Name: Embassy Suites by Hilton Anchorage
Address: 600 East Benson Boulevard, Anchorage, 99503, US

10/10

Exceptional

28 Jul 2026

Joel

Excelente Hotel .. 5*

10/10

Exceptional

15 Jul 2026

Hui

Spacious room. Good breakfast. The welcome gift is amazing, kids love it.

Family_with_children

10/10

Exceptional

24 Apr 2026

Joshua

Great place and made-to-order omelets for breakfast were perfect, haven't had that at any other place we have stayed. Managers social hour(drinks/snacks), were a great addition. Highly recommend.

10/10

Exceptional

20 Apr 2026

Clyde E

Pool
Hot tub
Great breakfast
Awesome

8/10

Excellent

18 Apr 2026

Matthew

Staff were very nice and helpful. Breakfast was as good as any restaurant. Rooms by road are noisy, thought the windows were open. Evening “reception” was lackluster at best. Pool and hot tub were clean.

Family

8/10

Excellent

13 Apr 2026

david

Breakfast could be open longer in weekends

10/10

Exceptional

08 Apr 2026

Julia

Hotel was beautiful and pool was super fun

Family_with_children

10/10

Exceptional

04 Apr 2026

Zachary

Staff

8/10

Excellent

24 Mar 2026

Veronica

Nice Hotel and atmosphere. Enjoyed the pool and hot tub.

Family_with_children

10/10

Exceptional

03 Mar 2026

Esperanza

Really nice pool and hot tub. Great breakfast!

Family

10/10

Exceptional

01 Mar 2026

Doris

The staff were excellent, great food!

2/10

Poor

15 Feb 2026

Michelle

The shower had a zin pack left on the shower floor and hair on the shower shelf. Kids running down hallways until after 11pm. Person above us partying until 4:30am. Music was blarring so loud floor was shaking until after 11pm. Awful stay

10/10

Exceptional

15 Feb 2026

Wade

Superior room and service, including the breakfast!

10/10

Exceptional

02 Feb 2026

Heather

The staff was super friendly, and their breakfast offered more than I expected. They had a clean gym with all the equipment we needed. We used their clean pool and hot tub the first night, but they shut them down the second because of high chlorine content. That was disappointing for our young one because it was half the reason we booked with Embassy. Other than that, the stay was comfortable. They could increase their level of detailed cleaning, though. We found a baby sock under the curtains, and the door jams, cupboards, and walls could have been wiped down. Other than that, the beds and linens were clean and comfortable, and it was nice and quiet. We will stay again in the future.

Leisure Family_with_children

10/10

Exceptional

31 Jan 2026

Angelica

I love the room. It's clean

10/10

Exceptional

26 Jan 2026

Anna

The room was spacious the front desk agent was wonderful , kind and very knowledgeable. The free breakfast was fantastic I was made a wonderful omelette ,there were many wonderful breakfast items to choose from . Beautiful common spaces .

Leisure Self

10/10

Exceptional

21 Jan 2026

Jonathan

Everything was excellent.

Leisure Partner

2/10

Poor

20 Jan 2026

Shadra

The night crew running the lobby made up rules that did not actually apply per their policies and procedures. My family and I were badgered by the staff for almost 3 hours about some made up rules that did not actually apply to what the staff were trying to get me and my family to do. They then tried to push a waiver form on me. They wanted me to sign a form saying that I as a catering company take on the responsibility of all outside food brought into the facility. I refused to sign the form. There were four staff members who harassed me and my family for over 3 hours. While we dined and drank from their bar in their lobby. I am extremely disappointed with the stay. And to top all of this off, it created one of the most humiliating situations for us because we were there with our daughters all star cheer team. So fellow parents and many children were subjected to this inappropriate situation.

Business_and_leisure Family_with_children

10/10

Exceptional

15 Jan 2026

Magda

The room was clean, the front desk clerk was helpful and courteous.

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

Blake

Hot tub was cold, that was a big bummer, but staff friendliness and delicious breakfast made it a 5 star stay.

10/10

Exceptional

21 Dec 2025

David

Whirlpool was not hot. Everything else was great.

Leisure Family

6/10

Pleasant

17 Dec 2025

Winchell

The internet was not good

Leisure Family

10/10

Exceptional

11 Dec 2025

Robin

having the accessible room next to the elevator., and a shower that was easy to go into for a handicap person

Friends_and_family Family

6/10

Pleasant

02 Dec 2025

Olga

Yes

10/10

Exceptional

26 Nov 2025

Dennis

Everything was top notch service & the room was clean and well furnished. The thing that stood out was that after our stay we noticed that a pair of eye glasses were forgotten in a drawer. I call and spoke with Mary at the front desk. She then contacted housekeeping and made sure the glasses went to lost and found.So yes VERY VERY happy with the service!!!!! Thank You

Leisure Partner

10/10

Exceptional

26 Nov 2025

joyce

Wonderful room and fantastic location

10/10

Exceptional

14 Nov 2025

Carlos

Breakfast was great, room was clean, nice poool and hot tub.

Leisure

8/10

Excellent

09 Nov 2025

Emily

Good spot!

Leisure

6/10

Pleasant

24 Aug 2025

Binglai

I understand, it is the end of summer, and rates are going to be high. However, for the price, it was not ideal ($6489.42 for 3 nights) - we had a 2 bedroom suite room -mountain view. The mountains are in the distance, way passed the subway and other fast food signs. Our room is on the corner next to the street, very close to an intersection. So, loud music from cars waiting at the lights and accelerating/peeling out cars go throughout the day past 11pm. We are right across the street from a grocery store, which is great. However, we ended up being approached by 2 homeless individuals. We did not feel like we were in danger, only because of my 250lb husband and his do not mess with my family stare. The front desk staff is not very friendly and abruptly interrupts any questions, or concerns you have with a can't do anything about it answer - we asked at 5pm, that if they were unable to clean our room, to please help with 4 large bath towels exchange only. She said FINE, 3 sets, we said, no, no need, only 4 bath towels since we have 5 people and are trying to reuse towels - she hang up on us and about 5 mins later, a nice older gentlemen came and delivered 5 sets of towels to us. The morning buffet is ok, the grill had an excellent chef (of Puerto Rican origin maybe), except when he is not doing the cooking, then, everything is either burnt or raw. Overall, I read through many hotel reviews before booking and believe most of the hotels are all in this same level.

Leisure Family

10/10

Exceptional

28 Jun 2025

Bob

Would recommend

Was very impressed with room size and comforts. Staff we dealt with were all good at their jobs. Breakfast was very good with lots of variety. Two free drinks in lounge between 5:30 and 7:30 was a nice touch

Friends_and_family Friends

10/10

Exceptional

26 Jun 2025

Ronald

Outstanding

Outstanding hotel with outstanding employees.
Great location. Exceeded our expectations.
Highly recommend.

Partner

10/10

Exceptional

22 Jun 2025

Steve

This hotel was beautiful, clean and comfortable. The included breakfast was amazing. The one small complaint we have is that the hot tub jets would not come on.

Friends_and_family Family

2/10

Poor

10 Jun 2025

Rober

When at the Anchorage airport, i called for a pickup. The refused to come to the airport to pick me up, they said they are 100% booked and that I do not have a reservation. I am stuck sleeping in a chair at the airport.

Business Self

10/10

Exceptional

26 Apr 2025

Tamara

The day we checked in and as we almost made it to our room, the fire alarm went off. With luggage in hand we ran down the stairs and found the outdoor exit with another guest. We made our way to the front of the building and learned it was a false alarm, thank goodness. Anyway, fun times :-)

The staff is wonderful and kind. Breakfast was wonderful with optoons to have omelets made the way you want, and pancakes too. Our room was clean and quite. Overall, great stay.

Business_and_leisure Partner

4/10

Poor

30 Mar 2025

Verified traveler

No airport shuttle. Short staffed desk

Hotel advertises on hotels.com that there is a airport shuttle. Staff advises that the shuttle was discontinued in 2020... 5 years ago. That equates to $50 of unexpected uber / cab charges if you have a large group and many bags. Staff not at desk for check in. Had to wait for someone. Staff doesn't pick up calls to front desk. Have to call several times for things like bedding, conditioner is out in the shower.

Friends_and_family Family

4/10

Poor

10 Mar 2025

Angeline

No compensation for NO POOL

Came up for spring break, chose your hotel over others even though it was more expensive, the pool was closed, its the ONLY reason we stay at hotels, there was no compensation or reimbursement, even when I asked if they could discount the pet fee for our datchaund for the HUGE inconvenience the answer was no, the people on the floor above us were loud all night and the floors were like paper. Worse spring break stay ever

Friends_and_family Family

10/10

Exceptional

24 Feb 2025

Ticee

Felt very safe an clean here

Leisure Family

10/10

Exceptional

19 Feb 2025

Sonia

There was a mouse in the dinning room

4/10

Poor

17 Feb 2025

Shawn

I specifically search for and book hotels with pools b/c Itravel with my children. When we checked in, they told us the pool had been closed since September (5 months!) so we spent extra money to use a hotel pool but didn't get to use one.

8/10

Excellent

10 Feb 2025

Hillary

This is a lovely hotel centrally located in Anchorage with easy access to shopping and dining. The room was a great size and clean. We love the amazing breakfast and the staff was very kind. Only downfall was the pool
Was under construction and we were not notified. It was a disappointment when we checked in.

Business_and_leisure Family

6/10

Pleasant

09 Feb 2025

BEN

Breakfast order made wrong. No bowls for cereal or oatmeal. No brown sugar for oatmeal. Biscuits were hard.

Leisure Partner

6/10

Pleasant

02 Feb 2025

Zachary

The room smelled weird. There were stains on the wall. The bathroom sink sprayed water out. I only stayed one night so it wasn’t worth the complaint. The police were called for a homeless person in the lobby. The place is going down hill and cost really isn’t worthwhile anymore.

Business

10/10

Exceptional

29 Jan 2025

Casey

Very nice. Good bed. Clean

8/10

Excellent

20 Jan 2025

SANDRA

Twice I reported the secure lock was broken. Unfortunately the room didn't get cleaned once and we had to switch out the towels, garbage and get toilet paper.

The service didn't come until late afternoon for two days, when we needed to be in the room.

I love staying at this hotel, this is hopefully some valuable input for you. Thank you.

8/10

Excellent

19 Jan 2025

Json

Great experience. Only disappointment was NOT having a pool. When I book online it doesn’t say it’s out of service. My kids live to swim. Luckily they offered their sister hotel Home 2 as a substitute. Next time I’ll just go through them and it’s cheaper. Excellent overall.

Leisure Family_with_children

10/10

Exceptional

19 Jan 2025

Verified traveler

great breakfast

The staff was friendly and the breakfast was the best that we've eaten in all the hotels we have stayed in so far. The bed was comfortable.

Partner

10/10

Exceptional

18 Jan 2025

Holley

Great staff!! Clean rooms!

Front desk staff friendly. Chose a good room for us based off our needs.
Will stay here again.

Friends_and_family Family

10/10

Exceptional

15 Jan 2025

Verified traveler

Best Place Rver

This hotel has become our choice place to stay in ANC. The staff (all of them) are conscientious, helpful and understanding as well. The breakfast is first rate. Great place to stay!

Business

10/10

Exceptional

11 Jan 2025

Nolan

Nice and quiet

Friends_and_family Family

8/10

Excellent

10 Jan 2025

Irving

Very nice clean facility. Employees were well mannered and very helpful

Business Self

6/10

Pleasant

07 Jan 2025

Jeffery

Room was comfortable for us but hide-bed for kids was very uncomfortable and not enough blankets. Also bathroom was setup for someone in wheelchair- which I’m not. Shower head is only about 4’ high and I’m 6’3”. No shampoo in dispensers. Good breakfast

Business_and_leisure Family

2/10

Poor

05 Jan 2025

Melanie

We booked this hotel specifically for use of the pool. When we booked, there was absolutely no indication that the pool was closed for maintenance. I even called a day before checking in and talked to the front desk clerk and she did not mention the pool was out of order. My kids and I were extremely disappointed.

Leisure Family_with_children

8/10

Excellent

04 Jan 2025

Shannon

Pool was out of order and was not listed when we booked. Was able to use another Hilton pool, but disappointed it wasn’t available on site

Leisure Family

6/10

Pleasant

30 Dec 2024

Jaimee

Very disappointed to learn pool and hot tub were closed due to maintenance, these hotel options being the main reason we chose Embassy Suites Anchorage. Desk clerk was extremely gracious. She said an orange banner notified guests of pool closure on the Embassy website; however, guests rarely book through a hotel website anymore. Embassy needs to come up with a better way to notify paying guests of pool being unavailable. After driving 6 hours from Fairbanks and counting on soaking in a hot tub, we almost cried to learn that hot tubbing was not an option.

8/10

Excellent

28 Dec 2024

Mary

Stores close within walking distance but in winter parking lot needs bit more maintenance. One of reasons picking Embassy is because of pool and hot tub which we found were both closed for maintenance, that information should be given when booking so as to allow finding different place to stay.

Leisure Family

10/10

Exceptional

27 Dec 2024

Matthew

I believe it is the best hotel room in Anchorage and I’ve stayed at all of the top hotels in ANC.

10/10

Exceptional

20 Dec 2024

Vicki

The staff especially the restaurant staff was wonderful. It was through Thanksgiving while we were there at the time my husband was put in the hospital. We live in Fairbanks so being away for the holidays is very hard but Embassy suites made it so much better
Thank you

10/10

Exceptional

15 Dec 2024

Pavel

Best hotel stays in Anchorage in 23 years. Quite, big rooms, separate seating area. Hot showers. Safe. Great madeto order breakfast. In the middle of Midtown. Cant say enough good things. Totally worth the $$.

Business_and_leisure Partner

10/10

Exceptional

13 Dec 2024

Joseph

Excellent breakfast

Business_and_leisure Partner

10/10

Exceptional

09 Dec 2024

Mary

Nice hotel, very clean and they had cribs for my baby

10/10

Exceptional

09 Dec 2024

Trina

I didn’t like being on the first floor it was too cold with 2 little ones

Leisure

8/10

Excellent

08 Dec 2024

Wanda

I have stayed at this property several times. This time, had kids, staying for the pool. Only to find out it was closed. Expedia needs to stay updated. Jus were pretty disappointed!

Leisure Family

6/10

Pleasant

04 Dec 2024

William

Bottom floor hallway smelled of weed, large dog barking in the middle of (1 or 2) nights, glass at side door to the parking lot smashed, closed. Pool closed for closed for maintenance.

Food in the restaurant is very good, complimentary happy hour at the bar was nice.

Business_and_leisure Family

6/10

Pleasant

04 Dec 2024

Evelynn

Nice hotel; pool out of order

It was very clean and stay was nice. Bed was HARD but sleepable. Pool has been out of order since September. Had I known that I would have booked elsewhere.

Friends_and_family Family

8/10

Excellent

04 Dec 2024

ivan

Close to everything we need to do in town.

Business Family

6/10

Pleasant

02 Dec 2024

Rebekah

Thanksgiving nightmare

Upon arrival we were told dinner would be available until 8pm. At 4:30 we were told the restaurant was no longer open. The pool and hot tub were closed. This hotel has seen better days. The first room we were given was very worn. The door at the end of the hall was smashed. The couch had holes in it. A dog barked and barked until we finally asked for another room. Second room was better.

Friends_and_family Family

4/10

Poor

30 Nov 2024

Verified traveler

Dont go for the pool

Pool has been out of comish for two months apparently. Loud hvac noise above room. Bummer!

Friends_and_family Family

10/10

Exceptional

29 Nov 2024

Sherry

Gre
At place to stay.Food wonderful.Nice and clean

Leisure Family

10/10

Exceptional

24 Nov 2024

Aj

Really enjoyed the amenities. Would like to see the Alaska Rate at this hotel again.

Leisure Partner

10/10

Exceptional

16 Nov 2024

Joshua

Great Breakfast!!

Business Self

2/10

Poor

10 Nov 2024

Linda

Cheap as hell and very rude

Service was rude as hell the pillows for the king size bed were tiny ass couch pillows and breakfast was gross omg for the price. It was not that good I had nicer service else where there pool apparently has been shut down since July they tried to act like it’s all over all there third party sites but it is not

Friends_and_family Family

10/10

Exceptional

29 Oct 2024

Dmitriy

great location and parking

10/10

Exceptional

24 Oct 2024

Frank

Good

4/10

Poor

20 Oct 2024

Rafael

I ran into a number of issues with my accommodations. The heat didn't work during the two nights that i was there, despite a maintenance man coming up to \"fix\" it. The cold water in the bathroom sink didnt work - as in didn't even turn on. The coffeemaker was disgusting. The staff was pleasant and accomodating, but the issues make staying there again, untenable.

Business_and_leisure Self

10/10

Exceptional

19 Oct 2024

David

Always great!

We always have a great stay at the Embassy!

Partner

10/10

Exceptional

15 Oct 2024

Taylor

Staff was lovely!!

10/10

Exceptional

06 Oct 2024

Rhonda

We enjoy our stay every time we are there

Partner

8/10

Excellent

04 Oct 2024

Mele

Enjoyed our stay 😊

Leisure Partner

8/10

Excellent

02 Oct 2024

Verified traveler

Clean, convenient

Clean and pretty hotel but in a weird location. Felt safe inside the hotel but not outside. Breakfast had a great variety but was ridiculously slow. Expensive for the area it is in.

Partner

8/10

Excellent

23 Sep 2024

Christopher

There was no way to turn up the heat. We called the front desk and they said they would send security to check it out, but they never showed up.
Everything else was excellent. Nice spacious suite.

Business_and_leisure Partner

10/10

Exceptional

22 Sep 2024

Jerold

Broken pool = broken hearts.

We chose this particular hotel because it had a pool. Hotels.com did not show that the pool was under construction, yet their website did. It was unfortunate because both our girls really wanted to swim and we even stopped off before checking in once we arrived in town, just to purchase new bathing suits. Everything else about the hotel was amazing.

Friends_and_family Family

10/10

Exceptional

19 Sep 2024

Kara

Accommodating. Very friendly and quick service

10/10

Exceptional

16 Sep 2024

Ann

The king suite was perfect for us. It allowed us to use the kitchen for warming leftovers and chilling drinks. A tv in each room made it possible to watch our own shows at the end of the day. The bed and hide-a-bed were both comfortable. Shower pressure was great and pump shower gel, shampoo and conditioner were complimentary. Although the pool was under maintenance, we were pleased to enjoy free snacks and two drinks at the manager’s reception daily.

Leisure Family

8/10

Excellent

03 Sep 2024

Holley

Will stay here again, but update!

Love the home feeling here. Do see a lot of wear and tear in the bathroom. Paint, clean caulk, trim needs updating. The toilets are short. Kitchen area needs updating chairs. And why do a kitchen with no supplies? No soap or dishes or towels. This room holds a family but you don’t give anything of use for the kitchen- no spoons for coffee, or even decent coffee.
Everything looked clean, smelled nice. Comfortable beds.

Friends_and_family Friends

8/10

Excellent

01 Sep 2024

Rick

Bed was very hard. Shower was very good

10/10

Exceptional

10 Aug 2024

Tommy

They always take care of me, and my family. Only place that is comfortable to me.

Leisure Family

10/10

Exceptional

07 Aug 2024

PATTI

Wonderful

6/10

Pleasant

05 Aug 2024

Renata

Staff was not the nicest. We were repeatably only given 2 towels for our family of 5.

Leisure Family

10/10

Exceptional

28 Jul 2024

Verified traveler

Can’t beat an Embassy Suites. Centrally located for what we did each day. Breakfast and the Happy Hour are such a great perk of staying at an Embassy Suites.

Friends_and_family Family

6/10

Pleasant

21 Jul 2024

Manpreet

Pool and kitchen needs upgrades. Room cleaning needs attention. It’s expensive, there are better hotels nearby below or at price.

Leisure Family_with_children

10/10

Exceptional

09 Jul 2024

Faith

Good Pet Friendly Hotel

We really loved staying here. They were pet friendly, but I wish they had a neater area for pets outside to use. They had one small area for pets to do their business, but it was very small and totally overgrown with weeds. And the pet waste trash can was always full. All the amenities for humans were excellent. We loved the breakfast, happy hour, bar, and restaurant.

Partner

2/10

Poor

02 Jul 2024

Steven

Terrible service

Business Self

6/10

Pleasant

30 Jun 2024

George

Ok

Friends_and_family Family

2/10

Poor

22 Jun 2024

lincoln

The person at the front desk had the worst possible attitude.

Business_and_leisure Self

4/10

Poor

03 Jun 2024

Micchan

No room cleaning. Front desk said you have to request specifically for room service when we asked. No mentioning of this at check-in. Pool closed for construction. Paid premium price for pandemic-era experience.

Leisure Family_with_children

10/10

Exceptional

30 May 2024

Kirk

Great resort except pool closed

Leisure Partner

6/10

Pleasant

29 May 2024

Ricardo

If you’re considering staying at this property make sure that you request turndown service as it’s not a standard. It’s only done on a request basis. We were never informed of this until the second night when I had to request towels and toilet paper. There were no signs posted anywhere indicating this practice.

Secondly, prior to booking I visited the hotels site directly to view their amenities and benefits. No where on the site was it indicated that the pool was under construction and not usable. It was a hard shock to find out the day of checking in with children. Obviously a pool with kids is a must. It was very disappointing to find this out last min. I would gladly booked elsewhere and paid more for this benefit. Hard lesson, I guess always call the hotel prior to booking.

Leisure Family_with_children

10/10

Exceptional

28 May 2024

JACK

Roomy

10/10

Exceptional

25 May 2024

Robin

The property was very nice and the staff was great. Absolutely love the beds! The best buffet breakfast of any hotel I have ever stayed. We would definitely recommend this property!

Leisure Family

8/10

Excellent

23 May 2024

Patricia

Was not told that there was not daily maid service. Came back to no towels. It was resolved quickly. All staff were fantastic except one front desk person. She does not present herself well.

Leisure Partner