Name: Caesar Business Belo Horizonte Belvedere
Address: Av Luis Paulo Franco 421, Belo Horizonte, 30320-570, BR

10/10

Exceptional

08 Feb 2026

Jose Pedro Fachada

Great staff, great location and amazing breakfast.

6/10

Pleasant

04 Jan 2026

Richard

We have been staying in this hotel, usually during the Christmas / New Year holidays, for more than 20 years and despite the recent re-decoration in the rooms and public areas many elements of it currently are as bad as we have seen.

During our stay from 26.12.25 to 03.01.26 the things that were particularly poor were :

1. The condition of the shower room, which looked as though it had not been updated since the first time we stayed here, in particular the old fashioned and inadequate shower and tap heads; the shabby condition of the tiles and grouting both on the floor and in the shower enclosure; the ultra-cheap seat and fittings on the WC and worst of all, the lack of hot water on 5 of the 8 days we stayed, despite having complained about it three times.

2. The noisy and old-fashioned air-conditioning in the bedroom.

3. The old-fashioned and inadequate lighting in the bedroom.

4. The Television which although it was a modern SMART TV was much too small for the room and very complicated to operate, particularly as there were no instructions for it.

5. The armchair in the bedroom was in shabby condition and quite uncomfortable.

6. The level of staffing and service in the restaurant / breakfast room was completely inadequate even though there were few guests at the hotel. On two days there were no staff visible at all when we entered the dining room. We ate in the restaurant once and were served the worst “Misto Quente” we had ever tasted.

Leisure Partner

10/10

Exceptional

23 Apr 2025

Niceia

Congrats

10/10

Exceptional

11 Feb 2025

Luiz

The Hotel is amazing, everything perfect, especially the people. All staff are very professional, but front desk Ana Luiza is the best. Also our maid Cida, the parking guys, everyone are so good

Leisure Family

10/10

Exceptional

22 Nov 2024

Luciana

Muito bom o atendimento comida e o quarto.

8/10

Excellent

03 Aug 2024

Ben

Good quality hotel

Nice hotel just opposite the shopping mall. Food choices at the mall if you don't want to eat at hotel, otherwise you will need to get a taxi to go to other places.

No provision of space to sit with colleagues and work. Can be difficult to get a drink at the bar as the staff are focused on the restaurants

Business

8/10

Excellent

03 May 2024

Stace

It is right opposite a large mall, but I particularly liked the helpful reception staff.

Business Self

10/10

Exceptional

11 Apr 2024

Brian

It was a good experience

Leisure Partner

4/10

Poor

01 Aug 2023

Verified traveler

Not worth it

I have never done this before, but I actually considered asking to be refunded for my stay at this hotel. I traveled around Brazil for 10 days, staying at 3 different locations, and this hotel was the worst I've ever stayed in. No one told me the room was solar powered, so I thought the electricity was out in the room. There were holes in the wall and trash on the floor when I checked in. The light fixtures were pulling out of the wall and the furniture was falling apart. The WiFi didn't work in my room, and the TV was not hooked up, so it only played one channel, and no one from the hotel was willing or able to fix this. The room next to me played their TV loudly all night long and seemed to be an adjoining room to mine, so I couldn't sleep. The halls were dark and it was impossible to see. The first floor of the hotel and the restaurants are lovely, camoflouging the crumbling, dirty, non-functioning upper floors. The quality of the room was more in line with a hostel than a hotel. The overall cleanliness, quality of the room and amenities, and level of service, does not match the price of the room in any way.

Friends_and_family Friends

8/10

Excellent

22 Mar 2023

Daniel

Great service and great hotel all around. However if you do not speak Portuguese, the language barrier can be difficult with some staff.

Business

10/10

Exceptional

16 Dec 2022

Luiz

Location is a plus; not noisy. Friendly and attentive staff. Valet parking is very slow and at times unresponsive.

Business_and_leisure Family_with_children

6/10

Pleasant

27 Nov 2022

Erick

I paid for breakfast and did not receive.

10/10

Exceptional

27 Aug 2021

Nicholas

Friendly staff, very flexible

Amazing service and very friendly. I had a unique travel situation and the hotel was very flexible with an early check-in ad late check-out. Everyone was very friendly, the room was huge and super comfortable. Easy access to BH Shopping and other stuff nearby.

Self

10/10

Exceptional

15 May 2021

Verified traveler

There was a Haitian gentlemen that worked at the front desk and was absolutely phenomenal. He was very kind and helpful. He made me feel welcomed and was very professional.

The hotel is in a great location and everything is walking distance.

Business Self

2/10

Poor

20 Mar 2021

Letícia

rude staff, closed pool and gym, internet does not work, dear breakfast! parking has to pay a part. hated

Friends_and_family Family

10/10

Exceptional

02 Oct 2020

João

Excelente

Muito bom recomendo

Business

8/10

Excellent

07 Feb 2020

Verified traveler

Good hotel but far from airport

I only stayed a night here and this is my second time in Belo staying at the same hotel. Rooms are very spacious and comfortable. It is very far from the airport specially if you arrive or leave during rush hour. I may have to switch to another hotel only because of the distance but overall I would stay here again

Business

8/10

Excellent

24 Jul 2019

Mike

acceptable place. poor location for restaraunts and bars, etc.

Business

2/10

Poor

07 May 2019

Verified traveler

Surprising stay

Multiple mistakes/troubles.
1.They can't locate our reservation
2.They do Not to clean the room appropriately 2 nights continuously.
3. We paid junior suite, and they gave the standard room.
4. Very unprofessional front desk manager

The facility was good , but, management was very weak.

8/10

Excellent

20 Mar 2019

Verified traveler

Great staff, fast. Hotel is nice, just a little old the rooms

10/10

Exceptional

12 Mar 2019

Carlos

Practicity

Practical . Near my meeting office.,good restaurants near by. Easy access.

6/10

Pleasant

24 Dec 2018

ecademartori

Abusive charges. I was never informed breakfast was not included and was charged extra R$40 for it. Minibar items are insanely expensive. Common areas are outdated, empty and not very functional.

10/10

Exceptional

16 Nov 2018

Tom

Staff is always courteous and professional with excellent customer service skills. Many of the staff speak English which helps me tremendously as they have arranged various things for me that would have been challenging for me otherwise. Room service food is great and they have a very nice and large fitness room! Excellent hotel and staff!

10/10

Exceptional

10 Nov 2018

Tom

I have stayed at this hotel every year for the last seven years on my business trips to Belo and the service and accommodations are consistently excellent. The hotel staff are all friendly and most of the front desk staff speak good to very good English. Rafael was very helpful and courteous and he assisted with a challenging Uber situation. Patricia at the front desk is professional and has great customer service skills. Carlos the bellman has been there for several years and is always helpful and wears a big smile! My only issue this time was with breakfast as it wasn’t very good. The selection was limited, the fruit was of only mediocre quality and both the hard boiled eggs and the scrambled egg dish were essentially inedible. Otherwise my stay was really good! They also have a good fitness center which is unusual at many Brazilian hotels and this is a requirement for me. Very pleased!!

8/10

Excellent

30 Dec 2017

Verified traveler

Nice hotel

Clean
Good location
Good Stuff
Parking expensive
Price expensive too

2/10

Poor

08 Jul 2017

Frederick

Cancelled booking

Booking was cancelled since dates were incorrect, stayed in hotel on 16 June, request refund. Have sent several cancellation requests without success

10/10

Exceptional

25 May 2017

Kayhan

Very good location, very good hotel.

8/10

Excellent

04 Apr 2016

LESLEY

Business trip arrived early before check in & Rafael on reception was excellent organising my room straight away. Service excellent, food very good, good buffet breakfast. Hotel situated on busy road so rooms at rear best for light sleepers. Large shopping centre, food outlets nearby.

8/10

Excellent

25 Feb 2016

Verified traveler

Convenient

Comfortable and convenient. Friendly staff. Good Breakfast, unfortunately no coffee machine in room.

6/10

Pleasant

28 Nov 2015

Verified traveler

The gym on the top floor, the equipment was not working. Jacuzzi water was far too hot. Otherwise room and food good

8/10

Excellent

21 Jun 2015

Tom

Nice business hotel in Belevedere area of BH.

It is not worth it to reserve via Expedia, since the Expedia rate was worse than reserving with the hotel, and the Expedia rate did not cover breakfast (which had I reserved locally, would have been covered. Disappointed with Expedia.

8/10

Excellent

04 Jun 2015

Verified traveler

good

good business hotel, restaurant could be better, lighting for pool and pool heating advisable

8/10

Excellent

04 Jun 2015

Verified traveler

good

Missed cofffee in the room and an ironing possibility which was not delivered in three days

2/10

Poor

27 Apr 2014

Joe

Hotel room was not so clean and bed sheets stained.

Pretty poor for a quality business hotel.

6/10

Pleasant

02 Jun 2013

Verified traveler

Complimentary breakfast not included in room price

The expedia.com.au website states that the booking of this hotel comes with a complimentary buffet breakfast.
\"A complimentary buffet breakfast is served each morning between 6 AM and 10:30 AM\"
It seems that complimentary in English does not translate to \"included in the price\" in Portuguese.
I would recommend that the web page for this particular hotel is updated so that another potential guest does not fail to book this hotel thinking that they will get breakfast included.

Kudos to the Hotel Manager - Once I presented the details of the website information to the hotel staff they have assured me that they will honour the English version of complimentary.

8/10

Excellent

11 Mar 2013

Felipe

Nice

The fitness center needs more care because there are not towels, some machines broked, no TV etc.

8/10

Excellent

19 Apr 2011

jahhir

perfect location

the location and the service was very good.. also the rooms was big and confortable.. ill recomended to anyone

Partner

2/10

Poor

27 Jul 2026

Thiago

Não recomendo de jeito nenhum!

8/10

Excellent

27 Jul 2026

Suilan

Ficamos em um quarto muito barulhento.
Precisei pedir um secador de cabelo. Onde a equipe foi muito prestativa com a minha solicitação.

10/10

Exceptional

21 Jul 2026

Luciana

Excelente localização, atendimento muito bom também

10/10

Exceptional

20 Jul 2026

Claudia

Lugar perfeito e bem limpo e confortável

Partner

10/10

Exceptional

12 Jul 2026

Almar

Top!! Quarto amplo e confortável. Cafe da manhã espetacular. Recomendo!!

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Rodrigo

Ótima localização próximo a nova Lima

Friends_and_family Family

2/10

Poor

26 Jun 2026

Alessandra Medeiros

Atendimento de recepção péssimo demais, fiz pedido antes no chat até hoje não tive retorno algum. E me cobraram café da amanhã mesmo já tendo sido pago na reserva. Estrutura boa mas em quesito de atendimento falha demais.

6/10

Pleasant

20 May 2026

Vinicius

Me colocaram no quarto 1405 que estava FEDENDO! reclamei na recepção que mandou a governança lá e soltaram um monte de cheiro cítrico, então o quarto ficou defendo e cítrico. reclamei novamente e me mudaram para o 1407, que não estava fedendo, mas é notório a conservação abaixo do esperado para um hotel desse padrão: armários com portas que não fecham, madeiras estufadas. No café da manhã voce tem que implorar por leite sem lactose, e eles te mandam MEIO COPO! Uma economia inexplicável.
Por fim os manobristas outro ponto terrível: na chagda fila imensa, diversos carros, restaurante lotado e apenas um atendendo, na saída ambos conversando e sem nenhuma atenção, pegam seu carro e voltam conversar, não se dão sequer ao trabalho de destrancar o carro para você

Self

10/10

Exceptional

18 May 2026

SERGIO

Boa

Family

10/10

Exceptional

15 May 2026

thiago

Café da manhã muito bom.

10/10

Exceptional

12 May 2026

Ricardo A R

Top

Self

10/10

Exceptional

21 Apr 2026

Leonardo

Recepção e agilidade no atendimento, limpeza e cardapio

10/10

Exceptional

12 Apr 2026

ANDERSON MATHEUS

Excelente

10/10

Exceptional

01 Apr 2026

Marilandy

Eu fiz um pedido de comida no quarto , demorou uns 40 min eu tentei usar o telefone da acomodação várias vezes mas não dava ligação e quando a comida chegou no quarto ela estava fria , pedi batata frita e estava muito fria , não quiz devolver porque estava com fome e correria o risco de demorar mais 40 min .

Friends_and_family Family

8/10

Excellent

25 Mar 2026

Marcello

O hotel é bom, mas precisa se reestruturar.
Sensação de parou no tempo.
Claro, isso tudo falando do preço que custa... No mesmo preço, há opções bem melhores.

Self

10/10

Exceptional

15 Mar 2026

RENATO

Quarto limpo tamanho bom localização ótima e restaurante dos hotel excelente faltou apenas os kit de
Hotel qie normalmente tem com cotonetes e touca de banho

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Gianne

Excelente estadia em todos os sentidos

Self

10/10

Exceptional

09 Mar 2026

KARINA

Qaurto amplo, cama muito confortável, limpo. Restaurante do hotel com comidas gostosas, café da manhã variado.

Partner

8/10

Excellent

08 Mar 2026

Rodrigo

Sim

Business Friends

6/10

Pleasant

05 Mar 2026

Thiago

Funcionários do café da manhã estragam o dia do hóspedes. Em ambos

10/10

Exceptional

04 Mar 2026

LUIZ AUGUSTO

Quarto limpo

Friends_and_family Family

10/10

Exceptional

18 Feb 2026

Aderlande

Confortável e bem localizado.

Self

10/10

Exceptional

09 Feb 2026

isabel

Quarto muito bom e serviço de limpeza educada e eficiente

Friends_and_family Family

8/10

Excellent

07 Feb 2026

MARCO ANTONIO

Limpeza do quarto

Partner

10/10

Exceptional

12 Jan 2026

Kedma Carolina

O café da manhã foi impecável, o atendimento da recepção excelente e o quarto estava em perfeitas condições.

A única observação negativa refere-se ao serviço do bar da piscina. Consideramos o atendimento demorado, com poucas opções de bebidas, além de porções pequenas em relação aos valores cobrados.

Hospedamo-nos para comemorar nosso aniversário de casamento e gostaríamos de desfrutar de um drink na piscina, porém fomos informados de que os drinks só eram servidos a partir das 18h, horário em que já não estaríamos mais no hotel.

Por esse motivo, acabamos ficando um pouco decepcionados com esse serviço específico, embora os demais aspectos da hospedagem tenham sido muito positivos.

Partner

2/10

Poor

03 Jan 2026

Manoel

Telefones não funcionam, tem dois no quarto e nenhum funciona. Água quente do chuveiro esquenta pouquíssimo e limpeza do box a desejar.

Friends_and_family Family

10/10

Exceptional

03 Jan 2026

Thiago

Gostei de tudo.

Business

10/10

Exceptional

03 Jan 2026

Larissa

Atendimento otimo
Café maravilhoso

Friends_and_family Family

6/10

Pleasant

02 Jan 2026

ana ligia

Como das outras vezes que me hospedei, o check in é muito demorado... Ficamos mais de 20 minutos pra fazer depois de uma viagem cansativa de 6 horas. No entanto dessa vez eles não acharam uma das reservas que eu havia feito e pagp no hoteis.com. Disseram que fariam outra e precisariam um cartão de garantia que NÃO seria processado como compra. Dias depois verifiquei na fatura do cartão que sim havia sido processada a compra novamente. Ficamos mais meia hora pra resolver com outro funcionário. O sistema do hotel parece muito confuso, mesmo sendo uma das maiores redes do mundo. O que salva é a educação e gentileza dos funcionários.

Friends_and_family Family

10/10

Exceptional

28 Dec 2025

Pedro

Sim

Friends_and_family Family

6/10

Pleasant

15 Dec 2025

rodrigo

Os quartos precisam ser renovados.

6/10

Pleasant

24 Nov 2025

Cristina

Todas as vezes que liguei na recepção não fui atendida, fui fazer um chá no quarto e a chaleira estava muito suja , parecendo que não era limpa a muitos dias!

Self

10/10

Exceptional

16 Nov 2025

Regina Coeli

Hotel impecável

Friends_and_family Family

8/10

Excellent

12 Nov 2025

Lara

Hotel conveniente em vários setores

Friends_and_family Family

8/10

Excellent

03 Nov 2025

Thiago

Reforma acontecendo e atrapalhando a entrada, especialmente carga e descarga de carros.
Toalhas sujas. No mais, tudo ok.

Business

8/10

Excellent

27 Oct 2025

Claudiane

O hotel é ótimo, café da manhã, quarto confortável e ótimas instalações e localização. O ponto que deixa a desejar é o atendimento - parece que estão fazendo um favor -, todas as vezes que fiquei nesse hotel tive a mesma sensação de sempre que precisei de algo parecia que eu estava incomodando os funcionários.

Business Self

8/10

Excellent

21 Oct 2025

Rafael

Tudo ótimo. O ponto ruim foi o um dos elevadores quebrados durante toda a estadia. Como só tem dois, acaba congestionando

Business

8/10

Excellent

28 Sep 2025

Rodrigo

No geral hotel bom

8/10

Excellent

28 Sep 2025

Anselmo

Fica próximo ao shopping, mas não fui lá. Não é perto de locais como Savassi, mas para minha finalidade foi OK. A note relativa se deve ao fato de que achei o custo-benefício não muito vantajoso, isto é, um hotel que já precisa de reforma com um preço muito alto de diárias que não oferecia café da manhã. Um pouco menos de US$200 por diária sem nenhum atrativo maior em minha opinião.

Partner

8/10

Excellent

26 Sep 2025

Ana Laura

Reforma seria bem vinda

Hotel precisa de dar uma atualizada . Bem caro para estar meio caído .

Business

10/10

Exceptional

16 Sep 2025

MARIA AUXILIADORA

Funcionários atenciosos e prestativos

Self

2/10

Poor

06 Sep 2025

GRALTON

Cobrança indevida!

Saí na manhã do domingo e me cobraram no cartão a diária até segunda-feira.

Peço estorno imediato!

6/10

Pleasant

21 Jul 2025

Patricia

Aptos extremamente ESCUROS. Iluminação muito ruim.

Partner

8/10

Excellent

30 May 2025

Ezequiel

El desayuno y las facilities del hotel son muy buenos

Business

8/10

Excellent

25 Apr 2025

ROBSON

Razoável

Boa estadia. Pelo valor, poderia ter sido melhor a experiência.
Faltou melhorar a limpeza do banheiro

Partner

6/10

Pleasant

16 Mar 2025

Marcello

O hotel já foi bom, acho que chegou um tempo de reforma.
Muita coisa precisando do capricho... hoje estão lá, funcionan, (mais ou menos)... mas falta o toque do capricho, da excelência

Business

10/10

Exceptional

08 Mar 2025

Marcelline

Excelente

Business_and_leisure Self

10/10

Exceptional

22 Feb 2025

Verified traveler

Estadia boa. Café da manhã comum, limitado. Estacionamento caro.

Partner

10/10

Exceptional

21 Feb 2025

Verified traveler

Boa opção!

Hotel bem localizado, chuveiro, cama e café da manhã são bons. Vale o preço.

10/10

Exceptional

09 Feb 2025

Fernando

Muito boa

Excelente

Partner

6/10

Pleasant

27 Jan 2025

Verified traveler

Ajustes

Alguns itens precisam d e manutenção tais como esteiras da academia e bicicleta
Wifi precisa de uma análise técnica especializada bolos o sinal e ruim no quarto e dependências do hotel
Pelo valor da diária estes itens precisam ser perfeitos

Self

2/10

Poor

26 Jan 2025

Marco

Péssima estadia.

Queríamos passar um fim de semana romântico, a reserva foi feita para um quarto com cama de casal; fomos direcionados para um quarto com duas camas de solteiro e como se não bastasse o quarto era compartilhado onde o vizinho manteve a televisão ligada a noite inteira conversando em alto tom de voz.

Partner

10/10

Exceptional

26 Jan 2025

Clovis

Muito bem localizado, e hotel com ótimas instalações.

10/10

Exceptional

21 Jan 2025

Verified traveler

Excelente hospedagem - Clara e Isa

O hotel é excelente, ótima recepção, todos os colaboradores muito educados, sorridentes, a responsável pela limpeza do quarto deixou nosso quarto impecável. Foi, de fato, muito prazeroso nos hospedar no Caesar, e seremos hóspedes fiéis a partir de agora!!

Business Partner

10/10

Exceptional

20 Jan 2025

Adilson donizete

Recomendo

Friends_and_family Family

10/10

Exceptional

18 Jan 2025

Eduardo

sempre bom

Partner

10/10

Exceptional

18 Jan 2025

Eduardo

Muito bom

Muito bom, para quem deseja ficar próximo ao BH shoppinh, acesso ao lado.

10/10

Exceptional

22 Dec 2024

Carla Fernanda

Funcionários muito receptivos, café da manhã excelente!

Friends_and_family Family

8/10

Excellent

01 Dec 2024

Verified traveler

Ok

Achei caro pelo o que oferece mas cama boa, quarto grande, ducha boa.
As toalhas precisam trocar, ja estao bem usadas, achei com cheiro meio estranho também.
O papel higienico de péssima qualidade. Iluminação do banheiro e quarto são muito ruins, não consegui me arrumar direito pra um evento que tinha.

Friends_and_family Friends

10/10

Exceptional

11 Nov 2024

Oseias B

Atendimento do Junior supera!

Novamente o atendimento do Junior supera!

Self

10/10

Exceptional

11 Nov 2024

Oseias B

O atendimento do Junior é excepcional!!

O atendimento do Junior é excepcional ! interesse genuíno em prover uma agradável hospedagem

Self

6/10

Pleasant

25 Oct 2024

andrea

Frigobar com dificuldade em abrir , diária extremamente cara pra não ter direito a café da manhã

Business

8/10

Excellent

28 Sep 2024

cristina

Hotel com quarto grande, bom café da manhã e localização conveniente para quem precisa estar na região do Belvedere/Nova Lima. Banheiro estão um pouco “cansados”.

Friends_and_family Family