Name: The Lakefront Anchorage
Address: 4800 Spenard Road, Anchorage, 99517, US

10/10

Exceptional

26 Jul 2026

tonya

It was all good

10/10

Exceptional

26 Jul 2026

YANFANG

Good good good good good

2/10

Poor

25 Jul 2026

Mark

The Stuff were unfriendly. Not helpful. They don’t answer the phone. They booked us in wrong room. Over priced Hotel. I won’t recommend it. We needed the Shuttle service three times but were only able to use it once.

2/10

Poor

25 Jul 2026

Michael

Charged $50 early check in whe was told check in was at2:00
I checked in at 2:00 and was charged a early Ck in..
They lied when I asked on arrival!!

10/10

Exceptional

25 Jul 2026

Andres

Everything was great!!

8/10

Excellent

25 Jul 2026

Alicia

Beautiful clean hotel. Staff was nice but some struggled with answering questions like the concierge. He couldn’t really answer about laundry. Laundry room is 2 machines for over 240 guests and they do not clean the laundry area so it smelled like rancid food. But the room had good views very clean very comfortable with personal AC

4/10

Poor

25 Jul 2026

Tina

No comment. Everything needs improvement.

10/10

Exceptional

24 Jul 2026

Susan

Loved the restaurants, bar and coffee bar! Shuttle service and location were great! Only negative would be the 945pm closing of the bar - would have liked it to stay open later, especially after being out on tours we wanted to come back to the hotel and have a drink...many people felt the same and were turned away...otherwise great stay!

4/10

Poor

24 Jul 2026

Katrina

Well, they have nice towels.

Anchorage hotels are ridiculously expensive, about twice the going rate of the rest of the world. But 600 bucks for a 'deluxe' room with a view of rooftops, a single Home Depot fan/light and no vanity light in the bath, an air unit that has to be unplugged to turn off, a lumpy and exhausted mattress, curtains that covered the air unit and did not block the midnight sun...well. The room was poor.

The property is likewise exhausted. The rugs in the halls are stained and filthy, and the smell in the bar is similar to the stale beer and sticky tables of a college dive bar. We didn't even bother trying the food.

Yes, being next to the water is nice, but my feeling is the owners of this hotel are simply using this property as a cash cow. It truly is not worth your money to stay here, even if it is 4 minutes away from the airport.

Speaking of which, most airport hotels do provide ear plugs for the flights that thunder overhead all night. This hotel does not.

I wouldn't even describe this as a three-star hotel this point, although it does have potential.

A final poor note was the surly staff. I mean, wow.

But the towels were good.

10/10

Exceptional

23 Jul 2026

John

Good stay.

10/10

Exceptional

23 Jul 2026

Philip

After a 12 hour ride on the Alaskan Railroad we were able to have a drink, a meal and get a night's rest. The room was immaculate and bed comfortable.

4/10

Poor

23 Jul 2026

Lauren

Yucky smelly and hot.

6/10

Pleasant

23 Jul 2026

JENNIFER

Had tv issues
Rather than that Good stuff

10/10

Exceptional

23 Jul 2026

Chien Wei

Nice , staff friendly, good location

6/10

Pleasant

22 Jul 2026

Kanchan

Close to the airport, nothing specific to say other than that.

10/10

Exceptional

22 Jul 2026

Brigitte

We had originally booked a guest house in the mid-town area of Anchorage that canceled on us. Expedia was totally impressed me by guarantee our booking by rebooking us in \"comparable\" accommodations, covering any difference. The Lake Front was very much an upgrade for us in comparison to our original booking. The room was spacious, had extra counter top and mirror in the room to organize our gear for the day, there is a bar done stairs that was busy. Beds comfortable. Only wall unit a/cs and behind the black out curtain with no ceiling fan so the night go warm because the a/c was behind the drape.

6/10

Pleasant

21 Jul 2026

Jennifer

The room was super hot and very dusty. I was congested all night. The AC sounded like a jet when it turned on and off. The shower didn’t drain right and the tub filled up 1/2 way with each shower. For what I paid I expected better.

Partner

6/10

Pleasant

21 Jul 2026

Martha

Room smelled musty. The bed was very comfortable. The furniture was older snd nicked. The lighting worked well in the bedroom but there wasn’t enough light in the shower. Overall a bit disappointing but nothing warranting a complaint.

Partner

6/10

Pleasant

19 Jul 2026

Chitra Sadasiwan

It was acceptable . Nothing great.

Family

8/10

Excellent

19 Jul 2026

STEPHANIE

this hotel is in a great location and it’s fun to watch the float planes takeoff and land in the backyard. Great location for doing things in Anchorage as well as getting on and off planes at the airport.

Partner

4/10

Poor

18 Jul 2026

Stephen

This place is probably the same when it was built 40 years ago. It’s so old fashioned, windows don’t shut properly, AC old and on the window very noisy. Lights not working, carpets worn out in corridors, sorry but for the very high price they charge this place needs a complete revamp.

Partner

4/10

Poor

18 Jul 2026

Dennis

I’m not sure where they find the staff, but they were the most unhelpful, apathetic group of individuals we’ve come across. We called ahead to check on airport transfer as our flight was very late and were told to call when we landed. We did and they wouldn’t answer the phone. The restaurant workers were lazy and irritated when we asked for service. One person in our group left a kindle in the room and called every day to see if she could retrieve it. Most of the time they didn’t answer the phone, but when they did acted confused as to whether they have a lost and found or what could’ve happened to items left in the room. Ultimately it was not recovered. Will not stay there again.

Friends_and_family Family

6/10

Pleasant

17 Jul 2026

Donald Dominic

Vending machine room too hot
Low ventilation in common areas
No Lake view
Smell of weed smoking around the hotel
Fire alarm on 07/16 night with no personnel in charge

Family_with_children

8/10

Excellent

17 Jul 2026

Bill

Handy shuttle and location

Partner

10/10

Exceptional

17 Jul 2026

Dana

Great breakfast

Partner

8/10

Excellent

15 Jul 2026

Adrian

proximity to view of lake was nice

Business

10/10

Exceptional

15 Jul 2026

Steve

Plains

10/10

Exceptional

14 Jul 2026

Samuel

Very convenient - close to the airport.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Jaelynn

Clean room. Staff was very nice and accommodating with late check out and extending my stay. Bar was great with an amazing view of the lake.

Partner

10/10

Exceptional

13 Jul 2026

Jaelynn

Clean room. Staff was very nice and accommodating with late check out and extending my stay. Bar was great with an amazing view of the lake.

Partner

10/10

Exceptional

13 Jul 2026

Jaelynn

Clean room, staff was very helpful and accommodating with late check out and extending my stay. Bar was lovely and amazing view of the lake.

Partner

2/10

Poor

12 Jul 2026

Gregory

Given a room with serious issues, we were denied a different room upon returning to the front desk . Said we could wait for maintenance to fix AC and bathroom back to room and no maintenance showed. So we decided to leave. Back to desk. Finally, after a private discussion by clerk with a manager ( who did not present themselves ) the clerk said we could get a free breakfast and wait for another room.
Terrible customer service, desk clerk seemed to be untrained, management unwilling to be seen. Avoid this hotel.

Partner

10/10

Exceptional

12 Jul 2026

Praveen

Excellent customer service and good place and location

Friends_and_family Family

8/10

Excellent

11 Jul 2026

Brenna

Great location for coming in from airport. They had an airport and train
Station shuttle. Very cool grounds being able to see the float planes take off and land.
Onsite restaurants are just ok.

Bring an eye mask! Rooms have window AC unit so you can’t close the blinds all the way and it’s very bright at night.

Family_with_children

8/10

Excellent

10 Jul 2026

Everett

It was exactly what I needed pre and post fishing trip

10/10

Exceptional

10 Jul 2026

Ronald

Everything was great about the room,
restaurant and shuttle to to airport. I had an 18 hour layover so I was trying to get an early check-in so I could get a few hours of sleep and check out at 11:30 PM to get my 2 AM flight. The receptionist didn’t seem too interested in checking availability for room for an early check-in. I ended up paying $50 to get in a couple hours early..

Self

8/10

Excellent

10 Jul 2026

Marija

Really nice hotel situated close to the airport yet right on a lake. The sea planes taking off and landing were fun to watch but were a little noisy in the evening but they stopped at around 10pm so it was okay.

Partner

10/10

Exceptional

08 Jul 2026

Larry

I enjoy staying there

Family_with_children

6/10

Pleasant

08 Jul 2026

Rocky

Beat up old hotel right on the floatplane lake. Very convenient to ANC. Floatplanes start roaring around 6 or 7 AM. You don’t miss them. Good bar, terrible food but great shuttle service. Very expensive considering but that’s Anchorage I suppose.

Partner

8/10

Excellent

08 Jul 2026

Donald

disabled, no elevator

Friends

10/10

Exceptional

07 Jul 2026

stephanie

Property is beautiful. Food delicious. Most of the staff were fantastic however a few were extremely nasty. Reason for the 3 stars. Overall great place

Friends

8/10

Excellent

05 Jul 2026

Anantha

Overall our stay is good! Rooms are clean and good. We stayed 2 nights at the hotel, they did not change towels/napkins for second day and they did not setup the bed for second night Also we had problem with AC and it was very hot whole night and not able to sleep. Also hotel is having problem and our rooms are very far from lobby and it literally took 15 mins to walk to room and it is really big bummer after coming back from a long day... they have to add extra elevator or separate entrance...

Friends_and_family Family

10/10

Exceptional

05 Jul 2026

Holly

Loved seeing all the float planes taking off!

Self

6/10

Pleasant

05 Jul 2026

Sanjeev

Breakfast was ok. But the dinner was subpar. The hotel is okish. The staff had to be reminded twice about cleaning the room, wanted a few plates for left over pizza for family and staff did not provide, at checkout wanted a printed bill but the staff could not print.

Family_with_children

8/10

Excellent

05 Jul 2026

Terrence

I needed to do laundry while I was there and both washing machine were out of order

Self

4/10

Poor

04 Jul 2026

Debbie

See comment before this survey

Partner

6/10

Pleasant

04 Jul 2026

David

Very tired property. Tried to make some modernization but merely a bandaid, unfortunately

Partner

10/10

Exceptional

04 Jul 2026

Blanche

No complaints about my 8 day stay.

Pet

4/10

Poor

03 Jul 2026

Joseph E

Long walks to very old elevators, laundry machines not working, TV didn't work, remote didn't work, maybe because I used 3rd party to book wasn't offered a different room, although I actually scored upgrades at 4 star hotels in different cities using this app
Prime rib was good and shower/toilet s were the better parts of this stay

Self

10/10

Exceptional

02 Jul 2026

Edwin

We love the lakefront. Right on the lake watching the seaplanes take off and land and the restaurant is spectacular the service is great and the food is good everything about it is enjoyable.

Partner

8/10

Excellent

02 Jul 2026

Amanda

Overall the place was okay. I had a long layover in Anchorage so I decided to stay here. The room was fine. My only complaint was that there was a slight musty smell that came from the bathroom. Overall, my stay was good.

Partner

6/10

Pleasant

02 Jul 2026

Debbie

Lovely location, close to sea planes & airport & walking path. Appreciate the shuttle to airport too. Do not recommend restaurant/bar for dinner. Waitstaff slow, out of many items. Hot breakfast buffet was nice tho.

Friends_and_family Family

4/10

Poor

28 Jun 2026

Ann

We arrived later in the evening. The woman at the front desk checked us in and told me that I would love the room she had assigned us. The room was a multi-purpose room. It appears that is doubles as a reception room. There were double doors to enter the room and upon opening them, there was a very strong smelling unpleasant odor. Inside we saw that there were Murphy beds, some high top tables, a separate seating area. The windows looked out on the dumpster. It was late, we were tired, we went to bed. If the front desk had shared all of this upfront, rather than thinking we would like the room, because it was large, that would have been appreciated.
I was charged incorrectly for the first night at the hotel, when I went to ask about it, the woman removed the charge- it took days for the reversal to show up in my bank account. I went to the front desk each of the days I was there to see if I could get some evidence of the reversal of the charge. Each person was unable to support this request.

Family

8/10

Excellent

28 Jun 2026

Christina

The property was nice and clean. The staff in the restaurant was not very friendly. I could tell they were under staffed, but there was only one older gentleman that worked the breakfast in the breakfast buffet that was so nice and friendly! He was so kind and the only friendly staff member that worked in the restaurant

Family_with_children

8/10

Excellent

28 Jun 2026

Russell

This property was completely average. Shuttle great gym was nice, no pool or jacuzzi, food was good. Staff was nice. No microwave in room. Hotel is screaming for an update. New paint new rugs new fixtures . And for the live of all holy the microwave on third floor vending room needs to be replace and that room was like 100F.

Partner

4/10

Poor

28 Jun 2026

Alison

Carpets were so stained and dirty

Friends_and_family Family

10/10

Exceptional

27 Jun 2026

Joseph

We couldn't complain about anything

Partner

4/10

Poor

27 Jun 2026

Chandler

Shuttle staff is rude, carpet is really old and could use replacing. Had to argue about that breakfast was advised as free when booking to get a voucher for a subpar breakfast that was going to cost $59 for two people. Way overrated and did not meet any exceptions that was advertised. Only good thing was the free shuttle to and back from the airport.

Partner

6/10

Pleasant

27 Jun 2026

alan

Still stay here because of proximity to airport and old Alaska nostalgia, but rooms and common areas are tired. Rooms are large and restaurants are good.

Family

8/10

Excellent

26 Jun 2026

Teri

We’re Alaskans and unfortunately it’s just too pricey in the summertime.

Self

4/10

Poor

26 Jun 2026

Helen A

Good location. Not real clean. Breakfast is overpriced

Friends

8/10

Excellent

25 Jun 2026

Robert

Bathroom wasn’t clean
Window was broken

Friends_and_family Family

2/10

Poor

25 Jun 2026

Helen A

Location is great.
Ice machine was broken.
Washer leaks everywhere

Friends

10/10

Exceptional

25 Jun 2026

James

Staffs and other employees were great

Self

10/10

Exceptional

24 Jun 2026

Joseph E

Airport shuttle was helpful

Self

2/10

Poor

24 Jun 2026

christie

I messaged hotel that I was allergic to feather pillows, requested a room without feather pillows. I then called the day before arrival and requested same. I was told it wasn't a problem. I arrived at 1 am to check in. I reminded front desk clerk about my request and was told it was done. Once in the room i found that all of the pillows were feather pillows. I called the front desk and she said she'd take care of it. After 30 minutes of not hearing anything we called the front desk again. We were told she had them but couldn't bring them to us. We went down to the desk to get the pillows. She went back to the store room and couldn't find any and told us best she could do was give us a blanket. By this time it was 2 am. I had to sleep with no pillows. Front desk clerk never apologized, never even acted concerned. She had a \"whatever, get over it\" attitude.

At breakfast we waited 30 minutes for a waitress, we finally flagged her down and asked if we could order. She told us it would be awhile and if we wanted faster service we could move to the upper level. She had 8 tables, and 5 had their food. Someone else was bringing food to the tables for her, so she didn't even have to deal with the food, just drinks and taking orders.

Worst experience I've ever had at a hotel with staff. It was obvious they don't care about their customers.

Partner

6/10

Pleasant

23 Jun 2026

COLIN

For the price, I felt the hotel was only about a three star. The outdoor maintenance was absolutely horrendous. Nothing trimmed nothing cut. When I booked this online, I was thought I was staying in a 4.5 to 4.9 rated hotel. It is not. The plane landing, and taking off on the water was the highlight. The rest of the experience was average and best.

Business

8/10

Excellent

23 Jun 2026

Michael

Older lodge style hotel that is in a good location, close to the airport on Hood Lake. The property is older and worn and some details are lacking but it was comfortable and easy going. A bit on the expensive side for the value. Overall we enjoyed our stay.

Family

6/10

Pleasant

22 Jun 2026

Monica

The only reason to stay here is the convenience of location and shuttles to/from the airport and the train station. The staff is polite enough (and the shuttle drivers friendly and helpful), but the amenities are definitely sub par, especially the worn carpeting in the public areas (some creating a potential tripping hazard) and the poor condition of the 2nd floor laundry (pooling water on the floor which was not attended to.)

Family

6/10

Pleasant

22 Jun 2026

Rocky

Choices of accommodations in Anchorage are thin and very expensive in June. For the price of a decent room in San Francisco, London or Paris, you get a beat up Holiday Inn vibe. Low ceilings, well worn everything, standard bath and no housekeeping unless you request it the day before you want it. It would have been nice if the check-in staff had mentioned that housekeeping detail.

The surrounding area was rather sketchy but so was downtown Anchorage. The shuttle to downtown was a nice touch. Be forewarned that float planes operate extensively on the lake the hotel fronts. They start their day around 7:30. You WILL not miss them.

Partner

6/10

Pleasant

21 Jun 2026

Nicole

No A/C outside of rooms. A/C in room is in the window tucked behind blackout curtains so you either get a cold room with 24/7 sunshine or a hot dark room. The carpets in the hallways are gross. The beds and pillows were lumpy - none of us slept well and woke up stiff and sore. The restaurant service was awful. We had to get up and find salt, ketchup, water and coffee jugs to get our own refills because we didn't even see our waitress to flag her down. The server also brought the wrong order to our table and forgot to put in for the other half of our order. We heard similar rumblings about super slow service during dinner but we refused to eat there again after the first terrible experience. There was also a homeless population hanging around the hotel and we witnessed someone trying to break into cars in the hotel parking lot as well as an attempted robbery the next night in the street. We were even told not to use the north exit to the building because homeless people tend to hang around there. The positives: the room was clean and the shower water pressure was amazing.

Family_with_children

10/10

Exceptional

21 Jun 2026

Nicholas

Enjoyed dining at Deck Restaurant and watching floatplanes takeoff and land
on Lake Hood!

Family

8/10

Excellent

21 Jun 2026

Christopher

Loved the bar tenders…no, really!

Partner

4/10

Poor

20 Jun 2026

Benjamin

The staff seemed consistently annoyed that i would bother them with requests, like checking in, or checking bags, or saying hello. At no point did i have a quality and professional interaction with a staff member.

The facility is very dated and poorly kept. The hall carpet is old and faded, which sets the tone for the entire property.

If this was a $75 a night hotel, i would say it met expectations. However, at almost $500 per night, it is a horrible value.

The view is the only redeeming value, if you like watching sea planes take off.

Friends

4/10

Poor

20 Jun 2026

Melanie

It was all just fine. The lobby was cozy, but the hotel definitely not worth $425 a night. The location to the airport was convenient, the few seaplanes we saw takeoff were neat but didn’t need to stay more than 30 miles watching, the carpets throughout the hotel were so old and dirty, 100% need to be replaced. The airport shuttle was convenient but other hotels have that too. There was no breakfast buffet. We ordered breakfast off the menu but since we had a small dog we had to order as takeout and eat on the patio (why not just include service to the patio- so many people were asking about that). But then we had to go back and forth to the front of the restaurant to get the drinks and food (as we guessed when they were ready), but they locked the patio door to come in, so we had to wait for a server to see us at the door each time to let us back in. They made it so inconvenient to dine on the patio, and for what reason? That could be the star of the hotel especially in summer and near the seaplanes. On our return to Anchorage we will choose a different hotel that is more worthy of the cost.

Pet

10/10

Exceptional

20 Jun 2026

James

It’s my second time staying and I like it

10/10

Exceptional

19 Jun 2026

Mike

This hotel has great rooms and good restaurants for dinner and breakfast.

Self

6/10

Pleasant

19 Jun 2026

Robert

For the price per night, you’d expect it to be cleaner, and the view of the dumpsters and workers smoking right outside our room window was terrible.

Family

10/10

Exceptional

18 Jun 2026

Nicholas

I really like the Lakefront. The rooms are big and tidy, the location fits and the waterfront is really cool.

Business

8/10

Excellent

17 Jun 2026

NGOC-LOAN

The hotel was good with beautiful lake behind it. However, they were short of staff with servicing and ran out of amenities a few days while we were there.

Family

8/10

Excellent

17 Jun 2026

Helen A

Staff was wonderful

Friends

6/10

Pleasant

16 Jun 2026

Jennifer

Definitely a tourist hotel... close to airport but older hotel. Was disappointed for what we paid per night.

Family

10/10

Exceptional

15 Jun 2026

Steven

Clean room. Easy check in. Great location where it’s pretty quiet and not far from downtown if you want to go there. Will stay there again!

Self

8/10

Excellent

14 Jun 2026

William

The property is a little bit older, but is right on the lake where you can see float planes, landing and taking off. The staff was friendly. The free shuttle to the airport and downtown was great. Room was very spacious and comfortable.

Partner

10/10

Exceptional

14 Jun 2026

Daniel

I like the big rooms, ii makes it easier to pack & be organized

Self

4/10

Poor

13 Jun 2026

Michele

The view out my window was a brick wall. staff said doesnt matter all rooms are the same price at $600 a night. I got a refund and stayed at the puffin inn.

10/10

Exceptional

12 Jun 2026

Claudia

Bello

6/10

Pleasant

11 Jun 2026

Vera

Convenient location and free parking. Large room and clean.

Partner

6/10

Pleasant

11 Jun 2026

JOEY

The room was great. However the shower tiles had pink scum on them and need to be cleaned.
Was very busy restaurant and I think may be unfortunately under staffed, was very long wait when sitting at table. Great food and drinks.

Self

2/10

Poor

11 Jun 2026

Jona

I requested that the toilet in my room be fixed as it would not flush since the day I arrived. Sent leashes, called front desk staff 3 times and the toilet was still not fixed I had to leave the property each time I needed to us the restroom. Cooridors and stariwells are dated and unsanitary. I will never return to this hotel and I do not recommend someone stay here.

Self

10/10

Exceptional

11 Jun 2026

Gail

I really liked it here. The laundry could use a little table to fold.

10/10

Exceptional

10 Jun 2026

JOHN CLAY

Everything was wonderful and we even picked up a float pain plane ride for $200

Partner

6/10

Pleasant

09 Jun 2026

David

Nice location on the lake. Outdated property that is pretty run down. They're asking twice what they should be for a room.

Family_with_children

10/10

Exceptional

08 Jun 2026

Noreen

The view from the back is amazing. Could sit out there for a while and watch the sea planes come and go. Room was clean and spacious. Staff friendly.

Partner

2/10

Poor

08 Jun 2026

Branden

This was a piss poor hotel that claims to be higher end. So this gives them the audacity to charge us a RIDICULOUS price, PLUS a resort fee….. which we used zero of the services. Garbage service by the personnel there. They were cussing and swearing behind the front desk. I also asked for a cup of coffee in the morning and it was hot water. At least produce a decent cup of coffee for the extra you charged me…..

Partner

8/10

Excellent

07 Jun 2026

Tarra

We enjoyed our stay. The staff were friendly and helpful. The location was great. We were in town for a soccer tournament and it was a quick drive to Kincaid Park for the games. The rooms were nice, clean and comfortable. It would have been nice to have a microwave in the room or closer by. We were on the first floor and the only microwave available was a small one on the third floor and we had to hunt for it. Other than that, I would recommend this hotel and I’d stay here again.

Family_with_children

6/10

Pleasant

06 Jun 2026

Leska Ann

Did not get the room I rented. Drivers were great but the rest is really lacking. Definitely not worth what I paid

8/10

Excellent

06 Jun 2026

Jeffrey

Convenient location. Convenient shuttle to airport and down town. Nice view of lake and float planes.

Partner

10/10

Exceptional

06 Jun 2026

Amy

This is the perfect stay for your last night in Anchorage. 24 hour shuttle service makes getting over to the airport so easy! Pet friendly too! The views of float planes and the midnight sun are stunning.

Partner

6/10

Pleasant

06 Jun 2026

Sridhar

It was by the Lakefront which was good . The Bathroom door in the room was not good as it was not a proper door. The rolling door got stuck multiple times and could not open or close . The Window knob broke and had to call in housekeeping to fix it and close the window .

Family_with_children