Name: Hilton Anchorage
Address: 500 West Third Avenue, Anchorage, 99501, US

10/10

Exceptional

31 Jul 2026

Shimon

The location is superb, the hotel is modern , clean. Breakfast is great and staff is super helpful. I had a great stay.

6/10

Pleasant

26 Jul 2026

Andrea

The hotel itself appears nice; staff is very friendly. However, our room while spacious was not so impressive. It had two sofas that were filthy and covered with spots - I would not sit on them. The carpet had specks of crumbs, and dirt and needed a thorough vacuuming. The bathroom was clean and appeared renovated except for the bathtub which was chipped. Overall it felt more like a lower end motel room than a Hilton. Definitely disappointed about the quality of the room. Our friend’s room was in much better condition.

4/10

Poor

25 Jul 2026

Allison

NEVER stay here. The pictures are not accurate. It’s a dump. You pay $600 for a $100 room. The rooms are tiny and dirty. We found other people’s clothes under the bed, the shower leaks and it’s moldy, homeless people outside the door begging for money, and the rooms are smaller than a cruise ship. They know cruisers are in town and jack up the prices on this dump. They also don’t clean your room or bring fresh towels if you stay 2 nights. Absolute scam for $600.

10/10

Exceptional

24 Jul 2026

robyn

Rooms clean. Nice. Close to everything.

4/10

Poor

23 Jul 2026

Lance

Believe the other reviews. This place is a dump.

The staff is not a Hilton brand anything. Check in at 4pm was a joke. Lobby full of tired travelers trying to check in. Magically all 15 to 20 rooms were ready at 4pm!

Moldy shower, YMCA toilet. Dusty everything. Questionable fluids on walls near bed. I don't even want to know (see picture).

Sadly, not much to chose from in Anchorage and they use being close to the train station as their crutch.

$400+ a night is criminal to pay for this place. I'm sad I was forced to start my AK vacation here.

10/10

Exceptional

21 Jul 2026

Bonnie

All staff were very nice and friendly. We especially liked the happy hour in the main lobby. The gal from Serbia was serving drinks and she was so nice. Great location.

Partner

4/10

Poor

18 Jul 2026

Sharon

No free breakfast, no free coffee in the am, coffee shop on site you are welcome to pay for coffee in the am, 36 dollars for a breakfast, recommend finding something else locally. Had a reservation for 2 rooms, they said no, individual reservations and had rooms on different floors. If my Dtr was 12, she would have been on a different floor by herself! Poor customer service and excuses.

Friends_and_family Family

6/10

Pleasant

18 Jul 2026

Money

Everything was just okay. Worst experience was with room cleaning and staff. For room cleaning they basically pulled over the sheets on the bed. Never bothered to clean the bathroom floor. Woke up one morning to cleaning clew slamming the door of adjacent room multiple times at 5:30 AM. Went outside to tell her to stop when she approached me with a stern face saying “what”, then walked away. Spoke to front desk person told me “I can tell the manager but it won’t make any difference”.
Breakfast is somewhat good with freshly made omelet option.
Hotel is very busy with cruise and airline personnel.
If looking for comfortable stay for families, look somewhere else. If looking for basic accommodation just for sleeping at night (hopefully), it might be okay.

Family_with_children

4/10

Poor

15 Jul 2026

Jaime

Really loud. Could hear street noise all night. Rooms were hot. AC would not cool rooms. Clean room. Not worth the cost of one night.

Friends_and_family Family

4/10

Poor

15 Jul 2026

Julia

If I had known how strict they would be about check in time I never would have booked this hotel. We flew in on a red eye flight that landed at 5AM. We were forced to wander around for 11 hours until check in time (at 4PM). They literally made everyone wait until 4PM on the dot, so at that time there was a huge rush of people trying to check in. When we inquired if the room would be ready even a tiny bit early staff was quite rude and insisted we should have booked two nights if we wanted an early check in. I hardly ever leave reviews let alone bad ones, but felt so annoyed by this situation and how the staff handled it. Hopefully I can save someone else from having to nap in a hotel lobby for 2 hours.

Partner

8/10

Excellent

13 Jul 2026

Corky

Basic Hilton with a lot of cruise traffic. I’m old, they are older!

2/10

Poor

12 Jul 2026

Kimberly

The room had black mold, smelled and the bathroom and hall floors looked like they had not been mopped in awhile. It is not what I would expect for an $800 a night hotel room.

Partner

2/10

Poor

11 Jul 2026

Abhimanyu

I rarely leave 1-star reviews, but this stay was very disappointing. For the price we paid, I expected a much better experience.

The room was extremely small and didn’t even include basic amenities like a microwave or refrigerator, which is surprising for a hotel in this price range.

The biggest issue was the air conditioning. It wasn’t working properly, making the room uncomfortable. We reported the problem to the front desk, but nothing was done to fix it during our stay.

Overall, the experience did not match the premium price charged. There are far better options in Anchorage that offer better value and service. I would not stay here again.

Family_with_children

10/10

Exceptional

05 Jul 2026

Susan

IAT is near train station. We walked to train station. Uber is also an option and no problem even for early morning departure. If you dont need train be warned the whistles are loud and could be disturbing.

Partner

10/10

Exceptional

04 Jul 2026

Cheryl

The bell man helped me carry my luggage all the way to convention center for my shuttle to the ship

4/10

Poor

27 Jun 2026

SWATI

For $700 per night the hotel need to provide much more. Table lamp had dust layer. Bathroom had 2 shampoo and one conditioner bottles - no body wash, shower door not closing completely, no complimentary water bottles. Beds were ok not super comfortable.

Partner

6/10

Pleasant

27 Jun 2026

Laiq

Dated room and furnishing

Family_with_children

8/10

Excellent

25 Jun 2026

Elizabeth

Good convenient hotel in Anchorage.
Poor room at first and was able to move to the other tower and room much nicer.
Matija at the front desk was very helpful and had a good personality with customer service.

Friends

4/10

Poor

22 Jun 2026

Tom

There was no pen or paper to write on in the room. The front desk staff had a real attitude, we showed up early and they acted like we should leave and come back, we had to ask if they could hold our luggage so we could go flight seeing. Then the next morning we awake and went down stairs to get breakfast, saw everyone at the\"Continental breakfast\" we joined in and found out it cost$28 a person. No signs, no info from staff just a bill as we were arriving. ( I had a banana, apple&orange juice-$28). $600 a night I expected much much better!

Friends_and_family Family

4/10

Poor

22 Jun 2026

Peter

See previous comments lodged with check-in report.

Self

10/10

Exceptional

16 Jun 2026

timothy j doorey

Decent for those taking a cruise from Anchorage/Whitter. It’s a little long in the tooth but convenient if your bus is departing from the Egan Convention Center.

4/10

Poor

14 Jun 2026

William

The hotel is a bit run down. For $600 per night it was disappointing for a Hilton property. We were there overnight to catch a cruise. I called the front desk after making a reservation online to inquire about transportation options. The person I spoke to was not at all helpful. I ended up fending for myself. The wait staff at breakfast had to be tracked down for service. Plenty of staff on hand, so that was not the problem. Maybe training? Whatever, I had higher expectations for a Hilton.

Partner

8/10

Excellent

12 Jun 2026

Ada

Shops nearby

Family

8/10

Excellent

10 Jun 2026

Diane

The room was small, but clean. Good location

8/10

Excellent

09 Jun 2026

Wendy

Good location, great view from our room, decent breakfast. Other than the lady who checked us in who gave us our room with a view, the rest of the staff seems to have trouble speaking English and therefore communication was difficult. Breakfast was packed with people and the breakfast area was poorly laid out which made for a traffic jam around the food. Overall a pleasant stay.

Partner

10/10

Exceptional

07 Jun 2026

Tim

Very convenient to train station

2/10

Poor

04 Jun 2026

Jane

Check in staff were abominable. No greeting. Room Aircon was incredibly loud rattle. The fridge was sitting in the middle of the room. Used drinking glasses not changed. Ice bucket left used in room because apparently they had run out of insert bags. Cleaner had left cleaning spray products in room & hadn’t restocked soap etc. We went to the hotel restaurant & waited 20 minutes to get order taken. Waiter kept disappearing & when he appeared he was quite argumentative. At least 2 other guests left after not even having water delivered after 30 minutes.
There were only 10 TV channels & 4 did not work. Eventually the maintenance guy came & fixed the TV. Ice machine did not work. There are 2 towers and we were never given any direction which one to take & therefore ended up lugging our luggage up & down the lift twice.
In one tower there was only one lift working. The other was used by staff to deliver luggage. It took 10-15 minutes to get in a lift at the busy check-in time.
I heard numerous people with complaints while I waited in line to speak to the manager!
The location was good.
But I would never recommend this hotel.

Partner

2/10

Poor

03 Jun 2026

Gary

Checked in at hotel and there was no hot water,ac or toilet paper in our room and a disgusting pillow case on our bed that should be thrown away

Partner

6/10

Pleasant

01 Jun 2026

Somer

Property is tired, rooms small, but convenient to downtown restaurants and shops

Partner

6/10

Pleasant

01 Jun 2026

Kelly

My room and several others were very hot, despite changing the AC thermostat to the lowest it could go. The downstairs bathroom had 5 out of 6 sinks missing soap.

Friends

4/10

Poor

31 May 2026

Fatima

Not happy with the room and the staff . Will never go back !!!!!

Family

4/10

Poor

30 May 2026

Jill

So sad to see the decline in this once vibrant property. We hadn’t stayed at the Anchorage Hilton downtown for many years…but chose it this trip because it’s walking distance to the AK railroad train station.

Our initial room was completely unsatisfactory and quite dark, dusty and filthy windowsills. We immediately requested a move to a different room. Ultimately they did move us about an hour later…thank goodness. Our second room was better and cleaner…and since we had prepaid we didn’t relocate to a different property.

Other concerns were many including an unsafe parking area down the street…coffee unavailable until after 6 am and staff insisting on cash because their system was down…ice water jugs in lobby that didn’t deliver water to your glasses…hot tub without working jets…and so much more. Every guest we met had several different problems…wanting to change rooms or have issues fixed. This hotel has cruises and conferences booked regularly and does not really cater to the rest of its guests.

Unfortunately, we can not recommend this Hilton. The staff seemed exhausted and the new manager was a little helpful but definitely overwhelmed.

Partner

2/10

Poor

30 May 2026

Stuart

Old and run down.

Self

4/10

Poor

30 May 2026

Adina

Our one night stay was not a good experience. The room we checked into had a bed that wasn’t made and cleaning supplies on the floor. The second room we were assigned, we could not get into immediately as the keycard reader was not working. Running back and forth to the front desk was exhausting after getting into town in the evening.

Partner

6/10

Pleasant

29 May 2026

Donna

The bathroom had caked-on substances around and on the toilet, the towels were damp from condensation of the pipes they were stored up against. There were multiple hairs on the blankets and sheets when we arrived. The hallway had several places where there carpet smelled of mold.

I love staying at the Hilton, but this time the experience concerning the cleanliness of the room and hallway was disappointing.

Friends_and_family Family

4/10

Poor

28 May 2026

Denise

The hotel had 40 guests (ppl) waiting in the lobby to check in. The hotel refused to do early check in for anyone. At 3:50pm the guest in the lobby begin to form a line in front of the desk to wait for 4pm check-in. Once the front desk saw the line forming and was told by the ppl in the line, they wanted to be first to check in then the hotel staff (3:55pm) begin to check in all the ppl in the lobby. I have never seen such disorganization by Hilton

Partner

8/10

Excellent

27 May 2026

Janis

Our first assigned room did not have a heater that worked. The room temp was 64. The room telephones had no dial tone. The staff were gracious to change our room. The second assigned room was much better in temperature. We did note the toilet leaked. Hotel seems run down in places.

6/10

Pleasant

27 May 2026

Gina

Not a bad location but lots of street noise in our first room. Had to change rooms because the shower did not work. Keys had to be reset twice, several ice machines out. They did move us and upgrade correct the situation however so that was nice.

Partner

8/10

Excellent

27 May 2026

Leslie

Room and property were clean. The a/c did not function so the room felt quite warm during our one night stay.

Family_with_children

10/10

Exceptional

26 May 2026

Ashlee

Clean room!

Family

2/10

Poor

26 May 2026

Rutika

Very disappointed with my recent Hilton stay. I booked and paid for a deluxe room, but when I checked in around 11:30 PM after a long day of travel, I was given a shabby basic room instead. The room was poorly maintained, and the bathroom was extremely dirty with yellow stains on shower curtains and broken shower curtains … clearly not cleaned properly. What upset me most was that nobody informed me that I wasn’t getting the room I had booked. When i saw the room, I went back and questioned about the room if they are sure I was given the correct room which I knew it wasn’t, I was told the hotel was fully booked and I could possibly get the correct room the next morning. However, after I went back again in 10 min after checking the bathroom and explained that the room condition was unacceptable and not willing to spend the night in this room , the response I got was “ okay I think I just got the perfect room for you” which was the exact deluxe room I had originally booked. We had to move all our luggage again at midnight while completely exhausted. The fact that the correct room became available within minutes made it obvious it was likely available from the start. The second room was better but the bathroom cleanliness was still disappointing. I’ve stayed at Hilton many times before, but this was by far my worst experience. Poor customer service, lack of transparency, and poor cleanliness standards. Unfortunately, this stay has made me reconsider staying at Hilton again.

Partner

4/10

Poor

26 May 2026

Tracy

Hotel was dirty and dated. Peeling paint, water penetration damage, old dirty carpeting etc

Friends_and_family Friends

2/10

Poor

26 May 2026

Immaculata

My Item got stolen after the 1st night, when housekeeping arrived

Self

4/10

Poor

25 May 2026

David

Check-in took forever. The front desk clerk was nice but clearly overwhelmed and understaffed.

The room itself was fine. It’s definitely showing its age. The location is great - nearby shops and restaurants. All walkable. Be cautious at night because 3rd and 4th ave can become a little sketchy.

The hot tub was not hot the first night and the second night it was hot, but the jets were not working. Which was disappointing since that was an amenity I was looking forward to.

Parking was expensive and a block away from the hotel which was a little frustrating and one night they ran out of spots and didn’t do anything to compensate.

Self

10/10

Exceptional

23 May 2026

Duane

The staff and hotel were great for the convention.

Self

2/10

Poor

23 May 2026

pavel

Our room didn’t have heat we used a small heater.

Family

4/10

Poor

22 May 2026

OLIVIA

The disrespect I got just cause how I dress

Family_with_children

10/10

Exceptional

22 May 2026

Erik

Very clean and perfect size room for a night away

Partner

10/10

Exceptional

19 May 2026

Rama

Excellent customer service

Friends

6/10

Pleasant

18 May 2026

MIchael

Nice enough but dated
Staff was great
Close to train station and restaurants

Partner

4/10

Poor

17 May 2026

Ian

I’ve stayed in many Hiltons and this was the worst by a very long way - mostly due to the very poor attitude of the staff who treated us as a definite inconvenience and annoyance both at pre-check-in, check in, problems with the key - twice, and a long wait for a table at dinner only to be told gruffly ‘it’ll be an hour for food’ which is frankly useless for a hotel restaurant which was far from full. The room was -ridiculously- noisy with a funfare right outside with loud music til nearly midnight and close to the trains blasting their horns continually. The windows and walls must be paper-thin to allow so much noise through right up at the 10th floor. To finally round off the poor experience I had to visit 3 different floors before finally finding an ice machine that was actually working. I’m shocked how much I disliked this place - very, very disappointed.

Partner

10/10

Exceptional

17 May 2026

Anne

Everything was superb the complementary breakfast was awesome

10/10

Exceptional

16 May 2026

Lorraine

Check in was odd. All people in lobby had to wait until 4pm exactly for the cleaned rooms to be made available in their system even though the rooms were ready.
Hotel itself was very nice. Breakfast buffet was very good but was not included in rate.

Friends

6/10

Pleasant

15 May 2026

Nathan

The property was somewhat updated. The bathroom was slightly newer and the features were fine, but was not cleaned properly, both before we checked in and during our stay.
However, the room itself was outdated and poorly maintained. The in room phone did not work to contact the front desk or guest services. The in room safe malfunctioned and took repeated attempts to lock.
This hotel is below Hilton standards. Avoid.

Partner

6/10

Pleasant

13 May 2026

Steven

Didn’t have a breakfast there but did have lunch and it was good . The fitness center was nice but the sauna and jacuzzi were out of order

Family

10/10

Exceptional

08 May 2026

jessica

Melissa at the front desk was wonderful. Disappointed the hot tub did not work. Stay was wonderful otherwise.

Partner

6/10

Pleasant

27 Apr 2026

Sheila

I was treated rudely at Bruins just coming off the jet. All I wanted was a beer and a light dinner as it was late. The bartender was very short, unwelcoming, and rude! I will call his supervisor to complain now that I am checked out. The service I was recieving was the night of April 22.

Self

10/10

Exceptional

27 Apr 2026

Kimberly

Great property. Rooms clean and comfortable.

Family_with_children

10/10

Exceptional

20 Apr 2026

Leon

Yes

10/10

Exceptional

14 Apr 2026

Marc

Room was clean and great size.

Self

10/10

Exceptional

03 Apr 2026

Dylan

Nice pool and hot tub

Self

10/10

Exceptional

22 Mar 2026

Yella

Clean with a friendly staff

Friends

10/10

Exceptional

12 Mar 2026

Cale

Great

2/10

Poor

11 Mar 2026

Jason

Bed was absolutely terrible not conformable at all terrible sleep

Pet

6/10

Pleasant

06 Mar 2026

Brandon

Room attendants emptied the trash, then left the trash bag in my room. Also a room on my floor flooded with water.

10/10

Exceptional

04 Mar 2026

Donald

The staff was very friendly and helpful, Emerson went above and beyond to help me. Thank you Emerson.

Partner

10/10

Exceptional

01 Mar 2026

Sharon

The hotel is within walking distance of phenomenal restaurants, shopping, etc.
The Staff were friendly and very helpful. The view of cook Inlet from our hotel room was amazing! The mountains were so majestic! Incredible view to wake up to.

8/10

Excellent

28 Feb 2026

Melanie

The staff was amazing Melissa and Emmanuel checked us in and were awesome. The pool was closed - which we weren’t told when booking but the front desk helped us with a sister hotel that allowed us to use their pool. We had a lovely breakfast. The bed was comfy and clean and the stay was restful. The bathtub hasn’t been cleaned and the mirror by the fridge had splatter stains on it that wasn’t great. Overall we had a good time and were right in the Rondy action

Family_with_children

8/10

Excellent

22 Feb 2026

Kelsey Elizabeth

Room great breakfast meh.

Family_with_children

2/10

Poor

21 Feb 2026

Angela

Under construction, poor food, dirty room, rude day staff (all other excellent), no hot water to shower in morning, don’t book!

Self

10/10

Exceptional

10 Feb 2026

Crystal

Staff was extremely accommodating when our room didnt have a working thermostat and outlets were being used for odds and ends due to renovations. Super awesome customer service. We also loved the easy accessible gift shop, which has everything you need for a family! Not just gifts - snacks, medical supplies, clothes, toiletries, etc. Awesome stay at the Hilton!

Business_and_leisure Family

2/10

Poor

29 Jan 2026

Sheila

The phone in my room didn't work. I went to the front desk to arrange room service for the morning. I was told that wasn't possible. I was surprised a Hilton didn't offer room service.

The toilette had not been cleaned after the previous guest. There was poop stuck to the bowl and pee and toilet paper in the bowl.

Business

8/10

Excellent

17 Jan 2026

Ellen

Clean room. There was no breakfast when we were there

Leisure Family

8/10

Excellent

16 Jan 2026

Terence

Great location

Leisure Partner

10/10

Exceptional

14 Jan 2026

Michelle

Stay was comfortable and would book again

Friends_and_family Friends

2/10

Poor

03 Jan 2026

Aaron

Nope, not a Hilton kind of stay. More like the cheapest hotel in the area. If you want a nice hotel do not stay here.

Business Self

8/10

Excellent

01 Jan 2026

Julia

Staff was great & helpful. Did not eat there. Could have used a microwave in room.

Leisure Family_with_children

4/10

Poor

20 Dec 2025

Maria Katrina

Dirty linens that we had to ask to be replaced. Good breakfast buffet though.

10/10

Exceptional

18 Dec 2025

Juan

Everything was good, close to almost everything, but not parking lots, for a good hotel without parking is not good. You have to pay 25 dollars a day for a private parking space.

Business Family

10/10

Exceptional

02 Dec 2025

Douglas

Loved the hotel and staff was super friendly and helpful. Local area around has lots of homeless but that’s expected in the downtown area

Business_and_leisure Family

10/10

Exceptional

23 Nov 2025

Thomas

Terrific customer service!
Excellent staff. Quick and thorough check in, terrific cleaning staff. Great food and drinks.
We will definitely stay here again!

Partner

10/10

Exceptional

21 Nov 2025

Thomas

Customer service was superb.
Quiet floor, clean room, excellent shower strength.

Partner

10/10

Exceptional

19 Nov 2025

Kevin

Clean room. Excellent service. Maria was wonderful to work with!

Business

10/10

Exceptional

19 Nov 2025

Derek

Room was okay

10/10

Exceptional

17 Nov 2025

Chaebriance

The staff was absolutely fantastic!!

Leisure Family_with_children

10/10

Exceptional

13 Nov 2025

Laura

I was here for three weeks. The staff was friendly, knowledgeable and helpful. I really enjoyed interacting with them! Everyone from the front desk, security, dining staff and housekeeping was amazing! High-quality! Will stay again.

Business

2/10

Poor

07 Nov 2025

Porschea

There was no valet. The parking was very hard to find and 100% not safe. It literally felt like a scene from a horror movie where at any min the bad guy was going to sneak up and you know what. The check in was painfully uninformative AND apparently they charge you for parking! Got to the room and so many things were dirty, in disrepair, or missing. The fridge was unplugged. Furniture was covered in a thick layer of dust. The beds were not comfortable. The cable tv was horrible and kept cutting out. The evening staff at the front desk was rude. The next morning cleaning staff kept nonstop knocking on the door and trying to enter to the extent they opened the door while we were literally sleeping without clothes on in our bed! And this was HOURS before checkout. And they had the audacity to keep coming back every hour til we left. I do not understand how we could arrive to a dirty room and leave to nonstop knocks on the door by staff. Oh and there’s no microwaves. The refuse to put them in the room and literally said it was a consequence for the actions of the past guests they blamed. What kind of customer service was that?!!!! Would I stay here again? Definitely no. 100% not worth the money.

Leisure Partner

2/10

Poor

07 Nov 2025

Jeaneen

Located in dangerous part of town room and bathroom very dirty.

Leisure Partner

2/10

Poor

20 Oct 2025

Bolun

We found a used bottle at the corner of the room.

8/10

Excellent

18 Oct 2025

Kathryn

Close to the location of the event I was attending. Once I made it to the check-in desk the staff was very nice.

Business Family

8/10

Excellent

16 Oct 2025

Tristian

Clean area,

Business

10/10

Exceptional

15 Oct 2025

jacob

Great

8/10

Excellent

14 Oct 2025

Dylan

Nice area

Good area. Comfortable bed. Clean hotel. Can hear elevator from room though.

Business

6/10

Pleasant

06 Oct 2025

Nicholas

You call this a Hilton?

The room was small, smelled like smoke, outdated, no complimentary waters or breakfast, toilet didn’t flush properly, and the gift shop was weird. Bed was comfy.

Partner

8/10

Excellent

02 Oct 2025

Barbara

Overall a good place. I ding it a little for the noisy bar outside our window and the mini fridge that didnt work. Otherwise a nice place to stay downtown.

Leisure Family

2/10

Poor

27 Sep 2025

wanda

I used to think of Hilton as a top hotel. I do not think that as a long time Hilton member Dimond member now I have never felt such disrespect. The room was old and smell like smoke. They were re-doing the front of the hotel so no sleep And the homeless people so bad that they actually look in the Hotel restaurant window at you while you’re eating no protection from this parking from this hotel with two blocks down and you parked yourself no valet offered no room service offered, and the staff was rude. It’s all get out. I was told that I would not get my points because I booked on Expedia even though I’m a Dimond member, I requested extra towels and soap never came again the room the carpet smelled the bathroom was old and no temperature on the water over all the worst hotel ever Please don’t stay here I will never again.

10/10

Exceptional

20 Sep 2025

Barbara

Great Location and Place to Stay

We loved our stay at the Hilton and found the staff to be not only courteous, but, so very helpful!

Partner

4/10

Poor

19 Sep 2025

Martine

Beware!

Room was next to train station/tracks which kept us up all night. Room had peeling paint. Also was told \"continental\" breakfast was complementary by the Hostess and then we were presented with a $60 bill for a waffle and 2 strips of bacon. The hostess then denied saying what she told us. Hotel would not assist since we booked using the Hotels.com site and not directly with them. Also very confusing information on shuttle to cruise ships.

Friends_and_family Friends

10/10

Exceptional

18 Sep 2025

Ivan Jelev

Arrived a little bit earlier, the staff found a way to check me in. Thank you!

4/10

Poor

15 Sep 2025

jeff

I will choose another hotel next time.

The room was not clean, and it seemed that the sheets on one of the beds had not been changed. There was makeup on the pillowcase, and I even found toenails on the floor, which was very unpleasant. Another issue, although not under their control, was the train horn that could be heard throughout the night. On a positive note, the breakfast was good, though I felt it was overpriced.

Business