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Santa Grand Classic Chinatown
Kuala Lumpur · Malaysia
No 1 3 Lebuh Pudu Laluan KasturiView location
8.6/10Excellent194 Reviews
Cleanliness8.6/10 8.6
Service8.8/10 8.8
Comfort8.4/10 8.4
Condition8.2/10 8.2
Amenities8.2/10 8.2
See all ratingsRoom prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Santa Grand Classic Chinatown
With a stay at Santa Grand Classic Chinatown in Kuala Lumpur (Golden Triangle), you'll be steps from Central Market and a 3-minute drive from Berjaya Times Square. This hotel is 1. 6 mi (2. 5 km) from Suria KLCC Shopping Centre and 1. 7 mi (2.
8 km) from Pavilion Kuala Lumpur. Enjoy recreation amenities such as an outdoor pool or take in the view from a garden. This hotel also features complimentary wireless internet access and concierge services.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. At Santa Grand Classic Chinatown, enjoy a satisfying meal at the restaurant. Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Show less
With a stay at Santa Grand Classic Chinatown in Kuala Lumpur (Golden Triangle), you'll be steps from Central Market and a 2-minute drive from Pavilion Kuala Lumpur. This hotel is 1.6 mi (2.5 km) from Berjaya Times Square and 1.6 mi (2.5 km) from KLCC Park.
Make yourself at home in one of the 42 air-conditioned rooms featuring LCD televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk.
Popular amenities
Free WiFi
Dining services
Concierge
Gym
Entertainment
Non-smoking
Childcare
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Noise-free rooms not guaranteed
Professional property host/manager
Pets not allowed
Service animals not allowed
Cleaning and safety
Essential Travel
Essential workers only - NO
Important information
-
You need to know
- Pool access available from 7:00 AM to 9:00 PM.
- No pets and no service animals are allowed at this property.
-
Special Instructions
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Noise-free guestrooms cannot be guaranteed
- Safety features at this property include a fire extinguisher
- Property Registration Number 1041024D
-
Minimal age
18
-
Optional fees
- Fee for continental breakfast: approximately MYR 30 for adults and MYR 30 for children
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Malay
English
Chinese (Mandarin)
Indonesian
Nearby attractions
Central Market
0.1 km / 0.1 mi
Petaling Street Market
0.2 km / 0.1 mi
Merdeka Square
0.6 km / 0.4 mi
Jamek Mosque
0.6 km / 0.4 mi
Kottu Malai Pillayar Temple
0.7 km / 0.4 mi
Masjid India
0.8 km / 0.5 mi
Kuala Lumpur Forest Eco Park
0.9 km / 0.5 mi
Merdeka 118
1.1 km / 0.7 mi
SOGO
1.3 km / 0.8 mi
Kuala Lumpur Sentral
1.4 km / 0.9 mi
Jalan Alor
1.4 km / 0.9 mi
Kuala Lumpur Tower
1.4 km / 0.9 mi
National Mosque
1.5 km / 0.9 mi
Changkat Bukit Bintang
1.5 km / 1 mi
Low Yat Plaza
1.7 km / 1.1 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 42
- hotel
- Wi-fi
- Lift access
- Garden
- Children’s swimming area
- Breakfast
- Fitness
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
FAMILY ROOM TWO BEDSFAMILY ROOM • TWO BEDSFAM.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanta Grand Classic Chinatown
FAMILY ROOM TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–8 • Adults: max. 8 • Children: max. 5
- Room type
- FAMILY ROOM
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: FAM.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
STUDIO QUEEN SIZE BEDSTUDIO • QUEEN SIZE BEDSTU.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanta Grand Classic Chinatown
STUDIO QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 5 • Children: max. 3
- Room type
- STUDIO
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: STU.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
DOUBLE SUPERIOR QUEEN BEDDOUBLE • SUPERIOR QUEEN BEDDBL.QN-SU
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilitySanta Grand Classic Chinatown
DOUBLE SUPERIOR QUEEN BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–4 • Adults: max. 4 • Children: max. 3
- Room type
- DOUBLE
- View / characteristic
- SUPERIOR QUEEN BED
Adult and child limits apply within the room's total guest limit.
Room code: DBL.QN-SU
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Santa Grand Classic Chinatown
75
reviews shown
Roberto
This hotel was Perfect. Very convenient location! Staff helpful, allowed me to leave my luggage at the front desk after check out so we could go sightseeing. Oh and the breakfast was absolutely delicious with a lot of variety! Delicious fruit to include papaya.
Malaysian breakfast offered, seasoned chicken in gravy, noodles, veggies....so good!
Malaysian breakfast offered, seasoned chicken in gravy, noodles, veggies....so good!
Paul Toong Meng
Excellent location to explore Chinatown and 2 train stops to the heart of a Bukit Bintang. The room is cozy and clean. Highly recommend.
John
Check in was advertised as from 2pm but our room was not ready till 2.45pm.
We were told breakfast was not included but I checked with my Expedia booking and found that it was. They immediately agreed that it was when I showed them my booking.
Room as advertised as a studio but it had no sofa or armchair and was much too small to be described as such. A third of the room was taken up by a bath.
We were told breakfast was not included but I checked with my Expedia booking and found that it was. They immediately agreed that it was when I showed them my booking.
Room as advertised as a studio but it had no sofa or armchair and was much too small to be described as such. A third of the room was taken up by a bath.
Vincenzo
Lovely staff who were very welcoming, and the location is absolutely fantastic for Chinatown. However
Kristina
Staff were helpful from beginning to end. Room was well laid out. Location was excellent. Breakfast was okay - items to meet a variety of tastes.
Chen Ho
Easy to get the location, just besides Central Market and everything is good enough. Thanks for allow me early check-in, so blessings.
Julie
The staff were delightful- so friendly and cheerful! The room was quiet, clean and comfortable and the shower was excellent.
Great location in the centre of Chinatown.
Would definitely recommend and hope to return myself next year!
Great location in the centre of Chinatown.
Would definitely recommend and hope to return myself next year!
Malcolm
Loved it all. Not posh not top class but very friendly staff, comfy bed, the pool is welcome and refreshing and the selection at brekkie perfect for us. Be aware the smaller rooms are small if you have big bags but they do have bigger rooms. Lots to see and do in the area. We can recommend and we hope to return.
Karen
Excellent location, immediately adjacent to Central Market, which has lots of great shopping and food choices. Easy walk to Jalan Alor for night market food, and walkable to National Mosque and KL Railway station. Couldn't have picked a better spot!
Extremely friendly and helpful staff.
Extremely friendly and helpful staff.
Yvonne
Everything was great.
I love this hotel.
I love this hotel.
Sue
Staff were friendly and helpful. Breakfast was good. Location good
Alison
Excellent location. Friendly staff.
Emmanuel
Friendly staffs! Thanks to both Shafee front desk, Kumar,bell- hop and housekeeper Reubel. Made my stay comfortable and pleasant. Great location and so many eateries nearby and next to iconic Central Market!
Maria Teresa
Great staff, room is small but clean, buffet breakfast is cheap n with great location
Hafsa
The hotel was good, the only negative size for us the superior double room was very small.
staffs were amazing,
breakfast was very good not much of choice but my husband and I, really enjoyed it.
Shopping area from food to clothes for us was amazing.
The location was very convinience
staffs were amazing,
breakfast was very good not much of choice but my husband and I, really enjoyed it.
Shopping area from food to clothes for us was amazing.
The location was very convinience
Verónica
I had a wonderful stay at this hotel. My room was modern, beautifully decorated, and spotlessly clean, with a very comfortable bed that made it easy to rest after long days exploring. I also appreciated that housekeeping refreshed the room daily, including towels, water, coffee, and other amenities.
The location was one of my favorite part, just steps away from great restaurants, street art, and covered markets, all easily walkable. I enjoyed the breakfast every morning, made good use of the pool, and the Wi-Fi worked perfectly throughout my stay.
If there’s one thing that could be improved, it would be the consistency of the hot water. Other than that, everything was excellent. I truly enjoyed my time here and would happily stay again.
The location was one of my favorite part, just steps away from great restaurants, street art, and covered markets, all easily walkable. I enjoyed the breakfast every morning, made good use of the pool, and the Wi-Fi worked perfectly throughout my stay.
If there’s one thing that could be improved, it would be the consistency of the hot water. Other than that, everything was excellent. I truly enjoyed my time here and would happily stay again.
Catherine and Harry
Room was fab and location was excellent, right next to central market
Anikó
Clean well equipped room, nice staff and good location. Good breakfast.
Nicola
Clean room, easy check in, nice pool. Good place to stay for a short break.
Kwadwo
This is a fabulous hotel giving everything that a budget hotel can offer. The staff were very friendly and helpful. The hotel looks very unassuming considering that it is in the central business district, opposite the central market but it is quite quite inside and safe. Lots of shopping and food around the area. Great place.
Andrew
Clean quiet comfortable great pool
Verified traveler
Small but perfectly formed. The property is well situated within the up-and-coming area of Chinatown with all it's quirkiness (and hidden bars!). Monorail is close by and super-easy to get around the city.
Parveen
Breakfast options were limited and there were healthy options such as salad to eat. The beds were clean and very comfortable. Staff
Michele
Very good breakfast with lots of Western and Malaysian options. Loved the rooftop pool with a fantastic view! The staff was also very kind and solicitous. It is also immediately next to the Central Market, so lots of shopping options. Close to the MRT/Metro and in the heart of vibrant Chinatown. I really enjoyed my stay.
Rowena
The location was great and parking needs to be at the Central Market. First outlook was great, lobby ambiance and staff was very friendly. The downside was just the cleanliness & maintenance of the room. Bedsheet pillowcase was not changed and had hair on it but they changed it immediately. The room need abit of maintenance but for the price we pay, i guess it is alright and it is only for a night.
Joe
Very handy central location. Possible to walk to some attractions but very usefully close to 2 metro stations. Once you have your metro pass you're able to anywhere easily.
Beautiful and plentiful breakfast, both Asian and European style. Friendly, helpful staff.
Beautiful and plentiful breakfast, both Asian and European style. Friendly, helpful staff.
Richard
Great hotel with a friendly staff in a convenient location!
Andria
The property manager has been extremely unprofessional. Despite my efforts to reach out to him personally to discuss the inconveniences I experienced during my stay, I have received no response even after checking out. The room provided was dusty, and the lift was broken for two days, which was particularly inconvenient as my room was on the 5th floor. When I checked in, I requested a better room, but the staff informed me that the hotel was fully booked for the weekend.
The air conditioning in the room was loud and noisy, making it impossible to sleep during my 4-night stay. The shower water was cold and inconsistent, with only minimal hot water available.
Despite my daily requests at the counter and leaving the sign on the door, the staff did not clean the room.
Adding on, let me put this down by chronology :
Day 1 : Check in at 9pm , Already reach out to your staff for a new room. Staff said room fully booked throughout the weekend. (This is your evening staff at Front desk)
Day 2 : I inform on a room clean in the morning before I started my visiting in KL for the first time, and contacted Expedia approximately 11pm at night due to the inconveniences that I have during my stay.
Day 3 : I reach out to your property at the front desk at 11AM to inform on the issue that I was having but was turned down and given the excuse on : why Did I not reach out to the staff at the counter about the air cond and cold water shower. Also this falls on a Saturday, manager off
The air conditioning in the room was loud and noisy, making it impossible to sleep during my 4-night stay. The shower water was cold and inconsistent, with only minimal hot water available.
Despite my daily requests at the counter and leaving the sign on the door, the staff did not clean the room.
Adding on, let me put this down by chronology :
Day 1 : Check in at 9pm , Already reach out to your staff for a new room. Staff said room fully booked throughout the weekend. (This is your evening staff at Front desk)
Day 2 : I inform on a room clean in the morning before I started my visiting in KL for the first time, and contacted Expedia approximately 11pm at night due to the inconveniences that I have during my stay.
Day 3 : I reach out to your property at the front desk at 11AM to inform on the issue that I was having but was turned down and given the excuse on : why Did I not reach out to the staff at the counter about the air cond and cold water shower. Also this falls on a Saturday, manager off
Vanessa
The room was awful. The aircon did not work well and the room felt damp. Would not recommend
Verified traveler
Stayed here for three night, on arrival the a/c wasn’t on in our room so it remained completely warm over the next day. It’s also not powerful whatsoever so you don’t feel the effect. Room was okay, very small but was cleaned each day. The shower drain constantly clogged so ended up over flowing onto the floor. Location is good, beside central market and near a train station.
Paul
Stayed here twice and both times it was excelent. Right next to the central market and 2 min walk from china town. Decent breakfast and great staff.
Paul
Very nice small hotel right next door to the central market. The room was very clean and quiet with a good quality bathroom. Staff were friendly and helpfull with my travel plans. Would recommend.
Nicole
Pleasant stay
Overall my stay was great, not sure why some people give 1 star complaining about the surroundings. You can't have better location if you want to enjoy local life.
Staff was good. My room was clean and the bed amazingly comfortable.
The swimming pool, was cute and nice view in the evening. Sadly the water was way too cold for my personal taste.
I don't give 5 stars only because i think breakfast could be better and more consistent. Some days options were empty, and not refilled. Not many fruits options as well that i don t think in this country should be a problem.
Good point was the eggs made on demand.
Overall for the price i don't think you can have better. I would definitely come back.
Staff was good. My room was clean and the bed amazingly comfortable.
The swimming pool, was cute and nice view in the evening. Sadly the water was way too cold for my personal taste.
I don't give 5 stars only because i think breakfast could be better and more consistent. Some days options were empty, and not refilled. Not many fruits options as well that i don t think in this country should be a problem.
Good point was the eggs made on demand.
Overall for the price i don't think you can have better. I would definitely come back.
Kwok Kwong
Great location that's proximity to everything: Pasar Seni MRT Station; street markets lime the Central Market; Chinatown, etc.
Also, fabulous complimentary reakfast!
Also, fabulous complimentary reakfast!
Brian
Great
Nicholas
Great location. Hotel could be a bit better.
Small room but comfortable enough and had everything we needed. Air con was not very effective. WiFi was good. Breakfast was good with plenty of choice. Bed was comfortable and shower was decent. Could do a bit better on the cleaning and room was quite tatty. Great location right next to central market and only a few minutes from Chinatown, rail stations and bus stops
Christopher
I really enjoyed my week here nice staff and nice location for shopping and site seeing.
TAN
Don't trust what positive comments
1. Towels are old and tore. 2. Tap water always brownish. 3. Some room structure wear & tear not maintained. 4. Buffet breakfast limited selection. Wondering why some others commented large variety of foods? Guess must be those bloggers' work!
VINCENT
Hidden Gem
This recently renovated Hotel is a gem
Reasonably priced, free breakfast and close to Chinatown ...I'm heading back tomorrow !!
Friendly staff too !!
I would recommend everyday !!
Reasonably priced, free breakfast and close to Chinatown ...I'm heading back tomorrow !!
Friendly staff too !!
I would recommend everyday !!
Mateusz
Hotel ma dogodną lokalizację, wygodne łóżko, pokoj nie jest zbyt duzy ale na 2-3 noclegi ok, sniadanie ok...
Ogolnie polecam, ale widac pewne niedociągnięcia
Ogolnie polecam, ale widac pewne niedociągnięcia
helen
Ok stay
Overall this hotel is valued for the money you paid. Room is well presented but the bedding sheets were not good at all. Sheets felt old and and not fresh. There are a lot of homeless people sleeping outside the hotel. Not many good restaurants nearby.
Verified traveler
Great hotel
Very nice hotel in the center of Chinatown -
Great location
Very friendly and knowledgeable staff
Pool can get crowded
Great location
Very friendly and knowledgeable staff
Pool can get crowded
Sin Yan
It was at a great location and it was comfortable.
Matthew Pak Lam
Nice boutique hotel which is extremely convenient to chinatown and also other eateries.
Staff was excellent and very helpful.
Downside is room is not as clean and we would like it. Oddly when they tidy the room they do not wash the coffee mugs.
Staff was excellent and very helpful.
Downside is room is not as clean and we would like it. Oddly when they tidy the room they do not wash the coffee mugs.
Paul
Nice little hotel
Nice hotel in a good location. Room was really nice and it was quiet on a night.
Don’t book if you want to use the pool or gym though.
Don’t book if you want to use the pool or gym though.
Din
transit stopover
One day stopover for business order. It was a good transit and hotelable location amidst f&b amenities certainly not short. The central market is just next door flooded with foods galore and souvenirs delights. The Lrt station just 5mins away. All in all a good stay. I will be back.
Nicholas
Great overall experience
Staff was friendly and nice.
Met with the managers by pure happenstance, and just casually mentioned that the refrigerator in the room was not cold enough. Was offered a replacement refrigerator but I declined as it was my last night before flying back.
Would definitely come back again!
Met with the managers by pure happenstance, and just casually mentioned that the refrigerator in the room was not cold enough. Was offered a replacement refrigerator but I declined as it was my last night before flying back.
Would definitely come back again!
Jean-Francois
We really loved our stay in KL thanks to this gem of a hotel in the heart of Chinatown. Staff were very kind and helpful. The studio room is perfect for single or couples. Bed is clean and comfy and the shower quite nice. There's even a bathtub. Slightly noisy at night. The small buffet breakfast is fine. Didn't get to check out the pool. Very handy to be adjoining Central Market.
Lissa
Excellent hotel right next to the Central Market. Fabulous location. Good breakfast. Lovely staff
Julius
The location & the staff is excellent.
The room is small.
The room is small.
Verified traveler
Good place. Great location.
Everything was good. No complaints
Thanaprawes
Overall is good. But staff should be focus more i.e., forgot to put new slipper and bottle of water after cleaning room
En
i don’t usually leave reviews but this hotel have my heart. hospitality is superb, doorman will never fail to open the door for us too. very professional, totally doesn’t give off “budget hotel” vibes at all. felt as if i was underpaying them for such good services and professionalism.
Al
KL vacation
Great location.
Awesome breakfast.
The staff was very friendly and helpful
Awesome breakfast.
The staff was very friendly and helpful
JEEVATHILAGAM
Clean & new, one side of hotel covered with central market shops. Other side near drop off & pickup point lot people sleeping along the walk way bit unsafe.
David
Great value, friendly staff, handy to central market and petaling street
Alex
Stayed for 2 nights. Lovely staff and very friendly.
tzemin
good hotel.
leigh
Very nice hotel in perfect location right next to Central market. Pool on roof was great. Staff could not have been friendlier
Glenn
Very well manager and great location
Terry K
Extremely comfortable bed
I loved the location, and the small pool on the rooftop was a nice touch. The reception staff were friendly and attentive, and the room exceeded my expectations. Of note was the bed. This was probably the most comfortable bed I’ve ever slept in during a hotel stay.
Hazel
Stayed here during a stop in KL and was very satisfied with the location. Easily accessible to all the good spots, especially the central market right outside the hotel. Danial and Shiv were very accommodating especially considering that we requested an early check out. Looking forward to staying here again!
Chow
Nice stay, worth the price
Hotel staff is really friendly and helpful. Room was clean and location is really good. Walking distance to train station and central market. Very satisfied and recommend it!
Trudie
Central
This Hotel is ok....its clean and tidy but rooms are small. I also had to ask for water and toilet paper...customer service wasnt exceptional...location was great to chinatown and restaurants
Delphine
Hôtel très bien situé à côté du Central Market de Chinatown.
Chambre propre et personnel très sympathique. Notre vol de retour étant à 23h, ils nous ont gardé nos bagages sans problème jusqu’à ce que l’on prenne notre taxi pour l’aéroport et aussi proposé de prendre une douche pour nous rafraîchir.
Chambre propre et personnel très sympathique. Notre vol de retour étant à 23h, ils nous ont gardé nos bagages sans problème jusqu’à ce que l’on prenne notre taxi pour l’aéroport et aussi proposé de prendre une douche pour nous rafraîchir.
Irene
Väldigt litet för 2 personer. Personalen däremot mycket trevlig.
ERIKO
周辺部屋客が吐く音が一晩中聴こえていました。とても残念です
ABDELLAH
Bel hôtel avec un très bon emplacement à côté du marché central très bon accueil
Personnel très accueillant et souriant
Chambre calme et propre
Je reviendrai sans hésitation
Personnel très accueillant et souriant
Chambre calme et propre
Je reviendrai sans hésitation
Elin
Vi hade en okej upplevelse, hotellet ligger geografiskt bra i ett mysigt område nära marknader om man är intresserad av sånt.
Personalen var väldigt trevlig och hjälpsam. Tyvärr var skicket på hotellet ganska dåligt. Vi kom in i ett rum som luktade unket.
Personalen var väldigt trevlig och hjälpsam. Tyvärr var skicket på hotellet ganska dåligt. Vi kom in i ett rum som luktade unket.
Anson
各方面都不錯
Oscar
Good location. Some issues with the possibility to leave landry for same-day service.
PO SIN,
Staff are excellent, super friendly and helpful. Hotel location is right next to the central market, very assessible to 2 LRT stations. Hotel surrounded by the homeless that one may feel comfortable if you come back late.
On the other hand, high chance that there are bed bugs in the room we stayed as we felt so itchy......
On the other hand, high chance that there are bed bugs in the room we stayed as we felt so itchy......
Thomas
Das Hotel ist sicher nicht schlecht und die Lage ist auch sehr gut. Metro Station ist in Laufdistanz direkt um die Ecke, das ist perfekt. Zimmer sind zweckmässig eingerichtet und eigentlich alles da was man für 2-3 Nächte. Frühstücksbuffet wird angeboten und ist für jeden was dabei. Ich bin satt geworden und das hat auch geschmeckt.Kommen wir aber jetzt zu den Punkten warum ich hier nur zwei Sterne vergebe. Hauptgrund ist die Sauberkeit. Im Zimmer lagen Unmengen kleiner und grosse Haare, die definitiv nicht mir gehört haben. Lagen auch am nächsten Tag noch da und wurden nicht weg geputzt worden. Auch die Shampoo Flasche wurde erst auf Nachfrage nachgefüllt, so etwas muss beim Service direkt erkannt werden. Zusätzlich hat die Klimaanlage nicht wirklich funktioniert. Es war viel zu warm im Zimmer, obwohl sie auf tiefste Temperatur gestellt war, hat nicht wirklich gekühlt. Einer der Hauptpunkte warum es mir aber nicht gefallen hat, war dann die Schlafqualität. Selbst mit ausgeschalteter Klimaanlage war ein permanenter Geräuschpegel im Zimmer. Zusätzlich waren die Kopfkissen viel zu hart. Es gab zwar vier Kopfkissen, die allerdings alle die gleiche Härte hatten. Und sie waren wirklich viel zu hart. Der Kopf lag damit deutlich zu hoch für eine gute Schlafposition.So etwas macht man nicht. Normalerweise ist das aufgeteilt in härter und weicher, hatte ich bisher in vielen Hotels so damit waren Schlaf nicht wirklich zu denken.benötigt.
Johanna
Friendly folks, nice location, good bed
Location & surroundings
Santa Grand Classic Chinatown
No 1 3 Lebuh Pudu Laluan Kasturi, Kuala Lumpur, Malaysia
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Santa Grand Classic Chinatown
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