and light didn't work. Bathtub faucet dripped. Forced to walk from train instead of waiting 35 mins for 0.5 mile ride. Staff seems to be trying, but overwhelmed. Rate varied $125.00 one night to next!

8/10

Excellent

27 Jul 2026

Reza

Shuttle to the airport was was easy.

4/10

Poor

27 Jul 2026

Marie Prys

The pictures of the hotel are from years ago. It looks rundown and there appear to be vagrant issues in parking lot. Train whistles all night.Views are terrible, weeds and unkempt. No screen on window, no AC, shuttle to airport broken, and breakfast was poor. Jimmy Dean sausage biscuit, a microwave, coffee but only powdered creamer. Sorry, it’s just rundown, worn out, and internet service is terrible, requires codes multiple times to be input. TV remote didn’t work either. Bed was comfy though.

6/10

Pleasant

27 Jul 2026

Vivian

The room was semi-clean in that there was dust everywhere and I even found part of a fake eyelash in the bathroom. The main issue was that they supplied a portable AC unit in the room that was barely or incorrectly hooked up and a mass of duct tape was used to attempt to secure the hose but was not staying put so was useless and the room was just super hot. The staff seemed over worked and mentioned numerous times they were short handed when I went to get additional towels due to them only supplying enough for 2 people and we had 4 adults and 1 child in our group. They always appeared to be bothered by guests approaching them which I wasn't thrilled with as it's their job. I know the building in an older building in the area but there are simple maintenance items that could be addressed to make it more relaxing and comfortable. Lesson learned and will not return to this property. I assumed based on the reviews and that it's managed by Wyndham that it would be decent but not so much. None of us slept well at all and thankfully we were basically gone the entire day and only slept there.

8/10

Excellent

26 Jul 2026

Phil

Property could be updated. Location is great

2/10

Poor

26 Jul 2026

Manisha

Beyond terrible and not safe. The entire property is rundown and falling apart. The shower looked like it was put together with silly putty and had permanent staining on the tub. The faucet was falling off. No A/C to the point that whatever device they brought after our complaining was blowing heat and made the room 97 degrees in the middle of the night. My sister became so nauseous from the heat she vomited. There was a huge hole in the wall were the AC unit was placed leading directly to outside, a huge spider in the room and the unit was never properly vented through the tubing. It was just placed along side it which is not how it works! The worst of it was a group of seven men using drugs outside, urinating in the parking lot and being so loud with one of them coughing like he was dying that it sounded as though someone was being beaten and crying. All of this was scary and disruptive and woke us up at 3:30 in the morning. The hotel didn’t care one bit, proclaimed well “it is downtown” and offered no amends to what happened. The manager said he would call me never did and then outright refused any refund when Hotels.com reached out to them. They bait you with there lower prices however it’s beyond a money grab, it’s not worth it for the money you saved. The one night stay was a huge damper to the start of our Alaskan cruise excitement. You are just a dollar sign to them and they don’t care one iota about your safety or comfort.

8/10

Excellent

26 Jul 2026

Alexandra

Staff very friendly, good location for the price

8/10

Excellent

24 Jul 2026

Julie

This property has been updated and overall nice stay. Close to train station so you do hear horn. Bed was comfortable. It was an overnight stay so didn't get to explore Anchorage. Also there is a free shuttle from airport and to train station

6/10

Pleasant

23 Jul 2026

Jeanne

It was conveniently located close to everything. Staff was very accommodating . It was clean and we enjoyed the breakfast and shuttle to and from airport.

2/10

Poor

20 Jul 2026

Annette

Very late check in time…. Area of hotel is not good for anyone needing sleep. Train horn is very loud and continuous throughout the night. Sea plane taking off is also disruptive to sleep. Air and heater broken so every room has a portable air/heater and needs drained …. Not informed of this prior to booking. We booked hotel since we saw that they had a bar/restaurant on site…. This is not the case…. Shut down and did not look well maintained. Property is not kept up and the area does not give you the feeling of being safe.

Family

2/10

Poor

19 Jul 2026

ELIZABETH

Not worth the money!

6/10

Pleasant

18 Jul 2026

Kristen

Room smelled musty. Shower did not have hot water. Refrigerator did not work. TV did not work.

Partner

4/10

Poor

17 Jul 2026

cynthia

The room we were given was very dirty. Our shoes stuck to the floor, there was someone else’s trash in the room. Obviously the room was not cleaned before we got it. We did get switched to a different but I definitely not recommend this hotel! Oh and the breakfast was terrible!

Partner

2/10

Poor

17 Jul 2026

William

Stunk

4/10

Poor

16 Jul 2026

Jonathan

No garbage can in the room.
Old squeaky bed with the underneath torn out.
Old furniture.
Broken lamp.
Dirty curtains and windows.
Room card didn't work the 1st time.
2x people attempted to enter my room while I was sleeping.
Staff woke me in the night to see who I was and why I was in that room.
Was traveling through and just needed rest, which I did not get.

Self

6/10

Pleasant

16 Jul 2026

Phil

Pros: room was clean. Bed was comfortable. There was an elevator, since we were on third floor. Cons: No carport to to park car while dropping off or loading luggage. Loud train horns in the evening and early morning. Breakfast was very basic. Ran out of eggs and no staff around to replace? Homeless people were sleeping behind motel in field behind the fence

Partner

4/10

Poor

15 Jul 2026

John

Hotel is a dump, dirty, poorly maintained, staff below expectations.

8/10

Excellent

14 Jul 2026

Jan

It was good in room.

4/10

Poor

13 Jul 2026

Kimberly

I chose this hotel based on the price and I liked the convenience of the included breakfast and the airport shuttle. The room however had inexplicable sticky spots on the floor and there was an upholstered chair in the corner that was in terrible condition with deep dark stains. It did not feel like a safe area, there were homeless people hanging out right by the entrance and a tour guide who picked us up there mentioned that we were on the \"wrong side of town\". I wish I had spent the extra money to stay somewhere a little nicer. I was surprised at the high prices of the area but it was high tourist season and I should have sucked it up a bit more and paid for a better place.

6/10

Pleasant

13 Jul 2026

Chris

TV didn't work, main SC/heater broken and the window unity to old/loud and right next to pillow on bed. Floor sticky under desk area...other than that, the folks there were nice.

Family

2/10

Poor

13 Jul 2026

Adam

we showed up to check in and saw a drug deal going on in front of the main entrance. there were many homeless vagrants sleeping and sitting on the grounds. the rundown condition of the exterior of the hotel prompted us to quickly look for a different hotel for the night. we luckily found accommodations elsewhere

Family

2/10

Poor

13 Jul 2026

Karen

Ripped sheets - blood stains on the box spring and other unknown stains . Rusty bathtub drain . Low rent hotel . Area is not safe . In need of repairs inside and outside . Shabby unkept look .

Partner

10/10

Exceptional

10 Jul 2026

Marina

Check in went smoothly - very nice for a night before a flight.

4/10

Poor

09 Jul 2026

George

Female staff member had me wanting for the shuttle for over an hour, she kept saying it was on its way the five times I had to call to ask what is going on. I told her at the hotel that she should have been honest and just said that the shuttle is really busy or running behind and I wouldn’t have been upset. It was a long day for me and I didn’t appreciate her lying to me.

Self

2/10

Poor

09 Jul 2026

Colin

The property was in such poor condition that it should be bulldozed.
The only reason we stayed was because accommodation was extremely limited during the World Cup. As this was a Ramada by Wyndham property, we expected a reasonable standard of quality. Unfortunately, it fell well below even the most basic expectations.
To make matters worse, the surrounding area felt very unsafe and was not somewhere we were comfortable being.
Having stayed in hotels all over the world, I can honestly say this was one of the worst experiences we have ever had. From the condition of the property to its location, it was a complete disappointment.
I will never stay at a Ramada again.

6/10

Pleasant

08 Jul 2026

Jennifer

The Ramada by Wyndham is old and tired. The elevator had issues. The shuttle service from the airport was nonexistent because their voice mailbox was full and no one answered. We even tried calling the 1-800 number with no luck. The rooms looked like my grandma’s from the 70’s with no closet, an orange armchair and wonky lamp shade.

Friends

6/10

Pleasant

06 Jul 2026

Tuyet

Many things are not working properly like Heating & Air in the room, only air conditioner. Bathroom faucet handle came off while turning on water. The bed cover was nice but thin, when I felt cold the heat not working and no blanket available in the room.

Self

6/10

Pleasant

05 Jul 2026

Deborah

I have stayed at Ramada’s before and this certainly is not Ramada to me. Had to change rooms sink was leaking. Desk clerk gave me towels to place around sink and told me maint would be up in the morning. Sink leaking and electricity don’t mix well. I started walking away with towels shaking my head. Desk clerk then stated we could change rooms.

Family

6/10

Pleasant

04 Jul 2026

Kristin

The airport shuttle only runs every 30 min and left us at the airport even after we called. We ended up paying for a taxi instead.
The door to one of our rooms wouldn’t open after we left our luggage inside. We were locked out for over an hour.
The photos of the property are quite deceiving. It’s very old and outdated. The shuttle to the train station worked great. Staff were friendly.

Family

10/10

Exceptional

03 Jul 2026

Alexandria

It was actually. A decent hotel!

Self

2/10

Poor

02 Jul 2026

Alessandro

Listen to the other reviewers and avoid the Ramada by Wyndham Anchorage.

The area around the hotel has issues with a homeless population. There were numerous times when entering or leaving the hotel, a homeless person was in the parking lot or on the sidewalk near the entrance screaming or acting iratically. One night of my stay, I heard shouting from my room. A woman yelling \"get out I'll call the cops\" and a man responding with profanities. I assume one of the neighborhood homeless found their way in.

I was in 2 rooms during my stay. The first room was in sorry condition. Moldy tile work in the shower area, scratched floors, dinged walls, taped air conditioner ducts, and blue masking tape around the bathroom light fixture.

In terms of cleanliness, the floor under the bed and in the spaces around the nightstands had debris, and the chair in the room had lots of debris in the crevices. The bed linens, sink and toilet were clean.

The 2nd room was in better condition, cleaner than the first but was still very old and worn.

Service was ok, staff were generally helpful, but on my 2nd day, I was in a video meeting on my laptop (work trip) and an employee walked into the room and asked me to change rooms. I was happy to get a new room, but I did not like being barged in on.

The next morning in my 2nd room, the phone rang twice, both times unanswered with no one on the other end. Weird.

Self

6/10

Pleasant

02 Jul 2026

Colin

The hotel is close to restaurants and attractions. The staff were friendly and helpful. The continental breakfast was ok. The hotel was clean but needs renovating. However, the hotel did not feel like it was in a safe area. It is also close to the train depot and you can hear the train sounding its horn at night and early in the morning.

Partner

10/10

Exceptional

01 Jul 2026

sela

Great place to stay in the Summer if you don't have a car, you can walk 5 - 15 minutes to great restaurants in Dt Anchorage. Room was very clean, comfortable mattress.
Microwave in the room is always a plus.

Self

6/10

Pleasant

01 Jul 2026

Duane

No maid service during the day, beds were not made.

Friends

6/10

Pleasant

01 Jul 2026

Man

The only saving grace for this place is the free shuttle service.

Family_with_children

8/10

Excellent

30 Jun 2026

Paul

We booked with this property for reasons of relative affordability and the convenience of the shuttle service from and to the airport. Our lodging experience a week earlier on arrival to this hotel was less positive. We did fail to mention in the first review that the breakfast bar was satisfactory. On our stay at this same hotel on departure from Anchorage, our experience was significantly better. The room was larger, there was the king-sized bed (which we should have had on our arrival and first two nights in Anchorage but did not), the room was in much better shape, presumably a refurbishing complete. The little coffee maker tray was missing, and it was a bit of a hassle for the manager to track one down. She was the only staff member in sight and very busy dealing with other customers and tasks. She apologized several times and was clearly doing her best. Again, we very much appreciated the round-the-clock shuttle service and driver whom we generously tipped, simply because she was so outgoing and available at 4:00 a.m. when we needed to head for the airport.

Partner

6/10

Pleasant

30 Jun 2026

Paul

We booked for June 19 and 20 (and 27, separately). We were supposed to have a king-size bed but did not, possibly because we arrived around 2:00 a.m. following two flights from Indiana and Minneapolis to Anchorage, and were the last guests in. There was only one bar of soap in the bathroom and no tub mat. This room on the third floor and end of the hall next to the stairway was in rather poor condition, appearance-wise. On the other hand, the night manager was friendly and efficient. We really appreciated the shuttle service and driver whom we were sure to tip well. Overall, we thought the Wyndam name represented a bit higher quality. We learned that the hotel was independently owned and licensed by Ramada by Wyndam. Our stay on the night of June 27 was better.

Partner

4/10

Poor

30 Jun 2026

Kimberly

Our room was small. There was barely room for our luggage. The bed was comfortable but small for two adults.
The breakfast room and breakfast were very good with a wide selection of items.

Partner

6/10

Pleasant

29 Jun 2026

Edyta

The hotel room and bathroom were clean. The bed was comfortable. Unfortunately, there was dust on the HVAC unit and nobody wiped it during the 8 days we stayed there. The airport shuttle was a little outdated. Generally, the hotel was ok.

Family

8/10

Excellent

29 Jun 2026

Marcelo

I have an excellent experience. There are helpful, there is shuttle. I really recommend this hotel.

6/10

Pleasant

27 Jun 2026

Marcia

The staff was very accommodating. We were pleased that a shuttle to the airport was included. Breakfast was pretty good.

Partner

8/10

Excellent

26 Jun 2026

David

The rooms were clean. The only issue we had the AC did not work but they brought a portable AC unit in and that worked great. The hotel is a little dated but not a deterrent. There is a large homeless population just down the street. But that is every where you go in Anchorage in our adventures through the city.

Partner

10/10

Exceptional

26 Jun 2026

Wilda

Easy to find. Close to the train.

Partner

8/10

Excellent

25 Jun 2026

zahir

Airport shuttle was great 👍.

Breakfast had cold eggs in fridge. Then had to microwave to warm up!

Wifi works only for 2 hours then need to get new code for each person from front desk.

Home less soup kitchen one.block away.was.no problem at all. The homeless people in town do not really bother you. We have more in our home town of Vancouver BC Canada

Partner

6/10

Pleasant

25 Jun 2026

Joseph

Been to much better rooms for incredibly less. First class price for a low class room. Should rent by the hour instead . Floors are broken and cracked ...the balcony was nice. ...and I do not want to spend anymore time on this. Just disappointed.

4/10

Poor

24 Jun 2026

Kara

Dirty and noisy. Not a nice part of downtown Anchorage.

Family

10/10

Exceptional

20 Jun 2026

Emily

The staff was amazing. The room was clean and nicely made. There isn't a fan in the bathroom but that was not a problem for us. 10/10 would stay again.

Friends

6/10

Pleasant

19 Jun 2026

Luis

Room was ok, I had a double bed and one of the beds had red stains in the sheets. Shower leaked. WiFi was weak.

Self

6/10

Pleasant

19 Jun 2026

Allison

The chair in our room was so old and stained it was just gross. Some staff was helpful and friendly and some I felt like an inconvenience. Driving up to the hotel it looks pretty sketchy. Fine for a place to stay overnight before catching a flight. The parking lot had a broken down RV in it - does someone live there? Close to train depot. Close to the Coastal Trail for a walk or run.

Family_with_children

4/10

Poor

18 Jun 2026

Luis

This place is horrible. Heat did not work. Everything is run down. Loud noises throughout the day and night.

Self

6/10

Pleasant

18 Jun 2026

Jason

All I can say is that it was affordable and the bed was comfortable. The price that other places in Anchorage are charging might make me consider staying here again. If the price wasn't right, absolutely not.

Family

4/10

Poor

16 Jun 2026

Georgia

Airport shuttle was great but the room staff were very disorganized. But friendly!

Partner

6/10

Pleasant

16 Jun 2026

TAKAKO

I am grateful that it offered decent stay sunder $300 which is not a lot on Anchorage downtown. However I would say that it needs to improve on housekeeping. The room seemed clean but the bathroom floor was full of hairs. Location is close to railroad track so it is not easy for someone who is a light sleeper. Also we could hear movement from upstairs so much that we know upstairs guests are walking back and forth to bathroom and bed.

Partner

4/10

Poor

15 Jun 2026

James

The property is very close to downtown

2/10

Poor

12 Jun 2026

Tom

I was extremely disappointed with my stay at this property. In my opinion, the Wyndham Ramada brand should not be associated with a hotel in this condition.

From the moment we arrived, the environment felt unsafe and poorly managed. There were individuals loitering around the property, including one person who appeared to be under the influence while helping themselves to complimentary coffee. Throughout the night, there was constant noise from the room above us, including furniture being moved for hours. There was also frequent vehicle traffic coming and going from the parking lot late into the night, creating additional concerns about safety and security.

The condition of the room was unacceptable. There was a used, dirty hand towel left in the bathtub. Although the toilet had a sanitary seal attached, when I removed it, the toilet contained urine and used toilet paper, indicating it had not been properly cleaned before our arrival.

I reported these issues to the front desk, but no corrective action was taken. Given the cleanliness, safety concerns, and lack of response from hotel staff, I do not believe the accommodations met reasonable standards for a paying guest.

I am requesting a full refund for this stay. Had I taken the time to read the recent reviews before booking, I would have chosen a different property.

Friends_and_family Friends

6/10

Pleasant

12 Jun 2026

Cynthia

Smokers paradise . The room was def dated, dingy but “clean” enough. The heat wasn’t working so they had this heater in the room that was very dirty and loud. Lots of smokers (people) all over the parking lot, lobby and outside on their balconies so lots of noise along with reg street noise. Very busy hotel

Family

2/10

Poor

11 Jun 2026

Dean

This place should be shut down the tv didn’t work the hair dryer didn’t work the coffee maker is not very good there was only one cup for coffee when the room was booked for 2 I would not stay here again and would not recommend if you just want a bed it will do but don’t use the elevator it would not go to the 3 rd floor half of the time but they do have stairs so you can get to your room if you are on the 3 rd floor.
So like I said if you just want a place to go to bed it will work. And they only change the towels and sheets every 3rd day

Friends_and_family Friends

10/10

Exceptional

10 Jun 2026

Nassser

Grest price for a no frills simple but comfortable room

Friends_and_family Friends

8/10

Excellent

10 Jun 2026

Christopher

Decent room, great location with restaurants within walking distance. Appreciated the complimentary airport shuttle.

Partner

6/10

Pleasant

09 Jun 2026

Malinda

Ok, for 1 night. Clean room, comfortable bed and pillows.

Friends

6/10

Pleasant

07 Jun 2026

John

Train very loud otherwise nice lace

Partner

6/10

Pleasant

07 Jun 2026

Maria Christina

Property is close to downtown Anchorage . However , the sorroundings feels unsafe . The day we checked in , we had a neighbor being charge of sexual harassment and lewd acts which is so creepy . We can smell the smoke within the property. The front desk was ok . Accomodating . No fridge ,or complimentary water at least . Property looks unkept and charges were so expensive . They already charged for the tax and charged another $100 for VI 8085 which I don’t know what does it mean .. overall , I will not come back . Sorry but this is my honest opinion .

Family

10/10

Exceptional

06 Jun 2026

Zeus

Not to bad cleanish, staff was not very helpful

Business

2/10

Poor

06 Jun 2026

Richard

I waited 45 minutes to catch the shuttle which never showed up. So I ended up catching a cab.

No hot water. when I told the front desk they smiled and said you have to find the right spot. I'm a contractor so I think I can figure out how to find the hot water. Maybe I'm cranky, I had been up for 36 hours straight and wanted to get to my room and take a shower.

6/10

Pleasant

03 Jun 2026

Kerin

We only used the shuttle to get us to the civic center for our next destination and reserved it when we checked in. The first room we had was not good at all and requested to be moved which was honored. The hotel had a slight refurb but could definitely use an overhaul of the rooms. We only stayed one night and it was suitable for the price.

Partner

4/10

Poor

03 Jun 2026

David

The staff was great. Couldn't be nicer. We arrived at the train station and the transfer van was there within 10 minutes and the lady driver was very helpful with restaurant suggestions. The room was very disappointing. Faint smell of cigarette smoke, old loud air conditioner and only one bath towel. For the price they charged, it should have been a lot better.

Partner

4/10

Poor

03 Jun 2026

Colin

When I rang in advance to book the shuttle from the ARR station I was told that they only ran shuttles to/ from the airport. When I arrived at the hotel I was told that this was not correct and they do run shuttles to/ from the station. (obviously too late then)
I also booked a shuttle to the airport for the day we were leaving for 7:30 via the reception. When we came to reception for this I was told that it was booked for 7:00 and we would have to wait until 8:00. The driver was good enough to take us at 7:30 but this could have been a problem.
We had trouble with the electronic door keys. Initially they worked but then kept on failing so we had to go back downstairs for reception to rest them. On 1 occasion the batteries were replaced in the mechanism but after that they still failed.
The breakfast was poor but we managed a couple of bagels with cheese.
Overall not the best experience.

Family

8/10

Excellent

01 Jun 2026

Adrian

The property was decent but it could use some TLC and cleaner sheets. It's ok to stay if it fits your budget.

Family_with_children

4/10

Poor

31 May 2026

Roxanne

Older hotel. Coating in bathtub was coming up. The floor was starting to lift up could be a trip hazard. They said they had shuttle to and from the train station. They took us there. When we got back to the train station we called them and they said they didn’t have a driver for the shuttle. Very disappointed. It looked like they were helping the homeless. But maybe do a food drop off or something. Not very impressed with the whole place.😟

Partner

2/10

Poor

24 May 2026

Tad

I was exceptionally disappointed having paid $299USD for a room that looked like it was part of a horror film set. From blood splatter on the wall in the bathroom, two of three broken bathroom lights, black mold in the shower, busted blinds, squeaky beds and a horrid smell throughout. When I searched the day of my stay what the rate was, it showed $249CAD (almost half of what I was paying). The staff were of no help to remedy this situation or cancel our stay. I am hopeful that Ramada or Wyndham or the location itself will make this right. I have a dozen pics to show the ‘shelter’. Oh, and a very bad part of town!!

Friends

4/10

Poor

23 May 2026

Timothy

Staff were fairly friendly, breakfast was alright, lots of homeless on the streets surrounding it, water took about 10 minutes to get warm. Overall wouldn’t want to stay here for more than one night and won’t stay here again. Just felt like a cheap stay for what we paid.

Partner

10/10

Exceptional

21 May 2026

Jordan

Comfortable!

Self

6/10

Pleasant

19 May 2026

Odiase

There was no shuttle from airport to hotel, phone number was in an endless loop of TOS, and wanting me to book a new reservation, there was no one to call, I took a taxi to the hotel (that is another story for another day). Please fix your shuttle system.

Self

6/10

Pleasant

19 May 2026

Carl

Happy with my stay

2/10

Poor

18 May 2026

HIROHIKO

Many customers were complaining and staffs are rude and unwilling to help. We stayed for 4 nights five days and they never cleaned our room. Actually Day 3 I went to ask them to clean our room but they refused. We had to ask for towels and soaps and toilet paper. As for WiFi an access code says internet access code is good for 2 days but in reality it only lasts for 1-2 hours so we had to log on with different code multiple times a day. Day 3 they only gave 3 codes so we could not use WiFi long. Breakfast is terrible, too. No warm meals. Many things are running out. I don’t think guests will ever come back. I regret a lot that we reserved for 4 nights. We will never come back for sure.
This hotel will not last long and will be closed.

Friends_and_family Family

4/10

Poor

16 May 2026

Chad

Double charged my card for the deposit because she entered my name wrong the first time then double booked my room so I had a stranger walk in while I was sleeping

Self

8/10

Excellent

16 May 2026

Jean

Provided a great shuttle service, offered a limited breakfast but staff was very friendly and helpful. The rooms needed upgrades and hotel is not soundproof so maybe request room on higher floors. Close to great restaurants and shopping if this is important for you

Partner

2/10

Poor

10 May 2026

Wilmer

TERRIBLE THE PLACE HAD HOOKERS AND IT WAS DIRTY. CALLED THEM TO CANCEL KNOWING DAMN WELL I DIDNT CHECK IN. DONT EVER BOOK OR STAY HERE!!!!! WORSE CUSTOMER SERVICE EVER!!!!! MONEY EATING MFS

Partner

6/10

Pleasant

10 May 2026

Michelle

For almost $200 /night & NOT even during tourist season—I expected a much nicer place. Guess if you want a clean, esthetically pleasing, and properly functioning hotel room, plan on paying around $400 a night NOT during tourist season—at a different hotel….

Partner

2/10

Poor

10 May 2026

Ashish

It was not at all pleasant experience. We went in late and upon getting in the room, we realized that there was no towels in the bathroom. Also, the sound proofing was so bad as the guest in the next room was talking loudly in the night at 3 AM and you can hear like he is sitting next to to you. We informed the front desk thrice but the guest never stopped and I don’t know what the staff did about that.. it was a full disturbed sleep and we woke up with headache… I would not suggest this hotel to anyone…

Family

10/10

Exceptional

08 May 2026

Gary

Good overall staff was good

Partner

8/10

Excellent

03 May 2026

Ricardo

Breakfast was limited

Self

8/10

Excellent

26 Apr 2026

Brian

Its was ok nice clean wasnt bad at all

Partner

6/10

Pleasant

23 Apr 2026

Michael E

meh

2/10

Poor

21 Apr 2026

April

The staff were great. Super friendly.

The hotel is a rundown dump. Dogs were barking from behind hotel doors. Blood was smeared on public facing walls. The neighborhood was not great. Then there was the allnight parties going on in various rooms, with lots of interactions with people in the parking lot and people standing on the balcony.
Never will I stay here again.

Partner

10/10

Exceptional

18 Apr 2026

C Francis

The balcony attached is a wonderful perk, rather then gong all the way downstairs to have smoke everytime.

Partner

8/10

Excellent

18 Apr 2026

Bobby

Yes

8/10

Excellent

16 Apr 2026

SUSMITA

The internet was fast. The staff were very helpful and friendly. Airport pick up and railroad depot drop were carried out in a very timely manner.

Two of my international credit cards did not work during check-in although those were accepted in Seward and Fairbanks.

Breakfast was wholesome but on both mornings it was the same.
There was no toilet paper initially which was supplied readily on calling the front desk. But the rod to hold the toilet paper was broken.
The built-in air conditioning was not working so a portable heater was provided. It worked well but it was very noisy all night.

Partner

10/10

Exceptional

06 Apr 2026

Theodore

It’s got the essentials god bless them it was clean

2/10

Poor

05 Apr 2026

Joseph

the stay was good other than a staff woke me up half way through my first night and told me I was supposed to leave!