Name: Wyndham Garden Anchorage Airport
Address: 4411 Spenard Rd., Anchorage, 99517, US

4/10

Poor

18 Jul 2026

Carlos

Showering and no soap Rug needs a do over. Airport shuttle never came

Partner

4/10

Poor

18 Jul 2026

Jeorge

This property is a last resort. It is dirty and run down. Soap dispensers were broken. Reported and never resolved. Carpet is stained and areas of gum embedded. Of all the hotel breakfast I have presented this was the worst in quality and offerings.

Self

2/10

Poor

18 Jul 2026

Trent

This was our sign. Our \"First room had blood stains on the sheets and was not clean whatsoever. Went down to the desk and talked with the manager. Moved us to a different room that they inspected and was \"clean\" and was just as dirty as the first room. We did not stay here and chose to take the loss and booked a different hotel. I would not stay here at all unless you want to stay in the dirtiest hotel in Anchorage.

Family

6/10

Pleasant

17 Jul 2026

Srihari

The carpet flooring is very bad. Bathroom isn't clean much.

Family_with_children

2/10

Poor

16 Jul 2026

Nichole

This property is old and has not been updated. It smelled like old cigarettes in the room which made me sick. It’s very rundown and needs to be updated

Self

2/10

Poor

16 Jul 2026

Verified traveler

This was by far one of the most disgusting hotels I have ever stayed at. The entire place felt extremely dirty and unsanitary. The towels appeared dirty and did not seem to have been properly washed, the toilet seat was broken, and the mattress was covered in visible stains. There were even disturbing yellow stains and residue dripping down the walls.

The overall condition of the room was completely unacceptable and made me feel extremely uncomfortable staying there. The staff also appeared very unprofessional, and the entire environment felt poorly managed and unsafe. I genuinely do not understand how this hotel is allowed to operate in these conditions. I would never stay here again and strongly recommend that others avoid this place. This was an absolutely horrible experience.

Family_with_children

4/10

Poor

15 Jul 2026

CELIAR

Hotel en regulares condiciones, muy costoso para lo que ofrece, el bus o shuttle para el aeropuerto después de 30’ nunca llegó, la recepcionista poco amable

Partner

4/10

Poor

15 Jul 2026

Jackie

Nothing worked. The internet was down 90 percent of the time , the thermostat was detached from the wall and was not operational The bathroom tiles were off the wall and had been repaired using tape. The toilet barely flushed There was no business center. There was a distinct smell of mold and decay The pictures of the room had definitely not been taken of the room I was assigned The staff they needed to polish the room up .

Friends

6/10

Pleasant

15 Jul 2026

Ron

The bathtub would not fully go to shower so the bottom of the tub filled with water while taking a shower. Bed was average and the towels were well used

Self

10/10

Exceptional

15 Jul 2026

Betty

We were only there to sleep. I didn’t see the blackout curtains so not good sleep. Otherwise everything was fine, old but fine.

Family_with_children

2/10

Poor

14 Jul 2026

Richard

Carpet was not swept, pillowcases were very wrinkled and looked as though they had not been laundered. Liquid soap spout on dispenser was broken and couldn't be used. The shuttle van was appreciated, however, the seat belt receptical was broken, and if you scooted across the seat the metal part sticking up would tear your clothing. We will not revisit this property.

Family

2/10

Poor

14 Jul 2026

Robert

The first room they assigned us had not been cleaned. We erected assigned another room. We had four guests. We were only given 2 towels. They could only give us hand towels for the others to dry with. We didn’t have soap in the shower. The front desk said they did not have anything yo give us. We bathed with shampoo. This was a terrible experience.

Family

6/10

Pleasant

13 Jul 2026

Daphne

I was a little nervous about staying here after reading all the bad reviews for this hotel. Although it was definitely worn down, the staff was nice and helpful. There were 2 maintenance guys working on things all 4 days we were there.
The bathroom door squealed the first night, but they fixed it quickly once I informed them.
When we arrived there was 2 bath towels even though we'd reserved the room for 4 people, I requested more towels but they never came. I finally went back up to the main desk and they gave them right away.
Yes, there seemed to be a lot of characters and possibly un-housed people in the area (maybe addiction or mental health issues), but honestly Anchorage felt a lot like Hawaii in the aspect of there's not a lot of places to go when things go sideways. Everything is a lot more expensive, and moving or driving away isn't always feasible. We ran into this issue all over Anchorage, not just at this hotel. It was uncomfortable sometimes, but I never felt unsafe.

2/10

Poor

11 Jul 2026

John

Homeless guy sleeping in the lobby and staff refused to address it. Meth head zombie outside the room window walking back and forth. Requested a different room on the second floor which didn’t have outlet covers, a hair drier, or an iron but it did have a plunger in a gross plastic bag in the corner of the bathroom. Air conditioner controls were all busted out and didn’t work. Lobby carpet needed to be despirately cleaned. The breakfast was ok though.

Partner

4/10

Poor

11 Jul 2026

Marianne

In my opinion, this hotel did not look like the pictures. It is screaming for a renovation and really needs to figure out how to get enough water on site for guests when there are a lot of people in town. The curtains were not blackout so we did not get much sleep, so keep that in mind. I would not stay here again.

Family

2/10

Poor

11 Jul 2026

John W Boldt

The room was dirty. Pee and toilet paper on the toilet. The bed had been slept in and was dirty. I had to get another room. At first, the desk manager said she had now where else to put us. Then she found one room left. Fortunately, that one at least had a clean bed. We checked in at 2 am because our flights were delayed. Observed a man leaving the premises and coming back with what appeared to be a prostiitute.

Partner

4/10

Poor

10 Jul 2026

Geoffrey

Disapponting for a Wyndam. Old old place which needs a total do over. Staff all tried to \"put lipstick on a pig\". Starting wih the Airport Shuttle - big guy driver had a tip box with $5 notes showing - bad image. Room assigned was not ready _ had to sit outside it on a window sill for 10-15 mins whilst the very apologetic cleaner went and found linen. Room is well worn. Could not a way to turn off the heater (not needed) except by unplugging. Bed head has a constant hum for hours - probably a fridge in the next room? Had to pay $5 for Internet which would not start until he did something at the front desk. The TV would not switch on - the front desk guy came and somehow \"rescanned the channels ? Breakfast was ok if minimal. The shuttle back to the airport was about 25 minutes late? Other than all these it was good! I felt for the staff. I will write a similar review for Wyndam.

Self

2/10

Poor

10 Jul 2026

Anantha

We did not like this hotel at all! Carpets are dirty and stinking both in hallways and rooms! Very old and dirty rooms and for the price we paid and it is terrible mistake that we did booking this hotel. Hotel area is also very shady! Overall, I will NOT recommend this hotel to anyone! I will give 0 stars if possible to this hotel

Friends_and_family Family

2/10

Poor

09 Jul 2026

victoria

The hotel is in a horrible condition. The room was out of body wash and shampoo. Everything was broken down.

Family_with_children

2/10

Poor

09 Jul 2026

Carmen

Our check-in experience at the Wyndham Garden Anchorage Airport around 9:45–9:50 PM was absolutely unacceptable and one of the worst hotel experiences we’ve ever had. First, we were assigned a room that was already occupied. When we opened the door, there were guests sleeping inside. It was an extremely uncomfortable and embarrassing situation, both for the guests whose privacy was violated and for us after a long trip. When we went back to the front desk to report the issue, what made the situation even worse was the staff’s reaction. Two of the employees treated it like a joke and started laughing about what had happened. Their response was completely unprofessional and disrespectful to both the guests whose room had been entered and to us as paying customers. After being reassigned to another room, we noticed that the door appeared to have been forced or previously damaged. I have attached a photo. Unfortunately, the problems didn’t end there. The room was not properly cleaned and was covered in old dust. The towels were completely worn out and should have been replaced long ago. The next morning, breakfast was just as disappointing. There weren’t even any forks available, making it difficult to eat. It is incredible that a hotel carrying the Wyndham name provides such poor quality accommodations and such disappointing customer service. This experience reflects a serious lack of attention to guest safety, cleanliness, and professionalism. I would not recommend stayin

Partner

8/10

Excellent

09 Jul 2026

Alejandra

Friendly staff-solid facilities they matched what was advertised.

Family_with_children

6/10

Pleasant

09 Jul 2026

Mary

Room size decent.
Fitness center had one working treadmill and rest of equipment did not work.
Pool water cold and no towels and chairs child sized.
Poorly maintained overall.
Breakfast staff was attentive.

Family

8/10

Excellent

08 Jul 2026

Robert

Clean room and staff was helpful,just there one night.

Friends_and_family Friends

8/10

Excellent

07 Jul 2026

Belinda

Not updated, but have stayed in worse. Area was quiet.

Partner

4/10

Poor

06 Jul 2026

Catherine

The room was not kept well. Furniture was ripped or had chipped paint, bathtub faucet leaked and there was the water was barely warm. Had to call the hotel 3 times to get the shuttle to pick us up. So did another couple who arrived at the same time. The only good thing I can say about this hotel is that the breakfast ok.

Family

2/10

Poor

06 Jul 2026

Tiffany

Room was dirty. Drawings on the headboard, dried pee stains on the toilet, one of the beds had black stuff on it, and broken conditioner bottle in the shower. They didnt have a room available when we arrived said they were cleaning the rooms at 2 in the morning.

Partner

8/10

Excellent

06 Jul 2026

STEVEN

Location is

Partner

8/10

Excellent

06 Jul 2026

Tim

Off the beaten path and quiet. Near good restaurants and breakfast restaurants. Employees helpful and friendly.

Partner

10/10

Exceptional

05 Jul 2026

Don

This is a convenient place to stay when flying out of Anchorage. The breakfast is good and rooms quiet.

Family_with_children

10/10

Exceptional

04 Jul 2026

Madoka

We had a 11 hour layover so we needed a room last minute and this location was very accommodating! We were able to early check into a room with no issues and was provided complimentary shuttle to and from the Anchorage airport. Staff was very nice! Only complaint was the AC in the room wasn't working well. Great korean food next to the hotel as well!

Family_with_children

4/10

Poor

04 Jul 2026

Lindsy

Our air conditioning did not work. They did put us in another room. The area that the hotel was in was not a good area, we seen bullets on the ground and drug deals happening. Will not stay there again.

Friends_and_family Friends

6/10

Pleasant

04 Jul 2026

timothy

The property is pretty run down Relatively clean but the beds were not good. The bathroom needed maintenance Needs some attention.

Partner

6/10

Pleasant

03 Jul 2026

Jeffrey

Our first room the door wouldn’t latch, so they switched us to the second room and heater didn’t work , finally the third room was good , except no remote for the TV !

Partner

4/10

Poor

03 Jul 2026

Joel

Staff scheduled shuttle incorrectly. Woke up to phone call saying I missed my shuttle on day off (no sleeping in). Staff knocked on my door at 10pm to look for a phone charger someone left. Bathroom wasn’t restocked. Shuttle on day I flew out was 40 minutes late.

Self

10/10

Exceptional

03 Jul 2026

Kimberly

Decent hotel and close to the airport. Staff was very friendly and helpful.

Friends

10/10

Exceptional

03 Jul 2026

Kimberly

Nice hotel and close to airport. Friendly workers easy check in and out

Friends

2/10

Poor

03 Jul 2026

brittney

Arrived to the hotel late at night. Out was not ready. It took 1 1/2 hr to get ready . Very run down hotel

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Kendra

Helpful staff.

Self

8/10

Excellent

03 Jul 2026

Nivedita

Rooms were clean. Comfy bed.

Family

2/10

Poor

02 Jul 2026

Scott

This was the most disgusting place I've stayed in Anchorage.

Self

6/10

Pleasant

02 Jul 2026

Larry

The facility seems to have been somewhat neglected and felt unclean
The beds were pretty comfortable
The Breakfast was pretty good
But not likely to make a reservation there again

Family_with_children

10/10

Exceptional

02 Jul 2026

Badrul Alam

Good place to stay. Staff are helpful. They provide a good breakfast.

4/10

Poor

02 Jul 2026

Summer

The room floor was really dirty and there was hair everywhere.

Family_with_children

4/10

Poor

02 Jul 2026

Qun

Looks clearly this hotel lacks maintenance, the carpets are old and worn, and both pool & room, Not terrible but definitely can't say good. Airport shuttle is convenient but the driver offers no assistance, the breakfast has eggs and sausages but kind of you don't want to eat. Not worth three hundred bucks per night.

Family_with_children

2/10

Poor

01 Jul 2026

Tamizhinian

The rooms are dirty. Bathrooms are not cleaned properly. Not at all worth for the money paid. Will not recommend this place.

Friends_and_family Family

6/10

Pleasant

01 Jul 2026

Ginger

The room was fine. However, 2 services that were advertised were not provided as promised:
1. The 24x7 shuttle. Both from and to the airport we waited for over 30 minutes for the shuttle to arrive. Both times we were told that it was because they were 'waiting approval from their sister property'. Thankfully in both cases we had left ourselves plenty of time - but do not depend on this service.
2. The complimentary breakfast. We came downstairs about an hour before breakfast was supposed to be over. Absolutely everything was empty. We were told they would be bringing more out but that also took almost 30 minutes.

Friends

6/10

Pleasant

01 Jul 2026

Todd

It was hard to get the TV to work (to turn to a mode to watch TV, it was not intuitive by any means) then the channel guide in a plexiglass holder on the counter top was completely different than what we got on the TV and there was no \"guide\" on the TV itself. The hotel staff said that its just the way it is. --- Not Good
There was no \"do not disturb\" any where to be found. ---Not Good.
The air conditioner was left unplugged so it took a while to figure out why it was not working, then it would not shut off without unplugging it. ---Guess that's why it was unplugged in the first place---Not Good
No screen on the window ---Not Good
One of the towel racks in the bathroom had been bent and jury rigged back together rendering it barely functional. ---Not Good
Think Ill try somewhere else next time.

Partner

2/10

Poor

30 Jun 2026

Shrikrishna

Checking was unsatisfactory. We are given two double bed which we had initially requested in basement with a far location from the main lobby with poor visibility. After requesting change was given two king bed rooms one of the room did not have working air-conditioning while other did not have working coffee machine. Did not have even teabags or coffee left in the room. After complaining the manager relocated to other two double bed room, which they initially said was not available, however, had musty odor. would not recommend with the price of nearly $400 a night to anyone.

Family

2/10

Poor

30 Jun 2026

Lisa

The lilac bushes blooming at the entrance were delightful. And it down hill from there. Carpets badly stained. Front desk staff were wonderful. The man driving the shuttle van that came racing in and yelling in a foreign language when we disembarking from our Uber was very intimidating. The bed was very uncomfortable, the heater would not turn off so we unplugged it, the shower spigot was broken and hanging. The breakfast that was offered on the morning was plentiful and looked nice but we didn’t partake.

Partner

2/10

Poor

30 Jun 2026

Yuanyao

Dirty

Family

8/10

Excellent

30 Jun 2026

Pablo

Excellent staff. Quiet and clean hotel.

Self

2/10

Poor

30 Jun 2026

Nancy

Three room changes. 1)AC not working, 2) room smelled like sewer 3) Smoker smell, but kept room. Could not shut off Water in shower. Manager had to come to shut it off. Rooms appeared filthy. Would not let my granddaughter touch anything. Room for other family member had stained sheets. Disgusting. Shuttle to the hotel was somewhat prompt. Shuttle back to airport was too long a wait. More than an hour. Almost callled an uber. Missed a bus to our destination. Staff working at hotel were fine. Breakfast was ok. This was for a pre cruise night. Very expensive. Def felt ripped off. Do not choose this hotel.

Friends_and_family Family

6/10

Pleasant

30 Jun 2026

Debbie

Convenient to airport with shuttle if needed. Lots of deferred maintenance. Thermostat in room didn’t work- unit was either on or off. Provided breakfast was typical of hotel buffet, but overcooked. Older building so noise from above not well controlled.

Partner

4/10

Poor

29 Jun 2026

Rajkumar

Highly overpriced and would not recommend. Broken floor tiles in the bathroom, mold on ceiling, subpar breakfast. Staff was friendly though. I would’ve never booked it knowing the price but it was bundled in expedia package so didn’t realise that it is $378 room night.

Family_with_children

10/10

Exceptional

29 Jun 2026

Linda

Good!

Family

10/10

Exceptional

29 Jun 2026

Jessica

Very friendly

Partner

2/10

Poor

29 Jun 2026

Helen

DO NOT STAY HERE FOR THE SHUTTLE!!

We were waiting for the shuttle as instructed at 5:30 am, but the driver showed up 45 minutes late with no apologies. The hotel staff said we would be fine, but we missed the cutoff time for Air Alaska by 3 minutes. So instead of enjoying a planned vacation day in Juneau, we spent the whole day in the Anchorage airport.

Chris, who checked us in the previous night was quite helpful and packed us a nice breakfast to take with us. Jennifer, who was working that morning, seemed quite frustrated by the situation but should have told us to bail out earlier.

And the Wyndham should certainly refund the $357 we paid FOR ONE NIGHT, but hotel manager Sara says the only thing she could do is give us loyalty points, which would be completely useless since we will never stay at a Wyndham again.

I would advise you to avoid this hotel if you are booking it for the shuttle. The drivers apparently are free to show up at their whim and the hotel manager has no control.

10/10

Exceptional

28 Jun 2026

Christine

The staff were so helpful when we got there! They were able to hold our bags while we waited for our room to be ready and they were able to get us checked in a couple hours ahead of our schedule time.

Family

2/10

Poor

28 Jun 2026

Dung

Property is dated. There is musty, mildew smell throughout the hotel and especially in our room’s bathroom. Ownership is cheap and could have at least changed shower curtains regularly. Horrible value for price paid of over $350 per night.

Family

2/10

Poor

28 Jun 2026

Tyson

Airport shuttle took forever, rooms were gross, mold on ceiling, soap dispensers broken & empty- horrible hotel! Don’t waste your money! This hotel should have been $79 a night- not $400!!!

Family_with_children

4/10

Poor

27 Jun 2026

Norris

First the front desk staff and the courtesy shuttle drivers were awesome!

The facility interior itself was very worn and dirty. A good vacuum and carpet cleaning would be a remarkable difference maker.

Friends_and_family Friends

6/10

Pleasant

27 Jun 2026

Timothy

Plain Jane hotel. Expected more for the price. Free breakfast buffet looked pretty bad so we skipped it.

Partner

2/10

Poor

26 Jun 2026

Narayanasamy

This was my worst stay for the past 15 years. Cleanliness was the worst among all other categories

Family_with_children

4/10

Poor

26 Jun 2026

Joe

Didn’t care for it run down

4/10

Poor

26 Jun 2026

Annette

The room was pretty dated. There was no shower curtain and the wash cloths and towels were stained. The beds were comfortable. This place is not worth the $425 per night price tag.

Family

2/10

Poor

26 Jun 2026

Jarret Duain

The WiFi didn’t work very well. I paid for the upgraded internet and it didn’t hardly work. The afternoon front desk guy said there was nothing he could do about it. He was no help to anyone I noticed.

Family_with_children

2/10

Poor

25 Jun 2026

Rupa

Stayed here one night each time while transiting anchorage this past week. The first time the room was not even ready with old towels lying and the bed not made. On the second occasion, the room was dirty - it had used washcloths that were not removed, stains on the bathroom floor, stains on the curtain, terrible amenities (basic body wash, soap - either unavailable or very low quality, with the hand wash in a bottle that was relabeled with a sharpie!!!!), toilet old/stained, and to top it all the shower drain that was so slow that water kept clogging up. We paid close to $400 a night for this (consistent) mediocre service! Terrible experience overall!

Family

4/10

Poor

25 Jun 2026

Linda

They had just one person at the desk that did not know much. The free breakfast was terrible. Everything was gone by 9 AM. Only thing left was burnt sausage. Luckily I was only there one night.

Partner

2/10

Poor

25 Jun 2026

Jennifer

Do yourself a favor Do not stay in this hotel. It’s not worth your money. Their carpet it’s so dirty and damp. The rooms are creepy and aircon too noisy. It’s very far from the pictures.

Family

4/10

Poor

25 Jun 2026

Rupa

Room was no clean - dirty washcloth on shower curtain! Toilet is stained brown. Floor has brown black stain and is not clean. Shower does not drain at all well. The hand wash soap is in a container clearly for something else and “body wash” is written with ink!! How absurd! For one night it is not much to ask for a clean bath and room.

Family

2/10

Poor

24 Jun 2026

Grant

Need to renovate the rooms

4/10

Poor

24 Jun 2026

John

They didn’t clean our room overnight so we had no towels or tissues for our second day. For the exhortation process we were charged, the service suffered

Friends_and_family Family

2/10

Poor

24 Jun 2026

Jennifer

It is an old hotel that looks like it might be trying to renovate. The landscaping is not kept up and the hallway carpet needs a good cleaning. Did not take first “clean” room offered as there was hair in the tub and on the toilet and it looked like someone had been laying in the beds. Second room was better, but everything had a layer of dust and the window/sill had dirt and mold.

Partner

6/10

Pleasant

24 Jun 2026

Jingchun

Shower does not drain well.

4/10

Poor

23 Jun 2026

Andrew

Room was filthy, clearly had not been vacuumed prior to arrival, evidenced by orange peels left on floor from the last guest. Bed was made but bedding was gross and stained.
Staff was reasonably helpful when these concerns were addressed expressed.

Partner

8/10

Excellent

23 Jun 2026

Beth Dudley

The staff was wonderful & helpful. Especially William when maintenance. We actually stayed two nights (not consecutively). The first room, the AC did not work but William brought is a fan.

Friends

8/10

Excellent

23 Jun 2026

Avik

Good hotel with breakfast; nice staff. However, the ac unit in our room was partly broken, the bath towels were little soggy from probably very long use. The pool was closed for maintenance.

Family_with_children

4/10

Poor

22 Jun 2026

Eric

It’s deceiving, they show pics of the front entrance and the beautiful lobby, but the place is run down and old nasty carpet, and the reason I chose there and paid so much was for the pool… it was so cold the kids shivered while in it. No hot tub so I’m sure it was not heated… indoor pool and no sun or heat is ridiculous. Was not happy at all… kinda getto feeling.

Family_with_children

2/10

Poor

22 Jun 2026

Terian

A drug addled woman was running the hall at 3 am banging on doors yelling “HELP ME!!!” while her boyfriend just kept saying “SHE’S crazy!!”

Oh yeah and the breakfast room was filthy and food was burned. Not a place for sleep or food that’s for sure.

8/10

Excellent

22 Jun 2026

Sharon

The stay was okay. I have use the shower but it’s all hot and no warm water.

Partner

6/10

Pleasant

20 Jun 2026

Annie

For the price, nearly 400 a night this place was not worth it. We stayed at the puffin Inn across the street earlier in our Alaska vacay and while that was leaving a bit to be desired, we would much prefer being over there in the end.

The hallway carpets of the Wyndham were dirty, there was a stain on our room carpet like wax or something else, the handle on the bathroom faucet fell off and the soap dispenser in the shower was broken and had dirty handwritten labels on them. The shower curtain bar was held up with duct tape. The pebbles in the waiting area were scattered about and some of the pillars leading to the lobby we’re coming apart. We were shocked that a chain such as Wyndham would have such a dismal offering esp at that price point but perhaps they can get away with it for being close to the airport.

Family_with_children

6/10

Pleasant

19 Jun 2026

SHANA

Super expensive spot and fairly tired hotel.

Partner

4/10

Poor

16 Jun 2026

Cory

It was a interested stay, our first room had a weird smell to it. We were awakened at 5am to neighbors playing loud music. Multiple people knock on their door and the front desk called the room. All things we could also hear. The toilet kept getting clogged. We changed rooms, but not without getting all our things to our room from 1st floor to the 3rd floor to find out the keys weren't working. The next day again our keys didn't work, again. The main elevator broke down during our stay. We had to request multiple times a day for our room to be cleaned. The 2nd room had something sticky over multiple areas on the carpet. Which was never cleaned up, after they cleaned the room. All but two front desk employees need a reminder on how to greet guests at the front desk. Multiple times they'll take phone calls over helping a line of guests in the lobby. Without any knowledge to the guests. We never had any issues but it could make others uncomfortable, there was a lot of people hanging out in the back parking, which looked homeless. If you need a cheap hotel with breakfast and maybe a pool for a night. This would be your place. If it wasn't for the two front desk giving us fanatic customer service. I didn't catch the lady's name but Chris. This stay would have given 1 star.

Friends_and_family Family

2/10

Poor

16 Jun 2026

Jay

The hotel is actually old and tired compared to the photos online. The staff was nice enough and the airport shuttle was actually pretty good. We didn’t have a car because we were getting back from a cruise. so we were told of a couple restaurants in the area to walk to and the convenience store nearby . we came across several homeless people and never threatened directly but a very uncomfortable feeling just walking around. Actually quite sad to see people in that situation.

Partner

8/10

Excellent

15 Jun 2026

Kathey

Rm was clean, staff very helpful. Shuttle from airport, must get someone from airport to call for shuttle or get ph#. There is a few places to eat, fastfood & sitdown with in a mile. A convenience & liquor store.

Partner

6/10

Pleasant

15 Jun 2026

Michelle

Could be cleaner but staff was awesome.

Family_with_children

6/10

Pleasant

14 Jun 2026

Michael

Not great.

4/10

Poor

13 Jun 2026

Spencer

Room was torn and worn. Dirty. Not worth almost what was charged a night. Plus I was quoted one third less per night when I booked it 9 months ago. Unfair & deceptive business practices.

Partner

4/10

Poor

13 Jun 2026

Donald

Adequate but should be so much better. I’ve stayed at many Wyndham properties and this one does not measure up to the rest. Get your act together Wyndham and bring this property up to your normally higher standards.

Partner

2/10

Poor

13 Jun 2026

Linda

Room was clean and comfortable but lobby had no furniture, no place to sit and needed cleaning. Mix up on reservation caused by Expedia error so we ended up with one room instead of two. Check out staff was distracted and indifferent. She was in and out from desk and I ended up without getting a copy of final bill. Then I ended up with an email 12 hours after check-out asking us to text when we were checking out. A very frustrating hotel stay.

Family

2/10

Poor

13 Jun 2026

Nicole

Property was run down, staff we not professional or trained properly
Rooms are dated-in a desperate need of an update, the hotel has an unpleasant smell about it
Rooms were missing items (hairdryer, coffee maker)
Would not recommend to waste your money staying here-it’s expensive and a definite let down

Partner

4/10

Poor

12 Jun 2026

Johnny

Old hotel not worth price

2/10

Poor

12 Jun 2026

Ravinder

Not Recommended.
It has poor maintanance.
Mat smells and watery.
Bath tub has issues.
response is low.
shuttle service also poor.
Bf section is just ok.

Partner

6/10

Pleasant

12 Jun 2026

Melinda

Close to airport. In need of renovation and better management. Trash all over the lobby on a Wednesday evening. Our room had broken soap pump, plus no soap in shower. I asked desk for a bar of soap and they tried to give me a paper cup with liquid hand soap in it. The front desk said that they had run out of bottles of soap for the rooms on Saturday - and 4 days later they still had not fixed that problem or bought bars of soap. So $400 per night for a room that didn’t have soap. Breakfast was sad - no pancake mix, no bacon or sausage, powdered eggs, no yogurt, and only a few slices of bread for toast.

Friends_and_family Friends

6/10

Pleasant

11 Jun 2026

Nancy

the free breakfast was awful!!! They ran out of eggs. The toaster was broken. No fruit. We left hungry and needed to go out to eat.

Family

8/10

Excellent

11 Jun 2026

Bethany

The front desk staff are friendly and helpful. The hotel is an older hotel and is showing its age, but the rooms are large, clean, and comfortable. Convenient location close to the airport and about a 5 minute drive to downtown Anchorage.

Self

2/10

Poor

10 Jun 2026

Subhanand

We booked for 2 queen bed, but front desk executive said all rooms are full and gave a king bed room which was really tight to fit in 3 adults. Toilet was not clean and the worst part was flush was not working. No alternate room was provided and no maintenance guy came in the night. My wife has a medical condition and she had to suffer a lot in this whole transaction during midnight hours. Refund was also not provided.

Family_with_children

8/10

Excellent

10 Jun 2026

Patrica

Shuttle was easy

Family

2/10

Poor

10 Jun 2026

John

HVAC didn’t work
This resulted in a lot of problems

Airport shuttle was hard to reach when I flew in

Self

6/10

Pleasant

10 Jun 2026

Bill

Your airport shuttle is a joke. It took you 45 minutes to pick us up from the airport 2 miles away. Your shuttle back to the airport was a no show. We had to pay for a taxi. Drastic changes are needed. Rooms need renovation. Our room had limited outlets and device plug-ins. Bathroom ceiling was flaking badly - needs repainting. Hot water not available for an afternoon bath. Need better window blinds to block constant light. On the other hand, the staff were excellent, especially James. Breakfast was okay. I didn’t see any oatmeal and limited danishes. Nearby restaurants were okay. Overall, many changes are needed. You have a great staff. Just upgrade the property.

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