Name: Springhill Suites Anchorage Midtown
Address: 3401 A Street, Anchorage, 99503, US

6/10

Pleasant

16 Jun 2026

Mark

The beds and pillows were comfortable, but unfortunately, there was too much light getting in through the window. In Alaska the should curtains should be the blackout type with the amount of daylight they have.

6/10

Pleasant

08 Jun 2026

Jeffrey

A decent place to sleep when visiting the greater Anchorage area. The hotel seemed relatively clean. Included parking. Coffee and a quick breakfast provided each day. Early check-in an hour before assigned time was an absolute no. Our stay was very basic with no frills (including a bottle of water). Had to ask for fresh towels for day 2. No daily cleaning automatically provided. Priced well above other Marriott SHS properties, but was commensurate with competitor Anchorage choices during the time we spent in the City.

Partner

10/10

Exceptional

27 May 2026

Dorothy

Die to pet allergies , the no pet policy was key. Breakfast could have had bacon or sausage, but otherwise very nice hotel

Partner

8/10

Excellent

16 May 2026

ariana

Friendly staff, great breakfast

10/10

Exceptional

05 May 2026

Virginia

Fresh breakfast, seemed to be same thing the 5 days, except the meat option changed we were there. Hot tub seemed was hot, but think the timer was broke with the 15 minute time limit. Was a little slow to refresh our room, was later in the afternoon after 4 pm. Overall good experience. Excellent staff, would recommend to others. Only downside was the homeless in the back of hotel, begging for cigarettes

Partner

4/10

Poor

03 May 2026

Jimmy

We chose this hotel specifically because of the pool, hot tub, and its affiliation with Marriott. Based on that brand, we expected a certain standard—but unfortunately, our stay did not meet those expectations.

The biggest disappointment was the pool area. The pool was extremely cold, and the hot tub was only slightly warm, making both essentially unusable. This was a major factor in why we booked this hotel, so it was frustrating.

We also paid more for this property compared to other options, expecting better overall quality. However, even the suite fell short. The refrigerator was completely iced over and unusable, and the blackout shades—something that’s especially important in Alaska—let in a significant amount of light, making it difficult to sleep.

Overall, this stay did not reflect the level of comfort or amenities we expected, especially from a Marriott-branded property.

Family_with_children

6/10

Pleasant

29 Apr 2026

Michele

The staff was amazing! There was an issue with a guest on my floor, but security handled it immediately.

Self

8/10

Excellent

27 Apr 2026

Cynthia

Staff was friendly, rooms could be brighter with lights and a tad updated but honestly it was a nice hotel

Friends_and_family Friends

6/10

Pleasant

26 Apr 2026

Evelyn

Room temperature didn’t work well.

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Bruce

Oatmeal

Family_with_children

8/10

Excellent

28 Mar 2026

William

Didn’t like being in a handicap room taking a shower sprays all over the whole bathroom
TV impossible to watch from the couch have to sit on the bed
Door very heavy can’t imagine somebody in a wheelchair being able to open it

Self

10/10

Exceptional

20 Mar 2026

Emily

I traveled with young children, and the pool is very important to them. They were thrilled that unlike most hotel pools we visit the pool here was warm. I was pleased that the pool deck area was very clean and there were plenty of towels.

The staff were friendly and professional. The breakfast spread has a large variety of food to choose from. I have some very picky eaters, but they were all able to find something they liked.

My kids were thrilled with the place. My daughters told me this was their new favorite hotel and want to stay here every time we come to Anchorage.

Friends_and_family Family

6/10

Pleasant

16 Mar 2026

Maria

When we arrived the elevators weren’t working. We were on the 3rd floor and had to haul our stuff up 3 flights of stairs. Once in our room the tv wouldn’t work. There was no maintenance on site that day. We were moved to another room. And to top it all off, our car was broken in to and items stolen out of it.

Partner

10/10

Exceptional

10 Mar 2026

A.

The property was great. The room was spacious and we enjoyed the complimentary breakfast and the pool. We enjoyed the pool being open until 11pm. It was a nice way to end the evening.
Park in the front of the property. More visibility for your car to stay safe through the night.

Family_with_children

6/10

Pleasant

02 Mar 2026

Tiffany

Hot tub wasn’t hot.

Friends_and_family Family

6/10

Pleasant

23 Feb 2026

marvin

Good

Partner

10/10

Exceptional

08 Feb 2026

Elizabeth

The staff was the best! In Anchorage from the Kenai for surgery, we received so much kindness and assistance. From the initial greeting of someone to help with our luggage through the rest of our 4-day stay, we were pleasantly surprised with the courtesy and thoughtfulness of the staff. The room was clean and well maintained, but it was the people who were the number one reason we'll go back. The blonde lady at the desk, the talented breakfast preparer, the room service attendants--all of them made a not so pleasant (surgery) reason to be there much better. We will certainly return on future trips to Anchorage.

Family

4/10

Poor

14 Jan 2026

Janessa

pubes on bed, stains on furniture. the pool was hairy too but it was okay overall, there weren’t bugs as far as I noticed, I checked the bed and the couch. one worker just ignored us until we spoke to her first which was kinda odd but wtv, the breakfast was NOT good but only okay. Very mid stay but good for the cost

Leisure Partner

10/10

Exceptional

12 Jan 2026

Jerry

So amazing I would definitely come back

2/10

Poor

09 Jan 2026

Robin

dirty, soiled linen, plumbing issues, poor staff

Leisure Family

10/10

Exceptional

08 Jan 2026

Marvin

Yes it was great

10/10

Exceptional

07 Jan 2026

Marvin

Everything was excellent!

Self

8/10

Excellent

04 Jan 2026

Laura

Good room size for 3 adults and 2 younger kids. Breakfast was good!

Leisure Family_with_children

6/10

Pleasant

31 Dec 2025

Johnathan

I was greeted by two wonderful front desk staff, they had me checked in and were very polite. One of them was in training- after giving me my room key I went to my room and received a phone call that she had failed to return my ID. She asked me to collect it (I feel she should have brought the ID to me). When I walked into the room I could smell urine. Later that evening I went to let in my guest, the front desk night staff (a different person) was very rude and demanded my name and room number as I was waiting for the elevator- I went done at 3am for a snack where he was rude once more, he never once greeted me, thanked me, or even smiled at me. He looked as if I was a chore or a bad smell, even though I had actually not asked for any assistance from him. Finally, check out was at 12, I requested a 1pm late check out, which was granted, however housekeeping came to my door at 11:30 asking me about checkout, except all she could say to me was, “I don’t speak English, checkout?”. Finally when I tried getting into my room at 11:45 my key would not work. So, for the $200 I paid for the night- I was very dissatisfied and disappointed. The breakfast was ok- but the spout for the juice didn’t work and the staff had an entire conversation about management giving the staff the money to buy a new spout. I won’t be staying at spring hill suites again. The only good thing about the hotel was the person I spent the stay with and the fun we had together.

Partner

2/10

Poor

29 Dec 2025

Hayli

Tv was broken, pool & hot tub were broken.
No maintenance on staff at night and wasn't offered a different room with a working tv. Overall friendly staff but terrible service will not be back

Leisure Family

10/10

Exceptional

17 Dec 2025

Mary

Room clean and staff very friendly

Leisure Family

6/10

Pleasant

16 Dec 2025

Amy Joanne

The room was very dirty, we stayed a month before and had a better experience. The pool was disgusting and after telling them it was cleaner but the chemicals were so strong you couldn’t use the hot tub jets as it burned your eyes and made you cough.

Leisure Family_with_children

10/10

Exceptional

16 Dec 2025

DEE

Yes, and yes!

Leisure Self

6/10

Pleasant

12 Dec 2025

Shena

Room was a little cold. Breakfast didn’t have much variety.

Business_and_leisure Partner

2/10

Poor

08 Dec 2025

jo

Door was locked, so had to wait 10 minutes for staff to show up to let me in. Pool was closed. Room was dirty. Very unsafe feeling overall.

Business_and_leisure Partner

10/10

Exceptional

27 Nov 2025

Emma Susie

Everything clean..

Leisure

6/10

Pleasant

18 Nov 2025

Makenzie

Checkout says 12pm in the app but housekeeping harassed us starting at 10:45am when my husband was coming off night shift and tried to sleep in. Front desk said checkout time recently changed to 11am but we could stay until noon. Put up do not disturb sign but housekeeping kept knocking anyway asking if we were leaving and could they come in

10/10

Exceptional

10 Nov 2025

Janice

When in Anchorage, I always stay at SpringHill Suites in Midtown. The location, the amentities, the pool, hot tub, ability to control the heat in your room and continental breakfast are all perks when you are away from home.
Thank You!

10/10

Exceptional

08 Nov 2025

Kalea

Everything was perfect

8/10

Excellent

27 Oct 2025

Rebecca

Good place to stay. Central location. Some issues with our tv and we had to change rooms twice. Otherwise good stay

Business Family

10/10

Exceptional

18 Oct 2025

Freda

I liked that the staff was courteous and respectful to me. Very helpful and polite

Business Self

10/10

Exceptional

13 Oct 2025

Lawrence J Westlake

Next to a movie theater

Leisure Self

8/10

Excellent

04 Oct 2025

Jeffrey

Friendly and attentive staff. Fan was on constantly on low speed.

Self

10/10

Exceptional

01 Oct 2025

Phillip

The thing that I really like about this hotel is the staff. They are always friendly when you approach them and assist whenever possible. It's very nice to walk in from being out and get a greeting with a smile.

Partner

10/10

Exceptional

30 Sep 2025

Phillip

This hotel is always nice to stay at and the staff are super friendly and helpful.

Partner

8/10

Excellent

28 Sep 2025

Adrianna

Never been to this hotel before. Was great, would do it again

Business_and_leisure Family

10/10

Exceptional

16 Aug 2025

Phillip

Excellent

Our stay was excellent. The room was clean and the staff were very friendly.

Partner

8/10

Excellent

18 Jul 2025

James

What I expect from a. Midgrade hotel. Alaska is just very expensive this time of year

Business_and_leisure Family

10/10

Exceptional

17 Jul 2025

Helen

Nice place. Everything was clean and staff were friendly. Decent restaurants within walking distance. Would stay there again.

Leisure Self

10/10

Exceptional

14 Jul 2025

Charles

The room was very large and well laid out. Staff was nice. Breakfast was not quite as good as I expected.

10/10

Exceptional

22 Jun 2025

Karen

We had a great stay. The room was spacious and the beds comfortable. The staff was very friendly. The morning breakfast had a great variety. It was very appreciated.

Friends_and_family Family

8/10

Excellent

06 Jun 2025

Tiffany

it was a great place to stay during my work trip.

10/10

Exceptional

05 May 2025

Kevin

Ill be there again

Business Self

10/10

Exceptional

28 Apr 2025

Cherie

Nice location

Leisure Family

10/10

Exceptional

25 Apr 2025

Tania

Great property

10/10

Exceptional

20 Apr 2025

Cheryl

Very close to my Doctor and could walk to Walmart and OutBack Steakhouse

Leisure Partner

10/10

Exceptional

11 Apr 2025

Anita

My family loved it :)

Leisure

10/10

Exceptional

29 Mar 2025

Brittany

Great hotel, very comfortable. Definitely had homeless etc walking through parking lot at night so I was a little concerned about my car, but good stay in general.

Business Self

6/10

Pleasant

29 Mar 2025

Molly

The room was full of stains. All over the couch and the tables. Windows were disgusting. The hallways smelled like weed. I felt unsafe and gross. The room was very unsanitary feeling. The lobby was clean and service was very understanding when we asked for a refund.

Leisure Family_with_children

8/10

Excellent

24 Mar 2025

Cheryl

It was fine

Leisure Partner

8/10

Excellent

11 Mar 2025

Jacki

Lots of homeless wandering hotel

6/10

Pleasant

01 Mar 2025

Keary

Pulled out the sofa bed and it was covered in stains and the floor was covered in trash.

8/10

Excellent

22 Feb 2025

Manuel

Best service

Super friendly staff, definitely coming back

Self

8/10

Excellent

21 Feb 2025

Jacky

Basic

Partner

8/10

Excellent

15 Feb 2025

William

Exceptional guest service

The staff was very friendly and helpful. Our room was very clean. The complimentary breakfast bar has a good selection.

Pros- Clean, spacious, stand in shower

Cons- King size bed and couch too firm

Partner

10/10

Exceptional

31 Jan 2025

Trudy

Close to all of our needs

Business Partner

10/10

Exceptional

19 Jan 2025

Nancy

It was quiet and clean. All the staff was excellent. Breakfast was meh, but worked. Loved the pool and hot tub. Especially appreciated front desk staff and the pool guy.

Leisure Self

10/10

Exceptional

17 Jan 2025

Stacy

The room is very clean and spacious and the stuff is very friendly. Over all me and my family is safe here and I recommend this Hotel

Business_and_leisure Family_with_children

10/10

Exceptional

07 Jan 2025

Angsuman

Nice and helpful service, pretty good breakfast.
Rooms are spacious. Recommend this hotel.

4/10

Poor

30 Dec 2024

Alexander

Dusty floor under the bed

The floor is dirty under the bed. We kept sneezing from the dusty floor under the bed.

Friends_and_family Family

8/10

Excellent

29 Dec 2024

Fannie E

It was good. But the rooms were cold and the fan was loud.

8/10

Excellent

15 Dec 2024

Juan

Nice

Business_and_leisure Family_with_children

6/10

Pleasant

29 Nov 2024

Monika

Outdated

Leisure Self

6/10

Pleasant

22 Nov 2024

Agripena

Was alittle dirty when I got into the room and smelt like food or someone has been in the room.

4/10

Poor

02 Nov 2024

James

Although it was not the front desk clerks' fault, no manager was on duty apparently, but we stood in line for 45 minutes to an hour waiting to check in. The couple in front of us, the clerk could not find the reservation, then the CC machine would not work so she asked them for cash, then an intoxicated male and female started to argue in the lobby, which was dirty, the room key machine would not make key cards so she was having to let people in their rooms....we did NOT stay and left to find another hotel after a six hour drive. Management was nonexistent and left the poor front desk girl on her own.

Business_and_leisure Family

10/10

Exceptional

17 Oct 2024

Taylor

Loved it

8/10

Excellent

26 Aug 2024

Italia

It was a pleasant stay and it was tidy.

Leisure Family_with_children

10/10

Exceptional

25 Aug 2024

yidah

Met all our needs for our short stay in Anchorage

2/10

Poor

13 Aug 2024

Peggy

Room was dirty old and smelled like smoke

Leisure Family

2/10

Poor

09 Aug 2024

Leslie

This hotel was disgusting. The furniture was stained. The ceiling was stained. The carpet was wet around the AC unit. The electrical outlet in the bathroom did not work. The closet was a joke. Nonexistent really. I would never stay here again and I'd never ever recommend it. What a waste of money

Family

10/10

Exceptional

09 Aug 2024

Clement

A/C can be a bit better in noise level.

Leisure Family_with_children

10/10

Exceptional

06 Aug 2024

Lynn

The staff was fantastic and went out of their way to help. My only complaint was the Very heavy door and no door stopper. We should have asked for one but didn't remember to until we tried to leave with luggage. Otherwise it was a great short stay.

Leisure Friends

10/10

Exceptional

30 Jul 2024

Susan

We needed a place to spend the day before our midnight flight from Anchorage. I couldn’t find an available day hotel so I called and enquired. We would be arriving in Anchorage around 11:00 AM hoping to be able to check in early. She said it might be possible but she couldn’t guarantee. They would be able to store our luggage if we couldn’t check in.

Turned out that we could check in. I’d reserved a suite as it was a larger room and there were 7 in our party. They didn’t have any problem with that. With a Walmart close we bought lunch foods. There were 2 queen beds and a sofa which allowed us to lie down, sleep or play on our devices. We could charge them since there were sockets conveniently available.

The hotel doesn’t have shuttles, per se, but they have free transportation to and from the airport in vehicles within 15 minutes of your departure time to the airport. This was very convenient as two of our group needed to leave several hours before the rest of us.

There was a mini fridge and microwave. A large table/desk. Plenty of room for our luggage. Overall a very good place to stay for the 12 hours we were there.

Leisure Family

8/10

Excellent

30 Jul 2024

Peter

They provided an excellent breakfast. The couch in the room was uncomfortable. Good shower. Volume control on the tv set to low (90 on the volume was barley audible.

Leisure Partner

8/10

Excellent

26 Jul 2024

CHERYL

Towel rack by bathroom sink fell off.
Otherwise was clean and comfortable.
Should think about fencing your property, when walking to dinner at Moose’s Tooth, we witnessed two people behind the shed in the parking lot having sex, in broad daylight…

Leisure Friends

8/10

Excellent

23 Jul 2024

Jennifer

Easy share ride pick up & drop off. Staff was super friendly!

Leisure Partner

8/10

Excellent

19 Jul 2024

MARGARET

Just OK

Our room was not made up on our 2 night stay

Friends_and_family Family

4/10

Poor

18 Jul 2024

Janney

Traveling as a family, I felt a bit unsafe in the area.

Leisure Family

10/10

Exceptional

13 Jul 2024

Sahil

The rooms are very big. There is free parking. Breakfast is well replenished. Very pleased. After our stay in Home 2 Suites by Hilton we were very disappointed.

Leisure Family

10/10

Exceptional

09 Jul 2024

Jason

Midtown Mainstay

We needed a place to stay on our drive from Homer to Denali and we wanted some place close to restaurants and maybe something for July 4. The room was spacious and very clean. It was the cleaniest room of our Alaska trip. We did not have a view out our window, but you have views on every drive you take around town. Their hot breakfast was cook, sausage, eggs, and salse. If you want to stay in Midtown, this is an excellent choice.

Friends_and_family Family

10/10

Exceptional

05 Jul 2024

Linda

We liked the location of the hotel. It was near restaurants (driving or walking), as well as near the airport. It was clean, desk clerks were friendly. Area was fine.

Leisure Family_with_children

10/10

Exceptional

05 Jul 2024

Patti

Great room, very comfortable and breakfast was great.

Partner

6/10

Pleasant

03 Jul 2024

Gurdip

Great staff, great breakfast, room carpets dirty and sticky, sofa bed not clean to sleep on

10/10

Exceptional

30 Jun 2024

Robert

Clean, quiet, friendly staff.

Leisure Partner

10/10

Exceptional

09 Jun 2024

Nikita

The staff was friendly, hotel was clean, and it's walking distance from restaurants, Walmart, and other places. I would definitely stay again.

Leisure Friends

10/10

Exceptional

21 May 2024

Anita

Was a nice clean place just sad we have to worry about homeless people breaking in the vehicles.

Business_and_leisure Family_with_children

8/10

Excellent

19 May 2024

Marlene

Clean room

Leisure Family

8/10

Excellent

27 Apr 2024

Ray

It was close to all the shopping stores I needed.

10/10

Exceptional

25 Apr 2024

Veronica

Z

Leisure Family

10/10

Exceptional

11 Apr 2024

Donna

Quiet , peaceful

8/10

Excellent

02 Apr 2024

Jaden

The place was nice, nice rooms, spacy, just some people who drink to be real loud, gotta thank them that they have security

Business Family_with_children

10/10

Exceptional

30 Mar 2024

Verified traveler

Great place to stay

Great location in midtown Anchorage. Wonderful staff and rooms.

Friends_and_family Family

8/10

Excellent

30 Mar 2024

Tiffany

Rooms could have been a little cleaner. Overall good

Friends_and_family Family

8/10

Excellent

29 Mar 2024

Kista

Staff was very nice. Inside of hotel was clean. We walked across street to eat. It was nice that they ordered a Lyft to pick us up to take to the airport and hotel paid for it.

Leisure Family

8/10

Excellent

24 Mar 2024

martin

Great location

Business_and_leisure Self