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HY Hotel Lytham St Annes, BW Premier Collection

Blackpool · United Kingdom

318-328 Clifton Drive North, 318-328View location

8.8/10Excellent464 Reviews
Cleanliness9.0/109.0
Service9.0/109.0
Comfort8.8/108.8
Condition8.8/108.8
Value8.4/108.4
Amenities8.8/108.8
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  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About HY Hotel Lytham St Annes, BW Premier Collection

Chic home-from-home by the sea. Combining the luxury and personal service of a 5 Star hotel with the comforts of home, Hy Lytham St. Annes delivers the best of both worlds.

Our individually styled self-catering apartments give you the freedom to take your break at your own pace – while still enabling you to make the most of standout leisure facilities, including an indoor pool, fitness center and beauty treatment rooms.

Located in the attractive coastal town of Lytham St Annes, the hotel sits on the edge of the resort's idyllic Ashton Gardens, where you can wander among the beautiful blooms, play bowls or have a bite to eat in the Pavilion Tea Room.

You're also close to the seafront, with its beach, pier and family entertainment, from mini golf and splash park to amusement arcades and the Island Cinema. The world-famous links course at Royal Lytham & St Annes Golf Club is also within a mile.

Read more about this hotelShow less

Our 35 beautifully decorated luxury apartments have everything you need to make yourself feel right at home. Choose from a sumptuous king, double or twin bedroom with walk-in rain shower and luxury toiletries.

All apartments come with an open-plan living area that includes a sofa bed, fully-fitted kitchenette and dining table with chairs. We offer a daily housekeeping service and our 24-hour concierge team provide a personal service round-the-clock.

There are also in-room games to keep the kids occupied, and you can even get food shopping delivered to your door.

When you stay at Hy Lytham St Annes in Lytham St. Anne's, you'll be in the historical district, within a 15-minute drive of Blackpool Pleasure Beach and Blackpool Tower. This luxury aparthotel is 5.3 mi (8.5 km) from Winter Gardens and 0.1 mi (0.1 km) from Ashton Gardens.

Make yourself at home in one of the 37 individually decorated guestrooms, featuring kitchens with full-sized refrigerators/freezers and ovens. Your pillowtop bed comes with premium bedding. 45-inch flat-screen televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include desks and microwaves, and housekeeping is provided on request. Featured amenities include a business center, express check-out, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Non-smoking
Business facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 11:00 PM
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby No rollaway/extra beds available No elevators By ocean Professional property host/manager Pets allowed Only dogs are allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-out is available

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: GBP 100.00 per day

    We have included all charges provided to us by the property.

  • You need to know
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Up to 4 children 12 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-out is available.
  • Special Instructions
    To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • Long-term renters welcome
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher, a first aid kit, and window guards
    • This property is professionally cleaned
  • Minimal age
    18
  • Optional fees
    • Fee for continental breakfast: approximately GBP 4.95 for adults and GBP 2.95 for children
    • Pet fee: GBP 20 per accommodation, per stay
    • Service animals are exempt from fees
    • Early check-in fee: GBP 30.00 (subject to availability)
    • Late check-out fee: GBP 30.00 (subject to availability)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Ashton Gardens 0.1 km / 0.1 mi
St. Annes Pier 0.4 km / 0.2 mi
Blackpool Beach 0.8 km / 0.5 mi
Island Cinemas 0.9 km / 0.5 mi
St Anne's Beach Huts 1.1 km / 0.7 mi
Royal Lytham and St. Annes Golf Club 1.6 km / 1 mi
St. Annes Old Links Golf Club 1.7 km / 1 mi
Fairhaven Lake 3.1 km / 1.9 mi
Blackpool Promenade 3.5 km / 2.2 mi
The White Church 3.8 km / 2.4 mi
Solaris Centre 4.2 km / 2.6 mi
Fairhaven Golf Club 4.3 km / 2.7 mi
Lowther Pavilion 4.8 km / 3 mi
Ripley's Believe It Or Not! 4.8 km / 3 mi
Blackpool Pleasure Beach 5 km / 3.1 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 35
  • Number of floors (main building): 3
  • Suites: 35
  • aparthotel
  • Small pets allowed (under 5 kg)Extra charge
  • Large pets allowed (over 5 kg)Extra charge
  • Large pets allowed (over 5 kg) not available in all roomsExtra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
Show 26 more facilities & services
  • Wi-fiExtra charge
  • Laundry service
  • Hotel safe
  • Lift access
  • Concierge
  • GymExtra charge
  • Newspapers
  • Luggage room
  • Toaster
  • Oven
  • Clothes dryer
  • Electric kettle
  • Towels and bed linen
  • BarExtra charge
  • Non-smoking area
  • Indoor freshwater pool
  • Sun loungers
  • SaunaExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa treatments
  • Spa centreExtra charge
  • Breakfast
  • Continental breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT DELUXE ONE BEDROOMAPARTMENT • DELUXE ONE BEDROOMAPT.B1-DX

    Photos are not available for this room type.

    HY Hotel Lytham St Annes, BW Premier Collection

    APARTMENT DELUXE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    DELUXE ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-DX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT BUNK BEDAPARTMENT • BUNK BEDAPT.BK

    Photos are not available for this room type.

    HY Hotel Lytham St Annes, BW Premier Collection

    APARTMENT BUNK BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    BUNK BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BK

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO DOUBLE BEDSAPARTMENT • TWO DOUBLE BEDSAPT.2D

    Photos are not available for this room type.

    HY Hotel Lytham St Annes, BW Premier Collection

    APARTMENT TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH DOUBLE BEDAPARTMENT • WITH DOUBLE BEDAPT.DB

    Photos are not available for this room type.

    HY Hotel Lytham St Annes, BW Premier Collection

    APARTMENT WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    HY Hotel Lytham St Annes, BW Premier Collection

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about HY Hotel Lytham St Annes, BW Premier Collection

8.8
Excellent
464 Reviews
Cleanliness
9.0 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.8 /10
Value
8.4 /10
Amenities
8.8 /10
100 reviews shown
10/10
Exceptional
17 Jul 2026
Khatera
Very nice
Family_with_children
10/10
Exceptional
14 Jul 2026
Declan
Amazing stay, clean room, friendly staff and great location.
Friends_and_family Family
6/10
Pleasant
04 Jul 2026
Emma
This is a difficult one as we have stayed here several time and had no previous issues however, the 1st room (302) was unacceptable, the soft furnishings and curtains were very stained, it was impossible to remain in that room, the TV also did not work in the bedroom. We were moved to a 2nd room (303) again had issues with the bedroom TV which got resolved but the shower also did not work, there was very little cutlery (3 forks, 1 teaspoon) in this room also so were were constantly washing these up. The staff were very lovely and tried their best to resolve the issue with the TV but we did feel that the basic maintenence of the rooms needs more attention, soft furnishings should be regularly cleaned, showers and TV's should work in every room. We understand that Showers and TV\"s can break but 2 rooms on the trot makes me wonder if it is a wider issue. Overall, we were dissapointed this time.
10/10
Exceptional
27 Jun 2026
Alyson
Excellent staff, really helpful and understanding, only fault would be the air conditioner in one room wasn't great at all in the heat wave, bit the other three worked well. Overall great.
Friends_and_family Family
10/10
Exceptional
13 Jun 2026
Cath
Great location, lovely apartment and pool great
Friends_and_family Family
10/10
Exceptional
10 Jun 2026
Lauren
Great apartment with everything you could want
Friends_and_family Family
10/10
Exceptional
07 Jun 2026
Emma
Great location
The Apartment has everything you need for a nice break away from home.
Friends_and_family Family
10/10
Exceptional
05 Jun 2026
Nuno
Room was clean , we had problems with the card key it took 30 min until we could go into the room
4/10
Poor
31 May 2026
Tracy
Very disappointed with apartment for the price we paid, stains on seating, skirting boards in bathroom dirty, outlook was onto back street, only positive was swimming pool
Family
10/10
Exceptional
22 May 2026
Declan
The apartment was clean and tidy. The staff at the front desk were excellent, as well as being extremely friendly and helpful. I will definitely be returning.
Partner
10/10
Exceptional
12 May 2026
Eric
Everything was perfect loved our stay
Partner
10/10
Exceptional
18 Apr 2026
Joanne
Everything was just lovely and location was fab! Close to beach and handy for shops.
Friends_and_family Family
8/10
Excellent
12 Apr 2026
Amy
We had a good stay. Apartment was nice and spacious for 2 people and had everything that was needed for a weekend stay. Good location.
Pet
8/10
Excellent
09 Apr 2026
Craig
Great apartment in a convenient location. Pool and spa a real bonus
Self
6/10
Pleasant
05 Apr 2026
Paul
Good bits:
- Location was ideal
- Good sized kitchen
- Bedding comfy

Not so good bits:
- Room very hot, heating off and no idea where aircon was?!
- Bathroom dusty, all round mirror, lights and sides
- Bin disgusting, top had food stuck to it on arrival
- Blind dirty and marked
- Communication poor, the 24 hours a day WhatsApp they encourage you to use took 12 hours to reply
- Room key wouldn’t work, went to reception, no one there so had to wait 10 mins
- Whole place has chipped paintwork and needs a lick of paint, certainly not value for money
Partner
10/10
Exceptional
20 Mar 2026
Charandeep
Hotel: beautiful decorated. Amazing vibe, the floral design is very chic and adorable.

Hotel room: (Junior Suite) highly recommend!! The apartment was just beautiful. Spacious, high ceilings and very roomy. I felt like i wanted to move in and live there long term. Beds and pillows were lovely to sleep in. Showers in both rooms are spacious and good pressure. All amenities within the rooms were available. Very clean! Would definitely stay again.

Gym: really good facilities for cardio and free weights!

Pool: Warm and spacious! The hot tub was amazing. The sauna wasnt on at the time, but the steam room is pretty good too.

Overall - 10/10. Made wonderful memories, and enjoyed every element of the stay. Very close to the beach, seafront, and shops. You won't regret it!! X
Partner
10/10
Exceptional
27 Feb 2026
Oluwabunmi
Ambience was great and apartment
8/10
Excellent
22 Feb 2026
Bob
The rooms were exactly what we wanted and had s great stay
Friends_and_family Family
10/10
Exceptional
21 Feb 2026
Tammie
Room spotless, great facilities. Staff very pleasant and helpful. Always feel chilled out during our stay. Thank you we will be back
Friends_and_family Family
10/10
Exceptional
18 Feb 2026
Sandra
Everything was clean and tidy. Staff were friendly
Friends_and_family Family
10/10
Exceptional
16 Feb 2026
claire
Lovely staff on reception very helpful really enjoyed our stay
Friends_and_family Family
10/10
Exceptional
07 Feb 2026
DOMINIC
Very good place . Leisure facilities fantastic. Highly recommended
Friends_and_family Family
10/10
Exceptional
25 Jan 2026
Andrew
Rooms are lovely staff are there for you but don’t get in your way pool very warm
Partner
10/10
Exceptional
12 Jan 2026
Anne-Marie
Clean
Partner
10/10
Exceptional
06 Jan 2026
Saeed
Lovely
6/10
Pleasant
04 Jan 2026
Kate
Well presented and reasonably clean, rooms were quiet. A tea towel would have been handy particularly as there isn't a proper draining area for crockery in the kitchen. Our main issue was our 12 year old cut her foot open on the filter in the swimming pool. Staff provided first aid but there was limited apology or responsibility taken. We were advised that the cover was loose and has since been resolved but we weren't convinced. A 4 hour wait at the walk in centre and our daughther unable to walk far meant we weren't able to do what we had planned during our stay.



10/10
Exceptional
01 Jan 2026
Naomi
Great comfortable stay
10/10
Exceptional
23 Dec 2025
Steven
Clean apartment, extra pillows, lovely size rooms. Friendly staff, good swimming pool. would recommend😊
Partner
10/10
Exceptional
22 Dec 2025
Christine
All the staff were very courteous, and the room was spotless. Although the TVs were not tuned in when we arrived, this was quickly resolved. We had a wonderful stay. The receptionist was professional and polite, and we would definitely stay again.
Friends_and_family Family
10/10
Exceptional
14 Dec 2025
Andrew
Clean room staff there if needed but didnt botha us. Pool very warm allthough sauna cold
Friends_and_family Family
10/10
Exceptional
12 Dec 2025
John
Room clean staff helpful with a gym and pool onsite very handy
Business Self
8/10
Excellent
10 Dec 2025
Andrew
A few things re the kitchen, no plug for plug hole in sink, no tea towel or oven gloves, most saucepans missing lid.

Otherwise really good and have booked to return in the new year.
Partner
10/10
Exceptional
05 Dec 2025
Eamonn
Lovely, very reasonably priced. No restaurant, and the breakfast option was properly NAFF but the apartment (not a room but a whole apartment) was lovely and the pool/gym facilities were so nice it didn't really matter. Well worth at the price I paid. Cheaper than the ones in Blackpool, 5 mins down the road
Business
8/10
Excellent
24 Nov 2025
Jen
Lovely space, nice staff
Friends_and_family Family
10/10
Exceptional
24 Nov 2025
Charles
Fantastic Family Stay!
We had an amazing stay as a family with two teenage girls. There was plenty to do and see in the local area, and the hotel itself was excellent - very clean, spacious, and well-maintained. The staff were polite, helpful, and genuinely friendly, which made a big difference.
The pool was a highlight for us - we used it three times during our stay and loved it! Overall, this hotel exceeded our expectations. We highly recommend it and will definitely be returning.
Friends_and_family Family
10/10
Exceptional
23 Nov 2025
Edward
The room was perfect the staff were outstanding and the location was everything loved the whole experience
Leisure Pet
10/10
Exceptional
09 Nov 2025
Chris
A gem of a hotel, lovely apartments, nice staff and the kids loved the pool (and we loved the sauna..).
10/10
Exceptional
29 Oct 2025
PEISHAN
The room was spotless and staffs were really friendly. The location was perfect as well as the facilities.
Friends_and_family Family
10/10
Exceptional
14 Oct 2025
Rebecca
The hotel was absolutely amazing we had a great time everything was perfect, the rooms were spotless staff very welcoming
Friends_and_family Family
10/10
Exceptional
27 Sep 2025
Joseph
Great hot.tub and pool
2/10
Poor
07 Sep 2025
Kathleen

Hy hotel st annes AVOID unhygienic Sewage feaces

Extremely disappointed & disgusted we have stayed previously only this time we brought our parents children & Australian family to stay booked two rooms. The room was meant to be deep cleaned but on arrival the bed had Feaces marks all over the sheet food & dog hair & pubic and head hair it was honestly disgusting to arrive to this level of filthy hygiene there is massive issue throught all rooms with extreme Sewage smell in one room we had to move for one night untill the bed issue was sorted was the most ransid smell the manager Daniel came upto smell and agreed it was awful and he would refund one night stay as our children or us couldn't sleep it was vulgar. Daniel agreed when we checked out he would do the refund. Myself husband and children decided to leave the hotel our children sick we couldn't stay with the smell dirt & no heating. When my father checked out Daniel was very rude refused any type of refund so went against totally what was agreed. I called to discuss this to be given rude arrogent attitude and told I should lie to Hotels.com and should not have given an honest review. He said on the call no refund will be given due to me telling Hotels.com. The lack of professionalism is disgraceful we have asked for the owner to contact us because the hotel has definitely went downhill its sad to see as this was somewhere we recommend but not after this awful experience. He told me to post my pictures complain he didnt care that he had made an agreement no refund digr
Friends_and_family Family
10/10
Exceptional
02 Sep 2025
Chung

Fully recommend

Staff was great. Great location. Parking and pool is definitely a bonus. Would definitely stay again and recommend to all. Sofa bed could do with an upgrade but everything else was all good. Thank you Hy staff.
Friends_and_family Family
8/10
Excellent
11 Aug 2025
Simon

A pleasant stay with very friendly staff

We had a lovely stay. The staff were incredibly friendly and helpful. Our little boy loved using the swimming pool. The location was perfect with less than 5 mins to the beach and into town.
A few minor points, the shower was not very powerful and sadly our room was not as clean as would be have expected. Whilst the intake and go breakfast was welcomed, the pastries were a little dry.
Friends_and_family Family
8/10
Excellent
11 Aug 2025
Sofe
Great place to stay, the only thing that was annoying was the smell of old stale water coming out from the shower
8/10
Excellent
04 Aug 2025
Angela
Lovely hotel, in a very nice area. This was adjacent to a lovely park. Some lovely shops and restsurants close by. A lovely pier area. Although a good 20 minutes by bus to Blackpool promenade. A really lovely place to stay.
Leisure
10/10
Exceptional
01 Aug 2025
Martin
Fantastic
Partner
6/10
Pleasant
13 Jul 2025
Maria

OK

Staff were fantastic, however room was disappointing due to not being how expected as seen on photos. The apartment felt worn in places.
Friends_and_family Family
8/10
Excellent
06 Jul 2025
Clare

Spacious apartment

Got upgarded to a 2 bedroom apartment without charge. Spacious, bright rooms with good black out curtains. Good, central location.
Friends_and_family Family
8/10
Excellent
08 Jun 2025
Frank
Stair carpets we're never cleaned. Dishes and plates didn't match.
10/10
Exceptional
04 Jun 2025
Steven

Lovely hotel, great location.

Had a great little break with the family. Was nice to have a little kitchen and lounge area as well as the swimming and sauna facilities. Location was great for nipping to the beach or heading to the Pleasure Beach.
6/10
Pleasant
01 Jun 2025
Jason
Comfortable but was expecting more after reading previous reviews.
Very good location with easy access to beach, parks and town centre
Friends_and_family Family
10/10
Exceptional
16 May 2025
peter
Everything I needed for a stay. Clean and comfortable. Great location to walk to all main points.
Leisure Family
10/10
Exceptional
01 May 2025
Jonathan
Excellent communications. Staff offered us an upgrade on arrival, from 1 bed to 3 bed apartment. Gratefully accepted 😁
Partner
10/10
Exceptional
28 Apr 2025
Stuart
A really well thought out hotel.
Everything you need nothing you don’t.
We met up with family and were able to celebrate together in one room whilst the kids slept in the other.
Location is perfect.
Swimming pool is fabulous but you need to book your slot which keeps the pool quiet.
Friends_and_family Family
8/10
Excellent
21 Apr 2025
Christopher
Great hospitality
Leisure Family
10/10
Exceptional
17 Mar 2025
Kathryn

Overall a lovely overnight stay. Great location.

Although small, the apartment has everything you could need (room 303). Would prefer a larger bed and would usually book a room with a super king, but as this was a last minute booking, we had no option as this was the only room available. The pool area was nice, with steam room, sauna and jacuzzi. The only negative was that the room was too warm and due to being on the ground floor felt unable to leave windows open due to security.
Partner
10/10
Exceptional
16 Mar 2025
Tessa

Great stay

Great stay with three children. Spacious apartment. Friendly staff and great facilities
Friends_and_family Family
6/10
Pleasant
21 Feb 2025
Edward
Pool was not available. It was main reason for booking.
Partner
10/10
Exceptional
18 Feb 2025
Dharamdeep
You won’t find a much better place to stay in this area. Everything was perfect, can’t complain. Friendly and accommodating staff.
Leisure Partner
10/10
Exceptional
07 Feb 2025
NodDj
Second time here and would book again.
Excellent location with park opposite you and the beach behind.

Lovely decor, clean and the facilities are great!
Leisure Family_with_children
10/10
Exceptional
26 Jan 2025
Lydia
Wonderful stay, staff were welcoming and really accommodating, thankyou :)
Friends_and_family Family
4/10
Poor
16 Jan 2025
Colin
Hotel itself was nice and stsff were friendly but there was an awful smell in the room, possibly linked to the drains. Also the steam room and sauna facilities werent working. Given that i had accidentally double booked i thought the non-working facilities may have aided my cause in getting a refund for the surplus booking but apparently not.
Partner
10/10
Exceptional
05 Jan 2025
Zahid
ALL the staff were Absolute Amazing! Customer service was 11/10! The rooms were nice and clean as well as very spacious. Would DEFINITELY reccomend this Hotel to All!
Leisure Family
10/10
Exceptional
03 Jan 2025
Jayne
We had a great time only one downfall was the apartment didn’t have some or enough of kitchen essentials and having a washer was great but needed an airer
Friends_and_family Friends
6/10
Pleasant
23 Dec 2024
mark

A few misgivings

On the surface all is well above par but once you dig a little deeper it does reveal a few disappointments. There is nothing terrible, rather attention to detail which is lacking.
The kitchen is to be admired for its scale and quality. On the surface one of the best i have seen especially at this price point. The only thing is that once you get tired of opening up empty cupboards you eventually get to only a handful of items. To be honest if the hotel only wanted to provide two of everything it could have perhaps saved some money and halved the size of the kitchen.
There was an absence of some necessary kitchen items which had to be asked for. To the credit of the staff this was addressed immediately for which we were grateful. That being said, careful checks prior to each occupation would prevent such occurences.
The floor on the kitchen could have been cleaner. We spilled a little water on the floor and when cleaning it up with a towel, the once white towel was white no longer. That is avoidable. We had no issues anywhere else and everywhere else was clean enough.
The sofa bed was pretty much useless to sit on. The cushions kept moving around and even falling off just by the simple act of sitting down and standing up. We retreated to the bed to watch tv instead.
The rest of the apartment though was very nice and of a good standard. The staff were very helpful and polite.
Partner
10/10
Exceptional
09 Dec 2024
Lee
Spacious apartment close to bars and restaurants.
Business Self
10/10
Exceptional
25 Nov 2024
Liana

Would recommend

Staff were great, facilities were excellent and room was clean and well set up
Friends_and_family Family
10/10
Exceptional
10 Nov 2024
Andrew
Everything from the communication to the team members were pitch perfect. Thank you so much !
Leisure Family
10/10
Exceptional
03 Nov 2024
PEISHAN

Highly recommend

Fabulous hotel especially for a family holiday . Well worth it. Staff were friendly and ready to help. Perfect location where the beach is just right behind it. The facilities were good.
Friends_and_family Family
10/10
Exceptional
30 Oct 2024
Matthew

Perfect

What a lovely stay we had. The apartments are great and have everything you need. Highly recommended if you have a dog with you!
Partner
6/10
Pleasant
28 Oct 2024
Janine

Clean & dog friendly

Pluses - Top notch cleanliness, couldn’t fault it. Sheets and towels are immaculately white. Room was spotless. All kitchen equipment was sparkling. Once I figured out a fuse had tripped in the kitchen, everything worked perfectly. All the utensils I needed apart from a corkscrew. I paid £20 for 2 dogs for 2nights and they loved it. Lovely ESPA products in bathroom. Lots of extra linen and pillows if needed. The hotel is opposite Ashton Gardens and handy to the charming rows of shops in town. The pool is lovely and def a bonus.
Minuses - Lacking character as there are no homely touches and it felt cold, (perhaps as this is not my own style choice). The room layout is confusing - the furniture seems in the wrong place making tight squeezes and obstructed views annoying. Carpet worn in stairwells. My room overlooked the back of the building and other very close apartments meaning zero privacy with curtains open (seemed poor value for price paid). The room was unbearably warm and window openings are limited. The staff are extremes of very friendly and not so much. As there is no breakfast service it can feel lonely. It is too far away from the last tram stop to go see the illuminations but some may see this as a plus?! The changing rooms for the pool area are worn. As I got changed there were women (I assume from a meeting somewhere in the hotel) walking through to use the toilet which was a bit uncomfortable.
Self
10/10
Exceptional
20 Oct 2024
Kristina

Great hotel

Our stay exceeded expectations! The apartment was excellent value for money, offering a clean and comfortable space. The location is perfect—just a 3-minute walk to the sea and with an Aldi conveniently across the road. On-site parking was a huge bonus, and the staff were incredibly friendly and helpful. We’ll definitely be returning for a longer stay!
Partner
10/10
Exceptional
06 Oct 2024
Chris
Great hotel and service, price excellent
Friends_and_family Family
8/10
Excellent
01 Oct 2024
Damien
👌
Leisure Family_with_children
6/10
Pleasant
26 Aug 2024
Nok
The property was ok but it wasn’t super clean and had a bit of a smell in the room. Condition and cleanliness of the corridors could be better. Place was comfortable as a whole. Booked for 4 people but only had towels for 2. Staff were friendly and breakfast was nice. It was ok place to stay
Leisure Family_with_children
8/10
Excellent
20 Aug 2024
Garry

A decent choice for a stay by the sea

Spacious room, good facilities
Business
10/10
Exceptional
15 Aug 2024
Susan

Great for family getaway.

Fantastic location, close to everything. The staff were very friendly and helpful. Great communication prior to arrival. Our room was very comfortable, with excellent amenities, and nice bathroom products. The beds were comfortable, with nice quality bedding. The towels were also good quality. The lounge area would have benefited from some soft lighting by way of lamps, and the sofa would have been more comfortable with cushions. Although the apartment was clean on the whole, we felt there was a little room for improvement. The skirting boards were quite grubby in places, and the light in the bathroom was a little dusty. This would not deter us from staying here again though. We thoroughly enjoyed our stay, especially the swimming pool. Overall this hotel got a thumbs up from us….and we are quite fussy.
Friends_and_family Family
10/10
Exceptional
13 Aug 2024
Paul

Great stay

2nd time visiting. Great style. Great welcome with friendly staff. Brilliant location. Lovely rooms.
Friends_and_family Family
8/10
Excellent
12 Aug 2024
Pamela
There was a smell of cat wee or sweaty feet
Friends_and_family Family
4/10
Poor
27 Jul 2024
Adhil
This property does not meet the standards of a five-star rating, warranting a maximum of three stars. The pool is not heated and lacks recirculation, the jacuzzi was non-operational, and the steam room was small and not functioning properly. The rooms resemble an apartment with a kitchen and a kids' room, giving it a homely feel akin to an Airbnb, also it had a stench to it.

Overall it was a good stay and their hospitality was really nice.
Business_and_leisure Self
10/10
Exceptional
07 Jul 2024
Daniel

Such a good hotel - absolutely faultless!

Very welcoming and helpful front desk. Put our bags in the room early and helped us order a taxi. Room was lovely, really spacious (big lounge and kitchen area), bed was very comfy and high quality bedding. Couldn’t fault this place and will definitely return.
Partner
4/10
Poor
07 Jul 2024
Patricia
Don't let yourselves get fooled by the \"5 star hotel\" description in Expedia, because this hotel doesn't even meet the standards of a 4 star hotel. If you do a quick search through My Hotel original website, you won't find anything about this Hotel being a 5 star one. Also, it says in the original website that this is an aparthotel and that the breakfast is a grab and go type one.
The facilities aren't luxurious at all, instead they're old, small and the common spaces are dirty. The staff isn't welcoming or even helpful. The only good thing about breakfast is a Starbucks machine because apart from that we can't really consider that a breakfast which is literally: apples, oranges and two types of croissant (that weren't fresh). Also, don't expect to find a Sauna (despite sauna pictures shown in the Expedia advertisement) because the place where it used to be one, is closed with not even an apology for not offering that service anymore. It has indeed a steam room: dirty and without the steam.
Adding to all of this, the room is good if you want to kill the romance between a couple: old furniture and facilities; the warmest temperature of the shower was a mix between cold and tepid water; the view through the window was towards a building wall; noisy in the corridors; no bedroom flippers, robes or had gel in the bathroom were provided.
Very overprice \"Hotel\" and what was supposed to be a get away for two turns up to be the disappointing experience I had in a Hotel.
Leisure Partner
6/10
Pleasant
23 Jun 2024
Katrina Jessica

Definitely not a 5star

Considering this was supposed to be a 5star hotel with breakfast extra paid, the room wasn't the cleanest whilst nice interior I found quite abit of dust within environment which I wouldn't expect when it should of been cleaned before we arrived. Breakfast was also very, very poor. Literally croissants and cereal that's it. No bread for toast hot service anything even when I asked for cultery so we could eat croissants at tables got avery disgruntled member of staff saying she would get a \"staff\" knife

Pool was beyond FREEZING and literally unbearable to stay within
Friends_and_family Family
10/10
Exceptional
08 Jun 2024
Natalie
Absolutely beautiful place to stay. Staff very friendly and helpful. We enjoyed the pool. And very happy it’s dog friendly
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
Pauline

Great rooms

Room better than expected
Partner
6/10
Pleasant
02 Jun 2024
Stuart
Car park does not have sufficient parking for the property, and I’m pretty sure people who are not guests use the car parking as there are no parking enforcement schemes or reg number notifications in the hotel.

Breakfast was ok , but a lack of variety considering it is only a continental breakfast (which you have to look carefully for when booking as it wasn’t obvious it was just continental.
I travelled with my two children and the single sofa bed was not suitable at all for my teenage son, I would NOT have booked this room if I had seen a picture of what is classed as a sofa bed. He didn’t get much sleep at all. Rooms incredibly hot despite it not being hot outside - fans were in the room but they just circulate warm air. The electricity meter or system inside the door of the room omits a loud buzzing sound when being used.

Overall - average stay , wouldn’t use the hotel again when travelling with my family but it would be fine for a couple - if we came by train
Leisure Family_with_children
10/10
Exceptional
31 May 2024
c
We loved Hy Hotel Lytham, particuarly the staff and especially Maxine, who could not be any more helpful.
Top marks for staff, cleanliness, location and welcoming atmosphere. Cannot wait to return!
Steam room and jacuzzi were a little cold but that was just a minor negative.
Hope to be back soon.
Leisure Partner
8/10
Excellent
27 May 2024
Christopher
Nice place to stay in St Anne's
Leisure
8/10
Excellent
27 May 2024
frederic
Property was great, staff friendly and helpful.
Leisure Family
8/10
Excellent
25 May 2024
James
Location is near the city centre it has a free car park check in was at the leisure centre desk was ok our room was up three stairs nice fairly new room with air conditioning and a fan because it seemed to be fairly warm with a sitting room with full kitchen table for 4. Folk 2tvs it has a swimming pool with spa good for checking out Lytham st Anne’s
Partner
6/10
Pleasant
19 May 2024
michael

Not as good as it was billed

This was a small loft room with very small windows and not a great amount of natural light .We had to climb three flights to reach the room with heavy cases .There was no soap or shampoo in bathroom.How they consider themselves as Five star is unbelievable .There was a mechanical door entry system for the main door which we couldnt see clearly to open as they were no lighting outside .
Partner
10/10
Exceptional
14 May 2024
Steven
Great service , warm and friendly staff. Spacious modern accommodation a short walk to beach and shops, nice park opposite to take the dog. Simple but good continental breakfast with great coffee. Really enjoyed our stay at Hy !
Leisure
10/10
Exceptional
13 May 2024
Lucy

Superb hotel

This hotel is amazing!!!!! The apartment was super spacious and so clean for the two of us!!! Would 100% recommend
Partner
10/10
Exceptional
12 May 2024
ryan
The people on reception was amazing
The apartments are great
.
It would be better if it supplied milk and shower gel and shampoo
Friends_and_family Family
10/10
Exceptional
09 May 2024
Scott
The place was very attractive and well decorated, very modern cool vib to it !

Friends_and_family Family
8/10
Excellent
08 May 2024
Jo
This is our second time staying here. I like the overall feel of the apartment; the decor, bay windows.

The sofa was the most uncomfortable thing I’ve ever sat on. We couldn’t sit on it for any period of time. This has taken a star off the rating. That plus some drunken people wandering the building in the early hours being very loud and swearing. Not something you want when you pay to stay in a nice place with your kids and lots of other families around.

I would stay again but only if there’s was a good offer on.
Leisure Family_with_children
10/10
Exceptional
03 May 2024
Mustafa
A really premium feel to the accommodation. One of the nicest places I’ve stayed in.
Business_and_leisure Family
8/10
Excellent
12 Apr 2024
Carmel
Lovely hotel apartment.
The only thing i would say is on a safety point of view. My 4 year old woke up in the night at 1.10am, confused (as didnt know where he was) and when he went looking for us, he actually went out the main door to the corridor and up the stairs (we were on the first floor). It wasnt until we heard him crying through the walls that we shocked awake and went looking for him.

The night receptionist, was on and heard what had happened, but our son went up the stairs so didn't really see anything.

We got him and brought him to our bed so that it wouldnt happen again.

The reason this had happened is because the door didn't have a child lock on it, it locked but as soon as you pull the handle down from the inside it opened.
I would suggest chain locks need to be added to the doors to prevent this happening to anyone else, as this could've have been a much worse situation for us.

Apart from this we did have a plesent. I would say take tea towels and an oven glove though if you're going.
Leisure Family_with_children
10/10
Exceptional
09 Apr 2024
Matthew

Great place to stay

Apartment was great. Separate bedroom from living space. Didn’t use the kitchen but would be useful for longer stays.. swimming pool was amazing. Surprisingly big as the building doesn’t look massive from the outside.. very clean, good changing space for men and women.. would definitely recommend this place to others..
Friends_and_family Family
2/10
Poor
25 Mar 2024
Elizabeth

Didn't feel safe

Hall way carpet really dirty which didnt make a good start. Very noisy fuse box and them subsequent power failure. Reception staff didnt have a torce for emergency backup so had to re pack my room with light from my phone. Moved to another room ( ground floor) where one of the sash windows lock was broken.
Business

Location & surroundings

HY Hotel Lytham St Annes, BW Premier Collection
318-328 Clifton Drive North, 318-328, Lytham St Annes, United Kingdom

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HY Hotel Lytham St Annes, BW Premier Collection

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