Name: Lavana Hotel Chinatown
Address: no 2 jalan hang kasturi 50000 kuala lumpur, Kuala Lumpur, 50050, MY

10/10

Exceptional

30 Mar 2026

Anthony

Great location for shopping, traveling amd access

2/10

Poor

06 Oct 2025

Guy

G

6/10

Pleasant

26 Jul 2025

Megan

I’d stay at the hotel again. It is a great location but no frills. I went in with low expectations, so I wasn’t disappointed.

Leisure Family_with_children

8/10

Excellent

11 Jan 2025

D A

Great location

The Lavana hotel was in a great location. Near central market and in the heart of Chinatown. The hotel was a little dated. Staff were friendly and helpful. Reasonable value for money. The area was one of the homeless hotspots at night. They were not a problem and kept themselves to themselves. Nice people going through hard times. I would consider staying again.

Friends_and_family Family

2/10

Poor

19 Aug 2024

LICHUN

惡劣的收取費用

原本訂房的時候，網路上標示，住宿的費用是可以刷卡的,可是到了現場櫃台,卻告訴我不能刷卡,必須付現金,另外我在網路上訂的價格是台幣480元，到了現場櫃檯卻要跟我說台幣大約1150元，還好我有印出住宿憑證，給櫃檯的服務人員看，他才非常勉強接受我付480元的價格---另外我押金押了50元的馬幣,退房時他故意退我40元,經過我提醒說少了10元馬幣,他才又很不甘願的再給我10元,總之覺得這是一間黑店,價格不實在想要誆騙客旅客，實在非常惡劣！

Self

2/10

Poor

14 May 2024

Steven

Old linen and towels. For similar price you can do better.

Leisure Self

4/10

Poor

30 Nov 2023

Lloyd

Internet on and off could not use it, the room didn’t clean up daily, staff asked to pay taxes again for Rm 30 extra

Leisure Friends

4/10

Poor

22 May 2023

Tan

Disappointed. Not what was advertised. 1st room had blocked sink. Ask to fix but maintenance only work from 9am to 6pm. Was low on toilet paper but again housekeeping work from 9am to 6pm so they can't access storage room. Next day moved to different room. This one no internet connection at all, TV not working, lamp won't turn on. Couldn't be bother asking to change. They play music in the morning loudspeaker in the hallway. Not sure why. The design to close the door means you need to slam it hard to shut it. Other guest and housekeeping were all doing this which is irritating and noisy. I can hear guest from next room and hallway. My room had spider Web on ceiling and lamp was dusty. Staff did want to help but seem unenthusiastic. Bed, sheets, blankets, pillow were clean. Very close to public transport and Chinatown. Plenty of food and restaurants around. Would I come back? No but if they lower the price significantly to put up with all the loud noise, other inconvenience then its a maybe. The negative outweigh the positive. I can't recommend this to others. Safer to give it a miss.

Leisure Self

10/10

Exceptional

22 May 2023

Brady

Good location, close to public transportation, and several markets nearby. The room itself isn't anything spectacular, but was clean and comfortable. Overall, a solid deal for the price.

Leisure Self

2/10

Poor

29 Mar 2023

Zakirjan

I had a terrible experience at this hotel. I arrived there at 4:45 am after a long flight, exhausted and just wanting to check-in to my room and rest, and found the door locked. I knocked, and someone who I believe was the manager came out and told me that I could not check in until 6:00 am due to their policy. Despite having already paid for the room, I was asked to wait outside on the street. I explained that I was not asking for an early check-in and that I had only a few hours until my check-out time, but my request was denied. The street was full of strange people shouting and chasing each other, which made me feel quite uncomfortable and unsafe. I knocked again, another person came out and told to come after 06:00 and just went back in. I tried to call the phone number at the door, but no one answered. I reached out to Expedia customer support, informing them of my situation, but they were unable to contact the hotel administration either. They advised me to find another hotel nearby, and they would try to arrange a refund the following day. Despite the inconvenience, I followed their advice and found another hotel to stay in for the night. However, two days later, I received an email from Expedia stating that the hotel refused to issue a refund, despite my having never used the room that I had paid for.
My experience at this hotel was extremely disappointing, and I would not recommend it to anyone.

Leisure Self

6/10

Pleasant

26 Jan 2019

Stephen

The location is excellent and the room was clean and satisfactory enough, though very small. Good value for money but if I return to K.L. I would try the Travelodge across the road which while just a little bit more expensive appeared to be significantly better.

8/10

Excellent

01 Oct 2018

Chee Yian

Great Location

The location is fantastic. Close to MRT and LRT stations. Also within walking distance to Chinatown and Central Market where great food is available.
Only downside is that room flooring is all ceramic which could be cold and sticky to the feet making it uncomfortable. Also there is no wardrobe in the room. Awkward to see my clothes hanging openly in the room. Also there is no security as anyone can go to the rooms by using the lift.
Overall, it is a pleasant stay.

8/10

Excellent

23 Sep 2018

Verified traveler

Good service and location

1. The rooms I got was facing back. it was happen that the Indian temple has some prayer function and very noise in early morning started 630 am.
2. Room is clean and just nice.
3. if you drive, car park is next building and you need to ask the receptionist for the timing. it's cost RM10 for overnight.
4. Location is centric of the city and convenient.

8/10

Excellent

04 Sep 2018

John

Budget hotel. No frills. Very clean. Great location and good amentities all around the hotel.
Service staffs were helpful and polite. Internet connection is good basically.
Location of air con unit is blowing directly at the bed. ( dont think the hotel can do anything about it )
Water pressure for shower needs was very good.

Value for money. I will come back again.

8/10

Excellent

24 Jul 2018

Ngiam

Mconsider satisfied

Friends

10/10

Exceptional

22 Jan 2018

Verified traveler

Check in was quick. Accesible to public transport. Highly recommended

8/10

Excellent

23 Dec 2017

Verified traveler

The location is strategic as it is well linked to all public transportation in KL /Klang Valley. Essy for travellers. Perhaps something has to be done for the sound proof wall and the enforcement of no smoking.

8/10

Excellent

09 Dec 2017

Roy

Nice location and the room is clean. However the lights in the corridor is too dim. It would be nice if they cater breakfast services too.

8/10

Excellent

30 Nov 2017

Ngee Ling

Good and budget hotel

Ok

10/10

Exceptional

05 Nov 2017

John

Value for money with its great location.

Reception counter staffs were always very courteous on all my stays at this hotel .

8/10

Excellent

07 Aug 2017

Mohamed

Not bad of a overnigiht stay.

It was okay. Not that bad of an experiance.

Partner

6/10

Pleasant

19 Jun 2017

Ken

Don't have fridge and safetybox in the room

Family

6/10

Pleasant

04 Jun 2017

Verified traveler

Great hotel for flight layover.

Great room for a quick stop over, a few minor details which could have been better: old flip flops left in room and only half a roll of toilet paper. Comfy bed, quiet room. Could do with a hair dryer.

Cheap but good overall - really well connected to public transport.

Partner

8/10

Excellent

12 May 2017

Andrew

Fairly new hotel; excellent staff; great location

This is a new hotel in a great location for food, shopping and transport. Staff are responsive and provide outstanding customer service. In particular we wish to thank the young lady who walked with my wife to the bus station to enquire on transport options.

10/10

Exceptional

15 Apr 2017

Verified traveler

Very nice hotel n comfortable

The staff really friendly n welcomed.. I Like the way they're talking.

6/10

Pleasant

09 Apr 2017

CHERYL

Great location, great price

Ideal location near Pass Seni station and Central Market. The hotel is relatively new, clean and comfortable. Great bathroom. BUT it was so noisy: you could hear doors closing, people speaking, and lots of movement up and down hallways - a real acoustic problem.
I would stay again tho as the location and price were perfect.

10/10

Exceptional

24 Mar 2017

Verified traveler

Clean and very nice comfy stay .

This Hotel is the most cleaner and comfy bed to stay with , After having a worst stay at other hotel and this one will be the most comfy ever I stay !

The Bed are very clean and comfy , and bathroom are very clean with shower shampoo and clean tower .

Air Condition is in the room with remote control , so you can control the temperature !

Across the street is Pasar Seni train station , one stop to KL Sentral and walking distance to Chinatown and just 5 min walking to central market .

One down site is : the Wi Fi , the room wi fi is not fully connected and very weak , you have go to room lobby area to connect with Wi fi hot spot !

8/10

Excellent

06 Feb 2017

Verified traveler

great location

Great value hotel in central location close by to many different areas.

Partner

8/10

Excellent

29 Jan 2017

Ss

Good location and clean hotel.

I stayed on Jan 23 & 28. No problem on Jan 23 but On Jan 28 it was very noisy in the morning.
I can hear the cleaning staffs to clean up the units next to mine.

10/10

Exceptional

28 Dec 2016

Verified traveler

Staffs, Room, Service, Convenient, safety etc
All good

2/10

Poor

26 Dec 2016

Eng

Worst hotel ever!!!!!!!

No internet, no water supply, no hotel guest parking.
Need to pay RM10 per night to the local carparkkeeper, and on the second night there was no free space for me, the carparkkeeper ask me temporary park near to hotel lobby. I ask him to move my car when there are free space and he refuse. I park my car there and go back to my room for a while, and when i came back to my car, the local authorities was towing my car!!!!!!!! I need to pay RM100 to undertable to settle this!!!!!!!! When i questioned the carpark keeper why no try to inform me, he ask a lot of people came and surround me!!!!!!!! Like gangster movie you know!!!!!!!!!!!!!

And the hotel environment is super noisy!!!!!!! The hotel too close to bus terminal!!!!!! No water supply but the management do nothing!!!!! No wi-fi as well!!!!!!! Worst and never stay again!!!!!

6/10

Pleasant

20 Dec 2016

Zulfitri

Affordable and convenient hotel

It was good and delightful but it will got too noisy when it comes to busy working day

Partner

2/10

Poor

16 Dec 2016

othman

Good location to chinatown

But the cleaners n workers not trained well ,especially they always chat n talk wt higher tone,clean the room with lot of irritating noise too...walking running along the corridor..the worst is I can hear while they talk on walky talky...

8/10

Excellent

11 Dec 2016

Seyed Saeid

The hotel was very noisy.

8/10

Excellent

06 Dec 2016

Dinie Razin

Good location and comfortable hotel

Everything was satisfactory. Hardly any complaints.

8/10

Excellent

25 Nov 2016

Verified traveler

Nice hotel nearby train station .

Room are clean and nice . Nearby Chinatown with lots of eateries.

8/10

Excellent

10 Nov 2016

zeta

Best rate for middle travellers..

New hotels with friendly staff. They treat me nicely. Rooms are well kept.

10/10

Exceptional

05 Nov 2016

Ashok

Clean

It was great

Family

6/10

Pleasant

10 Oct 2016

Sow Lin

New unfully furnished hotel.

Nothing great as hotel is not fully furnished like the signboard above the lift & lift signal inside.

6/10

Pleasant

10 Sep 2016

Dr.tinagaran

Ok

8/10

Excellent

18 Jul 2025

Miguel

Bien

6/10

Pleasant

28 Aug 2024

AZUCENA JURADO

Debajo de las camas había un montón de cosas y pelusas, hace años que no las han movido de sitio.

Leisure Family_with_children

8/10

Excellent

11 Mar 2024

Yasmine

L'un des seuls inconvénients est le bruit, un temple où il y a une sorte de roulement de tambour très bruillant tous les jours plusieurs fois par jour.Tres tôt le matin et l'après midi , ce qui me reveille à l'aube mais l'hôtel reste très bien desservi par les transports et un excellent rapport qualité prix. Les hommes à la réception sont très polis et professionnel.

Friends_and_family Family

2/10

Poor

01 Mar 2024

Zhixiong

必须提供卫生用品不全

Leisure

10/10

Exceptional

08 Feb 2024

Amy

bagus

8/10

Excellent

24 Nov 2018

Verified traveler

駅からも見えて，とっても近い。買い物にもとっても便利。駅の乗り換えも便利。ホテルも安心。
The hotel is very near from station, which can be seen platform, and svery convinident for shopping and safe to stay. The station is also a important, convinient hub.

8/10

Excellent

12 Aug 2018

Eeling

前台服務很好

Partner

6/10

Pleasant

05 Jul 2018

Almudena

Económico

Lo escogí por cercanía al lugar de partida de un tour y la verdad, aunque fue baratísimo, la relación calidad-precio es estupenda, lo único que la habitación no tenía ventana, pero para dormir unas horas está bien. El baño y las toallas limpios

6/10

Pleasant

11 Apr 2018

Verified traveler

Aufzug hat 3 Tage nicht funktioniert achtung bei taxi Bestellung Resepzionist versucht zu betrügen

8/10

Excellent

21 Feb 2018

Mila

靠近交通幹道、中國城和中央市場十分方便。

沒有冰箱、吹風機，跟飯店人員借吹風機也沒有。飯店人員很友善。房間裡蟑螂很多，至少五隻，很噁心，不會再來了。