Name: Aspen Suites Hotel Anchorage Downtown
Address: 108 E 8th Ave, Anchorage, US

6/10

Pleasant

02 Aug 2026

Sylvie

As advertised

10/10

Exceptional

02 Aug 2026

Elizabeth

The room and kitchen area were very clean and comfortable. We would stay there again

8/10

Excellent

01 Aug 2026

Alanna

The place was clean, quite expensive for what you get but we’ve learned that’s everywhere in Anchorage.

2/10

Poor

01 Aug 2026

Garyth

Terrible customer service
Refused to shift room date despite full availability / empty rooms
Avoid

10/10

Exceptional

01 Aug 2026

Susan

Clean toom

8/10

Excellent

31 Jul 2026

Helen

Very clean. Exceptionally nice and helpful staff.

Hotel wasn't right in the area of shops and eats, but an easy enough walk. Would not hesitate to stay there again.

Fairly large property for only one elevator, and a very slow one at that.

Friends_and_family Family

6/10

Pleasant

31 Jul 2026

Jack

The bathroom fan was terribly noisy very loud. Reported it to receptionist and was never fixed

8/10

Excellent

30 Jul 2026

Laura

This is a nice hotel. The small bar in the lobby was nice to have as otherwise you had to walk a couple blocks to get to one. Everything was clean. Beds were comfortable. I would definitely stay here again.

10/10

Exceptional

30 Jul 2026

Lisa

Clean room with everything you’re likely to need. Bed was fine, but shower was outstanding!

10/10

Exceptional

29 Jul 2026

William

Only had a one night stay. Very clean hotel with a courteous staff. Inside bar was a nice touch. Very fair price for the valet received. Try to stay away from the end rooms near the bust streets. Those rooms are a little noisy.

10/10

Exceptional

28 Jul 2026

Susan

It was very nice and clean. Everyone was super nice . The manager was especially helpful and professional.

6/10

Pleasant

28 Jul 2026

james

The breakfast meal you had to pay about 14 dollars for. The elevator was the slowest I've ever been in. The laundry room was like a oven, and not all washers were working. Parking was a joke, next to a run down house with a back yard that needed bulldozed in. They need a bigger and well surfaced parking lot.

2/10

Poor

27 Jul 2026

Yakov

Air conditioning was not working for two nights that we were there. For the second night they had a room with working AC, but they refused to move us to that room because they do not want to clean two rooms, so we couldn't sleep for the second night. Opening and closing the door to the bathroom was waking up everybody due to the noise. For $300+ a night, having two sleepless nights is absolutely unacceptable.

4/10

Poor

27 Jul 2026

Mary

Our room was doubled booked. At 1am a security guard forced his way into our room. Was a big commotion. Our keys to our room never worked despite having them redone twice!
Highly overpriced

10/10

Exceptional

25 Jul 2026

Jenni

Perfectly walkable to downtown without being IN the downtown area. Extremely accommodating staff, very comfortable beds and room. Quiet location.

10/10

Exceptional

25 Jul 2026

Victoria

We had a view of the mountains, it was perfect, less than 5 minute walk to any museum, restaurant, and/or activity. Utilize the bus! They do not have a shuttle to and from the hotel, DO NOT ORDER AN UBER. there is a bus that takes you exactly a block away from the hotel, and a bus straight to the drop off of the south terminal! Lovely views, excellent staff, and have bag storage for if you have a later flight after check out. Overall, place was exactly what we needed!

8/10

Excellent

24 Jul 2026

Gloria

Our room was clean and comfortable for our stay. Located on the edge of downtown, it wasn’t super close but still walkable to shopping and dining. The fitness center was functional for our needs.

10/10

Exceptional

22 Jul 2026

Chris

Clean , efficient , good bathrooms . Staff helpful .

10/10

Exceptional

22 Jul 2026

Jill

Convenient location, comfortable, and well maintained

2/10

Poor

22 Jul 2026

anurag

We stayed at the Aspen Hotel for a one-night stopover as a party of four. Our room was booked for a king bed and a sofa bed. While the king bed was comfortable enough, our experience with the sofa bed turned into a late-night ordeal.

Around 11:00 PM, we went to pull out the sofa bed, only to find two major issues:

Layout Obstruction: Once opened, the bed completely blocked the path across the room. Anyone on the far side of the bed had absolutely no access to the bathroom without having to physically haul and rearrange the heavy furniture around just to clear a walkway.

Missing Bedding: The sofa bed had zero linens—no bedsheets, no pillows, and no blankets were provided in the room for it.

When I called down to the front desk for assistance at that hour, the phone was answered by a security guard. He informed me that he had no idea where the hotel stored the extra blankets or pillows.

Having to scramble late at night to move furniture just to use the bathroom, combined with the lack of basic bedding and no night staff available to solve the problem, made for a very frustrating stay. If you are traveling as a group of four, I would recommend confirming the room layout and checking for linens long before bedtime.

6/10

Pleasant

22 Jul 2026

Debbie

The hotel was a little run downed. Bed was too soft. Shower had plenty of hot water. The staff on Friday night seemed frazzled, but the rest of the weekend very helpful and friendly. The area is not the best, lots of homeless which made the parking sketchy.

10/10

Exceptional

22 Jul 2026

Jacqueline

The room was very clean and comfy. The staff was helpful and courteous. The continental breakfast had lots of choice; the food was hot and very good.

Partner

10/10

Exceptional

21 Jul 2026

Alexandra

Centrally located, very clean… and they even have a sauna.

Partner

10/10

Exceptional

20 Jul 2026

Dean

Great staff, comfortable and well maintained rooms!

Family_with_children

10/10

Exceptional

20 Jul 2026

Devika

.

Family_with_children

10/10

Exceptional

19 Jul 2026

Susan

The hotel is newly renovated as of 2026, so everything was clean, functioning new. The breakfast in the morning was all you can eat for the $14 fee. And we used that dining space as a meeting place with our friends and to eat a takeout pizza one evening. The bar had a good selection of the.Red wine to go with the pizza.

Friends

10/10

Exceptional

17 Jul 2026

Beverly

Clean room. Helpful staff

Self

8/10

Excellent

14 Jul 2026

Natalie

Room was clean and bed was very! Comfortable. It is a little further away from Downtown area, but an easy uber ride or longer walk.

Partner

10/10

Exceptional

13 Jul 2026

Susan

Great place to relax.

10/10

Exceptional

13 Jul 2026

Andrew

Sauna was awesome!!

Partner

10/10

Exceptional

13 Jul 2026

Nancy

Clean hotel with great amenities! Excellent view of the mountains and city. Short walk to all the shops and restaurants. Loved our stay.

Partner

8/10

Excellent

11 Jul 2026

Kent

Staff was very friendly and helpful. Located near the Anchorage Museum which has an amazing cultural display.

Partner

8/10

Excellent

10 Jul 2026

Jun

Stuff is very helpful, room was clean. We had a functional kitchen inside the room which turned out to be very helpful during the trip. We were able to fix simple breakfast ourselves with the supplies. There was not much house keeping during our stay, which is fine. You can ask stuff to get things you needed.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Thomas

Property has been completely remodeled on the inside. Staff was awesome and very attentive. Close enough to all the shopping and downtown restaurants with only a 7 minute walk to the conference center for the cruise bus shuttle. Great value compared to whet the big name hotels are charging

Friends_and_family Friends

8/10

Excellent

09 Jul 2026

Troy

Had a fun, enjoyable time.

Partner

6/10

Pleasant

09 Jul 2026

Robert

The man at the front desk was unfriendly. It seems like he didn’t want to be there.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Rosaleen

Beautiful view of the water from my room. Check in was fastt and easy. The restaurant for dinner was the best meal I have ever had at a hotel! Salmon was to die for. Service was friendly and efficient and we had 9 people at the table!!!

Friends

6/10

Pleasant

08 Jul 2026

Daniel

Ok

10/10

Exceptional

08 Jul 2026

Shawn

We had a great stay at Aspen Suites Hotel. The room was exceptionally clean, and every staff member we interacted with was friendly, welcoming, and helpful. We really appreciated the comfortable accommodations and would happily stay here again.

Partner

10/10

Exceptional

07 Jul 2026

Janice

Clean room , very helpful staff, bed was comfy!

Partner

10/10

Exceptional

06 Jul 2026

Sandra

We stayed at Aspen Suites at the beginning and end of our Alaska trip. We appreciated the cleanliness of the room as well as the in-room kitchenette. We would definitely book again if in the Anchorage area.

Partner

2/10

Poor

03 Jul 2026

manuel

The hotel appears to have undergone a light renovation and is generally in good condition, but the service was extremely disappointing.

During our four-night stay, not once was our room cleaned. The bed was never made, the trash was never emptied, and the towels were never replaced unless we personally tracked down the housekeeping staff and asked them to do it.

To make matters worse, during the last two days we couldn’t find a single housekeeping employee anywhere in the hotel, so we had to go to the front desk just to get a fresh set of towels ourselves.

Considering the price we paid, this level of service is completely unacceptable. A hotel may have updated rooms, but without basic housekeeping it simply doesn’t provide the experience guests are paying for.

What makes this even more disappointing is that I redeemed my Expedia points for this stay. I deeply regret using my hard-earned rewards on such a poor experience. I expected much better.

I cannot recommend this hotel if you’re planning to stay for several days and expect the standard hotel service that should come with the room rate.

Partner

6/10

Pleasant

03 Jul 2026

Jeffrey Evan

The room configuration was great and the kitchen had enough equipment to cook basic meals. The unit was modern and clean. Laundry facilities were great. Our experience was let down by attention to detail by the staff. The morning we arrived we reported a faulty air conditioner that was not working at all in the living room and stuck on HOT for the bedroom. Despite reporting it before midday on the day we arrived, it was not fixed until the next day, meaning we had a hot night, windows open and noise from the traffic.
Cleaning products were left in the bathroom.
We were a party of 3 guests- the fold out lounge was not made up and we had to request sheets pillows etc at 10pm at night and make it up ourselves.
When our room was made up the next morning, tea and coffee was not topped up, body wash in the shower was not topped up and they only left 2 fresh towels.
A bit more attention to detail by management and staff would make this a great place to stay.

Family

10/10

Exceptional

03 Jul 2026

Wendy

It was a quick stop for us, but worked rose just perfectly before our cruise. Thank you so much.

Family

8/10

Excellent

02 Jul 2026

Parveen

Ok

Family_with_children

6/10

Pleasant

01 Jul 2026

Steven

This property is much more of an extended stay instead of a hotel. We stayed for four days and never had a room clean or clean towels. We did not ask for them either!
The room was clean and had everything we needed, but the carpets in the elevator and hallways were not clean.

Some of the staff were nice but very inexperienced. In the mornings be sure not to wake them up! Aside from that the girl that was preparing the breakfast was very kind and the gentleman who runs the bar (separate business) was the best! Coffee did not arrive in the loby until around 6:30 or 7:00 am and the breakfast was $15 for cereal, pastries, bagels, juice and something hot. Not sure what it was.

The location is very walkable to downtown with all that you want and need about a 15 to 20 minute walk, sometimes not in the best of neighborhoods. If you are looking for grocery or drug store, that is an Uber ride.

Partner

10/10

Exceptional

30 Jun 2026

Omar

Clean room with good staff

Pet

10/10

Exceptional

30 Jun 2026

Cynthia L

Clean, friendly and good location easy walk to coastal walkway and downtown- enjoyed our stay!

6/10

Pleasant

29 Jun 2026

Mark

When we arrived in our room, for some reason, it had an odd smell as we aired it out didn’t go away.. we think it might’ve been from the pan underneath the cabinet that had some leftover food in it that was never cleaned by room service… even after we told them about, it was not cleaned as said would be done, a lot of noise also from the streets surrounding property not expected.

10/10

Exceptional

28 Jun 2026

Monica

Hotel was nice, and relatively close to the downtown area. Airport shuttle service is my only reccomendation.

Partner

6/10

Pleasant

28 Jun 2026

Mindy

Too many lights, not enough mirrors. Shower was fine and location was a bit off but close enough if you like to walk. Staff was very nice. On the first floor you kept hearing a door slam.

Partner

8/10

Excellent

28 Jun 2026

Rick

Staff was friendly and helpful. Room was clean and comfortable.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Cindie

The room was spacious, clean and comfortable, making it a great base for exploring Anchorage. The staff were friendly and helpful, and the location was convenient for getting around the city.
The only downside was that our room overlooked the car park. Unfortunately, groups of people gathered there late into the evening and into the early hours of the morning, talking, laughing and yelling, which made it difficult to get a good night's sleep. If you're staying here, I'd recommend requesting a room that doesn't face the car park.
Overall, it was a comfortable stay, and we'd happily stay again if we could get a quieter room.

Partner

10/10

Exceptional

26 Jun 2026

wisam

Stuff let us in early and gave us larger room instead what we booked.

8/10

Excellent

26 Jun 2026

Leia

Easy walk to the convention center to catch the bus to Seward.

Friends_and_family Family

8/10

Excellent

25 Jun 2026

Ashwani

After reaching the room was too hot and AC was not working at all. Even opening the window did not cool down the room enough to have a sound sleep. There was no one in the reception to address the concern.

Family

10/10

Exceptional

25 Jun 2026

Bhupesh

Clean and specious room with great location.

Partner

8/10

Excellent

25 Jun 2026

Sandra

Room was clean and very comfortable

Partner

10/10

Exceptional

24 Jun 2026

Dean

The place was well maintained and the staff was very friendly. Very accommodating. We felt very comfortable there.

8/10

Excellent

23 Jun 2026

Elyse

Good facilities overall! Decent staff! Some of the facilities were a little dirty, and they have laundry but it’s not the most efficient! I wish the breakfast was free and not $15 a day, but overall great stay!

Partner

2/10

Poor

23 Jun 2026

Bin

We booked a studio with kitchen. Checked in at night. Next morning, we found the kitchen sink was leaking. We called front desk immediately, and also told cleaning staff about the issue. But until we left, nobody come to fix it. Front desk staff excused that their repair person was not available.

Friends

8/10

Excellent

23 Jun 2026

Sonya

We stayed as a family overnight. The room was very clean! Thin walls, you could hear all doors around the room close every time. It would sound like they slammed shut, but that noise stopped altogether around 10:00PM.
Felt safe and beds were very comfortable! Pillows were not

Family

10/10

Exceptional

22 Jun 2026

Derek

Dnbf

10/10

Exceptional

22 Jun 2026

Kaitlin

Cold room, hot shower, comfy bed. What more could ya want

Partner

8/10

Excellent

20 Jun 2026

Ryan

Rooms and staff were good. The check-in, lounge, cafe space could use some improvements as it’s not very inviting. I would either suggest getting rid of the 8th St Cafe space or drastically upgrading. It didn’t appear to be used much and wasn’t a place as a tourist I felt comfortable enjoying an evening drink at.

Business

4/10

Poor

18 Jun 2026

Irene

Our toilet wasn't working when we arrived. They said they were sending someone up, no one came. The best they did was offer for us to use the restroom down stairs in the lobby, weren't compassionate at all! We asked for another room and we didn't even get a response!

Partner

10/10

Exceptional

18 Jun 2026

Kevina Maureen

Clean room and perfect location. The bartender was really friendly and helpful.

Family

8/10

Excellent

16 Jun 2026

Grace

There were a couple hiccups, such as the rooms.Air conditioner was not working. I was told they didn't have any more room but when I insisted I could not stay in the room , they did find a new room for me. But they did not change it in their system, so they were trying to kick me out. The next day When I had paid for 2 nights already. This was annoying since the only reason we booked the room was because we had a red eye flight and wanted to sleep in, but they were banging on my door at 11, asking me if I needed a late check out. I advise them no I had already paid for the second night. These were minor things that were incredibly annoying, but the hotel itself was clean and well kept up nice security In a good neighborhood. They were out of regular coffee and only have decaf. Another small thing that led me not giving them a five star.

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

josh

Staff really made this place wonderful. Everything was clean and organized. I really enjoyed staying here and will continue to do so in my travels into anchorage

Self

6/10

Pleasant

13 Jun 2026

Pauline

Basic and expensive.

8/10

Excellent

12 Jun 2026

Babbette

Clean and convenient to get to nice cafes by walking.

Partner

10/10

Exceptional

12 Jun 2026

george

Room was nice, clean, and comfortable. Bed was supportive and comfortable. Staff was very helpful and kind. Joseph and Juliana were very helpful and informative with morning activities. Highly recommend.

Friends_and_family Family

6/10

Pleasant

12 Jun 2026

Jason

It served the purpose of a one night stay but overpriced as I think everywhere in Anchorage is.

Friends

4/10

Poor

12 Jun 2026

Heidi

The bathroom had not been cleaned. Sink, toilet, shower, and floor were all dirty which made me wonder if the rest of the room was cleaned. We were exhausted from traveling and just could not switch rooms . There was a guy smoking pot at the end of the hall with the window open when we got there. Just not a great experience at all. There were literally 30 parking spots for the hotel in the lots and they were all full . The gal told us we could park on the street and they wouldn't charge until 7. We left well before that.

Family

6/10

Pleasant

12 Jun 2026

Victoria

Our room was small but clean. There was garbage piled around the trash can by the elevator and waste basket full of trash out
Side the room across from ours. The front desk staff seemed not to care. Bartender Alwin was truly the high point of our stay. The breakfast buffet for $15 per person was truly awful.

Partner