Name: Four Points By Sheraton Anchorage Downtown
Address: 325 W. 8th Ave, Anchorage, 99501, US

8/10

Excellent

19 Jul 2026

Colleen

That staff was very friendly and the hotel was within walking distance to restaurants and tourist sites. The front desk staff was very helpful and accommodating with additional blanket and pillow requests, in addition to keeping our luggage until our late evening flight. Highly recommend based off staff alone!

Family_with_children

8/10

Excellent

16 Jul 2026

shari

Laundry was clean and machines worked well

10/10

Exceptional

13 Jul 2026

Andrew

Breakfast was great! Staff was wonderful and very helpful!

Partner

10/10

Exceptional

13 Jul 2026

Regina

Room very clean, staff polite and helpful. Breakfast was excellent

Family

10/10

Exceptional

04 Jul 2026

Kimberly Jo

The staff was knowledgeable and friendly during our stay. The property was close to downtown so you can walk and enjoy the area.

Family

4/10

Poor

29 Jun 2026

Leslie

To much money for what we received in room

Partner

10/10

Exceptional

25 Jun 2026

Vanessa

Great place for walking downtown Anchorage. Clean and comfortable room. Family of four staying for two nights.

Family_with_children

6/10

Pleasant

25 Jun 2026

Steve

Fine, but overall disappointing. We expected much more at this price point. The property has not been renovated in quite some time, and

6/10

Pleasant

21 Jun 2026

Shawna

Found cracker crumbs on the floors near the bed and the couch.

Partner

6/10

Pleasant

21 Jun 2026

John

Hotel is pretty tired. Time for a refurbishment. Staff was friendly and helpful.

Partner

8/10

Excellent

19 Jun 2026

nitin

The rooms were clean and well-maintained. Although the hotel is older, it has been updated nicely and feels well cared for. I wouldn’t hesitate to stay here again.

The coffee was disappointing - perhaps it wasn’t fresh - but that was a minor issue. Overall, I had a decent experience. I was only staying for one night before an early morning drive, so it was simply a quick stop for a good night’s sleep.

Family_with_children

8/10

Excellent

14 Jun 2026

Denise

This was a basic hotel well located in Anchorage with minimum facilities. May stay was comfortable and safe and the room was clean.

Self

10/10

Exceptional

10 Jun 2026

Rosemary

Very friendly staff and easy check-in. Room was very clean and we loved having a suite so we could spread out. Hotel is in a great location for walking to restaurants, shopping and activities.

8/10

Excellent

09 Jun 2026

Gina

If you get a chance to chat with David, please do. He was very helpful and friendly.

Partner

10/10

Exceptional

07 Jun 2026

Carol

Restaurant in the hotel made my staff so convenient! I loved it just wish it was more affordable

Self

6/10

Pleasant

06 Jun 2026

Linsey

I have thoughts about this hotel. The hotel is clean and was just fine for one night. Our room had a window unit ac/fan and it was so loud we had to turn it off. However…parking was awful. They only have parking for probably half the rooms? It is first come first serve, so if your flight is getting in late, expect to park on the street with metered parking. You also have to move your car before 8am, before the meters turn on. For us this was a major inconvenience as our flight got in late, so we checked in late and had to wake up early to move our car.
Also, they wanted to charge us $17 for breakfast when we reserved the room. We made out MUCH cheaper for breakfasts by paying by the plate. Breakfast was not good. Had to pay for refills and our pancakes were leathery, and it was difficult to even cut them.

Again, hotel was fine for a single night,

Friends_and_family Family

8/10

Excellent

06 Jun 2026

Paul

Didn't know about the atm in the hallway!

Self

2/10

Poor

06 Jun 2026

JUDITH

Everything looks fine till we turn on the AC but we were so tired but after a few hours I keep waking up of the sound of the AC making creaking sound! There was a tape holding the lid! I called and we were told to move to another room but my son is special with cerebral palsy and didn’t want to wake him up!
A lady from the hotel came and brought a fan but too small! And I asked her to turned off the ac!
I tried to get some sleep but it was getting warm and muggy in the room! After 3 am I turned it back on again and put on my head phone just to cover my ears!
It’s the most expensive hotel we stayed but crappy loud window type Aircon!
I didn’t get enough sleep!!
We were told our breakfast is included in our reservation but we were charged so I had to complain again but we got our money back!
If you open the window you can hear loud cars and people around! I understand it’s a downtown area!
This is the first time I complained about the hotel we stayed! I regret staying at Four points hotel by Sheraton in Anchorage!

10/10

Exceptional

31 May 2026

Wendy

The best value for money hotel we have stayed in while travelling Alaska and Canada. Great breaky, location, fabulous rooms that are so large, excellent staff and the bonus of a guest laundry. Can’t recommend highly enough.

Partner

10/10

Exceptional

31 May 2026

Roel

Great room

8/10

Excellent

25 May 2026

Dina

Partially remodeled hotel, room was clean, parking is a bit tight

10/10

Exceptional

23 May 2026

Tiat Leng

Hotel is actually quite old. One onsite restaurant which doesn't seem popular. Reception staff were most helpful.

Friends_and_family Family

10/10

Exceptional

13 May 2026

Shannon

Super comfortable, thanks

Self

10/10

Exceptional

09 May 2026

Brian

Fantastic location. Walkable to some of Anchorage’s best restaurants.

Friends_and_family Family

6/10

Pleasant

03 May 2026

Byron

Room was good ,
Our room was on first floor near main entrance so smokers were standing right outside our window.
Smell didnt make it into room as window was closed.
Still uncomfortable to see people pacing back in forth as they smoked.
Staff was more than helpful..
Parking was ok if you were lucky enough to park on property as parking lot was small , otherwise you had to park on street.
We were lucky we stayed on a weekend and found a spot near hotel.
All in all was ok for the price considering summer rates usually double prices at most hotels in anchorage.

Partner

8/10

Excellent

30 Apr 2026

Mark

Parking was tough.

Partner

6/10

Pleasant

26 Apr 2026

Evelyn

Elevator was not working during my stay.

Self

8/10

Excellent

10 Apr 2026

Kelly

Clean and central location. Parking was free. Staff was friendly.

8/10

Excellent

19 Mar 2026

Leo

The room is clean.

Partner

8/10

Excellent

16 Mar 2026

Brandie

Great location for walking downtown

Family

8/10

Excellent

10 Mar 2026

Laurie

Great location with easy walking to restaurants and shops. We had a 1 BR suite with king bed that was just as described. Service came daily and did a great job. The entry and elevator area needs some work. Carpet fraying etc. Staff was friendly. Our one major complaint is that they did not cook breakfast to order as advertised on their website. They also claim to have a restaurant but its really just a bar serving drinks from 5-10pm. We would have stayed at the hilton if i had known.
No micriwave in the room either which was surprising for a suite. It is also a short 10-15 min ride to the airport.

Partner

10/10

Exceptional

24 Feb 2026

Audrey

The front desk person made me feel safe, sadly I forgot their name, but the vibes were good.

8/10

Excellent

16 Feb 2026

Jerrold

The staff was courteous. Room was nice.

Leisure Partner

8/10

Excellent

16 Jan 2026

Larushka

The room was clean and bigger than I expected. The staff were all very friendly. The hotel was also close to the area where I had a meeting, so it was extremely convenient.

Business Self

10/10

Exceptional

02 Jan 2026

Jou

N/A

Leisure Friends

10/10

Exceptional

18 Dec 2025

John

Very good service! Convenient location.

8/10

Excellent

11 Dec 2025

Jackie

Yes

4/10

Poor

27 Nov 2025

Sallie

The heat in the room did not respond to our adjustments and it was insanely hot. Spent all night opening and closing window to get any sleep.

10/10

Exceptional

16 Nov 2025

Tanya M

Good

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Glenda

Clean, simple with all necessary necessities.

10/10

Exceptional

02 Nov 2025

Mackenzie

This place was unexpected as it was right smack in downtown. Everything was walkable, even the tours. I didn't realize it earlier until I did the city tour and realized, oh, its just HERE! This is a very convenient location, not too far to airport, around 10-15 minutes.

The room is modern, we got a suite that had TWO tv's, an actual living room couch. It was a two queen bed style, but the sink and the showers were separate. I liked the unique feel and the convenience to downtown. Just wish it had more sound dampening, you can hear others.

Leisure Family

10/10

Exceptional

13 Oct 2025

Stu

T

10/10

Exceptional

08 Oct 2025

Tom

Staff was awesome, rooms were clean!

6/10

Pleasant

27 Sep 2025

Justin

The hotel did a good job with keeping up on the cleanliness and the staff was friendly. However, the property is very dated, worn out, cheap furnishings and the location was less than ideal. The private security and steal fencing was used to provide security but the close proximity to the homeless population made it an uncomfortable experience. Will not stay here again.

Business Friends

8/10

Excellent

25 Sep 2025

Smith

The dryers could use an upgrade. Other than that, it was a great stay

Business Partner

10/10

Exceptional

25 Sep 2025

Robert L.

The staff truly made the stay, welcoming, warm and kind. The breakfast was great as well and area is convenient. The rooms were clean and spacious. To get into the hotel after hours must use key and there was security which is uncommon for hotels we’ve been to but it didn’t feel unsafe. Perhaps extra precautions? But would recommend

Leisure Partner

10/10

Exceptional

24 Sep 2025

Virginia

Great place to stay in Anchorage

The room was clean. The location was right downtown. And the beds were very comfortable. And the staff was great to work with.

Friends_and_family Friends

10/10

Exceptional

16 Sep 2025

Michele

The room was nice. It isn’t in the best area but we only were there one night and it is really convenient for the cruise. Lots of people that were going on our cruise stayed there.

4/10

Poor

13 Sep 2025

Teresa

Well we visited the Hilton in Anchorage and found whole facility cleaner more updated with dining options for almost 1/2 the price

Leisure Friends

8/10

Excellent

11 Sep 2025

Scott

The property is fine and was close to where we needed to be the next day for our cruise. The breakfast they offered was very good for a hotel breakfast.

Leisure Family

8/10

Excellent

01 Sep 2025

Eve

Breakfast and service was very good

Leisure Family

6/10

Pleasant

23 Aug 2025

Gary

Needs major refresh.

Leisure Friends

2/10

Poor

22 Aug 2025

Zachary

Dumpster is too nice of a word to describe this place but it's the first thing to come to mind! There is no free breakfast but they never tell you you're going to be charged for it. It is good food however. That was literally the only good part of my stay there, and I sure didn't pay for it. The price is ridiculous. The staff is all temporary J1 employees from the Phillipines who don't seem to know how to their jobs and don't seem to care about the guests. And most of them live at the hotel. The elevator is the slowest junk heap I have ever seen, and the place only has 3 floors!

And most of all, Reagan at the front desk is rude and extremely unprofessional, and night security Liska spies and narcs on guests but doesnt do anything to actually secure the building. Homeless people dumpster dive at this place daily and security or nobody else does anything. Building is old and worn down and in an extremely unsafe part of downtown. Actually all of downtown Anchorage Alaska is unsafe! If you go on vacation there stay far away from downtown. Thats not the real Alaska anyways.

I will never stay at this place ever again as long as I live if I ever go back to Anchorage.

Shame on you Four Points. Someone shoulf call Marriott Bonvoy Corporate Office on them. AVOID THIS PLACE AT ALL COSTS!!!

Leisure Self

8/10

Excellent

09 Aug 2025

Chun

Good location

4/10

Poor

05 Aug 2025

Aaron

Even compared to other Four Points properties we’ve stayed at, this one is bad. Room 325 smells like wet dog, the toilet runs, the bathroom door isn’t hung correctly and can’t close, and there’s a lot of noise from the elevator immediately in the hall or the addicts hollering after midnight in the parking lot. Just not a good place/ except for the wonderful staff.

Leisure Family

8/10

Excellent

31 Jul 2025

Jane

The Staff was very helpful and breakfast was excellent! For a \"suite\" the rooms were smaller than expected but comfortable. There were blackout shades to keep out the midnight sun. The property was centrally located to walk around downtown.

6/10

Pleasant

14 Jul 2025

Thomas

Location was absolutely excellent. Pretty much everything you could want is within walking distance. The fitness room was well equipped. Overall the room wuality was very good.

Would be an easy 4/5 stars if not for a couple things:
1. The key card access to the side doors didn't work
2. There was no microwave in the rooms despite there being plenty of space above the fridge
3. The sun shade didn't fully cover the window and the gap at the bottom allowed considerable light in - which is a slight issue in the land of the midnight sun (a blackout curtain would have been more effective imo)
4. The elevator was extremely slow

Leisure Partner

4/10

Poor

07 Jul 2025

James K

They were obviously having some type of computer system error when I tried to check in around 9:30pm. The staff was friendly but frazzled due to the issue and had to deal with less patient guests also tryingbto check in. We all had reservations. They were unable to determine which rooms had been cleaned and were available. It took about an hour for me to receive my room, and still, they were not able to issue me a key that night; the staff had to let me in to my room with a masterkey. I was not able to get a key until the next morning. Overall the room was clean with comfortable bed/pillows.

Leisure Family

10/10

Exceptional

26 Jun 2025

Abby

The room and location was perfect. If you like walking and exploring, you can get to the many restaurants and bars plus sites nearby. They will also safely store your luggage if necessary. Overall, we enjoyed our time in Anchorage thanks to the Four Points.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Lauren

Easy downtown location with free parking. Rooms were clean and spacious with decent closet space and a mini fridge. Breakfast was $5 pp and really good! I would definitely stay here again.

Leisure Friends

8/10

Excellent

22 Jun 2025

Kirsten

Property is fine - about at expectation

Leisure Family

10/10

Exceptional

19 Jun 2025

Taran

Was in Anchorage for a department meeting with colleagues and students in Anchorage. The rooms were spacious and comfortable

Business

10/10

Exceptional

17 Jun 2025

Frances

FANTASTIC fitness center.

10/10

Exceptional

15 Jun 2025

Aleen

Most of the staff smiled and was gracious, but some were not. The room had few amenities: no waste baskets, no hair dryer, the coffee pot was not plugged in and I had to unplug a lamp and move the desk and get on my hands and knees to plug it in. On the other hand, there was a USB port right on the nightstand. That was very handy. I loved the bed and the couch was very comfy.

Leisure Self

8/10

Excellent

13 Jun 2025

Cindy

The property was all we needed for 1 night, the only issue our room A/C was not functioning properly and even though we were in alaska in june A/C to sleep is necessary

Leisure Family_with_children

8/10

Excellent

12 Jun 2025

Rebecca

It was fine for our one night stay.

Leisure Friends

8/10

Excellent

11 Jun 2025

MELVIN

Good location. Friendly front desk staff. Spacious and comfortable rooms. Good in room coffee. Good laundry facility. Lousy, lousy housekeeping service. We stayed for 7 nights and our room was cleaned ONCE. WE EVEN REMINDED ROOM CLEANERS TO CLEAN OUR ROOM TO NO AVAIL. WE secured clean towels every afternoon from the carts ourselves. We removed our own rubbish from our room. This was the only black mark but it’s a major one.

Leisure Family

6/10

Pleasant

09 Jun 2025

Mayra

Traveling with a coworker to check out Anchorage since we are working with native populations in a village. We’re first placed in a first floor room facing parking lot with old water damaged carpet. Front staff was able to move us after a bit of complaining. They do have security on sight. The second day maid service skipped our room and management had no idea why. Maids never replaced sugar for coffee. The room is oddly designed. Only one sink outside the bathroom. The toilet doesn’t have a lid so you can’t put your clothes anywhere when showering. Just not comfortable. During checkout they were accommodating by letting us check out late and kept our luggage since we had a late flight. It’s a close walk to downtown. Plenty of restaurants in the area. Would have been better to just stay at the Hilton since this place’s rates are not low enough to make up for its shortcomings.

Friends_and_family Friends

10/10

Exceptional

07 Jun 2025

Rong

Location is great! Very quiet but safe! Room is spacious.

Leisure Family

10/10

Exceptional

02 Jun 2025

Alan

very clean

2/10

Poor

27 May 2025

Michel

We arrived around noon from our cruise to drop off our luggage or do an early check-in and we were met with an attitude. One of the attendance was very short with us.
The next morning, I tried to get coffee and the same person gave me a big attitude when I asked her are there any cups available and she reached behind the bar and said here handing me one, got coffee out of the dispenser that was cold and there was no creamers available and had to go ask her if I could have some cream and was met with an attitude and she gave the other person the cream and said here you give it to them. Came back down for the breakfast and there was no food available in any of the warming trays and they were out of coffee. I would never stay in a Sheridan again if this is how they run their hotels.

Partner

4/10

Poor

27 May 2025

Vasile

Expensive room for what you get. The room was clean but run down old moldy stains on window ac, blackout drapes that did not worked and very noisy room. Paper thin walls I could literally hear all the neighbors and the ppl having breakfast. The continental breakfast was very basic and not at all appealing. The only thing that I liked was the expedited check in and out. If you can afford get something else!!!

Leisure Partner

8/10

Excellent

20 May 2025

Jane

No body wash in shower dispenser

Leisure Family

10/10

Exceptional

17 May 2025

Ines

Would stay. Again

10/10

Exceptional

16 May 2025

Leslie

Clean nice rooms

Leisure

10/10

Exceptional

28 Apr 2025

Jaunelle

Service with a smile

I think the best part about the hotel stay was the staff! They were the absolute friendliest people I have ever met. I appreciated how accommodating they were to us as the customer!

Business

8/10

Excellent

25 Apr 2025

Christian

Made our 31st anniversary really special!

10/10

Exceptional

22 Apr 2025

David

Wonderful staff! Friendly and accommodating in all facets!

Business

8/10

Excellent

22 Apr 2025

Colleen

Liked rate, modernized the look of the room and location. Wished the room was equipped with a microwave.

Business Family

10/10

Exceptional

21 Apr 2025

Malianive

Quiet location, staff very friendly and accommodating. Room is clean and comfortable.

Leisure Partner

8/10

Excellent

12 Apr 2025

Lawrence

The property is recently updated.
Very comfortable bed and furniture. Great staff.

Leisure Partner

10/10

Exceptional

03 Apr 2025

Nyrshea

Great location downtown

Excellent hotel. Only negative is that they do not have microwaves in the room. That's a given for most hotels. Enjoyed my stay and the beds were so comfortable. Will come back.

Friends_and_family Family

10/10

Exceptional

02 Apr 2025

Suzanne

Great folks make this place special

Business Self

8/10

Excellent

30 Mar 2025

Andrea

Goog

Business Friends

6/10

Pleasant

29 Mar 2025

Sophia

Great price and even better staff

Business_and_leisure Family

10/10

Exceptional

29 Mar 2025

Ross

Great value. Only thing missing was a microwave in the room. There is one in the lobby. Not sure if I got a free upgrade but there was a sitting room in my room that I did not expect, complete with a door separating it from the sleeping area. Complete with a second TV. Very nice!

Business_and_leisure Self

10/10

Exceptional

22 Mar 2025

Kenneth

nice place. very comfortable.

Business Self

10/10

Exceptional

15 Mar 2025

Rebecca

Staff were welcoming, helpful, professional. My room was spacious and clean. I love having refrigerator and coffee maker in the room. Too bad there was no microwave.

The living room with the second TV was very appreciated. Thank you!

Business Family

10/10

Exceptional

13 Mar 2025

Rebecca

Room is spacious, clean, and staff are welcoming and friendly.

Business Family

10/10

Exceptional

11 Mar 2025

Luis

Great stay. The hotel is in a walkable distance to some attractions in city centre. Staff friendly and supportive. And the room is excepcional, spacious, confortable, with a living room, fridge, Coffee, plus.... Today they gave us a free complimentary breakfast. And the restaurant very recommrnded. Great food as well. Thnak you.

Leisure Self

2/10

Poor

02 Mar 2025

Eddie

Unfortunately, upon arrival I was informed that the system was for maintenance, only to find out that there were no serviceable rooms and that this has been an on going issue for several hours.

Business Self

6/10

Pleasant

26 Feb 2025

Steve

The hotel is clean, staff is friendly. Only giving 3 stars because we had to evacuate at 3am due to a fire in the laundry room.

Business Self

8/10

Excellent

23 Feb 2025

James

It was an ok place to stay

Business_and_leisure Self

10/10

Exceptional

22 Feb 2025

Sarah

Enclosed parking and plenty of spots. Room walls a bit thin and could hear ppl in halls and upstairs but nothing more than is to be expected in a hotel. Room was clean and staff was friendly!

Business_and_leisure Partner

10/10

Exceptional

21 Feb 2025

Anthony

Thumbs up

By far my favorite stop in Anchorage

Self

10/10

Exceptional

07 Feb 2025

Kia