Name: Comfort Suites Anchorage International Airport
Address: 2919 W International Airport, Anchorage, 99502, US

10/10

Exceptional

05 Aug 2026

Virginia M

This hotel was awesome! They were so helpful and friendly. The shuttle to and from the airport was a big plus! The room was very clean and the bed was really comfortable! All rooms of the hotel were clean- breakfast was really good with lots of choices hot and cold. Would definitely recommend this hotel!

4/10

Poor

03 Aug 2026

Manish

Terrible service and shockingly rude staff ruined our stay at Comfort Suites Anchorage International Airport.

Bad attitude: The breakfast attendant was hostile and unpleasant. Refusal to restock: She claimed they were completely out of bread, bagels, and other items This happened over 40 minutes before breakfast service was scheduled to end.

Dismissive response: She just pointed at the empty tables and refused to help. Hostile Front Desk

Unfriendly behavior: The front desk clerk had a major attitude and lacked basic hospitality skills.

Kicked out of the common area: Our group sat quietly in the breakfast area in the evening to plan our next day. We spoke softly and kept our volume very low but the staff had some problem even with that and asked her to vacate the area so they an lock up the common breakfast area

10/10

Exceptional

03 Aug 2026

Matthew

The staff were great and the airport shuttle was a huge benefit as I returned my rental car.

6/10

Pleasant

02 Aug 2026

Jennifer

The staff was professional and very helpful even though the hotel was busy. The close proximity to the airport and complimentary shuttle was what we needed for an overnight stay before we flew out of Alaska the next morning. The beds were comfortable, sheets, linens, room were clean. It seemed like housekeeping did a good job, but the room itself was just a bit run down. A couple lamp shades, and the sofa had stains on them. The bathroom showed signs of water damage around the tub and wall. Minor things, but it made the room feel less clean. We were also near the indoor pool, so the room smelled like pool chemicals. For one night it was fine.

10/10

Exceptional

02 Aug 2026

Jeffrey

The breakfast was perfect. The staff allowed us to store our luggage after check out so we could tour around the city. Everyone was very nice. Super close to the airport, so the free shuttle was a bonus!

6/10

Pleasant

02 Aug 2026

Denise

Our room was nice and clean! When checking out, let the front desk know, the hook on the bathroom door kept falling g off. So I left it on the counter. The bathroom sink needs to be unclogged, and the bathtub water had a constant drip. I just wanted to give them a heads up. But everything was good. Breakfast was okay, with a few choices.

10/10

Exceptional

31 Jul 2026

Joseph

The property and the employees were awesome The airport shuttle scheduling needs some work.
The shuttle time filled up fast the you have to go to another 15 minute slot. By the time we checked in everything was full from 4:30 to 5:45. Our flight was at 7 so it made it real close. They need to run multiple shuttles if this is the case.
The rooms are way too expensive to not provide a shuttle to the airport.

2/10

Poor

31 Jul 2026

Subodh

Horrible place, avoid!

10/10

Exceptional

30 Jul 2026

Terry

Staff was very pleasant and breakfast was good. Lots of choices.

4/10

Poor

30 Jul 2026

Neil

This place wasn’t very kid friendly…as soon as we got up to our room, I got a call from the front desk saying they were getting complaints about noise up above. We have a family, and a lot of luggage and we were just unloading our luggage.

The front desk guy assumed it was our kids running around and said to keep your kids quiet, and the kids weren’t even running or making noise, (the youngest is 6, so not much noise from her). It totally wrecked my night here, as I felt so on edge.

I feel like it was so rude to assume it was the kids being loud.
All night long I heard people being loud in the hall and out our door, and I understand staying in hotel you will get that, so I am not complaining, just wondering why the staff put that pressure on me and the way they assumed it was the kids making noise and being a problem really bothered me.

Our night at this hotel was a negative experience for me and the kids and I would say to people with kids staying here it isn’t very kid friendly so be aware.

2/10

Poor

28 Jul 2026

Michele

Good location. Crap hotel.

10/10

Exceptional

27 Jul 2026

DANIEL

Convenient

8/10

Excellent

24 Jul 2026

Donald

c

8/10

Excellent

24 Jul 2026

Denise

Very nice hotel and staff was excellent

10/10

Exceptional

22 Jul 2026

Brian

Clean room and great breakfasts. Thumb up

Friends_and_family Friends

10/10

Exceptional

20 Jul 2026

Michel

It had shuttles available anytime. The room was clean and big. We had to leave early before breakfast was available to catch our flight.

Friends

6/10

Pleasant

20 Jul 2026

Hillary

The staff were super friendly and helpful. I think that the room could have been a little cleaner because I found a hair in the shower. The blackout curtains did not close all the way and it was very noisy, so I found it difficult to get more than a few hours of sleep. The beds were comfy and the room was spacious. The airport was very convenient. If I were to stay here again, it would just be for a night and I would request a room away from the road.

Friends_and_family Family

10/10

Exceptional

20 Jul 2026

John

They have a great place and service

Family

10/10

Exceptional

19 Jul 2026

sandeep

Very good property and rooms . Enjoyed one night stay before heading back home.

Friends_and_family Family

10/10

Exceptional

19 Jul 2026

Swapnil

It was good stay

Family_with_children

10/10

Exceptional

18 Jul 2026

Josh

Nice place for a few hours while we waited on a flight. Staff was helpful.

Family_with_children

10/10

Exceptional

18 Jul 2026

Hubert

The staff at this location were absolutely amazing, very friendly and very helpful. The only problem we had was the indoor heated pool. I actually booked this particular hotel because they had the pool. Unfortunately, there was some sort of chemical floating all over the surface. So much so that I didn't think it was healthy to go in the pool.

Partner

8/10

Excellent

17 Jul 2026

Rod

Was a decent place to stay and very convenient to get to and from the airport. Staff were nice and stay was good.

Friends_and_family Family

10/10

Exceptional

16 Jul 2026

Amy

Staff was friendly and helpful. The proximity to the airport was great. The shuttle was easy to use. Easy place to stay with everything you need.

Friends_and_family Family

2/10

Poor

15 Jul 2026

Kristal

That staff was friendly but not over welcoming. The property itself was nave and clean my room was awful! It smelled like bad body oder. The gal that ran the breakfast in the morning was exceptionally nice!!! Also the gal that checked me out was pleasant. My room was not good.

Family_with_children

8/10

Excellent

14 Jul 2026

Erundina

Location was great after a late arrival
The floors and carpets were not clean
They closed breakfast early and didn’t replace items that became unavailable

Family_with_children

2/10

Poor

13 Jul 2026

Surendar

I spent almost $1,000 to stay at this hotel, only to experience what I consider a serious health-threatening situation. I didn’t complain during my stay because I checked out at 2:00 AM and just wanted to leave.

I stayed in an accessible room and was traveling with insulin that requires proper refrigeration. The air conditioner did not work for three days, which made my insulin unusable. The TV also didn’t work, and there were several other maintenance issues throughout my stay.

The sofa bed was completely worn out with exposed springs and almost no cushioning, making it impossible to sleep comfortably. Even more concerning, I found what appeared to be mold on both the sofa bed and the queen bed.

This was one of the worst hotel experiences I’ve had. Given the health and safety concerns, I will never stay here again.

Family_with_children

4/10

Poor

13 Jul 2026

Michael

The first room they gave us smelled like the previous guest may have been vomiting, and it only had one king bed and a sofa bed instead of the two queen beds we had booked. We requested a new room from the disinterested front desk and were told it would not be ready until later, which was fine since we had arrived before their 3pm check-in time. We returned later that night to a new room, which smelled musty, but was a huge improvement over the smell of the first room. Unfortunately, they weren’t able to fulfill our booking for two queen beds. Since there were four of us, I had the pleasure of sleeping on a very small uncomfortable sofa bed with a blanket from the closet that was perhaps unwashed. The carpeting in the room also had stains, and the light switch plate a was smeared with something red which I hope was ketchup rather than blood. Thankfully it was too cold for a swim because the pool appeared to be filled with soapy water. Before departing, the final hurrah was taking a shower and discovering that the tub was not draining properly, leaving me standing three-inches deep in dirty water. The only saving grace was a nice complementary breakfast buffet next to the lobby.

Friends_and_family Family

10/10

Exceptional

12 Jul 2026

Xin

Good clean

10/10

Exceptional

12 Jul 2026

Courtney

Convenient to airport, shuttle was fast, room clean

Friends

8/10

Excellent

12 Jul 2026

Karina

This hotel is great for a quick stop in Anchorage. We had a speedy shuttle service from the airport to the hotel. Our driver was friendly and had some great suggestions for local food, and even provided some helpful tips to walk there with our family. At check in, things were quick and efficient as well, and very friendly service. Our room was clean and comfortable, and very spacious. We utilized the laundry facilities, which was hugely helpful in between travel locations. The breakfast included was great, lots of options. This location was very close to the airport and provided a lot of amenities that were helpful. While this hotel isn't the most glamorous, it was exactly what we needed as an in between stop on our travels.

Family_with_children

10/10

Exceptional

09 Jul 2026

David

well run hotel. quiet area too.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Kimberly

Overall a very comfortable hotel. Breakfast was great for my family.

Family_with_children

10/10

Exceptional

08 Jul 2026

Karen

Amazingly friendly front desk staff. Hotel is a one day stay to go on a cruise, for me. Longer stay - no- only because there's nothing near there to do.

Partner

10/10

Exceptional

08 Jul 2026

Anton

Excellent breakfast, really appreciated staff keeping area clean and refilled. Comfortable room. Only downside was guests nextdoor were extremely loud at really inconvenient hours. I wish the walls were better soundproofed. Would stay here again and would recommend. Airport shuttle was great. Fabulous driver.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Sandra

We enjoyed our stay here after arriving a day early for our Princess land tour. We were comfortable and rested well. Breakfast was good. The shuttle from and back to the airport was very helpful!

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Stacia

Convenient to the airport.

Family

6/10

Pleasant

06 Jul 2026

Toni

Rooms are pretty old and could use some TLC. Bed was uncomfortable, but that maybe our options.

Partner

8/10

Excellent

05 Jul 2026

Donna

The breakfast was pretty good. Parking was super convenient. People who work there were really nice. Convenient location.

Partner

10/10

Exceptional

05 Jul 2026

Jolene

After coming off a cruise ship with very close quarters, the hotel rooms felt extremely spacious!

Family_with_children

6/10

Pleasant

04 Jul 2026

Chelsea

Just ok. Serviceable for when you need to stay close to the airport. Bed was comfortable. Very expensive in summer season for the quality of hotel. Breakfast was just ok.

Family_with_children

6/10

Pleasant

04 Jul 2026

David

Staff was great but the hotel is not a $450 a night experience. It’s a bit of a gouge because of cruise season. The property is a bit dark and dinghy and needs some work.

Friends_and_family Family

6/10

Pleasant

03 Jul 2026

Nancy

No comment

6/10

Pleasant

02 Jul 2026

Erin

The room had a musty smell and we booked the airport shuttle the day before and they couldn't locate the person to drive us, had to hire a cab to get us there late. Didn't have breakfast at the time we were there, so no comment on that. Also, located on train tracks so very loud

Friends_and_family Family

8/10

Excellent

01 Jul 2026

Brian

Room was nice and close to the airport, without the airport noise

6/10

Pleasant

30 Jun 2026

Jeffery

Staff were really helpful! From the shuttle driver to the front desk, to the house keeping staff. Everyone we encountered were super pleasant and ready to assist with our needs.

Family_with_children

10/10

Exceptional

29 Jun 2026

Madison

Airport shuttle was so convent. Decent hotel breakfast quiet rooms. Totally meet all our needs

Family_with_children

10/10

Exceptional

26 Jun 2026

Ricky

Greta property and clean rooms

10/10

Exceptional

26 Jun 2026

Daniel

Clean and friendly

Family_with_children

6/10

Pleasant

21 Jun 2026

Heather

Booked two rooms here and the front desk said I only had booked one. We had a long travel day, so once we got in the room after my shower- looked it up and lo and behold we had booked 2 rooms. They gave us the keys to other other room. Not a big deal, but annoying. The second issue was they hadn’t written us down on the shuttle schedule. The front desk person wrote it on one list, but didn’t transfer it to the other, so they weren’t expecting us. It all worked out fine in the end, but seemed quite disorganized.

Family

6/10

Pleasant

21 Jun 2026

Carmen

The location was the only appealing aspect of this hotel. Every time I needed to use the shuttle to the airport, I felt like I was a burden to the staff. There didn’t seem to be a schedule for these shuttles except for getting to our red eye in the middle of the night. At one point I felt rushed to get to the shuttle or miss it even though I had been traveling all day. The staff at the front desk seemed overwhelmed and busy always. The rooms were comfortable but warm.

Family_with_children

10/10

Exceptional

18 Jun 2026

Charles L.

Nice place for a night’s stay after or prior to a flight to/from the nearby airport.

Partner

10/10

Exceptional

16 Jun 2026

Jan

staff was very helpful, room was clean

Partner

10/10

Exceptional

16 Jun 2026

Garen

This is an amazing hotel. The front desk clerks were very kind and friendly. The lobby was inviting. The rooms were very clean. The breakfast attendant was unbelievably alert to everything that was going on. I’ve never seen such care and concern that everyone had what they needed. The grandkids loved the pool. The hotel is very close to the airport which was great for us! I would stay here again in a heartbeat.

Family_with_children

10/10

Exceptional

16 Jun 2026

Betty

The staff were extremely friendly and helpful. Very clean and nice room. Enjoyed the breakfast.

Partner

4/10

Poor

16 Jun 2026

Bonnie

This hotel needs to have cameras in the parking lot. Someone stole our backpack from our locked car and took all our credit cards and passports. We had a cruise scheduled for the next day but without our passports and credit cards we could not get on the trip. We have lost $16000.00 to date including unauthorized charges on our credit cards. Our trip was destroyed due to this. We have filed a police report but they should have at least camera security in the lot and this may have avoided.
We are devastated and they have not even gotten back to us even after an email with an auto response.
Would never ever stay here again. Poor customer service!

Partner

6/10

Pleasant

14 Jun 2026

Tony

Great location near the airport.

10/10

Exceptional

13 Jun 2026

James

Hotel was very clean. They had a good breakfast. Staff was very friendly!

Friends

4/10

Poor

12 Jun 2026

Rick

We had this room booked for months as we were traveling 1,000 of miles during our Alaska visit. We were very disappointed when we arrived to discover the Air Conditioning was not working in our room. The temperature in the room was 81 and very uncomfortable. We complained multiple times and was told they were booked and could not give us another room. In discussion, we discovered it was a known issue and hadn’t been fixed due to their maintenance guy arriving to work drunk. Since we had paid for the room months in advance, I would have expected them to switch our room ahead of time since this was a known issue. Unfortunately this did not happen. We asked for water bottles and were made to pay $3/bottle instead of offering that since the room was so hot. They did offer us a fan. We were ultimately told we would receive and 1/2 price refund. It has been 6 days now and we still haven’t seen the refund.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Brenda Lee

Tv. Didn't work right

Partner

10/10

Exceptional

07 Jun 2026

laurie

We arrived late and they picked us up and checked us in no problems and everyone was so friendly. Bed was very comfortable and free breakfast was plentiful. Would stay again

Family

10/10

Exceptional

07 Jun 2026

Jennifer

Convenient shuttle to and from the airport.

Partner

10/10

Exceptional

06 Jun 2026

Michael

Clean room and super friendly staff

Family_with_children

10/10

Exceptional

05 Jun 2026

Bob

Super friendly staff on check in. We stayed here for one night on our way to Seward for our cruise. Picked us up and dropped us off at the airport free of charge. Breakfast was good. Great place to stay !!!

Partner

10/10

Exceptional

05 Jun 2026

Christina

The rooms are HUGE! Such a pleasant surprise. Everyone was really accommodating and kind. Would definitely stay here again!

Family_with_children

8/10

Excellent

01 Jun 2026

Carol

Convenient to ANC for a stopover before heading to your next flight. A good restaurant (The Fancy Moose) is within easy walking distance. And as a bonus the restaurant is on Lake Spenard where we were told the seaplanes land (none did while we were there). The lake is good for birding if you are so inclined. We headed out too early the next morning to get the complimentary breakfast. The airport shuttle is timely. Our driver was informative on the immediate area.

Friends

10/10

Exceptional

01 Jun 2026

Tim

Convenient to airport

Partner

10/10

Exceptional

01 Jun 2026

VIRGINIA

Nice and quiet property,and has shuttle service to and from airport which is very convenient. Shuttle doesn’t have service to downtown area like other hotels. Restaurants are about 15 minutes walking distance, and there is no nearby shopping area. Room is nice and spacious.

Family

8/10

Excellent

30 May 2026

Robin

The breakfast was good.

Family_with_children

6/10

Pleasant

29 May 2026

Gary

There is no room service unless requested. Which I did after 2 nights. They asked when to service it and I told them. I returned and no service was attempted. Finally rapped on my door late in the afternoon while we were asleep. I had to extend our stay and they bumped the room charge to non discount rates.

Family

6/10

Pleasant

28 May 2026

Janine

The room had an odd odor

10/10

Exceptional

26 May 2026

WAYNE

Needed a place to stay before cruise. There was an easy check in, clean room and a nice breakfast.

Partner

10/10

Exceptional

25 May 2026

Lindsay

The staff were very friendly and helpful. The room was big and clean. The shower was absolutely amazing! The location was convenient to the airport. The walls were thin and we could hear lots of people most of the night. The breakfast was just okay, not very stocked or maintained. Overall, we would stay here again if in the area.

Partner

8/10

Excellent

25 May 2026

Haley

The staff at this hotel are amazing. Only thing is that the rooms could really use a deep clean. The bathroom was nice, but the bedroom/living area itself could really be deep cleaned. The carpet had stains. The sheets and blanket didn’t appear as clean as I’d like. The walls were dirty. The room had a strange odor. Other than that, wonderful hotel.

Family

8/10

Excellent

25 May 2026

Dina

Staff was great, room was clean, bed was comfortable

Partner

10/10

Exceptional

24 May 2026

Emma

The staff were very lovely and accommodating!

8/10

Excellent

24 May 2026

Carol

The staff was excellent and very friendly. Everyone who worked there was always in a good mood and very helpful. I had a problem with the TV and call the front desk and got it fixed immediately. It is a very nice place but some of the furniture was worn. I would highly recommend it. Great place to stay and in an excellent location.

Friends

10/10

Exceptional

23 May 2026

Rosemary

Close to airport and very clean hotel. Room was very spacious.

Family

10/10

Exceptional

22 May 2026

Patricia

This motel is very close to the airport, so it's convenient for travelers. It's one of the nicest Comfort Inns I've stayed at. Clean, quiet, with a decent breakfast buffet, helpful staff, comfortable beds, plenty of outlets and charging ports.

Partner

10/10

Exceptional

20 May 2026

Tira

Convenient, clean, comfortable. Good breakfast options.

10/10

Exceptional

18 May 2026

Fia

Great place!!!

Self

10/10

Exceptional

17 May 2026

Nanette

Very clean.
Staff is awesome.
Breakfast was great.
Easy transportation to and from airport.

Partner

10/10

Exceptional

15 May 2026

Ashley

Great experience! Room was clean, staff was friendly, It felt very safe, breakfast was good.

10/10

Exceptional

14 May 2026

Eileen

Staff very helpful, especially the young driver taking us back to the airport. We needed to connect to the bus for the Princess Cruise Line for transport to the Captain Cook Hotel. He checked with another bus driver to inquire if that was our bus. He went far and above his designated job. Greatly appreciated!

Friends

8/10

Excellent

12 May 2026

Karen M

Clean. Quite and friendly staff and great parking space

Partner

10/10

Exceptional

12 May 2026

Michaela

Great stay!

6/10

Pleasant

09 May 2026

Roy

Was not great

Family_with_children

10/10

Exceptional

08 May 2026

Robert

Very nice place. Quiet

8/10

Excellent

07 May 2026

Laura

Good place for a quick stopover.

Partner

10/10

Exceptional

06 May 2026

judy

Fantastic breakfast and beautiful rooms!

Partner

10/10

Exceptional

01 May 2026

judy Esther

The rooms are big, very clean, and comfy beds. The breakfast is awesome!

Partner

10/10

Exceptional

28 Apr 2026

Donna C

The room was very comfortable. We will definitely stay here again.

10/10

Exceptional

27 Apr 2026

Dawayne

Great location

Self

8/10

Excellent

23 Apr 2026

Hydra

The staff are nice and the place is close to the airport. Price is reasonable too. Thank you!

Family

4/10

Poor

22 Apr 2026

Jimariel

There was an alcohol bottle in our room once we arrived.

Family_with_children

10/10

Exceptional

21 Apr 2026

Andrew

Have always had a good to excellent experience while staying here. Staff has always been helpful. Only downsides i have had. Is kids jumping above my room or running in the hall ways. The one time I needed the printer it was out of order. But, the staff helped out with what I needed printed.

Self

10/10

Exceptional

13 Apr 2026

Donna C

Comfortable room. We will stay here again.

10/10

Exceptional

13 Apr 2026

Katelyne

In a good location, easy commute to either parts of town, and closest to airport

Family_with_children