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Las Casitas Village At El Conquistador

Puerto Rico Island · Puerto Rico

1000 Avenida El ConquistadorView location

9.2/10Excellent313 Reviews
Cleanliness9.6/109.6
Service9.4/109.4
Comfort9.6/109.6
Condition9.4/109.4
Amenities9.6/109.6
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Las Casitas Village At El Conquistador

With a stay at Las Casitas Village at El Conquistador in Fajardo (Cabezas), you'll be a 4-minute drive from El Conquistador Golf Course and 6 minutes from Palomino Island. This family-friendly hotel is 3. 3 mi (5. 4 km) from Cayo Icacos and 9. 6 mi (15.

5 km) from Luquillo Beach. When the weather is fine, head down to the private beach, or play a round or two at the golf course. Additional features at this hotel include complimentary wireless internet access, concierge services, and gift shops/newsstands.

Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Fajardo? This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and 49 meeting rooms. Self parking (subject to charges) is available onsite.

Grab a bite to eat at one of the hotel's many dining establishments, which include 10 restaurants and 2 coffee shops/cafes. Relax with a refreshing drink at the beach bar, the poolside bar, or one of 7 bars/lounges.

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Cooked-to-order breakfasts are available daily from 7:00 AM to 11:00 AM for a fee. Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers.

With a stay at Las Casitas Village at El Conquistador in Fajardo, you'll be 0.9 mi (1.5 km) from El Conquistador Golf Course and 9.1 mi (14.7 km) from El Yunque National Forest.

This family-friendly hotel is 9.6 mi (15.5 km) from Luquillo Beach and 12.2 mi (19.6 km) from Carabali Rainforest Park. Make yourself at home in one of the 125 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment.

Bathrooms feature bathtubs or showers, complimentary toiletries, and hair dryers. Conveniences include phones, as well as safes and coffee/tea makers. Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and multilingual staff. Planning an event in Fajardo?

This hotel has 100000 square feet (9290 square meters) of space consisting of a conference center and 49 meeting rooms. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Non-smoking
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 4:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

No rollaway/extra beds available No cribs (infant beds) available No elevators Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Resort fee: USD 136.25 per accommodation, per night
    The resort fee includes:
    • Additional inclusions
    • Beach access
    • Beach loungers
    • Beach towels
    • Concierge service
    • Fitness center access
    • In-room bottled water
    • In-room coffee
    • Pool access

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 9:00 AM to 5:00 PM.
    • Reservations are required for golf tee times and massage services. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
    • A car is not required for transportation to and from this property.
    • Free in-room WiFi has a 10-device limit. WiFi in public areas is also free and has a 10-device limit.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification. Other arrangements must be coordinated with the property prior to arrival. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards, debit cards, and cash
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
  • Minimal age
    21
  • Optional fees
    • Fee for cooked-to-order breakfast: approximately USD 16.00 to 18.00 for adults, and USD 8.00 to 8.00 for children
    • Uncovered self parking fee: USD 16.75 per night (in/out privileges)
    • Uncovered valet parking fee: USD 28.00 per night (in/out privileges)

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

El Conquistador Golf Course 1.4 km / 0.9 mi
Parque Nacional Balneario Seven Seas 2 km / 1.2 mi
Balneario Seven Seas 2.4 km / 1.5 mi
Las Croabas Bay 3 km / 1.8 mi
Las Cabezas de San Juan Nature Reserve 3 km / 1.9 mi
Playa Colorá 3.3 km / 2 mi
Playa Escondida 3.5 km / 2.2 mi
Laguna Grande 3.9 km / 2.4 mi
Playa el Convento 4.4 km / 2.7 mi
Playa Canalejo 4.8 km / 3 mi
Cape San Juan Light 5.3 km / 3.3 mi
Carribbean Cinemas Fajardo 7.1 km / 4.4 mi
La Pared Beach 11.4 km / 7.1 mi
Water City PR 11.9 km / 7.4 mi
Playa Los Machos 13.9 km / 8.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 125
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • Wi-fi
  • Secure parking
  • Laundry service
  • Multilingual staff
  • Bellboy service
  • Newspaper stand
  • Shop
  • Garden
Show 13 more facilities & services
  • Banquet hall
  • Conference room
  • Meeting room
  • TV lounge
  • Outdoor Rooftop Swimming Pool
  • Spa treatments
  • Hairdressing salon
  • Breakfast
  • Waterskiing
  • Volleyball
  • Beach volleyball
  • Golf
  • Tennis
Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • VILLA LUXURY ONE BEDROOMVILLA • LUXURY ONE BEDROOMVIL.B1-LX

    Photos are not available for this room type.

    Las Casitas Village At El Conquistador

    VILLA LUXURY ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B1-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURYVILLA • LUXURYVIL.LX

    Photos are not available for this room type.

    Las Casitas Village At El Conquistador

    VILLA LUXURY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Las Casitas Village At El Conquistador

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURY OCEAN VIEWVILLA • LUXURY OCEAN VIEWVIL.LX-OV

    Photos are not available for this room type.

    Las Casitas Village At El Conquistador

    VILLA LUXURY OCEAN VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY OCEAN VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.LX-OV

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • VILLA LUXURY TWO BEDROOMSVILLA • LUXURY TWO BEDROOMSVIL.B2-LX

    Photos are not available for this room type.

    Las Casitas Village At El Conquistador

    VILLA LUXURY TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–20 • Adults: max. 20 • Children: max. 13
    Room type
    VILLA
    View / characteristic
    LUXURY TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: VIL.B2-LX

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Las Casitas Village At El Conquistador

9.2
Excellent
313 Reviews
Cleanliness
9.6 /10
Service
9.4 /10
Comfort
9.6 /10
Condition
9.4 /10
Amenities
9.6 /10
100 reviews shown
4/10
Poor
27 Jul 2026
ricardo
Personally was to expensive I will next time traver in cruise but the stay was ok
6/10
Pleasant
23 Jul 2026
Abdul
We experienced a power outage that lasted about 5 hours. There were no backup generators for the entire Las Casitas Village, which made our stay very uncomfortable.

We also had problems getting transportation. We called the front desk several times for a golf cart ride from Las Casitas Village to the main hotel lobby, but we had to wait about 40 minutes before it arrived.

To make matters worse, there was a water bottle filled with cigarette butts left on our balcony. My child found it before we did, which was unacceptable and raised concerns about the cleanliness and safety of the room.
10/10
Exceptional
23 Jul 2026
Lissandra
Very good the view I love it
10/10
Exceptional
22 Jul 2026
Brooklyn
Amazingly beautiful!!
8/10
Excellent
19 Jul 2026
Kimberly
This resort is absolutely stunning. It feels like you are in a private oasis! We stayed in one of the 2 bedroom casitas which was awesome! We lost power one night for about 4 hours but I think that is fairly common anywhere on the island. The Coqui water park was fantastic. There are several restaurants and pools all over the resort. My only small complaint would be the time it takes to get your food whether it be room service or at a restaurant. Just be prepared to wait over an hour. But other than that we will definitely be back!!!
Friends_and_family Family
10/10
Exceptional
17 Jul 2026
samphanh
Food was pricey
Family
10/10
Exceptional
13 Jul 2026
McLean
Las Casitas at El Conquistador is an amazing place to stay! You have access to just about 6 pools, a private island accessible via ferry, excellent restaurants, and a friendly and accommodating staff. Highly recommend staying here!
Partner
8/10
Excellent
12 Jul 2026
Hector
Las casitas staff as always were great
Partner
10/10
Exceptional
11 Jul 2026
Yoan
Vistas muy bonitas y relajantes!! Excelente servicio y atencion del personal
Partner
10/10
Exceptional
11 Jul 2026
Almaas
Absolutely outstanding experience. Kudos to the entire staff, including our incredibly kind concierge, Frederick. He was attentive, welcoming, and warm, truly going out of his way to ensure our family was comfortable and happy here. We all adored him.
It was wonderful to have the kids so occupied by the water park the beach and the beautiful pool, flanked on top by ping-pong tables and a life-size chessboard. About two days in and I was already scheming about how to save up for our next trip here:)
Family_with_children
10/10
Exceptional
10 Jul 2026
Zahidelys
Our stay at Las Casitas at El Conquistador was truly unforgettable! It was our first visit, but certainly not our last!

From the moment we arrived, we were blown away by the beautiful amenities, breathtaking views, and exceptional service. Every member of the staff went above and beyond to make us feel welcome, and that level of hospitality made all the difference.

A special thank you to our mayordomo, Timothy, who was incredibly attentive and always ready to help at a moment’s notice. Whether it was answering questions, making recommendations, or ensuring we had everything we needed, his kindness and professionalism made our stay even more special.

We also loved how the staff recommended activities and introduced us to some of the best local, cultural cuisine. Those thoughtful suggestions helped us experience Puerto Rico in such an authentic and memorable way.

The only downside to our trip was having to leave. We came home already dreaming about our next visit. Thank you to everyone at Las Casitas for creating such an incredible experience! We can’t wait to be back!
Family_with_children
10/10
Exceptional
08 Jul 2026
David
We spent a few days here with our family and kids ages 10-15. We had an ocean view which was amazing. You do have to call a shuttle though if you want to go to the main resort. We had friends who traveled with us and they were all at the resort so we had to travel there several times. No big deal but definitely need to think about. I think it would have been better if it were just me and my wife at a place like this because we enjoy lingering over views and getting room service, our kids just want to go go go and have fun. Great place, beautiful pool, but if you have kids you might want to stay at the resort.
Friends_and_family Family
10/10
Exceptional
08 Jul 2026
Emily Loftin
From the moment we arrived, we appreciated the 24/7 security and were immediately impressed by the beautifully manicured grounds and golf course—it looked like something straight out of a magazine. We were warmly greeted by the receptionist and our butler, Frederick, who checked us in, provided water, and personally drove us around the resort to show us the restaurants, bars, and amenities before escorting us to our room. They definitely make sure you stay hydrated!

One thing we really appreciated was the attention to security and exclusivity. Staff members regularly verified wristbands and room numbers, and the Village pools were reserved exclusively for Village guests. The atmosphere was relaxed and very couple-friendly, allowing us to enjoy the stunning infinity pool, peaceful courtyard, and relaxing music without the chaos of large crowds or children splashing around.

There are numerous restaurants, bars, and shops throughout the resort, along with a private island featuring crystal-clear, calm waters, a beach bar, restaurant, and gift shop. The resort also has their own water park with restaurant and bar.

Our room and ocean view were breathtaking. In fact, I’m already planning to recreate the colors and design of our owner's suite at home! Access to the rooms was very secure, requiring wristband scans for both the common areas and the room itself. Wristbands are also used for purchases throughout the resort.
Partner
10/10
Exceptional
07 Jul 2026
Teresa
Love the property , stood in the villas . Wish I would have thought of staying closer to ocean views . Everyone was on point when needed . Front desk was amazing as well . When service was needed they were right at the door . Just feel that we shouldn’t have to pay to park to go to the hotel part , if we are staying in the villas . The beach was pricey for beach chairs and tables . That either should be free or cheaper since it’s part of the hotel .
Family_with_children
10/10
Exceptional
07 Jul 2026
Thomas
The butler Frederick was phenomenal
Family_with_children
8/10
Excellent
05 Jul 2026
Michelle
This is a great place to go with kids. With an adults with walking problems won’t be that good. A lot of stairs. The room smell like cigarettes. But we have a great experience. You can go to the El Conquistador amenities and island.
Family_with_children
10/10
Exceptional
05 Jul 2026
Evys
Excellent staff service
Family
10/10
Exceptional
02 Jul 2026
Wilminet
Simplemente espectacular
Family_with_children
10/10
Exceptional
01 Jul 2026
Holly
Great resort with everything you need.
Family_with_children
10/10
Exceptional
30 Jun 2026
Nana
Great property multiple pools kids enjoyed water park , fun ride to private beach
Downside was that beach had seaweed but overall nature is beautiful
Good options for food , great breakfast available
Family_with_children
10/10
Exceptional
29 Jun 2026
Pedro
Our stay at Las Casitas Village at El Conquistador Resort was truly exceptional. The breathtaking ocean views, beautiful grounds, outstanding amenities, and warm hospitality created an unforgettable experience. Every detail reflected excellence, making it the perfect destination for both relaxation and family fun.

A special note of appreciation goes to Ms. Yajaira, who welcomed guests at Coquí Water Park. From the moment we arrived, her genuine kindness, professionalism, and warm smile made us feel valued and appreciated. She went above and beyond to ensure everyone had a wonderful experience, and her outstanding customer service truly represents the spirit of El Conquistador Resort.

Thank you to the entire team for creating such lasting memories. We look forward to returning soon and highly recommend El Conquistador Resort to anyone seeking an exceptional vacation in Puerto Rico.
Family_with_children
8/10
Excellent
25 Jun 2026
George
Good in general with our stay.
Partner
10/10
Exceptional
19 Jun 2026
Omar
Excellent staff, clean roomie rooms. Only downside was ferry to Palomino island broke down and our scheduled trip there was delayed one day. Upside, resort gave a 4:00 pm check out so we could go to the island the day we were checking out.
Family_with_children
6/10
Pleasant
15 Jun 2026
Betzaida
The shower was not clean, had sand it’s rusty tiles are broken around the outside of the shower , mirror is all stain up. The hall way did not have a curtain . Kitchen only 1 small pot, and had ants. The AC is horrible it was very HOT. The out side hot tub was not working at , I paid a lot for this place that it’s not worth it. This place needs a remodel and the outside painted. All Staff were so helpful and so nice .
Family_with_children
10/10
Exceptional
12 Jun 2026
Augusto
Outstanding experience! Excellent location, Excellent facilities.
Family_with_children
10/10
Exceptional
09 Jun 2026
Kristin
So pretty! Lots to see and do.
Family
6/10
Pleasant
08 Jun 2026
Charles
The pool area jacuzzi was broken.
The kitchen equipment frying pans were in bad conditions, cutting knives 2, etc. Not well stocked.
Unit hot water did not work properly.
Family_with_children
10/10
Exceptional
08 Jun 2026
Jorge
All perfect
Family
10/10
Exceptional
06 Jun 2026
Peter
Resort was not crowded when we went Monday to Friday. Some minor maintenance issues but overall a very nicely maintained property. Most of the staff was friendly but this one tall skinny waitress who didn’t seem to like her job at cafe Bella vista. Everything was clean including the dining ware. It took us over a day to figure out how to walk from the casitas to the main hotel. No one told us because they wanted us to be dependent on the butler service and of course the tips. Great trip overall. Would definitely go back again. The more expensive casitas were definitely worth it. Lots more room n privacy with front door parking. Water park had only 4 rides but no lines so kids were entertained. Food was overpriced but good and clean.
Family_with_children
10/10
Exceptional
04 Jun 2026
Juan Carlos
\"Great experience! Clean rooms, friendly staff, excellent service, and a convenient location. Everything exceeded our expectations. Highly recommend and would definitely stay here again!\"
Family_with_children
10/10
Exceptional
03 Jun 2026
ZULMARIE
Everything good
Friends
10/10
Exceptional
28 May 2026
Marilyn
Wonderful!
10/10
Exceptional
25 May 2026
Mitchell
Excellent
Partner
8/10
Excellent
24 May 2026
Bonita
Staff at the front desk require remedial training. After greeting guests, the very next question to guests, should be are your reservations for the Main hotel or Las Casitas Villas. First time guests are not familiar with the property nor systems or processes. The amount of confusion and inconvience that occurred because of either untrained staff, inability to comprehend or unwillingness to listen, was mind blowing. Other than that, all other staff were very accommodating and pleasant.
Friends_and_family Family
10/10
Exceptional
22 May 2026
EDUARDO ROURA
Everything was awesome, the staff was great, the resort was beautiful. I have not one complaint about the resort or staff. The trip was amazing.
Family_with_children
10/10
Exceptional
22 May 2026
Confessor
Beautiful views staff was amazing top notch
Partner
10/10
Exceptional
16 May 2026
Abimael
Amazing
10/10
Exceptional
16 May 2026
Tonie
Exceptional staff in all areas. Food great. Easy check in and check out. Would have been nice to have a microwave to reheat left over food. Bathroom clean but need better drainage to prevent floor from getting. Felt like it could be a slip hazard. Overall stay was great
Friends_and_family Family
10/10
Exceptional
14 May 2026
Joann
Bathroom could of been a bit cleaner. The sofa bed had to be upgraded and the sofa wasn't as cleaned. Otherwise, i had a great time in the pools, music was great and food average. Palomino grill restaurant also had good food and pincho was a bit under cook.
Family
10/10
Exceptional
12 May 2026
Katherine
yes , excellent staff
10/10
Exceptional
09 May 2026
Alma
Todo fue maravilloso 😍😍😍
Partner
10/10
Exceptional
08 May 2026
mary
Lovely resort. Gorgeous ocean view room.
Keep in mind that there is a daily resort fee of $132.00.
Partner
10/10
Exceptional
07 May 2026
Christian
Beautiful resort!
8/10
Excellent
04 May 2026
Mabel
Very nice, views were amazing. Unfortunately at checkin we were charged additional charges per night not listed in Expedia, so booking through Expedia was not a great option since this was not disclosed.
Partner
8/10
Excellent
04 May 2026
Brittany
I think there should be more restaurants on las casitas side as the walk isn’t pleasant and unfortunately phone didn’t work for easy transport access, when available our butler Stefan was AWESOME in helping with this issue though
Partner
10/10
Exceptional
23 Apr 2026
Zeinab
Amazing stay! Will probably come back. Our stay was great and the view was breathtaking. Villas are very highly maintained and everything we needed was available.
Family_with_children
10/10
Exceptional
22 Apr 2026
Jenny
The Casitas section in which we stayed was beautiful; enormous room/suite and everything spotless. Great housekeeping daily, the grounds manicured, the pools delightful. Food in the various restaurants was good, not great, and a little pricy. The main pool area very nice - the waterpark great for the family for a few hours, and the private island was gorgeous.

Downsides: was encouraged to order groceries for the room and sent a list as directed to the concierge. No groceries when we arrived, so ordered again. Pricey. They were delivered - but we were missing at least a quarter of what we had ordered and no refund! Much better idea is to get an Uber to the nearest market and do your own shopping. I wish too that we'd gone ahead and left the complex to Uber to local restaurants.

The biggest, best thing about this place is the service. Everyone we encountered was friendly, helpful and happy to help. Loved that!
Friends_and_family Family
10/10
Exceptional
21 Apr 2026
Sherice Monique
My family and I had a wonderful time at this resort. We will definitely visit them again.
Family_with_children
10/10
Exceptional
16 Apr 2026
Noemi
Me encanto la vista al mar desde el balcón, viaje en lancha a isla privada, water park privado. Traslado en funicular. La verdad es que fue una estadía espectacular 🙌☺️
Family
10/10
Exceptional
16 Apr 2026
Elizabeth
I will start saying that this is my favorite place to stay in Puerto Rico. The view, wherever you look is beautiful in every direction, the breeze, the property itself that you don’t want to leave and the most sincere care of the staff makes this place unique. You truly feel welcome by everyone and can’t wait to go back!
Thank you for a wonderful stay!
Family
10/10
Exceptional
16 Apr 2026
Maricarmen
This time I was given a “good” Casita with a working TV and a kitchen with working appliances and good utensils, etc. It’s amazing how conditions vary from Casita to Casita. The one we had this time was perfect. It looked more put together and with plenty of furniture. The hotel is always beautiful. What ruins it is the bad service that you encounter sometimes and the lack of options at dining and subpar services.
Friends
10/10
Exceptional
14 Apr 2026
Bethany
This was a perfect place for a family vacation. Clean, beautiful, well-run and relaxing.
Family_with_children
10/10
Exceptional
04 Apr 2026
Rene Passaglia
Amazing pools, room and food. Beautiful resort
Family_with_children
10/10
Exceptional
25 Mar 2026
Lori
Beautiful resort with great views and wonderful amenities.
10/10
Exceptional
24 Mar 2026
Audy
This is one of the most beautiful places you could ever visit, the views are breathtakingly gorgeous and the staff is friendly.
6/10
Pleasant
23 Mar 2026
Danielle
It’s ok. The entire property is pretty-beautiful golf course and views etc. Tons of pools-I liked the main hotel one as the las casitas pools and hot tubs seemed sandy and not as clean. Rooms are old and not modern or cozy and did not correlate with price we paid. I felt like we were in a freezing cold tiled container. Can’t adjust temp, was easily 50-60 degrees in room though it said it was warmer. We all dreaded the shower everyday-literally less than luke warm water that drizzles out with no pressure and gets water all over the bathroom floor. Supposedly have a butler but never really saw. Would ask for basics (ironing board) and it would take the whole day to get. Depending on which casitas you are in it is easier to walk to main hotel if needed, as when we scheduled golf cart rides they would never show up. Check in staff were not helpful and seemed tired, but housekeeping staff were very friendly and great. Tried to go to the island but they were using the small boat and not the large boat docked next to it that day and after 2 hrs of waiting we gave up. Restaurant by the main pool was good but slow. Would stay elsewhere next time.
Friends_and_family Family
10/10
Exceptional
22 Mar 2026
JEFFREY
Very easy drive from San Juan airport, room and facilities were clean, did not need to take advantage of staff services, but they were offered to us multiple times.
Partner
10/10
Exceptional
22 Mar 2026
Lee
Beautiful room and great view.
Partner
10/10
Exceptional
21 Mar 2026
patrick
Great resort and staff
Family_with_children
10/10
Exceptional
18 Mar 2026
Filemon
Great spot!!
10/10
Exceptional
15 Mar 2026
Nicole
Yes
Family
8/10
Excellent
13 Mar 2026
Daniel
We were very lucky with an incredible butler at The Villages in Timothy who took care of everything during our stay allowing us to relax. However, we were very disappointed in the water park not being open due to low water and none of the hot tubs working. We selected the resort for the water park. The location and view is paradise imagined and the resort is wonderfully designed. However, for the price per night I would expect the food to be better and for the place to have better up keep.
Family_with_children
10/10
Exceptional
13 Mar 2026
Ann
This resort was absolutely stunning in every single way. The rooms, the views, the staff, Palomino Island. We could not have been happier.
Partner
10/10
Exceptional
02 Mar 2026
Matthew
Clean room, had everything I needed. Resort was beautiful. Friendly staff.
10/10
Exceptional
28 Feb 2026
Talia Nadine
It was a wonderful experience. The staff provided exceptional service.
Family_with_children
10/10
Exceptional
26 Feb 2026
Ashlan S
We have stayed at the El Conquistador in the past and loved Las Casitas so much more. It is less busy and much more private. We had the infinity pool to ourselves quite often and we as easy to find places to relax. It was close enough to El Conquistador to still enjoy the amenities. The property is stunning and staff are exceptional. Thanks for a wonderful stay!
Family_with_children
10/10
Exceptional
24 Feb 2026
Luz
Beautiful property. Our casita was comfortable, spacious, clean and had an amazing view.
Staff were always attentive. Check in/out was prompt and efficient. Special recognition and gratitude to Angel, at Ventanas restaurant. He is in the egg/omelette station. He made the long wait for breakfast worth it. It’s so great to see someone who is not only great at his job but he is kind, fun and the best service oriented attitude.
The hotel is amazing. The private island was incredible.
Can’t wait to return.
Family
10/10
Exceptional
23 Feb 2026
Fernando
Excellent
Partner
8/10
Excellent
20 Feb 2026
Tali
The resort is located in an amazing spot
Family_with_children
10/10
Exceptional
18 Feb 2026
William
Just a classic resort. La Casita gives a family a wonderful apartment to enjoy it from. Every morning a shuttle (golf cart or van) will take you and your family to the resort where you walk through the beautiful lobby, then onto a funicular and then to a ferry ride to Palomino Island. That may seem like a bit of work but it’s totally worth it. Palomino is fabulous. Its restaurant and staff are also top notch. Or if you want to not move so much the pools are beautiful and close by. The golf course views I think are even more stunning than the ocean views. A resort to try with your family at least once.
Family_with_children
2/10
Poor
18 Feb 2026
Richard
Not cancel my reservation upon arrival that was paid for, with no courtesy phone call to let me know my reservation was canceled and the reason why after I showed all proof/emails stating the exact opposite.

Valid reason why my stay was canceled other then the response I got onsite which was “there’s nothing I can do” as a result had us going crazy trying to find other accommodations for the duration of our stay and on VALENTINES DAY on top of all this, and the embarrassment this caused me and my wife. Ruined our complete 1st day on the island a complete waste of time that I can never get back on top of the embarrassment.
Partner
10/10
Exceptional
17 Feb 2026
Kevin
Beautiful room, clean and manicured grounds. Wonderful amenities.
Friends_and_family Family
8/10
Excellent
16 Feb 2026
Zanib
Clean & safe
Leisure Family
10/10
Exceptional
16 Feb 2026
Sonya
Clean villa, courteous staff, great amenities and delicious restaurants.
Leisure Partner
10/10
Exceptional
11 Feb 2026
Jason
Everything was clean. The casita was spacious and more than enough for our family of 5. The staff was super helpful and pleasant.
10/10
Exceptional
05 Feb 2026
Joseph
The place is a beautiful setting, plenty to do and great service.
Leisure Family_with_children
10/10
Exceptional
01 Feb 2026
Seema
Best service, amenities and stay
Friends_and_family Family
10/10
Exceptional
24 Jan 2026
Jorge
The room was gorgeous and staff went above and beyond their regular duties, at our beck and call. I will definitely return.
Leisure
2/10
Poor
22 Jan 2026
Beatriz
Stayed 1/18–1/20/26. First time at El Conquistador. Check-in was extremely disorganized. I booked and paid for two ocean-view rooms for a party of four. Rooms were not ready at 4 PM (standard check-in) and were still not ready at 4:45 PM. Staff refused to offer a reasonable late check-out or waive the resort fee despite the delay. At 5:15 PM the same representative claimed I only had one ocean-view room and said the hotel was overbooked. Only after showing proof and pushing back did they waive the resort fee and provide a 2 PM check-out.

Room conditions were poor. Brisas wing, 2nd floor had a strong musty/moldy smell in the hallway and room. Carpet powder was used to mask the odor, making it worse. Bathroom was very outdated—rust around the faucet, slippery sunken tub, and a malfunctioning shower that caused standing water. Sheets were thin and pilling.

The only positives were the balcony ocean view, facilities, and restaurants. Based on the room quality and customer service, I would not stay here again.
10/10
Exceptional
22 Jan 2026
Jason
Amazing staff and hotel was awsome
Leisure Family
10/10
Exceptional
10 Jan 2026
Daniel
spotless room, kind and accommodating staff.
Leisure Partner
10/10
Exceptional
09 Jan 2026
Epifanio
The staff was great. Housekeeping was great. Angel made great omelettes. Valeria the manager at Las Casitas was very attentive.
10/10
Exceptional
06 Jan 2026
Sylvia
clean room, scenic balcony, infinity outdoor pool awesome,
Leisure Family
10/10
Exceptional
03 Jan 2026
Wanda
The unit was beautiful and very comfortable.
Leisure
10/10
Exceptional
28 Dec 2025
April
Everyone was so helpful and it was a beautiful property that was well maintained.
Leisure Family_with_children
10/10
Exceptional
28 Dec 2025
Xiaobao
Amazing experience very fancy property
10/10
Exceptional
25 Dec 2025
Troy
Great location. Spacious property. Great amenities. Helpful and friendly staff. I just wish we could have stayed longer to enjoy all the things we couldn’t do during our stay. We’ll be back!
Friends_and_family Family
10/10
Exceptional
16 Dec 2025
Anardi
Very nice place
6/10
Pleasant
15 Dec 2025
Wayne
Las Casitas has seen better days. The hotel has a lot of potential and is quite vast but it needs a major overhaul and an improvement in staff training.
Partner
10/10
Exceptional
04 Dec 2025
Monique
Everything was great
Leisure Family
10/10
Exceptional
02 Dec 2025
Lisa
The resort grounds and views are beautiful. The room is spacious, clean, and has modern and nice furniture.
Friends_and_family Family
10/10
Exceptional
12 Nov 2025
Eugenio
Everything was perfect! Beautiful resort.
Leisure Family_with_children
10/10
Exceptional
15 Oct 2025
Scott

Las Casitas + Luis are the best!

We stayed only one night for our anniversary but the staff was so helpful and wonderful in making sure we got the most out of our stay in this world class, unbelievably gorgeous resort.
Partner
10/10
Exceptional
12 Oct 2025
Elisa
Super clean, beautiful view
Business_and_leisure Family
10/10
Exceptional
10 Oct 2025
Bruno
Very nice units, great service, the town is not so nice but everything else was great.
Leisure Family
10/10
Exceptional
08 Oct 2025
Priscilla
Best property in the island! Service is excellent! Amazing will stay again.
2/10
Poor
13 Sep 2025
Victor
There was an event and the whole property was booked terrible experience
10/10
Exceptional
09 Sep 2025
HUGO
i have been to Puerto Rico and have stayed in many resorts and hotels and this is by far the BEST place especially The Casitas!
Leisure
10/10
Exceptional
17 Aug 2025
Charles
All the facilitys
Leisure Family
10/10
Exceptional
16 Aug 2025
Roxana
definitely recommend I love it beautiful place

Location & surroundings

Las Casitas Village At El Conquistador
1000 Avenida El Conquistador, Fajardo, Puerto Rico

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Las Casitas Village At El Conquistador

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